# LevelEleven Reviews **Vendor:** Ascent Cloud **Category:** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 276 ## About LevelEleven LevelEleven is the leading performance management platform for revenue teams. We help customer-facing teams focus on the daily behaviors that drive predictable results. With LevelEleven, organizations can: Align reps around the right leading indicators Drive accountability with real-time scorecards and dashboards Motivate performance through gamification and contests Enable managers to coach consistently using actionable data Reps know exactly what’s expected. Managers coach with clarity and consistency. Executives gain visibility into what’s driving revenue — and what isn’t. Stop managing outcomes. Start driving behaviors that create them. ## LevelEleven Reviews ### 1. LevelEleven Boosts Sales Productivity with Motivating, Easy-to-Run Gamification and Pacing **Rating:** 5.0/5.0 stars **Reviewed by:** Steve G. | Vice President, Advanced Solutions Sales, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about LevelEleven?** LevelEleven is a highly effective, easy-to-use platform for improving sales productivity. The setup process is straightforward, and sales leaders can launch, run, and manage programs independently without needing admin support. The gamification features—real-time tracking, pacing, and badges—are genuinely motivating and help keep teams focused on the right behaviors. Reps always know where they stand, which encourages consistent execution, reinforces accountability, and helps maintain momentum over time. **What do you dislike about LevelEleven?** When we try to run too many things at once, it can create sprawl. That’s why it requires clear prioritization and adjusted views, so it continues to create focus rather than becoming a distraction. **What problems is LevelEleven solving and how is that benefiting you?** It helps drive the right activities at the right time and at the right pace, creating a natural sense of urgency and accountability. It also supports more frequent, more effective coaching and keeps everyone aligned on what needs to happen next. **Official Response from Ashna Patel:** > We’re glad to hear LevelEleven is helping your team stay focused, accountable, and consistently executing on the right activities. You also raised a great point around program sprawl. The most successful teams tend to be very intentional about prioritization and using focused views to reinforce what matters most. We’re continuing to invest in ways to help teams maintain that clarity as they scale. We appreciate you sharing your experience, it means a lot. ### 2. Crystal-Clear Sales Target Visibility with Easy, Top-Notch Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Guillaume C. | Director of Inside Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about LevelEleven?** It gives crystal clear visibility to sales reps and managers on their targets and performance. It does in the end increase overall team performance and pushes individuals higher. Support for onboarding is top notch and setup itself is very easy and intuitive **What do you dislike about LevelEleven?** It could have more flexibility in terms of user experience as an admin. More often than not, we have to adapt our competition to the engine as opposed to the engine fitting our competition requirement. Same for intelligence and insights on LPI which is limited to 4 metrics. Good thing is that the team is open to feedback and launching new features and improvements over time **What problems is LevelEleven solving and how is that benefiting you?** Visibility to sales results for sales reps and management. Liveliness and gamification of incentive **Official Response from Ashna Patel:** > Hi Guillaume, It’s great to hear that LevelEleven is providing clear visibility for both reps and managers, and that your onboarding and setup experience has been smooth. Helping teams get up and running quickly while driving measurable performance is a key focus for us. We also appreciate your candid feedback on flexibility and insights. Expanding admin control and enhancing analytics are areas we’re actively working on, and input like yours directly helps shape those improvements. Thanks again for sharing your experience and helping us continue to evolve. ### 3. One of our best tools **Rating:** 5.0/5.0 stars **Reviewed by:** Edmir M. | Sr. Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2021 **What do you like best about LevelEleven?** The way that the tool is easy to use and how close their support team is when we need It is faster, really user friendly and with a great possibility of customization. I never had a question or a project that I didn't have a close and personalized meeting with the support team to fixed and something also to bring me insight on how do it better. **What do you dislike about LevelEleven?** Different from other tools that I have been using in almost 22 years managing teams, this tool is quite complete; at this moment, nothing that I can dislike. The visual part is all that you need, isn't beautiful but it work to bring the information that you need. **Recommendations to others considering LevelEleven:** It is straightforward to implement, and the support team is fantastic. I genuinely recommend it as primary tool to follow your team If you are implementing or think to change your actual report tool, check on Level Eleven **What problems is LevelEleven solving and how is that benefiting you?