Hoopla Reviews & Product Details

Hoopla Overview

What is Hoopla?

Hoopla drives big, measurable gains in your team's productivity and performance. Leverage your own data through multiple integrations in a powerfully simple application that makes it easy for managers to motivate, celebrate and score more wins. Using Hoopla, managers can quickly create contests, competitions, and leaderboards around any CRM metric, and broadcast live performance updates to TV, web and mobile screens throughout the company. Hoopla’s dynamic, live video broadcasts engage the entire company in an exciting, play-to-win culture that delivers measurable gains in team productivity and performance.

Hoopla Details
Website
Discussions
Hoopla Community
Languages Supported
English, Spanish
Product Description

Engage Employees. Create a High Performance Culture. Transform your Company.

How do you position yourself against your competitors?

There are many different approaches to motivating sales teams and accelerating sales performance. Hoopla is more than a gamification solution, but is a complete communication and motivation platform. It drives performance of the sales team through friendly competition, celebration and keeps everyone in the company informed of company progress through exciting TV, Mobile and Web interfaces.


Seller Details
Seller
Hoopla
Company Website
Phone
888-748-1960
Year Founded
2010
HQ Location
San Jose, CA
Twitter
@hooplasoftware
2,125 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®

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Freelance Marketing Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love the amazing way Hoopla makes making deals fun! From their onboard show of leaderboards to hourly messages I also enjoy the way they conjure a serious climate inside the organization. Review collected by and hosted on G2.com.

What do you dislike?

There are a couple of highlights we feel could be added to make the item far superior. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

In the event that your business power truly has no comradery or serious nature, give it a go. It enables little and huge groups to perceive top entertainers and makes drives for normal workers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Hoopla is restricted to the way that it is pretty much a pleasant perception apparatus. In the event that our agreement with Hoopla would lapse, I don't know it would be the greatest arrangement Review collected by and hosted on G2.com.

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Open Discussions in Hoopla
G2
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

When a sale goes off in salesforce, it connects to hoopla and each rep has their own personal 30-second song or video. So we know when someones goes off, they just made a sale and we can all laugh about the video or even sing the song. It makes celebrating a sale fun! Review collected by and hosted on G2.com.

What do you dislike?

I have yet to find anything I don't like! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want to get your sales team hyped up after a sale is made and have an environment where everyone can cheer each other on in a fun way, this would be it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Prior to using Hoopla, if someone made a sale we didn't really know unless you were refreshing the salesforce dashboard, but this notifies everyone right away with the song or video, or in a slack notification. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I love Hoopla because it allows us to keep sales competitive within out team. We are able to showcase who has the most amount of sales, calls, and highest revenue on the floor. It keeps the salesmen engaged and motivated to sell more. Review collected by and hosted on G2.com.

What do you dislike?

This does discourage alot of the low performers in the company. Seeing other make great sale numbers tends to discourage them. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're looking to boost the overall morale and culture of your sales floor, I would highly recommend looking into implementing Hoopla on your sales floor Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Hoopla, we're able to manage our sales team's performance as well as keep them engaged as if sales was a competitive sport. Since implementing Hoopla on our sales floor we have seen an increase of 40% a month on sales towards the end of month when people want to get on the leaderboard. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Streaming data driven metrics, real time Newsflashes with interesting gamification, Challenges, integration with Slack to share personalised messages to the teams Review collected by and hosted on G2.com.

What do you dislike?

imited integration possibilities restricting Hoopla usage along with other CRM softwares apart from Salesforce, the channel link takes time to load in various devices, also, the gamifications at time run slow, less integrations with relational databases Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your company is heavily dependant on your sales team, then Hoopla would be a considerable option to keep your team connected and informed around the sales numbers and performance in a way as simple as streaming a channel without having to toggle between dashboards or Google Sheets for data Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Currently we are using Hoopla to solve the problem of keeping all remote workers engaged together through channel streaming, which allows the users to track their daily performance and compare the same with their peers while maintaining a competitive environment. Review collected by and hosted on G2.com.

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Руководитель проектов
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Straightforward leaderboards that stack rank people in the zones that you need to quantify

Moment notices and giving the virtual "gesture of congratulations" when something positive happens

Successful salesforce.com mix that makes in simple to direct

Extraordinary client network to share thoughts, tips, and best practices Review collected by and hosted on G2.com.

What do you dislike?

