Hoopla Reviews & Product Details

Hoopla drives big, measurable gains in your team's productivity and performance. Leverage your own data through multiple integrations in a powerfully simple application that makes it easy for managers to motivate, celebrate and score more wins. Using Hoopla, managers can quickly create contests, competitions, and leaderboards around any CRM metric, and broadcast live performance updates to TV, web and mobile screens throughout the company. Hoopla’s dynamic, live video broadcasts engage the entire company in an exciting, play-to-win culture that delivers measurable gains in team productivity and performance.

Seller

Displai Systems Inc.

Discussions

Hoopla Community

Languages Supported

English, Spanish

Solution Type

Best-of-Breed

Overview by

Ryan Helmstetler

Used by Nextiva and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Hoopla Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Hoopla, and what problem is it built to solve?

Hoopla is a sales gamification and performance-visibility tool. Teams use it to display metrics, leaderboards, goals, and sales wins to encourage motivation, recognition, and friendly competition.

What languages does Hoopla support?

Hoopla supports 2 languages: English and Spanish.

What company sizes and industries is Hoopla the best fit for?

Hoopla appears most relevant to small and mid-market businesses, with use also represented in enterprise organizations. The industries represented most prominently include software, internet, and financial services.

Company size — Small Business: A frequently represented segment.
Company size — Mid-Market: A frequently represented segment.
Company size — Enterprise: Also represented among positive experiences.
Industry — Computer Software and Internet: Commonly represented fields.
Industry — Financial Services: Another recurring industry.

How long does it take to implement Hoopla across a team?

Hoopla is often live in under a month, though setup can take longer when teams need more configuration or CRM work.

Time to go live	Relative frequency
Under 1 month, including under 1 day	Most common
1–3 months	Also reported
3–6 months	Less common

What customer support options does Hoopla provide, and how do users find the overall support experience?

Hoopla users describe support as responsive and helpful, especially when they need guidance with setup, integrations, or troubleshooting. Support is also described as knowledgeable and willing to follow through on questions, though some experiences mention difficulty finding useful support resources.

What tools and platforms does Hoopla integrate with, and how do these integrations help users get more value from the product?

Hoopla offers 4 integrations, with CRM connections forming the main group. Users describe these connections as a way to bring sales metrics into leaderboards and alerts, making team performance and wins easier to see; they also note that configuration and supported report formats can take work.

CRM: HubSpot Smart CRM, Microsoft Dynamics Integration, Salesforce AppExchange, Salesforce CRM Connector.

What features or capabilities could make Hoopla even more useful?

Hoopla could be more useful with more flexibility in how teams bring in data and manage their displays. Recurring improvement ideas include:

Broader data and reporting support: Support more CRM report formats, custom fields, calculations, and data sources.
Simpler administration: Make setup, user and team management, and leaderboard configuration more straightforward.
More flexible competitions: Add options for recurring contests, challenge formats, and metric scoring.
More control over displays and content: Expand layout and visual customization, and make it easier to keep channels fresh.

G2 reviews are authentic and verified.

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Verified User in Higher Education

Small-Business (50 or fewer emp.)

10/27/2026

"Free, Easy Access to Books, Music, and Movies"

5/5

What do you like best about Hoopla?

It is free, and so easy to use. You can get books, music and movies. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

I wish you could see unavailable ebooks and request them in the app Review collected by and hosted on G2.com.

Lucy J.

Associate Director Strategy & Insights

Mid-Market (51-1000 emp.)

6/28/2022

"Hoopla encouraged the sales team and increased monthly profits"

4.5/5

What do you like best about Hoopla?

Allows you to create animated leaderboards for different objectives, such as performance, sales, calls, etc., to monitor the progress of employees and work teams. Allows you to view leaderboards, competitions and other software activities on mobile devices, computer and TV screen. It also has a reward points counter, to know and verify the accumulated points of each team and increase competitiveness among them. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

Sometimes it fails to perform real-time synchronization of the progress of the teams, which does not prevent us from seeing how the competition is going. I also feel that the system slows down a little when we are entering information on the progress of the teams. The configuration of the boards can be challenging the first time, but then it becomes easier with practice. Review collected by and hosted on G2.com.

