Hoopla Reviews & Product Details

I love the amazing way Hoopla makes making deals fun! From their onboard show of leaderboards to hourly messages I also enjoy the way they conjure a serious climate inside the organization. Review collected by and hosted on G2.com.

There are a couple of highlights we feel could be added to make the item far superior. Review collected by and hosted on G2.com.

When a sale goes off in salesforce, it connects to hoopla and each rep has their own personal 30-second song or video. So we know when someones goes off, they just made a sale and we can all laugh about the video or even sing the song. It makes celebrating a sale fun! Review collected by and hosted on G2.com.

I have yet to find anything I don't like! Review collected by and hosted on G2.com.

I love Hoopla because it allows us to keep sales competitive within out team. We are able to showcase who has the most amount of sales, calls, and highest revenue on the floor. It keeps the salesmen engaged and motivated to sell more. Review collected by and hosted on G2.com.

This does discourage alot of the low performers in the company. Seeing other make great sale numbers tends to discourage them. Review collected by and hosted on G2.com.

Streaming data driven metrics, real time Newsflashes with interesting gamification, Challenges, integration with Slack to share personalised messages to the teams Review collected by and hosted on G2.com.

imited integration possibilities restricting Hoopla usage along with other CRM softwares apart from Salesforce, the channel link takes time to load in various devices, also, the gamifications at time run slow, less integrations with relational databases Review collected by and hosted on G2.com.

Straightforward leaderboards that stack rank people in the zones that you need to quantify

Moment notices and giving the virtual "gesture of congratulations" when something positive happens

Successful salesforce.com mix that makes in simple to direct

Extraordinary client network to share thoughts, tips, and best practices Review collected by and hosted on G2.com.

Insignificant "off the rack" foundations and changes between slides

Focused on the games subject, and ESPN style gamification. I might want to see more alternatives that are business disapproved, yet this is truly what they are so it is hard to request that.

Organization interface is easy to utilize, yet includes a ton of clicking and sparing to perceive what you are working in real life. They propose a simple test page which works, yet when you have the last form of what you need, you need to reproduce it in your live feed. Review collected by and hosted on G2.com.

Our company SmartSense by Digi has been using Hoopla as a great tool now that we are heavily remote due to COVID. Each week we have a company town hall where we will share business updates. We utilize this software to highlight leaderboards, Goals, and most importantly Win flashes should we land a big deal that week. This has been a great tool to keep us in the loop with communication and staff really enjoy the breaking news flashes. Review collected by and hosted on G2.com.

At the moment nothing we are happy with the software. Review collected by and hosted on G2.com.

We had a free trial of the software, and it was great to have the channel up all day for the team to watch and see the stats all day. They had quick and easy customer service as well. Review collected by and hosted on G2.com.

A lot of workarounds needed for some games. Review collected by and hosted on G2.com.

I love how Hoopla encourages you to outsell your coworkers by providing showing you a leaderboard of who has the most sales and most profit, enabling the competitor inside of you. You can see who is winning by getting real time data from your CRM. My favorite part is that they have a mobile app, allowing you to see who is leading the sales team anywhere. Review collected by and hosted on G2.com.

I dislike that this type of environment tends to get people too competitive. It causes a lot of stress for the low performers seeing the top performers make sale after sale. Review collected by and hosted on G2.com.

The fact that the reports from Salesforce sync directly into Hoopla, so no rebuilding metrics in 2 places. Review collected by and hosted on G2.com.

Nothing yet! We love the tool, easy to use. Review collected by and hosted on G2.com.

I love how Hoopla encourages your team to work together to get sales and promote a friendly competition by displaying your recent sales and leads on tv's throughout our sales floor. I love how it turned our sales into a game allowing us to want to actually compete against each other. Review collected by and hosted on G2.com.

There's nothing to really to dislike about Hoopla, I guess it does take away the spirit from people who are losing in the games, but it separates the sale leaders from the people working to get by. Review collected by and hosted on G2.com.

My favorite part about Hoopla is the support - their team has been constantly helpful and available on the phone, even for the smallest questions. The platform is very capable with tons of features that are sometimes hard to navigate around, but having solid support makes using the platform a breeze. Review collected by and hosted on G2.com.

I don't have much too dislike - I think the amount of features can feel cluttered at times, but as I said this is really overcome by having team members walk through the system. Review collected by and hosted on G2.com.

Customization and engagement. Team get's excited to add their own twist and celebration (song and visuals) to their accomplishments. Team loves recognition when success if announced across sales floor. Review collected by and hosted on G2.com.

Integration w/ SFDC isn't intuitive. Reporting is not entirely clear. Feels like there are a few too many steps to get data from a report in SFDC into a Hoopla channel. Review collected by and hosted on G2.com.

