Best Survey Software with Customer Feedback Surveys Capabilities

How Many Survey Software Products Does G2 Track?

Total Products under this Category: 855

Category Stats (Oct 2026)

  • Average Rating: 4.41/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Survtapp (+21.43%) - Among all products in this category, Survtapp recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Survey Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 154,300+ Authentic Reviews
  • 855+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Survey Software

G2 Grid® for Survey Software plotting products by satisfaction and market presence

Highlighted products: Google Workspace, SurveyMonkey, Jotform, Zoho Survey, Typeform, Microsoft Forms, Microsoft 365, and QuestionPro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=zoho-survey&focus%5B%5D=typeform&focus%5B%5D=microsoft-forms&focus%5B%5D=microsoft365&focus%5B%5D=questionpro)

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%. They work across every channel customers use: surveys, reviews, social, support, calls, email, SMS, WhatsApp, auto-translated into their language. Understand: Every response is read for sentiment and theme the moment it lands. Act: Workflows route the right response to the right team and push it into Salesforce, HubSpot, Slack, Jira, and 1,500+ other tools automatically. A CSAT of 2/5 can open a ticket, assign your CSM, notify Slack, and trigger a follow-up survey. End-to-end, nobody has to touch it. It's built so any team can run it, whether or not you have a dedicated CX or research function. A sophisticated feedback program, without a sophisticated setup. Also built in: Offline Surveys for field teams, Video Surveys for research that needs a human face, HIPAA compliance for regulated industries, and full white-labeling. Try it free for 14 days. No credit card, no onboarding call required.

Average Rating: 4.4/5.0

Total Reviews: 2,022

How Do G2 Users Rate SurveySparrow?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Permissions: 8.5/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.8/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind SurveySparrow?

  • Seller: SurveySparrow Inc.
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Palo Alto, California
  • Twitter: @surveysparrow
    904 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    396 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Small, 25% Medium

What Do G2 Reviewers Say About SurveySparrow?

AI-generated summary from verified user reviews

Pros
  • Users love the intuitive and engaging interface of SurveySparrow, making survey creation quick and seamless.
  • Users find SurveySparrow very helpful, enhancing engagement and making customer outreach easier with its advanced features.
  • Users appreciate the clean and engaging user interface of SurveySparrow, which enhances survey creation and response rates.
  • Users love the conversational interface of SurveySparrow, enhancing engagement and making feedback collection seamless and intuitive.
  • Users appreciate the intuitive design of SurveySparrow, enhancing engagement and making survey creation effortless.
Cons
  • Users find the reporting options limited, making quick analysis and export cumbersome for their regular survey needs.
  • Users find difficult reporting a challenge, citing limited options and inconvenient export features for daily use.
  • Users find limited customization options in SurveySparrow, requiring advanced skills for deeper modifications and reporting enhancements.
  • Users find the limited reporting capabilities of SurveySparrow an obstacle for in-depth analysis and comparison.
  • Users find the product expensive due to necessary upgrades for advanced features and Enterprise plan requirements.

What Are Recent G2 Reviews of SurveySparrow?

What Are G2 Users Discussing About SurveySparrow?

Opinion Stage Quiz, Survey & Poll Maker

Opinion Stage powers marketers to create quizzes, surveys, and forms that drive higher engagement and get more responses. Unlike generic form builders, we put engagement first because that’s what gets more conversions. Our visual, one-question-at-a-time format, combined with smart logic and personalization, makes every interaction feel like a genuine conversation. Built-in lead scoring then shows you which respondents are ready to buy. The result? Our quizzes consistently achieve participation rates up to 80% and completion rates as high as 90%. And, our forms deliver as much as 3.5x more responses compared to alternatives. Create in Minutes Get started fast with a builder that makes it easy for you to launch high-performing experiences in minutes. - Start from Scratch: Whether you're new or a pro, our intuitive visual no-code builder makes it easy to dive right in. - Create with AI: Just add your topic and goal, and the AI will generate an item ready for launch. - Customizable Templates: Choose from hundreds of templates built for every use case, then customize them to match your goals and brand. - Import Questions: Save time by importing your existing questions and jump straight into designing. Solutions for Every Goal From engagement to insight, Opinion Stage gives you the tools you need to reach your goals. - Engagement: Boost interaction with fun, shareable items that keep your audience hooked. - Lead Generation: Capture leads with interactive quizzes and forms, score each one by their answers, and send your hottest leads straight to sales with personalized follow-ups. - Customer Feedback: Collect opinions to improve products or services. - Market Research: Find out what makes your audience tick, then use that data to shape smarter campaigns or content. - Product Recommendation: Guide users to the right product or service with relevant questions and personalized results. - Calculators: Build ROI, pricing, and quote calculators that give visitors an instant, personalized result, and capture the lead behind every calculation. Put Your Brand Front & Center With powerful customization options, you can design every element to reflect your brand’s unique identity. - Customize everything, from color themes, fonts, and buttons to match your brand style. - Apply custom CSS to fine-tune layouts and elements beyond the builder. - White label your items by removing all Opinion Stage branding. - Add your own logo to make it truly yours. Share Anywhere You’re just a few clicks away from getting your items in front of the right audience. - Embed on your website to keep visitors engaged without ever leaving the page. - Run it from a landing page on our site if you don’t have one of your own. - Add it to emails to reach your audience directly through campaigns or newsletters. - Post it on social media to connect with your followers on Facebook, LinkedIn, X, and more. Seamless Integration With Your Marketing Tools You can easily connect to the rest of your marketing stack, from automation to email and beyond. - Integrate with 1,000+ tools via native options like Mailchimp or Google Tag Manager, or through Zapier, webhooks, and API. - Send answers, results, and lead scores to your CRM, email platform, or spreadsheets to prioritize follow-ups and reporting. - Track conversions by adding Meta and Google pixels for better remarketing and performance insights. Compliance & Security You Can Trust We protect your users’ data and ensure your items are private, secure, and usable by all. - GDPR compliant: Your data is handled with care and in full alignment with European privacy standards. - CCPA compliant: We respect user privacy and meet California Consumer Privacy Act requirements. - Accessible: Everyone can engage with your items, no matter how they browse, navigate, or interact. With 1.2+ million items created and 3.5+ billion questions answered, we empower you to create interactive experiences that drive higher engagement and get more responses.

