# PIMworks Reviews **Vendor:** Mobius knowledge Services **Category:** [Product Information Management (PIM) Systems](https://www.g2.com/categories/product-information-management-pim) **Average Rating:** 4.6/5.0 **Total Reviews:** 59 ## About PIMworks PIMworks is a comprehensive Product Information Management (PIM) solution that helps centrally manage all your product information and data. Along with product data management, online retailers and brands can easily manage digital assets, seamlessly syndicate accurate product data to multiple channels, optimize product content compliant with market standards, and stay one step ahead of competitors. PIMworks helps you create customized product content experiences and offers various integrations, including Bigcommerce, Magento, and Shopify, Amazon, to name a few. PIMworks' AI-ML-based product catalog enrichment features help improve product content accuracy. All the teams creating product catalogs can collaborate effectively by creating workflows with our PIM system. The overall product data performance can be monitored and analyzed with insights on the dashboards, and businesses can seamlessly expand their brand visibility with zero complexity with our world-class pim solution. ## PIMworks Reviews ### 1. Best for Ecom businesses who want to scale **Rating:** 5.0/5.0 stars **Reviewed by:** Justin J. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about PIMworks?** We have been using PIMworks for a while and the software seems to deliver what is promised. We have expanded to two other countires and started to rank better in online market places because of their content optimisation. We had a dedicated customer sucess person who make sure the implementation was smooth and answered our big list of quereis. Good work Naren and team, Expecting the same support throughout our journey. **What do you dislike about PIMworks?** Nothing of that sort, the UI is basic but does the job. **What problems is PIMworks solving and how is that benefiting you?** We had no clue figuring out how we gona manage our 14 Lakh SKUs where PIMworks came to our rescure, we have built our business but were looking for a tool to streamline our process and scale. ### 2. A great multi-purpose Product information and Digital asset management platform **Rating:** 5.0/5.0 stars **Reviewed by:** Naman P. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about PIMworks?** The most helpful feature that I would say PIMworks has is the bulk product data enrichment feature. Also, managing SKUs and product inventory across multiple channels and platforms is very much simple due to the centralized approach provided in PIMworks. **What do you dislike about PIMworks?** I do not have any significant dislikes with this product. All the features are very good and so is their customer service. **What problems is PIMworks solving and how is that benefiting you?** Maintaining our product data and pricing information across multiple channels was somewhat of a challenge for us. With the help of PIMworks, we are now able to easily streamline our product information and also store multiple digital assets in a centralized medium. Additionally, the content enrichment capabilities of PIMworks has helped us bring out the best content for all our products across channels. ### 3. PIMWorks is a good albeit frustrating application. **Rating:** 4.0/5.0 stars **Reviewed by:** William I. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about PIMworks?** It is good for cataloging and storing data all in one place. **What do you dislike about PIMworks?** Communication with the team is difficult at best. We have had to repeat ourselves several times and each week nothing was getting done yet they were asking the same questoins that we gave answers to the week before. It took months to implement. The financial person that was brought into a call was rude and demeaning to our female employees. We had to switch account managers because of imcompetence and the Rep that sold the platform to us just disappeared for two months leaving the PIMWorks team lost and confused. It has been a challenging experience. **What problems is PIMworks solving and how is that benefiting you?** Currently none. It is causing us more problems than it is solving. **Official Response from Nandhini TS:** > Hi William, Appreciate your feedback on PIMworks. We deeply regret the difficulties you've faced with communication and the overall implementation process. Your concerns regarding repeated inquiries, delays in progress, and the unpleasant interaction with our financial representative are taken seriously. We understand the frustration caused by these issues and want to assure you that we are actively working to address and improve these aspects of our service. This is not reflective of our values, and we will be conducting internal reviews to ensure our team members uphold the highest standards of professionalism and respect. We are dedicated to working closely with you to understand your specific issues and concerns, to provide effective solutions, and to turn your experience with PIMworks into a positive one. We look forward to the opportunity to regain your trust and improve your experience with PIMworks. ### 4. The most efficient PIM software ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Vicky K. | Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about PIMworks?** PIMworks has simplified product data management for us. We are saving hours of manual work with PIMworks' central storage of product information. PIMworks has been a game-changer for us when it comes to taking our products to the market. The customer success team has been very proactive with my requirements. **What do you dislike about PIMworks?** To be honest I've not come across any blockers while using PIMworks. The experience has been very smooth so far. **What problems is PIMworks solving and how is that benefiting you?