# YoHe Reviews **Vendor:** YoHe **Category:** [User Research Tools](https://www.g2.com/categories/user-research) **Average Rating:** 4.9/5.0 **Total Reviews:** 27 ## About YoHe YoHe is a platform that has all the feedback tools that you need. We help to find out about all the problems that your clients experience while using your service. YoHe is also a team of experts who can highlight the most critical issues, prioritize them and come up with solutions. Collect feedback and merge it with client data to quickly analyze your digital experience and improve your communication with customers. ## YoHe Pros & Cons **What users like:** - Users appreciate the **intuitive ease of use** of YoHe, making survey management simple and efficient. (5 reviews) - Users find YoHe to have a **highly intuitive interface** that simplifies setup, analysis, and overall user experience. (5 reviews) - Users find the **easy setup** of YoHe makes it seamless for daily tasks without needing a development team. (3 reviews) - Users love the **intuitive interface** of YoHe, making review management and daily tasks effortless. (3 reviews) - Users appreciate the **intuitive survey management** of YoHe, making feedback collection seamless and efficient. (3 reviews) - User Interface (3 reviews) - Analytics (2 reviews) - Helpful (2 reviews) - Research Efficiency (2 reviews) - Setup Ease (2 reviews) **What users dislike:** - Users face **programming and setup difficulties** with surveys, though support is available to assist them effectively. (2 reviews) - Users experience **difficult setup** for certain surveys, though support and resources have improved the process over time. (1 reviews) - Users find the **integration difficulty** with YoHe challenging, requiring more effort than initially anticipated. (1 reviews) - Users find **integration issues** with YoHe, requiring more effort than anticipated to connect with existing products. (1 reviews) - Users feel there is a **limited customization** in YoHe, restricting questionnaire options and role-based access settings. (1 reviews) - Limited Data Analysis (1 reviews) - Limited User Access (1 reviews) - Time-Consuming (1 reviews) - Uploading Issues (1 reviews) ## YoHe Reviews ### 1. Seamless survey implementation and exceptional support **Rating:** 5.0/5.0 stars **Reviewed by:** Anatoly C. | Data Analyst , Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about YoHe?** The team’s professionalism and efficiency are outstanding. They made the widget setup process effortless, and the data collection, aggregation, and result presentation are all handled smoothly. The intuitive and well-organized results make analysis much easier. The constant availability and readiness to assist with any questions are truly appreciated **What do you dislike about YoHe?** Honestly, everything works perfectly. I have no complaints **What problems is YoHe solving and how is that benefiting you?** YoHe helps streamline the entire survey process on our website, from widget setup to data collection and result aggregation. This saves us a significant amount of time and effort while ensuring accurate and well-organized insights. With their support, we can make informed decisions based on reliable user feedback, which has positively impacted our business ### 2. The best service for quick serveys **Rating:** 5.0/5.0 stars **Reviewed by:** Elizaveta S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about YoHe?** YoHe helps us collect feedback from our users. We regularly measure key metrics - NPS and CES, and use them to develop our products. Due toYoHe is embedded on our website, we can cover the largest number of users and quickly get the necessary samples. And last, but not least we do not waste the resources of our developers for integration, because we can program surveys by ourselves. **What do you dislike about YoHe?** Sometimes there are difficulties with programming and setting up the logic of some surveys, but our customer success manager is always ready to help us. Also we still need to ask our programmers to set up events on our website for some serveys, but it is about 10% of all cases, so it is still the economy of resources. Before using YoHe we needed to set up each survey with help of our programmers, and it it took long time and resources. **What problems is YoHe solving and how is that benefiting you?** Conduct user research, measure key metrics, recruit respondents for interviews ### 3. It's easy to become addicted to collecting and processing a lot of useful information **Rating:** 5.0/5.0 stars **Reviewed by:** Evgenia P. | UX Research Lead, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about YoHe?** YoHe is a tool of day-to-day work for companies with a million audience. The solution is for a wide range of tasks related to understanding our clients. Quick and simple installation and, more importantly, daily use of YoHe does not require involvement of development team. What’s more, сustomer support is quite impressive! **What do you dislike about YoHe?** Warning! It's easy to become addicted to collecting and processing a lot of useful information **What problems is YoHe solving and how is that benefiting you?