I find the smart track app, dashboard, and business intelligence features of Shipsy incredibly beneficial. They change the way we work by providing real-time data visibility and a solution-oriented approach. The smart track app is especially useful for bikers for updating both First Mile and Last Mile. The dashboard gives us detailed real-time visibility, allowing us to plan actions effectively, and the business intelligence features provide insights that help us analyze data and make decisions. I also appreciate how the setup was great, efficient, and user-friendly. Shipsy has always provided us with the best service in the market, offering effective solutions. Review collected by and hosted on G2.com.

Timelines is a major factor which Shipsy needs to improve, commitment to resolve on specific dates might be a challenge sometimes. Review collected by and hosted on G2.com.

I work with a retail chain, and for us the most important capability is being able to track shipments and delivery times. Shipsy’s platform enables us to do exactly that. Review collected by and hosted on G2.com.

Shipsy could build direct partnerships with logistics partners to help retail businesses optimize their shipping and logistics costs. Review collected by and hosted on G2.com.

This is really a customer centric company and most importantly the kind of support which is being provided by them is something that makes them a leader among all others companies. Review collected by and hosted on G2.com.

Nothing as of now luckily and strongly believe all other users have such experience as well Review collected by and hosted on G2.com.

They have a good team who can help you to fix any bug even if your site is having a problem, whatever the issue is, they will guide you in the right steps to fix it. Review collected by and hosted on G2.com.

In my last 3 or 4 years of experience with Shipsy, I didn't find any major issues for disliking their services. If they can improve the compatibility of their apps with the latest Android versions and provide apps for iOS, then there's nothing negative. Review collected by and hosted on G2.com.

They take action quickly & resolve queries. I am working with shipsy & it's a wonderful journey with it as its employees are so good & polite & quick replies we are getting from them and there are more best things about shipsy. Review collected by and hosted on G2.com.

Sometimes it takes a long time to resolve a query when we need it on an urgent basis. It may be due to its server issue or something else, otherwise, it's doing well completely & I am not suffering from any bad aspect of shipsy. Review collected by and hosted on G2.com.

There is Many Things which I Like about Shipsy.

User Friendly Interface.

BI for Reports Download.

Real time Trip Tracking

Optimize for Trip Creation

Customer can Also Track the order status from Customer Portal

It helps small & large businesses to grow rapidly.

Audit feature helps control Shrinkage.

Easy to login on Dashboard and Hub Ops App.

Overall Shipsy is a complete Package to deliver a good experience to end Customers in the Logistics & Supply chain business. Review collected by and hosted on G2.com.

As of now nothing which I can mention in Dislike but a few things which Need Improvement.

Trip loading time Should be improved.

Bugs Should be fixed within 24 Hours. Review collected by and hosted on G2.com.

Visibility and Transparency: Shipsy provides real-time visibility into all aspects of the supply chain, from raw material sourcing to product delivery. This transparency allows for better decision-making and quick response to changes. The New Shipsy BI and Analytics features support in creating a specialized Data flow suiting the various requirements based on transportation, Performance, Demand Planning, and Cost. Review collected by and hosted on G2.com.

Heavy integration challenges with sister SCM software such as Enterprise Resource Planning (ERP) systems SAP. Compatibility issues arise, leading to delays. Review collected by and hosted on G2.com.

It has one of the best support team. They quickly respond and fix if there are any issues. Their have developed beautiful dashboard and detailed reports which help me to analyse the performance of fleet. Review collected by and hosted on G2.com.

Some time due to large number of fleet, the platform takes buffering times to get the complete details of fleet. Review collected by and hosted on G2.com.

Its user-friendly TMS system. Easy to create multiple reports in BI dashboard (analytics). Smooth & fast tracking for the shipment. User can save multiple reports and schedule to recipient for the automailer. Review collected by and hosted on G2.com.

Sometimes the site goes down or encounters errors while downloading data from the dashboard panel. While tracking the consignment, the user cannot download event label data for that particular shipment without using BI. This needs to be developed for smooth tracking of the shipment to know the history of the consignment. Review collected by and hosted on G2.com.

1) Simple & Easy to use

2) Gives a complete overview of a Shipment from First Mile right till the time same is delivered to the CX

3) BI feature is the go-to feature for me Review collected by and hosted on G2.com.

1) Confusion between Parent CN / Child CN

2) Instead of giving a proper solution of any problem, most of the time we've been only giving / suggested workarounds

3) BI needs a complete overall. BI has a lot of potentials just needs to be executed properly Review collected by and hosted on G2.com.