SMTP2GO Reviews & Product Details

A fast and scalable email service provider, for sending transactional and marketing emails and viewing reports on email delivery. Complexities such as reputation monitoring, SPF and DKIM are professionally managed for each customer. Native-English speaking support is available worldwide (agents in the USA, UK, Australia, and New Zealand). Servers are also located around the world, meaning fast connection speeds and network redundancy.

Seller

SMTP2GO

Discussions

SMTP2GO Community

Languages Supported

English, Spanish

Solution Type

Best-of-Breed

Overview by

Charlie Abrahamson (CEO, Sand Dune Mail Ltd)

Pricing

Pricing provided by SMTP2GO.

Premiere Custom - over 3 Million Emails/Month

Starter - 10,000 Emails/Month

$15.00

View More Pricing Information

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User Insights

Average based on 226 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

SMTP2GO Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is SMTP2GO, and what problem is it built to solve?

SMTP2GO is an email delivery service built to help messages reach inboxes rather than spam folders. It handles blacklist, feedback-loop, and IP-reputation concerns, and provides reporting to track messages from sending through opens.

What languages does SMTP2GO support?

SMTP2GO supports 2 languages: English and Spanish.

What company sizes and industries is SMTP2GO the best fit for?

SMTP2GO is used across company sizes, with the strongest reviewer presence among small businesses; mid-market and enterprise teams are also represented. Industry representation clusters most in technology and software, retail, and education.

Company size — Small business: The largest cluster, covering organizations with 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees are also represented.
Company size — Enterprise: Organizations with more than 1,000 employees appear as well.
Industry — Technology and software: Information technology and services and computer software are prominent clusters.
Industry — Retail and education: Both retail and education management are represented among users.

How long does it take to implement SMTP2GO across a team?

SMTP2GO is commonly up and running in less than a day, though some implementations take longer. Reported implementation times include:

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Less common
1–3 months	Less common
6–12 months or longer	Occasional

What customer support options does SMTP2GO provide, and how do users find the overall support experience?

Support is available around the clock through live representatives, with phone, email, and chat support. The experience is often described as responsive, friendly, and useful for both setup and troubleshooting, including technical issues; some users find account or spam-policy enforcement abrupt.

What is the experience like for teams switching to SMTP2GO from another tool?

Switching to SMTP2GO is often described as a straightforward way to improve delivery reliability and reduce the effort of managing outbound email. Moves from services such as Mailgun, SendGrid, Mandrill, and ISP or self-hosted mail systems were linked to delivery problems, spam filtering, service interruptions, sending limits, or a desire for simpler administration and better value. Users describe easier setup and clearer delivery tracking after the move, though domain and DNS configuration can take some work.

What tools and platforms does SMTP2GO integrate with, and how do these integrations help users get more value from the product?

SMTP2GO is used alongside a range of email, website, and business systems, so teams can route outbound messages from the tools they already use.

Email and productivity: Gmail, Microsoft Outlook, Exchange, and Microsoft 365.
Web and developer platforms: WordPress, cPanel, Plesk, and Joomla.
Business and customer systems: Salesforce, Sage 50, Sage Payroll, and ERP systems.

These connections let teams send notifications, transactional messages, and device-generated email through a shared relay, while using delivery and bounce information to investigate problems.

What features or capabilities could make SMTP2GO even more useful?

SMTP2GO could be more useful with richer controls and reporting around sending activity, alongside a more flexible experience for developers and administrators.

Expand reporting with more chart formats, deeper historical search, and more flexible data access.
Add alerts and controls for unusual sending volumes, bounce spikes, and quota consumption.
Provide more granular user and subaccount permissions for access to reports and settings.
Extend developer capabilities with improvements such as inbound email parsing, webhook controls, and clearer API change documentation.
Offer more flexible plan levels and usage-based pricing for teams between current volume tiers.

Is SMTP2GO considered safe and secure for handling data?