Insignificant "off the rack" foundations and changes between slides

Focused on the games subject, and ESPN style gamification. I might want to see more alternatives that are business disapproved, yet this is truly what they are so it is hard to request that.

Organization interface is easy to utilize, yet includes a ton of clicking and sparing to perceive what you are working in real life. They propose a simple test page which works, yet when you have the last form of what you need, you need to reproduce it in your live feed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The Hoopla arrangement is perfect for a business group that is high paced, youthful, and energized by succeeding at all levels. It is extraordinary for an inside deals condition, which I have, however I don't know how significant it would be for a field deals association. I do like the portable application, and field dealers would need to become accustomed to taking a gander at it. The estimation of the TVs (I have 5) on the divider showing the leaderboards would be missed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Hoopla to report everything without exception we use salesforce.com to do. That incorporates lead following and scoring, new deals business advancement, overseeing existing business and customer achievement, and scoring our case reaction rate/achievement rate that we use for item support. That implies four distinct offices in our organization can be scored and featured in our case of Hoopla. It is helping us to feature our pioneers and best triumphs in all of those classifications. It assists with prodding a serious outlook in our people. It assists with conveying accomplishment to everybody in the organization. It helps keep people concentrated on the correct advances (driving markers) of accomplishment. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Our company SmartSense by Digi has been using Hoopla as a great tool now that we are heavily remote due to COVID. Each week we have a company town hall where we will share business updates. We utilize this software to highlight leaderboards, Goals, and most importantly Win flashes should we land a big deal that week. This has been a great tool to keep us in the loop with communication and staff really enjoy the breaking news flashes. Review collected by and hosted on G2.com.

What do you dislike?

At the moment nothing we are happy with the software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication and gamification with Sales team Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

We had a free trial of the software, and it was great to have the channel up all day for the team to watch and see the stats all day. They had quick and easy customer service as well. Review collected by and hosted on G2.com.

What do you dislike?

A lot of workarounds needed for some games. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Creating incentives for the sales teams to meet their goals. They love playing the games! Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I love how Hoopla encourages you to outsell your coworkers by providing showing you a leaderboard of who has the most sales and most profit, enabling the competitor inside of you. You can see who is winning by getting real time data from your CRM. My favorite part is that they have a mobile app, allowing you to see who is leading the sales team anywhere. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that this type of environment tends to get people too competitive. It causes a lot of stress for the low performers seeing the top performers make sale after sale. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're looking for subtle ways to increase your sales or encourage a more sales friendly environment. Then Hoopla is definitely the route to take! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Hoopla, I have been way more enthusiastic about selling, as everyone gets to see your achievements. For our company, compared to last year our sales have increased about 30% per month thanks to hoopla encouraging our sales team to sell Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The fact that the reports from Salesforce sync directly into Hoopla, so no rebuilding metrics in 2 places. Review collected by and hosted on G2.com.

What do you dislike?

Nothing yet! We love the tool, easy to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping reps motivated and involved during the Covid-19 pandemic. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I love how Hoopla encourages your team to work together to get sales and promote a friendly competition by displaying your recent sales and leads on tv's throughout our sales floor. I love how it turned our sales into a game allowing us to want to actually compete against each other. Review collected by and hosted on G2.com.

What do you dislike?

There's nothing to really to dislike about Hoopla, I guess it does take away the spirit from people who are losing in the games, but it separates the sale leaders from the people working to get by. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend implementing Hoopla in your sales culture if you want to increase the way your sales rep sell. It helped increase our business sales, and it could definitely help your business if you want to give it that extra little push Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Hoopla, we have been able to introduce a culture to our sales floor allowing our sales reps to want to compete against each other. They see their sales on the monitors an TVs throughout the sales floor. I have personally saw an increase in the companies overall sales after implementing Hoopla in our daily work enviroment! Review collected by and hosted on G2.com.

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Project Manager
Graphic Design
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

My favorite part about Hoopla is the support - their team has been constantly helpful and available on the phone, even for the smallest questions. The platform is very capable with tons of features that are sometimes hard to navigate around, but having solid support makes using the platform a breeze. Review collected by and hosted on G2.com.

What do you dislike?

I don't have much too dislike - I think the amount of features can feel cluttered at times, but as I said this is really overcome by having team members walk through the system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to show real time metrics to our sales team, which helps motivate the team to hit our goals daily. Review collected by and hosted on G2.com.

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Manager, Business Development
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Customization and engagement. Team get's excited to add their own twist and celebration (song and visuals) to their accomplishments. Team loves recognition when success if announced across sales floor. Review collected by and hosted on G2.com.

