# LevelEleven Reviews **Vendor:** Ascent Cloud **Category:** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 276 ## About LevelEleven LevelEleven is the leading performance management platform for revenue teams. We help customer-facing teams focus on the daily behaviors that drive predictable results. With LevelEleven, organizations can: Align reps around the right leading indicators Drive accountability with real-time scorecards and dashboards Motivate performance through gamification and contests Enable managers to coach consistently using actionable data Reps know exactly what’s expected. Managers coach with clarity and consistency. Executives gain visibility into what’s driving revenue — and what isn’t. Stop managing outcomes. Start driving behaviors that create them. ## LevelEleven Reviews ### 1. Great coaching tool and team performance tracker **Rating:** 4.5/5.0 stars **Reviewed by:** Julian B. | Head of Service, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2019 **What do you like best about LevelEleven?** The coaching module is excellent! It has allowed me to highlight areas of concern within my team and set daily/weekly goals to ensure targets are met. **What do you dislike about LevelEleven?** Contest setup can be difficult for users unfamiliar with Salesforce, you have to occasionally use custom fields/filters that will be difficult to grasp for an average user. **What problems is LevelEleven solving and how is that benefiting you?** Rep coaching/ target setting. Creating a competitive environment where reps are motivated to exceed targets in order to earn prizes and incentives. **Official Response from Megan Seamans:** > Thanks, Julian. We are working towards changing the way contests are built this year that will make this pretty seamless for all levels of SDFD users. ### 2. Works well for what we use it for **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about LevelEleven?** The ease of displaying our information on our wallboards. It makes it easy to plug in different types of media. **What do you dislike about LevelEleven?** There are a lot of restrictions on what we can and cannot implement with our gamification. We only use it for the wallboard features, not for the actual Gamification in Customer Support. **Recommendations to others considering LevelEleven:** NA **What problems is LevelEleven solving and how is that benefiting you?** Gamification. Displaying the contest results on our monitors in the office.Our employees can easily see how they are performing in comparison to their peers. **Official Response from Megan Seamans:** > Thank you for your review. We would love to talk further about some of the restrictions that you are experiencing. Please reach out to your CSM to schedule some time to talk. ### 3. Level Eleven Product Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2019 **What do you like best about LevelEleven?** Most helpful is the daily insight into sales team performance versus goals. Really powerful. **What do you dislike about LevelEleven?** The limit on metrics that I can set for my team (4) and as a sales manager (8) **Recommendations to others considering LevelEleven:** How will this product sync with Salesforce Lightning? **What problems is LevelEleven solving and how is that benefiting you?** Gives me real time insight into what is happening, which is hard to do with Salesforce unless I pull a report. It is efficient and in front of you at all times. **Official Response from Megan Seamans:** > Thanks for your review and feedback! Currently all users can see 8 metrics not only the sales managers. We would love to talk to you in more detail about this. Please reach out to your CSM for more information on this. In addition, LevelEleven is fully optimized for Salesforce Lightning. ### 4. An innovative to track and manage sales professionals on a grandular level **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2019 **What do you like best about LevelEleven?** Running contests and the manager function make my job easier to track and motive sales reps **What do you dislike about LevelEleven?** sometimes the salesforce reports dont synch up exactly with Level11 **What problems is LevelEleven solving and how is that benefiting you?** Rep engagment and motivation ae the biggest improvements ### 5. Great tool for sales teams **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica N. | Director Of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2018 **What do you like best about LevelEleven?** Great and easy to use tool to help track reps progress weekly and monthly while helping them understand how they can get better in their own business. Using Level 11 during one on ones makes it incredibly easy to walk reps thru their conversion percentage and what they can do to move the needle week over week. Setting up contests is incredibly easy and the gifs and personalization aspect allows reps to really get involved in the activities. The customer support is great as well- very fast to reply if there is any type of questions or issue. **What do you dislike about LevelEleven?** No real issues. Very easy to set up contests and change metrics when needed. **What problems is LevelEleven solving and how is that benefiting you?** Allows reps to see their own progress while coaching towards best practices. Allows ease in creating contests without having ambiguous tracking. ### 6. Great performance management tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about LevelEleven?** LevelEleven allows SF users to see how they are performing on a daily basis. Managers are able to benchmark their workers against each other and other teams **What do you dislike about LevelEleven?** Not useful for certain types of teams, or any teams who arent going to do anything with the results **Recommendations to others considering LevelEleven:** Be sure you have a plan for how you are going to act upon results, otherwise the tool is not very useful **What problems is LevelEleven solving and how is that benefiting you?** We have been able to give users a visual of what type of goals they should be meeting in terms of data entry in SF **Official Response from Megan Seamans:** > Thanks for your review and feedback. We would love to touch base with you on this to see if we might be able to talk through this in some more detail. Please reach out to your CSM to schedule time. ### 7. So far, not bad **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2018 **What do you like best about LevelEleven?