# LevelEleven Reviews **Vendor:** Ascent Cloud **Category:** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 276 ## About LevelEleven LevelEleven is the leading performance management platform for revenue teams. We help customer-facing teams focus on the daily behaviors that drive predictable results. With LevelEleven, organizations can: Align reps around the right leading indicators Drive accountability with real-time scorecards and dashboards Motivate performance through gamification and contests Enable managers to coach consistently using actionable data Reps know exactly what’s expected. Managers coach with clarity and consistency. Executives gain visibility into what’s driving revenue — and what isn’t. Stop managing outcomes. Start driving behaviors that create them. ## LevelEleven Reviews ### 1. LevelEleven Boosts Sales Productivity with Motivating, Easy-to-Run Gamification and Pacing **Rating:** 5.0/5.0 stars **Reviewed by:** Steve G. | Vice President, Advanced Solutions Sales, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about LevelEleven?** LevelEleven is a highly effective, easy-to-use platform for improving sales productivity. The setup process is straightforward, and sales leaders can launch, run, and manage programs independently without needing admin support. The gamification features—real-time tracking, pacing, and badges—are genuinely motivating and help keep teams focused on the right behaviors. Reps always know where they stand, which encourages consistent execution, reinforces accountability, and helps maintain momentum over time. **What do you dislike about LevelEleven?** When we try to run too many things at once, it can create sprawl. That’s why it requires clear prioritization and adjusted views, so it continues to create focus rather than becoming a distraction. **What problems is LevelEleven solving and how is that benefiting you?** It helps drive the right activities at the right time and at the right pace, creating a natural sense of urgency and accountability. It also supports more frequent, more effective coaching and keeps everyone aligned on what needs to happen next. **Official Response from Ashna Patel:** > We’re glad to hear LevelEleven is helping your team stay focused, accountable, and consistently executing on the right activities. You also raised a great point around program sprawl. The most successful teams tend to be very intentional about prioritization and using focused views to reinforce what matters most. We’re continuing to invest in ways to help teams maintain that clarity as they scale. We appreciate you sharing your experience, it means a lot. ### 2. Crystal-Clear Sales Target Visibility with Easy, Top-Notch Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Guillaume C. | Director of Inside Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about LevelEleven?** It gives crystal clear visibility to sales reps and managers on their targets and performance. It does in the end increase overall team performance and pushes individuals higher. Support for onboarding is top notch and setup itself is very easy and intuitive **What do you dislike about LevelEleven?** It could have more flexibility in terms of user experience as an admin. More often than not, we have to adapt our competition to the engine as opposed to the engine fitting our competition requirement. Same for intelligence and insights on LPI which is limited to 4 metrics. Good thing is that the team is open to feedback and launching new features and improvements over time **What problems is LevelEleven solving and how is that benefiting you?** Visibility to sales results for sales reps and management. Liveliness and gamification of incentive **Official Response from Ashna Patel:** > Hi Guillaume, It’s great to hear that LevelEleven is providing clear visibility for both reps and managers, and that your onboarding and setup experience has been smooth. Helping teams get up and running quickly while driving measurable performance is a key focus for us. We also appreciate your candid feedback on flexibility and insights. Expanding admin control and enhancing analytics are areas we’re actively working on, and input like yours directly helps shape those improvements. Thanks again for sharing your experience and helping us continue to evolve. ### 3. One of our best tools **Rating:** 5.0/5.0 stars **Reviewed by:** Edmir M. | Sr. Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2021 **What do you like best about LevelEleven?** The way that the tool is easy to use and how close their support team is when we need It is faster, really user friendly and with a great possibility of customization. I never had a question or a project that I didn't have a close and personalized meeting with the support team to fixed and something also to bring me insight on how do it better. **What do you dislike about LevelEleven?** Different from other tools that I have been using in almost 22 years managing teams, this tool is quite complete; at this moment, nothing that I can dislike. The visual part is all that you need, isn't beautiful but it work to bring the information that you need. **Recommendations to others considering LevelEleven:** It is straightforward to implement, and the support team is fantastic. I genuinely recommend it as primary tool to follow your team If you are implementing or think to change your actual report tool, check on Level Eleven **What problems is LevelEleven solving and how is that benefiting you?** We can follow our sales pacing quickly and the way that we can build our Motivational Campaigns using LevelEleven. You can build your own dashboards faster than other tools and also you can have a large variety of options to build it too. I'll strongly recommend for teams that need to follow a great number of KPIs, that has more than one team to follow (since you can easily change teams in this tool) and also to provide you insights based on their reports. As Sr. Manager I'm more confortable to see that the whole team has a faster visibility of their own and the teams results in all KPIs and results that they had in a daily basis ### 4. Do not use! - Customer Service is non existent **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about LevelEleven?** The UI is nice and their sales reps know how to sell you on their customer support. **What do you dislike about LevelEleven?** They do not have customer support. I have been waiting 4 months for them to fix a connection issue between Salesforce and their system. But of course, we are paying for it during that time. I hope no one else makes the same mistake. **What problems is LevelEleven solving and how is that benefiting you?