--- title: SMTP2GO Reviews meta_title: 'SMTP2GO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 226 reviews by the users' company size, role or industry to find out how SMTP2GO works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 226 scale: '5' date_modified: '2026-09-28' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

SMTP2GO Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the efficient email deliverability of SMTP2GO, valuing its reliability and ease of configuration. (2 mentions)
Users love the customization options of SMTP2GO, making configuration seamless and reliable for email delivery. (1 mentions)
Users find SMTP2GO to be incredibly easy to configure, enhancing reliability and overall user experience. (1 mentions)
Users find the easy setup of SMTP2GO invaluable for seamless email delivery and reliable service. (1 mentions)
Users value the incredible reliability of SMTP2GO, enhancing their email delivery experience effortlessly. (1 mentions)
Users find SMTP2GO to be expensive, especially for high-volume sending, which can strain budgets. (2 mentions)
Users find the difficult setup of SMTP2GO frustrating, complicating their email marketing efforts and leading to unexpected issues. (1 mentions)
Users express frustration over the lack of clarity regarding account suspensions and the overall service setup of SMTP2GO. (1 mentions)
Users feel frustrated by the limited features of SMTP2GO, which hinder effective email marketing and complicate usage. (1 mentions)
Users find the limited templates of SMTP2GO restrictive, impacting their email design flexibility. (1 mentions)

5 Pros or Advantages of SMTP2GO

5 Cons or Disadvantages of SMTP2GO

SMTP2GO Reviews (226)

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Reviews

SMTP2GO Reviews (226)

View 1 Video Reviews
4.7
226 reviews
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Nathan L.
NL
Nathan L.
Owner & Wearer of Many Hats
Small-Business (50 or fewer emp.)
"Fairly solid service with decent support"
4.5/5
What do you like best about SMTP2GO?

The cost is affordable, other than that the website is fairly easy to use. Support has always been great. Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

I don't have anything that stands out that would be an answer here. Review collected by and hosted on G2.com.

Arzaan Z.
AZ
Arzaan Z.
"Unreliable Service, Poor Account Management"
0.5/5
What do you like best about SMTP2GO?

I find that SMTP2GO clears emails efficiently. Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

SMTP2GO suspended my account without any clear reason after integrating it with my website for email marketing, claiming unusual activities. I purchased 100k emails but used less than 200 before my account was suspended, leading to a monetary loss. The platform lacks beneficial tools and offers only basic SMTP capabilities, with a complicated setup process. Additionally, there is skepticism about potential improvement due to concerns about the company's practices. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"We've been using SMTP2GO for 4 years"
5/5
What do you like best about SMTP2GO?

We've been using SMTP2GO for 4 years, and it has been incredibly easy to configure and completely reliable. As a web development agency, we also recommend SMTP2GO to our clients for seamless email delivery. Their service is excellent, and any questions we've had were promptly addressed. Great job, SMTP2GO Team! Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

One of the main drawbacks of SMTP2GO is its pricing, which can be higher than some competitors, particularly for businesses that require high-volume email sending. Additionally, the free plan comes with limitations, especially when it comes to the number of verified domains, which may not be ideal for users managing multiple email sources. While the service generally provides excellent deliverability, there are occasional instances where emails might still get flagged as spam due to recipient filters. Despite these minor concerns, SMTP2GO remains a dependable solution for email delivery. Review collected by and hosted on G2.com.

Sathish K.
SK
Sathish K.
IT SUPPORT
Mid-Market (51-1000 emp.)
"SMTP2GO Ease to use"
4.5/5
What do you like best about SMTP2GO?

User Friendly, Ease to use and implement , Dashboards are helpful and reports. Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

Diffulty in payments due to the dollars and other mode of payments Review collected by and hosted on G2.com.

David C.
DC
David C.
Web Developer
Small-Business (50 or fewer emp.)
"Wish I'd found this sooner..."
5/5
What do you like best about SMTP2GO?

After many years developing websites for people, one of the greatest sticking points has been email deliverability from the websites. It is a source of frustration when customers complain about non delivered emails and trying to explain the (sometimes) complex reasons why.

SMTP2GO is the perfect tool to solve this - easy to setup, simple to use, very very affordable and customer service is great too! Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

I really can't think of a downside to using SMTP2GO, once the usual DNS entries are made, everything just works! Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Dependable and easy to use SMTP Relay"
5/5
What do you like best about SMTP2GO?

We have deployed SMTP2Go as our SMTP relay for some custom in-house applications. The setup and management is very easy and straightforward and it provides enough granularity in configuration to meet our business and regulatory needs. We really enjoy the account configuration which allows you to specify different disclaimers and archiving (Compliance BCC) for each account to meet different requirements for each business unit. The reporting seems very robust and the email notification about the bounce back removes a lot of admin work to keep our list up to date. The API documentation is great and enabled us to integrate readership data with our CRM easily. Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

One missing feature would be an Inbound Parser which we can use API and Webhook to process incoming emails. Review collected by and hosted on G2.com.

ST
Stuart T.
CTO
Small-Business (50 or fewer emp.)
"Excellent, reliable service"
5/5
What do you like best about SMTP2GO?

Ease of onboarding.

Ease of configuring DNS to accommodate smtp2go as email gateway.

Customer support is quick and precise.

Features such as sub accounts make billing easily integrated into our billing systems.

Have not had any outages in over 4 years of service. Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

Historical searching needs work. Dates & Times need to be able to be converted to a selectable "local" time. Review collected by and hosted on G2.com.

Jane R.
JR
Jane R.
Chief Executive
Small-Business (50 or fewer emp.)
"Very easy to use and gives us a great delivery rate for our weekly mailings"
5/5
What do you like best about SMTP2GO?

Great delivery rate for our weekly mailers and easy to use Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

Can't really think of any except perhaps that just recently your spam checker no longer works as well as it did earlier in the year Review collected by and hosted on G2.com.

SP
Suraj P.
Mid-Market (51-1000 emp.)
"Reliable SMTP Service with Excellent Email Tracking"
5/5
What do you like best about SMTP2GO?

User-friendly, exceptional email tracking and proof of delivery, Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

I didn't find anything that I don't like about SMTP2GO Review collected by and hosted on G2.com.

Ivo K.
IK
Ivo K.
Solution Architect
Small-Business (50 or fewer emp.)
"Easy to use and very good support"
5/5
What do you like best about SMTP2GO?

As a developer for a plan system for service companies, we are sending 10k emails each month. Delivery success is extremely high. Via the API, everything can be configured. Because of that, it's easy to implement in my web application. Also, the webhook shows a lot of tracking information. Based on templates, it's easy to send bulk emails.

If you have a question, the live chat support is fast. You will get a response during the day almost immediately.

One word: Great! Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

Easy integration with Plesk. You need to verify senders to send your messages spam-free, but it's a lot of work to change all DNS settings for it if you have a lot of domains as senders. Review collected by and hosted on G2.com.