** To hear the voice of your customer ### 4. Easy to use, fast track to insights, friendly customer success team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about YoHe?** First of all, we really enjoyed the trial period with the support of the Yohe team. Since we didn't have a serious research base, any help was very welcome. In fact, designing and launching the surveys turned out to be quite simple and intuitive. **What do you dislike about YoHe?** Integrating the platform into our products proved to be somewhat challenging and we had to put in more effort than we expected. **What problems is YoHe solving and how is that benefiting you?** We used Yohe for three initial purposes. First and foremost, we wanted to understand how our users were finding our service. We also tried to understand what our customer's goals were. Last but not least was to measure key CX metrics such as NPS, CSAT and CSI. ### 5. Great tool for quickly feedback collecting **Rating:** 5.0/5.0 stars **Reviewed by:** Polina K. | Senior Marketing Research Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about YoHe?** - Team members are very helpful - Intuitive interface - Easy to launch surveys **What do you dislike about YoHe?** Yohe needs broader possibilities of questionnaires, settings of access based on roles, improvements of data upload capabilities **What problems is YoHe solving and how is that benefiting you?** Allows us to study data not only from buyers, but also from site visitors. Helps us to improve the satisfaction level of our clients with the use of the platform ### 6. YoHe is the voice of the customer, which helps us a lot **Rating:** 5.0/5.0 stars **Reviewed by:** Denis C. | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about YoHe?** We actively use the product to research our users. We collect feedback from users of our website for the sale of furniture and household goods. YoHe helps us solve both ad hoc tasks and tracking projects **What do you dislike about YoHe?** I cannot mention any disadvantages of the product, as it copes with its task 100%, quickly and efficiently **What problems is YoHe solving and how is that benefiting you?** We actively use the product to research our users. We collect feedback from users of our website for the sale of furniture and household goods. YoHe helps us solve both ad hoc tasks and tracking projects ### 7. This product is an excellent tool for gaining deep customer insights **Rating:** 4.5/5.0 stars **Reviewed by:** Paul S. | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about YoHe?** Intuitive interface and extensive analytical capabilities make it easy to create surveys and track results instantly. The flexible survey customization options are especially impressive, allowing for a more personalized data collection experience. **What do you dislike about YoHe?** Keep up the great work, and don’t forget to add a dark mode theme! ) **What problems is YoHe solving and how is that benefiting you?** Understanding customer needs and expectations enables timely responses to their requests, improving satisfaction. This, in turn, leads to increased customer loyalty and strengthens the company’s position in the market. ### 8. An awesome product that makes working with users easy **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about YoHe?** An awesome product that makes working with users easy, particularly with its intuitive review management system. The interface is great and it’s super easy to use. **What do you dislike about YoHe?** truly enjoy using the platform; I haven’t found any drawbacks. **What problems is YoHe solving and how is that benefiting you?** YoHe helps us to quickly see user feedback and adjust our interfaces. We improve usability, increase conversion to purchase and improve the product quickly ### 9. Easy and fast plug & play solution, easy way to hear the voice of your audience **Rating:** 5.0/5.0 stars **Reviewed by:** Егор . | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about YoHe?** Quite a simple tool to use. Still there is a wide range of different options for setting up surveys (logical transitions, all basic types of questions, the ability to link the survey to a certain event or page or user type, etc.). Useful as for permanent feedback collection, as for specific goals like checking special promo pages attractiveness or collecting some knowledge about your audience habits. **What do you dislike about YoHe?** Some features require experience to get used to **What problems is YoHe solving and how is that benefiting you?** Permanent user feedback collection; quick check of raw ideas (is there a need or not; is it relevant/appealing or not; etc.); user needs & habits studies ### 10. I recommend this platform **Rating:** 5.0/5.0 stars **Reviewed by:** Artem T. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about YoHe?** In general, this is my first experience using such product. We used to believe that working with feedback is for the support team. Surprisingly, YoHe team are involved in the process, unlike other product teams we worked with (though in other areas). I enjoyes how fast you can install the product on the website. The team gives real tips on how to avoid negativity from users in the feedback, what passive and active feedback is, and so on. The process does not require a developers team. There is a version for both the app and the web platform. Easy API integration. **What do you dislike about YoHe?