--- title: Acumatica Reviews meta_title: 'Acumatica Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2017 reviews by the users' company size, role or industry to find out how Acumatica works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 2017 scale: '5' date_modified: '2026-07-17' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Acumatica Reviews **Vendor:** Acumatica **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.4/5.0 **Total Reviews:** 2,017 ## About Acumatica Acumatica Cloud ERP is an AI-enabled, cloud-based enterprise resource planning solution built for small and mid-sized businesses that want to grow on their own terms. It brings together a full suite of business management applications—covering finance, inventory, operations, project accounting, and customer management—so every team works from a single, connected platform. Growing businesses shouldn't have to wrestle with disconnected tools or rigid software that can't keep up. Acumatica is designed around real-world needs: the challenges of scaling operations, keeping data accurate across departments, and making confident decisions quickly. Key features and capabilities include: - AI-enabled workflows: Automation powered by artificial intelligence reduces manual tasks across finance, sales, inventory, and customer service, helping teams work more efficiently and consistently. - Open API architecture: Built-in open APIs allow rapid integrations with the software your business already relies on, breaking down data silos and connecting your entire operation. - Consumption-based licensing: Pricing is based on the computing resources you use, not the number of users. Your whole team can access the platform without adding to your licensing costs as you grow. - Remote and mobile access: Acumatica is a true cloud solution, giving employees, field teams, and leadership real-time visibility into operations from any device, anywhere. - Scalable, future-ready platform: The platform adapts as your business evolves, supporting new modules, additional complexity, and emerging technologies without requiring a system overhaul. Acumatica is a practical fit for mid-sized organizations that have moved beyond entry-level accounting tools and need a more adaptable, cost-effective alternative to large enterprise ERP solutions. Common use cases include multi-entity financial management, supply chain coordination, automated compliance reporting, and cross-department synchronization across sales, fulfillment, and customer service. The platform also addresses business resilience directly. Real-time data insights support faster, more informed decisions, while built-in security controls and financial audit capabilities help organizations meet compliance requirements, including SOX, tax, and data security standards. Acumatica is more than software; it is a platform built around the people who run and grow businesses every day. By connecting operations, enabling collaboration, and aligning costs with actual usage, it gives small and mid-sized businesses the tools they need to operate efficiently, adapt confidently, and build for what comes next. ## Acumatica Pros & Cons **What users like:** - Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. (544 reviews) - Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. (220 reviews) - Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. (219 reviews) - Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. (193 reviews) - Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. (173 reviews) - Reporting (169 reviews) - User-Friendly (169 reviews) - Easy Access (157 reviews) - Data Management (154 reviews) - Integrations (154 reviews) **What users dislike:** - Users find Acumatica's **missing features** problematic, especially with usability in accounting and inventory management. (216 reviews) - Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. (181 reviews) - Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. (139 reviews) - Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. (125 reviews) - Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. (124 reviews) - Users experience **user unfriendliness** with Acumatica, finding the setup complex and the interface overwhelming. (124 reviews) - Users find **complex usability** in Acumatica, with challenges in customization and difficulty navigating certain functionalities. (108 reviews) - Limited Customization (108 reviews) - Users find the **limited functionality** in Acumatica's scheduling and construction features frustrating and outdated. (105 reviews) - Users find **difficult customization** challenging, as it can be cumbersome and complex to implement changes effectively. (102 reviews) ## Acumatica Reviews ### 1. Easy to Use, Speed Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Eric I. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like how easy it is to get ramped up as a new user with Acumatica, and I appreciate the ability to expand its uses as my skills increase. As a new user, I was able to get the feel of the system quickly, and I know there is a lot of functionality to take advantage of. **What do you dislike about Acumatica?** I find the speed of some of the screens takes a long time to load and getting able to multi-task quickly. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for AP/AR, order tracking, and fulfillment. It's easy to get started as a new user and expand functionality as my skills grow. **Official Response from Ashley Spence:** > Hi Eric! Thank you so much for taking the time to share your experience! We're thrilled to hear that getting started with Acumatica felt quick and approachable, and that you're discovering more functionality to grow into as your skills expand. That's exactly the kind of journey we love to support. We also appreciate your honest feedback on screen load times and multitasking, and we'd love to help you get the most out of the system for your AP/AR, order tracking, and fulfillment work. Acumatica Open University (linked below) has some great free courses worth checking out: the Basic Financials course walks through AP and AR workflows in detail, while the Inventory and Order Management Basics course covers order tracking and fulfillment. The Acumatica Community is another wonderful place to swap tips with other users who've tackled similar workflows. Thanks again for being part of our Community, and here's to building the future of business, together! ### 2. Streamlined Accounting with Stellar CRM Features **Rating:** 5.0/5.0 stars **Reviewed by:** Sandis G. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica for accounting and it has been very helpful in solving many problems we had before. I like that the AR process is easier and more efficient, and everything is in one spot. I particularly enjoy the CRM, which keeps innovating and has a lot of valuable features. The 'Opportunities' feature in CRM is helpful because it tracks everything from start to finish, and I can look things up if needed. **What do you dislike about Acumatica?** Nothing **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for accounting. It makes the AR process easier and more efficient by tracking everything from start to finish. CRM features like Opportunities help manage tasks seamlessly. ### 3. Intuitive Navigation, Streamlined Customer Connections **Rating:** 5.0/5.0 stars **Reviewed by:** Eric N. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like how intuitive Acumatica is to navigate and how simple it is to implement into daily processes. It provides a very efficient way to connect with customers regarding anything from sales opportunities to billing. Receiving the payments is smooth and easy. **What do you dislike about Acumatica?** Interfacing with Acumatica payments can be a little confusing on first go if you have used a different payment processor previously. Our navigation panes were still covered with menus for the previous processor and not compatible with Acumatica payments. **What problems is Acumatica solving and how is that benefiting you?** Acumatica efficiently connects me with customers for sales opportunities and billing. It's intuitive to navigate and simple to integrate into daily processes. ### 4. Simplifies Pricing and Customizable for Any Use Case **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2023 **What do you like best about Acumatica?** I use Acumatica to handle our day-to-day processes and it simplifies complex customer pricing for our customer service team. I like how easy it is to integrate with third-party add-ons. They're really good at customizing the system to work for any use case. **What do you dislike about Acumatica?** No way to tell if someone is working on the same screen as you. If two people are working on the screen and one saves, it will delete all the work the other one was doing on that screen. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to handle day-to-day processes, simplify complex customer pricing for my service team, and support reporting and decision-making. **Official Response from Kim Plank:** > This is a very helpful review - we appreciate the feedback! Thanks for the review of Acumatica on G2! ### 5. User-Friendly and Collaborative, Needs Invoicing Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly D. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Acumatica?** I love how customer-focused Acumatica is and how it helps our team communicate better and work better together. It's really user-friendly and puts all our information into one place. I really value the CRM, the production order maintenance, and approval capabilities, which are essential for our manufacturing, accounting, and sales processes. **What do you dislike about Acumatica?** I don't like the ability to do different types of invoicing from other sections other than projects. I also think it needs to add more proforma or billing options to our customers. **What problems is Acumatica solving and how is that benefiting you?** Acumatica puts all our information into one place, is user-friendly, and helps our team communicate and work better together. ### 6. Streamlined Operations, Intuitive Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Alex N. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like the interface and simplicity of use. Seeing how shipping integration works has been very useful. It's also going to help us scale our operations by importing large catalogs, managing complex customer groups and pricing, and integrating directly with our BigCommerce website. **What do you dislike about Acumatica?** I think it could be a little bit less 'boxy' in the GUI interface. I don't find the navigation totally intuitive. Improved stylization out of the box would be helpful **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica as the central source for advanced reporting, pricing tools, replacing QuickBooks, integrating shipping, managing large catalogs, and scaling operations with complex customer groups and pricing. **Official Response from Ashley Spence:** > Hi Alex! Thanks so much for sharing your feedback. We love hearing that our ERP solution is helping you scale your operations by managing large catalogs, handling complex customer groups, and integrating directly with your BigCommerce website. It's fantastic to know that the shipping integration is working seamlessly for your team and supporting your business growth. We also deeply appreciate your honest feedback regarding the navigation and the boxy appearance of the interface. We listen closely to our community to improve our platform, and we are excited to share that the Acumatica 2026 R1 update directly addresses these areas. This new release introduces a completely modernized user interface that is now available to all customers. It delivers cleaner screen layouts, powerful filters, and quick-access buttons to make navigation highly intuitive. Furthermore, it includes out-of-the-box personalization features that allow you to customize the stylization to perfectly fit your daily workflows. We believe that thriving businesses need tools that empower every person to innovate, collaborate, and anticipate what is next. Thank you for partnering with us and helping us build the future of business together. Please reach out to your partner or our support team if you need assistance exploring the new interface updates! You can also visit the Acumatica Community Portal at the link below: ### 7. Effective ERP with Room for Mobile Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** sean m. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I really appreciate Acumatica for its real-time labor and equipment costing capabilities. The Daily Field report function is a standout feature for me, as it allows our field supervisors to input data, making it immediately available to me. This streamlined process helps in managing our operations more effectively. **What do you dislike about Acumatica?** I want the app to have a full interface for field personnel. The initial setup was slow and painful, dealing with customizations and importing historical data. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with real-time labor and equipment costing, and the Daily Field report function allows field supervisors to input data immediately, making it instantly available to me. ### 8. Flexible and User-Friendly with Room for Report Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Monika M. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica for its flexibility and user-friendly interface, which makes it easier for me to find issues and report on results. The drill-down capabilities are particularly useful, as they leave me with more time for other tasks. **What do you dislike about Acumatica?** I don't like how writing reports in Acumatica can be challenging, especially when it comes to creating financial statements or other reports that are specific to our company. Also, the initial setup took a lot of work. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for financials to find issues and report results. It's flexible, user-friendly, and offers drill-down capabilities, making tasks easier and freeing up more time. **Official Response from Ashley Spence:** > Hi Monika! Thank you so much for sharing your experience! We're thrilled that Acumatica's flexibility, user-friendly interface, and drill-down capabilities are helping you find issues faster and free up time for the work that matters most. We also hear you on the reporting and initial setup. The good news is that help is available, and it's free. If you'd like to get more comfortable building financial statements and company-specific reports, the Reporting and Customization courses on Acumatica Open University (linked below) are a great place to start, especially the F350 Analytical Reports course, which walks you through creating and modifying reports with the Analytical Report Manager. The Financials section of the Acumatica Community is also a wonderful spot to swap tips with other users who've tackled similar reporting and setup challenges. Thanks again for being part of our community, and please don't hesitate to reach out if there's anything we can do to help! ### 9. Customizable but Needs Improved Usability for Manufacturing **Rating:** 3.5/5.0 stars **Reviewed by:** Estan S. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that I can customize Acumatica and find any data I want through generic inquiries. I also appreciate being able to find key quality points like attributes, which means I can centralize all of my data in one place without needing outside processing. **What do you dislike about Acumatica?** It could be more user-friendly on the manufacturing side. The people on the shop floor find it difficult to complete production orders frequently. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for costing inventory management and production workflow. It helps me centralize all my data without outside processing and allows me to customize and find any data I need through generic inquiries. **Official Response from Ashley Spence:** > Hi Estan! Thank you so much for taking the time to share your experience, and we're glad to hear that Acumatica's customization, generic inquiries, and centralized data management have been working well for you. We completely understand the frustration around shop floor usability, and we want you to know that feedback like yours genuinely helps us improve. If you or your team are still working through production order challenges on the floor, we'd encourage you to check out the manufacturing courses available on Acumatica Open University (linked below), particularly M100 Basic Manufacturing Implementation, M200 Basic Manufacturing Scenarios, and M210 Extended Manufacturing Scenarios. These courses cover production order configuration and shop floor workflows in practical detail, and they're completely free to access. We're also hopeful that, since some time has passed, you may have already discovered some of these resources or seen improvements in your experience. Either way, we're here to help, so please don't hesitate to reach out through the Acumatica Community if there's anything we can do to support your team. ### 10. Seamless Integration, Clear UI, but Needs More Financial Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Derek T. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the clear and easy UI as well as the ability to integrate with many pieces of software. The UI is a huge upgrade from our previous ERP and will help our employees engage on the platform more. The availability to integrate will fix manual double data entry and human error. **What do you dislike about Acumatica?** I am looking for more functionality for project financial reports to be available in the manufacturing module. **What problems is Acumatica solving and how is that benefiting you?** I hope Acumatica will solve data interconnectedness issues and enhance visibility. Its easy UI and integration capabilities are a big upgrade, reducing manual double data entry and errors, while increasing employee engagement. **Official Response from Ashley Spence:** > Hi Derek, Thank you so much for your feedback! We are thrilled to hear that our clear user interface and seamless integration capabilities are helping your team eliminate double data entry, reduce human errors, and increase overall employee engagement. We also appreciate your honest thoughts on needing deeper project financial reporting functionality within the manufacturing module. To help you get the most out of your current setup, we highly recommend exploring reporting and project accounting courses available through the Acumatica Open University (linked below). Additionally, please feel free to share your specific feature requests on the Acumatica Community product ideas page, as our development team regularly reviews these suggestions to improve our platform. We are so glad to partner with you to unlock better data visibility and streamline your daily operations. ### 11. Boosts Order Management Efficiency, Needs Better Data Handling **Rating:** 4.0/5.0 stars **Reviewed by:** Frank B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the way orders are linked together in Acumatica, from sales order to purchase order, to receipt, to shipment, and finally to invoice. This feature really saves me time and helps with organization. **What do you dislike about Acumatica?** I think the stock item database could be more searchable, and it would be helpful to use alternate IDs to create lines in sales orders and purchase orders. Also, the initial setup was okay, but it could have been better, especially in terms of importing good data. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for ordering, creating shipments, and invoicing, which saves me time and improves organization through linking orders efficiently. **Official Response from Ashley Spence:** > Hi Frank, Thank you so much for taking the time to share this. It's wonderful to hear that the linked order workflow, from sales order all the way through to invoice, is saving you time and keeping everything organized. That's exactly the kind of connected experience we love to see. I also really appreciate your honest notes on stock item searchability, alternate IDs on order lines, and the initial data import. Good news: Acumatica does support item cross-references (alternate IDs) on sales and purchase order lines, and there are some free resources that can help you get more out of these features. On Acumatica Open University (linked below), the "Basic Operations with Stock, Non-Stock, and Service Items" and "D200 Inventory and Order Management Extended Scenarios" courses dig into stock item setup and alternate IDs, while the "F110 Data Migration" course walks through importing clean data. It's also worth swinging by our Community portal at community.acumatica.com, where fellow users share plenty of practical tips on these exact topics. Thanks again for being part of the Acumatica community, and please keep the feedback coming! ### 12. Customizable Software with Potential, But Needs Better Support **Rating:** 3.5/5.0 stars **Reviewed by:** Vanessa M. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I love the potential that Acumatica has, especially the possibilities for customization. It's great because we have a lot of invisible rules and exceptions, so we can change it as we go, as our needs grow. **What do you dislike about Acumatica?** I haven't properly been trained nor know anything about the way it was implemented. There are no quick links for the help. I have a lot of interface issues. Our VAR is really slow on deploying updates. It's hard to get a feel of where we can improve on setting up Acumatica. **What problems is Acumatica solving and how is that benefiting you?** Acumatica standardizes tasks, compiles information, and provides data to the accounting department. ### 13. Low-Code Simplicity with Powerful Manufacturing Features **Rating:** 4.0/5.0 stars **Reviewed by:** Natty S. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica's low/no code feature, which makes it relatively straightforward for setting up when I need to create GI and dashboards. I love that there's the Acumatica community forum where I can look up resources and solutions. **What do you dislike about Acumatica?** I find the UI look and feel could be improved, but it doesn't affect the functionalities. I wish there were more resources and documentation, similar to what some other ERP software like SAP and PowerBI offer. There's a bit of a learning curve with the initial setup. **What problems is Acumatica solving and how is that benefiting you?** Acumatica reduces errors in our lot/serial/warehouse process tracking and helps with report and data visualization. ### 14. Accurate Financials, But Challenging Implementations **Rating:** 5.0/5.0 stars **Reviewed by:** Janeen S. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica for its ease of use and the ability to double-check and correct entries. I appreciate being able to look things up in Account Details and easily move anything that shouldn't be there. Having more accurate and timely financials is something I value. **What do you dislike about Acumatica?** I don't like having to use other integrations to get better reporting. The initial setup of Acumatica was awful because the implementation team wasn't listening to our needs. **What problems is Acumatica solving and how is that benefiting you?** Acumatica makes my financials more accurate and timely, and it's easy to use. I can double-check and correct entries easily by looking things up in Account Details. ### 15. Unifies Sales and Manufacturing, but Setup is Challenging **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Acumatica?** I like how Acumatica brings our very different worlds of sales and manufacturing together in one system. I appreciate the accessibility of both the product in general and actionable data for our users. It's great that our people can see at a moment's notice what the status of sales orders is, whether it comes to fulfillment by inventory content or make-to-order manufacturing production orders. **What do you dislike about Acumatica?** Allocation needs to have a location as well as a warehouse. It sometimes pulls from the wrong location on allocation of items that have stock in multiple locations. It exists in shipping but that is too late to hit before pick. The initial setup of Acumatica was difficult and took longer than anticipated. **What problems is Acumatica solving and how is that benefiting you?** Acumatica unifies our sales and manufacturing systems, provides quick access to sales order status, and enhances user accessibility and data actionability. ### 16. Streamlined Shipping with Robust WMS **Rating:** 5.0/5.0 stars **Reviewed by:** Michael A. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Acumatica?** I like that Acumatica helped us solve our shipping bottlenecks and issues with maximum user counts. I find Acumatica WMS incredibly valuable as it helped increase our shipping throughput and streamline workflows for Receiving, Outbound, Returns, Transfers, and Counting. I also appreciate the support team at Acumatica who helped us get up and running smoothly and as fast as they possibly could. **What do you dislike about Acumatica?** I feel like the user permissions could use an overhaul, maybe better defined preconfigured sets. **What problems is Acumatica solving and how is that benefiting you?** Acumatica solved our shipping bottlenecks and user count issues, and it increased shipping throughput, streamlining workflows for receiving, outbound, returns, transfers, and counting. **Official Response from Ashley Spence:** > Hi Michael, Thank you for sharing your experience using Acumatica! We love hearing how our ERP solution solved your shipping bottlenecks, increased throughput, and streamlined your workflows for Receiving, Outbound, Returns, Transfers, and Counting. It's also wonderful to know that our support team helped you get up and running quickly. We truly appreciate your candid feedback regarding user permissions, as your insights directly help us improve. We encourage you to visit the Acumatica Community to submit your idea for better preconfigured sets, as our product team regularly reviews this portal to guide future updates. In the meantime, you might find the System Administration course (linked below) at Acumatica Open University helpful for a deeper dive into configuring user security. We are grateful to have you in our community and look forward to supporting your continued growth! ### 17. Solid Solution with Room for Support Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher J. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** I like using Acumatica as the source of truth for our finance, inventory, and manufacturing processes. It ensures accurate data and allows us easy access to review, approve, and audit financial transactions. I appreciate the investment in future improvements and the ease of updates. **What do you dislike about Acumatica?** Support cases that make it to Acumatica seem to take longer than I would like. I wish for quicker resolution when our VAR can't solve the issues. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica as our source of truth for finance, inventory, and manufacturing processes. It provides accurate data and allows easy access to review, approve, and audit financial transactions. ### 18. Robust Inventory and Scheduling Tool with Data Import Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Kate B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I appreciate Acumatica for its data collection and integration capabilities. The ability to get live data is particularly beneficial for us. **What do you dislike about Acumatica?** The data that we brought over at go live isn't good. We didn't map data well and didn’t populate important fields. New users need to get good guidance from their partner and only bring in data that's been reviewed. Based on where we are today, nearly 3 years later, the initial setup of Acumatica was not well. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica's manufacturing edition for inventory management and scheduling. I like its data collection and integration abilities, especially getting live data. **Official Response from Ashley Spence:** > Hi Kate, Hi there, thank you for taking the time to share your feedback! We are thrilled to hear that you appreciate the data collection, live data access, and integration capabilities within our Manufacturing Edition ERP solution. At the same time, we are sorry to learn about the data mapping challenges you experienced during your initial go-live three years ago. If you are looking to refine your data today, we highly recommend visiting the Acumatica Open University to explore specific courses on data migration and integration scenarios (linked below). Additionally, the Acumatica Community is a wonderful place to connect with peers, ask questions, and discover proven strategies for post-go-live data cleanup. We value your partnership and are always here to help you get the most out of your system. ### 19. Simple, Easy-to-Use Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Acumatica?** I really like how simple the platform is and how easy it is to use. **What do you dislike about Acumatica?** Not being able to create /customize reports **What problems is Acumatica solving and how is that benefiting you?** Helpful to view profitability **Official Response from Ashley Spence:** > Hi There, Thank you so much for taking the time to share your experience! We're thrilled to hear that you find the platform simple and easy to use, and it's great to know it's helping you keep a close eye on profitability. We hear you on the reporting side, and we want you to know that Acumatica does offer some powerful tools to help you create and customize reports. We'd encourage you to check out two free courses on Acumatica Open University (linked below): S130 Data Retrieval and Analysis, which walks you through creating generic inquiries, reports, and dashboards, and S150 Report Designer, which covers how to build and configure reports from scratch using the Acumatica Report Designer. No coding experience is needed for either course! You can also connect with fellow Acumatica users on the Acumatica Community (community.acumatica.com) to ask questions and share tips. We hope these resources make a real difference for you! ### 20. Custom Integration Highlights, But Reboot Frustrations **Rating:** 4.0/5.0 stars **Reviewed by:** Srujan P. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the ability for custom integration in Acumatica. I also enjoy its reporting capabilities and how it transfers information and orders to our warehouse. **What do you dislike about Acumatica?