** I've only been a customer for about 2 months, but it seems the admin user functions are pretty user friendly. The basic functions seems to be self-explanatory and not hard to put together what I need for Channel Eleven. Also, the SFDC integration was a quick process. It only took our business systems team about 30 minutes to install the package. I would also say that their customer success team is a strength. So far, any questions that I've had, they have responded in a quick manner. **What do you dislike about LevelEleven?** One thing that I found to be weird on this platform is that, when you want to add a new user, it sends them an invitation to create an account versus the admin just creating their account, then the user can log-in and customize their setting. As we consider this a sales tool to help our sales team, we do not want it to feel like it is an optional thing to be apart of, but that's how it feels when it is an "invite" that comes into their email box to ask them to create an account. Also, it seems that our LevelEleven AE may have jumped the gun and told us some product features were available during the sales cycle, even though it is just currently on their product roadmap. They were not make it or break it type features, but definitely was a surprise when we found out. **What problems is LevelEleven solving and how is that benefiting you?** We are looking to use this as a tool to provide more transparency, and better visibility between the different teams within the sales org. Also as a tool for celebrating wins as they come. ### 8. Excellent Sales Coaching Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2019 **What do you like best about LevelEleven?** This is a great tool that is easy to maintain, set up, and use. It allows for transparent coaching and performance tracking. This is a very valuable tool. **What do you dislike about LevelEleven?** This can be tough from an adoption perspective to get users to embrace. **Recommendations to others considering LevelEleven:** Be prepared with ideas of what you want to measure and how you want to drive adoption. **What problems is LevelEleven solving and how is that benefiting you?** This allows us to tracking coaching and performance against a variety of goals. **Official Response from Megan Seamans:** > Thank you for your review and feedback! Your CSM should be able to assist here. Please reach out letting us know who you are so that we can make this more successful on the change management side ### 9. Visibility is key **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2019 **What do you like best about LevelEleven?** Level 11 allows our sales teams and manager immediate visibility into their performance and allows for immediate coaching **What do you dislike about LevelEleven?** The limited number of metrics and inflexibility of them. We have complex business and formula metrics and MORE goals to track **Recommendations to others considering LevelEleven:** Consider your number of goals and what it takes to calculate them. Level 11 work great for what it can measure, but it cannot measure everything. **What problems is LevelEleven solving and how is that benefiting you?** Communication, visibility, rep accountability, and coaching gaps **Official Response from Megan Seamans:** > Thanks for your review and feedback! Currently, all users can see 8 metrics not only the sales managers. We would love to talk to you in more detail about this. Please reach out to your CSM for more information on this. ### 10. Good way to incentivize sales **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2019 **What do you like best about LevelEleven?** We have Level Eleven broadcast songs around the office to celebrate each individual rep when they complete certain activities (i.e. booking a demo, closing a deal), and it's a fun way to incentivize and engage the team. Everyone enjoys hearing their song go off or guessing who completed an activity when they hear a new song after a rep has changed it! **What do you dislike about LevelEleven?** So far the experience has been a good one. **What problems is LevelEleven solving and how is that benefiting you?** Motivating reps to hit daily and monthly activity metrics and also providing insight at any given moment to activity and how we're tracking to goals. ### 11. Quick and Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2019 **What do you like best about LevelEleven?** Very admin friendly to get up and running! Their support team has been good in regards to getting back to us with any questions or issues during the set up process. **What do you dislike about LevelEleven?** Would like for this to be a bit more interactive with splash media. **Recommendations to others considering LevelEleven:** Good solid tool that gets the job done. Not too expensive and not too cheap where you won **What problems is LevelEleven solving and how is that benefiting you?** We are able to get more hype and joy on the Sales floor. During the times of grind, it is always nice to get some attention and motivation going across the floor. **Official Response from Megan Seamans:** > Thank you for your review and feedback! We would love to get more information on this as to learn how to better assist you. Please reach out to your CSM for assistance on making Channel11 more interactive for your team. ### 12. Gamification made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about LevelEleven?** We appreciate the ability to customize slide and reports to celebrate individual and team success. **What do you dislike about LevelEleven?** We would like to see expanded support for google sheets **What problems is LevelEleven solving and how is that benefiting you?** Our gamification program, which relies on LevelEleven, has helped up to decrease our customer hold times and increase our customer satisfaction **Official Response from Megan Seamans:** > We just implemented one new Google Sheet feature that we would love to show you. Please reach out to your CSM to schedule time to go over this feature. ### 13. Great motivation for Sales Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2019 **What do you like best about LevelEleven?** The real-time splashes help the team to celebrate wins when they happen. **What do you dislike about LevelEleven?