** Well, I am not solving any problems since I can not connect my Salesforce. ### 5. Fantastic solution for measuring sales activity, puts your most important KPIs at your fingertips! **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about LevelEleven?** The LevelEleven software is an excellent addition to Salesforce if you are a leader managing your sales team by measuring their ACTIVITIES vs. just total revenue, which is a key success factor. It allows you to choose the behaviors and actions you want your sales team to take, and measure their performance in real time. It puts your most important KPIs at a quick glance, and also stack ranks the team in a way that is very motivating for competitive salespeople. We used just their very basic solution and saw results very quickly. I highly recommend the tool, and also the team! They were fantastic in helping us configure it in a way that works for us, and showed us how to easily make any changes ourselves. Fantastic solution! Another side benefit - It makes your team log their work in salesforce if they want to show up well on the scorecard! **What do you dislike about LevelEleven?** We had no downsides at all. Even the salespeople found it easy to use and liked seeing their rankings. **What problems is LevelEleven solving and how is that benefiting you?** No problems at all, set up and config were easy, their support team was fantastic and easily reachable. Benefits - my team logged more in salesforce (Eureka!), scorecard was meaningful and motivating, very easy to read. ### 6. Great experience with LevelEleven to accelerate my team **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo M. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2021 **What do you like best about LevelEleven?** The way that is easy to control the pacing of my team **What do you dislike about LevelEleven?** The lack of the possibility to annulate some days of the pacing (example: to exclude the holiday) **Recommendations to others considering LevelEleven:** I strongly recommend you you want to track pacing and make fast decisions **What problems is LevelEleven solving and how is that benefiting you?** Real time control, and as benefits, possibilities to make fast decisions and to have good visibility ### 7. Amazing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about LevelEleven?** The tool is really good, I have been working with it for over 2 years and our reps simply love it. From my perspective as System Specialist, I always value the level of customer support and Laure has been with us the whole time and never left anything fall through the cracks. she is simply a legend. **What do you dislike about LevelEleven?** not much to be honest, Maybe the feature releases are too long and it is always focused on big changes and small features always fall behind and maybe forgotten. **Recommendations to others considering LevelEleven:** I have worked in previous companies that always had plans to implement gamification system like level eleven, but they've always had bad experiences, especially the ones that opted for an in house solution. So I would extremely recommend Level eleven especially for the cost that doesn't seem to be that expensive for what it offered. **What problems is LevelEleven solving and how is that benefiting you?** Without a doubt, our resp really feel motivated when they see their splashes coming off, we can see them celebrating theirs and other achievements ### 8. Innovative and Efficient Salesforce App **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about LevelEleven?** Leveleleven focuses on highlighting the relevant data points in Salesforce, and draws the users attention to the intended metric. Sales and Service Rep activities can be tracked and rated with a time bound and measurable approach. With Geopointe, they have integrated mapping capabilities to address all needs of a field sales and service team. This app is helpful to a B2C sales and service driven organization with high # of sales. **What do you dislike about LevelEleven?** A bit complicated to use for novice users and managers. better training aids required. **Recommendations to others considering LevelEleven:** High # of direct sales in the B2C space is the ideal use case for Leveleleven **What problems is LevelEleven solving and how is that benefiting you?** We are changing the way our Sales Reps view competition and metrics, using the scorecards and contests. We are also introducing new metrics. ### 9. Love the interactive features - great for sales associates and managers! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about LevelEleven?** My favorite feature of LevelEleven is the customizable splashes. My team loves seeing their picture and hearing their song play when they close a sale. As a manager, I love the 1-1 coaching feature to keep me organized and create more effective meetings. **What do you dislike about LevelEleven?** I don't see any downsides to using LevelEleven. **Recommendations to others considering LevelEleven:** Totally worth the investment! Your associates and managers will love it and you will see immediate results. **What problems is LevelEleven solving and how is that benefiting you?** 1-1 meetings are much more effective and efficient with the coaching features. We can easily access reports and dashboards from leveleleven to take a deeper look at metrics and goals. It holds us both accountable and tracks progress and conversations. ### 10. I use LevelEleven with my sales team all the time! **Rating:** 5.0/5.0 stars **Reviewed by:** Spencer P. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2020 **What do you like best about LevelEleven?** I love the screen splashes where you can play music and have a reps' name appear on the screen. It helps push tempo and the team gets really excited about it. When running competitions, it gives us an easy to way visualize results. In the past, we had to send manual updates via spreadsheets or having teams manually enter results. **What do you dislike about LevelEleven?** Competitions can't be retroactive, they can only be applied going forward. That has probably been the most frustrating thing. **Recommendations to others considering LevelEleven:** Make sure you set up your competitions early as they can't go retroactive. This just requires organization and planning. **What problems is LevelEleven solving and how is that benefiting you?