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Acumatica Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Acumatica Media

Acumatica Demo - Construction - Job Cost Accounting Dashboard
Construction - Job Cost Accounting Dashboard
Acumatica Demo - Distribution - Warehouse Operations Dashboards
Distribution - Warehouse Operations Dashboards
Acumatica Demo - Field Service Dashboard
Field Service Dashboard
Acumatica Demo - Manufacturing - Production Manager Dashboard
Manufacturing - Production Manager Dashboard
Acumatica Demo - Professional Services - Financial Management Dashboard
Professional Services - Financial Management Dashboard
Acumatica Demo - Retail - Commerce Sync Dashboard
Retail - Commerce Sync Dashboard
Acumatica is built on a secure, extensible, and modern cloud platform with accounting that goes beyond core financials, drive construction efficiency for general contractors, specialty trade subcontractors, and land developers, and elevate
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Acumatica is built on a secure, extensible, and modern cloud platform with accounting that goes beyond core financials, drive construction efficiency for general contractors, specialty trade subcontractors, and land developers, and elevate
Play Acumatica Video
Play Acumatica Video
Play Acumatica Video
Play Acumatica Video
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Acumatica Reviews (1,574)

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Reviews

Acumatica Reviews (1,574)

View 2 Video Reviews
4.5
1,574 reviews

Pros & Cons

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DE
Financial Controller
Information Technology and Services
Small-Business (50 or fewer emp.)
"Acumatica:Huge bang for our buck for flexibiltiy,customization & real-time data but Partner dependen"
What do you like best about Acumatica?

Acumatica stands out with topnotch flexibility and customization to tailor it to suit all our business needs and workflows. I love it as cloud based with access of data and information from anywhere anytime. One of it's major benefit is real-time data access as it's unify all our departments together under one roof for quick and live access of data as it is recorded. Remarkable with real-time reporting for faster, accurate and dependable data-driven decisions. I love it as cost friendly ERP solutions amongst all. Simple and intuitive user interface and dashboard for quickly navigating. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I love it for being the most cost friendly ERP with simple and intuitive interface for easier navigation.

Implementation takes time but once it's done everything flows nicely.

Dependency on partner with new customizations. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Dewayne,

Thank you so much for sharing your detailed feedback! It's fantastic to hear that you're getting "huge bang for your buck" with Acumatica and we're thrilled that you're finding so much value in the flexibility and customization options to tailor the system to your exact business needs.

It's also great to know that the real-time, unified data access is helping you make faster, more accurate decisions. Bringing all departments together under one roof to work from a single source of truth is at the heart of what we do.

We hear you on the dependency on partners for new customizations. While our partners are an essential part of the ecosystem, providing deep industry expertise, we're always working to empower our users with more intuitive tools. We believe our simple, user-friendly interface is a step in the right direction, and we'll continue to enhance it.

We’re so glad Acumatica is proving to be a super scalable and cost-friendly solution for your growing business. Thanks again for being a part of the Acumatica community and for such a thoughtful review.

Tushar N.
TN
Lead Implementation Consultant
Small-Business (50 or fewer emp.)
"Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica"
What do you like best about Acumatica?

What I really like about Acumatica is how flexible and user-friendly the system is. Once you get used to the screens, it’s pretty easy to navigate between different modules like Projects, Distribution, and Production. The dashboards and filters make it simple to track what’s happening in real time without switching between multiple reports. I also like that most of the processes can be customized to match our business flow without needing heavy coding. The cloud access is another big plus — I can log in from anywhere and continue my work seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Sometimes the system can feel a bit slow, especially when working with large data or multiple tabs open. A few screens have too many fields, which makes them slightly cluttered for day-to-day users. Also, certain setups and customizations require deep understanding of the backend or help from the support team — it’s not always straightforward for regular users. I wish some reports and dashboards were more plug-and-play instead of needing manual configuration. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Tushar!

We’re thrilled to hear that you find our cloud ERP so flexible, user-friendly, and easy to navigate. It’s fantastic that the customizable processes and real-time visibility from our dashboards are helping you streamline your operations. Empowering you to spend less time on reconciling data and more on decision-making is exactly what we aim for. Hearing that Acumatica is helping you save time, reduce errors, and make your daily work smoother truly makes our day!

We also appreciate your honest feedback about system performance with large datasets and the complexity of certain screens. We are always working to improve, and insights like yours are invaluable in helping us refine the user experience. Our goal is to make every aspect of Acumatica as intuitive and efficient as possible, and we will certainly share your comments with our product team as we continue to enhance the platform.

Thank you again for your review. We’re proud to be your partner in driving efficiency and coordination for your team.

FK
Senior Accountant
Mid-Market (51-1000 emp.)
"Feature-Rich, Scalable ERP Solution That Simplifies Accounting"
What do you like best about Acumatica?

We use Acumatica for our business ERP needs and it is well equipped and comes with great features including project-based ERP.