** We're still stuck on 29hrs application shutdown or reboot. This is a huge impact on our operations. We were told that Acumatica PCS model required to reboot every 29hrs ish and there is no workaround. To this effect, application does reboots every 29/27hrs. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with sales, accounting, and quotes, handling distribution and accounting for my company. I like its ability for custom integration, and it facilitates reporting and order transfers to our warehouse. **Official Response from Ashley Spence:** > Hi Srujan! Thank you for taking the time to share your experience. It's great to hear that Acumatica's custom integration, reporting capabilities, and warehouse order transfers are making a real difference for your sales, accounting, and distribution operations. We know how much those features matter when you're running a busy operation. We also hear you on the 29-hour reboot cycle, and we genuinely understand how disruptive that can be. Since some time has passed since you posted this review, we hope your partner has been able to work through this with you, and we encourage you to share your feedback directly on the Acumatica Community portal at community.acumatica.com, where our team and fellow users actively engage with product challenges and ideas. If you'd like to get even more out of Acumatica's integration and reporting features in the meantime, we'd recommend checking out the I100 Integration Scenarios course and the S130 Data Retrieval and Analysis course on Acumatica Open University (linked below), both of which are completely free. We're committed to making sure your experience improves, and we appreciate you being part of our community. ### 21. Effortless Setup, Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Marc H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Acumatica?** I find Acumatica easy to use, which is really important for smooth operation. The support teams and VARs are fantastic, providing essential assistance, especially with access to coding the backend and handling complex issues. I also appreciate the collaboration features, which are critical for me as an administrator to keep in touch with support teams. **What do you dislike about Acumatica?** I dislike that audit logs reporting on specific fields need to be built in, instead of requiring customization. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to control accounting, shipping, service orders, and scheduling. It helps with clean data entry, and I'm looking forward to AI assisting with that. **Official Response from Ashley Spence:** > Hi Marc, Thank you for the fantastic review! We are thrilled that you find our ERP solution easy to use and that you are having such a positive experience with our support teams, partners, and collaboration features. We sincerely appreciate your candid feedback about having to build audit logs for specific fields. To help you navigate this, we encourage you to explore the S110 System Security course on Acumatica Open University (linked below), which provides detailed guidance on managing field-level auditing. You can also join the conversation in the Reports and Generic Inquiries forum within our Acumatica Community Groups to share ideas and solutions with other administrators. It is wonderful to see how the platform is streamlining your daily operations, and we are just as excited as you are to introduce new AI capabilities that will make your data entry even better. ### 22. Customizable and Efficient for Complex Inventory Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Megan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Acumatica?** I love that Acumatica is customizable by user and company. It easily allows us to keep our sales and expenses separated by project to run margins based on customers and regions. Acumatica makes inventory easy for accountants, especially with inventory in different locations over many states. **What do you dislike about Acumatica?** The only struggle we have is that subaccounts are chart of accounts wide instead of having different subaccounts only for specific accounts, but we have worked around that. **What problems is Acumatica solving and how is that benefiting you?** Acumatica lets us keep sales and expenses separated by project, enabling easy margin analysis. It simplifies inventory management across locations, which was challenging with WolfePak. ### 23. Flexible, Cloud-Based Solution for Transparency **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer D. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that Acumatica is flexible and cloud-based. It's a big advantage for me because I have a distributed footprint in a highly regulated market, and having visibility on the road is huge. I also appreciate that it combines our processes end to end with transparency. The initial setup was fairly straightforward, and that was really helpful. Overall, I find the flexibility of Acumatica a great fit compared to what we were using before. **What do you dislike about Acumatica?** Nothing **What problems is Acumatica solving and how is that benefiting you?** Acumatica combines our processes end-to-end with transparency. It's flexible and cloud-based, providing visibility that's crucial for my distributed footprint in a highly regulated market. **Official Response from Ashley Spence:** > Hi Jennifer! Thank you so much for sharing your experience! We love hearing that our flexible, cloud-based ERP solution gives your team the exact visibility and end-to-end transparency you need across your distributed footprint. We are especially happy that your initial setup was straightforward and that you have found nothing to dislike about the platform so far. We look forward to supporting your continued growth and success! ### 24. Needs better Mobile App GUI experience **Rating:** 4.0/5.0 stars **Reviewed by:** ERVIN ERVINHELMUTH@OUTLOOK.COM H. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica is web-based and allows for unlimited users. It's accessible anywhere, which is great for all levels of employees. **What do you dislike about Acumatica?** I really dislike the horrible mobile experience. It would be great if there was more support around financial reporting natively. I think having documented screen setups for each user would be helpful. Also, training classes available for specific functions of the software would be a big improvement. The transition from EBMS was very hard. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for managing purchasing and accounting. It's web-based with unlimited users, making it accessible anywhere for all levels of employees. **Official Response from Ashley Spence:** > Hi Ervin! Thank you so much for taking the time to share your experience. We're glad to hear that Acumatica's web-based platform and unlimited user access have made things more accessible for your team. Your feedback on the mobile experience, financial reporting, and the transition from EBMS is genuinely appreciated, and we hope that, over the past year or two, some of these pain points have improved for you. If you're still running into challenges with the mobile app, our Acumatica Open University (linked below) courses T400 Basic Customization of the Mobile App and T410 Advanced Customization of the Mobile App may help your team tailor the experience to better fit your needs. For financial reporting, the F350 Analytical Reports and S130 Data Retrieval and Analysis courses are great resources to explore native reporting capabilities in more depth. And if onboarding and screen setups are still a hurdle, the Getting Started with Acumatica ERP with Modern UI course is a solid starting point for all user levels. All of these are available free of charge at Acumatica Open University. We're always looking to improve, and your voice genuinely helps shape where we go next. ### 25. User-Friendly ERP with Reliable Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Edwin C. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica for reporting, including GI, Reports, and Dashboards, and it serves as our ERP, keeping the company's departments working together. I like that it has a user-friendly interface and a well-structured database, which makes it easy to relate tables and straightforward to enter data. We also have third-party integrations, which work well with Acumatica. **What do you dislike about Acumatica?** Sometimes it is slow. Loading data or when importing data. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for reporting, and it keeps our company's departments working together. It's user-friendly and has a well-structured database, which makes it easy to relate tables and straightforward to enter data. **Official Response from Ashley Spence:** > Hi Edwin! Thank you so much for taking the time to share your experience! We're thrilled to hear that Acumatica's user-friendly interface, well-structured database, and reliable third-party integrations are helping keep your departments connected and your reporting on track. That's exactly the kind of collaborative, connected experience we love to see. We also hear you on the slowdowns during data loading and imports, and we appreciate you flagging it. If you'd like to dig into ways to optimize your reporting and data work, our free Acumatica Open University (linked below) has a couple of courses you might enjoy: S130 Data Retrieval and Analysis, which covers inquiries, reports, and dashboards, and I100 Integration Scenarios for getting even more out of your integrations. For performance tips, the System Health and Performance space over on our Acumatica Community is a great place to swap ideas with other users who've tackled similar loading and import questions. Thanks again for being part of the community. We're always here and happy to help! ### 26. Limited Utilization, Potential Unfulfilled **Rating:** 1.5/5.0 stars **Reviewed by:** venkata p. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I am currently using Acumatica for the Accounts Payable module to the full extent, from PO to receiving invoices from suppliers. Additionally, I am using the project costing feature, which is quite helpful for taking reports for each project that I utilize for invoicing customers. **What do you dislike about Acumatica?