Average Rating: 4.8/5.0

Total Reviews: 107

How Do G2 Users Rate Opinion Stage Quiz, Survey & Poll Maker?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Permissions: 9.6/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.6/10 (Category avg: 8.9/10)
  • Data Exporting: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Opinion Stage Quiz, Survey & Poll Maker?

  • Seller: Opinion Stage
  • HQ Location: Tel Aviv, Israel
  • Twitter: @opinionstage
    6,735 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Entertainment, Non-Profit Organization Management
  • Company Size: 75% Small, 18% Medium

What Do G2 Reviewers Say About Opinion Stage Quiz, Survey & Poll Maker?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Opinion Stage, enjoying simple setup and user-friendly designs for quizzes and polls.
  • Users commend the intuitive interface of Opinion Stage, ensuring a smooth and efficient quiz creation experience.
  • Users commend the excellent customer support, highlighting helpfulness and quick resolutions for quiz-making challenges.
  • Users praise the quick setup of Opinion Stage, enabling a smooth start with ease and efficiency.
  • Users value the customizability of Opinion Stage, enabling easy adjustments for unique branding across various quizzes.
Cons
  • Users find the expensive full membership option limiting, wishing for one-off payment choices instead.
  • Users are frustrated by payment issues due to the lack of one-time options and difficulties with the payment platform.
  • Users feel the payment required limits access, suggesting a need for one-off options and add-ons for features.
  • Users wish that the account upgrades were more affordable and suggested pricing per quiz instead.
  • Users find the inconsistent results frustrating, as immediate voting can lead to unintended choices without confirmation.

What Are Recent G2 Reviews of Opinion Stage Quiz, Survey & Poll Maker?

What Are G2 Users Discussing About Opinion Stage Quiz, Survey & Poll Maker?

Hotjar by Contentsquare

Hotjar by Contentsquare is a digital experience insights platform designed to help individuals, startups, and growing businesses understand what their website or web app visitors are doing — and why. Trusted by over 1 million websites across 180+ countries, it is the go-to behavior analytics tool for teams who want fast, actionable insights without needing a data analyst or a complex setup. At the core of the platform are three product areas: Observe, Ask, and Engage. Observe tools — including Heatmaps and Session Recordings — let you see exactly how users interact with your website. Heatmaps visualize where people click, scroll, and move, helping you spot areas of friction or missed opportunity at a glance. Session Recordings capture real user journeys so you can watch individual visits, identify behavior trends, and uncover bugs with console tracking. Ask tools — including Surveys and a Feedback Widget — bring the voice of your customers directly into the product experience. Run on-site or external surveys, trigger them at the right moment in the user journey, and choose from 30+ pre-built templates covering topics like churn, NPS, product satisfaction, and content relevance. Engage streamlines the entire user research process from end to end: recruit participants, schedule sessions, conduct interviews, and get automatic recordings and transcripts — all in one place. What sets Hotjar by Contentsquare apart is its combination of depth and simplicity. The tools are intuitive enough for marketers, designers, and product managers to use independently, yet powerful enough to surface meaningful insights that drive real decisions. Hotjar complements your existing analytics stack — tools like Google Analytics or Mixpanel — by adding the qualitative layer that explains the numbers.

Average Rating: 4.3/5.0

Total Reviews: 332

How Do G2 Users Rate Hotjar by Contentsquare?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Permissions: 8.9/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Hotjar by Contentsquare?