** Set-up is a little challenging initially, but overall pleased. **What problems is LevelEleven solving and how is that benefiting you?** Coaching has been a challenge in the past, and LevelEleven has helped us zero-in on the metrics that need attention and keep them front-of-mind in between meetings. **Official Response from Megan Seamans:** > Thank you for your review and feedback. Please reach out to your CSM directly for assistance, we're always happy to help! ### 14. Great solution for displaying gamification results **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about LevelEleven?** The solution allows us to create our own content and display business results in a fun and engaging way **What do you dislike about LevelEleven?** It would be nice to be able to display embedded content or content from other websites **What problems is LevelEleven solving and how is that benefiting you?** we have not had major problems or issues with LevelEleven **Official Response from Megan Seamans:** > We are working on adding additional types of content to Channel 11. Your CSM should be able to provide more insight here, please reach out to them. ### 15. Strong UI, configuration growing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2019 **What do you like best about LevelEleven?** Easy to use UI, nice builder behind the scenes. Provides good insight into the work that's occurring **What do you dislike about LevelEleven?** Level of configuration for contests and metrics. Limitation on quarterly look, it would be great to roll up goals for the year. **What problems is LevelEleven solving and how is that benefiting you?** Reporting insight, action-ability and accountability **Official Response from Megan Seamans:** > Thanks for your review and feedback. Please reach out to your CSM as they could show you our executive scorecard rollup as well as ways to look at quarterly information in new ways. ### 16. helpful for keeping track of metrics/quotas but somewhat gimmicky **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2019 **What do you like best about LevelEleven?** this is helpful for keeping track of metrics and understanding where each individual sits on the team in terms of performance **What do you dislike about LevelEleven?** it is somewhat gimmicky and not entirely necessary if you are already using something like SFDC to track these metrics **Recommendations to others considering LevelEleven:** Not entirely necessary if using SFDC for tracking against goals - does have aspects to gamification if that is helpful **What problems is LevelEleven solving and how is that benefiting you?** we don't use it as much as before, but it was meant to motivate the sales team ### 17. Great product to keep track of activity metrics. **Rating:** 3.5/5.0 stars **Reviewed by:** Napoleon H. | Strategist, Sales Enablement, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about LevelEleven?** The integration with SFDC is great, it provides easy visibility into my activities and how I'm doing in comparison to my weekly goals. **What do you dislike about LevelEleven?** The data is canned. I'd like the ability to access other reps data to identify best practices. The salesforce integration is only for certain pages + takes up a ton of room which doesn't allow for other applications. The coaching and quizzes would glitch and delete many of my responses when our quarterly review reports came out. **Recommendations to others considering LevelEleven:** It's a very simple product. As a tenured rep, I don't see much value in it anymore outside of seeing where my peers are at + who stands out during competitions. **What problems is LevelEleven solving and how is that benefiting you?** Competition within the account development function. Visibility into our own performance / work and how it correlates to quota. ### 18. LevelEleven - Sales User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2019 **What do you like best about LevelEleven?** It consolidates KPI's in a user friendly interface and enables managers to use one tool for tracking metrics and coaching. **What do you dislike about LevelEleven?** This is probably an internal issue but a user can't customize Level11 fields in our system which can be frustrating. **Recommendations to others considering LevelEleven:** Great product, my sales team really like it. **What problems is LevelEleven solving and how is that benefiting you?** Coaching, performance tracking, gamification **Official Response from Megan Seamans:** > Hello, thank you for your review and comments! We would love to help you with this issue, please contact your CSM for assistance. ### 19. Amazing gamification **Rating:** 5.0/5.0 stars **Reviewed by:** Alex A. | Market Partner, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about LevelEleven?** I love that it's very simple to visualize performance and creates a great competitive drive in our sales team. **What do you dislike about LevelEleven?** I don't like how slow it is to react and that we've had bad experiences trying to keep it up to date throughout the day. **What problems is LevelEleven solving and how is that benefiting you?** Sales gamification is really helping driving business development. Without this, the BDR team can get bored quickly. ### 20. Excellent Sales Engagement Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Marie C. | Sales Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2018 **What do you like best about LevelEleven?** The presale was very informative and our rep Brendan was excellent the whole way through. Level Eleven was easy to install and setup, but what really made the implementation a success was our Customer Success Manager, Dana. She has ensured we get maximum value out of the app, and managed our implementation straight through. **What do you dislike about LevelEleven?** We have had some challenges with the new video splashes, but in all engagement is still high. **What problems is LevelEleven solving and how is that benefiting you?** LevelEleven has helped us drive adoption of key processes. We have already seen increased engagement via the Channel11 screens. Even our remote reps use Channel11 to help keep them better connected to the team. I highly recommend Level Eleven for anyone looking for an engagement and coaching tool to improve their sales experience in SalesForce. ### 21. Chief Revenue Officer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2017 **What do you like best about LevelEleven?