** For the longest time, we've been looking for a PIM solution that helps us simplify product data management. Prior to PIMworks, we managed data on spreadsheets and folders. With PIMworks, we are able to store and manage product information from a single source of truth. ### 5. Efficient Product Management System **Rating:** 4.0/5.0 stars **Reviewed by:** Kari S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about PIMworks?** PIMworks provides an easy to use platform, with a support team to answer any questions or concerns in a fast manner. We use it daily to maintain a catalog of 6000+ products, their images, and descriptions. **What do you dislike about PIMworks?** There are a handful of clicks needed to update and syndicate the product. It would be great if this was reduced. **What problems is PIMworks solving and how is that benefiting you?** PIMworks provides one, concise platform for us to maintain our product details. ### 6. Data Enrichment at Its Best **Rating:** 4.5/5.0 stars **Reviewed by:** Shruti S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about PIMworks?** PIMworks' data enrichment allows us to enhance our product listings with ease, resulting in higher conversion rates and customer satisfaction. The AI-powered enrichment module automatically enhances our product catalogs with rich information. **What do you dislike about PIMworks?** No complaints in this department. Data enrichment is spot on. **What problems is PIMworks solving and how is that benefiting you?** PIMworks has solved the problem of incomplete and insufficient product information. Our listings are now more informative, driving more sales and reducing returns. ### 7. its good but still need some enhances to make it great **Rating:** 3.5/5.0 stars **Reviewed by:** Jacobo S. | Digital Performance Marketing Teamhead, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about PIMworks?** it helps a lot for workflows and image management but it would be great o enhance it for other functions too. ease of use and implementation was easy. Also customer support was appropiate, the integration was easy. and Frequency of Use here was appropiate **What do you dislike about PIMworks?** its a bit slow and some other times is not responsive in other devices. we dont use this with frequency of use due to the number of features in there. **What problems is PIMworks solving and how is that benefiting you?** for retail and digital is perfect when you managed heavy catalogsor skus images ### 8. Improve time-to-market and reduce manual workload! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about PIMworks?** PIMworks' integration and automated syndication is an amazing feature that helps reduce the time and effort taken in publishing our products across several marketplaces. My team usually spends hours standardizing the data to meet channel requirements, but post PIMworks, we've been able to focus on other activities and leave the rest to the PIM platform. The customer support team is proactive and the platform is fairly simple to use. **What do you dislike about PIMworks?** I've not had any bad experiences so far! **What problems is PIMworks solving and how is that benefiting you?** PIMworks is simplifying the process of getting the products to market and helps us reduce manual effort and be in front of our customers with the right data and most importantly at the right time. ### 9. One of the most comprehensive PIM software that I have used **Rating:** 5.0/5.0 stars **Reviewed by:** Jade W. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about PIMworks?** We have found PIMworks very beneficial for our business. Centralized Product catalog maintenance has been a big benefit for us with PIMworks. Also, instantly syndicating them to various channels is an amazing feature of PIMworks.The admin controls and the workflow management capabilities provided by PIMworks have made our work very simple. **What do you dislike about PIMworks?** I do not have any dissatisfaction with PIMworks. All the features that I use are very simple and give us very good results **What problems is PIMworks solving and how is that benefiting you?** I have had an incredible overall experience with PIMworks. The vendor management feature in PIMworks is a game-changer. It saves us tremendous time and ensures we have complete control over our suppliers. Plus, the ability to attain two-way synchronization with multiple channels is invaluable. PIMworks truly simplifies the management of our product data ### 10. PIMworks has made our business process easier **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus L. | Catalog expert, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about PIMworks?** With the advent of PIMworks, we are now able to do more work in terms of catalog generation and data updating. The workflow module has also helped us efficient work towards our tasks **What do you dislike about PIMworks?** I do not have any significant issues or dislikes with PIMworks. All the features are very good and I like using the software on a day to day basis. **What problems is PIMworks solving and how is that benefiting you?** With the help of PIMworks, transfering product catalog images and data across different channels is very smooth. PIMworks is compatible with many different channels and this is beneficial for us. ### 11. I enjoyed using PIMworks and its DAM features **Rating:** 4.5/5.0 stars **Reviewed by:** John W. | Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2023 **What do you like best about PIMworks?** PIMworks has integrated Digital Asset Management capabilities too which helps us achieve more with just this one solution. Also, the team is very helpful which I like. **What do you dislike about PIMworks?** I do not have any major concerns or particular dislike with PIMworks. All the features are very good and the product is also super smooth for our everyday usage. **What problems is PIMworks solving and how is that benefiting you?