YoHe helps us collect feedback from our users. We regularly measure key metrics - NPS and CES, and use them to develop our products. Since YoHe is embedded on our website, we can cover the largest number of users and quickly get the necessary samples. And last, but not least, we do not waste the resources of our developers for integration, because we can program surveys by ourselves. Review collected by and hosted on G2.com.
Sometimes there are difficulties with programming and setting up the logic of some surveys, but our customer success manager is always ready to help us. Also, we still need to ask our programmers to set up events on our website for some surveys, but it is about 10% of all cases, so it is still the economy of resources. Before using YoHe, we needed to set up each survey with the help of our programmers, and it took a long time and resources. Review collected by and hosted on G2.com.