** The guys prepare the design of all forms on their own, and it took 3 days. The progress was not transparent, but as a result, the forms look like part of our site. So it’s more like, than dislike **What problems is YoHe solving and how is that benefiting you?** We stopped focusing on experts and started building the product on users' needs. We got introduced to the VoC methodology and started implementing it in our work ### 11. It is the most involved product Customer Success team that I have ever seen **Rating:** 5.0/5.0 stars **Reviewed by:** Vasilisa M. | Lead Experience Designer, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about YoHe?** I used YoHe at one of my earlier projects as a product designer. It was crucial not just to get the feedback form users, but to find the reasoning to show the team why we made certain decisions. With this tool you practically don’t need any help from developers side. And at the same time it helps you find solutions not just for collecting feedback, but also for sorting and analyze. Plus YoHe team is very helpful with everything. It was a great experience. I can definitely recommend them. **What do you dislike about YoHe?** I wish there was more data that would help to dig deeper in the feedback. Like screen recordings or user error log. But I know that the team had this in their plan for future updates. **What problems is YoHe solving and how is that benefiting you?** - Helps to find the right reasoning for your team - Highlights the issues inside CJM (web and app) - It is possible to organize a research on large groups of website or app users - You can find respondents right inside the product - No need to sort feedback manually, everything is done inside the platform - It is easy to prepare reports and analysis for different members of your team ### 12. Existing experience using Saas-product with a customer success manager as a part of service **Rating:** 5.0/5.0 stars **Reviewed by:** Vladislava P. | cx manager **Reviewed Date:** November 30, 2022 **What do you like best about YoHe?** I had a great experience working with the YoHe team. Firstly, we took a pilot project to check if Yohe is a good fit. It took 3 stages: feedback collection, processing, and analysis. YoHe Team helped us at every stage of creating the surveys. Firstly, they learned about our goals, gave recommendations on how to achieve them. The customer success manager set up all surveys, all we had to do was confirm. Our CSM also set up a text analysis system, so all the feedback we gathered was classified. This was a new experience for us, and we liked it. **What do you dislike about YoHe?** This is not a tool to mindlessly launch a survey, you have to put in the effort. But in general, the integration is not difficult, rather the preparation for the pilot is more complex. **What problems is YoHe solving and how is that benefiting you?** The team is extremely involved! Now we are aware of our clients' pains and found quite a few growth points for our website. ### 13. Because of YoHe the team learned how to listen to our users **Rating:** 4.5/5.0 stars **Reviewed by:** Andrey A. | Head of E-Merchandising, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2022 **What do you like best about YoHe?** They didn’t just give us a tool to use, but also helped us to promote VoC ideas inside our team. While using YoHe we learned how to make decisions based on the feedback. We also liked the interface which is very easy to use when creating a survey. Same for the web and app integration - no difficulties. There are also lots of metrics you can choose and a flexible constructor. You can create any form you like in minutes. The Customer Success team is the best. They are really involved in all our tasks and issues. **What do you dislike about YoHe?** The app integration is a bit more complicated than web, but it’s more about in-app limitations than the platform. **What problems is YoHe solving and how is that benefiting you?** - We can use all kinds of loyalty metrics and get valuable insights from them - It helped us to connect the problems we found with financial side ### 14. The perfect idea for the product **Rating:** 5.0/5.0 stars **Reviewed by:** Anna G. | Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2022 **What do you like best about YoHe?** We have been working with Yohe for a long time. I would like to emphasize such points as: 1. Intuitive and easy-to-use interface for creating surveys. 2. Ability to collect the base of interviewees for future face to face interviews, directly from our mobile app. 3. Strong support from the CS team. 4. Wide opportunities for feedback analysis, including tabular data. 5. Yohe team was extremely helpful with frameworks and research methods, which help us to improve our CX. **What do you dislike about YoHe?** it isn’t cheap, but it's worth it if something happens, our dedicated manager from YoHe very quickly helps to resolve all emerging issues **What problems is YoHe solving and how is that benefiting you?