  • Seller: Contentsquare
  • Year Founded: 2012
  • HQ Location: Paris
  • Twitter: @Contentsquare
    6,548 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,688 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Digital Marketing Specialist
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 52% Small, 37% Medium

What Do G2 Reviewers Say About Hotjar by Contentsquare?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Hotjar, finding it straightforward to set up and understand for improving UX.
  • Users value the easy setup and insightful features of Hotjar, significantly enhancing their understanding of user experience.
  • Users value the comprehensive heatmaps of Hotjar, which provide crucial visual insights into user interactions and issues.
  • Users find Hotjar's helpful insights essential for identifying UX issues and improving website performance effectively.
  • Users value the session replay feature of Hotjar for its intuitive insights into user interactions and UX improvements.
Cons
  • Users often face a steep learning curve with Hotjar, which can hinder initial adoption and feature utilization.
  • Users experience missing features in Hotjar, with inaccurate heatmaps and limited analytics hindering overall effectiveness.
  • Users find the difficult filtering options in Hotjar frustrating, particularly when managing high volumes of recordings.
  • Users note that Hotjar can be quite expensive, especially with pricing based on individual features for growing businesses.
  • Users experience filtering issues with Hotjar, as data segmentation can be complicated and less intuitive.

What Are Recent G2 Reviews of Hotjar by Contentsquare?

What Are G2 Users Discussing About Hotjar by Contentsquare?

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Poltio

Poltio offers no-code, embeddable, responsive and white-label, interactive solutions that help brands humanize product discovery in e-commerce and gather data. Guiding shoppers through interactive experiences elevates the journey with AI-powered guided selling that understands intent and leads them to the right product with confidence. Businesses can also capture real-time zero-party data, generate unbiased customer insights and improve ROI while automatically building actionable segments and personas.easily deploy the right experience for their goals, such as smart surveys, engaging tests, product recommendation quizzes, or gift finders.

Average Rating: 4.7/5.0

Total Reviews: 28

How Do G2 Users Rate Poltio?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.4/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Poltio?

  • Seller: Poltio
  • Year Founded: 2014
  • HQ Location: İstanbul, TR
  • Twitter: @poltio
    2,521 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 36% Small, 32% Large

What Do G2 Reviewers Say About Poltio?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Poltio for seamless setup and effective customer engagement.
  • Users value the customer satisfaction achieved through Poltio's effective quiz and dedicated team support, enhancing their purchasing confidence.
  • Users appreciate the easy setup of Poltio, allowing seamless integration and customization for their websites.
  • Users value the impact on conversion and returns, leading to enhanced customer experience and operational efficiency.
  • Users appreciate the helpfulness of Poltio's AI quiz, enhancing customer confidence and boosting conversion rates effectively.
Cons
  • Users find the tracking implementation complex, especially due to difficult documentation and challenging adaptability for non-developers.
  • Users find the developer dependency of Poltio challenging, especially with complex documentation and limited adaptability for non-developers.
  • Users find the difficult onboarding process of Poltio challenging, especially due to unclear documentation for non-developers.
  • Users find a lack of guidance in Poltio's documentation, making tracking implementation particularly challenging for non-developers.
  • Users find the learning curve steep due to challenging documentation and assumptions about the starting point.

What Are Recent G2 Reviews of Poltio?

Sprig

Sprig is an enterprise survey platform powered by AI agents. We help organizations move from question to evidence faster by transforming how research is designed, fielded, and synthesized. Instead of relying on manual survey programming, static forms, and time-consuming analysis, Sprig combines modern survey infrastructure with specialized agents that accelerate every stage of the research process. Research teams use Sprig to run customer surveys, market research, experience measurement, journey research, concept testing, and strategic studies. Whether collecting feedback from customers, prospects, panel participants, or users inside a product, Sprig helps teams gather higher-quality data and uncover deeper insights. Three AI agents power every stage of the research process: Design Agent: Builds rigorous studies from survey documents, research goals, briefs, and existing questionnaires. Field Agent: Delivers adaptive surveys that personalize questions and gather richer feedback across every channel. Synthesize Agent: Transforms responses into evidence-backed reports, themes, and recommendations. Leading companies including Microsoft, Figma, Notion, Ramp, DoorDash, Coinbase, Harvey, and Robinhood use Sprig to continuously learn from customers, understand markets, validate ideas, and improve products. By combining enterprise survey capabilities with AI-powered agents, Sprig enables teams to move faster, make better decisions, and turn research into a competitive advantage.

Average Rating: 4.3/5.0

Total Reviews: 197

How Do G2 Users Rate Sprig?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Permissions: 8.6/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.9/10 (Category avg: 8.9/10)
  • Data Exporting: 7.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Sprig?

  • Seller: Sprig
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, California
  • Twitter: @Sprig
    2,085 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    259 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Product Designer
  • Top Industries: Computer Software, Financial Services
  • Company Size: 61% Medium, 28% Large

What Do G2 Reviewers Say About Sprig?

AI-generated summary from verified user reviews

Pros
  • Users love the easy setup of Sprig, making it accessible for non-technical individuals and efficient for insights.
  • Users appreciate the easy integrations of Sprig, facilitating seamless data tracking and communication within their workflow.
  • Users value the real-time feedback management of Sprig, enhancing insights and accelerating study outcomes.
  • Users praise the responsive customer support of Sprig, making assistance readily available during technical challenges.
  • Users find Sprig's ease of use refreshing, appreciating its intuitive setup and seamless integration with tools like Slack.
Cons
  • Users face issues with survey navigation and logic, making it challenging to extract meaningful insights.
  • Users struggle with survey limitations, facing navigation issues, lack of informative responses, and potential high costs.
  • Users find the setup process time-consuming due to delayed support responses and complex billing management.
  • Users face dashboard issues with Sprig, including frequent resets and confusing data formats, making surveys challenging to manage.
  • Users face challenges with data inaccuracy in Sprig, as export formatting and billing clarity can be frustrating.

