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Salesforce Revenue Cloud Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use in Salesforce Revenue Cloud, facilitating seamless integration and efficient organizational workflows. (105 mentions)
Users benefit from the streamlined revenue lifecycle offered by Salesforce Revenue Cloud, enhancing business operations with ease and efficiency. (85 mentions)
Users value the comprehensive and unified architecture of Salesforce Revenue Cloud, optimizing the quote-to-cash process effectively. (71 mentions)
Users value the ease of quoting and contract amendments in Salesforce Revenue Cloud for streamlined business operations. (69 mentions)
Users value the incredible efficiency of Salesforce Revenue Cloud, simplifying the quote-to-cash process with seamless integration. (63 mentions)
Users value the seamless integration of the revenue lifecycle, enhancing collaboration and efficiency across sales teams. (54 mentions)
Users report a steep learning curve with Salesforce Revenue Cloud, making initial setup challenging and time-consuming. (68 mentions)
Users find the steep learning curve of Salesforce Revenue Cloud challenging, complicating navigation and initial implementation. (66 mentions)
Users find the complexity of Salesforce Revenue Cloud challenging, requiring significant knowledge and ongoing training for effective use. (58 mentions)
Users find the complex setup of Salesforce Revenue Cloud challenging, especially newcomers to the Salesforce ecosystem. (53 mentions)
Users find the steep learning curve of Salesforce Revenue Cloud challenging, especially for beginners and customization efforts. (47 mentions)
Users find Salesforce Revenue Cloud to be expensive, particularly burdensome for small businesses with limited budgets. (39 mentions)
Users find difficult customization in Salesforce Revenue Cloud challenging, requiring substantial time and effort for effective use. (30 mentions)

Top Pros or Advantages of Salesforce Revenue Cloud

1. Ease of Use
Users value the ease of use in Salesforce Revenue Cloud, facilitating seamless integration and efficient organizational workflows.
See 105 mentions

See Related User Reviews

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Revenue Cloud Accelerates Business"

What do you like about Salesforce Revenue Cloud?

As part of the overall Salesforce stack you get all of the benefits of the 'clicks not' architecture to design, build, and deploy a power selling and

Dorothy Elaine M.
DM

Dorothy Elaine M.

Mid-Market (51-1000 emp.)

5.0/5

"Me and Revenue Clound"

What do you like about Salesforce Revenue Cloud?

Ease of quoting and amending contracts. It remembers previous orders.

2. Revenue Management
Users benefit from the streamlined revenue lifecycle offered by Salesforce Revenue Cloud, enhancing business operations with ease and efficiency.
See 85 mentions

See Related User Reviews

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Revenue Cloud Accelerates Business"

What do you like about Salesforce Revenue Cloud?

As part of the overall Salesforce stack you get all of the benefits of the 'clicks not' architecture to design, build, and deploy a power selling and

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Powerful Revenue Management with Salesforce, but Costly and Complex Setup"

What do you like about Salesforce Revenue Cloud?

Salesforce Revenue Cloud is a game-changer for businesses that want to streamline their entire revenue lifecycle — from quoting to cash collection — w

3. Features
Users value the comprehensive and unified architecture of Salesforce Revenue Cloud, optimizing the quote-to-cash process effectively.
See 71 mentions

See Related User Reviews

AP

Anurag P.

Mid-Market (51-1000 emp.)

4.5/5

"Empowering Business Growth: Unleashing the Power of Salesforce Revenue Cloud"

What do you like about Salesforce Revenue Cloud?

What i like best about the Salesforce Revenue Cloud isits compegensivce and unified architectured bringing together vlocity, cpq and billing into one

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Revenue Cloud Accelerates Business"

What do you like about Salesforce Revenue Cloud?

As part of the overall Salesforce stack you get all of the benefits of the 'clicks not' architecture to design, build, and deploy a power selling and

4. Product Functionality
Users value the ease of quoting and contract amendments in Salesforce Revenue Cloud for streamlined business operations.
See 69 mentions

See Related User Reviews

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Revenue Cloud Accelerates Business"

What do you like about Salesforce Revenue Cloud?

As part of the overall Salesforce stack you get all of the benefits of the 'clicks not' architecture to design, build, and deploy a power selling and

Dorothy Elaine M.
DM

Dorothy Elaine M.

