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Best Transactional Email Software for Small Business

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Products classified in the overall Transactional Email category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Transactional Email to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Transactional Email category.

In addition to qualifying for inclusion in the Transactional Email Software category, to qualify for inclusion in the Small Business Transactional Email Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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42 Listings in Small Business Transactional Email Available

(2,477)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in Transactional Email software
View top Consulting Services for Brevo Marketing Platform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo is a marketing pack that includes email support, CRM, and automation tools, designed to streamline marketing processes and boost sales.
    • Reviewers frequently mention the user-friendly nature of Brevo, its affordability, high email delivery rate, and the ease of creating and managing email templates.
    • Users reported issues with Brevo's less flexible template designs, complex workflow lacking sophisticated automation capabilities, and concerns about deliverability where messages sometimes land in spam.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brevo Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    439
    Features
    266
    Email Marketing
    248
    Customer Support
    203
    Email Management
    198
    Cons
    Missing Features
    131
    Limited Features
    108
    Limited Customization
    78
    Expensive
    76
    Email Issues
    73
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Performance and Reliability
    Average: 9.0
    8.6
    Enterprise Scalability
    Average: 8.4
    8.8
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    16,059 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    788 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo is a marketing pack that includes email support, CRM, and automation tools, designed to streamline marketing processes and boost sales.
  • Reviewers frequently mention the user-friendly nature of Brevo, its affordability, high email delivery rate, and the ease of creating and managing email templates.
  • Users reported issues with Brevo's less flexible template designs, complex workflow lacking sophisticated automation capabilities, and concerns about deliverability where messages sometimes land in spam.
Brevo Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
439
Features
266
Email Marketing
248
Customer Support
203
Email Management
198
Cons
Missing Features
131
Limited Features
108
Limited Customization
78
Expensive
76
Email Issues
73
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.9
Performance and Reliability
Average: 9.0
8.6
Enterprise Scalability
Average: 8.4
8.8
Mail Send API
Average: 8.7
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
16,059 Twitter followers
LinkedIn® Page
www.linkedin.com
788 employees on LinkedIn®
(658)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Transactional Email software
View top Consulting Services for Customer.io
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meani

    Users
    • CEO
    • Product Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Customer.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    219
    Automation
    135
    Customer Support
    132
    Helpful
    129
    Features
    118
    Cons
    Learning Curve
    84
    Missing Features
    71
    Limited Features
    51
    Campaign Issues
    43
    Not Intuitive
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Customer.io features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Performance and Reliability
    Average: 9.0
    7.9
    Enterprise Scalability
    Average: 8.4
    8.4
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Portland, OR
    Twitter
    @CustomerIO
    4,904 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    475 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meani

Users
  • CEO
  • Product Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 57% Small-Business
  • 36% Mid-Market
Customer.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
219
Automation
135
Customer Support
132
Helpful
129
Features
118
Cons
Learning Curve
84
Missing Features
71
Limited Features
51
Campaign Issues
43
Not Intuitive
36
Customer.io features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.8
Performance and Reliability
Average: 9.0
7.9
Enterprise Scalability
Average: 8.4
8.4
Mail Send API
Average: 8.7
Seller Details
Company Website
Year Founded
2012
HQ Location
Portland, OR
Twitter
@CustomerIO
4,904 Twitter followers
LinkedIn® Page
www.linkedin.com
475 employees on LinkedIn®

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(186)4.3 out of 5
View top Consulting Services for Amazon Simple Email Service (Amazon SES)
Save to My Lists
Entry Level Price:$0.10 per 1,000 email
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Simple Email Service (Amazon SES) is a bulk and transactional email-sending service.

    Users
    • CEO
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Amazon Simple Email Service (Amazon SES) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    11
    Deliverability
    9
    Ease of Use
    8
    Email Marketing
    8
    Easy Integration
    6
    Cons
    Poor Customer Support
    6
    Difficult Setup
    5
    Email Management
    5
    Difficulty
    4
    Poor Interface Design
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon Simple Email Service (Amazon SES) features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Performance and Reliability
    Average: 9.0
    8.9
    Enterprise Scalability
    Average: 8.4
    9.1
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,218,302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,584 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Simple Email Service (Amazon SES) is a bulk and transactional email-sending service.