Recommendations to others considering Hoopla:

This software is recommended for all companies that have a sales department and want to motivate them through contests, competitions and other activities that reinforce their commitment to their work and the company. Our sales have improved a lot, that's why we recommend it. We are managing to have a sales team that is much more committed to their functions, competitive and motivated, thanks to the incentives we give them for the goals achieved, and the software is achieving all that. Undoubtedly our sales have increased considerably and the performance of the sales team as well. Review collected by and hosted on G2.com.

What problems is Hoopla solving and how is that benefiting you?

We use the software to create a competitive environment among our team to motivate them to improve every day and increase their daily numbers. The program allows us to create contests, sales and target tables. The best thing is that the contests and challenges can be team or individual and can be customized. Animated leaderboards, to visualize the performance, sales and progress of work teams. Dashboard and control panel display on the computer, mobile devices and TV. Reward points counter, to keep track of which team has the highest score in different competitions. Review collected by and hosted on G2.com.

Veronica K.

Salesforce Administrator

Computer Software

Mid-Market (51-1000 emp.)

1/7/2021

"Hoopla Review"

4/5

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/27/2021

"Good performance tool for sales team"

4/5

What do you like best about Hoopla?

Get basically real-time view of individual and team performance, helped to garner a healthy feeling of competition within office. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

Nothing in particular from the tool itself. While it does help to keep office buzzing with competition it can be a good idea to get a few for the feeling of all on the sales floor. Review collected by and hosted on G2.com.

Daniel P.

Small-Business (50 or fewer emp.)

10/16/2020

"Perfect Software for everyone!"

4/5

What do you like best about Hoopla?

I love the amazing way Hoopla makes making deals fun! From their onboard show of leaderboards to hourly messages I also enjoy the way they conjure a serious climate inside the organization. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

There are a couple of highlights we feel could be added to make the item far superior. Review collected by and hosted on G2.com.

Recommendations to others considering Hoopla:

In the event that your business power truly has no comradery or serious nature, give it a go. It enables little and huge groups to perceive top entertainers and makes drives for normal workers. Review collected by and hosted on G2.com.

What problems is Hoopla solving and how is that benefiting you?

Hoopla is limited to the way that it is pretty much a pleasant perception tool. In the event that our agreement with Hoopla would lapse, I don't know it would be the greatest arrangement. Review collected by and hosted on G2.com.

Deep B.

Technical Lead

Small-Business (50 or fewer emp.)

4/9/2021

"Hoopla is best in response time and accuracy"

4.5/5

What do you like best about Hoopla?

Accuracy of conversation is very good

Response time is aslot fast. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

I am using this in my api development and there is no issue. Review collected by and hosted on G2.com.

Stephanie H.

Small-Business (50 or fewer emp.)

8/26/2020

"Fun tool for sales!"

5/5

What do you like best about Hoopla?

When a sale goes off in salesforce, it connects to hoopla and each rep has their own personal 30-second song or video. So we know when someones goes off, they just made a sale and we can all laugh about the video or even sing the song. It makes celebrating a sale fun! Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

I have yet to find anything I don't like! Review collected by and hosted on G2.com.

Recommendations to others considering Hoopla:

If you want to get your sales team hyped up after a sale is made and have an environment where everyone can cheer each other on in a fun way, this would be it! Review collected by and hosted on G2.com.

What problems is Hoopla solving and how is that benefiting you?

Prior to using Hoopla, if someone made a sale we didn't really know unless you were refreshing the salesforce dashboard, but this notifies everyone right away with the song or video, or in a slack notification. Review collected by and hosted on G2.com.

William B.

Small-Business (50 or fewer emp.)

