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Compare Salesforce Billing and Zuora

See this
side-by-side comparison of Salesforce Billing vs. Zuora
based on preference data from user reviews. Salesforce Billing rates 4.4/5 stars with 17 reviews. By contrast, Zuora rates 3.8/5 stars with 221 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Salesforce Billing
Salesforce Billing
(17)
4.4 out of 5
Salesforce Billing
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Yes
Zuora
Zuora
(221)
3.8 out of 5
Zuora
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Yes
Star Rating
Salesforce Billing
Salesforce Billing
Market Segments
Salesforce Billing
Salesforce Billing
Mid-Market (66.7% of reviews)
Zuora
Zuora
Mid-Market (58.9% of reviews)
Entry Level Price
Salesforce Billing
Salesforce Billing
No pricing information available
Zuora
Zuora
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Salesforce Billing vs Zuora

When assessing the two solutions, reviewers found Salesforce Billing easier to use, set up, and administer. Reviewers also preferred doing business with Salesforce Billing overall.

  • Reviewers felt that Salesforce Billing meets the needs of their business better than Zuora.
  • When comparing quality of ongoing product support, reviewers felt that Salesforce Billing is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Billing over Zuora.
Categories
Shared Categories
Salesforce Billing
Salesforce Billing
Zuora
Zuora
Salesforce Billing and Zuora are categorized as Billing and Subscription Management
Unique Categories
Salesforce Billing
Salesforce Billing is categorized as Salesforce Appexchange Apps
Zuora
Zuora is categorized as Subscription Billing
Pricing
Salesforce Billing
Salesforce Billing Pricing
Free Trial Unavailable
Zuora
Zuora Pricing
Nine
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Enterprise
Contact Us
Growth
Contact Us
Free Trial
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Ratings
Meets Requirements
Salesforce Billing
Salesforce Billing
9.2
Responses: 14
Zuora
Zuora
7.7
Responses: 181
Ease of Use
Salesforce Billing
Salesforce Billing
8.7
Responses: 14
Zuora
Zuora
7.5
Responses: 178
Ease of Setup
Salesforce Billing
Salesforce Billing
8.1
Responses: 8
Zuora
Zuora
6.7
Responses: 97
Ease of Admin
Salesforce Billing
Salesforce Billing
8.3
Responses: 9
Zuora
Zuora
7.5
Responses: 101
Quality of Support
Salesforce Billing
Salesforce Billing
9.2
Responses: 13
Zuora
Zuora
7.2
Responses: 170
Ease of Doing Business With
Salesforce Billing
Salesforce Billing
9.4
Responses: 9
Zuora
Zuora
7.7
Responses: 104
Product Direction (% positive)
Salesforce Billing
Salesforce Billing
10.0
Responses: 14
Zuora
Zuora
7.9
Responses: 182
Features
Bill Generation
Templates
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Digital Billing
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Recurring Billing
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Order Management
Opportunities
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Order History
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Upsell & Cross-sell
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Renewals
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Bill Processing
Consolidation
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Batch Invoicing
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Management
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Products & Plans
Packages
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Multi-part Deals
Salesforce Billing
Salesforce Billing
Feature Not Available
Zuora
Zuora
Not enough data available
Plan Changes
Salesforce Billing
Salesforce Billing
Feature Not Available
Zuora
Zuora
Not enough data available
Bundles
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Integration
Accounting
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Payments
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
ERP
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Pricing
Standard Price
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Discounts
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Optimization
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Revenue Management
Automation
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Consolidation
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Adjustments
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Billing Types
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Integration
Payments
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Accounting
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
CRM & Sales
Salesforce Billing
Salesforce Billing
Not enough data available
Zuora
Zuora
Not enough data available
Reviewers' Company Size
Reviewers of both Salesforce Billing and Zuora were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Salesforce Billing
Salesforce Billing
26.7%
Zuora
Zuora
7.7%
Mid-Market
(51-1000 emp.)
Salesforce Billing
Salesforce Billing
66.7%
Zuora
Zuora
58.9%
Enterprise
(> 1000 emp.)
Salesforce Billing
Salesforce Billing
6.7%
Zuora
Zuora
33.5%
Reviewers' Industry
Salesforce Billing
Salesforce Billing Industry
Internet
20.0%
Computer Software
20.0%
Health, Wellness and Fitness
13.3%
Events Services
13.3%
Telecommunications
6.7%
Other
26.7%
Zuora
Zuora Industry
Computer Software
27.0%
Information Technology and Services
11.4%
Internet
6.2%
Marketing and Advertising
5.7%
Real Estate
5.2%
Other
44.5%
Reviews
Most Helpful Favorable Review
Salesforce Billing
Tom B.
Administrator in Events Services

The Invoice IT Team really took the time to properly understand our business needs, and demo their tool in a manner which illustrated how WE were going to use the product. It is very hard to find vendors that take the time to understand your needs a...

Zuora
Meighan B.
Administrator in Computer Software

My first experience with Zuora was good, They were friendly, responsive, open to our ideas, and let us openly discuss our needs v what was available. The second time I worked with Zuora, they had taken a large number of our changes and customizations and...

Most Helpful Critical Review
Zuora
Melissa H.
User in Telecommunications

We sell through partners, and unfortunately, this is not ideal for that. We had to do a lot of customization to the zuora for Salesforce in order for it to work within our business model, but even with the customization, we face constant challenges. The...

Discussions
Salesforce Billing
Salesforce Billing Discussions
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Salesforce Billing has no discussions with answers
Zuora
Zuora Discussions
Monty the Mongoose crying
Zuora has no discussions with answers
Screenshots
Salesforce Billing
Salesforce Billing Screenshots
Videos
Salesforce Billing
Salesforce Billing Videos
No videos provided
Zuora
Zuora Videos
Video Preview

Introductory videos of Zuora solutions

Downloads
Salesforce Billing
Salesforce Billing Downloads
No downloads provided
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