SMTP2GO is used to improve control over outbound email, and users value options such as IP-based access restrictions, authentication, and visibility into sending and bounce activity. That monitoring can help teams spot misuse or investigate delivery issues, while SMTP2GO’s abuse protections can also lead to account restrictions when sending activity raises concerns.

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Nathan L.

Owner & Wearer of Many Hats

Small-Business (50 or fewer emp.)

Originally submitted 7/26/2018

"Fairly solid service with decent support"

4.5/5

What do you like best about SMTP2GO?

The cost is affordable, other than that the website is fairly easy to use. Support has always been great. Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

I don't have anything that stands out that would be an answer here. Review collected by and hosted on G2.com.

Arzaan Z.

1/19/2026

"Unreliable Service, Poor Account Management"

0.5/5

What do you like best about SMTP2GO?

I find that SMTP2GO clears emails efficiently. Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

SMTP2GO suspended my account without any clear reason after integrating it with my website for email marketing, claiming unusual activities. I purchased 100k emails but used less than 200 before my account was suspended, leading to a monetary loss. The platform lacks beneficial tools and offers only basic SMTP capabilities, with a complicated setup process. Additionally, there is skepticism about potential improvement due to concerns about the company's practices. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

3/12/2025

"We've been using SMTP2GO for 4 years"

5/5

What do you like best about SMTP2GO?

We've been using SMTP2GO for 4 years, and it has been incredibly easy to configure and completely reliable. As a web development agency, we also recommend SMTP2GO to our clients for seamless email delivery. Their service is excellent, and any questions we've had were promptly addressed. Great job, SMTP2GO Team! Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

One of the main drawbacks of SMTP2GO is its pricing, which can be higher than some competitors, particularly for businesses that require high-volume email sending. Additionally, the free plan comes with limitations, especially when it comes to the number of verified domains, which may not be ideal for users managing multiple email sources. While the service generally provides excellent deliverability, there are occasional instances where emails might still get flagged as spam due to recipient filters. Despite these minor concerns, SMTP2GO remains a dependable solution for email delivery. Review collected by and hosted on G2.com.

What problems is SMTP2GO solving and how is that benefiting you?

SMTP2GO solves several key email delivery challenges, making it a valuable solution for businesses like ours. One of the biggest problems it addresses is email deliverability—ensuring that our emails reach inboxes rather than being marked as spam or rejected. This is crucial for our web development agency, as we and our clients rely on transactional and marketing emails being sent without issues.

Another major benefit is its ease of setup and configuration. Unlike traditional SMTP servers, SMTP2GO provides a hassle-free integration process, saving us time and effort in managing email services. Additionally, it offers detailed reporting and analytics, allowing us to track email performance, troubleshoot issues, and optimize our email strategies effectively.

By using SMTP2GO, we also benefit from its reliable uptime and strong security features like SPF, DKIM, and DMARC authentication, which help protect our emails from being spoofed or blocked. Overall, it ensures smooth, efficient, and secure email communication, both for our business and our clients. Review collected by and hosted on G2.com.

Sathish K.

IT SUPPORT

Mid-Market (51-1000 emp.)

Originally submitted 7/16/2024

"SMTP2GO Ease to use"

4.5/5

What do you like best about SMTP2GO?

User Friendly, Ease to use and implement , Dashboards are helpful and reports. Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

Diffulty in payments due to the dollars and other mode of payments Review collected by and hosted on G2.com.

David C.

Web Developer

Small-Business (50 or fewer emp.)

7/10/2024

"Wish I'd found this sooner..."

5/5

What do you like best about SMTP2GO?

After many years developing websites for people, one of the greatest sticking points has been email deliverability from the websites. It is a source of frustration when customers complain about non delivered emails and trying to explain the (sometimes) complex reasons why.