** The main benefit that we are deriving out of PIMworks is that we are able to easily manage all our catalog images too within PIMworks. There is no limit for the storage space which is awesome. ### 12. More efficient Platform to use **Rating:** 4.5/5.0 stars **Reviewed by:** Priya S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about PIMworks?** We have been struggling to manage our product content and images , Maintaining in various channels . Started exploring in medias about the benefits of PIM services . Now we are finding this is the one stop solution to our problem **What do you dislike about PIMworks?** As of now i like all the option . i couldnt find any dislikes as of now. its been quite helpful . All the question we can get rapid answers in the website itself **What problems is PIMworks solving and how is that benefiting you?** We have business which manages various categories of chemicals mixers. We do have lots opf vendors at the moment. As we are manging differect prooduct items managing them is critical.Now PIM gives us ease to managing it ### 13. I enjoy working with the PIMworks team and using the PIMworks product **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph S. | Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about PIMworks?** The thing that I like the best about PIMworks is the weekly cadence calls that the PIMworks team has with us to help us use the product better. Also, the native API integrations are very helpful for us. **What do you dislike about PIMworks?** I cannot think of any moment of dissatisfaction that I have had with PIMworks. **What problems is PIMworks solving and how is that benefiting you?** The main business benefit that we derive out of PIMworks is the improvement in working efficiency. The Digital Asset Management capabilities along with the PIM aspects makes it very much centralized for us. ### 14. Smooth and Efficient PIM solution **Rating:** 4.5/5.0 stars **Reviewed by:** Krithick S. | Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about PIMworks?** I like the unlimited storage space that PIMworks offers for maintaining all our digital assets. Additionally, the customizations are very good and were done at a quick pace. **What do you dislike about PIMworks?** I do not like the fact that PIMworks doesn't provide a two way integration with all the marketplace channels. **What problems is PIMworks solving and how is that benefiting you?** PIMworks is very helpful for us in terms of centrally maintaining all our product information. The customizations also enable us to achieve more precision in our business process ### 15. Pimworks is Easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2023 **What do you like best about PIMworks?** Using pimworks is really easy. Creating and Editing items is really fast and easy. Also the copy function for other marketplaces is very nice. The bulk import function is a nice way to create and update items real quick. **What do you dislike about PIMworks?** Syndicating to Amazon is still causing some issues with items which are already known by amazon. Syndicating of those items is still taking a lot of time. But i am sure this will be resolved very soon! **What problems is PIMworks solving and how is that benefiting you?** Managing product attributes on a great range of items. And also use these data and attributes to syndicate the products in a quick way to different Amazon Marketplaces! ### 16. Its a very user centric platform, very helpful to manage products across marketplace **Rating:** 4.0/5.0 stars **Reviewed by:** Chandru M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about PIMworks?** its usercentri and easy to use, seamless to upload all the SKU'S and all the functionalities are easy to understand , I basically like the PIM SEO and health check up **What do you dislike about PIMworks?** i like all the options . i checked the user guide in online and worked in the platform . defintely recommend to the other companys who is struggling in their product management **What problems is PIMworks solving and how is that benefiting you?** We handle multiple skus. Ibelieve the options like health checkup,pim SEO Option and creating attributes,varient across marketchannle is quite satisfying. im still exploring user control option. ### 17. PIMworks is a very useful and feature rich software for our daily usage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2023 **What do you like best about PIMworks?** One of the easiest things that we are able to achieve with PIMworks is the simple and straightforward Minimum Adverstised Price monitoring. Also, we are able to keep tabs on what the competitors are doing with their products. The centralized approach to asset management has also been helpful for us. **What do you dislike about PIMworks?** I do not have any dislike with the features of PIMworks. All the features are very much user friendly. The knowledge base is available too which helps me get the solution to problems myself. **What problems is PIMworks solving and how is that benefiting you?** One of the main benefit that we get out of PIMworks is the smooth transition of our products to multiple channels. Additionally, a lot of time is saved with the efficient workflow capabilities of PIMworks ### 18. Save time and improve efficiency easily with PIMworks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about PIMworks?** The vendor management feature in PIMworks is my favorite feature. It saves us tremendous time and ensures we have complete control over our suppliers. Additionally, the ability to attain two-way synchronization with multiple channels is invaluable. PIMworks truly simplifies the management of our product data **What do you dislike about PIMworks?** I like all the features of PIMworks. The support team is also very helpful, and the product updates are regular and timely. No complaints so far. **What problems is PIMworks solving and how is that benefiting you?