What Are Recent G2 Reviews of Sprig?

involve.me

involve.me is the AI quiz funnel builder with built-in CRM and email automation, best for businesses where every qualified lead is worth hundreds or thousands of dollars. Use it to create quizzes, assessments, calculators, product recommendation flows, landing pages, and intake forms that capture leads, qualify them with scores and logic, segment them by fit or intent, and automatically send personalized email sequences based on each respondent's answers, outcome, score, variables, and contact data, all inside one subscription, without stitching together a separate quiz builder, CRM, and email automation tool. What makes involve.me different: * AI Agent: A conversational AI Agent generates and edits complete funnels through chat. From a single prompt or an ongoing conversation, it builds flow structure, routing logic, copy, design, scoring rules, formulas, recommendation logic, and full page layouts using pre-built components for secure customer data collection. The Agent can also tweak existing funnels on request: rebuild a single page, adjust scoring, redesign the look, rewrite copy, or change calculator logic. Personalized AI Text writes unique outcome copy for every respondent, so each lead reads a result tailored to their answers. * Advanced lead qualification: Logic jumps and answer piping personalize each respondent's path through the funnel based on their answers. For complex logic, a formula builder with VLOOKUP, nested conditionals, and multi-variable scoring handles sophisticated qualification rules and powers custom calculators. Lead scoring then routes every respondent toward the right next step, from a consultation booking to a product recommendation. Results come to life on outcome pages, where scores and assessments display as personalized visualizations like charts, gauges, and graphs tailored to each respondent's answers. And to keep the funnel clean, OTP verification on email and SMS blocks junk submissions before they enter any workflow. * Built-in CRM: Every lead becomes a contact in involve.me's own CRM, no separate CRM required. Each contact gets an individual timeline showing their full activity history, plus custom properties, tagging, custom filters, and dynamic segments that update automatically as contacts meet conditions. Per-funnel property mapping lets each quiz write data into the contact record on its own schema. * Built-in email automation: Unlike quiz builders that only capture a lead and hand it off, involve.me connects the quiz funnel directly to the follow-up journey. Contacts enter email sequence workflows that branch based on answers, scores, outcomes, variables, contact data, segments, opens, and clicks. A visual workflow builder handles delays, branching, and personalization using any funnel data in the email body. AI generates entire email sequences and individual email copy. Open and click tracking feeds back into workflow conditions, so a lead who clicks the booking link gets a different email sequence than one who does not. * Integrations: 55+ native data integrations, including HubSpot, Salesforce, ActiveCampaign, Brevo, Mailchimp, Klaviyo, Pipedrive, Google Sheets, and most major CRMs and marketing tools. 3 native payment integrations and 5 native tracking integrations. Zapier and webhooks connect qualified lead data, payment events, and funnel activity to the rest of the marketing stack. Who is involve.me best for: High-ticket service businesses (financial advisors, insurance brokers, legal services, real estate, mortgage, solar, med spas, education providers), expert-led businesses (coaches, consultants, advisors, course creators, assessment-based experts), and high-consideration product businesses (skincare, wellness, furniture, mattresses, B2B software, custom products). Free plan available. Paid plans from $29/month. SOC 2 Type 2 audited, GDPR-compliant. Trusted by 4,500+ businesses globally.

Average Rating: 4.7/5.0

Total Reviews: 107

How Do G2 Users Rate involve.me?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Permissions: 8.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind involve.me?

  • Seller: Stereo sense GmbH
  • Year Founded: 2016
  • HQ Location: Vienna, Vienna
  • Twitter: @involvemeapp
    730 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 85% Small, 13% Medium

What Do G2 Reviewers Say About involve.me?

AI-generated summary from verified user reviews

Pros
  • Users find incredible ease of use with involve.me, enabling quick setup and seamless integrations without technical barriers.
  • Users commend the excellent customer support of involve.me, highlighting helpful assistance and seamless experience during setup.
  • Users appreciate the ease of use and excellent support of involve.me, enhancing their overall experience seamlessly.
  • Users find the intuitive interface of involve.me easy to use and effective for lead conversion.
  • Users find easy integrations with involve.me invaluable, enhancing their lead capture and user experience seamlessly.
Cons
  • Users find the value beneficial but note it can become expensive as features increase, limiting small startups' budgets.
  • Users express concerns about limited features, particularly regarding templates and integrations which hinder startup growth.
  • Users desire missing features like animations, more templates, and flexible pricing options for startups' growth.
  • Users express frustration with additional costs and poor customer service, impacting their trust and satisfaction.
  • Users find the value good, but note the cost concerns due to expensive features and branding retention.

What Are Recent G2 Reviews of involve.me?

What Are G2 Users Discussing About involve.me?