SMTP2GO is the perfect tool to solve this - easy to setup, simple to use, very very affordable and customer service is great too! Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

I really can't think of a downside to using SMTP2GO, once the usual DNS entries are made, everything just works! Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

7/11/2024

"Dependable and easy to use SMTP Relay"

5/5

What do you like best about SMTP2GO?

We have deployed SMTP2Go as our SMTP relay for some custom in-house applications. The setup and management is very easy and straightforward and it provides enough granularity in configuration to meet our business and regulatory needs. We really enjoy the account configuration which allows you to specify different disclaimers and archiving (Compliance BCC) for each account to meet different requirements for each business unit. The reporting seems very robust and the email notification about the bounce back removes a lot of admin work to keep our list up to date. The API documentation is great and enabled us to integrate readership data with our CRM easily. Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

One missing feature would be an Inbound Parser which we can use API and Webhook to process incoming emails. Review collected by and hosted on G2.com.

Stuart T.

CTO

Small-Business (50 or fewer emp.)

7/11/2024

"Excellent, reliable service"

5/5

What do you like best about SMTP2GO?

Ease of onboarding.

Ease of configuring DNS to accommodate smtp2go as email gateway.

Customer support is quick and precise.

Features such as sub accounts make billing easily integrated into our billing systems.

Have not had any outages in over 4 years of service. Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

Historical searching needs work. Dates & Times need to be able to be converted to a selectable "local" time. Review collected by and hosted on G2.com.

Jane R.

Chief Executive

Small-Business (50 or fewer emp.)

7/9/2024

"Very easy to use and gives us a great delivery rate for our weekly mailings"

5/5

What do you like best about SMTP2GO?

Great delivery rate for our weekly mailers and easy to use Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

Can't really think of any except perhaps that just recently your spam checker no longer works as well as it did earlier in the year Review collected by and hosted on G2.com.

Suraj P.

Mid-Market (51-1000 emp.)

9/26/2023

"Reliable SMTP Service with Excellent Email Tracking"

5/5

What do you like best about SMTP2GO?

User-friendly, exceptional email tracking and proof of delivery, Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

I didn't find anything that I don't like about SMTP2GO Review collected by and hosted on G2.com.

What problems is SMTP2GO solving and how is that benefiting you?

Rating: ⭐⭐⭐⭐⭐ (5/5)

As an academic institution, we rely heavily on email communication for various administrative and educational purposes. Over the years, we've tried several SMTP services, but SMTP2GO stands out as the perfect solution for our needs.

SMTP2GO offers a seamless and reliable SMTP service that has significantly improved our email delivery rates. We no longer worry about important emails being flagged as spam or not reaching their intended recipients.

What sets SMTP2GO apart from other SMTP services is its exceptional email tracking and proof of delivery features. In an academic environment, accountability and evidence of email communication are crucial. SMTP2GO provides detailed delivery reports and real-time tracking, ensuring that we have a record of every email sent. This feature has been invaluable for us when dealing with student communication.

SMTP2GO's user-friendly interface makes it easy for both technical and non-technical staff to access and understand email tracking data. This accessibility has improved our transparency and helped us resolve any email-related issues promptly.

No complaints about customer support

Overall, SMTP2GO is a great product. Review collected by and hosted on G2.com.

Ivo K.

Solution Architect

Small-Business (50 or fewer emp.)

Originally submitted 9/22/2023

"Easy to use and very good support"

5/5

What do you like best about SMTP2GO?

As a developer for a plan system for service companies, we are sending 10k emails each month. Delivery success is extremely high. Via the API, everything can be configured. Because of that, it's easy to implement in my web application. Also, the webhook shows a lot of tracking information. Based on templates, it's easy to send bulk emails.

If you have a question, the live chat support is fast. You will get a response during the day almost immediately.

One word: Great! Review collected by and hosted on G2.com.

What do you dislike about SMTP2GO?

Easy integration with Plesk. You need to verify senders to send your messages spam-free, but it's a lot of work to change all DNS settings for it if you have a lot of domains as senders. Review collected by and hosted on G2.com.