Compare Salesforce Billing and Zuora
See this
side-by-side comparison of Salesforce Billing vs. Zuora
based on preference data from user reviews. Salesforce Billing rates 4.4/5 stars with 17 reviews. By contrast, Zuora rates 3.8/5 stars with 221 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Salesforce Billing Optimized for quick response |  Zuora | |
| Star Rating | Salesforce Billing | Zuora |
| Market Segments | Salesforce Billing Mid-Market (66.7% of reviews) | Zuora Mid-Market (58.9% of reviews) |
| Entry Level Price | Salesforce Billing No pricing information available | Zuora Contact Us |
Salesforce Billing vs Zuora
When assessing the two solutions, reviewers found Salesforce Billing easier to use, set up, and administer. Reviewers also preferred doing business with Salesforce Billing overall.
- Reviewers felt that Salesforce Billing meets the needs of their business better than Zuora.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Billing is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Billing over Zuora.
Categories
Shared Categories
Salesforce Billing and Zuora are categorized as Billing and Subscription Management
Unique Categories
Salesforce Billing is categorized as Salesforce Appexchange Apps
Zuora is categorized as Subscription Billing
Pricing
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Free Trial Unavailable
Nine
Contact Us
Enterprise
Contact Us
Growth
Contact Us
Free Trial
Ratings
Meets Requirements
Salesforce Billing
Responses: 14
Zuora
Responses: 181
Ease of Use
Salesforce Billing
Responses: 14
Zuora
Responses: 178
Ease of Setup
Salesforce Billing
Responses: 8
Zuora
Responses: 97
Ease of Admin
Salesforce Billing
Responses: 9
Zuora
Responses: 101
Quality of Support
Salesforce Billing
Responses: 13
Zuora
Responses: 170
Ease of Doing Business With
Salesforce Billing
Responses: 9
Zuora
Responses: 104
Product Direction (% positive)
Salesforce Billing
Responses: 14
Zuora
Responses: 182
Features
Bill Generation
Templates
Salesforce Billing
Zuora
Digital Billing
Salesforce Billing
Zuora
Recurring Billing
Salesforce Billing
Zuora
Order Management
Opportunities
Salesforce Billing
Zuora
Order History
Salesforce Billing
Zuora
Upsell & Cross-sell
Salesforce Billing
Zuora
Renewals
Salesforce Billing
Zuora
Bill Processing
Consolidation
Salesforce Billing
Zuora
Batch Invoicing
Salesforce Billing
Zuora
Management
Salesforce Billing
Zuora
Products & Plans
Packages
Salesforce Billing
Zuora
Multi-part Deals
Salesforce Billing
Zuora
Plan Changes
Salesforce Billing
Zuora
Bundles
Salesforce Billing
Zuora
Integration
Accounting
Salesforce Billing
Zuora
Payments
Salesforce Billing
Zuora
ERP
Salesforce Billing
Zuora
Pricing
Standard Price
Salesforce Billing
Zuora
Discounts
Salesforce Billing
Zuora
Optimization
Salesforce Billing
Zuora
Revenue Management
Automation
Salesforce Billing
Zuora
Consolidation
Salesforce Billing
Zuora
Adjustments
Salesforce Billing
Zuora
Billing Types
Salesforce Billing
Zuora
Integration
Payments
Salesforce Billing
Zuora
Accounting
Salesforce Billing
Zuora
CRM & Sales
Salesforce Billing
Zuora
Reviewers' Company Size
Reviewers of both Salesforce Billing and Zuora were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Salesforce Billing
Zuora
Mid-Market
(51-1000 emp.)
Salesforce Billing
Zuora
Enterprise
(> 1000 emp.)
Salesforce Billing
Zuora
Reviewers' Industry
Internet
20.0%
Computer Software
20.0%
Health, Wellness and Fitness
13.3%
Events Services
13.3%
Telecommunications
6.7%
Other
26.7%
Computer Software
27.0%
Information Technology and Services
11.4%
Internet
6.2%
Marketing and Advertising
5.7%
Real Estate
5.2%
Other
44.5%
Reviews
Most Helpful Favorable Review
Tom B.
Administrator in Events Services
The Invoice IT Team really took the time to properly understand our business needs, and demo their tool in a manner which illustrated how WE were going to use the product. It is very hard to find vendors that take the time to understand your needs a...
Meighan B.
Administrator in Computer Software
My first experience with Zuora was good, They were friendly, responsive, open to our ideas, and let us openly discuss our needs v what was available. The second time I worked with Zuora, they had taken a large number of our changes and customizations and...
Most Helpful Critical Review
Melissa H.
User in Telecommunications
We sell through partners, and unfortunately, this is not ideal for that. We had to do a lot of customization to the zuora for Salesforce in order for it to work within our business model, but even with the customization, we face constant challenges. The...
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Discussions
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Zuora has no discussions with answers
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