Users
  • CEO
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Small-Business
  • 34% Mid-Market
Amazon Simple Email Service (Amazon SES) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
11
Deliverability
9
Ease of Use
8
Email Marketing
8
Easy Integration
6
Cons
Poor Customer Support
6
Difficult Setup
5
Email Management
5
Difficulty
4
Poor Interface Design
4
Amazon Simple Email Service (Amazon SES) features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
9.1
Performance and Reliability
Average: 9.0
8.9
Enterprise Scalability
Average: 8.4
9.1
Mail Send API
Average: 8.7
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,218,302 Twitter followers
LinkedIn® Page
www.linkedin.com
143,584 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(1,147)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Transactional Email software
View top Consulting Services for Omnisend
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best w

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 88% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Omnisend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    178
    Helpful
    105
    Customer Support
    100
    Email Marketing
    97
    Automation
    88
    Cons
    Missing Features
    56
    Limited Features
    50
    Limited Customization
    31
    Expensive
    29
    Limited Templates
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Omnisend features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Performance and Reliability
    Average: 9.0
    8.5
    Enterprise Scalability
    Average: 8.4
    7.9
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Omnisend
    Company Website
    Year Founded
    2014
    HQ Location
    Vilnius, Lithuania
    Twitter
    @omnisend
    3,875 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    230 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best w

Users
  • Owner
  • CEO
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 88% Small-Business
  • 7% Mid-Market
Omnisend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
178
Helpful
105
Customer Support
100
Email Marketing
97
Automation
88
Cons
Missing Features
56
Limited Features
50
Limited Customization
31
Expensive
29
Limited Templates
29
Omnisend features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Performance and Reliability
Average: 9.0
8.5
Enterprise Scalability
Average: 8.4
7.9
Mail Send API
Average: 8.7
Seller Details
Seller
Omnisend
Company Website
Year Founded
2014
HQ Location
Vilnius, Lithuania
Twitter
@omnisend
3,875 Twitter followers
LinkedIn® Page
www.linkedin.com
230 employees on LinkedIn®
(729)4.4 out of 5
Optimized for quick response
3rd Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:$349.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Netcore Email API is a cloud-based email delivery service designed to assist businesses in sending essential communications such as notifications, newsletters, and updates. This solution is tailored f

    Users
    • Executive
    • CEO
    Industries
    • Financial Services
    • Health, Wellness and Fitness
    Market Segment
    • 49% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Netcore Email API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    62
    Easy Integrations
    59
    Customer Support
    55
    Reliability
    50
    Easy Integration
    49
    Cons
    Poor Customer Support
    22
    Missing Features
    16
    Email Management
    15
    Expensive
    13
    Time Delays
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Netcore Email API features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Performance and Reliability
    Average: 9.0
    8.6
    Enterprise Scalability
    Average: 8.4
    9.1
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Mumbai, Maharashtra
    Twitter
    @netcore_cloud
    1,840 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,248 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Netcore Email API is a cloud-based email delivery service designed to assist businesses in sending essential communications such as notifications, newsletters, and updates. This solution is tailored f

Users
  • Executive
  • CEO
Industries
  • Financial Services
  • Health, Wellness and Fitness
Market Segment
  • 49% Small-Business
  • 37% Mid-Market
Netcore Email API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
62
Easy Integrations
59
Customer Support
55
Reliability
50
Easy Integration
49
Cons
Poor Customer Support
22
Missing Features
16
Email Management
15
Expensive
13
Time Delays
11
Netcore Email API features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.9
Performance and Reliability
Average: 9.0
8.6
Enterprise Scalability
Average: 8.4
9.1
Mail Send API
Average: 8.7
Seller Details
Company Website
Year Founded
1998
HQ Location
Mumbai, Maharashtra
Twitter
@netcore_cloud
1,840 Twitter followers
LinkedIn® Page
www.linkedin.com
1,248 employees on LinkedIn®
(241)4.8 out of 5
5th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store ope

