![Francisco D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francisco D.")
FD

Francisco D.

Social Media manager & e-Reputation assistant

Mid-Market (51-1000 emp.)

2/17/2025

"Agile, intuitive solution with impeccable customer service"

5/5

What do you like best about Customerly?

We were coming from a similar provider, although larger in size, and honestly one of the reasons why our company (AnyTech365) was looking for a new solution was the lack of transparency when it came to billing. We felt ignored while no one from the previous business bothered to address our inquiries, and the price kept going up and up. After some time searching, we found Customerly, where Luca was always willing to listen to us and even implement certain features so that Customerly could adapt 100% to our needs. For me, customer service is a 10, and a service that has nothing to envy from what other companies that have been in the market longer offer, along with a more than competitive price. Review collected by and hosted on G2.com.

What do you dislike about Customerly?

In my case, every month I have to prepare a report on the surveys we conduct at Customerly, and well, the date format is not the easiest to use. You learn, no problem, but this definitely slows down my procedures a bit. Review collected by and hosted on G2.com.

What problems is Customerly solving and how is that benefiting you?

So far, I haven't found any problem with Customerly. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

See what 38 reviewers think of Customerly

4.4 out of 5 · Verified reviews from real users

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