** My overall experience has been great with PIMworks. It has been a game-changer for our business. We can maintain all our product data centrally and publish our catalogs on multiple marketplaces effortlessly. The digital asset management capabilities are of top quality, and the ease of customization is a standout feature. Our business has never been more efficient since implementing PIMworks ### 19. Extremely Satisfied with service **Rating:** 5.0/5.0 stars **Reviewed by:** Chandru S. | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about PIMworks?** The most liked features is user role management and Unlimited data storage management, Vendor management, channel integration is flexible and lastly health checkup is very helpful. **What do you dislike about PIMworks?** i like all features about PIMWorks, Customer support and sales team are very helpful and the guideliness are easy to access.the product is very ease to understand and use **What problems is PIMworks solving and how is that benefiting you?** PIMWORKS helps us to manage the product data in various marketplace, user controls and channel integration are very fabulous and it helps us to reduce the much staffing and time saving ### 20. Data enrichment and accuracy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about PIMworks?** Really easy to use and a really quick help from the team when stucked at something. **What do you dislike about PIMworks?** Nothing really, just a few UI improvements would be good. **What problems is PIMworks solving and how is that benefiting you?** PIMworks has eliminated data inconsistencies and inaccuracies in our product listings. It has saved us countless hours in manual data entry and maintenance, allowing us to focus on growing our business. ### 21. Multichannel selling is made very simple and accessible **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about PIMworks?** One of the best thing about PIMworks is the instant API integration and product data syndication that it provides. Also, there are a lot of good knowledge base articles that they publish every week **What do you dislike about PIMworks?** At the initial stage, the implementation and initial set up of PIMworks took more time than estimated. But apart from that I do not have any other complaints so far. **What problems is PIMworks solving and how is that benefiting you?** The main business problem that we are able to solve using PIMworks is the ability to publish our catalog data not only on our website, but also on multiple channels like Amazon, Wayfair etc. ### 22. Simplified tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fishery | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about PIMworks?** "PIMworks helps us organize all MRO and equipment information in a single source . The tools are simplified and gives granular controls to update and maintain all our product information in one place, reducing errors and inconsistency **What do you dislike about PIMworks?** "Not much to complain about. It's a neat and easy platform" **What problems is PIMworks solving and how is that benefiting you?** Having teams spread across globes need for a centralised platform is crucial. Maintaining multiple spreadsheets with several people accessing affects our business operations. Implementing PIMworks has helped in ensuring right parts and equipment information is accessed to all onshore and offshore teams at all times. ### 23. Cool software for managing vendor details and digital assets **Rating:** 5.0/5.0 stars **Reviewed by:** Regina M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2023 **What do you like best about PIMworks?** It is very easy to set Alert Configurations from PIMworks. Additionally, the dynamic catalogs module helps us create catalog images much quicker. I specifically like the different task modules present within it. **What do you dislike about PIMworks?** The training sessions for product usage could be better. Apart from that, I do not have any other issues. **What problems is PIMworks solving and how is that benefiting you?** With the help of PIMworks, we are able to attribute different vendor profile information. At the same time, we can monitor all the different workflows internally, which is a big plus for us. **Official Response from Susang Ramesh:** > Thank you for your review. We look forward to working with you ### 24. Very Versatile Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about PIMworks?** Easy to use and quick to get up and running with. **What do you dislike about PIMworks?** Custom Support is great, but having more resources avaialble to help me learn the platform on my own schedule would have helped us move faster. **What problems is PIMworks solving and how is that benefiting you?** The product is helping to centralize our product data and helping to roll out new products quicker. ### 25. PIMworks has exceeded my expectations **Rating:** 4.5/5.0 stars **Reviewed by:** Josh K. | Ecommerce Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about PIMworks?** One of the best things about PIMworks is the ability to attain two-way synchronization with many channels. Also, the vendor management feature that is present in PIMworks is very much helpful and saves a lot of time **What do you dislike about PIMworks?** I do not have any significant dislikes with PIMworks. Recently there seems to be a lot of downtime in the server but the server is backup almost instantly, so I do not have any complaints **What problems is PIMworks solving and how is that benefiting you?** We have a lot of product SKUs and would like to publish our product catalogs on multiple marketplaces. PIMworks enables us to achieve this very effectively. Also, the Digital asset management capabilities is of top quality with PIMworks ### 26. Great Product **Rating:** 4.0/5.0 stars **Reviewed by:** Vanita G. | Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about PIMworks?