10/5/2020

"Keeping Sales Competitve"

4/5

What do you like best about Hoopla?

I love Hoopla because it allows us to keep sales competitive within out team. We are able to showcase who has the most amount of sales, calls, and highest revenue on the floor. It keeps the salesmen engaged and motivated to sell more. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

This does discourage alot of the low performers in the company. Seeing other make great sale numbers tends to discourage them. Review collected by and hosted on G2.com.

Recommendations to others considering Hoopla:

If you're looking to boost the overall morale and culture of your sales floor, I would highly recommend looking into implementing Hoopla on your sales floor Review collected by and hosted on G2.com.

What problems is Hoopla solving and how is that benefiting you?

With Hoopla, we're able to manage our sales team's performance as well as keep them engaged as if sales was a competitive sport. Since implementing Hoopla on our sales floor we have seen an increase of 40% a month on sales towards the end of month when people want to get on the leaderboard. Review collected by and hosted on G2.com.

Suprabath I.

Enterprise (> 1000 emp.)

5/11/2020

"One of the best video streaming products that I have used lately for the sales team"

4/5

What do you like best about Hoopla?

Streaming data driven metrics, real time Newsflashes with interesting gamification, Challenges, integration with Slack to share personalised messages to the teams Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

Limited integration possibilities restricting Hoopla usage along with other CRM softwares apart from Salesforce, the channel link takes time to load in various devices, also, the gamifications at time run slow, less integrations with relational databases Review collected by and hosted on G2.com.

Recommendations to others considering Hoopla:

If your company is heavily dependent on your sales team, then Hoopla would be a considerable option to keep your team connected and informed around the sales numbers and performance in a way as simple as streaming a channel without having to toggle between dashboards or Google Sheets for data Review collected by and hosted on G2.com.

What problems is Hoopla solving and how is that benefiting you?

Currently we are using Hoopla to solve the problem of keeping all remote workers engaged together through channel streaming, which allows the users to track their daily performance and compare the same with their peers while maintaining a competitive environment. Review collected by and hosted on G2.com.

Oleg G.

Руководитель проектов

Small-Business (50 or fewer emp.)

7/2/2020

"Applause for Hoopla"

4/5

What do you like best about Hoopla?

Straightforward leaderboards that stack rank people in the zones that you need to quantify

Moment notices and giving the virtual "gesture of congratulations" when something positive happens

Successful salesforce.com mix that makes in simple to direct

Extraordinary client network to share thoughts, tips, and best practices Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

Insignificant "off the rack" foundations and changes between slides

Focused on the games subject, and ESPN style gamification. I might want to see more alternatives that are business disapproved, yet this is truly what they are so it is hard to request that.

Organization interface is easy to utilize, yet includes a ton of clicking and sparing to perceive what you are working in real life. They suggest a simple test page which works, yet when you have the last form of what you need, you need to reproduce it in your live feed. Review collected by and hosted on G2.com.

Recommendations to others considering Hoopla:

The Hoopla arrangement is perfect for a business team that is high paced, youthful, and energized by succeeding at all levels. It is extraordinary for an inside sales environment, which I have, however I don't know how significant it would be for a field sales organization. I do like the mobile app, and field sellers would need to become accustomed to taking a gander at it. The estimation of the TVs (I have 5) on the wall showing the leaderboards would be missed. Review collected by and hosted on G2.com.

What problems is Hoopla solving and how is that benefiting you?

We use Hoopla to report everything without exception we use salesforce.com to do. That includes lead tracking and scoring, new sales business development, managing existing business and customer success, and scoring our case response rate/success rate that we use for product support. That means four different departments in our organization can be scored and highlighted in our case of Hoopla. It is helping us to highlight our leaders and best successes in all of those categories. It assists with prodding a serious outlook in our people. It assists with conveying accomplishment to everyone in the organization. It helps keep people focused on the correct advances (driving markers) of accomplishment. Review collected by and hosted on G2.com.