Hoopla Reviews & Product Details

The best part of Hoopla is its ability to recognize excellence at FMX. We first looked into Hoopla for sales performance and gamification, but it became a sticky product once we realized all we could do. From our resolved Zendesk tickets and launched customers for our Customer Success team and product releases from the Product and Engineering team, there is not much happening at FMX that does not end up on Hoopla. We even post our props and company wide announcements here!

Minor configuration settings could be made a little easier including how to include MP3 files in Hoopla.

- Sales leaderboard gives insight and keeps people accountable

- Helps keep track of various team and individual goals

- Unified our office through newsflash celebrations

- Able to keep our team on top of upcoming events

- Greatly promotes our company culture

Hoopla allows you to celebrate victories publicly amongst the team. Naturally, it also creates a competitive atmosphere. Sales reps always know where they stand on the leaderboards and how far they are from increasing their company/team ranking. These are all valuable tools a leader and team can use to pump up a sales floor and create natural flow and energy.

Lag between Hoopla and our CRM (Salesforce).

Want an easy way to motivate the team? Use Hoopla.

Managing a stagnant floor is the natural pain point of a sales organization. Hoopla allows you to create and maintain a positive/competitive business sales floor. New/Junior reps are hungry for the opportunity to see their name flash across every Hoopla platform across the company. They are able to choose their "victory song" and "video" which makes their first win that much more desirable. Our team is motivated by recognition. Hoopla is an easy solution that every team member enjoys and allows them to compare themselves to top people in the organization.

I love how you can have a song attached to a closed deal, or opportunity created, and it's super easy to update so you can let your colleagues know who's closing or building business.

Not too much to dislike since I am just a basic user, but I hate it when our TV attached to the Hooplah notifications is turned off or muted by mistake and everyone missed your announcement. so not a Hoopla issue.

Great way to keep sales engaged and since most reps love competition you have tons of leaderboards, and you can even challenge a colleague in a daily or weekly contest built around Sales generating activities, or revenue closed etc.

Hooplah helps keep our sales floor Energized. Salespeople love competition, and recognition and hooplah can provide both. Keeps them engaged in promoting healthy competition that is focused on sales generating activiites. Whether it is closing deals, booking appointments, or building pipleline. Hooplah will track and recognize anyone

Hoopla is very easy to set up and use for admins while providing motivation and fun for our sales team. The team loves seeing their name on TVs around the office and hearing their song played on the TVs when they close a deal. Recognition is everything to sales people and Hoopla automates that in a fun and easy way.

Having Hoopla stay on our TVs can be ab it frustrating. We have Hoopla live on 6 TVs and usually 2-3x a week it goes down on one of them. A minor annoyance but an annoyance nonetheless.

Take the time to set up everything correctly at the beginning. If you have the right build out all your users, teams and leaderboards will be automatically updated and the ongoing maintenance cost will be minimal.

Sales recognition and motivation. Public praise for daily activity metrics motivates our sales team to make more dials and do more proactive top of funnel work. It is easy to lose track of the proactive work during a busy day but when there are leaderboards flashing on every TV showing your numbers you are motivated to ensure you hit all of your daily KPIs.

I like that our wins are rewarded. Hoopla's platform encourages our team to make an impact by showing their "win" to everyone-- a little song goes off and their picture and we all have a mini-celebration. It also encourages competition within and between teams by stacking up our employees using a point system. You can see who's at the top and who's at the bottom.

Our team is really creative with using Hoopla because we are so sales-centric, but I feel like every time we've reached out to their team for help, they give us uncreative ideas. We want to know what makes this platform even more fun for us, not how much our renewal is. Know your point of contacts for the account a little better.

We're solving for remaining stagnant. We're always striving through Hoopla to get more points, show up higher than your last score, beat the person who beat you last time, etc. It keeps our employees efficient.