** The product is great and as per the need with most of the features covered as per the ecommerce industry. **What do you dislike about PIMworks?** Better evaluation of client should be done at initial stages to avoid any surprised later. **What problems is PIMworks solving and how is that benefiting you?** Central repository for all the product information, easy to manage, update and edit content. ### 27. Great overall experience with PIMworks. Very useful product for catalog management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about PIMworks?** Using PIMworks, we are able to centrally manage our product catalogs. All product images and descriptions are easy to store also PIMworks provides SEO options as well, which makes our content very good **What do you dislike about PIMworks?** I do not have any dislikes or dissatisfaction with PIMworks. The platform is perfect. **What problems is PIMworks solving and how is that benefiting you?** Through PIMworks, we are able to easily collaborate and work together on our product catalogs. It is pretty simple to take our products to different channels which makes our job very easy. ### 28. Product Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Furniture | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about PIMworks?** How it helps to handle the content across platforms and portals seamlessly **What do you dislike about PIMworks?** Where PIMworks is just the driver for execution and not the one-stop solution **What problems is PIMworks solving and how is that benefiting you?** Reduce manual intervention by updating the content data across platform ### 29. Very good Product Information Management software for small and medium level businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about PIMworks?** PIMworks is a very intuitive kind of software. One thing I like very much about PIMworks is the ability to perform actions in bulk, like bulk product data import and export, bulk syndication to multiple channels etc. Also, the number of API channel integrations is high and of good quality **What do you dislike about PIMworks?** One downside I faced with PIMworks is the slow loading time of each page. When we open multiple modules and screens, the platform becomes slow. But apart from that, feature-wise, the software is very good. **What problems is PIMworks solving and how is that benefiting you?** The main problem that PIMworks is solving for us is the seamless management of all our product catalogs. Also, establishing our product catalog content across multiple channels is very easy. ### 30. Its good tool as content management **Rating:** 3.5/5.0 stars **Reviewed by:** Kamal A. | Technical architect, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about PIMworks?** Centralized repro, Give insights of the products, easy to integrate **What do you dislike about PIMworks?** Doesnot have azure logic app standard connector for integration. **What problems is PIMworks solving and how is that benefiting you?** help in putting all my contect at one place and its cheap for other product ### 31. Great software for maintaining all our product data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about PIMworks?** PIMworks is most helpful for us to maintain all our product data centrally. Also, we can easily maintain our vendor details within PIMworks. It is an all-in-one software for us in terms of our e-commerce ventures **What do you dislike about PIMworks?** Honestly, we do not have any significant dislike for PIMworks. The only area where some improvement could be shown is with their implementation speed, but that is expected with such a product. **What problems is PIMworks solving and how is that benefiting you?** The main problem solver for us with PIMworks is the ability to maintain all our product data. Earlier our data was scattered, and we were consuming more time with our day-to-day, but after PIMworks, things have become very smooth and efficient for us. ### 32. Excellent Product Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about PIMworks?** The efficient copy date feature allows me to copy data from the Master listing to all the variants and marketplaces. **What do you dislike about PIMworks?** The different time zones can cause wait times for responses. The different accent of the PIMWorks employees can also make it hard to understand what they are saying over calls. However, over email their English is perfect. **Recommendations to others considering PIMworks:** PIMWorks is an amazing platform, with a dedicated and knowledgeable staff standing behind it! **What problems is PIMworks solving and how is that benefiting you?** I used to experience endless data entries to list new products. Now, just by completing the item once on the PIMWorks platform, that items can be listed across all my selling channels. **Official Response from Susang Ramesh:** > Hey there, Thank you for such a wonderful review. We are glad that PIMworks has been able to help you reduce your manual data entry tasks and improve your product listing capabilities. Looking forward to working with you for years to come. ### 33. Best PIM for importing and exporting data in bulk **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about PIMworks?** With the help of PIMworks, we are able to easily import and export data, that too in bulk to multiple ecommerce channels. Also, the support team is super great and helpful **What do you dislike about PIMworks?** Everything is to my liking and I do not have any dislike with PIMworks. **Recommendations to others considering PIMworks:** Very good investment, especially for ecommerce related businesses **What problems is PIMworks solving and how is that benefiting you?