Ballpark - User Research and Surveys

Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task-driven questions. It's the perfect mix of survey, video and usability tasks, giving Ballpark unrivaled flexibility for every team. Pick from dozens of survey questions such as multiple-choice, ratings and open questions, alongside tasks, including image preference test, first click and 5 second tests. If you're validating designs and prototypes, our integrations with Figma and Marvel means you can get feedback early and often, with no-code required. Oh and you can also add pre-recorded video guides on every question, giving you the power to make your surveys and tests more personal, resulting in higher quality feedback. Ballpark gives you Our mission is to democratise research and feedback, making it more accessible to every team. Give Ballpark a try today, no credit card required.

Average Rating: 4.6/5.0

Total Reviews: 61

How Do G2 Users Rate Ballpark - User Research and Surveys?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.9/10)
  • Permissions: 8.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 7.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Ballpark - User Research and Surveys?

  • Seller: Ballpark HQ
  • Year Founded: 2022
  • HQ Location: London, GB
  • Twitter: @ballpark
    289 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Medium, 31% Large

What Do G2 Reviewers Say About Ballpark - User Research and Surveys?

AI-generated summary from verified user reviews

Pros
  • Users find Ballpark incredibly easy to use, allowing quick survey creation and effortless project management.
  • Users highlight the exceptional support from Ballpark, appreciating their responsiveness and dedication to enhancing the user experience.
  • Users appreciate the quick and helpful customer support offered by Ballpark, enhancing their overall experience significantly.
  • Users love the intuitive design of Ballpark, making project setup and user interaction feedback effortless and efficient.
  • Users find the ease of creation in Ballpark remarkably simple, allowing quick survey setup and edits post-launch.
Cons
  • Users express a desire for limited customization, wishing for more flexible options in surveys and recordings.
  • Users often face complexity in design testing, especially with Figma integration causing significant challenges.
  • Users feel that while Figma integration is good, there are integration issues with more advanced prototyping tools.
  • Users face layout issues with Ballpark, as recordings obscure key UI elements and hinder usability analysis.

What Are Recent G2 Reviews of Ballpark - User Research and Surveys?

What Are G2 Users Discussing About Ballpark - User Research and Surveys?

AidaForm

AidaForm a complete service where you can create both conversational and traditional online forms, surveys, landing pages, order forms and quizzes.

Average Rating: 4.7/5.0

Total Reviews: 66

How Do G2 Users Rate AidaForm?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Permissions: 10.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind AidaForm?

  • Seller: AidaForm
  • Year Founded: 2019
  • HQ Location: Bonn, DE
  • Twitter: @AidaForm
    37 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Marketing and Advertising
  • Company Size: 88% Small, 9% Medium

What Do G2 Reviewers Say About AidaForm?

AI-generated summary from verified user reviews

Pros
  • Users find AidaForm to be exceptionally easy to use, enhancing productivity with its intuitive interface and versatile features.
  • Users value the versatility and ease of use of AidaForm, enhancing productivity and client interaction seamlessly.
  • Users commend the excellent customer support from AidaForm, highlighting responsive assistance that enhances their experience.
  • Users value the easy implementation of AidaForm, enabling quick setup and use without needing extensive training.
  • Users love the easy integrations of AidaForm, enhancing their workflows effortlessly and boosting productivity.
Cons
  • Users struggle with layout issues in AidaForm, finding navigation cumbersome and form completion less intuitive.
  • Users express dissatisfaction with AidaForm's missing features, notably in collaboration, integration, and form-building capabilities.
  • Users express concern over dependency issues with AidaForm, citing limited collaboration and integration features as problematic.
  • Users find the email functionality lacking as it complicates user experience with redirects instead of built-in thank you pages.
  • Users are disappointed by the integration issues of AidaForm, limiting collaboration and compatibility with other platforms.

What Are Recent G2 Reviews of AidaForm?

What Are G2 Users Discussing About AidaForm?

JUSFEEDBACK

Jusfeedback is a comprehensive customer engagement optimization platform designed to help businesses collect, analyze, and act on feedback from customers, employees, and partners. By integrating various feedback channels, Jusfeedback enables organizations to gain actionable insights that drive improved customer satisfaction and business performance. Key Features and Functionality: - Enterprise Feedback Management: Create and distribute customized surveys to gather real-time feedback, facilitating informed decision-making. - Digital Feedback Integration: Embed feedback mechanisms into digital channels to capture customer input throughout their journey, enabling timely responses and adjustments. - IVR Feedback Management: Collect immediate feedback via Interactive Voice Response (IVR) systems following customer interactions, ensuring prompt issue resolution. - Mobile Offline Surveys: Conduct surveys in remote locations or on-the-go, capturing feedback at the point of experience without requiring an internet connection. - Speech and Text Analytics: Analyze customer interactions across various channels to understand sentiments, identify trends, and uncover actionable insights. - Predictive Experience and Quality Management: Monitor and evaluate customer interactions to predict future behaviors and enhance service quality. Primary Value and Solutions Provided: Jusfeedback empowers organizations to stay attuned to their customers' needs by offering a unified platform for feedback collection and analysis. This holistic approach enables businesses to identify areas for improvement, enhance customer relationships, and drive profitability. By transforming raw feedback into actionable insights, Jusfeedback helps organizations make data-driven decisions that lead to superior customer experiences and sustained business growth.

