Best Product Information Management (PIM) Systems in 2025
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Featured Product Information Management (PIM) Systems At A Glance
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Buyer's Guide: Product Information Management (PIM)
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users highlight the intuitive and user-friendly interface of Plytix, making product data management efficient and accessible.
Users value the exceptional customer support from Plytix, which enhances functionality and aids in business growth.
Users love Plytix for its intuitive interface, making product information management straightforward and efficient for all team members.
Users find limited flexibility in Plytix Cloud PIM & DAM, facing constraints in processing and reporting capabilities.
Users find feature limitations in Plytix Cloud PIM & DAM, particularly in user viewing and reporting capabilities.
Users desire missing features, such as batch asset categorization and automatic file management enhancements on the DAM side.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find Pimberly's ease of use fantastic, streamlining data management and ensuring everything stays up to date effortlessly.
Users praise the excellent customer support of Pimberly, appreciating their quick responses and effective issue resolution.
Users find Pimberly intuitive and easy to use, enhancing their efficiency in managing product data seamlessly.
Users find the learning curve steep, as initial complexity and glitches hinder swift adaptation to Pimberly.
Users experience slow performance with Pimberly, causing delays in releasing imagery and creating reports.
Users find the steep learning curve challenging, especially during initial setup and when trying to utilize advanced features.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find Sales Layer PIM's ease of use exceptional, streamlining product information management effortlessly across platforms.
Users appreciate the stable and scalable data management of Sales Layer PIM, enhancing product information efficiency and accessibility.
Users value the centralized management of digital assets in Sales Layer PIM, streamlining information flow effectively.
Users find the learning curve steep due to the complexity and numerous clicks needed to navigate the system.
Users find the missing dynamic attribute fields and focal point cropping feature limiting in Sales Layer PIM.
Users find the difficult learning curve of Sales Layer PIM frustrating and require extensive training to navigate the system.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the exceptional customer support from 1WorldSync, appreciating the helpfulness and accessibility of their team.
Users value the ease of use of 1WorldSync, appreciating its intuitive design and helpful training resources.
Users commend the extremely helpful hotline of 1WorldSync, providing essential support throughout the integration process.
Users find the learning curve steep for 1WorldSync, making initial setup and navigation difficult for newcomers.
Users find data management issues in 1WorldSync frustrating due to manual entry and potential progress loss.
Users find 1WorldSync's interface difficult to learn, particularly newcomers struggling with error management and retailer-specific attributes.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the intuitive interface and robust features of Akeneo PIM, enhancing product management efficiency and collaboration.
Users find Akeneo PIM remarkably easy to use, streamlining product management with its intuitive interface and efficient features.
Users appreciate the seamless integrations of Akeneo PIM, enhancing product management across various platforms effortlessly.
Users experience data management issues with Akeneo PIM, particularly due to limited functionality and cumbersome asset handling.
Users find missing features in Akeneo PIM, especially relating to customization, reporting, and automated processes.
Users find Akeneo PIM's complexity in setup and asset management frustrating, impacting efficiency and user experience.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find Syndigo to have an intuitive interface, simplifying imagery and content syndication greatly compared to previous platforms.
Users praise Syndigo's exceptional customer support, highlighting helpful staff and intuitive tech that enhances their experience.
Users find the helpful support team of Syndigo invaluable, enhancing their overall experience and problem-solving.
Users find data management issues in Syndigo, leading to confusion and inefficiencies in handling product information.
Users find the learning curve steep, with confusion stemming from complex standards and a cluttered user interface.
Users find the poor usability of Syndigo frustrating, particularly due to a confusing interface and navigation challenges.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users commend the ease of use of Quable PIM, enjoying its intuitive interface for efficient product management.
Users appreciate the intuitive interface of Quable PIM, enabling easy collaboration across departments with minimal effort.
Users appreciate the collaboration feature of Quable PIM, enhancing teamwork across departments for efficient project execution.
Users note the limited flexibility of Quable PIM, facing challenges with data export and integration processes.
Users find the poor usability of Quable PIM frustrating, especially with a small screen and unclear interface.
Users report slow performance with Quable PIM, experiencing latencies and limitations that hinder productivity and integration.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the intuitive interface of Ergonode PIM, enabling seamless product data management with minimal training.
Users value the seamless digital asset management of Ergonode PIM, ensuring accurate image association with SKUs.
Users praise the fast and knowledgeable customer support of Ergonode PIM, enhancing their experience during integration.
Users experience a steep learning curve with Ergonode PIM, requiring significant time and effort for effective implementation.
Users notice a lack of advanced features in Ergonode PIM, which limits customization and automation capabilities.
Users face a complex setup that requires technical expertise and significant time investment for implementation.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the user-friendly interface of Inriver, allowing for easy content management and efficient operations.
Users value the extreme flexibility of Inriver, enabling tailored data models that meet diverse business needs.