** Making key metrics visible to the entire team. It's helped our team stack rank themselves with one another and drive competition. We use the scorecard which just helps keep metrics in front of the teams. The biggest benefit we've seen is when we run competitions our teams get way more excited and performance is way better when we use LevelEleven. It turns into more of an event because we have music playing as certain actions are achieved and the scoreboard is constantly viewed on TV's around the office. ### 11. Great for sales motivation, but tricky to configure **Rating:** 4.0/5.0 stars **Reviewed by:** Alex W. | Sales Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2020 **What do you like best about LevelEleven?** It's great to have a public leaderboard to help motivate our sales team. We have a big-screen TV that's front and center for our sales department to see on a daily basis. We use Level Eleven to compete amongst ourselves while also creating a bit of ownership and accountability for our reps. We've also used this a few times for Sales Spiffs, just to create a bit more visibility of what's going on and to keep everyone focused on the end goal. We've found this to be pretty helpful to keep everyone aligned and motivated so that our spiffs don't fall off or lose steam. **What do you dislike about LevelEleven?** It can be a bit of a pain to configure. Support is pretty good, but it's not too user friendly for setting up. Once you understand how to use it though, it becomes pretty straightforward and fairly easy to continue configuring and editing. **What problems is LevelEleven solving and how is that benefiting you?** It's driven a higher sense of competition amongst our team. It's also created a greater sense of accountability amongst our reps. The salespeople at the bottom of the leaderboard know it, and are pushing to move their numbers up. While the people at the top of the leaderboards are keeping their foot on the pedal to stay at the top. ### 12. Happy and Expanding LevelEleven Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Dave M. | Salesforce Admin Sales Enablement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2019 **What do you like best about LevelEleven?** Our users like the visual, and sometime audio, of knowing they hit goals and challenging each other. Some of the dashboards we were ale to develop using LevelEleven metrics instead of traditional Salesforce because of the ease of setting and modifying goals. **What do you dislike about LevelEleven?** Like everyone we have a very customized org and sometimes the difficulty is taking our information and trying to make it fit. Having an inside Sales rep classified different was on a quote, order, and invoice from an ERP is an internal issue but the users do not know the difference they just want to see their stats. **Recommendations to others considering LevelEleven:** Have a plan. This is not a silver bullet and is meant to identify potential areas of growth. The tool is a great compliment to sales enablement by visualizing how everyone is doing. **What problems is LevelEleven solving and how is that benefiting you?** Having enough monitors to display the ChannelEleven feature. We are slowly rolling LevelEleven out to more of our locations and have found the most response to this feature. ### 13. Great competition driver!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about LevelEleven?** I like how easy it is to create, and drive competition on my team. It also provides easy visibility for my reps to hold themselves accountable.My reps find it to be a fun and exciting way to tracker stats. It's a one stop shop where I can see my team's overall performance. It speeds up the performance processing. My reps find it to be very easy to use as well. They like to see how they stack up against their teammates. Can you. Yeah, fun, great, terriffic. **What do you dislike about LevelEleven?** I like everything about it. It's easy to use, and easily impassible. It's SOO EASY!!! I wish I could change the colors. More custumization would be nice. **Recommendations to others considering LevelEleven:** I would high recomend this software to drive competition, and performance on your team. **What problems is LevelEleven solving and how is that benefiting you?** It's easy to keep scores for our team's KPIs, and helps drive competition. It saves time, energy, and it makes my job so much easier. ### 14. Level11 is what they market themselves as. **Rating:** 3.0/5.0 stars **Reviewed by:** Gary K. | Director, Sales Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about LevelEleven?** Ease of use for contests. Ability to publish stuff to L11 TV on a per 'team' basis. **What do you dislike about LevelEleven?** There is no real hook to get remote users to open up the URL and enjoy the L11 TV broadcast or contest feeds. If a user isn't around our corporate HQ monitors on each floor then they are out of the loop. Placing certain items on the Home page in SFDC can help but we were never shown that at launch. **What problems is LevelEleven solving and how is that benefiting you?** mixed bag. The SDRs love the contest engine and running attainment boards. This really is for them and no one else. ### 15. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2020 **What do you like best about LevelEleven?** It is simple to use, easy to understand, and the company is taking the product in a great direction with the one-on-one coaching feature **What do you dislike about LevelEleven?** Setup for competitions and ongoing maintenance of content for Channel 11 can get tedious but I assume that would be an issue with any other similar product. **Recommendations to others considering LevelEleven:** Utilize their team to help craft how you could use the tool versus how you think you should use it. They really have become experts at competitions and metrics and can give helpful tips about how you can leverage the tool to its full potential. **What problems is LevelEleven solving and how is that benefiting you?** It helps keep our Sales Dev team focused on the right metrics, it helps us run spifs faster, and all that helps increase the energy of our team every day ### 16. Great for KPIs and coaching **Rating:** 4.5/5.0 stars **Reviewed by:** Orion C. | Account Executive Mid Market SaaS, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2019 **What do you like best about LevelEleven?** Tracks KPIs compared to where you should be MTD, the team LOVES the videos whenever they get a sale, and their coaching module has helped us be more consistent with one to ones and pipleine reviews **What do you dislike about LevelEleven?** It can be a little buggy from time to time and there are a few features that seem basic they are missing. For instance, you can set a followup task after a meeting but then you can't sort by due date when looking at tasks. **Recommendations to others considering LevelEleven:** The video aspect is an absolute hit with the team... once they get into it. There may need to be a few nudges to get the team interacting with the platform **What problems is LevelEleven solving and how is that benefiting you?