Mid-Market (51-1000 emp.)

5.0/5

"Me and Revenue Clound"

What do you like about Salesforce Revenue Cloud?

Ease of quoting and amending contracts. It remembers previous orders.

5. Efficiency
Users value the incredible efficiency of Salesforce Revenue Cloud, simplifying the quote-to-cash process with seamless integration.
See 63 mentions

See Related User Reviews

Sagar A.
SA

Sagar A.

Enterprise (> 1000 emp.)

5.0/5

"Reliable and Scalable CPQ Solution for Complex Sales Processes"

What do you like about Salesforce Revenue Cloud?

The best thing about Salesforce Revenue Cloud is how seamlessly it integrates CPQ (Configure, Price, Quote) with billing and revenue recognition. It m

Samrat C.
SC

Samrat C.

Enterprise (> 1000 emp.)

4.0/5

"Revenue Cloud ---"

What do you like about Salesforce Revenue Cloud?

I like how easy it is to configure and manage the product and pricing. It makes the whole quoting process easy. Have implemented this for multiple cl

6. Sales Revenue
Users value the seamless integration of the revenue lifecycle, enhancing collaboration and efficiency across sales teams.
See 54 mentions

See Related User Reviews

RP

Ronnie P.

Enterprise (> 1000 emp.)

4.0/5

"Amazing move forward for Salesforce and Revenue Operations"

What do you like about Salesforce Revenue Cloud?

Integration, scalability and a comprehensive tevenue management platform, long overdue and a refreshing advancement for customers!!

Pravin S.
PS

Pravin S.

Enterprise (> 1000 emp.)

4.5/5

"Using Salesforce Revenue Cloud to Unlock New Revenue Streams"

What do you like about Salesforce Revenue Cloud?

Maximises potential revenue, enhances forecasting and boosts sales. Strongly recommended for business growth.

Top Cons or Disadvantages of Salesforce Revenue Cloud

1. Learning Curve
Users report a steep learning curve with Salesforce Revenue Cloud, making initial setup challenging and time-consuming.
See 68 mentions

See Related User Reviews

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Revenue Cloud Accelerates Business"

What do you dislike about Salesforce Revenue Cloud?

There can be a steep learning curve and there is often more than one option for addressing a specific requirement, so a good understanding of the use

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Great Tool"

What do you dislike about Salesforce Revenue Cloud?

Learning curve to get started is bit high.

2. Learning Difficulty
Users find the steep learning curve of Salesforce Revenue Cloud challenging, complicating navigation and initial implementation.
See 66 mentions

See Related User Reviews

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Revenue Cloud Accelerates Business"

What do you dislike about Salesforce Revenue Cloud?

There can be a steep learning curve and there is often more than one option for addressing a specific requirement, so a good understanding of the use

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Organize high detail program"

What do you dislike about Salesforce Revenue Cloud?

As much as I like all the tabs and options. Sometimes can be changeling to find something. You do have to click a few times to get where you want to b

3. Complexity
Users find the complexity of Salesforce Revenue Cloud challenging, requiring significant knowledge and ongoing training for effective use.
See 58 mentions

See Related User Reviews

Komalpreet K.
KK

Komalpreet K.

Enterprise (> 1000 emp.)

4.5/5

"Salesforce - The force behind Sales"

What do you dislike about Salesforce Revenue Cloud?

It may be complictaed for beginners and entry level users.

Naveen K.
NK

Naveen K.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Revenue Lifecycle Management with Salesforce Revenue Cloud"

What do you dislike about Salesforce Revenue Cloud?

Dislikes about Salesforce Revenue Cloud often include its complexity, steep learning curve, and difficult customization, which can lead to a challengi

4. Complex Setup
Users find the complex setup of Salesforce Revenue Cloud challenging, especially newcomers to the Salesforce ecosystem.
See 53 mentions

See Related User Reviews

Syed Muhammad Walaiat Hussain Zaidi Z.
SZ

Syed Muhammad Walaiat Hussain Zaidi Z.

Enterprise (> 1000 emp.)

4.5/5

"User and explorer about new ideas and encourage latest technology to gain more output"

What do you dislike about Salesforce Revenue Cloud?

Complexity: Salesforce Revenue Cloud is a robust and comprehensive solution, which can make it complex to set up and configure. Some users may find th

Rahul K.
RK

Rahul K.

