Acumatica Reviews & Product Details

I love that Acumatica is truly cloud-based, making accessibility seamless for our global teams. The generic inquiry (GI) feature is a game changer, allowing even non-technical users like me to build custom reports and dashboards easily. Its intuitive web interface makes onboarding new employees quick, and the scalability means we can grow without being handcuffed by the ERP system. The consumption-based pricing structure is also a huge plus, and the reliability has been outstanding compared to previous systems. Review collected by and hosted on G2.com.

Honestly, there isn’t much to dislike, but the process of migrating from our old system was complex, especially consolidating customers from multiple databases. Integrating new acquisitions and handling multi-currency, multi-tenant setups required extra effort and some creative workarounds, but Acumatica’s flexibility helped us address these challenges. I’d also say that while AI features are promising, we’re still exploring their full potential. Review collected by and hosted on G2.com.

Customer Centric Mentality. Acumatica is the most adaptable ERP System I have ever had the pleasure to introduce to the Companies I have worked for. The sheer ease of use, ease of training and the overall homey feel of Acumatica comes top of mind.

It has been clearly built for the Cloud by Accounting, Operations, Procurement, Sales and Admin people on the Team. Every detail has been thoroughly tested and where there is a shortfall, Acumatica takes Ownership and works to clean whatever Issue up quickly and to the Customer's Satisfaction. Review collected by and hosted on G2.com.

So far, our Support Team hasn't told us "NO" to any request or scenario we have asked to implement. It is our mission to someday stump the Team, but so far Acumatica has handled all of our requests with no or minimal enhancements. Review collected by and hosted on G2.com.

We’ve had a largely positive experience with Acumatica. The platform is reasonably priced, especially given the breadth of functionality it offers. It’s also highly customizable and scalable, which has allowed it to fit the specific needs of our industry and continue to adapt as our organization grows.

A major advantage for our team has been how well Acumatica integrates with Excel and Velixo. Being able to import and export data easily, build reports, and work within a familiar Excel environment has made our financial reporting and analysis much more efficient.

We’ve also found the support team to be responsive and helpful, which matters a lot when implementing new workflows or refining existing ones in a system as robust as an ERP.

Overall, Acumatica has proven to be a flexible, reliable platform that supports both day-to-day operations and longer-term growth. Review collected by and hosted on G2.com.

Definitely not "plug and play", formal training is necessary and the system will take time to learn. Review collected by and hosted on G2.com.

I really appreciate that Acumatica supports our entire business from lead management to sales orders and fulfillment. I find it flexible, easy to use, yet operationally robust and functional. It allows us to replicate the business processes that the market demands and to do so in a functionally correct manner. Review collected by and hosted on G2.com.

The richness of the product requires more serious support from Acumatica that we seem to have difficulty accessing, at times. We currently use Acumatica as our VAR, and they have structural issues that have led to a negative experience. The transition from Sage 100 was initially painful, taking 3 years to convert. Challenges came from end user non-participation and lack of serious commitment. Review collected by and hosted on G2.com.

Its easy to navigate and use, new users didnt need much training to get comfortable with it. Its not the cheapest but its been worth it for the visibility and time saving. Review collected by and hosted on G2.com.

Pricing can add up as we scale, especially once we started adding more modules. Some integrations also take more effort than we expected and aren't always as plug-and-play as we'd hope.

The system can get a bit slow as we grow, and some pages with large amounts of data dont display properly on smaller screens, making them harder to use. Review collected by and hosted on G2.com.

I really appreciate Acumatica's automation capabilities and the ability to view data just the way we need to see it. We utilize business events to notify users in real-time or to make real-time changes using import scenarios. The data visualization aspect is also significant for us. After rolling out Manufacturing, we created dashboards that show our line efficiency, allowing us to review our BOMs and evaluate accuracy in labor, which helps us decide on necessary changes. Review collected by and hosted on G2.com.

Right now WMS is below par - we need to implement another software to be able to do license plating, freeze locations, do cycle counting etc. Review collected by and hosted on G2.com.

Acumatica offers a wide range of features and capabilities that are very user-friendly. One aspect I particularly appreciate is the flexibility to assign various levels of access to different users within our organization. This has made a significant difference, as it allows our operations team to access the information they need for their projects directly in Acumatica, without having to rely on the accounting team for assistance. Review collected by and hosted on G2.com.

It can be a bit clunky at times, and to get any customization/changes done on the system can be a bit challenging Review collected by and hosted on G2.com.

I like that Acumatica allows us to share the same chart of accounts across all our companies. It's really helpful having all the company data in the same tenant as it makes cross-checking internal invoices easy. Review collected by and hosted on G2.com.

I find the periods/months difficult to read, and the balance sheet and profit & loss don't have a standard template; everything needs to be tailor-made. The initial setup wasn't easy at all, every setting is so specific. Review collected by and hosted on G2.com.

I like the interfaces and the ability to upload entries. I also appreciate the connectivity with Velixo. Review collected by and hosted on G2.com.

It's difficult to use Acumatica to its fullest potential in my organization. The system has cumbersome reporting, so we rely heavily on external financials for reporting. The out-of-the-box reports do not work, and we struggle to address our issues within the system. Existing reports do not run, so we have to use ARM to create our own, and my team is not very savvy beyond Excel. Modules need to be set up individually, which adds too much overhead. Customizations that could improve operations, like dashboards and GIs and AI, require a coding background that my team lacks. It's hard to find a setting toggle or key item, which makes it almost unusable. We spend too much time looking for answers externally. There's minimal support for optimizing the software, and our business branches were set up in a non-GAAP compliant way, which complicates things. The initial setup was poor and we have to deal with these mistakes every day. Review collected by and hosted on G2.com.

I appreciate Acumatica's mobile access in a world that increasingly requires EASY access from anywhere. It's a nice change from our legacy system, which had matured to the point where growth was stunted. I also like that Acumatica is a young product with plenty of room to grow. Review collected by and hosted on G2.com.

More reports available out of box at implementation are desperately needed-new customers learning a new system do NOT need to have to learn how to do a GI or master reporting software just to get the data they need. The report designer lacks much to be desired... complete overhaul is in order. Lack of basic out-of-box reports was a big headache and stressor. Knowing I had to reinvent the wheel, to get something I knew other customers also needed, was frustrating. Review collected by and hosted on G2.com.