** I like how this prodect has allowed me to customize specific KPI's for each of the 5 positions and departments I manage and and display where each rep is at in real time to the rest of the company. **What do you dislike about LevelEleven?** I've not come across much that i can say is negative, but there were a few times early on where I ran out of API calls with our Salesforce instance that limited the number of refreshes i could trigger each 24 hour period. That caused us to have to pay Salesforce an extra $100 a month for 10000 additional API calls for the product to work properly. **Recommendations to others considering LevelEleven:** I would highly recommend this product for any executives that need to bring a level of visibility into whats happeneing in real time. **What problems is LevelEleven solving and how is that benefiting you?** Real time self management for rep to see where they are in comparison to their peers and enable them to have the information needed to determine how they need to work. Also this has brought a high level of visibility for the rest of the company to see how each position is doing an what to expect/forecast as they work together. ### 22. Simple, intuitive and impactful **Rating:** 5.0/5.0 stars **Reviewed by:** Jim P. | Chief Revenue Officer (CRO), Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2014 **What do you like best about LevelEleven?** ease of use and drives the behaviors I am looking for; specifically where to focus management coaching efforts seamless integration with SalesForce.com pulls it into reps daily workflow. after sales support is excellent (customer service) **What do you dislike about LevelEleven?** "upgrades" are extra complex formulas can be difficult to implement **Recommendations to others considering LevelEleven:** scorecards are a great sales "Fitbit" tool. Use contest engine &breadboards and contest drive behaviors you need to achieve.. **What problems is LevelEleven solving and how is that benefiting you?** automation of contest tracking & leader-board (previously manual) improved inside sales gamification ideas/options Provides what we refer to as our sales "Fitbit" ### 23. Good quality sales team management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Nina B. | Sr. Manager, Product, Customer Resiliency, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about LevelEleven?** I liked the competition functionality of the tool, where you could integrate it with Salesforce and create so many different customized contests. **What do you dislike about LevelEleven?** I disliked some kinks where you couldn't use any field out of SF in your criteria, just some of them. **Recommendations to others considering LevelEleven:** Make sure that you manage your contests weekly, this way they don't expire and you don't have to do manual entry. **What problems is LevelEleven solving and how is that benefiting you?** I was using it for a weekly salespeople contest. The software would capture their sales activity and award different amount of points based on what they have accomplished in a week. The weekly top points person wins. ### 24. Solid offering with excellent leadership team **Rating:** 5.0/5.0 stars **Reviewed by:** Richard H. | Founder, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2017 **What do you like best about LevelEleven?** Bob and the team at LE are meticulous in making sure their product meets the needs at every level of the sales organization. It's nice when a sales leader becomes the founder/ceo of a tool or service to help sales people. Specifically, I like ease of use, layout, functionality, ability to customize without being sucked into an abyss. I also like that it provides insights specifically for management and end users in a way that helps them do their jobs more effectively and efficiently. **What do you dislike about LevelEleven?** Honestly, no dislikes but G2 Crowd forces me to write 40 characters here. **What problems is LevelEleven solving and how is that benefiting you?** Motivation at the street level - gamification. Motivation at the Career Path Level - Helping reps and managers learn how to be better at their own jobs and grow their own skillsets. Revenue - Always helps to have a fun way to drive revenue. ### 25. Great tool for incentivizing sales activity in Salesforce **Rating:** 4.0/5.0 stars **Reviewed by:** Stan P. | Director of Sales Operations, Pharmaceuticals, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** We added the Level 11 product to our Salesforce CRM with the goal of incentivizing our reps and account managers to complete various actions. The tool was extremely helpful when we rolled out updates in Salesforce or other technology platforms. We were able to easily build monthly contests and tailor them to specific groups within our sales team. **What do you dislike about LevelEleven?** The level 11 channel was not particularly helpful for us since the vast majority of our sales reps work in the field. We also attempted to integrate the scorecard feature of Level 11 but abandoned that in favor of Tableau which gave us a more robust visualization of the metrics. Our decision to use Tableau over the Level 11 scorecard was more a function of our multiple data feeds than the scorecard product itself. **What problems is LevelEleven solving and how is that benefiting you?** We have solved the following business problems with the Level 11 contest feature: * Improved automated marketing capabilities by motivating our sales team to enter email addresses and fax numbers in our Salesforce CRM * Improved sales by motivating our sales team to call on higher value accounts * Increased adoption of new technology platforms by tracking use of these new platforms and encouraging their use through the Level 11 contest feature ### 26. Quick set-up, good at promoting positive transparency around key behaviours **Rating:** 4.5/5.0 stars **Reviewed by:** Harry C. | VP of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2015 **What do you like best about LevelEleven?** Channel 11 allows you to create your own custom video channel. We have a 50 inch screen up on the wall that gives the organisation visibility of our output as a team. It helps create positive transparency and also a bit of healthy competition amongst my team. Please do assess your organisational/ team maturity around this type of software. The guys here are young and it's been a good process, one that a couple weren't sure of, but professional maturity has seen it become a part of everyday life. If you are at the top you get an incentive, from a bacon sandwich in the morning to an Amazon voucher, encourage those positive behaviours that you require from your sales team. The support function is good. **What do you dislike about LevelEleven?