** We stopped arguing inside the team. All of our questions and hypotheses can now be tested with Yohe. We saved the budget on the base of interviewees. ### 15. Looked for a feedbak tool, found a trusted partner **Rating:** 5.0/5.0 stars **Reviewed by:** Алексей . | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about YoHe?** The best part about YoHe is the Team. They are competent, extremely involved and are always ready to help find the best solution to a problem. **What do you dislike about YoHe?** At this point I have yet to find something to dislike **What problems is YoHe solving and how is that benefiting you?** YoHe helps us find feedback where it's hard to do so. We don't have to waste any resources on developing out own solution. YoHe turned out to be a perfect solution for collecting feedback, analytics. The interface is untuitive, so it's easy to tackle even difficult tasks. It's a really reliable partner. ### 16. YoHe helps discover users' opinion fast and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Peter P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about YoHe?** The simplicity of creating a survey and getting enough feedback within days **What do you dislike about YoHe?** It's not always convenient to follow the analytics **What problems is YoHe solving and how is that benefiting you?** We use YoHe surveys to collect feedback on new releases and identify problems, and collect respondents for in-depth interviews. The tool just works for us ### 17. Great research tool for product teams **Rating:** 5.0/5.0 stars **Reviewed by:** Margarita S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about YoHe?** An easy-to-use service that helps you easily handle a variety of research tasks. The support team is amazing and always ready to help quickly **What do you dislike about YoHe?** I would like the service to offer the ability to customize questionnaires in more detail, as well as to have more functionality for viewing reports **What problems is YoHe solving and how is that benefiting you?** Helps to conduct quick surveys of our audience, as well as to recruit respondents for interviews and unmoderated usability tests, which is a cheap substitute for the services of research agencies ### 18. Improved customer retention by actively listening to customers **Rating:** 5.0/5.0 stars **Reviewed by:** Adam M. | Product analyst **Reviewed Date:** December 25, 2022 **What do you like best about YoHe?** Easy and convenient website integration. In a few hours, we got the first responses and saw the first value from using Yohe. I have appreciated the ability to ask a user and be sure the user won't be asked the second time. So I don't worry our surveys will cause irritation. **What do you dislike about YoHe?** It was not easy to agree on a budget, but now there is no doubt the product is worth it **What problems is YoHe solving and how is that benefiting you?** We have identified a lot of bugs with Yohe that were impacting the user experience and are now solved. ### 19. YoHe is a very fast and easy way to collect user feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Artem C. | CPO **Reviewed Date:** November 21, 2022 **What do you like best about YoHe?** I like that YoHe team is very opened to everything and they are great experts in their field. All the improvements and new features are always implemented very fast and all of the client needs are always taken into considiration. **What do you dislike about YoHe?** Nope) For a pity I didn't find this service before) **What problems is YoHe solving and how is that benefiting you?** With YoHe we could get the feedback in real time and connect with our clients. We could track loyalty metrics permanently as well as find the points where we could improve the numbers. We also used the platform to find respondents for our UX researcges from our loyal group of customers ### 20. The intuitive tool for gathering feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Ekaterina L. | Project manager , Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about YoHe?** I've been working with YoHe for almost a year now. I really enjoy how quick they are to respond to my needs and their help with launching surveys. Also, they are ready to tailor the platform to their customers' needs, and are always curious about my experience with the platform. **What do you dislike about YoHe?** Data export could be improved, so that the tags are not in diffenet columns of the table. **What problems is YoHe solving and how is that benefiting you?** We use YoHe surveys to better understand our customers and quickly set tasks to improve our website. My Top1 feature is Text Analysis. ### 21. Yohe is an incredibly useful service if you need to research your audience and your website. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexey A. | Product Manager **Reviewed Date:** December 01, 2022 **What do you like best about YoHe?** The most valuable thing is that we can ask the question in the right place and at the right time: to match the user's action that we need. It is important that the survey interface looks very neat, user friendly and organic, because it is customised to the style of the site. And Yohe has a very cool team: competent, open and willing to share experience to help gather the most useful feedback. **What do you dislike about YoHe?