G2

Andrew G.

Senior UX Designer

Mid-Market (51-1000 emp.)

2/19/2025

"Great experience and impressive customer support"

5/5

What do you like best about Ballpark - User Research and Surveys?

We have spent weeks reviewing all User Research platforms. Ballpark has stood out for their well rounded and industry leading approach. They have all the features we could ask for at a really competitive price. They were very communicative and have really helped us get a full overview and chance to experience their platform before signing up. They went the extra mile. Review collected by and hosted on G2.com.

What do you dislike about Ballpark - User Research and Surveys?

I like to give a balanced review, by highlighting any issues, but there weren't any. It couldn't have gone smoother. Review collected by and hosted on G2.com.

What problems is Ballpark - User Research and Surveys solving and how is that benefiting you?

At the end of our contract with another user testing platform we needed to find a new home with the best feature set for a competitive price. Ballpark has really stood out with the easy of use, it looks like it was designed by User Experience designers that do a lot of user testing themselves and they wanted the best platform to do it and realised they should create one. We need to carry out a lot of research and this seems to be the best tool to do it. Review collected by and hosted on G2.com.