The software is affordable and being a cloud solution is well equipped and easily scalable and it meets all our project management and accounting needs.

The tool handles accounting easy and we have used it to manage all our accounting needs and what makes it better are the automation features. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I have used Acumatica and is amazing as an ERP and accounting solution. No issues. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Flexible, User-Friendly ERP with Powerful Integrations"
What do you like best about Acumatica?

Acumatica is easy to use and flexible, its an amazing cloud based ERP that can be adaptable to many different types of businesses without feeling overly complicated. It has a great interface which is easy to navigate and users can access it from anywhere. It has the great integrations with other systems and and allows companies to customize workflow without heavy development work. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

For new users, its learning curve can be steep, especially in more advanced modules. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi There!

Thank you for sharing your experience with Acumatica! We're thrilled to hear how our cloud-based ERP has helped you unify your business operations.

It's fantastic that you've been able to connect your systems, automate workflows, and generate reports more easily. Empowering businesses like yours to move away from scattered information and manual work is exactly what we aim to achieve. We build Acumatica with the conviction that bringing operational and financial data together helps everyone in an organization to innovate and collaborate more effectively.

We appreciate your valuable feedback and are so glad to have you as part of the Acumatica community

AF
Small-Business (50 or fewer emp.)
"All-in-One CRM That Saves Time, With a Learning Curve Worth Mastering"
What do you like best about Acumatica?

I love how easy it is to see everything about a customer in one screen — from the first email to their latest order and even service issues. It saves a ton of time jumping between systems or digging through old emails. The CRM is super handy for tracking deals and spotting where people tend to drop off in the sales process. Plus, I can pull up customer info on my phone when I’m on the go, which is a lifesaver for meetings. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

It can feel a little heavy at first because there’s so much packed in. The reporting tools are great once you learn them, but the setup takes some patience. I also wish the interface for building templates was just a bit more drag-and-drop — it works fine, just not as slick as some standalone CRM tools. Once you get used to it, though, it’s solid. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Afianwan,

Thank you for sharing your experience with Acumatica! We're thrilled to hear that you're finding our all-in-one CRM valuable for saving time and unifying your customer data.

It's great to know that having everything from emails to service issues in one place—and accessible on the go—is making a real difference for you. We designed Acumatica with the goal of creating a single source of truth, and it's rewarding to see how that's helping you spot where deals stall and improve your follow-ups.

We also appreciate your honest feedback about the learning curve and the reporting tools. We're always working to make our platform more intuitive and user-friendly, and insights like yours are crucial to that process. Your suggestion about a more drag-and-drop interface for templates is exactly the kind of practical feedback our development team values as we plan future enhancements.

Thank you again for your thoughtful review and for being a part of the Acumatica community. We're proud to be your partner in building trust with your customers through more accurate quotes and a clearer view of the entire sales journey.

AE
Small-Business (50 or fewer emp.)
"Effortless Cloud Management with Powerful Customization—Some Learning Required"
What do you like best about Acumatica?

What I like most is how little babysitting it needs from our IT team. It’s built for the cloud, so updates, backups, and uptime basically take care of themselves. I don’t have to spend half my day troubleshooting random system errors or integration issues anymore. Plus, the dashboards and mobile access make it super easy for everyone to stay connected — even when they’re not in the office. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The customization options are powerful, but they can be a bit much if you’re not careful. There’s a lot you can tweak, and it’s easy to go down a rabbit hole fine-tuning every workflow. Also, if you’re coming from an older on-prem setup, there’s a bit of a learning curve to understanding the cloud structure and permissions. Once you get it, though, it runs smooth. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Adiahaudo,

Thank you for sharing your experience with Acumatica! We truly appreciate you taking the time to provide such a thoughtful and detailed review.

It's fantastic to hear that our cloud-native ERP has freed up your IT team by simplifying updates, backups, and uptime management. We designed Acumatica to empower businesses like yours, so hearing that it has reduced troubleshooting and helped you consolidate your accounting, CRM, and other systems into a single, unified platform is wonderful news.

We also appreciate your honest feedback on the customization and the learning curve. You're right—the flexibility is one of our greatest strengths, but we understand it can be a lot to take in at first. We're continuously working on improving our onboarding and training materials to make that initial transition even smoother for our new users.

We are so glad to know that Acumatica has helped you reduce IT overhead and achieve near-zero downtime. Thank you again for your valuable insights and for being a part of the Acumatica community

ME
Small-Business (50 or fewer emp.)
"Real-Time Insights Made Easy, But Initial Setup Can Be Overwhelming"
What do you like best about Acumatica?