** We can follow our sales pacing quickly and the way that we can build our Motivational Campaigns using LevelEleven. You can build your own dashboards faster than other tools and also you can have a large variety of options to build it too. I'll strongly recommend for teams that need to follow a great number of KPIs, that has more than one team to follow (since you can easily change teams in this tool) and also to provide you insights based on their reports. As Sr. Manager I'm more confortable to see that the whole team has a faster visibility of their own and the teams results in all KPIs and results that they had in a daily basis ### 4. Do not use! - Customer Service is non existent **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about LevelEleven?** The UI is nice and their sales reps know how to sell you on their customer support. **What do you dislike about LevelEleven?** They do not have customer support. I have been waiting 4 months for them to fix a connection issue between Salesforce and their system. But of course, we are paying for it during that time. I hope no one else makes the same mistake. **What problems is LevelEleven solving and how is that benefiting you?** Well, I am not solving any problems since I can not connect my Salesforce. ### 5. Fantastic solution for measuring sales activity, puts your most important KPIs at your fingertips! **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about LevelEleven?** The LevelEleven software is an excellent addition to Salesforce if you are a leader managing your sales team by measuring their ACTIVITIES vs. just total revenue, which is a key success factor. It allows you to choose the behaviors and actions you want your sales team to take, and measure their performance in real time. It puts your most important KPIs at a quick glance, and also stack ranks the team in a way that is very motivating for competitive salespeople. We used just their very basic solution and saw results very quickly. I highly recommend the tool, and also the team! They were fantastic in helping us configure it in a way that works for us, and showed us how to easily make any changes ourselves. Fantastic solution! Another side benefit - It makes your team log their work in salesforce if they want to show up well on the scorecard! **What do you dislike about LevelEleven?** We had no downsides at all. Even the salespeople found it easy to use and liked seeing their rankings. **What problems is LevelEleven solving and how is that benefiting you?** No problems at all, set up and config were easy, their support team was fantastic and easily reachable. Benefits - my team logged more in salesforce (Eureka!), scorecard was meaningful and motivating, very easy to read. ### 6. Great experience with LevelEleven to accelerate my team **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo M. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2021 **What do you like best about LevelEleven?** The way that is easy to control the pacing of my team **What do you dislike about LevelEleven?** The lack of the possibility to annulate some days of the pacing (example: to exclude the holiday) **Recommendations to others considering LevelEleven:** I strongly recommend you you want to track pacing and make fast decisions **What problems is LevelEleven solving and how is that benefiting you?** Real time control, and as benefits, possibilities to make fast decisions and to have good visibility ### 7. Amazing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about LevelEleven?** The tool is really good, I have been working with it for over 2 years and our reps simply love it. From my perspective as System Specialist, I always value the level of customer support and Laure has been with us the whole time and never left anything fall through the cracks. she is simply a legend. **What do you dislike about LevelEleven?** not much to be honest, Maybe the feature releases are too long and it is always focused on big changes and small features always fall behind and maybe forgotten. **Recommendations to others considering LevelEleven:** I have worked in previous companies that always had plans to implement gamification system like level eleven, but they've always had bad experiences, especially the ones that opted for an in house solution. So I would extremely recommend Level eleven especially for the cost that doesn't seem to be that expensive for what it offered. **What problems is LevelEleven solving and how is that benefiting you?** Without a doubt, our resp really feel motivated when they see their splashes coming off, we can see them celebrating theirs and other achievements ### 8. Innovative and Efficient Salesforce App **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about LevelEleven?