** Gamification, solid KPI coaching without having to revert to spreadsheets, and launching positive reinforcement on sales **Official Response from Megan Seamans:** > Thank you for your review and feedback! We have recently updated this, I'll have your CSM reach out to you directly for more information on this new feature. ### 17. Level Up your Sales Team Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Marceline G. | UI/UX Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about LevelEleven?** Level Eleven helps to steer sales teams into the behaviors that truly move the needle in sales performance. Seeing the metrics and Team ranking score enables a "hunter" mentality and friendly competition that has drastically improved overall performance **What do you dislike about LevelEleven?** Creation of the metrics should have more flexibility. For example.. if activity is a metric you can only metric tasks or events, you cannot aggregate the activity types. **Recommendations to others considering LevelEleven:** Spend the time trying to determine what outcomes you are hoping to achieve and tailor the metrics to those desired outcomes. Ensure that management is on board to support before releasing the tool to the field. Best yet, allow the managers to see the metrics gathered for 2+ weeks before exposing it to the field, the results are impressive. **What problems is LevelEleven solving and how is that benefiting you?** Sales performance, lead conversion, new logos, and elevating the sales team from b and c players to a players. Providing incentives to improve the performance of ### 18. Do you want your Sales Team Pumped Up? Focused? Competing? Use Level Eleven!! **Rating:** 5.0/5.0 stars **Reviewed by:** JOe P. | Director of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2019 **What do you like best about LevelEleven?** The Sales ScoreCards and Coaching aspects of this tool enable each team member to see where they stand on the KPIs that matter most and the Coaching 1:1 templates track our history we can outline action items and every rep is prepared because I get their 1:1 template sent before we meet. We have more time for coaching in each and every session. **What do you dislike about LevelEleven?** Dislike? Nothing. As with any software there are always areas for improvement. The "TV Channels" are super motivating and it brings life to the sales floor -- wish there was some additional features but it does just about what any other tool out there does. **Recommendations to others considering LevelEleven:** What is the most important thing you are trying to accomplish with a tool like this? Sales Performance, Coaching, Motivating, Gamification, and excitement to the team then its a tool worth looking at. **What problems is LevelEleven solving and how is that benefiting you?** Driving Behaviors that lead to sales Increasing productivity across the sales team Improved focus, cadence, and mentoring with 1:1's Motivating the Sales Team ### 19. Great for motivating the team! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2018 **What do you like best about LevelEleven?** This is the 3rd company I have used Level11 at, and I think it's a must for a sales team. I love how you can easily create contests and leaderboards that automatically refresh. Some contests I've done beyond "Top Sales Rep of the Month" are paring reps up together and competing against each other, making calls worth different points than demos set, etc. I also really like the new coaching tool. I use it every week for my 1:1's to have a consistent agenda. We also can refer back to past 1:1's notes, to ensure we're hitting what we wanted to. Lastly, Chanel11 is a MUST. Reps love seeing where they are to our KPI's. It stirs up a lot of healthy competition. **What do you dislike about LevelEleven?** You can't set contests and have them be retroactive. Also, I'd like some contests to just start again automatically every month, rather than me have to copy/create it every month. The coaching is still a little new, and some of the "Titling" could be cleaner **Recommendations to others considering LevelEleven:** Very easy to use and great customer support. **What problems is LevelEleven solving and how is that benefiting you?** We use this to motivate our sales team, and stay organizied during our weekly 1:1's. There's no question it helps to push your reps when they stare as a live leaderboard, and it makes it fun. Also, our 1:1's are much more efficient using the coaching tool. ### 20. Great Sales Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas L. | Sales Technology Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about LevelEleven?** I love that I can create sales contests and display them in a very eye catching fashion without a ton of effort. The integration with Salesforce is amazing. **What do you dislike about LevelEleven?** I wish there were more customization options **What problems is LevelEleven solving and how is that benefiting you?** It's really helping to drive engagement with the sales team, track big deals, opptys, and contests, as well as provide and serve up interesting and valuable content in a centralized location. ### 21. It's Great to have an opportunity to work with level eleven **Rating:** 4.0/5.0 stars **Reviewed by:** Gita R. | User Experience Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2020 **What do you like best about LevelEleven?** What we loved the most is when level eleven could simplify our works by using their products to enhance our sales performance. **What do you dislike about LevelEleven?** That would be great if you could add logical formula in scorecard and cross filter with different object. **Recommendations to others considering LevelEleven:** If you need to enhance your team performance you need to try their products **What problems is LevelEleven solving and how is that benefiting you?** We could highlight some category that focus to enhance our sales performance. We could analyze the data easily by using levelEleven, determine what we would like to boost from the performances. And made a fun competitin for each department ### 22. Generally a good product, but doesn't work well for complex sales orgs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about LevelEleven?** The UI was pretty nice - a lot of our reps found it visually appealing and loved the celebratory videos/audio you customize once they hit their goal. **What do you dislike about LevelEleven?