** There is nothing to dislike, they've made some really strong changes over the past few months, which has amended any initial glitches **Recommendations to others considering LevelEleven:** I would do your research, but if you aren't looking at a complete platform e.g. inside sales etc. with predictive analytics and gamification alone, this seems to do the job. Be interesting to see where other players go in the area. **What problems is LevelEleven solving and how is that benefiting you?** We are encouraging positive behaviours on a daily basis, around calls, emails, meetings and revenue. It is a fine line between creating too many contests and making them a none event and creating ones that are really going to help create healthy competition. ### 27. Level 11 - Good, but needs some work **Rating:** 3.5/5.0 stars **Reviewed by:** James D. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** The overall look and feel of Level 11 is fantastic. It's an awesome tool to keep the Sales team motivated and spur friendly competition amongst different teams within the office. Further the ease of accessibility is great. Changing around team goals, individual goals and other things like adding songs and GIFs is incredibly easy. **What do you dislike about LevelEleven?** The UI of Level 11 can sometimes become extremely glitchy. There have been days were the numbers will overlap with the sales rep pictures causing it to be quite a mess. **Recommendations to others considering LevelEleven:** It works great, just has a few bugs here and there! Overall the pros definitely outweigh the cons! **What problems is LevelEleven solving and how is that benefiting you?** Keeping Sales Reps motivated is the problem we are solving. Level 11 does a fantastic job at this. Further, Level 11 allows Sales Reps to see how their other coworkers are doing, which in turn spurs friendly competition even further. ### 28. Powerful tool for sales gamification **Rating:** 3.5/5.0 stars **Reviewed by:** BRAYDEN S. | Vice President, Vendor Management Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about LevelEleven?** LevelEleven is a powerful tool for sales team gamification. The team at LevelEleven is very proactive about engaging with us to ensure were getting full utilization of the software. The development team at LevelEleven continues to deliver additional functionality. **What do you dislike about LevelEleven?** LevelEleven is driving greater visibility into sales activities, but it's unclear for us if it's delivered incremental value from a bookings perspective. Scorecard metrics could be better integrated with our existing reports and dashboards. We use LevelEleven in addition to standard reports and dashboards, so in some respects, LevelEleven scorecard is a bit duplicative. Also, we'd like more examples of contests that other companies have used. Our account manager has been helpful with this, but additional resources related to this would be great. **Recommendations to others considering LevelEleven:** Make sure you have a resources available to design and implement contests. **What problems is LevelEleven solving and how is that benefiting you?** Sales gamification. Our sales team likes the contests. ### 29. Great for Competitions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2017 **What do you like best about LevelEleven?** LevelEleven allows you to create metrics on just about anything that you can normally report on in SFDC. Building team metrics is incredibly easy, and displaying them on a TV in the sales room allows our reps to quickly hold each other accountable. **What do you dislike about LevelEleven?** I wish there were more pre-built out competitions. **What problems is LevelEleven solving and how is that benefiting you?** Having ChannelEleven on the TV in the sales room allows our reps and managers to quickly look at the screen and identify where they are for the day/week/month, and how many more numbers they need to hit. When an individual goal is hit, reps can choose which song they want to play, which is fun! ### 30. Inside sales team game changer! **Rating:** 4.5/5.0 stars **Reviewed by:** Kristen J. | Director of Operations, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2015 **What do you like best about LevelEleven?** The individual scorecards have changed the way we do business - no more hunting for dashboards/reports and wondering if they're correct. The scorecard is real time gratification for inside sales team members. **What do you dislike about LevelEleven?** Not being able to click on the scorecard to see list of applicable metrics is often limiting. As a manager, I'd like to be able to click on the team scorecard and see the metrics that has contributed to the results displayed. **Recommendations to others considering LevelEleven:** Consider your motivation for this tool - there is so much more to LevelEleven than just visual communication as I had originally believed. The individual and manager scorecards paired with contests is game changing. **What problems is LevelEleven solving and how is that benefiting you?** We've solved the headache at end-of-quarter in truing up deals to be paid on. Our team knows instantly via their scorecard what they have achieved. ### 31. Gamification of sales processes to drive performance **Rating:** 4.5/5.0 stars **Reviewed by:** Jake G. | Sales Operations Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about LevelEleven?** I really like how awesome their customer support is and how they are constantly improving the product. It is a lot better then some companies that just never listen to their customers. They actually do and its great. **What do you dislike about LevelEleven?** There are some limitations. I wish that it had more customization in terms of how the channel 11 platform works but overall it does what it needs to. **Recommendations to others considering LevelEleven:** I would recommend this product to anyone who is looking to make their sales team more fun. Our organization isn't a good fit for the use of coaching and other things but it really isn't Level 11 fault. I know we have made this product work for us and glad we did. **What problems is LevelEleven solving and how is that benefiting you?