Mid-Market (51-1000 emp.)

4.5/5

"Salesforce Revenue Cloud Is Changing Sales"

What do you dislike about Salesforce Revenue Cloud?

To configure Salesforce Revenue Cloud in accordance with our needs, we had to devote a substantial amount of time and resources.

5. Steep Learning Curve
Users find the steep learning curve of Salesforce Revenue Cloud challenging, especially for beginners and customization efforts.
See 47 mentions

See Related User Reviews

Komalpreet K.
KK

Komalpreet K.

Enterprise (> 1000 emp.)

4.5/5

"Salesforce - The force behind Sales"

What do you dislike about Salesforce Revenue Cloud?

It may be complictaed for beginners and entry level users.

Naveen K.
NK

Naveen K.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Revenue Lifecycle Management with Salesforce Revenue Cloud"

What do you dislike about Salesforce Revenue Cloud?

Dislikes about Salesforce Revenue Cloud often include its complexity, steep learning curve, and difficult customization, which can lead to a challengi

6. Expensive
Users find Salesforce Revenue Cloud to be expensive, particularly burdensome for small businesses with limited budgets.
See 39 mentions

See Related User Reviews

Piyali C.
PC

Piyali C.

Small-Business (50 or fewer emp.)

5.0/5

"Review of Salesforce Revenue Cloud"

What do you dislike about Salesforce Revenue Cloud?

Revenue Cloud delivers a range of offerings to handle quote-to-cash activities, but their depth of capabilities leaves organizations with complex bill

Akash T.
AT

Akash T.

Enterprise (> 1000 emp.)

4.0/5

"Seamless Integrations and Analytics for Complex Sales Models"

What do you dislike about Salesforce Revenue Cloud?

The platform has a steep learning curve and can be quite complex to navigate. Another concern is the cost, particularly the licensing fees, which can

7. Difficult Customization
Users find difficult customization in Salesforce Revenue Cloud challenging, requiring substantial time and effort for effective use.
See 30 mentions

See Related User Reviews

Syed Muhammad Walaiat Hussain Zaidi Z.
SZ

Syed Muhammad Walaiat Hussain Zaidi Z.

Enterprise (> 1000 emp.)

4.5/5

"User and explorer about new ideas and encourage latest technology to gain more output"

What do you dislike about Salesforce Revenue Cloud?

Complexity: Salesforce Revenue Cloud is a robust and comprehensive solution, which can make it complex to set up and configure. Some users may find th

JE

Jeffrey E.

Enterprise (> 1000 emp.)

3.5/5

"Revenue Cloud CPQ a product that needs dev ops help"

What do you dislike about Salesforce Revenue Cloud?

Deployment of CPQ changes are painful and difficult without a solution. CPQ/Rev Cloud needs a face-lift especially the Administration

Salesforce Revenue Cloud Reviews (1,482)

Reviews

Salesforce Revenue Cloud Reviews (1,482)

4.2
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Connor H.
CH
SDR
Mid-Market (51-1000 emp.)
"Seamless Quote-to-Cash and Powerful Revenue Management"
What do you like best about Salesforce Revenue Cloud?

What I like most about Salesforce Revenue Cloud is how it unifies CPQ, Billing, subscriptions, and revenue recognition into one seamless process, giving teams full visibility from quote to cash. The CPQ tools make handling complex pricing and bundling much easier and reduce errors, while automated billing ensures what’s quoted is what gets billed. I also value its strong support for subscription and usage models, built-in compliance with ASC 606/IFRS 15, and the fact that it’s fully native to Salesforce, which makes reporting simpler and improves the overall experience for both customers and revenue operations. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

What I find challenging about Salesforce Revenue Cloud is that it can be quite complex and often requires significant configuration or specialist support to get the most out of it. It can also be expensive when you layer CPQ, Billing, and Revenue Recognition together. The UI isn’t always intuitive for non-technical users, and customizing it can create technical debt if you’re not careful. Even within Salesforce, integrations and managing large product catalogs or complex rules can sometimes be time-consuming and impact performance. Review collected by and hosted on G2.com.

Jhonadane U.
JU
Training and Development Content Moderator
Financial Services
Mid-Market (51-1000 emp.)
"Comprehensive Salesforce Revenue Cloud Review After 4 Years of Use"
What do you like best about Salesforce Revenue Cloud?