** The set-up of metrics and teams on the back-end was cumbersome and not scalable. We have about 100 sales reps, with 8 different roles, two different sales cycles, and about 20 different metrics. Getting all of this configured and maintained is a LOT of work. **Recommendations to others considering LevelEleven:** Only use if you're a small team, and make sure your admin has time to set up processes in cadence with your sales cycle **What problems is LevelEleven solving and how is that benefiting you?** Not much at the moment. *Some* of our reps use Level11 to track their daily progress, but I'm not confident that we're getting out of it the effort and money that we put into it. ### 23. Great product and even better partners **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about LevelEleven?** We've been with LevelEleven for almost 5 years and couldn't imagine our team without it. LevelEleven's tool have led to outsized growth for our entire team and best of all allow our reps to manage themselves - cutting down on the need to micromanage almost entirely. We're lucky to have found L11 and would hesitate recommending this amazing product and even more amazing team. **What do you dislike about LevelEleven?** At the end of the day, you can judge a partnership by the times when things don't go as planned. LevelEleven has undergone some leadership changes with the departure of CEO Bob Marsh where they temporarily lost their way. Things seem to be back on track but we've stuck with it because of the amazing partnership from the entire L11 team. Special mention is necessary for Lauren McNeal - had Lauren not stuck with us from the beginning this would be a different story. **What problems is LevelEleven solving and how is that benefiting you?** Sales metrics, tracking and gamification ### 24. Easy access to Salesforce Metrics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2020 **What do you like best about LevelEleven?** The LevelEleven Scorecard makes it easy to see sales reps' KPIs with great dashboards and visuals. **What do you dislike about LevelEleven?** Using tools like LevelEleven does not completely replace personal interaction with the sales team. It is best used as part of a blended approach to managing a team. **Recommendations to others considering LevelEleven:** Check out LevelEleven! **What problems is LevelEleven solving and how is that benefiting you?** As a sales leader it's important to have a way to quickly see the sales reps KPIs as well as have a way to easily coach a team member based on those KPIs. LevelEleven makes those tasks easy! ### 25. A useful tool to keep motivation up **Rating:** 4.0/5.0 stars **Reviewed by:** Sam L. | Sales Enablement Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about LevelEleven?** We use this tool as a way to celebrate the wins that our sales team has, as well as provide more transparency within the organization on our sales metrics. But on top of that, this tool also acts as another communication platform for us to share news, and announcements on new assets, event, etc. Sales Managers love it because it keeps KPIs in front of their team Our CSM, Brianna Burgess, is definitely a positive for LevelEleven as well. **What do you dislike about LevelEleven?** We currently only use their contest/Channel 11 package, but there are some small common sense features that are currently missing. We have an open RFE list with them, which our CSM keeps me updated on so I should see these resolved, but it's just a matter of when. Also at the beginning, we had issues with a promised feature by the AE that didn't exist yet, but the customer success team put a prioirty on this to get this problem fixed for us. **What problems is LevelEleven solving and how is that benefiting you?** Transparency with Sales Metrics, which increases motivation and momentum. Additional channel for communication with the sales organization **Official Response from Megan Seamans:** > Thank you for your review, Sam. The CSM team has followed up with you on this item, and we appreciate your feedback. We look forward to implementing some of your feature requests soon. ### 26. Overall a good product **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew M. | Developer | Technologist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about LevelEleven?** The ease of creating contests is one of the best selling points for this contest. When we did our first demo I was actually controlling the mouse and my boss was remotely viewing. We talked a few days later in person and she told me that she didn't realize I was driving because of how fluid the demo was. Gives you an idea of how easy the interface is to understand. **What do you dislike about LevelEleven?** If you are not using this product on standard objects it is a bit harder to use and control. It can still be done but requires a lot more testing and trial/error contests to get the correct result with custom objects. **What problems is LevelEleven solving and how is that benefiting you?** We are using Contest to drive a company culture initiative as our employee base is spread out across the country. We are using Scorecard to help keep our teams on target with their daily and monthly goals. We have seen many benefits with Contest and are starting to see them with Scorecard but we just started using it this month. **Official Response from Megan Seamans:** > Thanks, Matt for your review and longtime partnership with us. We are able to work with Custom Objects as you mention and plan on making this even simpler this year. ### 27. Level 11 review **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew S. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about LevelEleven?** Really like the interactivity of it, the noises and videos are great and keep people entertained! The interface is really cool and easy to read. Love the fact it allows you to add in giphy's and is generally very flexible in allowing different types of media. **What do you dislike about LevelEleven?** Would be good to be able to have videos for individual splashes but when I last spoke to them this was in the development pipeline. When testing changes made to the channel, it would be nice to be able to 'skip' certain programs to get to the one you have edited. The more interactive, head to head style tournament features the better! Would also be good to have a more graded colour system rather than just green, blue and red. **Recommendations to others considering LevelEleven:** Really good, particularly if you have a small team. I think it works best with a relatively small sized team (In our case, we have 5-10 users). I can envisage it being slightly difficult to interpret if you had a large team just because of the way the leaderboard cycles through. **What problems is LevelEleven solving and how is that benefiting you?