** We haven't fully implemented the construction module yet, which needs to be done. Also, until we utilize Acumatica to its fullest extent, it's hard for me to recommend it to others. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for Accounts Payable from PO to supplier invoices and project costing, allowing me to generate reports for customer invoicing. **Official Response from Ashley Spence:** > Venkata, Thank you for taking the time to share your feedback and experience. We are glad to hear that you are successfully using the Accounts Payable module to manage everything from purchase orders to supplier invoices, and that the project costing features are helping you generate accurate reports for customer invoicing. At the same time, we understand your hesitation to recommend our ERP solution until you have fully implemented the construction module. It is difficult to experience the full value of a system when key components are not yet active, and it makes perfect sense that you want to wait until you are fully up and running. We want to ensure you get the most out of your investment. We encourage you to connect with your implementation partner to help streamline the rollout of your remaining modules. Whether your team needs to configure job cost accounting, establish compliance management workflows, or set up construction-specific project management, your partner can provide the strategic guidance you need for a smooth deployment. Additionally, you can always explore the Acumatica Community portal and the Acumatica Open University for free training resources to help your team get comfortable with the new features. We are committed to building the future of business together with you. Please do not hesitate to reach out to your partner or our support team so we can help you take full advantage of your system. Best regards, The Acumatica Team ### 27. Highly Customizable ERP with Some 3rd-Party Reliance **Rating:** 5.0/5.0 stars **Reviewed by:** Alex E. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like how easy Acumatica is for the team to use and understand. I also like the ability to customize the system to make it easier for everyone. I appreciate the portability and being able to access it anywhere. **What do you dislike about Acumatica?** What does not work is having to add on 3rd party modules to do some options like Stampli and EBiz. I would like to see more items integrated into Acumatica. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for recording transactions accessible by the team and other systems. It's easy for my team to use, allows customization, and offers portability for access anywhere. **Official Response from Ashley Spence:** > Hi Alex, Thank you so much for taking the time to share your experience with Acumatica! It is great to hear that your team finds the system easy to use, and that the customization options and anywhere-access have been such a good fit for how you work. We completely understand the frustration of relying on third-party modules like Stampli and EBiz to fill functionality gaps, and your feedback is exactly the kind of input that helps shape our product roadmap. Customer-driven innovation is at the heart of what we do, and requests like yours directly influence the features we prioritize in future releases. In the meantime, our Web Services course on Acumatica Open University (linked below) covers how to use our APIs to connect Acumatica with external systems, which may help streamline some of those integration points for you. You might also find it helpful to browse the Acumatica Community portal (community.acumatica.com), where thousands of users share tips, discuss integration strategies, and vote on product ideas. We hope these resources make a difference, and we look forward to continuing to build a better product alongside customers like you! ### 28. Acumatica: A Catalyst for Business Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Christina A. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** Acumatica has changed our business and growth. I like the Case Management system and hosting all issues in one system. Claims reporting available to all users, as well as email visibility, has allowed more users to step in for support. The ability to have accurate data and reporting to allow for strategic planning has been amazing for our business. Additionally, the initial setup was easy. **What do you dislike about Acumatica?** N/A **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides accurate data and reporting, enabling strategic planning. I appreciate the Case Management system for hosting all issues in one place, and claims reporting lets more users support effectively. **Official Response from Ashley Spence:** > Hi Christina! Thank you so much for this wonderful review, and what a title! It genuinely means a lot to hear that Acumatica has been a catalyst for your business growth. Knowing that the Case Management system, claims reporting, email visibility, and data accuracy are all making a real difference for your team is exactly what we aim for. Since you clearly get a lot of value from Case Management, you might enjoy exploring our C110 Case Management course on Acumatica Open University (linked below), which dives deeper into everything the feature can do. The CRM Support Operations end-user course is also worth a look if you want to get even more out of your support workflows. And for those who love the reporting and strategic planning side of things, the S130 Data Retrieval and Analysis course is a great resource. You can also connect with other Acumatica users, share tips, and swap ideas over on our Community Portal at community.acumatica.com. Thanks again for taking the time to share your experience, and we look forward to continuing to support your growth! ### 29. Intuitive and Unifying Solution for Company Management **Rating:** 5.0/5.0 stars **Reviewed by:** lori j. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I find that Acumatica makes keeping track of billing a simple task and I appreciate its ease of use. We are just beginning the process with Acumatica, and it's all new and well-liked so far. I also appreciate the ease of using the import function for incoming invoices. **What do you dislike about Acumatica?** When coding billing, it would be great if there was an easier way to move between accounts, sub accounts, and projects on each line. It is awkward. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to keep track of billing easily. It simplifies managing our company's aspects in one system instead of several. **Official Response from Ashley Spence:** > Hi Lori! Thank you so much for sharing your experience, and we're genuinely glad to hear that billing tracking, ease of use, and the invoice import function have made such a positive difference for your team! Your feedback about navigating between accounts, subaccounts, and projects during billing coding is something we really appreciate you flagging. To help make that workflow feel more natural, we'd encourage you to check out the F230 Subaccounts, Budgets, and Allocations course on Acumatica Open University (linked below), which walks through subaccount navigation in detail. The Basic Financials end-user course is also a great companion resource. You're also welcome to post questions and connect with other users on the Acumatica Community (community.acumatica.com), where you'll find tips and discussions from people who've worked through similar workflows. We're here to help you get the most out of Acumatica! ### 30. Comprehensive Yet Needs Performance Tweaks **Rating:** 3.5/5.0 stars **Reviewed by:** Whitney P. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like how everything I need is in one place, which really helps in managing tasks more efficiently. I also appreciate that Acumatica is constantly updating and coming out with new versions. **What do you dislike about Acumatica?** There are times where it's slow and glitchy, especially if there are multiple people on the site. Also, the unnecessary functions/filters that are not needed. On a bill, there are entries that my team does not need to enter but we cannot remove them. **What problems is Acumatica solving and how is that benefiting you?** I find Acumatica streamlines the bill payment process for project managers and provides everything I need in one place. ### 31. Seamlessly Manages Financials Across Entities **Rating:** 5.0/5.0 stars **Reviewed by:** Gentry F. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I love how Acumatica seamlessly handles multiple entities, making it easy to see all or just one company. I also like the flexibility to post to a branch, a company, or multiple companies. Running reports and creating dashboards is easy. **What do you dislike about Acumatica?** I don't know how difficult creating and using Generic Inquiries is, and I think non-programmer training would help. **What problems is Acumatica solving and how is that benefiting you?** Acumatica seamlessly handles multiple entities and makes it easy to see all or just one company. I like the flexibility to post to a branch, or company, or multiple companies. Running reports and creating dashboards is easy. **Official Response from Ashley Spence:** > Hi Gentry! Thank you so much for this wonderful review! It's great to hear that multi-entity management and the flexibility to post across branches and companies has made such a difference for you, and that building reports and dashboards feels easy. That's exactly what we designed Acumatica to do. On the Generic Inquiries front, we completely understand that it can feel like a steep hill at first, especially without a programming background. The good news is that Acumatica Open University (linked below) offers two end-user courses built specifically for non-programmers: Data Retrieval and Analysis and Dashboard and Widget Design, both of which walk you through Generic Inquiries, reports, and dashboards in plain, accessible language. You can also check out the S130 Data Retrieval and Analysis course for a deeper dive. If you have questions along the way, the Acumatica Community at community.acumatica.com is a fantastic place to connect with other users and get answers quickly. We hope these resources help, and we truly appreciate you taking the time to share your experience with us! ### 32. Consolidative, Modern, and Versatile ERP Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I really like the modern aspect of Acumatica and the endless reporting options it offers. It's great that anything in a data field is reportable, which is super helpful for our varying needs. I also appreciate that with each update, the system is incorporating more AI to keep pace with the needs of my industry. **What do you dislike about Acumatica?