** Leveleleven focuses on highlighting the relevant data points in Salesforce, and draws the users attention to the intended metric. Sales and Service Rep activities can be tracked and rated with a time bound and measurable approach. With Geopointe, they have integrated mapping capabilities to address all needs of a field sales and service team. This app is helpful to a B2C sales and service driven organization with high # of sales. **What do you dislike about LevelEleven?** A bit complicated to use for novice users and managers. better training aids required. **Recommendations to others considering LevelEleven:** High # of direct sales in the B2C space is the ideal use case for Leveleleven **What problems is LevelEleven solving and how is that benefiting you?** We are changing the way our Sales Reps view competition and metrics, using the scorecards and contests. We are also introducing new metrics. ### 9. Love the interactive features - great for sales associates and managers! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about LevelEleven?** My favorite feature of LevelEleven is the customizable splashes. My team loves seeing their picture and hearing their song play when they close a sale. As a manager, I love the 1-1 coaching feature to keep me organized and create more effective meetings. **What do you dislike about LevelEleven?** I don't see any downsides to using LevelEleven. **Recommendations to others considering LevelEleven:** Totally worth the investment! Your associates and managers will love it and you will see immediate results. **What problems is LevelEleven solving and how is that benefiting you?** 1-1 meetings are much more effective and efficient with the coaching features. We can easily access reports and dashboards from leveleleven to take a deeper look at metrics and goals. It holds us both accountable and tracks progress and conversations. ### 10. I use LevelEleven with my sales team all the time! **Rating:** 5.0/5.0 stars **Reviewed by:** Spencer P. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2020 **What do you like best about LevelEleven?** I love the screen splashes where you can play music and have a reps' name appear on the screen. It helps push tempo and the team gets really excited about it. When running competitions, it gives us an easy to way visualize results. In the past, we had to send manual updates via spreadsheets or having teams manually enter results. **What do you dislike about LevelEleven?** Competitions can't be retroactive, they can only be applied going forward. That has probably been the most frustrating thing. **Recommendations to others considering LevelEleven:** Make sure you set up your competitions early as they can't go retroactive. This just requires organization and planning. **What problems is LevelEleven solving and how is that benefiting you?** Making key metrics visible to the entire team. It's helped our team stack rank themselves with one another and drive competition. We use the scorecard which just helps keep metrics in front of the teams. The biggest benefit we've seen is when we run competitions our teams get way more excited and performance is way better when we use LevelEleven. It turns into more of an event because we have music playing as certain actions are achieved and the scoreboard is constantly viewed on TV's around the office. ## LevelEleven Discussions - [Can we access custom fields?](https://www.g2.com/discussions/custom-fields-6b269325-3a8e-4dc6-82bf-f1f646372d14) - 1 upvote - [What Salesforce objects does your platform interact with?](https://www.g2.com/discussions/salesforce-integration-0a9a8f4b-1950-4af6-b359-1b47de75dd38) - 1 upvote - [Do I have to offer a prize?](https://www.g2.com/discussions/prizes) - 1 upvote - [Can I run multiple contests at the same time?](https://www.g2.com/discussions/multiple-contests-c1c27b9d-b46e-4a23-941e-336a4f9829a4) - 1 upvote - [Can we access custom objects?](https://www.g2.com/discussions/custom-objects-ea923ff1-7114-4851-a88e-5d6ab8ddbfd8) - 1 upvote - [View LevelEleven pricing details and edition comparison](https://www.g2.com/products/leveleleven/reviews/leveleleven-review-74937?section=pricing&secure%5Bexpires_at%5D=2026-05-22+22%3A56%3A48+-0500&secure%5Bsession_id%5D=66f55031-3b80-41cf-b007-583aaea3dfd8&secure%5Btoken%5D=29604010cc8238947047f184f5e2f180d40673df6f4cbe0ecef1570b1d6255e2&format=llm_user) ## LevelEleven Features **Competition** - Competition Templates - Custom Competitions - Team Competitions - Simultaneous Competitions - Competition Adjustments - Awards and Incentives **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Agentic AI - Sales Gamification** - Autonomous Task Execution **Integrations** - CRM Integration - TV Streaming **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Platform** - Reporting - User, Role, and Access Management - Enterprise Scalability - Data Import & Export Tools - Performance and Reliability **Administrative** - Integration - Employee Structure - Behavior Monitoring **Generative AI** - AI Text Summarization **Employee Features** - User Profiles - Notifications - Mobile ## Top LevelEleven Alternatives - [Ambition](https://www.g2.com/products/ambition/reviews) - 4.6/5.0 (573 reviews) - [Spinify](https://www.g2.com/products/spinify/reviews) - 4.6/5.0 (940 reviews) - [Hoopla](https://www.g2.com/products/hoopla/reviews) - 4.2/5.0 (327 reviews)