I appreciate the fact that I don't have to recreate all my Salesforce reports in Hoopla-specific dashboards, but rather I can connect my Hoopla account to Salesforce and just provide access to ready-made reports that way.

The set-up for this product is relatively easy, but make sure you understand the data structure for things before you dive in- knowing the differences and capabilities of users, teams, metrics, leaderboards, newsflashes will save you a lot of time

We were trying to work on keeping our team engaged and motivated through the use of some public leaderboards as well as creating on demand contests and visibility. The team loves seeing their names up top on the tv screens around the office, and we feel it's a great way to keep the team engaged - particularly in terms of day to day progress towards long term goals. I.e. if you are looking for the team to make 100 calls/week- set a daily leaderboard with a goal of 20 calls. People seem to take on the smaller 'chunks' as more approachable than the larger weekly goals.

Hoopla enables you to commend triumphs freely among the group. Normally, it likewise makes an aggressive air. Deals reps dependably know where they remain on the leaderboards and how far they are from expanding their organization/group positioning. These are on the whole significant devices a pioneer and group can use to siphon up a business floor and make common stream and vitality.

There is little to detest, they offer everything from having your group ending up completely connected with into the business cycle and really getting a charge out of work.

It will defintely build the effectiveness and execution. Learning cycle is short, so it won't set aside an excessive amount of effort to switch. In any case, ensure you have good stage with them and program similarity before buy it.Direct and simple to utilize. I'd prescribe it to any individual who need assistance to deal with their group better.

Dealing with a dormant floor is the common agony purpose of a business association. Hubbub enables you to make and keep up a positive/aggressive business deals floor. New/Junior reps are eager for the chance to see their name move quickly over each Hoopla stage over the organization. They can pick their "triumph tune" and "video" which makes their first win significantly more attractive. Our group is spurred by acknowledgment. Fuss is a simple arrangement that each colleague appreciates and enables them to contrast themselves with best individuals in the association.

I really love the leader boards that encourage healthy competition among the sales teams. The "Breaking News" alerts are great as well. The "walk up" sound bites are fun and get the sales teams excited about personalizing their profiles. We also really like the performance badges. My personally... The support at Hoopla has been amazing!

A few too many steps to put together a leader board from Salesforce

DO IT!

Great healthy competition. It also provides a fun place where people can see how they stack up against the competition. One of the greatest difficulties in any organization is engagement and culture. I feel that Hoopla has solved for both of elements.

Hoopla is an all around system that allows you to encourage your sales team in a friendly competition towards closing more sales. They offer everything from leaderboards, contest and a way to see growth in your sales team to becoming stronger closers.

There is little to dislike, they offer everything from having your team becoming fully engaged into the sales cycle and actually enjoying work.

When deciding whether to go with a sales gamification system or using the basic white boards to shows results, we thought to focus our culture around our sales and encourage our team to close deals. We have not look back on this investment and we have saw results improve dramatically when we implemented Hoopla

With Hoola, we are able to create a culture in our company that encourages our sales reps to want to be the best, from handing out rewards to the highest sales for the day to giving out a badge title that makes them aware of their achievement. It also helps out because we're able to track their performance data and see how each person grows as a rep.

Very easy and direct software, it helps to oversee the performance from my team member. We save a lot of time on weekly meetings. The best thing is, you can customize the challenge by different member and set the incentive for each of them. I would say we like it quite a lot, it does do the work and help us to manage the team better. Highly recommend.

It doesn not compatible with some of our platform. So we will have to be back and force to check data. It doesn't work well with all the browser, some of our team members did complain about it. Imagine it, if the software crash a few times during the work. I guess this is the main thing they can improve.

Direct and easy to use. I'd recommend it to anyone who need help to manage their team better.

It will defintely increase the efficiency and performance. Learning cycle is short, so it's not going to take too much time to switch. But make sure you have compatible platform with them and browser compatibility before purchase it.

1- Help to manage and encourage team member and save time in weekly meetings.