** The WMS is lightweight and doesn't have some standard options that other platforms offer out of the box. **What problems is Acumatica solving and how is that benefiting you?** Acumatica consolidates my business into one platform and offers endless reporting options. Acumatica training helps my company have more SMEs as well. **Official Response from Ashley Spence:** > Hi Melissa! Thank you so much for taking the time to share such a thoughtful review! It's wonderful to hear that Acumatica's modern interface, reporting capabilities, and ongoing AI enhancements are making a real difference for your team. Knowing that our training resources are helping your company build more subject matter experts is exactly the kind of outcome we love to hear about. We also genuinely appreciate your honest feedback on the WMS, and we hope that, since writing this review, some of those gaps have improved with our continued product updates. If you haven't already, we'd encourage you to explore the Inventory and Orders course on Acumatica Open University (linked below), which covers warehouse and inventory management in depth, as well as the Reporting and Customization course to help you get even more out of the reporting options you love. You're also welcome to visit the Acumatica Community at community.acumatica.com, where you can connect with other users, share feedback, and vote on product ideas that help shape our roadmap. We truly value your partnership and look forward to continuing to grow alongside you. ### 33. Leveraging Tools with Room for Improvement in WMS **Rating:** 4.5/5.0 stars **Reviewed by:** Kim W. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like knowing we have more tools to leverage with Acumatica. I also appreciate the attributes of stock items, which we use on our webpage. It's helpful for attributes recognition as part of a manufactured SKU. **What do you dislike about Acumatica?** I find the pick/pack system lacking. I would like the automated warehouse operations to be more of a WMS rather than just an upgraded pick/pack system. Additionally, the customizations we've made to Acumatica have made upgrades and implementing other modules challenging. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for accurate COGS, inventory management, SKU management, and leveraging stock item attributes on our webpage. **Official Response from Ashley Spence:** > Hi Kim! Thank you so much for taking the time to share this honest feedback. We're glad to hear that Acumatica's tools have been valuable for your COGS accuracy, SKU management, and leveraging stock item attributes on your webpage; those are exactly the kinds of wins we love to hear about. We completely understand your frustration with the pick/pack system and the challenges that customizations can create during upgrades, and we hope that over the past few months you've found some improvement in those areas. If you haven't already, we'd encourage you to check out the D210 Automated Warehouse Operations course on Acumatica Open University (linked below), which covers picking, packing, wave picking, batch picking, and more, and may help your team get more out of the warehouse tools available to you today. There's also an End-User: Automated Warehouse Operations course that's a great starting point for the folks on the floor. For the customization and upgrade challenges, the Acumatica Community (community.acumatica.com) is a great place to connect with others who have navigated similar situations and found practical solutions. We're always here if you'd like to talk through any of this further. ### 34. Modern UI Enhances Usability, Setup Demands Effort **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** I really like Acumatica's Modern UI and the ease of use to create GIs. The software houses all of our data in one place with easy search functions, which I find incredibly convenient. I'm excited about how the Modern UI will allow minimizing the screens and tabs my team needs to look at, ultimately improving our efficiency. **What do you dislike about Acumatica?** There is a lot of information and a lot of tabs to look through, making it really hard to train new hires on what they need to look at. In addition, the Production Order module is very manual and requires a lot of specific buttons to be pressed. **What problems is Acumatica solving and how is that benefiting you?** Acumatica stores all our data in one place with easy search functions, simplifying data access. The Modern UI minimizes screens and tabs, boosting efficiency for my team. ### 35. User-Friendly with Powerful Customizations **Rating:** 4.0/5.0 stars **Reviewed by:** Derri G. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica for its ease of use and the ability to create no-code customizations. The learning curve isn't high, which makes it easy to pick up different aspects of the system. I also appreciate the visibility it provides across the business and the ease of producing custom reports. **What do you dislike about Acumatica?** It is a little early but so far the only thing that hasn't worked so well has been the Sub account structure which I feel is a bit rigid. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for visibility across our various business segments and ease of producing custom reports. **Official Response from Ashley Spence:** > Hi Derri! Thank you so much for taking the time to share your experience, and we're genuinely glad to hear that the ease of use, no-code customizations, and custom reporting capabilities have been delivering real value for your business. Your feedback on the sub-account structure is something we take seriously. We'd encourage you to check out the F230 Subaccounts, Budgets, and Allocations course on Acumatica Open University (linked below), which walks through configuration options that may give you more flexibility than you've found so far. You can also connect with other users who've tackled similar challenges on our Community Portal at community.acumatica.com. We're always working to improve based on feedback like yours, and we hope these resources help make the experience even better. ### 36. Powerful Features, Steep Setup for Acumatica **Rating:** 5.0/5.0 stars **Reviewed by:** Anne Marie Z. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the intercompany component in Acumatica. It allows me to bill one company, pay from another, and make an intercompany IOU. This functionality is particularly valuable for our construction company. **What do you dislike about Acumatica?** I need to move away from manual entry. Importing bills and account payable, as well as timekeeping for payroll, could be improved. The initial setup was very hard. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to input bills, pay invoices, process payroll, and some reporting. It effectively cost codes payroll and supports intercompany transactions, allowing me to bill one company, pay from another, and manage interco IOUs. ### 37. Highly Customizable with Robust Support **Rating:** 4.5/5.0 stars **Reviewed by:** Russ G. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I really like Acumatica's customization capabilities, which our in-house development team leverages to meet our specific needs. The pricing model suits our low volume, high dollar business model well. Plus, the direct support from Acumatica makes assistance quick and easy because we don't have a VAR involved. **What do you dislike about Acumatica?** The upgrade process with many customizations can be difficult to keep up with. Workflow control and field visibility could be simpler. Sometimes users complain about how much is on the screen. **What problems is Acumatica solving and how is that benefiting you?** Acumatica allows us to run our entire business, storing data and handling all our reporting efficiently. **Official Response from Ashley Spence:** > Hi Russ! Thank you so much for taking the time to share such thoughtful feedback! It genuinely means a lot to hear that Acumatica's customization capabilities, pricing model, and direct support are working well for your team. We know how important it is to have a system that fits your business, not the other way around. That said, we also hear you on the challenges around upgrades, workflow control, and screen complexity. These are real pain points, and we want to help. For workflow and field visibility, we'd encourage you and your development team to check out the W150 Workflows course on Acumatica Open University (linked below), which walks through how to customize and configure workflows without coding. The W140 Customization Projects course is also a great resource for managing and maintaining customizations through upgrades more smoothly. For ongoing conversations and tips from others navigating similar challenges, the Acumatica Community at community.acumatica.com is a great place to connect with peers and post questions. We're always working to make things easier, and feedback like yours directly shapes where we focus next. ### 38. Efficient Financial Reporting with Customization Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Raj C. | Director, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I appreciate Acumatica for its reporting capabilities and eliminating redundancy, which has increased my efficiency and provided better financial data. Using Velixo with Acumatica allows me to deliver accurate commentary as all our financials are integrated, helping me extract numbers seamlessly from Acumatica. **What do you dislike about Acumatica?** I don't like the amount of customization needed out of the box for AP, projects, and AR. It would be better with increased AI and no code/low code solutions. **What problems is Acumatica solving and how is that benefiting you?