Honestly, I love how easy it is to see what’s going on with our numbers in real time. The dashboards are super clean, and I can check KPIs without digging through spreadsheets. It’s nice being able to spot trends early—like noticing a dip in cash flow and fixing it before it becomes a big deal. Everything’s in one place, which makes decision-making way faster. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Don't get me wrong our team got the hang of it. It can feel a little overwhelming at first because there are so many features. Getting the reports to look exactly how you want takes some tweaking. Sometimes the setup feels like it’s built more for IT folks than finance people. Once it’s dialed in, though, it runs smoothly. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Mmemabasi,

Thank you so much for taking the time to share your detailed feedback. It's fantastic to hear that you're leveraging Acumatica's real-time dashboards to monitor your KPIs and make faster, smarter decisions. We also appreciate your honest feedback about the initial setup and understand that a comprehensive platform with many features can feel overwhelming at first. Our goal is to empower every user, not just IT experts, so your insight is incredibly valuable as we continue to simplify and improve the onboarding experience for our finance-focused users.

We're so glad that once everything was dialed in, the system has been running smoothly and helping you connect your financial data seamlessly. Thank you again for your review and for being part of the Acumatica community.

Ekah E.
EE
Co-Founder
Small-Business (50 or fewer emp.)
"Powerful Dashboards Streamline Management, But Setup Has a Learning Curve"
What do you like best about Acumatica?

Honestly, I love that I can see what’s going on across the whole company without bugging ten different people. The dashboards give me a quick snapshot of sales, expenses, and open projects in real time. I’ve got widgets set up for cash flow and inventory, and it pings me if something’s off. It just makes running things smoother — like having my own command center. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

It takes a little while to set up the dashboards exactly how you want them. There’s so much data you can pull in that it can feel overwhelming at first. I also wish the mobile app felt a bit more intuitive when I’m checking reports on the go. Once it’s all tuned, though, it’s great — just a learning curve early on. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Ekah!

Thank you for sharing your experience with Acumatica! It's exciting to hear that our dashboards are providing you with a real-time "command center" to streamline your management and that having sales, expenses, and project data all in one place is helping you make faster, more informed decisions and saving your team valuable time. That’s exactly the kind of efficiency and clarity we aim to deliver.

We also appreciate your honest feedback about the initial setup and the mobile app experience. We understand that a powerful tool can come with a learning curve, and we are continuously working to make our platform more intuitive from day one. Your insights are invaluable as we strive to improve, and we've shared your comments with our product team to help refine the user experience.

Thanks again for being a part of the Acumatica community.

Mansoor K.
MK
Business Analyst II
Mid-Market (51-1000 emp.)
"Cloud-Native Flexibility and Real-Time Inventory Shine"
What do you like best about Acumatica?

Acumatica distinguishes itself with its cloud-native architecture, offering flexibility through API integration and providing real-time inventory updates. Overall, it is a highly adaptable system. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

It needs an implementation partner to start from and its difficult to troubleshoot on your own Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Mansoor,

Thank you so much for sharing your experience with Acumatica! We're thrilled to hear that our cloud-native architecture and real-time inventory updates are providing the flexibility and visibility your business needs. It's fantastic that you've been able to unify legacy systems and enhance your finance, sales, and operational overviews.

You bring up a great point about needing an implementation partner to get started. We believe that the power of Acumatica lies in its adaptability to the unique needs of each business. Because the system is so comprehensive and customizable, we've found that working with an expert partner is the best way to ensure a smooth and successful implementation. Our partners are specialists who provide invaluable expertise in tailoring Acumatica to your specific workflows, helping you unlock its full potential from day one.

While we design our system to be user-friendly, we understand that troubleshooting can sometimes be challenging. Our partners are your first line of support, but our team at Acumatica is also committed to providing resources and assistance to help you succeed.

We truly appreciate your insightful feedback. It helps us and the entire Acumatica Community grow stronger. Please don't hesitate to reach out if you need anything at all. We're here to support your continued success!

Krisha E.
KE
Office & Customer Service Manager
Small-Business (50 or fewer emp.)
"Thrilled to have converted to Acumatica!"
What do you like best about Acumatica?

I love how everything is related or linked together. I can always follow the "breadcrumb" trail and find what I need. A sales order tells the entire story, from shipment, to invoice, to supplier bill, and so on. It's fantastic to have a cloud-based ERP where our entire company can access information easily. Acumatica is just what we needed to scale and grow our business. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

At this point in our implementation (less than a year on Acumatica), I don't really have any downsides to list. Having a data driven system has forced our company and our employees to be better stewards of our data input. Sometimes Acumatica can feel rigid to get new customers or items created - but rather, it's a blessing in disguise because it forces us to set things up correctly the first time. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

Hi Krisha!

Thanks for the stellar review! We love the breadcrumb reference and are so happy to hear how quickly your team benefiting from all that Acumatica has to offer.

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

16 months

Average Discount

11%

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Acumatica Features
Journal Entries
Audit Trail
Invoice Customization
AR Automation
Payment Processing
Purchase Orders
Financial Statements
Custom Reporting
Dashboards
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