** Our sales team recently moved up from London to our HQ in Leeds so it has helped bring the Sales and Marketing functions together. Previously, we were struggling to keep track of how Sales reps were performing and had to rely on extracting data into Excel but this has been really helpful in monitoring everything and allowing everyone in the business to see how they are getting on. ### 28. Great price, Incredible support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about LevelEleven?** Gamifying sales rep productivity and providing full visibility on performance is huge - the annual cost covers itself in a matter of days or weeks. Also, the team is incredibly supportive... Arguably the best support I've received from an acquisition tech company. **What do you dislike about LevelEleven?** The only issue I have with Level 11 is that it can be difficult to integrate with funky TV systems, although, that's a byproduct of the TVs and not Level 11. **Recommendations to others considering LevelEleven:** Leverage the incredible support! **What problems is LevelEleven solving and how is that benefiting you?** Simple, flawless, sales dashboards at a reasonable price = heightened productivity. ### 29. Good but could be better. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Photography | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about LevelEleven?** I use LevelEleven on an every day basis to manage my team's progress and goals. It crashes a lot when I use it on my desktop and it is not as user friendly as I would like for it to be. However it is a great tool to watch and monitor the progress of a sales team. **What do you dislike about LevelEleven?** It crashes a lot. It is not as user-friendly as I would like. Creating contests takes time. **Recommendations to others considering LevelEleven:** Look at the other products out there. Some of them have more features and are easier to use. LevelEleven's contacts change very rapidly so having a dedicated person is hard. **What problems is LevelEleven solving and how is that benefiting you?** Monitoring sales rep progress. Competition has been realized. ### 30. Splashes all around! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about LevelEleven?** The sales teams love having the splashes when they make a sale! **What do you dislike about LevelEleven?** Sometimes the Channel 11 gets frozen and we need to keep troubleshooting to make the screen channels to work in different TVs **What problems is LevelEleven solving and how is that benefiting you?** Sales contest - tracking performance for the team with a quick and good visualisation. ### 31. Easy to set up and manage, simple coaching tool. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2019 **What do you like best about LevelEleven?** The simplicity of the coaching. It allows the venue managers to really upscale the sales associates. The visual piece is also nice to allow the associates to see the progress. **What do you dislike about LevelEleven?** It isn't always as dynamic as we may need it to be. With as complex as our organization is, it doesn't allow for the flexibility to build your sales team structure to fit your business model, rather you may have to force fit your team. **What problems is LevelEleven solving and how is that benefiting you?** It has allowed each associate to track and visually see their successes. This has allowed the coaching to really sink in and we have seen an increase in "competition" to really hit our goals. ### 32. Not as user friendly as I would like, also very high level **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2020 **What do you like best about LevelEleven?** Gamification, quick overview of AE status **What do you dislike about LevelEleven?** Updates for goals don't happen immediately **What problems is LevelEleven solving and how is that benefiting you?** Comparing rep against others to gage productivity in one place. Problem is it doesn't seem to connect with Wide Orbit accurately ### 33. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2020 **What do you like best about LevelEleven?** how it shows the progress throughout the day for each person **What do you dislike about LevelEleven?** video splashes and media splashes do not always work **What problems is LevelEleven solving and how is that benefiting you?** productivity is increasing, has a sense of competition ### 34. Great for Sales Leaders, Hassle for System Admins **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2020 **What do you like best about LevelEleven?** Sales Teams really like the visibility and functionality when it is working **What do you dislike about LevelEleven?** From a System Admin standpoint it's workable but can be problematic. It makes our processes time out so we had to get creative with how we set up the automation in the background. I will say the LevelEleven team has been good to work with to resolve issues we've had. **What problems is LevelEleven solving and how is that benefiting you?** - ### 35. LevelEleven changed the way we coach and motivate as a business. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. | Managing Partner, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about LevelEleven?** Being able to see my teams successes in real team on screen, and having the opportunity to celebrate these successful for the entire office to see and hear rather than just the sales team. **What do you dislike about LevelEleven?** the time difference between the UK and US **Recommendations to others considering LevelEleven:** Allow LevelEleven to become part of your day to day management experience is something you won't regret. The platform gives you the ability to monitor and motivate your team in real time. **What problems is LevelEleven solving and how is that benefiting you?** KPI tracking issue have been made easier and transparent but we are still working out the finer details to make it 100% work for us. We have realised how much easier it is to motivate a team without having to pay for expensive incentives. **Official Response from Megan Seamans:** > Hi Michael, thank you for your review and feedback. I'll have your CSM follow up with you on this item! ### 36. Makes 1:1's and team competitions easier **Rating:** 4.5/5.0 stars **Reviewed by:** Shawn M. | Strategic Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about LevelEleven?** Makes my 1:1's with my manager more productive. **What do you dislike about LevelEleven?** Would be cool if it could do desktop 'win flashes' for all reps on a team. **What problems is LevelEleven solving and how is that benefiting you?** I'm way more attuned to the KPI's needed to drive my pipeline generation since Level 11 keeps them front and center! ### 37. Great software that boosts our workplace experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebekah T. | Senior Sales Executive, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2019 **What do you like best about LevelEleven?