** Increase productivity and gamification on the sales floor. It helps build comraderie. ### 32. Lots of horsepower, but lacks simplicity **Rating:** 3.0/5.0 stars **Reviewed by:** Joey B. | Enterprise Account Executive, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2017 **What do you like best about LevelEleven?** Allows to track any and all KPI's in a variety of ways. Leveleleven, in my opinion, is a leader in the market when it comes to this type of software. **What do you dislike about LevelEleven?** Level eleven comes with a heavy, heavy sticker price, and I understand it's fairly laborious to implement, onboard, and maintain. **What problems is LevelEleven solving and how is that benefiting you?** We use it to manage activities, pipeline, and revenue. ### 33. Smooth implementation, immediate value, terrific support **Rating:** 4.5/5.0 stars **Reviewed by:** Rick W. | Vice President, Business Development, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2017 **What do you like best about LevelEleven?** The implementation process was extremely well organized and managed, with lots of hand-holding and continued support afterwards. **What do you dislike about LevelEleven?** There are a few reporting limitations which they are actively working on. **What problems is LevelEleven solving and how is that benefiting you?** Tracking sales activities, coaching salespeople for greater productivity. ### 34. Great interactive way for reps to understand their KPIs **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria F. | Admin-Sales Operations, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about LevelEleven?** I like that its easy to build score cards and to track my reps KPIs. I work for a company that has thousands of employees and in our specific brand we have around 80 QBRs in an office, so tracking KPI's in an interactive way is very important. it also allows you to put sound clips and to use a "splash" for when they hit their goal/target. **What do you dislike about LevelEleven?** wish it was more interactive with the reps **Recommendations to others considering LevelEleven:** they listen to their clients requests and nearly everything we request from them they deliver **What problems is LevelEleven solving and how is that benefiting you?** KPI tracking for QBRs and for onboarding new reps to understand how to succeed in the company. Its beneficial in the way that it makes it fun to do your job, lol. ### 35. Focusing on the metrics that matter most **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff W. | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** LevelEleven helps our sellers focus on the key metrics that drive their performance, and it does so in a fun and engaging way. The fact that it integrates seamlessly with our other technology (Salesforce and Enplug) is awesome. **What do you dislike about LevelEleven?** I only wish we could have more than four metrics per scorecard. **What problems is LevelEleven solving and how is that benefiting you?** Our sellers are inundated with data and information. Filtering out the noise and focusing on the key metrics that have the most direct influence on our results is critical. LevelEleven helps us do just that. Since deploying LevelEleven, I've noticed a definite increase in the sellers' awareness of their individual metrics. Plus, the gamification aspect of LevelEleven, combined with their naturally competitive nature, has resulted in an extra surge in performance. ### 36. Contest driven Success and Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Lynette L. | Executive Administrator for ENR Sales, Assistant for ENR Events, Editorial, and Marketing , Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** Very easy to navigate and set up contests. An easy way to see performance and drive success. Dashboards for sales reps and managements. Able to set goals and see progress with ease. Rev goals are driven by competition and team effort. **What do you dislike about LevelEleven?** I would like to be able to put in yearly goals and have the ability for it to calculate goals based on how many months are left in the year automatically. It would be nice to have a way to show details of the goals that have been met by populating certain fields. This would be great if it should not only a dollar amount the ability to drill down and see the account and products sold etc. **Recommendations to others considering LevelEleven:** I would allow for one manager to be able to edit the fields, as too many hands in the cookie jar make for mistakes to happen. Make sure that the admin knows how to set up filters so it will correctly reflect on the dashboards. Do a test run and add yourself as an admin and make sure it is working correctly before deployment, usage, **What problems is LevelEleven solving and how is that benefiting you?** Revenue goals. Monthly goals. Also activities that are required for business success. ### 37. Great Engagement on the Sales Floor **Rating:** 4.0/5.0 stars **Reviewed by:** Trevor D. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2017 **What do you like best about LevelEleven?** The ability to customize contests, sales numbers and fun elements such as music and video make the platform a must have on the sales floor. **What do you dislike about LevelEleven?** We've experienced some lags between different TVs, though that might be a problem on our end. **Recommendations to others considering LevelEleven:** Be clear in what you want to accomplish from LevelEleven and what you want to track. They can likely find a solution, but it's important to know what is important internally first. **What problems is LevelEleven solving and how is that benefiting you?** Activating the sales floor, energizing the sales force ### 38. AMAZING UX and Clear Metrics Displayed **Rating:** 5.0/5.0 stars **Reviewed by:** Kareem k. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** I love the fact that LevelEleven displays sales KPI's so easily. It is a true art to be able to see trending information inside of Salesforce is a n easily digestible manner. This is far better than having tons of SFDC dashboards. **What do you dislike about LevelEleven?