1. [Home](https://www.g2.com/) 2. ... 3. [Product Information Management (PIM) Systems](https://www.g2.com/categories/product-information-management-pim) 4. [Inriver Discussions](https://www.g2.com/products/inriver/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_91644e0398567b94196eb5605134c675/inriver.png "Product Avatar Image") ![Reward for good Inriver reviews](https://images.g2crowd.com/uploads/medal/image/1000439/976b298ac91fceb6928604e4cd5a9055.svg "Reward for good Inriver reviews") ](/products/inriver/reviews) [ Inriver ](/products/inriver/reviews) (160)4.1/5 Inriver is the Product Information Management (PIM) solution that empowers brands, manufacturers, and retailers to take control of the product data current and turn complexity into a competitive advantage. Its AI-powered, scalable platform connects seamlessly to upstream systems and downstream channels, enabling continuous optimization of product experiences across every touchpoint. Trusted by 1,600+ global brands, Inriver accelerates time-to-market, enhances customer experience, and fuels profitable growth. For more information, visit www.inriver.com or follow us on LinkedIn. Inriver PIM harnesses the product data current to drive omni-channel commerce success. With built-in AI, syndication, and digital shelf analytics, Inriver connects easily to upstream systems and downstream channels, enables continuous optimization of product data, and is delivered as a scalable SaaS platform. Customers need to control the product current and use it to drive business success, instead of getting swept away by it. Controlling the product current drives profitable growth by: · Improving new customer acquisition with more accurate and optimized product data at each endpoint · Increasing lifetime customer value – by increasing share of wallet with larger order sizes and more successful cross-/up-sell · Launching and updating products faster – by shortening time-to-market and taking better advantage of market windows of opportunity · Increasing profitability – by selling more long-tail, higher margin products through better assortment and inventory management based on digital shelf insights Controlling the product current drives lower costs by: · Reducing customer churn, customer service costs, and product returns – with more accurate product information and a better customer experience · Increasing supply chain efficiency – by more precise and accurate forecasting of demand · Boosting employee productivity – by reducing manual work, rework, and errors through automation and AI Required Capabilities: To take control of the product current, companies need a product information management (PIM) system built on three pillars: · Connected — a PIM must simplify connectivity within uniquely complex and challenging commerce ecosystems, ensuring the business keeps pace with fast-changing upstream and downstream systems and data requirements · Scalable – a PIM must support continuously expanding product data permutations, use cases (including AI), and new user types, so the business is future-proofed and prepared for whatever needs arise next · Optimizing – A PIM must close multiple optimization loops even as channels proliferate and change, so the business can keep improving results by identifying what’s working and what’s not downstream and adjusting strategies and product data accordingly. Show More * * * ### 39.0 Nps Score Already have Inriver? ### All Inriver Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 1 year ago More Options - [ # What are the benefits and drawbacks of using inriver PIM for product information management? ](/discussions/what-are-the-benefits-and-drawbacks-of-using-inriver-pim-for-product-information-management) What are the benefits and drawbacks of using inriver PIM for product information management? [ Product Information Management (PIM) Systems ](https://www.g2.com/tags/product-information-management-pim-systems)[ Digital Asset Management Software ](https://www.g2.com/tags/digital-asset-management-software)[ Catalog Management Software ](https://www.g2.com/tags/catalog-management-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.&title=Inriver+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Inriver+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Inriver+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss%0aAsk+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.) 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[ Product Information Management (PIM) Software ](https://www.g2.com/tags/product-information-management-pim-software)[ Catalog Management Software ](https://www.g2.com/tags/catalog-management-software)[ Digital Asset Management Software ](https://www.g2.com/tags/digital-asset-management-software)[ E-commerce Analytics Software ](https://www.g2.com/tags/e-commerce-analytics-software) [ E-Merchandising Software ](https://www.g2.com/tags/e-merchandising-software)[ Retail Execution Software ](https://www.g2.com/tags/retail-execution-software)[ Product Information Management (PIM) Systems ](https://www.g2.com/tags/product-information-management-pim-systems) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.&title=Inriver+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Inriver+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Inriver+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss%0aAsk+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.) 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[ Product Information Management (PIM) Software ](https://www.g2.com/tags/product-information-management-pim-software)[ Catalog Management Software ](https://www.g2.com/tags/catalog-management-software)[ Digital Asset Management Software ](https://www.g2.com/tags/digital-asset-management-software)[ E-commerce Analytics Software ](https://www.g2.com/tags/e-commerce-analytics-software) [ E-Merchandising Software ](https://www.g2.com/tags/e-merchandising-software)[ Retail Execution Software ](https://www.g2.com/tags/retail-execution-software)[ Product Information Management (PIM) Systems ](https://www.g2.com/tags/product-information-management-pim-systems) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.&title=Inriver+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Inriver+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Inriver+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss%0aAsk+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.) 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[ Product Information Management (PIM) Software ](https://www.g2.com/tags/product-information-management-pim-software)[ Catalog Management Software ](https://www.g2.com/tags/catalog-management-software)[ Digital Asset Management Software ](https://www.g2.com/tags/digital-asset-management-software)[ E-commerce Analytics Software ](https://www.g2.com/tags/e-commerce-analytics-software) [ E-Merchandising Software ](https://www.g2.com/tags/e-merchandising-software)[ Retail Execution Software ](https://www.g2.com/tags/retail-execution-software)[ Product Information Management (PIM) Systems ](https://www.g2.com/tags/product-information-management-pim-systems) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.&title=Inriver+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Inriver+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Inriver+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss%0aAsk+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.) 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[ Product Information Management (PIM) Software ](https://www.g2.com/tags/product-information-management-pim-software)[ Catalog Management Software ](https://www.g2.com/tags/catalog-management-software)[ Digital Asset Management Software ](https://www.g2.com/tags/digital-asset-management-software)[ E-commerce Analytics Software ](https://www.g2.com/tags/e-commerce-analytics-software) [ E-Merchandising Software ](https://www.g2.com/tags/e-merchandising-software)[ Retail Execution Software ](https://www.g2.com/tags/retail-execution-software)[ Product Information Management (PIM) Systems ](https://www.g2.com/tags/product-information-management-pim-systems) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.&title=Inriver+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Inriver+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Inriver+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss%0aAsk+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.) 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[ Digital Asset Management Software ](https://www.g2.com/tags/digital-asset-management-software)[ Catalog Management Software ](https://www.g2.com/tags/catalog-management-software)[ Product Information Management (PIM) Software ](https://www.g2.com/tags/product-information-management-pim-software)[ E-commerce Analytics Software ](https://www.g2.com/tags/e-commerce-analytics-software) [ E-Merchandising Software ](https://www.g2.com/tags/e-merchandising-software)[ Retail Execution Software ](https://www.g2.com/tags/retail-execution-software)[ Product Information Management (PIM) Systems ](https://www.g2.com/tags/product-information-management-pim-systems) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.&title=Inriver+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Inriver+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Inriver+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss%0aAsk+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Inriver+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss%0aAsk+Inriver+questions+and+get+answers+from+expert+users+in+our+Inriver+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/inriver/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/13ec0afc4507cf7d72b2fae2ce1da2e6/inriver.svg "Product Avatar Image") ### Have you used Inriver before? Answer a few questions to help the Inriver community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finriver%2Fdiscuss%3Fsmall_ask%3Dinriver) No ## Top Contributors in Inriver 1 ![Kristin N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin N.") KN Loading... ### [Kristin N.](https://www.g2.com/users/d7563e9e-78b0-4f38-820e-a36764ac4733 "Kristin N.") Marketing Specialist 1 pt