What do you dislike?

Integration w/ SFDC isn't intuitive. Reporting is not entirely clear. Feels like there are a few too many steps to get data from a report in SFDC into a Hoopla channel. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Presenting a lot of data evectively on a single TV. Originally we had a SFDC dash that would stream to our TV and auto-refresh every 5 minutes. The details were small and difficult to see and individual reps ended up viewing the dash on their computers. Instant notification when certain results occur is also a big plus (meeting booked, demo scheduled, etc...). Instead of the team finding out results when they happen to check the dashboard, we now have instant gratification and notification. Review collected by and hosted on G2.com.

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Systems Manager
Financial Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The premade steps are visually appealing and intuitive. The leaderboards, newsflashes, metrics, and web page steps are the ones we use the most. The animations that take place for each slide catches the attention of all regardless of our positions. With the integration of salesforce reports, we’re able to break data down and showcase some highlights specific to each department. Most of all, the steps keep us up-to-date with how our company is doing as a whole. Review collected by and hosted on G2.com.

What do you dislike?

I don’t like how the leaderboards can only run off of user and team performance. We wish we could take advantage of our Salesforce integration and have leaderboards rank other metrics (e.g. the highest number of units funded by lead source, not per user/team).

We also want to be able to sort metrics displayed on a data table within Hoopla because when we have grouped rows in summary reports from Salesforce, there’s no way that we can sort asc/desc from Salesforce itself. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

On a positive note, as mentioned earlier we can scope out how well we’re doing in business. We can display data crucial to our bottom line like projected vs. actual funded dollars for the month or for the year, performance from the past, and variance amongst this data as well. When the progress bar moves closer to the goals we set for funded dollars, we see how it pushes our employees to work harder and make it happen. These visual aids incentivize our reps constantly, and when they accomplish boarding clients, their hard work does not go unnoticed. And it’s not just limited to the sales team; our production coordinators, marketing department, operations, and even us in IT get the recognition we yearn for with or WOW Card rewarding system. With the flexibility of adding newsflashes that can go off of some/all our channels, we get to celebrate success on the daily. Hoopla has definitely made our work environment exciting to be a part of. Review collected by and hosted on G2.com.

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Sales Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The modern and sleek design of the display. The data and stats presented are easy to digest upon first glance. Hoopla does a great job of this by providing graphics along with the stats so you can see who is climbing the ranks or in first place without really having to read titles. Review collected by and hosted on G2.com.

What do you dislike?

There is not much to dislike about Hoopla. I have run into a few minor speed bumps during setup that a representative was able to help me with easily. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have updated our sales process which has drastically increased our velocity. Being able to see these successes in real time for the company has been extremely motivating as well as using the gauge metric to see where we stand for the month has been specifically motivating for the sales team. Review collected by and hosted on G2.com.

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Sales and Marketing Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The best part of Hoopla is its ability to recognize excellence at FMX. We first looked into Hoopla for sales performance and gamification, but it became a sticky product once we realized all we could do. From our resolved Zendesk tickets and launched customers for our Customer Success team and product releases from the Product and Engineering team, there is not much happening at FMX that does not end up on Hoopla. We even post our props and company wide announcements here! Review collected by and hosted on G2.com.

What do you dislike?

Minor configuration settings could be made a little easier including how to include MP3 files in Hoopla. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Sales leaderboard gives insight and keeps people accountable

- Helps keep track of various team and individual goals

- Unified our office through newsflash celebrations

- Able to keep our team on top of upcoming events

- Greatly promotes our company culture Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is a tool that helps you have social media at work, so nice to connect with co workers.It was a tool that help inspired sales people to sell more because of the constant reminder of the competition that you are in. Review collected by and hosted on G2.com.

What do you dislike?

It ends up not getting used too often because it is work related social media. I also disliked that it did not always populate correctly when you needed it to. Also it can be bad because someone may find an opportunity to say something inappropriate about it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Look at if you really need it because it is not that intuitive or necessary at the end of the day. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It doesn't always respond promptly and upload to the television on time. In fact sometimes it does not come up on the tv screen at all. This inconsistency can make things more difficult to as time goes on and you realize that you need to see everyone'e activity in order for the product to work correctly. The benefits are transparency into the sales place. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

how customized you can make it and how easy it is to use on the backend Review collected by and hosted on G2.com.