** After PIMworks, we have been able to save a lot of time spent in doing manual tasks. Almost all our work is automated now and we are thrilled to be using PIMworks to enhance our business ### 34. Good platform for any ecommerce business **Rating:** 4.5/5.0 stars **Reviewed by:** Michael D. | Ecommerce consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2022 **What do you like best about PIMworks?** The ecommerce marketplace integrations that are offered by PIMworks is quite handy and that is something I like very much about it. Apart from that the easness of using the platform is also a nice thing to have **What do you dislike about PIMworks?** The product user interface could be a little better but apart from that everything else is completely fine for me with PIMWORKS. I have no other major complaints **What problems is PIMworks solving and how is that benefiting you?** With the number of ecommerce channels that our business is in, syndication becomes a very important aspect for us. With PIMworks we are able to achieve it very easily ### 35. Onboarding our inventory to PIMworks with support from the PIMs team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2022 **What do you like best about PIMworks?** The various integrations the platform supports. **What do you dislike about PIMworks?** The loading time is sometimes slow on other (not so popular) browsers, but this has been reported to the tech team, and they're continuously improving. **What problems is PIMworks solving and how is that benefiting you?** Inventory Management. ### 36. PIM software that provides great user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about PIMworks?** The User interface of the PIMworks software is very excellent. It is very easily understandable by my team, and also, PIMworks' support team is top-notch. They cater to all my needs and are very friendly too **What do you dislike about PIMworks?** As of now, I do not have any significant dislike for PIMworks. Everything is running smoothly, and I love using the software for my business needs. All in all, it is an excellent investment for us **Recommendations to others considering PIMworks:** It is a very good investment to make, considering the cheap cost that they sell their product at. Also, the engineering team and the support team are so great and friendly and take up any of your requirements **What problems is PIMworks solving and how is that benefiting you?** One of the main challenges was representing our products across multiple channels and marketplaces. PIMworks has helped us overcome that challenge with its multiple integrations. Also, we were finding it difficult to bring our products on top of marketplaces, but PIMworks' MPSEO feature helps us achieve that as well ### 37. Great PIM software with great support people **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2022 **What do you like best about PIMworks?** The thing that I like best about PIMworks is that it is very easy to customize the software according to our needs. Also, the support team is quite helpful and very are able to use the software perfectly as per our requirement **What do you dislike about PIMworks?** Although the solution is quite handy for us, we were initially finding it difficult to adjust the solution to our business process. But their support team ensured that this process was smooth **Recommendations to others considering PIMworks:** It is a good investment that you can make especially if you want to sell across multiple channels **What problems is PIMworks solving and how is that benefiting you?** The main problem that PIMworks solves for us is the multiple product data management in a single central medium. We have tons of product with assets as well and it is very easy to manage them with PIMworks **Official Response from Susang Ramesh:** > Thank you for such a wonderful review. We, at PIMworks, value customer satisfaction more than anything and we are glad that we were able to help improve your business process. ### 38. Excellenet software for ecommerce vendors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about PIMworks?** The eCommerce channels with which PIMworks integrates are tremendous. There are lots of channels and the API integration and syndication is quite easy and very much effective **What do you dislike about PIMworks?** As long as I have evaluated the PIMworks software, I was not able to find any major hassle or difficulty with the software. It was very smooth and so were the API integrations **Recommendations to others considering PIMworks:** The feature set of PIMworks is quite impressive and they have all the latest market features. The pricing is also on the lower side **What problems is PIMworks solving and how is that benefiting you?** We are able to integrate with multiple eCommerce marketplaces and platforms and this helps us in reaching out to more and more users. We are also delighted by the customer services provided by PIMworks **Official Response from Susang Ramesh:** > Hey! Thank you for such an excellent review. Our entire team is super thrilled to read this review of yours. We hope to continue our relationship with you for years to come. ### 39. We were able to improve our customer experience with PIMworks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about PIMworks?** Customizations provided by PIMworks are very good. The team, during the implementation process itself, helped us with all our customizations. Also, the integrations are quite handy **What do you dislike about PIMworks?** As of now, I do not have any considerable dislike for the product. We like using the PIMworks platform as it helps us do our work in a quicker and efficient manner **Recommendations to others considering PIMworks:** Good and very easy to use solution that anyone can use. Makes your work easier **What problems is PIMworks solving and how is that benefiting you?** The ability to reduce manual labor completely and gets things done quicker through automation is a major relief for us. Also, improving our time to market our product has helped us with our profits ### 40. A decent PIM for SMBs and enterprises alike **Rating:** 4.0/5.0 stars **Reviewed by:** Shubham G. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2021 **What do you like best about PIMworks?** UI PIMWorks has a very intuitive UI that makes it easy to navigate through different steps of product lifecycle management. Features It has a lot of features in a stable shape. Things like Bulk Management, Asset Management and Bulk Actions make it easier to onboard and start the commerce journey **What do you dislike about PIMworks?** Limitations I find PIMWORKS very opinionated which makes it a little difficult for larger businesses. For example, this is compulsory to have an attribute group for each attribute. What about the cases where attribute placement is dependent on other factors such as category Features It has all the basic features covered that are required by small businesses, however, there is a decent scope of improvement in new features. For example, maintaining the categories from taxonomy is a little difficult, both of them could have been linked up together to make the category management experience better. **What problems is PIMworks solving and how is that benefiting you?** I am trying to start my business in India and I signed up with PIM WORKS to start my commerce journey. But very soon I realized the feature set is more than what I needed and I moved to Shopify ### 41. Great software for managing different marketplaces. Needs refinement for Enterprise level **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen N. | eCommerce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2021 **What do you like best about PIMworks?** Magento API connection has the potential to be robust once all of the bugs are ironed out. Also, the development team is fully committed to extending the software as requested by the customer. The ease of copying data from one channel to another is powerful, especially if you manage many different marketplaces. Need more experience with the source attribution tool, but look forward to using this is the near future. **What do you dislike about PIMworks?** Some bugs that affect performance as well as product creation. The API error log is not as verbose in expressing why the product failed to create correctly on our web platform. The integration process has not been as smooth as we first thought due to some of these issues. **Recommendations to others considering PIMworks:** Plan on a longer than anticipated integration process and working out kinks regarding bugs that pop up. But you can expect a good support/development team who is willing to work with you regarding potential issues. **What problems is PIMworks solving and how is that benefiting you?** The Master channel allows us to effectively manage data from different sources such as our ERP system as well as data supplied from vendors, marketing pieces etc. We also needed an effective tool for updating our ERP system which Pimworks provides in their Magento API connection. This allows us to keep our Magento web store up to date with actively selling products as well as rich data that is supplied from our vendors. ### 42. Good and fast PIM software for ecommerce businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek s. | Software development engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2021 **What do you like best about PIMworks?** With PIMworks, I am able to manage multiple product data and also connect to multiple marketplaces like amazon, ebay etc. Also, the support team is very good **What do you dislike about PIMworks?** Every time I open a module, it opens in a new tab. But apart from that, I don't have any other issue with it **Recommendations to others considering PIMworks:** They have many integrations and also multiple product attributes can be managed easily **What problems is PIMworks solving and how is that benefiting you?** Able to present my product to multiple marketplaces. Also, all my digital assets are easy manageable with PIMworks **Official Response from Susang Ramesh:** > Thank you for this review. We are glad that PIMworks has been of great help to your business. We look forward to our relationship for years to come ### 43. PIM Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ramesh M. | Section Lead - CAD, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2021 **What do you like best about PIMworks?** Documentation is best part of the PIM Works and data modelling also very good feature in this tool **What do you dislike about PIMworks?** No dislike for using PIM works. It will improve the documentation **What problems is PIMworks solving and how is that benefiting you?** I have used for documentation purpose and data recording also ### 44. Best PIM software i have tried so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **What do you like best about PIMworks?** The product team customized the software to our needs . The UI was also self explanatory and easy to learn. The suite also worked well along with our existing workflow as it provides good degree of integration with other tools **What do you dislike about PIMworks?** We haven't encountered any issues so far **What problems is PIMworks solving and how is that benefiting you?** Made the workflow much more efficient thus reducing a lot of overhead and saving plenty of man hours. This product gave us a headaup over our competitors in terms of revenue **Official Response from Susang Ramesh:** > Hey there, Thank you for this wonderful review. Our team will be super thrilled to read this review of yours. Looking forward to continuing our relationship further. ### 45. Database Management **Rating:** 5.0/5.0 stars **Reviewed by:** Atul L. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about PIMworks?** We can manage the multiple no of catalog. **What do you dislike about PIMworks?