** There is no survey by sms-messages but its needed. **What problems is YoHe solving and how is that benefiting you?** improved CX metrics such as, NPS, CSAT, CES ### 22. Very convenient and understandable **Rating:** 5.0/5.0 stars **Reviewed by:** Maxim P. | CX Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about YoHe?** Very user-friendly dashboard interface, good and fast technical support, easy to figure out how to create surveys. **What do you dislike about YoHe?** no visual personalization in control panel **What problems is YoHe solving and how is that benefiting you?** Collect feedback from customers, understand what they like and dislike, what are the problems on the customer journey ### 23. The most easiest way to ask your audience! **Rating:** 5.0/5.0 stars **Reviewed by:** Kseniya V. | quantitative researcher **Reviewed Date:** December 21, 2022 **What do you like best about YoHe?** Easy way to collect fast data for research or to make research about our users! Friendly support team! **What do you dislike about YoHe?** May be ot would be better to make broader possibilities of questionaires and to add fast-analisys with small dashboard for 5-point scales like it is for NPS-questions **What problems is YoHe solving and how is that benefiting you?** Usually I make monitorings or small questionaires about our platform, because this is the easiest way to find our audience. And usually I finish my researches in 1 week ### 24. quick feedback from real users **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia N. | UX Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about YoHe?** User-friendly interface and flexible solutions for clients. I'm glad I got to work with them :) **What do you dislike about YoHe?** it’s a bit difficult to integrate this tool into huge ecosystems like Avito, but the guys in YoHe are trying to make it as seamless as possible and not take extra in-house development sources. **What problems is YoHe solving and how is that benefiting you?** to gather the feedback from thousands of real users per day and adjust the MLP of the product taking into account these problems ### 25. An ideal tool for product managers to get users' opinions **Rating:** 5.0/5.0 stars **Reviewed by:** Elizaveta K. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about YoHe?** It's a perfect instrument to understand users opinion quickly. Nocode platform allows product managers to make a survey and understand users' thoughts regarding any question. **What do you dislike about YoHe?** Cannot find out any disadvantages because the instrument is clear and very helpful **What problems is YoHe solving and how is that benefiting you?** As a product manager I'm interested in listening to users voice, fast checking of hypothesis and collecting feedback. And YoHe helps me to solve all the problems mentioned above. ### 26. usage YoHe **Rating:** 5.0/5.0 stars **Reviewed by:** Mariia K. | Project Manager **Reviewed Date:** December 05, 2022 **What do you like best about YoHe?** Integration with the CRM system to understand which customers leave feedback.Various survey customization options and a robust targeting system. **What do you dislike about YoHe?** Having a roadmap to know what new features are coming would be nice **What problems is YoHe solving and how is that benefiting you?** Now we know what to do with critical feedback, it could drive customer satisfaction and loyalty. ### 27. Helped the company to create a user flow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** January 17, 2023 **What do you like best about YoHe?** Usability (user-friendly UI) and accessibility (customer support). YoHe has the most wholesome integrated tools to quantify user experience on the market. **What do you dislike about YoHe?** You have to purchase a plan to test and analyze the rersults of the surveys. Not suitable for a small businesses. **What problems is YoHe solving and how is that benefiting you?** Insights and hypothesis proved by figures that point towards major UX/UI changes. - [View YoHe pricing details and edition comparison](https://www.g2.com/products/yohe/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+14%3A21%3A23+-0500&secure%5Bsession_id%5D=f9e37369-0735-4136-9617-3c05485d4d10&secure%5Btoken%5D=baa1239c1d73eceecaa41c4b21ff4624a000c83ae596ac605186f572b4ff6c5a&format=llm_user) ## YoHe Features **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Text/Notes **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Participant Selection** - In-App - In-Store - On-Site - Recruitment Pool **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Insights** - Analytics - Collaboration - Sorting **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Generative AI** - AI Text Summarization **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top YoHe Alternatives - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - 4.6/5.0 (680 reviews) - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) - 4.4/5.0 (2,912 reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (730 reviews)