Hotjar | by Contentsquare Reviews & Product Details

I’ve been using Hotjar for several years now, and it has become an indispensable tool for our team. The insights we gain from Hotjar’s heatmaps, session recordings, and feedback polls are invaluable. Here are a few reasons why I highly recommend Hotjar:

User-Friendly Interface: Hotjar’s interface is intuitive and easy to navigate, making it accessible for team members of all technical levels.

Comprehensive Heatmaps: The heatmaps provide clear visualizations of user interactions, helping us understand what captures our users’ attention and where they might be encountering issues.

Detailed Session Recordings: The session recordings allow us to see exactly how users navigate our site, which has been crucial for identifying and fixing usability issues.

Effective Feedback Tools: The feedback polls and surveys are easy to set up and provide direct insights from our users, helping us make informed decisions.

Excellent Customer Support: Whenever we’ve had questions or needed assistance, Hotjar’s support team has been responsive and helpful.

Overall, Hotjar has significantly improved our ability to understand and enhance our users’ experience. It’s a must-have tool for any team looking to optimize their website or app. Review collected by and hosted on G2.com.

Nothing. I'm happy with the tool, and the freemium option is nice for small startups like Vizologi https://vizologi.com/ Review collected by and hosted on G2.com.

Once you go through the easy install, you get so much possibilities to enquire your users and gain valueble insight. Review collected by and hosted on G2.com.

It is a quite an expensive tool. Feedback is very usefull, but you do have to pay for it. Review collected by and hosted on G2.com.

In Hotjar maily like Heatmaps. The heat maps are like maps that show where people are looking and clicking on our website. It helps me see what section users click the clicks more, and how much time they spend with it. This helps make our website better for visitors.

Website integration on Hotjar is easy.

Easy to use and track the analytics.

Hotjar customer support is also very supportive. Review collected by and hosted on G2.com.

In my opinion, Hotjar is going on a good track. So I don't dislike hotjar. Review collected by and hosted on G2.com.

Hotjar is incredibly intuitive, offering valuable heatmaps, session recordings, and feedback tools that help us better understand user behavior and improve our website performance. Review collected by and hosted on G2.com.

Sometimes session recordings are slow to load. Review collected by and hosted on G2.com.

Hotjat can track visitors data on where they come from, which landing page they land on, and what their actions are on the landing page once they arrive. I can visualize the navigation of incoming website visits. This way I can know if my landing page is helpful to users coming to it. Review collected by and hosted on G2.com.

Hotjar has limited options compared to other marketing and analytics tools. Its price is a bit high. In my opinion they can give data to 3000 users for $171 Review collected by and hosted on G2.com.

Hotjar gives us data in 20-25 min frequency which is amazing. Also, Implementing hotjar on website via GTM is pretty easy.

Data analysis of sessions and clicks helps to see performance of the pages. Review collected by and hosted on G2.com.

Hotjar increases load time of your website. which is a disadvantage Review collected by and hosted on G2.com.

We have recently started using the upgraded version of Hotjar and it is amazing. Very easy to implement and use.

The recordings are very helpful in figuring out what the user experience looks like. I most love the heatmaps as they help us improve our copywriting. Review collected by and hosted on G2.com.

I don't understand how Hotjar prioritizes the recordings- Like which session to record or not. We faced many issues in the free version as the recorded sessions were always irrelevant or from countries we don't target. Review collected by and hosted on G2.com.

The heatmaps are just fantastic! Imagine having the ability to see your website through your users' eyes, understanding their clicks, scrolls, and movements. This is what Hotjar's heatmaps offer. It's almost like being able to read minds. Review collected by and hosted on G2.com.

Tha dashboard experience can be likened tool that one cluttered drawer everyone has at home - full of useful stuff, but you need to rummage. A more steamlined navigation would save so much time. Review collected by and hosted on G2.com.

The design and functionality of the browser actions player Review collected by and hosted on G2.com.

On my project, it doesn't teach 404 errors Review collected by and hosted on G2.com.

Heatmaps and Click Tracking: Hotjar offers dynamic heatmaps and click tracking, allowing us to visualize how users interact with your website. These features provide valuable insights into user behavior, helping you identify popular areas, click patterns, and areas where users may be facing challenges or dropping off.

User Recordings: With Hotjar's user recordings, you can watch real-time session recordings of your website visitors. This feature provides a deeper understanding of user interactions, pain points, and areas where improvements can be made. It enables you to identify usability issues, optimize navigation paths, and enhance overall user experience.

Feedback Collection: Hotjar facilitates user feedback collection through customizable on-site surveys and feedback polls. You can target specific pages or segments of your audience, gaining valuable insights directly from your users. This feedback helps you uncover issues, collect suggestions, and make data-driven decisions to enhance your website's effectiveness.

Conversion Funnel Analysis: Hotjar's conversion funnel analysis feature allows you to track and analyze user journeys, from entry to conversion or exit. By identifying bottlenecks and drop-off points within your conversion funnels, you can optimize user flows and increase conversion rates. This feature is particularly beneficial for e-commerce businesses and lead generation websites.

Easy Implementation: Hotjar's implementation is straightforward, requiring minimal technical knowledge. Simply add a small tracking code to your website, and you can start collecting data and insights immediately. The user-friendly interface makes it easy to navigate and access the various features and reports. Review collected by and hosted on G2.com.

Limited Free Plan: While Hotjar offers a free plan, it comes with limitations on the number of daily page views, snapshots, and recordings. Small businesses with high website traffic may need to upgrade to a paid plan to access the full capabilities of Hotjar.

Learning Curve for Advanced Features: Some of Hotjar's more advanced features, such as custom event tracking and form analysis, may require a learning curve for users who are new to analytics tools. It may take time to fully understand and utilize these features effectively.

Data Storage Limitations: Hotjar retains data for a limited period, depending on your plan. If you require long-term data analysis or historical insights, you may need to consider alternative data storage options or upgrade to a plan with extended data retention. Review collected by and hosted on G2.com.