---
title: SurveySensum Reviews
meta_title: 'SurveySensum Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 38 reviews by the users' company size, role or industry to
  find out how SurveySensum works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 38
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# SurveySensum Reviews
**Vendor:** SurveySensum  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 38
## About SurveySensum
SurveySensum is a leading customer feedback platform perfect for SMEs and larger corporations. It is more than just a platform — it's a comprehensive CX Consulting Service. Their dedicated CX consultants assist with everything from creating surveys to analyzing insights and determining which actions need to be taken based on these insights to achieve your business goals. Proudly serving over 500 businesses worldwide across 40+ countries, including the US and Asia, SurveySensum facilitates access to real-time, omnichannel consumer insights in an easy and affordable manner. Having formed partnerships with various sectors including FMCG, banking, retail, and automotive, SurveySensum boosts customer satisfaction, loyalty, and lifetime value.



## SurveySensum Pros & Cons
**What users like:**

- Users commend the **intuitive and easy-to-use interface** of SurveySensum, simplifying survey design and distribution significantly. (7 reviews)
- Users appreciate the **intuitive interface** of SurveySensum, which simplifies survey creation and feedback analysis without technical skills. (5 reviews)
- Users appreciate the **AI insights and clean dashboards** of SurveySensum for simplifying feedback analysis and understanding sentiment. (4 reviews)
- Users appreciate the **helpful customer support** of SurveySensum, ensuring assistance is readily available for a seamless experience. (3 reviews)
- Users value the **clarity and simplicity** of SurveySensum, making feedback analysis and survey creation effortless. (3 reviews)
- Users commend the **responsive customer support** of SurveySensum, appreciating its helpfulness and quick assistance. (2 reviews)
- Quick Setup (2 reviews)
- Setup Ease (2 reviews)
- Automation (1 reviews)
- Customizability (1 reviews)

**What users dislike:**

- Users notice **integration issues** with SurveySensum, desiring more seamless connections with existing tools and platforms. (3 reviews)
- Users find the **data export options limited** , necessitating extra work to create detailed reports from the analytics dashboard. (2 reviews)
- Users express concern over **limited customization** in SurveySensum, impacting flexibility in reporting and template design. (2 reviews)
- Users find the **exporting data limitations** frustrating, as it complicates creating in-depth reports from the dashboard. (1 reviews)
- Users report **dependency issues** with SurveySensum, including slow loading, limited customization, and occasional data sync delays. (1 reviews)
- Users experience **difficult usability** due to slow loading times and limited customization options in templates. (1 reviews)
- Users experience **limited customization** in templates, which restricts their ability to tailor surveys effectively. (1 reviews)
- Restrictions (1 reviews)
- Submission Limitations (1 reviews)
- Survey Issues (1 reviews)


## SurveySensum Discussions
  - [What is SurveySensum used for?](https://www.g2.com/discussions/what-is-surveysensum-used-for)

- [View SurveySensum pricing details and edition comparison](https://www.g2.com/products/surveysensum/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-15+15%3A59%3A23+-0500&secure%5Bsession_id%5D=f8ddd128-b6b0-47c3-b41f-52cd8fff40ff&secure%5Btoken%5D=b454a7eea8ebc70f3537d162ce5498a9a4774607161a644e45d1ea98098a4ae3&format=llm_user)

## SurveySensum Features
**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top SurveySensum Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,299 reviews)
  - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)
  - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (939 reviews)