Average Rating: 4.2/5.0

Total Reviews: 15

How Do G2 Users Rate JUSFEEDBACK?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind JUSFEEDBACK?

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Do G2 Reviewers Say About JUSFEEDBACK?

AI-generated summary from verified user reviews

Pros
  • Users find JUSFEEDBACK very easy to use, significantly simplifying their daily tasks and setup process.
  • Users appreciate the automation of feedback requests in JUSFEEDBACK, finding the process simple and efficient.
  • Users value the helpful customer support of JUSFEEDBACK, enhancing their overall experience with the product.
  • Users enjoy the fun and useful nature of JUSFEEDBACK, along with its supportive customer service experience.
  • Users find JUSFEEDBACK extremely easy to set up, enhancing their workflow and simplifying their tasks.

What Are Recent G2 Reviews of JUSFEEDBACK?

SimpleFeedback

SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services. Key Features and Functionality: - No Registration Required: Users can create feedback pages without the need for registration or login, streamlining the setup process. - Customizable Feedback Forms: The platform offers a feedback form designer with various customization options, allowing businesses to tailor forms to their specific needs. - Unique Links for Management and Sharing: Upon creating a feedback page, users receive two unique links: an admin link for managing feedback and a public link to share with others. - Feedback Moderation: Businesses can moderate feedback submissions to ensure quality and relevance. - User-Friendly Interface: The intuitive interface simplifies the process of collecting and managing feedback. - Privacy and Security: SimpleFeedback prioritizes user privacy by not tracking or storing personal information beyond what is explicitly provided. Feedback pages are accessible only to those with the unique links. Primary Value and Solutions Provided: SimpleFeedback addresses the need for an efficient and straightforward method for businesses to gather and manage customer feedback. By offering customizable and easily integrable feedback forms without the requirement for user registration, it lowers the barrier for customer engagement. The platform's real-time analytics and moderation capabilities enable businesses to promptly respond to user input, leading to improved customer satisfaction and product development. Additionally, its emphasis on privacy and security ensures that user data is handled responsibly, fostering trust between businesses and their customers.

Average Rating: 4.3/5.0

Total Reviews: 30

How Do G2 Users Rate SimpleFeedback?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 9.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.4/10 (Category avg: 8.9/10)
  • Data Exporting: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind SimpleFeedback?

  • Seller: Magiwow
  • Year Founded: 2010
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Education Management
  • Company Size: 39% Medium, 39% Small

What Do G2 Reviewers Say About SimpleFeedback?

AI-generated summary from verified user reviews

Pros
  • Users find SimpleFeedback to be super helpful, consistently providing all the necessary tools for success.
Cons
  • Users find the form complexity of SimpleFeedback cumbersome, preferring simpler MCQ-type feedback surveys instead.
  • Users find the limited customization options of SimpleFeedback unsatisfactory, affecting their overall experience and usability.
  • Users often find the limited data analysis capabilities frustrating, hindering effective feedback interpretation and decision-making.
  • Users prefer multiple-choice feedback surveys over lengthy forms, noting that brevity enhances the feedback process.
  • Users find SimpleFeedback to be time-consuming due to challenges in data analysis and user fatigue.

What Are Recent G2 Reviews of SimpleFeedback?

What Are G2 Users Discussing About SimpleFeedback?

Customerly

Customerly is the AI customer support platform built around Aura — an autonomous AI agent that resolves and act on 81% of live chat, Whatsapp and email conversations end-to-end at a 4.3 CSAT, grounded in your own help center and product data so the answers are actually right.

Average Rating: 4.4/5.0

Total Reviews: 38

How Do G2 Users Rate Customerly?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 7.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.3/10 (Category avg: 8.9/10)
  • Data Exporting: 5.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Customerly?

  • Seller: Customerly
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Dublin, IE
  • Twitter: @customerlyio
    162 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 74% Small, 24% Medium

What Do G2 Reviewers Say About Customerly?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support provided by Customerly, noting quick responses and effective solutions.
  • Users appreciate the user-friendly features of Customerly, enhancing team collaboration and boosting efficiency significantly.
  • Users appreciate the efficiency of automation in Customerly, enhancing team communication and improving customer support significantly.
  • Users find Customerly's helpful support team exceptional, ensuring smooth operations and quick resolutions for customer interactions.
  • Users love the quick setup of Customerly, finding it user-friendly and adaptable to their business needs.
Cons
  • Users find the pricing plans expensive and note limitations in integrations and other minor issues.
  • Users note the cost limitations of Customerly, citing pricey plans and limited integrations as significant drawbacks.
  • Users find Customerly's pricing to be expensive, with costly plans and limited integrations affecting overall satisfaction.
  • Users express concerns about AI limitations, preferring human interaction and noting challenges with training the AI effectively.
  • Users report frustrating bugs like missing notifications and slow response times, hindering their overall experience with Customerly.

What Are Recent G2 Reviews of Customerly?

What Are G2 Users Discussing About Customerly?