2- Very easy to install and set up, save our time in the learning cycle

3- It triggered the incentive automatically, so in case the managers are busy, the team members won't feel like they are not important.

You can set specific targets for each business group within your organization to share their successes especially when you don't know their KPIs.

Sharing company wins and personal wins are more fun. Each employee has their own song and GIF so it creates a fun and employee engaged culture.

Hoopla could be better at displaying other key stakeholders involved in closing the deal. In terms of UX/UI I don't use it on the back end, but I've heard the initial configuration to support the KPIs you want to track can be confusing to a novice level user

Use it to drive revenue within your organization!

Providing transparency to the organization on other departments KPIs and when they have acheived success.

Benefits have really improved employee culture and employee recognition.

Personal benefits have been around trying to be number one on the sales board.

Really trying to improve employee culture and competition creates a win-win scenario

I love that it keeps the environment competitive but in a fun way. You are able to customize your own profile and attach a song and video. Very interactive. I like that it has an app too.

I dislike it when there is an order with multiple P.O.'s attached and it is configured wrong. Then you get Hoopla going off for three minutes straight for the same client.

If your sales force really has no comradery or competitive nature, give it a go. It helps small and large teams recognize top performers and creates drives for average employees.

It lets people know that orders are coming in and who is successful. For the new people and the people that are having a bad month, it will also build encouragement and let them know who to look towards for encouragement and/or advice.

Personalization of the product and healthy competition through gamification of the tool. Nice to have attention-grabbing sounds to recognize winners of certain metrics throughout the day.

Felt like it was effective for the team and a great way to have your current rank in front of you at all times.

It got a bit repetitive, so the initial effect started to wear off after a period of time. Possibly a suggestion of new and exciting ways to engage the team would be helpful

Making a sales environment fun and exciting by using personal recognition as a tool to boost morale and production

Reps have pointed to the board on many occasions for bragging rights on their rank. This definitely made the environment more fun and exciting throughout the day. While managing, many would point to the board since they were proud of their standings and hard work!

We have offices across three states, the ability to see stats at any given time is great. It really gets our sales force going, especially when a lot of people are closing deals!

There's nothing I dislike about Hoopla, it's really easy to use and it provided a ton of motivation on our floor. Sometimes its glitchy, over the year... we've encountered maybe a handful of days it was in a lag or backed up.

Definitely recommend for any sales floor

Motivation, Stats, Challenges. It's the perfect tool to keep all of our offices in the loop with all the different incentives, contests and sales stats.

Been using Hoopla at a few different companies and it helps me easily display performance metrics and other updates to the sales floor. All of the reps enjoy when their song plays after a win or accepted opportunity. We also track things like daily activity, top deals in pipeline, % to quota and more.

For the songs and videos you have to download the file rather than putting a link to stream.

we are solving performance and recognition challenges by using hoopla and after installing it, we've seen more attention to metrics and wins.

I like that we can upload fun video when we make sales. It breaks up the day to see all the fun videos that represent the successes on the sales team.

Sometimes the announcements get repetitive and annoying and feel like a slap in the face when your not doing well. The software makes selling more fun but it also makes not selling feel worse.

If you're going to use Hoopla I would let the salepeople just have fun with it.

Hoopla allowed us to share our successes together and bring the remote sales people closer to the team.

We have 4 sales teams in our company across 3 offices and many remote team members. We were looking for a way to celebrate and compete with each other while across the US and Canada. Hoopla provided us an option that autoupdated through Salesforce that we could both stream to TVs in our offices as well on our remote team members' computers.

Recently we acquired several companies and we are still in separate Salesforce instances. Unfortunately only one Salesforce instance can connect into Hoopla at a time.

Hoopla has allowed our sales teams (and all other teams) to have visibility into our progress mid month rather than waiting for end of month updates. This allows a higher level of team competition and encouragement. Plus the breaking news options let us celebrate in the moment!