** To be honest nothing really to improve because by time I make a suggestion, it is on their product roadmap. The team rolls out new features quickly. **What problems is LevelEleven solving and how is that benefiting you?** We needed a very easy way to show reps their progress and how they are trending towards that progress. With LevelEleven we can now coach against the KPI required to do that job in an easy to view dashboard. ### 39. Best In Class... and it's not close **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler D. | Customer Success Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about LevelEleven?** The company's open attitude toward implementing ideas from it's customers. Level 11 expedites changes to the application to meet business needs of it's customers extremely fast and they consistently directly ask us for changes. **What do you dislike about LevelEleven?** I can't say there is much that I dislike about the application, or the company that has created and supports it. **Recommendations to others considering LevelEleven:** I highly recommend this application and would be eager to try anything they release. **What problems is LevelEleven solving and how is that benefiting you?** This application takes an incredibly simple idea; giving sellers nonstop access to their key performance metrics, and they do it extremely well. If you want to drive seller efficiency and performance, look no further. ### 40. Great in Theory **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2017 **What do you like best about LevelEleven?** When I first completed my walk-through of the product, I was very excited to get started. I really liked the ability to adjust individual contributor daily/weekly goals based upon their past/current performance so that their dashboard was more personalized to them. **What do you dislike about LevelEleven?** I have to rely on an administrator to change up my teams, and as I train/manager our newest hires and have a new class each month, it's difficult to coordinate and I've stopped using the product altogether. If more than one "manager" could be assigned in LevelEleven, this would make it more beneficial to me in my role (new hires have more than one person they report do but they're only allowed one in LevelEleven). **Recommendations to others considering LevelEleven:** Make sure that you have easy access to your administrator and that any quirks that are going to bend the rules of LevelEleven are thoroughly vetted, particularly in a free trial of the product. **What problems is LevelEleven solving and how is that benefiting you?** The idea is that we were going to be able to provide the WHY to an individual contributor's metrics by showing them what they would need to do to accomplish their goals but that really hasn't happened. ### 41. Replace ugly SFDC reports! **Rating:** 4.5/5.0 stars **Reviewed by:** Devin R. | Senior Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2017 **What do you like best about LevelEleven?** Is there anything uglier than salesforce reports? LevelEleven's reports look really good and match the modern office space much better than SDFC reports **What do you dislike about LevelEleven?** When we implemented this software we had a ton of outages and crashes but those were resolved pretty easily **Recommendations to others considering LevelEleven:** Truthfully, it's not really a necessary software, but it adds a nice look to the screens around many sales offices and it was a great product to use **What problems is LevelEleven solving and how is that benefiting you?** Easier insights on generating reports that are relevant to managers, rather than all of the extra information contained in most SFDC reports ### 42. LevelEleven is helping keep us accountable and enabling us to confidently raise the bar **Rating:** 5.0/5.0 stars **Reviewed by:** Beth S. | Executive Director, Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2017 **What do you like best about LevelEleven?** I like that we are able to monitor our progress on key performance metrics real time and address issues or concerns as they surface during the month rather than at the end of the month. I also like the coaching component. **What do you dislike about LevelEleven?** The only dislike is the default time frames for performance metrics. However, I understand that is being modified and new time frames being rolled out soon. So...no dislikes **What problems is LevelEleven solving and how is that benefiting you?** LevelEleven is keeping all team members informed about real progress being made. It doesn't allow individuals to hide behind excuses because realtime metrics are in place. ### 43. Ashley Bell is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2017 **What do you like best about LevelEleven?** Whenever a call Ashley she is ready and willing to help. She is an awesome employee and I really appreciate her. **What do you dislike about LevelEleven?** Nothing I like it fine and find nothing wrong with it accept this review requiring me to type 40 characters. **What problems is LevelEleven solving and how is that benefiting you?** Ashley helped me multi times with multi problems. Recently she helped me put together a calling contest which turned out great - she is truly awesome. ### 44. A Good Sales Contest Program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2017 **What do you like best about LevelEleven?** The idea of connecting the data from Salesforce with level 11 contest is just amazing! My colleagues use Salesforce for pipeline and CRM and Level 11 help all data display on the screen which motivates the whole team! **What do you dislike about LevelEleven?** There are some unsolved bugs. For displaying the sales performance, I can only upload the salesforce report instead of building up the leaderboard. **Recommendations to others considering LevelEleven:** If you want to motivate your team, try it out! **What problems is LevelEleven solving and how is that benefiting you?** Back then I was solving the bugs because the sales revenue on the contest is not accurate compared to what it showed on Salesforce and at the end, I gave up and just uploaded the salesforce report and it is not so bad! ### 45. Great tool to provide insights into sales activities and motivate your team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2017 **What do you like best about LevelEleven?