LevelEleven Reviews & Product Details

The LevelEleven software is an excellent addition to Salesforce if you are a leader managing your sales team by measuring their ACTIVITIES vs. just total revenue, which is a key success factor. It allows you to choose the behaviors and actions you want your sales team to take, and measure their performance in real time. It puts your most important KPIs at a quick glance, and also stack ranks the team in a way that is very motivating for competitive salespeople. We used just their very basic solution and saw results very quickly. I highly recommend the tool, and also the team! They were fantastic in helping us configure it in a way that works for us, and showed us how to easily make any changes ourselves. Fantastic solution! Another side benefit - It makes your team log their work in salesforce if they want to show up well on the scorecard! Review collected by and hosted on G2.com.

We had no downsides at all. Even the salespeople found it easy to use and liked seeing their rankings. Review collected by and hosted on G2.com.

The tool is really good, I have been working with it for over 2 years and our reps simply love it.

From my perspective as System Specialist, I always value the level of customer support and Laure has been with us the whole time and never left anything fall through the cracks. she is simply a legend. Review collected by and hosted on G2.com.

not much to be honest,

Maybe the feature releases are too long and it is always focused on big changes and small features always fall behind and maybe forgotten. Review collected by and hosted on G2.com.

Leveleleven focuses on highlighting the relevant data points in Salesforce, and draws the users attention to the intended metric. Sales and Service Rep activities can be tracked and rated with a time bound and measurable approach.

With Geopointe, they have integrated mapping capabilities to address all needs of a field sales and service team. This app is helpful to a B2C sales and service driven organization with high # of sales. Review collected by and hosted on G2.com.

A bit complicated to use for novice users and managers. better training aids required. Review collected by and hosted on G2.com.

My favorite feature of LevelEleven is the customizable splashes. My team loves seeing their picture and hearing their song play when they close a sale. As a manager, I love the 1-1 coaching feature to keep me organized and create more effective meetings. Review collected by and hosted on G2.com.

I don't see any downsides to using LevelEleven. Review collected by and hosted on G2.com.

I love the screen splashes where you can play music and have a reps' name appear on the screen. It helps push tempo and the team gets really excited about it. When running competitions, it gives us an easy to way visualize results. In the past, we had to send manual updates via spreadsheets or having teams manually enter results. Review collected by and hosted on G2.com.

Competitions can't be retroactive, they can only be applied going forward. That has probably been the most frustrating thing. Review collected by and hosted on G2.com.

It's great to have a public leaderboard to help motivate our sales team. We have a big-screen TV that's front and center for our sales department to see on a daily basis. We use Level Eleven to compete amongst ourselves while also creating a bit of ownership and accountability for our reps.

We've also used this a few times for Sales Spiffs, just to create a bit more visibility of what's going on and to keep everyone focused on the end goal. We've found this to be pretty helpful to keep everyone aligned and motivated so that our spiffs don't fall off or lose steam. Review collected by and hosted on G2.com.

It can be a bit of a pain to configure. Support is pretty good, but it's not too user friendly for setting up. Once you understand how to use it though, it becomes pretty straightforward and fairly easy to continue configuring and editing. Review collected by and hosted on G2.com.

Our users like the visual, and sometime audio, of knowing they hit goals and challenging each other. Some of the dashboards we were ale to develop using LevelEleven metrics instead of traditional Salesforce because of the ease of setting and modifying goals. Review collected by and hosted on G2.com.

Like everyone we have a very customized org and sometimes the difficulty is taking our information and trying to make it fit. Having an inside Sales rep classified different was on a quote, order, and invoice from an ERP is an internal issue but the users do not know the difference they just want to see their stats. Review collected by and hosted on G2.com.