SurveySensum

SurveySensum is a leading customer feedback platform perfect for SMEs and larger corporations. It is more than just a platform — it's a comprehensive CX Consulting Service. Their dedicated CX consultants assist with everything from creating surveys to analyzing insights and determining which actions need to be taken based on these insights to achieve your business goals. Proudly serving over 500 businesses worldwide across 40+ countries, including the US and Asia, SurveySensum facilitates access to real-time, omnichannel consumer insights in an easy and affordable manner. Having formed partnerships with various sectors including FMCG, banking, retail, and automotive, SurveySensum boosts customer satisfaction, loyalty, and lifetime value.

Average Rating: 4.6/5.0

Total Reviews: 38

How Do G2 Users Rate SurveySensum?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Permissions: 9.2/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.5/10 (Category avg: 8.9/10)
  • Data Exporting: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind SurveySensum?

  • Seller: SurveySensum
  • Year Founded: 2018
  • HQ Location: Jakarta Selatan, DKI Jakarta
  • Twitter: @SurveySensum
    708 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness, Information Technology and Services
  • Company Size: 50% Small, 32% Medium

What Do G2 Reviewers Say About SurveySensum?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive ease of use of SurveySensum, enabling effortless survey creation and effective feedback analysis.
  • Users love the intuitive survey builder of SurveySensum, making survey creation fast and user-friendly without coding skills.
  • Users appreciate how SurveySensum simplifies feedback analysis with AI insights and intuitive dashboards, enhancing user experience.
  • Users appreciate the helpful AI insights of SurveySensum, enhancing feedback analysis and customer sentiment understanding.
  • Users value SurveySensum for its clarity and simplicity, enhancing the survey experience and feedback analysis.
Cons
  • Users note integration issues with SurveySensum, highlighting the need for better compatibility with existing tools and systems.
  • Users find the exporting data functionality clunky, limiting format options and requiring additional work for reporting.
  • Users report limited customization in templates, impacting their ability to tailor reports effectively to their needs.
  • Users find the export functionality clunky, limiting data formats and complicating the generation of detailed reports.
  • Users report dependency issues with SurveySensum, including slow loading and occasional data sync delays impacting usability.

What Are Recent G2 Reviews of SurveySensum?

What Are G2 Users Discussing About SurveySensum?

Zigpoll

Zigpoll is a powerful yet intuitive survey and feedback platform designed to help businesses capture real insights at the moments that matter most. With contextual micro-surveys that appear where and when your customers are most engaged, Zigpoll makes it effortless to collect high-quality feedback without interrupting the user experience. Trusted by thousands of brands, Zigpoll lets you launch surveys in minutes—no developers needed—and achieve response rates far above industry averages. Choose from a wide variety of trigger points including post-purchase, exit-intent, on-site interactions, and in-app placements to gather actionable data that drives better business decisions. Key highlights include: Quick, no-code setup that gets you live in minutes across websites and apps. Customizable, high-engagement surveys that feel native to your user journeys. Real-time insights and analytics to help teams iterate faster and prioritize improvements. Flexible question types and targeting options to tailor feedback to specific segments. Integration with popular platforms and workflows for seamless data use. Whether you’re optimizing user experience, improving product adoption, or increasing customer satisfaction, Zigpoll empowers teams to gather meaningful feedback that fuels growth—without friction or guesswork.

Average Rating: 4.3/5.0

Total Reviews: 55

How Do G2 Users Rate Zigpoll?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.9/10)
  • Permissions: 8.9/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.4/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Zigpoll?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 53% Small, 35% Medium

What Do G2 Reviewers Say About Zigpoll?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Zigpoll, allowing quick feedback collection and seamless integration without complexity.
  • Users appreciate the effortless setup of Zigpoll, enabling quick and hassle-free survey deployment for feedback collection.
  • Users love the quick setup of Zigpoll, enabling fast deployment of surveys and seamless integration with existing tools.
  • Users appreciate the simplicity and speed of Zigpoll for quickly creating polls and engaging audiences effectively.
  • Users value the efficiency of Zigpoll, enabling fast feedback loops and seamless integration for quick insights.
Cons
  • Users experience integration issues with Zigpoll, particularly regarding compatibility with non-e-commerce platforms and data exporting.
  • Users note the limited customization options in Zigpoll, wishing for more advanced features for detailed surveys.
  • Users report survey issues like losing track with too many questions and limitations on longer surveys.
  • Users find the reporting dashboard limited for multi-survey comparisons, necessitating external tools for analysis.
  • Users desire more advanced reporting features, like cross-campaign comparison and enhanced visual exports for better insights.

What Are Recent G2 Reviews of Zigpoll?

What Are G2 Users Discussing About Zigpoll?

YoHe

YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who can highlight the most critical issues, prioritize them and come up with solutions. Collect feedback and merge it with client data to quickly analyze your digital experience and improve your communication with customers.

Average Rating: 4.9/5.0

Total Reviews: 27

How Do G2 Users Rate YoHe?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Permissions: 8.3/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.2/10 (Category avg: 8.9/10)
  • Data Exporting: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind YoHe?

  • Seller: YoHe
  • HQ Location: Yerevan, Armenia
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 52% Large, 19% Medium

What Do G2 Reviewers Say About YoHe?