    Users
    • CEO
    • Owner
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 73% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • edrone Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    29
    Ease of Use
    25
    Helpful
    19
    Intuitive
    15
    Automation
    12
    Cons
    Learning Curve
    6
    Learning Difficulty
    5
    Missing Features
    5
    Data Management Issues
    4
    Email Management Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • edrone features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Performance and Reliability
    Average: 9.0
    9.0
    Enterprise Scalability
    Average: 8.4
    8.1
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    edrone
    Year Founded
    2016
    HQ Location
    Krakow, Małopolska
    Twitter
    @edrone_me
    1,527 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    217 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store ope

Users
  • CEO
  • Owner
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 73% Small-Business
  • 26% Mid-Market
edrone Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
29
Ease of Use
25
Helpful
19
Intuitive
15
Automation
12
Cons
Learning Curve
6
Learning Difficulty
5
Missing Features
5
Data Management Issues
4
Email Management Issues
4
edrone features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.1
Performance and Reliability
Average: 9.0
9.0
Enterprise Scalability
Average: 8.4
8.1
Mail Send API
Average: 8.7
Seller Details
Seller
edrone
Year Founded
2016
HQ Location
Krakow, Małopolska
Twitter
@edrone_me
1,527 Twitter followers
LinkedIn® Page
www.linkedin.com
217 employees on LinkedIn®
(1,119)4.4 out of 5
Optimized for quick response
4th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bri

    Users
    • Marketing Manager
    • Marketing Executive
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 45% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dotdigital Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    277
    Customer Support
    245
    Helpful
    207
    Email Marketing
    150
    Features
    148
    Cons
    Missing Features
    85
    Learning Curve
    59
    Limited Features
    58
    Limitations
    47
    Limited Options
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dotdigital features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Performance and Reliability
    Average: 9.0
    7.8
    Enterprise Scalability
    Average: 8.4
    7.6
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    London Bridge, London
    Twitter
    @dotdigital
    16,018 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    484 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bri

Users
  • Marketing Manager
  • Marketing Executive
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 45% Mid-Market
  • 40% Small-Business
Dotdigital Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
277
Customer Support
245
Helpful
207
Email Marketing
150
Features
148
Cons
Missing Features
85
Learning Curve
59
Limited Features
58
Limitations
47
Limited Options
35
Dotdigital features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.7
Performance and Reliability
Average: 9.0
7.8
Enterprise Scalability
Average: 8.4
7.6
Mail Send API
Average: 8.7
Seller Details
Company Website
Year Founded
1999
HQ Location
London Bridge, London
Twitter
@dotdigital
16,018 Twitter followers
LinkedIn® Page
www.linkedin.com
484 employees on LinkedIn®
(12,857)4.3 out of 5
Optimized for quick response
14th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intuit Mailchimp - Email Marketing is a dedicated solution designed to help growing businesses connect with their audience and create impactful email campaigns with ease. Trusted by over 11 million bu

    Users
    • Owner
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 72% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intuit Mailchimp Email Marketing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    133
    Features
    69
    Email Marketing
    64
    Easy Creation
    53
    Templates
    47
    Cons
    Expensive
    38
    Learning Curve
    34
    Limited Features
    30
    Limited Options
    23
    Limited Customization
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intuit Mailchimp Email Marketing features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Performance and Reliability
    Average: 9.0
    8.1
    Enterprise Scalability
    Average: 8.4
    9.0
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2001
    HQ Location
    Atlanta, GA
    Twitter
    @MailChimp
    240,146 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,695 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intuit Mailchimp - Email Marketing is a dedicated solution designed to help growing businesses connect with their audience and create impactful email campaigns with ease. Trusted by over 11 million bu