** Acumatica eliminates manual reporting, reduces redundancy, and increases efficiency. It enhances financial data accuracy, allowing me to provide accurate commentary with Velixo. **Official Response from Ashley Spence:** > Hi Raj! Thank you so much for sharing such detailed feedback! It's great to hear that Acumatica's reporting capabilities have made a real difference for you, and that pairing it with Velixo has helped streamline your financial commentary and data accuracy. We completely understand your frustration with the level of out-of-box customization required for AP, AR, and projects. That kind of friction adds up, and your feedback is exactly the type of input that helps shape our product roadmap. On the AI and low-code front, we've been making meaningful strides with Acumatica AI Studio, a low-code/no-code platform designed to help build intelligent workflows with far less manual effort. We hope you've had a chance to explore it! In the meantime, our Finance and Project course libraries on Acumatica Open University (linked below) cover AP, AR, and project management in depth, and the Reporting and Customization courses may help reduce some of the configuration burden you've experienced. The Acumatica Community (community.acumatica.com) is also a fantastic space to connect with other users, share ideas, and vote on features you'd like to see prioritized. We truly appreciate you taking the time to leave this review. ### 39. Streamlined Accounting with Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Hillari B. | Director of Marketing **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica as our primary accounting software. It modernized our team and takes care of billing and expense approvals. I like that it makes complex data easier to navigate, which saved me time and reduces frustration. The initial setup was pretty easy, and the onboarding team was helpful. **What do you dislike about Acumatica?** The user interface could be improved. There are too many clicks required to get expense details, making it not intuitive. **What problems is Acumatica solving and how is that benefiting you?** Acumatica modernized our team with up-to-date features, streamlining billing and expense approvals. It makes complex data easier to navigate, saving me time and reducing frustration. **Official Response from Ashley Spence:** > Hi Hillari, Thank you for sharing your experience using Acumatica. We are thrilled to hear that our ERP solution modernized your team, streamlined your billing, and made complex data easier to navigate. We also appreciate your honest feedback regarding the user interface and the extra clicks needed for expense details. To help make navigation a bit more intuitive, we recommend checking out the Getting Started course on Acumatica University (linked below) for helpful user interface tips. Additionally, the Financials forum within our Acumatica Community Groups is a fantastic place to connect with other users and discover best practices for expense management. We value your partnership and are always here to support your success. ### 40. Highly Customizable with Challenging Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher N. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica for running our business operations. It has helped automate many of our processes, saving time. I also find it highly customizable. Acumatica has a wide variety of add-on programs to help strengthen areas where the base program is lacking. **What do you dislike about Acumatica?** The WMS could be improved. It is ok, but doesn't help nearly as much as other specialized programs do. The initial setup was very difficult. **What problems is Acumatica solving and how is that benefiting you?** Acumatica automates many of our processes, saving time. It's highly customizable and offers a variety of add-on programs to strengthen areas where the base program is lacking. ### 41. Customizable Cloud ERP with Real-Time Data **Rating:** 5.0/5.0 stars **Reviewed by:** Trent G. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I really like the customization options with Acumatica and the people we've worked with on this have been a massive plus. I also appreciate the ability to customize and create reports comparing different parts of the business. The large number of capabilities that Acumatica offers as a cloud ERP is a big bonus. It's been amazing working with our VAR SWK for the initial setup. **What do you dislike about Acumatica?** I don't have anything to note yet. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides real-time data access from anywhere, optimizes business processes for efficiency, and consolidates all business information into a single program. ### 42. Streamlined Collaboration with Room for AI Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Vivian J. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like Acumatica's modern interface and its adaptability. It allows access by the entire organization, keeping everyone on one platform which simplifies tasks and enhances our collaboration. Having access to information in real-time is also a big advantage for us. **What do you dislike about Acumatica?** AI invoice processing. Several 3rd party vendors provide invoice recognition and 3 way matching but none of it is native in Acumatica. **What problems is Acumatica solving and how is that benefiting you?** Acumatica aids in financial and project reporting, keeping everyone on one platform. I like the modern interface, adaptability, and real-time access for the entire organization, which simplifies tasks and enhances collaboration. **Official Response from Ashley Spence:** > Hi Vivian, Thank you so much for sharing your experience using Acumatica! We absolutely love hearing that our modern interface, adaptability, and real-time access help your entire organization collaborate seamlessly on one platform. We also appreciate your candid feedback regarding AI invoice processing and three-way matching. We completely understand the value of having built-in tools, and you might be excited to know that our ERP solution actually features native AP Document Recognition to automate PDF data entry. We continuously expand our native AI capabilities with every release to help streamline your operations even further. To learn more about utilizing these specific features, please explore the free training modules at Acumatica Open University (linked below) or join the wonderful discussions in the Acumatica Community portal. Thank you for partnering with us to support your ongoing growth! ### 43. Easy Integration and User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel M. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica for its ease of use and easy interface. It offers many integrations which are beneficial. The initial setup process is straightforward too, with starting entries being easy, and the direct import of inventory items and charts of accounts. **What do you dislike about Acumatica?** Custom reporting design can take a lot of time for template setup. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for accounting tasks. It solves order fulfillment and financial reporting problems. I like its ease of use, easy interface, and many integrations. Starting entries are easy, and I can directly import inventory items and charts of accounts. ### 44. Flexible but Needs Faster Bug Resolution **Rating:** 3.5/5.0 stars **Reviewed by:** Tara R. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica's flexibility and the company's commitment to introducing new features. It allows me to use creative problem-solving in my work to address company challenges, which is really valuable to me. **What do you dislike about Acumatica?** I find Acumatica can be slow to fix bugs, and it should take more responsibility for these bugs instead of requiring customers to prove extensively that they exist. The initial setup was very difficult, and we still have problems today because of a bad initial setup. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps solve integrations between systems and lets me use creative problem-solving in my work. **Official Response from Ashley Spence:** > Hi Tara! Thank you for taking the time to share such honest feedback. It means a lot to hear that Acumatica's flexibility and commitment to innovation are making a real difference in your day-to-day work. That said, we hear you on the bug resolution process and the challenges that stemmed from a difficult initial setup. These are frustrations we take seriously, and we genuinely hope things have improved since February. If you are still running into issues, the Acumatica Community at community.acumatica.com is a great place to connect with other users and share feedback directly with our team. You may also find Acumatica Open University (linked below) helpful, particularly the System Administration courses, which cover installation, maintenance, and configuration in depth, and can help address some of the foundational setup challenges you mentioned. The A150 Getting Started course is another solid resource for building confidence across the platform. We remain committed to making Acumatica work better for you, and we appreciate you being part of the community that helps us do exactly that. ### 45. Flexible and Community-Driven, Challenging Setup **Rating:** 3.0/5.0 stars **Reviewed by:** Brian F. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Acumatica?** I like that Acumatica is flexible. The product is supported by a strong community of people who are passionate about the product. Also, the open API is nice. **What do you dislike about Acumatica?** The ability to handle sales with a 3PL model is lacking, as we sell and bring inventory back in as consignment. The PO to invoice model is too rigid. The initial setup of Acumatica was not easy. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to align accounting operations, streamline global teams with consistent processes, and track inventory effectively. I appreciate its flexibility, strong community support, and the open API. ### 46. Flexible and Informative, but Needs More Training Resources **Rating:** 3.5/5.0 stars **Reviewed by:** Hannah L. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the flexibility Acumatica offers, which allows us to create what we need. The report creation and filters are great for monitoring all aspects of our business. The ability to get up-to-the-minute info and an overview for our entire company really helps keep everything in check. **What do you dislike about Acumatica?