** Level 11 makes team competitions easy to track and always show me where I am for my targets/goals! **What do you dislike about LevelEleven?** I wish it was integrated with the dashboard reports in salesforce **What problems is LevelEleven solving and how is that benefiting you?** We get alerts when our deals close and are able to track commissions much easier now! ### 38. Excellent Product with a set of tools utilised throughout the business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about LevelEleven?** The scorecard functionality is very good at providing metrics for our sales and service teams. This is widely used throughout the business and is generally liked by all. We originally got level11 software for our tv screens through Channel11 however the scorecard functionality was a big bonus and is now used extensively. **What do you dislike about LevelEleven?** We wish that you could change the time period within Scorecard to have different time period metrics that can be easily switched between. Otherwise the functionality is great! **Recommendations to others considering LevelEleven:** Level11 excels at providing performance metrics through Scorecard and a excellent service for the TV screens throughout the business via Channel11. If either of these would benefit your business then Level11 is currently the best solution from the products that we have evaluated. **What problems is LevelEleven solving and how is that benefiting you?** We currently use the following Level11 Products: Scorecard - Managers and reps use this to monitor team and individual performance. Also houses the coaching module that we are currently trialling throughout the business. This has improved our visibility and tracking of key metrics and staff performance. Channel11 - Controls the channels and the screens displayed on the TVs in both the UK and US offices. Everybody loves it when their videos go off on the screens when a new sale is made! ContestEngine - Used to set up and monitor competitions based on Scorecard metrics or other behaviours. **Official Response from Megan Seamans:** > Thank you for your comment and review. Your CSM can keep you updated on this feature request! ### 39. Level Eleven has been useful in setting up competitions. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2020 **What do you like best about LevelEleven?** The visuals and sounds within the contests. The whole support team has been great with any questions we may have. **What do you dislike about LevelEleven?** It can be handcuffing with the abilities of contests (can't backdate, etc.) and it glitches often. **Recommendations to others considering LevelEleven:** I don't have a recommendation at this time. **What problems is LevelEleven solving and how is that benefiting you?** More peer recognition has been valuable across teams. ### 40. Clean, Smooth, and Fun! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2020 **What do you like best about LevelEleven?** Love the foghorn sound. Love the recognition of the sales reps that get sets **What do you dislike about LevelEleven?** not much to dislike, honestly. Pretty straightforward **Recommendations to others considering LevelEleven:** get on a demo or onboarding call as soon as you can and get it implemented right away! **What problems is LevelEleven solving and how is that benefiting you?** Sales reps getting recognition for closing sales or getting demos set! ### 41. Gamification like you've never seen it before. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about LevelEleven?** I love that I am able to display my team's performance in real time on a screen in the office that plays sounds and videos when targets are achieved. **What do you dislike about LevelEleven?** We are based in the UK so that can sometimes be an issue but it's very rare. **What problems is LevelEleven solving and how is that benefiting you?** Tracking performance in real time that the whole team can get behind. It's keeps people motivated because there is a visual account of there performance. ### 42. Minimal Usage - But Effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2019 **What do you like best about LevelEleven?** The ability to show simple and clean graphs to track goals and broadcast it to whoever needs to see it. **What do you dislike about LevelEleven?** Paying for custom splashes and extra features **What problems is LevelEleven solving and how is that benefiting you?** we use LevelEleven very simply, for displaying quotas for teams. For this it's very effective. I cannot speak to how it is used to drive numbers other than the visual reminder of where you are at against the goal. ### 43. Incredible Customer Service & Training **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor S. | Executive Assistant to Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2019 **What do you like best about LevelEleven?** The biggest lesson that I learn when implementing new software is that there is always features that you end up overlooking or not even being aware of whatsoever. Brianna Burgess made sure that when training us on Channel 11 that we were not only aware of all the features the program has to offer but confident in our ability to use it. **What do you dislike about LevelEleven?** There have truly been no bad comments that come to mind when I think of the service and program at hand. **Recommendations to others considering LevelEleven:** Be sure that you take the time to be trained on the program. The sales reps will answer all of your questions and ensure that you are using the platform to its highest capabilities. **What problems is LevelEleven solving and how is that benefiting you?** There is so much that this program has helped us improve, from office morale to metric/report awareness. ### 44. Easy to use software with great support team. Our sales team loves it. **Rating:** 4.5/5.0 stars **Reviewed by:** Sasha G. | Sales Operations Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2019 **What do you like best about LevelEleven?** The Customer Success team is awesome, they are always ready to spend time with you. We have our monthly meetings, plus they are always ready to hop on a phone and help me troubleshoot. Very knowledgeable people. Melissa was our CSM for a while and she helped us to set up Processes in Salesforce foe Splashes. Very happy with our new CSM Brianna too! Also, our sales team loves it! Everyone is getting the shout-out for doing a good job! **What do you dislike about LevelEleven?