Users
  • Owner
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 72% Small-Business
  • 22% Mid-Market
Intuit Mailchimp Email Marketing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
133
Features
69
Email Marketing
64
Easy Creation
53
Templates
47
Cons
Expensive
38
Learning Curve
34
Limited Features
30
Limited Options
23
Limited Customization
22
Intuit Mailchimp Email Marketing features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.8
Performance and Reliability
Average: 9.0
8.1
Enterprise Scalability
Average: 8.4
9.0
Mail Send API
Average: 8.7
Seller Details
Company Website
Year Founded
2001
HQ Location
Atlanta, GA
Twitter
@MailChimp
240,146 Twitter followers
LinkedIn® Page
www.linkedin.com
1,695 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Postmark is the email delivery service that people actually like. Stop worrying if your emails made it to the inbox, and get back to focusing on what matters—building great products. Start sending

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ActiveCampaign Postmark Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Deliverability
    3
    API Quality
    2
    Easy Setup
    2
    Automation
    1
    Cost-Effective
    1
    Cons
    Expensive
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ActiveCampaign Postmark features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Performance and Reliability
    Average: 9.0
    8.3
    Enterprise Scalability
    Average: 8.4
    9.8
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    Chicago, IL
    Twitter
    @ActiveCampaign
    13,241 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    865 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Postmark is the email delivery service that people actually like. Stop worrying if your emails made it to the inbox, and get back to focusing on what matters—building great products. Start sending

Users
No information available
Industries
  • Computer Software
Market Segment
  • 61% Small-Business
  • 39% Mid-Market
ActiveCampaign Postmark Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Deliverability
3
API Quality
2
Easy Setup
2
Automation
1
Cost-Effective
1
Cons
Expensive
1
Poor Customer Support
1
ActiveCampaign Postmark features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.2
Performance and Reliability
Average: 9.0
8.3
Enterprise Scalability
Average: 8.4
9.8
Mail Send API
Average: 8.7
Seller Details
Year Founded
2003
HQ Location
Chicago, IL
Twitter
@ActiveCampaign
13,241 Twitter followers
LinkedIn® Page
www.linkedin.com
865 employees on LinkedIn®
(703)4.6 out of 5
8th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SendPulse is a marketing platform that combines email, SMS, and chatbot functionalities, along with CRM and automation tools.
    • Reviewers appreciate the platform's multi-channel capabilities, user-friendly interface, automation features, and the ability to manage all marketing needs from a single platform, with some users noting the helpful customer support.
    • Users mentioned issues with the platform's interface being overwhelming for beginners, limitations in AI capabilities for handling complex queries, lack of support for certain languages, and restrictions in using WhatsApp business accounts outside of SendPulse.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SendPulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    104
    Features
    61
    Customer Support
    55
    Automation
    53
    Helpful
    47
    Cons
    Missing Features
    31
    Learning Curve
    27
    Limited Features
    23
    Limited Options
    20
    Expensive
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SendPulse features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Performance and Reliability
    Average: 9.0
    8.5
    Enterprise Scalability
    Average: 8.4
    9.0
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SendPulse
    Year Founded
    2015
    HQ Location
    New York
    Twitter
    @SendPulseCom
    2,363 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    172 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SendPulse is a marketing platform that combines email, SMS, and chatbot functionalities, along with CRM and automation tools.
  • Reviewers appreciate the platform's multi-channel capabilities, user-friendly interface, automation features, and the ability to manage all marketing needs from a single platform, with some users noting the helpful customer support.
  • Users mentioned issues with the platform's interface being overwhelming for beginners, limitations in AI capabilities for handling complex queries, lack of support for certain languages, and restrictions in using WhatsApp business accounts outside of SendPulse.
SendPulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
104
Features
61
Customer Support
55
Automation
53
Helpful
47
Cons
Missing Features
31
Learning Curve
27
Limited Features
23
Limited Options
20
Expensive
19
SendPulse features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
9.0
Performance and Reliability
Average: 9.0
8.5
Enterprise Scalability
Average: 8.4
9.0
Mail Send API
Average: 8.7
Seller Details
Seller
SendPulse
Year Founded
2015
HQ Location
New York
Twitter
@SendPulseCom
2,363 Twitter followers
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Moosend is an affordable, intuitive email marketing and marketing automation platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 130+ email templates,