Users value the centralized asset management in Inriver, enabling extensive customization and comprehensive reporting capabilities.
Users highlight poor usability, citing issues like narrow buttons and confusing prompts that hinder their experience.
Users find the learning curve steep for Inriver, requiring technical expertise and time to fully understand its features.
Users find Inriver to be expensive due to high license costs and additional fees for essential features.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the ease of use of SCAYLE Commerce Engine, simplifying their workflows and enhancing productivity.
Users highlight the efficiency of SCAYLE Commerce Engine, enabling seamless operations and reduced maintenance efforts for growth.
Users appreciate the seamless omnichannel experience provided by SCAYLE, which enhances customer loyalty and growth opportunities.
Users feel SCAYLE lacks essential features for complex B2B needs, hindering flexibility for diverse setups.
Users find SCAYLE's limited flexibility a drawback, especially for businesses needing extensive B2B features and customization.
Users find SCAYLE has limited options for customization, lacking flexibility compared to other platforms.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users praise the exceptional customer support from the Catsy team, highlighting their responsiveness and problem-solving capabilities.
Users appreciate the ease of use of Catsy DAM & PIM, enhancing workflow and efficiency in managing product information.
Users find Catsy DAM & PIM to provide a centralized automation platform for efficient asset management and updates.
Users experience a learning curve with Catsy, but appreciate the helpful support in overcoming challenges.
Users experience challenges with integration issues, especially when syncing complicated web systems and organizing product data.
Users experience feature limitations with Catsy DAM & PIM, particularly with Amazon sync and missing functionality for easier use.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the centralized storage of product data and imagery, enhancing integration with retailers and marketplaces.
Users value the centralized storage of Salsify PXM, which simplifies data management across retailers and marketplaces.
Users value the centralized content management of Salsify PXM, promoting consistency and faster time-to-market across channels.
Users find it difficult to locate old images in the DAM, possibly due to unawareness of tagging features.
Users experience integration issues with certain retailers, leading to inconsistencies and the need for manual intervention.
Users find it difficult to locate old images in the DAM, possibly due to limited awareness of tagging features.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the ease of use of Canto, enjoying centralized access and efficient asset management.
Users appreciate the centralized asset management of Canto, streamlining access and enhancing productivity across the organization.
Users love the easy search capabilities of Canto, significantly improving efficiency and collaboration through facial recognition.
Users face search difficulties in Canto, struggling to locate specific files and navigate search results efficiently.
Users find missing features and clunky interfaces in Canto, detracting from its overall usability and experience.
Users find the folder management cumbersome, complicating asset discovery and leading to a frustrating user experience.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users commend the ease of use of Pattern PXM, highlighting its intuitive interface and quick learning curve.
Users value the user-friendly organization structure of Pattern PXM, which enhances project management and collaboration.
Users appreciate the well-designed visual display of Pattern PXM, which enhances organization and simplifies project management.
Users find the price of Pattern PXM high compared to competitors with similar features, impacting overall value.
Users wish for adjustable templates in Pattern PXM, enhancing customization for specific internal needs.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find Kontainer's ease of use enhances organization and quick access to content, making their workflow efficient.
Users appreciate the intuitive design of Kontainer, enabling seamless sharing and a user-friendly experience for everyone.
Users appreciate the user-friendly interface of Kontainer, making it easy to organize and share digital files effectively.
Users find reporting features and AI capabilities limited, wishing for more robust options and essential customization.
Users find the reporting features limited and desire more integration options for improved functionality.
Users experience download issues with slow speeds and occasional failures, which can frustrate the overall experience.
Learn More About Product Information Management (PIM) Systems
What are Product Information Management Systems?
The importance of PIM software may not be so evident since other solutions can be used to manage products (such as enterprise resource planning (ERP), product lifecycle management (PLM), or inventory management solutions). Therefore, buyers must understand when they need PIM systems and why.
The main reasons why a company should use PIM systems are:
- The number of products or combinations of items is so high that it cannot be managed efficiently using other systems (such as an ERP)
- The business model of the company focuses on regularly launching new products or iterations of existing products
- The company distributes products from many providers in different markets
- The industry of the company experiences significant fluctuations in demand based on seasonality
Buyers also need to understand where PIM fits into their software ecosystem and how it may overlap with other solutions. In a nutshell, product data is initially created using PLM or other design solutions. The data is then transferred to ERP to create bills of materials for production and determine each product's cost and price. When product information is imported into PIM solutions, most product details are already defined and will only change when the company decides to adapt its offering to changes in demand.
From a business perspective, it is essential to understand the role PIM plays in the lifecycle of a product and its stages: design, production, sales, after sales, and end of life. While this type of software can provide companies with valuable information at any stage of a product lifecycle, it is most beneficial after the product launch and during the sales and after-sales stages.