I like how easy it is to create, and drive competition on my team. It also provides easy visibility for my reps to hold themselves accountable.My reps find it to be a fun and exciting way to tracker stats. It's a one stop shop where I can see my team's overall performance. It speeds up the performance processing. My reps find it to be very easy to use as well. They like to see how they stack up against their teammates. Can you. Yeah, fun, great, terriffic. Review collected by and hosted on G2.com.

I like everything about it. It's easy to use, and easily impassible. It's SOO EASY!!!

I wish I could change the colors. More custumization would be nice. Review collected by and hosted on G2.com.

Ease of use for contests. Ability to publish stuff to L11 TV on a per 'team' basis. Review collected by and hosted on G2.com.

There is no real hook to get remote users to open up the URL and enjoy the L11 TV broadcast or contest feeds. If a user isn't around our corporate HQ monitors on each floor then they are out of the loop. Placing certain items on the Home page in SFDC can help but we were never shown that at launch. Review collected by and hosted on G2.com.

It is simple to use, easy to understand, and the company is taking the product in a great direction with the one-on-one coaching feature Review collected by and hosted on G2.com.

Setup for competitions and ongoing maintenance of content for Channel 11 can get tedious but I assume that would be an issue with any other similar product. Review collected by and hosted on G2.com.

Tracks KPIs compared to where you should be MTD, the team LOVES the videos whenever they get a sale, and their coaching module has helped us be more consistent with one to ones and pipleine reviews Review collected by and hosted on G2.com.

It can be a little buggy from time to time and there are a few features that seem basic they are missing. For instance, you can set a followup task after a meeting but then you can't sort by due date when looking at tasks. Review collected by and hosted on G2.com.

Level Eleven helps to steer sales teams into the behaviors that truly move the needle in sales performance. Seeing the metrics and Team ranking score enables a "hunter" mentality and friendly competition that has drastically improved overall performance Review collected by and hosted on G2.com.

Creation of the metrics should have more flexibility. For example.. if activity is a metric you can only metric tasks or events, you cannot aggregate the activity types. Review collected by and hosted on G2.com.

The Sales ScoreCards and Coaching aspects of this tool enable each team member to see where they stand on the KPIs that matter most and the Coaching 1:1 templates track our history we can outline action items and every rep is prepared because I get their 1:1 template sent before we meet. We have more time for coaching in each and every session. Review collected by and hosted on G2.com.

Dislike? Nothing. As with any software there are always areas for improvement. The "TV Channels" are super motivating and it brings life to the sales floor -- wish there was some additional features but it does just about what any other tool out there does. Review collected by and hosted on G2.com.

This is the 3rd company I have used Level11 at, and I think it's a must for a sales team. I love how you can easily create contests and leaderboards that automatically refresh. Some contests I've done beyond "Top Sales Rep of the Month" are paring reps up together and competing against each other, making calls worth different points than demos set, etc. I also really like the new coaching tool. I use it every week for my 1:1's to have a consistent agenda. We also can refer back to past 1:1's notes, to ensure we're hitting what we wanted to. Lastly, Chanel11 is a MUST. Reps love seeing where they are to our KPI's. It stirs up a lot of healthy competition. Review collected by and hosted on G2.com.

You can't set contests and have them be retroactive. Also, I'd like some contests to just start again automatically every month, rather than me have to copy/create it every month. The coaching is still a little new, and some of the "Titling" could be cleaner Review collected by and hosted on G2.com.

I love that I can create sales contests and display them in a very eye catching fashion without a ton of effort. The integration with Salesforce is amazing. Review collected by and hosted on G2.com.

I wish there were more customization options Review collected by and hosted on G2.com.

What we loved the most is when level eleven could simplify our works by using their products to enhance our sales performance. Review collected by and hosted on G2.com.

That would be great if you could add logical formula in scorecard and cross filter with different object. Review collected by and hosted on G2.com.

The UI was pretty nice - a lot of our reps found it visually appealing and loved the celebratory videos/audio you customize once they hit their goal. Review collected by and hosted on G2.com.

