I like that Sprig allows me to be confident about reaching the right customer at the right time. It cuts research time so we can maintain a live pulse on our product across a diverse set of customers and their needs. Sprig is far superior in reaching the right customer at the right time compared to other tools like GetFeedback. Above all, Sprig is much more user-friendly, enabling multiple departments at our company to use the tool relatively quickly to reach out to customers for feedback.

Easy to start with the simple installation for non technical users, Easy to target with e.g. path or interaction based segments. Create multiple study types and filtering results by user attributes is also helpful.

Easy to install and capture user feedback. I like that the button is always visible and has a nice design. We use it for bug hunting with users.