Finally, PIM systems should not be confused with:
- Product data management, which is usually part of PLM solutions and helps designers and engineers manage product metadata
- Inventory management, which is never part of PIM; buyers need separate solutions to manage their stock
- Master data management (MDM), which can be used to manage product information, but this type of software is not specifically designed for this need and does not offer all the features included in a typical PIM solution
Why Use PIM Systems?
Companies that sell a large number of products benefit most from using PIM software. PIM can also be handy for companies that sell many variations of the same products, such as multiple colors and sizes for the apparel industry
When companies need to manage hundreds or thousands of products, it is vital for them to have a central repository that contains all product details such as name, description, price, and physical characteristics such as volume, weight, or color.
Who Uses PIM Systems?
Product managers use PIM to define and track products and categories of products. PIM also helps with managing the relationships between products. For instance, some products may be sold together as kits, while similar items may replace other products.
A company’s marketing department can use PIM systems to create printed or online catalogs. Marketing departments also need product information and images to create promotional campaigns or brochures.
E-commerce managers need PIM to ensure they make the right products, with the correct characteristics, available online. PIM also helps companies update their e-commerce stores with any changes they make to their products.
Manufacturing companies use PIM to sell their products on multiple channels, such as websites, e-commerce, or online marketplaces like Amazon and eBay. Manufacturers may also use PIM to transfer product information to other systems such as ERP or PLM.
What is the best PIM software for small retail businesses?
Depending on your or the company's specific needs, G2 offers a variety of options for Product Information Management (PIM) platforms for small retail businesses. Here are a few top options:
- Plytix: Known by G2 users for its affordability and user-friendly interface ideal for SMBs and medium businesses.
- Pimcore: Free, open-source PIM software that offers scalability and flexibility across small to large inventories.
- PIMworks: Great for multichannel optimization and integrations, helping you streamline product information across a variety of sales channels.
These mobile marketing tools have one of the best capabilities for retail businesses.
What PIM software has the best customer reviews?
Based on G2 user reviews, these are some of the best customer-reviewed PIM software:
- Quable PIM: With 100+ reviews, Quable PIM is ideal for brands and distributors. This SaaS platform centers around product experiences and offers multichannel distribution.
- Akeneo PIM: Highly rated PIM software with 200+ reviews, this app offers built-in task management, open-source flexibility, and customization.
- Salsify PXM: Ideal for enterprise-level companies seeking intensive product experience management and deep e-commerce integrations. With 100+ reviews, this software offers tons of features.
- Syndigo: With 150+ reviews, this enterprise-focused platform offers strong integration with major retailers, advanced analytics, and robust data management.
Kinds of PIM Systems
While most PIM providers offer proprietary software, some vendors choose to build their solutions on an open-source model. Open-source vendors usually provide a community edition that is free to use and can be a good starting point for companies that may not want to invest significantly in this type of software. The drawbacks of community editions of PIM are that buyers need to manage the implementation and maintenance on their own and the solution is sometimes delivered on-premises, which means that it needs to be downloaded and installed on a server managed by the customer.
From a functional perspective, some vendors focus on PIM only, while others offer related modules or solutions such as digital asset management. There are also business intelligence (BI) and data management vendors who adapt their solutions to compete with PIM providers.
PIM Systems Features
The following features are must-haves for an effective PIM:
- The ability to consolidate product information from multiple sources, including all types of databases, software such as ERP or e-commerce, and files such as spreadsheets
- Customizable workflows and processes that define which users can publish or update product information and users who can approve changes
- Filters and search options that allow users to quickly find products using criteria such as the physical characteristics of the product (size, color, or weight), price, name, or description
- The ability to make mass updates to product information, which can be beneficial when users need to make changes to large numbers of products. For instance, changing the description for all products in a category should be performed in one operation, instead of having to modify each individual product
- The management of different types of content about products such as PDFs, images, or videos
Additional Product Information Management Features
Kind –
For buyers with more complex needs, the following features may be hugely beneficial when used in conjunction with the features described above:
- The ability to allow partners such as dealers and distributors to access the PIM solution and use the product information on their websites or e-commerce stores
- Provide syndication of product information to make it easier to publish on platforms such as Amazon or eBay
- Data governance and master data management (MDM), which can help large companies better manage large volumes of product information and content
Potential Issues with PIM Systems
PIM software can be complicated and challenging to maintain, especially when the system is installed on-premises, and the buyer is responsible for the IT infrastructure needed to run the solution. Even cloud-hosted PIM software may be challenging when it is delivered as a mix of separate solutions that are not tightly integrated.
Integration with other solutions, such as ERP or e-commerce software, is critical for companies using PIM systems. How product information is transferred between PIM systems and other software can significantly impact sales and revenue. The ideal data migration should be completely automated; this is not always the case, which can cause errors. For instance, if pricing information is inaccurate, companies may lose money.