The set-up of metrics and teams on the back-end was cumbersome and not scalable. We have about 100 sales reps, with 8 different roles, two different sales cycles, and about 20 different metrics. Getting all of this configured and maintained is a LOT of work. Review collected by and hosted on G2.com.

We've been with LevelEleven for almost 5 years and couldn't imagine our team without it. LevelEleven's tool have led to outsized growth for our entire team and best of all allow our reps to manage themselves - cutting down on the need to micromanage almost entirely.

We're lucky to have found L11 and would hesitate recommending this amazing product and even more amazing team. Review collected by and hosted on G2.com.

At the end of the day, you can judge a partnership by the times when things don't go as planned. LevelEleven has undergone some leadership changes with the departure of CEO Bob Marsh where they temporarily lost their way. Things seem to be back on track but we've stuck with it because of the amazing partnership from the entire L11 team. Special mention is necessary for Lauren McNeal - had Lauren not stuck with us from the beginning this would be a different story. Review collected by and hosted on G2.com.

The LevelEleven Scorecard makes it easy to see sales reps' KPIs with great dashboards and visuals. Review collected by and hosted on G2.com.

Using tools like LevelEleven does not completely replace personal interaction with the sales team. It is best used as part of a blended approach to managing a team. Review collected by and hosted on G2.com.

We use this tool as a way to celebrate the wins that our sales team has, as well as provide more transparency within the organization on our sales metrics. But on top of that, this tool also acts as another communication platform for us to share news, and announcements on new assets, event, etc. Sales Managers love it because it keeps KPIs in front of their team

Our CSM, Brianna Burgess, is definitely a positive for LevelEleven as well. Review collected by and hosted on G2.com.

We currently only use their contest/Channel 11 package, but there are some small common sense features that are currently missing. We have an open RFE list with them, which our CSM keeps me updated on so I should see these resolved, but it's just a matter of when.

Also at the beginning, we had issues with a promised feature by the AE that didn't exist yet, but the customer success team put a prioirty on this to get this problem fixed for us. Review collected by and hosted on G2.com.

The ease of creating contests is one of the best selling points for this contest. When we did our first demo I was actually controlling the mouse and my boss was remotely viewing. We talked a few days later in person and she told me that she didn't realize I was driving because of how fluid the demo was. Gives you an idea of how easy the interface is to understand. Review collected by and hosted on G2.com.

If you are not using this product on standard objects it is a bit harder to use and control. It can still be done but requires a lot more testing and trial/error contests to get the correct result with custom objects. Review collected by and hosted on G2.com.

Really like the interactivity of it, the noises and videos are great and keep people entertained! The interface is really cool and easy to read. Love the fact it allows you to add in giphy's and is generally very flexible in allowing different types of media. Review collected by and hosted on G2.com.

Would be good to be able to have videos for individual splashes but when I last spoke to them this was in the development pipeline. When testing changes made to the channel, it would be nice to be able to 'skip' certain programs to get to the one you have edited. The more interactive, head to head style tournament features the better! Would also be good to have a more graded colour system rather than just green, blue and red. Review collected by and hosted on G2.com.

Gamifying sales rep productivity and providing full visibility on performance is huge - the annual cost covers itself in a matter of days or weeks. Also, the team is incredibly supportive... Arguably the best support I've received from an acquisition tech company. Review collected by and hosted on G2.com.

The only issue I have with Level 11 is that it can be difficult to integrate with funky TV systems, although, that's a byproduct of the TVs and not Level 11. Review collected by and hosted on G2.com.

I use LevelEleven on an every day basis to manage my team's progress and goals. It crashes a lot when I use it on my desktop and it is not as user friendly as I would like for it to be. However it is a great tool to watch and monitor the progress of a sales team. Review collected by and hosted on G2.com.

It crashes a lot. It is not as user-friendly as I would like. Creating contests takes time. Review collected by and hosted on G2.com.