** I wish there were more suggestions and training for modules we aren't currently using. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for procurement and order tracking, providing up-to-the-minute info and overview for our entire company. The flexibility in report creation and filters helps us monitor all aspects of our business. **Official Response from Ashley Spence:** > Hi Hannah! Thank you so much for sharing this, and for the kind words about Acumatica's flexibility, reporting, and real-time visibility. It genuinely means a lot to hear that these features are making a difference in how your team monitors procurement and order tracking across your organization. Your feedback about wanting more guidance on modules you haven't yet explored is completely valid, and it's exactly the kind of input that helps us improve. If you haven't already, Acumatica Open University (linked below) offers free, self-paced courses that might be a great starting point. A few that could be worth exploring are the Sales and Purchases end-user course, Purchase Requisitions, and the D100 Inventory and Order Management Basics course. The Acumatica Community portal (community.acumatica.com) is also a wonderful place to connect with other users, ask questions, and discover how others are getting the most out of modules similar to yours. We hope you've had a chance to dig into some of these resources since your review, and we're always here if there's anything more we can do to support you. ### 47. Customizable but Setup Challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Andrew H. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like Acumatica for its modular customization, which includes low code/no code customizations. I also find GI customizations helpful for creating custom reports. The benefits of being cloud-based played a significant role in our decision to switch. **What do you dislike about Acumatica?** I find financial period reporting and project-level balance sheet reporting challenging. Report writing seems to require a VAR, which is a hassle. The initial setup was messy, and it created many errors in data integrity and duplication of data. Module setup and configuration weren't well advised. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for financial reporting and project performance management. **Official Response from Ashley Spence:** > Hi Andrew! Thank you so much for taking the time to share such a detailed and honest review! It's great to hear that Acumatica's modular customization, low code/no code flexibility, and GI customizations have been valuable for building the reports you need, and we're glad the cloud-based benefits played a role in your decision to make the switch. We completely understand that financial period reporting, project-level balance sheet reporting, and the initial setup experience didn't meet your expectations, and we genuinely appreciate you flagging those challenges. For report writing, we'd encourage you to explore the S150 Report Designer and S130 Data Retrieval and Analysis courses on Acumatica Open University, which are designed to help users build and manage reports directly, without always needing to rely on a VAR. For project-level reporting, the P100 Project Implementation and Processing and Accounting for Projects end-user courses may also help you get more out of the project accounting functionality. And if financial period reporting continues to be a pain point, F350 Analytical Reports walks through building financial analytical reports in detail. All of these courses are completely free through Acumatica Open University (linked below). We hope these resources help make your experience smoother going forward, and please don't hesitate to reach out if there's anything else we can do to support you! ### 48. Comprehensive Tool for Construction Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** John K. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica for managing construction projects, and I really like having all project financials in one place without the need for integrations. It allows me to see how the project is doing anytime and anywhere I am. Having live data at my fingertips is a huge benefit. **What do you dislike about Acumatica?** We are on an older release, it would be beneficial to have access to document management which is very important to us. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for managing construction projects, getting live data at my fingertips, and accessing all project financials in one place without integrations. **Official Response from Ashley Spence:** > Hi John! Thank you so much for taking the time to share this, and we hope that a few months on, things are going even better for you! It's great to hear that having all your project financials in one place, with live data available anytime and anywhere, has made such a real difference in how you manage your construction projects. That kind of visibility is exactly what we aim to deliver. We also hear you on the document management front. If you haven't already, we'd encourage you to check out the V310 Construction Project Management course on Acumatica Open University (linked below), which covers project documentation management in the construction industry, including drawing logs, photo logs, submittals, and compliance tracking. It's free and available anytime. We'd also recommend visiting the Acumatica Community (community.acumatica.com) to connect with peers and explore conversations around upgrading to a newer release, where document management capabilities have come a long way. We'd love to see you get the full benefit of everything Acumatica has to offer! ### 49. Seamless ERP Experience with Acumatica **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica Y. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like Acumatica for its ease of use. This makes it valuable because it consolidates all our financial and project health data in one place, allowing for real-time project health tracking. The initial setup was pretty simple too, especially compared to other implementations I've been through, which were much more difficult. **What do you dislike about Acumatica?** I need the ability to reconcile all general ledger balance sheet accounts in the system. It currently only allows reconciliations for cash accounts. **What problems is Acumatica solving and how is that benefiting you?** Acumatica allows real-time project health tracking and centralizes our financial and project data, which is easy to use. ### 50. Financial Truth **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan D. | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Acumatica?** I like the controls and tailoring in Acumatica that meet our business needs. We invested a lot of time and effort into roles, rights, and validations in the system to make it work well for us. There's nothing I find lacking; it's what you put into it. If we can think of a logical way, the possibilities are limitless. Additionally, we've been able to integrate it with our payroll service provider, ramp, and CRMs. **What do you dislike about Acumatica?** Nothing **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps in converting cash basis businesses to accrual basis. It acts as our financial system of record. ## Acumatica Discussions - [I'd like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department.](https://www.g2.com/discussions/32357-i-d-like-to-set-up-a-separate-module-support-cases-and-portal-to-use-as-a-ticketing-center-for-an-internal-helpdesk-for-my-it-department) - 1 comment, 1 upvote - [Will you integrate a HR suite of services in to your workspace menu that then integrates to payroll for our world? 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Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Project Accounting - Fixed Assets - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Logistics and Operations** - Communication and Collaboration - Predictive Analytics - Software Systems Integration - Financial Management - Contractor Management - Project Management - Document Digitization - Supply Chain Management - Business Intelligence - Workforce Management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Project-Based ERP** - Autonomous Task Execution - Decision Making **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Scheduling** - Production Schedules - Deployment - Monitoring **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management **Project Management** - Project Maps - Baselining / KPIs - Project Budgeting - Workflow - Cost Tracking - Risk Analysis - Resource Management **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders **Warehousing** - Locations - Multi-Warehouse - Third-Party **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration **Sales & Marketing** - Customer Master - Order History - Credit Limits - Pricing & Discounts - Proposals **Agentic AI - Advanced Planning and Scheduling (APS)** - Adaptive Learning **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **HR** - Payroll - Workforce Management - Time & Attendance **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Procurement** - Requisitions - Purchase Orders - Subcontractor Management - Project Procurement - Supplier Management **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Assembly** - BOM - Kitting - Disassembly **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Content Management** - Document Management - Collaboration - Taxonomy - Contract Creation - Subcontracts - Costs **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Analytics** - Earned Value - Project Optimization - ROI and Forecasting **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **HR** - Payroll - Workforce Management - Time & Attendance **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Generative AI** - AI Text Generation - AI Text Summarization **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Fraud Detection **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top Acumatica Alternatives - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (944 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 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