Canto DAM – Key Benefits

Centralized asset management: Store images, videos, documents, and brand files in one place.

Fast search: Quickly find assets using tags, keywords, filters, and collections.

Easy collaboration: Share and review files with internal teams and external partners.

Brand consistency: Ensure everyone uses the latest approved logos, images, and marketing materials.

Version control: Avoid outdated files and keep track of the latest versions.

Access anywhere: Easily access and share assets from any location.

Improved productivity: Reduce time spent searching for files and managing duplicate content.

Example: A marketing team can organize all assets for a product launch in one Canto collection, allowing marketing, sales, designers, and partners to quickly access the correct materials. Review collected by and hosted on G2.com.

Canto is a useful DAM solution, but it may have some drawbacks:

Cost: Pricing can become expensive as the team and storage needs grow.

Learning curve: Some advanced features may take time for new users to understand.

Customization: It may not provide the same level of customization as some enterprise-level DAM platforms.

Organization: Managing large libraries can require careful setup of folders, tags, and permissions.

Advanced workflows: Teams with complex approval or automation processes may find some capabilities limited.

Overall: Canto is user-friendly and effective for many teams, but organizations with highly complex workflows or large-scale requirements may need a more advanced DAM solution. Review collected by and hosted on G2.com.

As one of the key administrators within my organization, I appreciate the level of immediate support received upon submitting a ticket. The Canto team is extremely responsive and always provides timely support which makes the user experience so much better. Review collected by and hosted on G2.com.

I have not experienced a dislike using Canto. The platform offers its users news article providing updates, ongoing enhancements, remarkable online tutorials and a proficient Customer Support team. In addition, users are able to find, organize and share their assets seamlessly within and outside of the platform. It's user-friendly and effective. Review collected by and hosted on G2.com.

The platform is fairly simple and user-friendly. Creating folders and albums, once you are familiar with the system is straightforward. The registration process is simple and all of my global users have picked it up quickly. Review collected by and hosted on G2.com.

The AI search still needs work. No matter how I refine queries, I still get unrelated content in my results. A search for a specific place, a country, can still come back with images that are obviously not correct. The uploads link process has a major drawback in that it doesn't provide a menu of registered users to select. It's very time-consuming to input first name, last name and email address for every user I send a link to - which can be links to multiple albums in the same folder - but still require a separate uplink created for every album, rather than simply allowing the user to choose the album within that folder. Very time-consuming to create so many links in that fashion. Review collected by and hosted on G2.com.

I love the AI search feature, which makes it so much quicker to search for photos I need. I also like how we can set up event links to share in event programs, so people can find event photos that would otherwise not reach the student/audience. I also like how we can set upload permissions for our freelance photographers to upload their photos, streamlining the process of receiving and posting them. Review collected by and hosted on G2.com.

I found the onboarding and training process to be much longer and more repetitive than necessary. Canto Academy provided a strong foundation for learning the platform, but many of the follow-up meetings covered the same information we had already completed through the Academy.

The number and length of the meetings also felt excessive for a platform that is very user-friendly and intuitive. At times, the facilitation added to the repetition. We were frequently asked if we had questions, and even after indicating that we did not, the same information or question would sometimes be repeated. This made the sessions feel unnecessarily drawn out and, at times, the facilitator seemed impatient with the process.

I understand that some users may benefit from a more hands-on onboarding experience, but a one-size-fits-all approach may not be the most effective. For users who are comfortable with technology and able to learn independently through Canto Academy, I would recommend using the first meeting to assess how much additional support is actually needed. From there, follow-up meetings could be scheduled as needed to address specific questions or areas where additional guidance would be helpful.

A more flexible onboarding process based on the user's experience and comfort level would make the training more efficient while still providing additional support for those who need it. Review collected by and hosted on G2.com.

For me, it is the ability to custom curated links of materials. Also, the portals have been really helpful in spoon feeding our dealers information on certain products. We are not a large company and don't use all the features available. I wish there was a way to customize what features we need and come up with a price that way instead of paying a higher price for a few features that we don't necessarily need or use. Review collected by and hosted on G2.com.

I'm a visual person, so not having images on the folders is a bummer. Also, when in a portal, you have to link to files and those don't automatically get a thumbnail image. I have to go searching for the assets so that the folders are more visual for our customers. Review collected by and hosted on G2.com.

I love how Canto makes it easy to customize the DAM product. Love that you can integrate it with Canva and Google Drive. This platform has made organizing our content feel seamless. Sean was great during our onboarding process and always offers support when needed. The AI recognition comes in handy. I also really like the search functionality and the metadata tagging. Pricing is fair. Overall, it’s been a great experience and performs well for our needs. Review collected by and hosted on G2.com.

Canto has been a great product for our organization overall, but I think the portal’s UI/UX could use some improvement. In particular, when I’m building toolkits, the formatting options feel very limited, which makes it harder to present content the way we want. Review collected by and hosted on G2.com.

I like Canto for its different features and the ability to protect assets that shouldn't be widely available to the rest of the company. I also enjoy the different download presets, which make it easy to crop, resize, and lower the resolution directly within Canto, without needing to use Photoshop afterward. Review collected by and hosted on G2.com.

The upload process when uploading new versions of assets is really time-consuming because I have to do it one at a time. Also, I'd love to improve the search capability to be able to conduct one search across all workspaces, libraries, and portals simultaneously. The initial setup was a very long process due to a lot of team members needing different restrictions and multiple project teams, making implementation take quite a while. Review collected by and hosted on G2.com.

I like that Canto was easy to move to from another platform, which was a big relief. It's intuitive to use, and our team and new members continue to utilize our "one source of truth" with minimal training and assistance. Having all our files in one place makes it access and share various clients. projects and needs. The support team is outstanding, always available and ready to assist, even for unusual use cases. Review collected by and hosted on G2.com.

Our implementation took longer than expected in the vetting and sales process. Some of our use cases, like managing expirations, are not set up in the primary system, though the team helped us find a workaround. We also had issues with duplicate files that resulted in a complete reupload/migration. The sales team advised we could move in 90 days, and when that did not happen, we had to manage and pay for two platforms longer than expected/planned for. Also when a feature breaks, like email notices, it can take a while to fix. Review collected by and hosted on G2.com.

I like how you can create numerous folders and albums within the app to keep everything organized, and how you can simply type in whatever you need to quickly find what you’re looking for. Review collected by and hosted on G2.com.

When I upload something, it always goes straight to the bottom of the album. I really wish there was a way to add new files under a specific section within the album instead of having them drop to the end every time. Also, it used to warn me when a file had the same name and ask whether I wanted to upload it as a new file or replace the existing one. It doesn’t do that anymore, and it’s really slowing me down because I have to manually delete the existing files. Review collected by and hosted on G2.com.

Canto has been a game changer for our Marketing and Communications department. Its intuitive digital asset management tools especially share links, upload links for external users, and portals make collaborating with outside vendors simple and secure without exposing our internal image library. HIPAA-compliant security gives us confidence that patient information stays protected, and the facial recognition feature is incredibly effective for quickly finding older photos to repurpose for new projects. Reliable, efficient, and built for real-world workflows. Highly recommend. Review collected by and hosted on G2.com.

The one thing that the marketing team usually brings up when giving feedback about using the system is that they don't like having to enter the pound sign, the word "ID," and then the colon before entering the Canto ID number into the search bar and also having to turn off the AI icon in the search bar. It feels like a lot of extra steps and they often forget. It would be much easier if they could just enter the number by itself without the additional formatting and disabling AI. Review collected by and hosted on G2.com.