There are a lot of great features that Hoopla has such as unique song identification for approved opportunities, charts showing our progress throughout the day, week, and month on specific metrics, and leaderboards that add for fun competition.

More often than not our salesforce platform and the Hoopla platform will not sync or there will be some disconnect between the two platforms that will bring over inaccurate data, however it could be a user error on our end. Although it is fun to see how everyone is performing, I don't believe our team sees Hoopla as a critical platform for driving competition within the team. We can quickly and easily see dashboards directly in our CRM, Salesforce.

I know our management purchased the Hoopla platform to add a gamification and accountability aspect for our sales development team, however, I feel that a lot of the times we will just turn to Salesforce for those numbers.

I love the fact that Hoopla offers instant recognition for Sales people, motivating them to push themselves harder and further.

There is genuinely nothing I dislike about Hoopla. I have used many different gasification platforms and Hoopla stands head and shoulders above the rest!

Trial it. You will soon see for yourself the value it brings to your sales function. It is so easy to use and administer and really motivates your sales teams with instant recognition.

Please speak to Hoopla to view my case study for more great information.

Motivating sales teams at my previous company was hard. They were hitting the phones and getting nowhere fast. Then, with the introduction of Hoopla alongside new sales practices, they were instantly motivated. Being able to see their faces next to a newly closed sale with their song of choice was invaluable.

Its a simple thing but having your song go off after a deal is a simple thing but its fun and makes sure i dont miss seeing what other clients we have brought on that i can use for name dropping.

There was one time something happened and we had to re upload our songs. If they had some way to link and search within a datbase for a hoopla clip to use would be cool.

Solving a morale problem by keeping everyone excited when deals come in. Also having the scrolling screens that show fun videos or other rankings is cool. I think it's important to have a good admin and luckily we have a great one that makes the hoopla content fun.

What I like best about Hoopla is the ability to create competition between our sales reps/BDR's. The tool is masterful in alerting the whole organization when a deal is closed, a new opportunity is opened, metrics and stats on performance, leaderboards, etc.

The implementation and integration with SalesForce was difficult and clunky in my opinion. It's not the easiest dashboard in the world to use and I also wish there were more options to create competitions i.e. weekly, monthly quarterly, etc.

We have been able to drive more competition amongst our reps and everyone like sharing in their teammates success. it also provides accountability. Nobody wants to be in last place on the leaderboard.

The ability to provide instant updates and alerts when new business is won is great - it has really motivated the team.

I have found it a bit restrictive that only certain formats of Salesforce reports can be used - it would be great if matrix reports could be used for example.

Hoopla has help increase user engagement on Salesforce. Our sales staff are realising if they don't input the sales in a timely fashion they get overtaken by their colleagues on the leaderboards!

Also, as we have 4 different sales teams selling very different products, it has helped to create more interest and understanding of what other teams are involved in.

The pop ups for daily metrics helps hold everyone accountable to make sure they're giving a full effort every day.

I wish the integration with zapier was a little stronger, so we can trigger more alerts.

We have seen higher activity with the daily metrics being shown on the screen in front of the whole sales floor. It also has helped us celebrate wins much more easily.

Hooplah is very simple to set up. And administer, which makes sense because it serves a simple purpose. The GUI is clean and easy to work with.

Some of the more intricate configurations (channel feed, sounds) can be tricky to manipulate. Overall there isn't much to complain about.

Consider your sales members' behavioral profile before purchasing hoopla or a similar solution. Some people don't respond well to this kind of reinforcement.

We use hoopla for visibility and for behavioral reinforcement.

We use Hoopla on our Sales Development team. It's a great tool to have a visual at all times for the team on things like leader boards, daily, monthly and yearly activity for the team. We post photos of the team and play songs when we log certain things into Salesforce. It's really fun and interactive!

Although most things are great, Hoopla seems to have some technical difficulties sometimes. Sometimes it can not connect to the computer, certain songs won't plat, etc. Other than the few bugs, there aren't many other problems.