The premade steps are visually appealing and intuitive. The leaderboards, newsflashes, metrics, and web page steps are the ones we use the most. The animations that take place for each slide catches the attention of all regardless of our positions. With the integration of salesforce reports, we’re able to break data down and showcase some highlights specific to each department. Most of all, the steps keep us up-to-date with how our company is doing as a whole. Review collected by and hosted on G2.com.

I don’t like how the leaderboards can only run off of user and team performance. We wish we could take advantage of our Salesforce integration and have leaderboards rank other metrics (e.g. the highest number of units funded by lead source, not per user/team).

We also want to be able to sort metrics displayed on a data table within Hoopla because when we have grouped rows in summary reports from Salesforce, there’s no way that we can sort asc/desc from Salesforce itself. Review collected by and hosted on G2.com.

The modern and sleek design of the display. The data and stats presented are easy to digest upon first glance. Hoopla does a great job of this by providing graphics along with the stats so you can see who is climbing the ranks or in first place without really having to read titles. Review collected by and hosted on G2.com.

There is not much to dislike about Hoopla. I have run into a few minor speed bumps during setup that a representative was able to help me with easily. Review collected by and hosted on G2.com.

The best part of Hoopla is its ability to recognize excellence at FMX. We first looked into Hoopla for sales performance and gamification, but it became a sticky product once we realized all we could do. From our resolved Zendesk tickets and launched customers for our Customer Success team and product releases from the Product and Engineering team, there is not much happening at FMX that does not end up on Hoopla. We even post our props and company wide announcements here! Review collected by and hosted on G2.com.

Minor configuration settings could be made a little easier including how to include MP3 files in Hoopla. Review collected by and hosted on G2.com.

It is a tool that helps you have social media at work, so nice to connect with co workers.It was a tool that help inspired sales people to sell more because of the constant reminder of the competition that you are in. Review collected by and hosted on G2.com.

It ends up not getting used too often because it is work related social media. I also disliked that it did not always populate correctly when you needed it to. Also it can be bad because someone may find an opportunity to say something inappropriate about it. Review collected by and hosted on G2.com.

how customized you can make it and how easy it is to use on the backend Review collected by and hosted on G2.com.

it was a little tough at first to get the images not to be distorted for the background content, but once the success team explained to use powerpoint, i havent had many issues with that Review collected by and hosted on G2.com.

Hoopla enables us to increase overall productivity by showing real time SFDC metrics on the sales floor. This increases overall awareness and the competitive spirit of the sales floor. We are also able to showcase individual and team wins which is great for morale. Review collected by and hosted on G2.com.

Some but rare issues with reports not refreshing Review collected by and hosted on G2.com.

Been using Hoopla at a few different companies and it helps me easily display performance metrics and other updates to the sales floor. All of the reps enjoy when their song plays after a win or accepted opportunity. We also track things like daily activity, top deals in pipeline, % to quota and more. Review collected by and hosted on G2.com.

For the songs and videos you have to download the file rather than putting a link to stream. Review collected by and hosted on G2.com.

I love how Hoopla makes making sales fun! From their on board display of leaderboards to hourly emails. I love how they invoke a competitive environment within the company. Review collected by and hosted on G2.com.

I dislike that the way some people don’t like it, they become too aggressive seeing the same people make sales. Not a bad thing. Review collected by and hosted on G2.com.

The pop ups for daily metrics helps hold everyone accountable to make sure they're giving a full effort every day. Review collected by and hosted on G2.com.

I wish the integration with zapier was a little stronger, so we can trigger more alerts. Review collected by and hosted on G2.com.

I love how Hoopla keeps everything into a competition into the office. From displaying leaderboards of sales to having a song played when a sale is closed it’s great! Review collected by and hosted on G2.com.

I dislike that Hoopla shows everyone’s sales, so you can pretty much guess how much someone is making in commission. Review collected by and hosted on G2.com.

Hoopla is very easy to set up and use for admins while providing motivation and fun for our sales team. The team loves seeing their name on TVs around the office and hearing their song played on the TVs when they close a deal. Recognition is everything to sales people and Hoopla automates that in a fun and easy way. Review collected by and hosted on G2.com.

Having Hoopla stay on our TVs can be ab it frustrating. We have Hoopla live on 6 TVs and usually 2-3x a week it goes down on one of them. A minor annoyance but an annoyance nonetheless. Review collected by and hosted on G2.com.

I like that our wins are rewarded. Hoopla's platform encourages our team to make an impact by showing their "win" to everyone-- a little song goes off and their picture and we all have a mini-celebration. It also encourages competition within and between teams by stacking up our employees using a point system. You can see who's at the top and who's at the bottom. Review collected by and hosted on G2.com.

Our team is really creative with using Hoopla because we are so sales-centric, but I feel like every time we've reached out to their team for help, they give us uncreative ideas. We want to know what makes this platform even more fun for us, not how much our renewal is. Know your point of contacts for the account a little better. Review collected by and hosted on G2.com.