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REPAY Reviews & Product Details

REPAY is your full-service payments provider for making and collecting payments. Through our secure all-in-one payments platform trusted by tens of thousands of clients, you can process customer and AR payments, automate outbound AP supplier payments and reduce risk without changing current processes. Our comprehensive payments platform enables clients to benefit from integrated omni-channel payment capabilities to increase cash flow, streamline workflows and reduce time spent by support staff and AP and AR teams. Securely accept customer payments from within your preferred management software 24/7/365, featuring online portal, text pay, mobile app and interactive voice response (IVR) capabilities. Without requiring assistance from you, customers can pay using credit or debit cards, ACH, eCash and digital wallets for a simplified payment experience. If you are collecting AR payments from business customers, take advantage of EMV chip functionality, multi-currency capabilities and Level 3 processing to help lower transaction costs. Additionally, we offer solutions to automate outbound payments to vendors and suppliers to reduce manual effort for AP teams, eliminate paper checks and streamline back-office processes. Featuring end-to-end visibility into the entire AP process, you know the moment a payment is made and when one is collected, all while managing vendor enrollment on your behalf. REPAY is seamlessly integrated with multiple leading business applications. If a prebuilt integration is not available, an API is available to develop a custom integration. Combining payment acceptance and AP automation solutions provides a single source for all reporting so you can spend less time managing and reconciling payments and more time growing your business. Reimagine payments and rediscover efficiency with REPAY. Anytime, Anywhere, Any Way Payments for Businesses and Customers: -Seamless omni-channel payment integrations -Card, ACH/EFT, eCash and Digital Wallets Payments -Tokenized and securely stored card data -PCI-DSS and Vertical-Specific Compliance -Instant Funds Disbursements -Phone/IVR, Mobile App, Text and Online Portal Payments -Rebate-Earning Virtual Cards for AP Payments -EMV chip functionality -Multi-currency capable -Level 3 Processing for B2B transactions-24/7 live US-based support

Seller

Repay

Discussions

REPAY Community

Languages Supported

English

Product Description

REPAY (NASDAQ: RPAY) is a payment technology provider that offers card and ACH processing, Instant Funding, automated outbound accounts payable functions, and online bill payment systems with web, text, mobile app, and IVR capabilities. With REPAY’s integrated omni-channel payment solutions, customers can pay and get paid anytime, anywhere. Learn more: www.repay.com

Overview by

Megan Carswell

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

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REPAY Integrations

(1)

Integration information sourced from real user reviews.

REPAY Media

REPAY Demo - REPAY ERP and eCommerce Integrations

REPAY integrates with multiple leading ERP, eCommerce, CRM, POS, and Mobile applications

REPAY Demo - REPAY Omni-Channel Payments

REPAY's omni-channel solutions help payment data flow seamlessly between all payment channels – and seamlessly amongst any solution the business uses.

No matter your industry, we can help you deliver a simplified payment experience for your customers, saving your organization time and money. We can even integrate directly with your existing business applications, so payment acceptance, AP and AR automation, and customer messaging fit seamlessly...

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Javier G.

Collections Specialist

Small-Business (50 or fewer emp.)

9/23/2025

"Good system, can improve"

4.5/5

What do you like best about REPAY?

Easy to understand, and gives all the information I need whenever I need it Review collected by and hosted on G2.com.

What do you dislike about REPAY?

I would like the customer service to give updates regarding issues faster. Also, it would be nice to be able to make changes to payments because last time I check if a payment was scheduled it couldn't be cancelled Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

5/5/2021

"Ease of use"

2.5/5

What do you like best about REPAY?

Fully integrated with our ERP- Acumatica Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Once they took over APS the communication was not good. service/support was lacking Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

Do not be afraid to ask questions; make a list of questions not to miss anything. Explain issues you have had with any past providers. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Fully integrated, secure credit card processing with our ERP. Eliminates processing errors and reduces time processing payments. Ease of use for processing credit cards as well as running reports on demand. Click to pay feature for customers to pay invoices directly instead of supplying credit card information if they would like. Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

8/23/2022

"The best service you can get in processing"

5/5

What do you like best about REPAY?