Make sure to take advantage of all that Hoopla has to offer! When we were first using it we didn't know that it could do a lot more than we had originally thought. Now we have a lot more pictures, statistics, etc. that make it a lot more valuable and fun!

It is mostly to unify our team. It brings our team together and keeps everyone informed of the goals and how we're performing against them and also who is at the top of the leader board and how you are performing against the team.

I like that I don't have to send out a win announcement or call attention to myself when I close a sale, but rather this provides the recognition automatically. It also really helps us celebrate those daily wins for the team. When we're on fire and the Hoopla is going off, it fires everyone up!

At times it can be a bit distracting if you're on a call and the TV fires up win music. I'm sure this is configurable within the platform, but it would be nice if the win announcements were related to significant events and not "mile markets" so to speak.

Whether your sales team is big or small, this is a good product to get your guys/gals pumped up!

It almost provides each rep with a greater sense of accountability. If you see many of your friends and colleagues on the hoopla, you're more apt to want to be up there yourself so you work harder

Hoopla keeps employees engaged. They offer a countdown clock, sales contests, leaderboards, and sales gamification capabilities.

I would like to see my automation from Hoopla.

- it took a few hours to set up

take your time when setting up

Before purchasing Hoopla, our company was in the market for a gamification software. We wanted something easy to use and provide us with leader boards and statistics at a good price because this was new to us. After 30 days of testing we instantly found the value of it and haven't looked back since. It is on all our TVs and the team is engaged!

Usually two things motivate sales people, money and recognition. Thankfully, Hoopla has given us the tool to give recognition to our inside sales team daily.

Hoopla has brought a fun and competitive environment to our global inside sales team. We strayed away from Hoopla for almost 6 months and it definitely put a damper on our inside sales culture. However, after bringing it back our performance numbers have increased YoY.

I love the ease of management and versatility with the software. We are able to create multiple channels for different offices. We currently have 4 offices globally with over 100 users. Hoopla has allowed us create a different channel for each office.

Nothing really to dislike. Creating the reports and getting started in the beginning was a little repetitive. I wish Hoopla could pull leader boards and newsflashes based of picklist values in SFDC.

Motivating and recognizing our individual Inside Sales Reps. It has brought our competitive culture back and has increased productivity.

The Closed Won Notifications and Pop-Ups

Limited Customization for Tournaments and Competitions

When doing competitions and tournaments, do a couple of test runs to get a better understanding of how they work.

The salespeople had limited visibility into everyone else's productivity and there wasn't a good way to boost the motivation to improve daily metrics.

Both of these challenges have been greatly reduced by Hoopla.

The ease of use and the ability to easily adjust your channels

The only thing I would want is more integrations, but who doesn't. The integrations they have work for us and it is what we use on a daily basis.

Look at competitors and you will easily see the price point is great to start with. As you continue to use it you will find more value. For $12/user, you can't beat it. We have it displayed on all TV's in our office here and keep visibility open to all sales teams. Great tool!

As a team we are more transparent, competitive, and engaged with it. It's nice to see the stat rankings and motivate those who are on the top or bottom of the leader board.

Hoopla is easy to use and offers a great way to encourage your people to stay focused on the things that matter to your organization. You can upload custom videos and photos or use stock images and videos from Hoopla. Uses an Amazon FireStick to convert any TV into a display for any Hoopla Channel. Refreshes from Salesforce and other datapoints every 5 mins automatically. Intuitive setup.

Cost is a little on the high side ($18/mo/salesforce user) and there have been a few little quirky bugs here and their that they've had to fix. Amazon FireStick requires a PIN code everytime prior to launching Hoopla App which is odd.

I noticed a big difference in team morale with Hoopla vs without. This is a great way to keep the things most important at the top of mind of each contributor while encouraging people when they achieve predetermined goals. Much easier to use than Salesforce's "built-in" reporting and dashboards.