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 83% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Moosend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Customer Support
    21
    Easy Creation
    16
    Intuitive
    15
    User-Friendly Interface
    15
    Cons
    Editing Issues
    6
    Learning Curve
    6
    Limited Features
    5
    Limited Templates
    5
    Missing Features
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Moosend features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Performance and Reliability
    Average: 9.0
    8.8
    Enterprise Scalability
    Average: 8.4
    8.3
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1995
    HQ Location
    Waltham, US
    Twitter
    @ConstantContact
    67,450 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Moosend is an affordable, intuitive email marketing and marketing automation platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 130+ email templates,

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 83% Small-Business
  • 13% Mid-Market
Moosend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Customer Support
21
Easy Creation
16
Intuitive
15
User-Friendly Interface
15
Cons
Editing Issues
6
Learning Curve
6
Limited Features
5
Limited Templates
5
Missing Features
5
Moosend features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.6
Performance and Reliability
Average: 9.0
8.8
Enterprise Scalability
Average: 8.4
8.3
Mail Send API
Average: 8.7
Seller Details
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
67,450 Twitter followers
LinkedIn® Page
www.linkedin.com
1,108 employees on LinkedIn®
(728)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Transactional Email software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with the

    Users
    • Product Manager
    • Marketing Manager
    Industries
    • Financial Services
    • Education Management
    Market Segment
    • 56% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WebEngage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    149
    Helpful
    92
    Journey Creation
    92
    Customer Support
    88
    Analytics
    85
    Cons
    Missing Features
    56
    Learning Curve
    44
    Slow Performance
    42
    Poor Customer Support
    41
    Limited Features
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WebEngage features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Performance and Reliability
    Average: 9.0
    8.3
    Enterprise Scalability
    Average: 8.4
    8.6
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WebEngage
    Company Website
    Year Founded
    2011
    HQ Location
    Mumbai
    Twitter
    @webengage
    5,108 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    386 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with the

Users
  • Product Manager
  • Marketing Manager
Industries
  • Financial Services
  • Education Management
Market Segment
  • 56% Mid-Market
  • 28% Small-Business
WebEngage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
149
Helpful
92
Journey Creation
92
Customer Support
88
Analytics
85
Cons
Missing Features
56
Learning Curve
44
Slow Performance
42
Poor Customer Support
41
Limited Features
35
WebEngage features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.5
Performance and Reliability
Average: 9.0
8.3
Enterprise Scalability
Average: 8.4
8.6
Mail Send API
Average: 8.7
Seller Details
Seller
WebEngage
Company Website
Year Founded
2011
HQ Location
Mumbai
Twitter
@webengage
5,108 Twitter followers
LinkedIn® Page
www.linkedin.com
386 employees on LinkedIn®
(818)4.3 out of 5
Optimized for quick response
Save to My Lists
20% Off: $12-81/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GetResponse is the email, automation, and AI platform that helps you grow your business across the channels you own - like email, SMS, landing pages, and popups. From solo founders to scaling ecommerc

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • GetResponse is a platform that offers email marketing, automation, landing pages, and webinars all in one place.
    • Users like the user-friendly interface, the variety of tools for digital marketing, the quality of customer support, and the platform's ability to simplify complex tasks through step-by-step training and videos.
    • Users mentioned that the pricing can feel high as the contact list grows, the interface can feel cluttered at times, some features take a while to learn, and the setup process can be a bit difficult for beginners.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GetResponse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    68
    Ease of Use
    60
    Helpful
    47
    Features
    35
    Email Marketing
    34
    Cons
    Learning Curve
    21
    Missing Features
    15
    Expensive
    14
    Limited Features
    11
    Poor Customer Support
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GetResponse features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Performance and Reliability
    Average: 9.0
    8.2
    Enterprise Scalability
    Average: 8.4
    8.2
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Poland
    Twitter
    @getresponse
    54,548 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    445 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GetResponse is the email, automation, and AI platform that helps you grow your business across the channels you own - like email, SMS, landing pages, and popups. From solo founders to scaling ecommerc

