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Maxio Pricing Reviews

(2)
Joy T.
JT
Account Manager
Mid-Market (51-1000 emp.)
"Intuitive, Clear Insights"
What do you like best about Maxio?

Maxio is incredibly easy to use and learn. As a part of my job I am responsible for managing subscriptions, but that is not my core focus, so having an easy platform allows me to focus on my core responsibilities instead of getting stuck working on billing issues. I specifically like how easy it is to access the customer payment links to send when people want more information about their personal accounts with us. Review collected by and hosted on G2.com.

What do you dislike about Maxio?

The auto-renew options sometimes charge people before they are ready to renew and that can cause complications or result in refunds. Review collected by and hosted on G2.com.

Philip K.
PK
Head of Finance
Mid-Market (51-1000 emp.)
"Over promised, did not deliver, failed implementation connecting Salesforce and NetSuite OneWorld."
What do you like best about Maxio?

Lower price point vs. comparable options. On the surface seemed like great value had they been able to deliver. Probably okay for simple business, but our global business proved to be too complex. Review collected by and hosted on G2.com.

What do you dislike about Maxio?

Several issues:

- Implementation team was inexperienced learning on the job. Trial and error vs. recommending solutions.

- Difficulties handling historical data syncs due to customized fields for Avalara Sales Tax causing improper display of invoice data from NetSuite.

- Salesforce to Maxio orders only synced one way (i.e. SF to Maxio).

- Maxio cannot update at the order level for invoice status/information and can only display info on the account level. Review collected by and hosted on G2.com.

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