** nothing, it is improving on day to day basis. **What problems is PIMworks solving and how is that benefiting you?** multiple catalog, Pricing calculation, Database management ### 46. SMB friendly PIM system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about PIMworks?** Very user friendly interface with a ecommerce like interface unlike other softwares. Good customer support team. **What do you dislike about PIMworks?** No downsides as such. More category specific features would help. **What problems is PIMworks solving and how is that benefiting you?** Storing and distributing product information. Reduced cost of operations. ### 47. PIM review **Rating:** 5.0/5.0 stars **Reviewed by:** Ganesh S. | General Manager Projects & Operators , Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about PIMworks?** Improved business performance, reduce operational cost and ease of work. We can connect multiple teams without any hindrance. **What do you dislike about PIMworks?** There is no dislike for PIM works and good to use this tool. **What problems is PIMworks solving and how is that benefiting you?** Documentation and ERP purpose using and user friendly **Official Response from Susang Ramesh:** > Hey Ganesh, Thank you for this wonderful review. We at PIMworks take pride in customer satisfaction and we are glad that we were able to satisfy you. We are looking forward for our continued relationship ### 48. PIM works is really very good but a bit slow **Rating:** 3.5/5.0 stars **Reviewed by:** Dipendranath S. | Sr. E-Commerce Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about PIMworks?** PIM Works is the one website where we can find all details under one umbrella. **What do you dislike about PIMworks?** It takes a lot of time to open a particular product and it's details **Recommendations to others considering PIMworks:** I am highly recommending PIM works to others **What problems is PIMworks solving and how is that benefiting you?** We can add filters as per our requirements. So the file downloading speed has been enhanced. **Official Response from Susang Ramesh:** > Hey Dipendranath, Thank you for your review. We are glad that you like the filter customizations that are provided by PIMworks. We at PIMworks take customer satisfaction as our top priority and would definitely work towards making our product much more efficient and faster so that all your requirements are met ### 49. PIMworks review **Rating:** 4.5/5.0 stars **Reviewed by:** Arun M. | Assistant Manager - Capex Quality, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about PIMworks?** We can automate so productivity will increase. Business performance will increase and operational costs will decrease. **What do you dislike about PIMworks?** No negative feedback or dislike for PIMworks **What problems is PIMworks solving and how is that benefiting you?** I have used for Records and documentation Management **Official Response from Susang Ramesh:** > Thank you for this wonderful review. We look forward to continue our relationship further ### 50. Images Database **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2021 **What do you like best about PIMworks?** We can upload more than 15 Images for a single product. **What do you dislike about PIMworks?** Performance can be improved for images and Links. **What problems is PIMworks solving and how is that benefiting you?** We can store several images for a single product. **Official Response from Susang Ramesh:** > Thank you for this wonderful review. We are glad that you are able to upload more than 15 images for a single product. Enhancing the product catalogs is one of the major features of PIMworks and we are glad that you are able to utilize it. ## PIMworks Discussions - [What is an effective way to update the master channel, additional channel and update product data?](https://www.g2.com/discussions/what-is-an-effective-way-to-update-the-master-channel-additional-channel-and-update-product-data) - 1 comment, 1 upvote - [View PIMworks pricing details and edition comparison](https://www.g2.com/products/pimworks/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+07%3A21%3A29+-0500&secure%5Bsession_id%5D=e06ad2b7-12d7-4f1e-8f8c-6d4e33d86c66&secure%5Btoken%5D=0e732a6ea5a10672bf8991e0ed394edb3dff3c456c338f1969a132633d41793b&format=llm_user) ## PIMworks Features **Interface and Performance** - Import/Export - Organizational Interface - Search - File Preview - Analytics **Setup** - Activities - Flows - Dependencies - Notifications **Data Management** - Collection - Cleansing - Classification - Access Rights - Versioning - Publication - Digital Assets **Asset Management** - File Types - Metadata - File Transformation - Versioning - Expiration - Watermark - Digital Rights Management - Brand Guidelines **Operations** - Optimized Business Operations - Data Synchronization **Management** - Updates - Audit Trail - Integration **Optimization** - Data Quality - Workflows - Localization **Media Types** - Video - Audio - Images **Inventory** - Order Fulfillment - Catalog Management - Product Intelligence **Analytics** - Compliance - KPIs - Performance **Generative AI** - AI Text Generation **Administration** - Workflow Management - User, Role, and Access Management - Brand Portal - Integration with Creative Software - Integration with Marketing Software **Platform** - Regulation Compliance - Multichannel Publishing - Accounting Reports - Marketplace Integration **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Processing** - Internationalization - Order Management - Scan and Ship **Agentic AI - Digital Asset Management** - Cross-system Integration ## Top PIMworks Alternatives - [Plytix Cloud PIM & DAM](https://www.g2.com/products/plytix-cloud-pim-dam/reviews) - 4.7/5.0 (419 reviews) - [Sales Layer PIM](https://www.g2.com/products/sales-layer-pim-2025-04-09/reviews) - 4.6/5.0 (303 reviews) - [Acquia DAM (Widen)](https://www.g2.com/products/acquia-dam-widen/reviews) - 4.4/5.0 (614 reviews)