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • GetResponse is a platform that offers email marketing, automation, landing pages, and webinars all in one place.
  • Users like the user-friendly interface, the variety of tools for digital marketing, the quality of customer support, and the platform's ability to simplify complex tasks through step-by-step training and videos.
  • Users mentioned that the pricing can feel high as the contact list grows, the interface can feel cluttered at times, some features take a while to learn, and the setup process can be a bit difficult for beginners.
GetResponse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
68
Ease of Use
60
Helpful
47
Features
35
Email Marketing
34
Cons
Learning Curve
21
Missing Features
15
Expensive
14
Limited Features
11
Poor Customer Support
11
GetResponse features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.7
Performance and Reliability
Average: 9.0
8.2
Enterprise Scalability
Average: 8.4
8.2
Mail Send API
Average: 8.7
Seller Details
Company Website
Year Founded
1998
HQ Location
Poland
Twitter
@getresponse
54,548 Twitter followers
LinkedIn® Page
www.linkedin.com
445 employees on LinkedIn®
(225)4.7 out of 5
7th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A fast and scalable email service provider, for sending transactional and marketing emails and viewing reports on email delivery. Complexities such as reputation monitoring, SPF and DKIM are professio

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SMTP2GO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Deliverability
    3
    Easy Setup
    3
    Customer Support
    2
    Dashboard Usability
    2
    Cons
    Billing Issues
    2
    Inaccuracy
    2
    Expensive
    1
    Limited Templates
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SMTP2GO features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Performance and Reliability
    Average: 9.0
    8.8
    Enterprise Scalability
    Average: 8.4
    8.9
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SMTP2GO
    Year Founded
    2006
    HQ Location
    Christchurch, NZ
    Twitter
    @smtp2go
    762 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A fast and scalable email service provider, for sending transactional and marketing emails and viewing reports on email delivery. Complexities such as reputation monitoring, SPF and DKIM are professio

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 63% Small-Business
  • 30% Mid-Market
SMTP2GO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Deliverability
3
Easy Setup
3
Customer Support
2
Dashboard Usability
2
Cons
Billing Issues
2
Inaccuracy
2
Expensive
1
Limited Templates
1
Missing Features
1
SMTP2GO features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.4
Performance and Reliability
Average: 9.0
8.8
Enterprise Scalability
Average: 8.4
8.9
Mail Send API
Average: 8.7
Seller Details
Seller
SMTP2GO
Year Founded
2006
HQ Location
Christchurch, NZ
Twitter
@smtp2go
762 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
(86)4.8 out of 5
10th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:Starting at $14.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mailtrap: Email delivery platform for product-based companies that send at scale. Mailtrap is an email delivery platform built to help product companies ensure fast email delivery and high inboxing

    Users
    • Project Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mailtrap Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Customer Support
    8
    Easy Setup
    8
    Reliability
    8
    Easy Integrations
    7
    Cons
    Credit Limitations
    3
    Missing Features
    3
    Complexity
    2
    Difficult Navigation
    2
    Email Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mailtrap features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Performance and Reliability
    Average: 9.0
    8.2
    Enterprise Scalability
    Average: 8.4
    9.3
    Mail Send API
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Railsware
    Year Founded
    2007
    HQ Location
    Kraków
    Twitter
    @railsware
    2,126 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    194 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mailtrap: Email delivery platform for product-based companies that send at scale. Mailtrap is an email delivery platform built to help product companies ensure fast email delivery and high inboxing

Users
  • Project Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 41% Small-Business
Mailtrap Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Customer Support
8
Easy Setup
8
Reliability
8
Easy Integrations
7
Cons
Credit Limitations
3
Missing Features
3
Complexity
2
Difficult Navigation
2
Email Issues
2
Mailtrap features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.4
Performance and Reliability
Average: 9.0
8.2
Enterprise Scalability
Average: 8.4
9.3
Mail Send API
Average: 8.7
Seller Details
Seller
Railsware
Year Founded
2007
HQ Location
Kraków
Twitter
@railsware
2,126 Twitter followers
LinkedIn® Page
www.linkedin.com
194 employees on LinkedIn®

Frequently asked questions about Transactional Email Software

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