** Level11 was down like..one time since we started using it. They fixed it in 30 minutes tho. So, really I have nothing else to write here. **What problems is LevelEleven solving and how is that benefiting you?** Keeping our sales team engaged and competitive. On average we book way more appointments when the Contest is going on. Helps everyone to stay on top of their goals. **Official Response from Megan Seamans:** > Thanks, Oleksandra! We will always let you know when we have an outage (which is rare). ### 45. Must have! **Rating:** 5.0/5.0 stars **Reviewed by:** Juliana S. | Sales consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about LevelEleven?** Gamification with LevelEleven makes the hardest days in the sales life a million times better! **What do you dislike about LevelEleven?** Maybe add some content to reference to on how to get the most out of features **What problems is LevelEleven solving and how is that benefiting you?** Knowing where you are falling behind on sales goal trends is always best to have front and center for maximum accountability , LevelEleven offers that perfectly **Official Response from Megan Seamans:** > Thank you for your review and note. All of our customers have a dedicated CSM that should be able to walk you through this and we also have a great support site as well. ### 46. Level11 **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2019 **What do you like best about LevelEleven?** Its helpful when tracking key metrics of your team as well as coaching sessions **What do you dislike about LevelEleven?** Some of the UI is a little clunky and it's accessible through the SFDC. Would like to see external **What problems is LevelEleven solving and how is that benefiting you?** An easy way to track the metrics of my reps, as well as any recognition contests or incentives we have ### 47. Sales Motivation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2019 **What do you like best about LevelEleven?** Clock countdown with contest and sales goal management is above all the best. It is live, it works seem less with salesforce dashboards. I highly recommend it. **What do you dislike about LevelEleven?** It doesn’t chart history for the day. It doesn’t show how much someone has moved in competitions. **What problems is LevelEleven solving and how is that benefiting you?** Motivation and increased competition ### 48. LevelEleven is top notch! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex G. | Sales Consultant , Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about LevelEleven?** LevelEleven is very helpful motivating the sales team on the floor accurately displaying performance! **What do you dislike about LevelEleven?** Nothing that I can think of, the training features we recently activated have been incredibly helpful **What problems is LevelEleven solving and how is that benefiting you?** Keeping all reviews up today by employee has been very useful. Also displaying score cards on performance has keet everyone motivated. ### 49. Fun, easy and impactful **Rating:** 5.0/5.0 stars **Reviewed by:** Jared N. | Sr. Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about LevelEleven?** It's very easy to navigate with a lot of options to create sales engagement and an edge to your culture. The music videos are a great addition, pat software has only been songs. Leaderboards and custom splashes are great. **What do you dislike about LevelEleven?** If you have a highly customized setup with Salesforce it may be hard to map the custom fields to create scoring and splashes. **Recommendations to others considering LevelEleven:** Use it and get engaged **What problems is LevelEleven solving and how is that benefiting you?** Activity across our BDR team, renewal forecasting and pipeline generation for Sales. **Official Response from Megan Seamans:** > Thank you for your review and feedback. I would love for your CSM to jump on a quick call with you to see what we can do to resolve this. We are able to see all of your custom fields, so we might just need a quick conversation to make this work properly. ### 50. So motivating! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2019 **What do you like best about LevelEleven?** As an inside sales rep, I love the video splash feature. I am constantly changing my video and anxiously awaiting it to play when I get a new sale. It's so motivating! **What do you dislike about LevelEleven?** Sometimes the KPI's on LevelEleven don't exactly match up to what SalesForce is calculating. **What problems is LevelEleven solving and how is that benefiting you?** LevelEleven makes it easy to see what I need to work on improving after a 1-1 with my manager. I can clearly see what actions I need to take, as well as mark them off once completed. ## LevelEleven Discussions - [Can we access custom fields?](https://www.g2.com/discussions/custom-fields-6b269325-3a8e-4dc6-82bf-f1f646372d14) - 1 upvote - [What Salesforce objects does your platform interact with?](https://www.g2.com/discussions/salesforce-integration-0a9a8f4b-1950-4af6-b359-1b47de75dd38) - 1 upvote - [Do I have to offer a prize?](https://www.g2.com/discussions/prizes) - 1 upvote - [Can I run multiple contests at the same time?](https://www.g2.com/discussions/multiple-contests-c1c27b9d-b46e-4a23-941e-336a4f9829a4) - 1 upvote - [Can we access custom objects?](https://www.g2.com/discussions/custom-objects-ea923ff1-7114-4851-a88e-5d6ab8ddbfd8) - 1 upvote - [View LevelEleven pricing details and edition comparison](https://www.g2.com/products/leveleleven/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+08%3A52%3A14+-0500&secure%5Bsession_id%5D=5009471d-ebd1-4a32-9fa2-a7a29a6b739f&secure%5Btoken%5D=fbea644a8489fb8560667a87fe15f55b668fd4c3d75130992a163513631ddd6f&format=llm_user) ## LevelEleven Features **Competition** - Competition Templates - Custom Competitions - Team Competitions - Simultaneous Competitions - Competition Adjustments - Awards and Incentives **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Agentic AI - Sales Gamification** - Autonomous Task Execution **Integrations** - CRM Integration - TV Streaming **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Platform** - Reporting - User, Role, and Access Management - Enterprise Scalability - Data Import & Export Tools - Performance and Reliability **Administrative** - Integration - Employee Structure - Behavior Monitoring **Generative AI** - AI Text Summarization **Employee Features** - User Profiles - Notifications - Mobile ## Top LevelEleven Alternatives - [Ambition](https://www.g2.com/products/ambition/reviews) - 4.6/5.0 (573 reviews) - [Spinify](https://www.g2.com/products/spinify/reviews) - 4.6/5.0 (939 reviews) - [Hoopla](https://www.g2.com/products/hoopla/reviews) - 4.2/5.0 (327 reviews)