AI-generated summary from verified user reviews

Pros
  • Users find the intuitive interface of YoHe makes managing reviews and launching surveys exceptionally easy.
  • Users find the intuitive interface of YoHe makes setup and analysis effortless, enhancing their overall experience.
  • Users commend the easy setup of YoHe, allowing effortless installation and daily use without needing development support.
  • Users love the intuitive interface of YoHe, making review management and daily tasks effortless.
  • Users appreciate the intuitive survey management of YoHe, enabling easy feedback collection and efficient product development.
Cons
  • Users experience survey setup issues with YoHe, but support and improvements can help alleviate the concerns.
  • Users find the difficult setup of YoHe somewhat challenging, but support is available to assist them.
  • Users find integration difficult, requiring more effort than anticipated to incorporate YoHe into their products.
  • Users find integration issues with YoHe challenging, requiring more effort than anticipated to incorporate into their products.
  • Users desire limited customization options in YoHe, seeking more flexibility in questionnaires and access settings.

What Are Recent G2 Reviews of YoHe?

Quizell

Quizell is an AI-powered conversion platform that helps ecommerce brands and B2B marketing teams turn website visitors into qualified buyers through personalized product recommendation quizzes, lead-capture forms, and interactive funnels. Built for teams that need conversion-focused interactive content without writing code, Quizell is used by 25,000+ brands — including Burberry, SharkNinja, Bauerfeind AG, Ouidad, JOTT, and Clear Minds — and has generated over 50 million leads, delivering an average 32% conversion-rate lift for its customers. What Quizell does: The platform combines a drag-and-drop quiz and funnel builder with an AI engine that generates quiz questions, recommends products based on customer responses, and translates content into 25+ languages. Teams can build product recommendation quizzes (the "find your perfect [product]" experience), lead-qualification forms, personalized onboarding funnels, customer feedback and NPS surveys, waitlist capture, and post-purchase upsells. Quizzes can be embedded directly on a website, deployed as a popup or floating button, or shared as a standalone link. Who it's for: Quizell is built for direct-to-consumer brands, ecommerce retailers (Shopify, Wix, BigCommerce, WooCommerce), and B2B marketing teams that want to personalize the shopping or buying experience and capture higher-intent leads. Use cases span fashion, beauty, health and wellness, supplements, home goods, electronics, and B2B SaaS. Key differentiators: Unlike general-purpose form builders such as Typeform or Jotform, Quizell is purpose-built for ecommerce conversion: it includes a native AI product recommendation engine, deep integrations with ecommerce and email platforms, and analytics specifically focused on product-match performance and revenue attribution. Unlike competitors like ConvertFlow, Octane AI, or Heyflow, Quizell offers a true free plan, a faster setup (most quizzes launch in under 30 minutes), and 30+ native integrations including Shopify, Wix, BigCommerce, Klaviyo, HubSpot, Mailchimp, ActiveCampaign, Google Analytics, plus 8,000+ apps via Zapier and 1,000+ via n8n. Pricing and getting started: Quizell offers a free plan with no credit card required, a 7-day free trial on all paid plans, and paid plans starting at $15/month. An Enterprise plan with a dedicated Customer Success Manager, US/EU data center options, and custom SLAs is available for larger teams. Recognition: Quizell is rated 4.8 on G2, 4.9 on the Shopify App Store, and 4.8 on the Wix App Market. The platform is GDPR-compliant, SOC 2-ready, and offers Two-Factor Authentication, custom data residency (US or EU), and SSO for enterprise customers.

Average Rating: 4.8/5.0

Total Reviews: 17

How Do G2 Users Rate Quizell?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.9/10)
  • Permissions: 8.9/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.4/10 (Category avg: 8.9/10)
  • Data Exporting: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Quizell?

  • Seller: Quizell
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Tel Aviv, IL
  • Twitter: @Quizellapp
    24 Twitter followers
  • LinkedIn® Page: il.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 71% Small, 6% Medium

What Do G2 Reviewers Say About Quizell?

AI-generated summary from verified user reviews

Pros
  • Users find Quizell to be extremely easy to use and appreciate the responsive customer support provided.
  • Users appreciate the excellent customer support from Quizell, finding it knowledgeable and responsive to their needs.
  • Users appreciate the incredible features of Quizell, especially its ease of use and powerful analytics for learning enhancement.
  • Users appreciate the ease of creation in Quizell, allowing for quick and smooth quiz setup and integration.
  • Users value the easy integrations of Quizell, seamlessly connecting with platforms like Shopify and Klaviyo.
Cons
  • Users find Quizell's poor design limits customization options, impacting engagement and mobile optimization significantly.
  • Users feel that Quizell's design customizations are limited, impacting branding, mobile responsiveness, and overall user engagement.
  • Users feel that Quizell's lack of customization limits branding, flexibility, and accessibility for their diverse business needs.
  • Users find the limited customization options of Quizell restrictive, impacting branding and overall user engagement.
  • Users find the limited design flexibility of Quizell restricts customization options, impacting branding and user engagement.

What Are Recent G2 Reviews of Quizell?

What Are G2 Users Discussing About Quizell?