Acumatica Reviews & Product Details

Hi There!

Thank you for sharing such detailed feedback! We're glad to hear that centralizing your business information and having access to clear dashboards and indicators has helped you make stronger strategic decisions each week, and that having everything in one system (rather than scattered across different tools) has made daily operations smoother for your team.

We hear you on the CRM side, too. Reminders and follow-up notifications for account management are so important for staying on top of customer relationships, and it sounds like there may be some features that could make this easier for you. We'd recommend checking out the Customer Management resources available on Acumatica Beacon (linked below). You'll find helpful videos and guidance there on setting up CRM tasks with assignments and due dates, as well as business events that can automatically trigger reminders and notifications based on account activity. These tools are designed to help you stay proactive with follow-ups instead of having to track them manually.

Thanks again for taking the time to share your experience. We're grateful to have you as part of the Acumatica community!

Hi Stan!

Thank you so much for sharing your incredible experience. We are thrilled to hear that our cloud-based ERP solution has provided your team with an adaptable, easy-to-use platform that delivers such a strong ROI. Streamlining your operations so you have more time to better serve your customers, vendors, and stakeholders is exactly what we strive to achieve together.

We also had a great time reading about your goal to eventually stump our support team. We happily accept the challenge, but we hope we can keep finding the right solutions for you without ever having to say no!

Thank you for being a valued part of our community and for building the future of business with us.

Hi Kaushik!

Thank you so much for taking the time to share your experience. It's genuinely great to hear that the improvements to schedule lines, ATP, and MRP are making a real difference for your team. Knowing that those updates have put Acumatica at or above the competition is exactly the kind of feedback that motivates our product and development teams to keep pushing forward.

Your concerns about stability, particularly around automation schedules and business events, are completely fair, and we take that seriously. If you haven't already, we'd recommend checking out training course R130 in Acumatica University (linked below), which includes dedicated content on Business Events and can help your team get the most out of that functionality. You might also find our Acumatica Community (community.acumatica.com) helpful for troubleshooting and connecting with others who have navigated similar challenges. And if you haven't explored Beacon yet, our new unified knowledge hub brings together product documentation, release notes, videos, and knowledge articles in one place, making it much easier to find trusted answers quickly.

We hope things have continued to improve for your organization since you shared this review. We're committed to closing the gaps you've identified, and feedback like yours genuinely shapes where we focus our energy next.

Hi Melissa!

Thank you so much for sharing this. It's wonderful to hear how much easier Acumatica has made it to onboard new team members, and even better that it's giving your team a true data-driven foundation for decisions instead of relying on gut instinct.

We hear you on the budgeting challenge for a growing SMB, and we want to help you get the most value out of every dollar invested. A great place to start is Acumatica Beacon (linked below), where you can explore the Customer Education Program for a guided, role-based learning path, or browse the Training Materials and Video Library for quick, practical lessons tailored to your team's everyday work.

The more your team taps into these resources, the more value you'll see from the system you're already paying for. Thanks again for growing with us!

Hi Matt!

Thank you so much for taking the time to share this, and what a title! "The Cloud Was A Game Changer" is exactly what we love to hear. A 75% reduction in paper usage is remarkable and knowing that Acumatica has made a real difference across your inventory, cash collections, and IT costs is genuinely exciting for our whole team.

We also love that the customizable screens have been such a win. That flexibility is something we worked hard to deliver, so it means a lot to see it resonate. On the replenishment and production orders front, we hear you, and we know that area can be a pain point. We'd encourage you to explore the "Inventory and Orders" course on Acumatica Open University, which covers replenishment workflows in depth, and to check out the Manufacturing forum on the Acumatica Community (community.acumatica.com), where peers and product managers actively discuss this exact topic.

We also recently launched Beacon (linked below), our new unified knowledge hub, which brings together documentation, training videos, knowledge articles, and release notes in one place, all free and available without a login.

We hope these resources help bridge any remaining gaps, and we truly appreciate your thoughtful recommendations to others. They reflect the kind of wisdom that makes our community stronger.

Hi There!

Thank you for sharing how Acumatica supports your work in the construction industry! We're glad to hear that the flexibility and real-time reporting, especially using generic inquiries, make such a difference for your clients' project needs.

We also hear you on wanting roadmap updates tested more thoroughly before release, and we're taking that feedback seriously as we continue refining our process. If you're looking to get even more out of reporting and generic inquiries, we'd recommend checking out the Reporting and Customization and Project Management courses on Acumatica Beacon (linked below). They offer some great tips that could help you build on the workflows you've already set up.

Thanks again for sharing your experience with us!

Hi Jose!

Thank you for sharing your experience! We're glad Acumatica's ease of use, scalability, and AI capabilities are helping you manage finances, sales, and CRM so effectively, that's exactly the kind of impact we love to hear about. We also hear you on POS localization for Ecuador, and we'll be sure to pass that feedback along to our product team.

In the meantime, since you're already using AI for anomaly detection and insights, you might enjoy the AI Learning Program on Acumatica Beacon (beacon.acumatica.com/p/ai-learning), it's a 21-day, hands-on path to building deeper AI expertise within your ERP solution. Beacon also offers dedicated training for finance and CRM, so there's plenty there to help you get even more value out of the system.

Thanks again for being part of the Acumatica community!

Hi Rob!

Thanks so much for sharing your experience with Acumatica! We're thrilled to hear how much value you've found in our API library and the flexibility it gives you to customize, integrate, and extend the core application, all while staying stable and upgrade-friendly. That's exactly the kind of foundation we want growing businesses to build on, especially when it comes to supporting your on-premises deployment.

We also hear you on the licensing model and we know clarity matters when you're planning for the long term. If you haven't already, we'd encourage you to visit Acumatica Beacon (linked below) and check out the Customer Education Program, which walks through licensing and deployment topics in a structured, easy-to-follow way. The Integration Development Guide and Customization Guide are also great resources if you want to go even deeper into the API capabilities you already love.

Thanks again for being part of the Acumatica community, your feedback genuinely helps us build a better product for every business on this platform.

Hi Diego!

Thank you so much for sharing your experience! We're thrilled that the CRM and dashboards have made such a difference in how you log activities and spot new opportunities, and it's great to hear the interface has made everyday tasks feel intuitive.

We also hear you on wanting more from the interface and having a virtual assistant on hand. If you haven't already, check out the Customer Management and Reporting and Customization courses on Acumatica Beacon (linked below). They offer some great tips for getting even more out of your dashboards and customizing your workspace. We're also building out AI capabilities through our new AI Learning Program on Beacon, so keep an eye out there as we continue to roll out smarter, more assistant-like tools.

Thanks again for being part of our community!

Hi Tayler!

Thank you so much for taking the time to share this, and for the kind words in your title! It's genuinely great to hear that features like the preview panes for vendor bills and the native PDF viewer have made a real difference in your day-to-day workflow. That kind of feedback is exactly what drives us forward.

We also appreciate your honesty about the process reworking required by the latest release. Change is never without friction, and we understand that even well-intentioned updates can create short-term disruptions. If you haven't already, the Accounting for Projects and Project Billing and Change Management end-user courses on Acumatica Open University (linked below) may help your team navigate those adjustments more smoothly.

The Acumatica Community (community.acumatica.com) is also a great place to connect with other users who may have worked through similar transitions and can share practical tips. Most importantly, knowing that Acumatica is helping bring your project management and accounting functions together in one place, giving you better visibility and performance data, is exactly what we set out to do.

We truly value having you as part of our community!