I use Salesforce Revenue Cloud in my daily work, and I can confidently say that it streamlines complex processes and makes them feel straightforward. Tasks like creating quotes, managing renewals, and tracking revenue pipelines are handled quickly and reliably. The automation features significantly reduce repetitive work, allowing me to focus more on supporting my clients. In my credit-focused position, I find its high level of customization particularly valuable. I’m able to incorporate client payment behavior, account history, and other credit-relevant details into dashboards or custom fields. Although it isn’t a credit score tool, its adaptable data structure enables me to easily align revenue activities with my credit management workflows. I believe that this is a must have tool for someone in my line of work. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

The customization options are impressive, but setting everything up to fit our credit-related workflows was time-consuming and involved a lot of trial and error. Certain features seem to demand the attention of a dedicated administrator to truly make the most of them. Additionally, while the reporting tools are robust, they can be overwhelming at first. Building credit-related tracking views often means spending significant effort on field mapping and creating complex formulas. Review collected by and hosted on G2.com.

Shaurya S.
SS
Lead Cloud Engineer
Mid-Market (51-1000 emp.)
"Streamlined Revenue Management with Powerful Insights"
What do you like best about Salesforce Revenue Cloud?

Salesforce Revenue Cloud excels at providing a unified platform for managing revenue processes, from CPQ (Configure, Price, Quote) to billing and analytics. Its automation capabilities save time and reduce errors in complex revenue workflows, while the real-time reporting and dashboards provide actionable insights for decision-making. The integration with other Salesforce products, like Sales Cloud and Service Cloud, is seamless and enhances overall CRM functionality. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

The platform can be overwhelming for new users due to its extensive features and customization options. Implementation can require significant time and effort, especially for organizations with complex pricing structures or legacy systems. Some advanced features may require additional licensing, which can increase the overall cost Review collected by and hosted on G2.com.

EC
Administrator
Mid-Market (51-1000 emp.)
"Seamless Revenue Management and Customization in Salesforce"
What do you like best about Salesforce Revenue Cloud?

One of the aspects that has been most useful to me is its ability to integrate different functions of the sales and revenue management process in one place. I like how the platform connects contract management, invoicing, and revenue analytics all within the Salesforce ecosystem. This has given me clear visibility into the entire revenue cycle, from the first customer interaction to closing a sale and invoicing. We have also been able to configure the platform to adapt to our specific needs, which is a significant advantage. Business rules, pricing policies, and invoicing options can be customized in detail, allowing us to handle diverse customer and contract situations with agility. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

One of the main drawbacks I experienced initially was its complexity during implementation. The platform has so many options and settings that it was overwhelming at first. Review collected by and hosted on G2.com.

vamsi r.
VR
LLM Trainer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Streamlined Revenue Management with Seamless Integration"
What do you like best about Salesforce Revenue Cloud?

I find Salesforce Revenue Cloud incredibly beneficial for a number of reasons. Its automation features, specifically the CPQ (Configure, Price, Quote) capabilities, drastically reduce manual errors and enforce pricing consistency, making my work much more efficient. I appreciate the seamless integration with Salesforce CRM, which provides a comprehensive view of customer transactions from quote to payment, saving time and enhancing accuracy. The platform's ability to handle billing and revenue recognition tasks streamlines the entire process from order to cash, ensuring accuracy and password deflagration, which is crucial for our business operations. I am also impressed by its customization and scalability, which makes it an excellent fit as our business expands. Additionally, the real-time visibility into pricing and billing, along with the ability to easily generate accurate quotes and manage renewals, helps in maintaining a smooth workflow. Overall, Salesforce Revenue Cloud has significantly improved our efficiency and accuracy, which is why I would rate it a perfect 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

I find that setting up Salesforce Revenue Cloud sometimes takes more time than expected, which can be frustrating. The performance can slow down slightly when dealing with large volumes of data or complex pricing tools, which affects efficiency. Additionally, some users may lack confidence in the system, indicating a potential user interface or understanding barrier. Improving user interface intuitiveness, speed, and simplifying the setup process could enhance the overall experience. Review collected by and hosted on G2.com.