Every part of the user experience is excellent. Very responsive sales agents, quick customer service team, and a general environment of collaboration to add value to your organization. Pricing is competitive, but you will not beat their service. Their pricing beats 90% of the competition out there, but the 10% difference you're getting back tenfold in service. I cannot rave about the customer experience enough. If you need something, REPAY is there. If there's a problem, you've got a point of contact that will get on it immediately. They give insights on the industry and have been a strategic partner in navigating the regulatory environment and help maximize revenue. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

It's hard to say something I dislike about REPAY. Honestly, it's a great company. I guess if I'm forced to nitpick, REPAY has competitors who are much larger and therefor able to offer pricing that goes a tiny bit lower. I will say, I've worked with a number of Repay's competitors both larger and smaller, and if I were the absolute decision maker I would go with REPAY 100% of the time. Their pricing is better than most, and those who I've seen beat them are not responsive to issues, don't work as a team to help organizational improvement overall, and offer a much less user-friendly experience. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

REPAY is solving card and ACH processing services by offering competitive pricing and industry-leading service. They have helped us save countless sums of money annually while adding the value of tools that allow you to function independently and not have to rely heavily on vendor contact to access valuable data. Though it should be said if you prefer the personal touch, REPAY has the finest sales and customer service staffs I've personally encountered. Review collected by and hosted on G2.com.

Jeff P.

Chief Information Officer

Mid-Market (51-1000 emp.)

5/9/2022

"Repay is your 1 Stop shop for your payment processing needs!"

5/5

What do you like best about REPAY?

I'm sure everyone has a different experience based on their Account Representative, but I will say our experience has been fantastic. Doug G. is phenomenal. It doesn't matter what I'm trying to get done, and if it's his department or not, he gets it done. Goes above and beyond, and has helped our company provide another level of efficiency by providing all of the tools necessary to do so. Credit card terminals, online portals, custom ACH links for customers, etc. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Really do not have anything negative to say regarding Repay... Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

Like I said earlier, in my opinion, your Account Representative is a big part of the overall feel, along with the ease of use products and quick support. The support team has always been extremely helpful, taking calls at all hours of the day and night when needed, even straight to their cell phone. Doug Gurth is our Account Rep., and has been nothing but spectacular. Our company has upgraded our equipment and processes with the help of Repay, and even presented another product for payment processing to SAVE US MONEY! There aren't too many companies out there that offer to save you money while already doing business with them. Thanks Repay! Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

Custom pay links for our customers that are not local help to allow us in processing their transactions very quickly. Review collected by and hosted on G2.com.

Verified User in Hospitality

Enterprise (> 1000 emp.)

5/12/2022

"Great experience"

5/5

What do you like best about REPAY?

Ease of use - interface is easy to use and intuitive. Support has always been responsive and helpful. Very transparent on costs and VCC rebates. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

If I had a complaint, it would be the 90-day limit on searching historical data. The data is in there for several years, but you can only query in 90 day chunks. Review collected by and hosted on G2.com.

Mark C.

VP Finance

Mid-Market (51-1000 emp.)

2/18/2022

"Great find to automate our payables"

5/5

What do you like best about REPAY?

Seamlessly integrates with our DMS. Each vendor is changed once then no more bother. No postage charges and we get paid to use it! Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Zero Downside. Very simple to use by everyone. Review collected by and hosted on G2.com.

Kaleb T.

Executive

Small-Business (50 or fewer emp.)

12/16/2021

"Integrates decently, but there can be bugs"

3.5/5

What do you like best about REPAY?

Generally, it works pretty well. I like the app that REPAY has that can run cards via your phone. It works very well for our delivery drivers who sometimes need to collect payment upon delivery of product. Review collected by and hosted on G2.com.

What do you dislike about REPAY?

Sometimes there are bugs. For example, we had some issues where their click-to-pay system was double hitting our accounts and giving customers extra credits on their accounts for no reason. Review collected by and hosted on G2.com.

Recommendations to others considering REPAY:

They have decent credit card rates but make sure to get some other quotes. Review collected by and hosted on G2.com.

What problems is REPAY solving and how is that benefiting you?

The biggest problem we solved was getting something that will integrate with Sage 100. Sage 100 isn't as popular as Quickbooks and sometimes can be a pain to work through. Review collected by and hosted on G2.com.