** The salesforce integration is a great way for remote sales people to be as connected with the corporate office and their team. The new coaching features are great for 1-1's and the scorecards help managers keep their team on track. Additionally the Level11 Channel replaces functionality previously used by another vendor. **What do you dislike about LevelEleven?** Wish the Channel11 had more features that make the board less repetitive. Level 11 is committed to adding customer improvements. **Recommendations to others considering LevelEleven:** Anyone using a motivating TV channel looking for more from a company that is sales focused. **What problems is LevelEleven solving and how is that benefiting you?** KPI Alignment ensuring that salespeople are hitting weekly/monthly metrics. Aligning behaviors across the sales organization; motivation. We are seeing consistency and improved behaviors. The reps like the scorecards. ### 46. Account Executive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about LevelEleven?** It was a great way to see a leaderboard of not only yourself but team as well. Nice way to add friendly competition **What do you dislike about LevelEleven?** Need more ways to customize the way it appeared. **What problems is LevelEleven solving and how is that benefiting you?** NIce way to add some friendly competition but to also track your personal goals ### 47. Great Client Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Laura S. | Sales Operation Coordinator, Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** I really appreciate how responsive and customer centric they are. They also are great with coming up with ideas and recommend best practices when using the contest engine. The entire team is very helpful. **What do you dislike about LevelEleven?** The L11 system is not entirely user friendly especially when changes need to occur. We build over 120 contests a month and if there are any changes to be made, its very time consuming to go through 40+ contest. A mass update feature would be very beneficial. **What problems is LevelEleven solving and how is that benefiting you?** There is definitely hype and awareness of various behaviours as a result of the incentive contests. The L11 channels are displayed nationally across our offices and it really motivates the reps to step up their game. ### 48. Great Performance Management and Coaching Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kareem G. | Sr Sales Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about LevelEleven?** I love the easy to view interface to shoe trending informaiton that both managers and reps can see, to see how they stack up against their peers and company goals. **What do you dislike about LevelEleven?** The ability to do a deep drill down on the actual records being worked isn't as strong. **What problems is LevelEleven solving and how is that benefiting you?** We need an easy way that reps can see how they are doing each day in relation to where they need to be at for the month/week. ### 49. It's quick, easy to reference, and yields accurate details of your progress. **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon M. | Server, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2017 **What do you like best about LevelEleven?** That the application is simple and easy to understand. **What do you dislike about LevelEleven?** I wish there was a way to separate my information from my partner who also assists in managing the account. **What problems is LevelEleven solving and how is that benefiting you?** I get to track my pattern and keep up with my quota by quickly referencing where I am for the day or week. I am solving trends in how much I am following with my goals and objectives. ### 50. LevelEleven Review **Rating:** 4.0/5.0 stars **Reviewed by:** Ben F. | Data Analyst, Research, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about LevelEleven?** Incredibly quick responses to any issues. Very receptive to feedback about potential product upgrades and business solutions. **What do you dislike about LevelEleven?** Dynamic capabilities are limited to Salesforce data, Images and Videos need manual updating. Color schemes for reports are not customizable. **What problems is LevelEleven solving and how is that benefiting you?** Salesforce reports allow consistent reporting across different levels of the company. Access is available to anyone with a TV. LevelEleven has provided a lot more visibility for goal tracking and rep performance. ## LevelEleven Discussions - [Can we access custom fields?](https://www.g2.com/discussions/custom-fields-6b269325-3a8e-4dc6-82bf-f1f646372d14) - 1 upvote - [What Salesforce objects does your platform interact with?](https://www.g2.com/discussions/salesforce-integration-0a9a8f4b-1950-4af6-b359-1b47de75dd38) - 1 upvote - [Do I have to offer a prize?](https://www.g2.com/discussions/prizes) - 1 upvote - [Can I run multiple contests at the same time?](https://www.g2.com/discussions/multiple-contests-c1c27b9d-b46e-4a23-941e-336a4f9829a4) - 1 upvote - [Can we access custom objects?](https://www.g2.com/discussions/custom-objects-ea923ff1-7114-4851-a88e-5d6ab8ddbfd8) - 1 upvote - [View LevelEleven pricing details and edition comparison](https://www.g2.com/products/leveleleven/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-29+02%3A02%3A08+-0500&secure%5Bsession_id%5D=3e9d65eb-4b1c-48a5-a9d2-142e26b7caa2&secure%5Btoken%5D=660e9b62fa976a04dd83bc310b7892c92d6589dc134fc16323f4c31823e514a4&format=llm_user) ## LevelEleven Features **Competition** - Competition Templates - Custom Competitions - Team Competitions - Simultaneous Competitions - Competition Adjustments - Awards and Incentives **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Agentic AI - Sales Gamification** - Autonomous Task Execution **Integrations** - CRM Integration - TV Streaming **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Platform** - Reporting - User, Role, and Access Management - Enterprise Scalability - Data Import & Export Tools - Performance and Reliability **Administrative** - Integration - Employee Structure - Behavior Monitoring **Generative AI** - AI Text Summarization **Employee Features** - User Profiles - Notifications - Mobile ## Top LevelEleven Alternatives - [Ambition](https://www.g2.com/products/ambition/reviews) - 4.6/5.0 (573 reviews) - [Spinify](https://www.g2.com/products/spinify/reviews) - 4.6/5.0 (940 reviews) - [Hoopla](https://www.g2.com/products/hoopla/reviews) - 4.2/5.0 (327 reviews)