What do you dislike?

it was a little tough at first to get the images not to be distorted for the background content, but once the success team explained to use powerpoint, i havent had many issues with that Review collected by and hosted on G2.com.

Recommendations to others considering the product:

definitely try it out Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

creating chatter and momentum on the sales floor. makes the company closer because you see peoples faces on the screens Review collected by and hosted on G2.com.

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Director of Inside Sales
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Hoopla enables us to increase overall productivity by showing real time SFDC metrics on the sales floor. This increases overall awareness and the competitive spirit of the sales floor. We are also able to showcase individual and team wins which is great for morale. Review collected by and hosted on G2.com.

What do you dislike?

Some but rare issues with reports not refreshing Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use also for messaging and updates Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

KPI Visibility,

Increase Productivity

Pipeline and Sales Result Awareness

Team morale Review collected by and hosted on G2.com.

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Global Head of Inside Sales
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Been using Hoopla at a few different companies and it helps me easily display performance metrics and other updates to the sales floor. All of the reps enjoy when their song plays after a win or accepted opportunity. We also track things like daily activity, top deals in pipeline, % to quota and more. Review collected by and hosted on G2.com.

What do you dislike?

For the songs and videos you have to download the file rather than putting a link to stream. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

we are solving performance and recognition challenges by using hoopla and after installing it, we've seen more attention to metrics and wins. Review collected by and hosted on G2.com.

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Outside Sales Rep
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I love how Hoopla makes making sales fun! From their on board display of leaderboards to hourly emails. I love how they invoke a competitive environment within the company. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that the way some people don’t like it, they become too aggressive seeing the same people make sales. Not a bad thing. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Hoopla is one of the best ways to increase your offices target quota by encouraging your reps to outperform their competitors! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Hoopla we have been actively seeking to motivate our sales reps to hit their quota by encouraging a competitive environment! Review collected by and hosted on G2.com.

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Senior Sales Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The pop ups for daily metrics helps hold everyone accountable to make sure they're giving a full effort every day. Review collected by and hosted on G2.com.

What do you dislike?

I wish the integration with zapier was a little stronger, so we can trigger more alerts. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have seen higher activity with the daily metrics being shown on the screen in front of the whole sales floor. It also has helped us celebrate wins much more easily. Review collected by and hosted on G2.com.

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Account Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I love how Hoopla keeps everything into a competition into the office. From displaying leaderboards of sales to having a song played when a sale is closed it’s great! Review collected by and hosted on G2.com.

What do you dislike?

I dislike that Hoopla shows everyone’s sales, so you can pretty much guess how much someone is making in commission. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want to boost your companies sales and create a nice culture around your sales floor. Hoopla is the way to go! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Hoopla has been able to boost our companies sales records by keeping everything into a competition they can see on the TV’s around them! Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Hoopla is very easy to set up and use for admins while providing motivation and fun for our sales team. The team loves seeing their name on TVs around the office and hearing their song played on the TVs when they close a deal. Recognition is everything to sales people and Hoopla automates that in a fun and easy way. Review collected by and hosted on G2.com.

What do you dislike?

Having Hoopla stay on our TVs can be ab it frustrating. We have Hoopla live on 6 TVs and usually 2-3x a week it goes down on one of them. A minor annoyance but an annoyance nonetheless. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take the time to set up everything correctly at the beginning. If you have the right build out all your users, teams and leaderboards will be automatically updated and the ongoing maintenance cost will be minimal. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sales recognition and motivation. Public praise for daily activity metrics motivates our sales team to make more dials and do more proactive top of funnel work. It is easy to lose track of the proactive work during a busy day but when there are leaderboards flashing on every TV showing your numbers you are motivated to ensure you hit all of your daily KPIs. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that our wins are rewarded. Hoopla's platform encourages our team to make an impact by showing their "win" to everyone-- a little song goes off and their picture and we all have a mini-celebration. It also encourages competition within and between teams by stacking up our employees using a point system. You can see who's at the top and who's at the bottom. Review collected by and hosted on G2.com.

What do you dislike?

Our team is really creative with using Hoopla because we are so sales-centric, but I feel like every time we've reached out to their team for help, they give us uncreative ideas. We want to know what makes this platform even more fun for us, not how much our renewal is. Know your point of contacts for the account a little better. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're solving for remaining stagnant. We're always striving through Hoopla to get more points, show up higher than your last score, beat the person who beat you last time, etc. It keeps our employees efficient. Review collected by and hosted on G2.com.

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