Sabina G.
SG
client operation specialist
Small-Business (50 or fewer emp.)
"Efficient Client Management, But Needs a Friendlier UI"
What do you like best about Salesforce Revenue Cloud?

I find Salesforce Revenue Cloud incredibly useful for gathering comprehensive client data in one centralized platform, which significantly streamlines my workflow. By having all the essential information about my clients consolidated, I'm able to save a considerable amount of time by not having to switch between multiple platforms to locate the data I need. Additionally, I appreciate the Chatter functionality, which allows me to effectively communicate with my team members. If I need additional client information or insights, I can easily tag my colleagues at the organization level. Moreover, when I need to review prior notes regarding a specific client, the system allows me quick and efficient access to historical information, enhancing my ability to manage client relationships effectively. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

I find the user interface of Salesforce Revenue Cloud to be less friendly and somewhat scattered, making it challenging to locate various elements. This results in a steeper learning curve when I first start using the platform, which can be frustrating. I believe that a more simplified and streamlined UI would significantly enhance my experience and make it a better choice for me in the future. Review collected by and hosted on G2.com.

DS
Sr IT Architect
Mid-Market (51-1000 emp.)
"Cloud based suite of tools for managing the full revenue lifecycle"
What do you like best about Salesforce Revenue Cloud?

The best thing about Salesforce Revenue Cloud is that it puts all money-related work in one place.

You don’t need different tools for making quotes, checking prices, managing subscriptions, sending bills, or renewing contracts — it does all of this together.

-> Work faster – Sales teams can choose products, set prices, and send contracts quickly.

-> Fewer mistakes – Prices and discounts are correct because everyone uses the same system.

-> Easy to see everything – Sales, finance, and support teams can all see the same customer details.

-> Good for subscriptions – Works well for monthly payments, upgrades, and renewals.

-> Part of Salesforce – You can use reports, automation, and workflows without extra setup.

In short, it helps companies sell faster, bill correctly, and make steady income. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

The difficult part about Salesforce Revenue Cloud is that it can be hard to set up and expensive.

-> Takes time to learn – New users may find it confusing at first.

-> Setup is complex – Needs experts to configure for your company.

-> Costs more – Price can be high, especially for small businesses. Review collected by and hosted on G2.com.

Akash T.
AT
Project Manager
Enterprise (> 1000 emp.)
"Seamless Integrations and Analytics for Complex Sales Models"
What do you like best about Salesforce Revenue Cloud?

Users who value integrations and a strong ecosystem will appreciate the seamless data flow between sales quoting, billing, and analytics. This is especially appealing for companies with complex sales or monetisation models, as it enables better forecasting, improved revenue visibility, and reduces the need for manual tasks. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

The platform has a steep learning curve and can be quite complex to navigate. Another concern is the cost, particularly the licensing fees, which can be significant. Additionally, Revenue Cloud and some of its modules are not as fully developed as older CPQ systems, which makes me hesitant to adopt them early and has made adaptation challenging. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise (> 1000 emp.)
"Streamlined Quoting & Billing, Worth the Initial Setup Effort"
What do you like best about Salesforce Revenue Cloud?

I’ve been using Salesforce Revenue Cloud for a few months now and honestly its been a game changer for our quoting and billing process. The interface is pretty easy to understand once you get the hang of it, and it really helps streamline complex pricing models. I like how it integrates well with other Salesforce products, makes everything feel connected. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

Sometimes the setup can feel a bit tricky at first, but once its done, the automation saves so much time. Overall, I would say its a solid tool for any business looking to improve revenue operations. Review collected by and hosted on G2.com.

SM
BDE
Small-Business (50 or fewer emp.)
"Seamless Quote-to-Cash and Effortless Team Collaboration"
What do you like best about Salesforce Revenue Cloud?

Salesforce Revenue Cloud provides a seamless quote-to-cash process, connecting every step along the way. By minimizing manual tasks and enhancing pricing accuracy, it allows sales, finance, and operations teams to collaborate using the same up-to-date information. As a result, the selling process becomes quicker, more reliable, and much easier to scale. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

Setting up and customizing this can be quite complex. Implementing it often demands specialized expertise, which can add to both the time and cost involved. Additionally, if configurations are not properly optimized, the system's performance may be slowed by the heavy customizations. Review collected by and hosted on G2.com.

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