vFairs Reviews & Product Details

I really appreciated how the vFairs team was extremely helpful and fully engaged. They allowed us to be as hands-on as we preferred but were always eager to help. The training provided was good, and they answered inquiries and questions in a timely manner, providing live support during the event. I liked the ease of email communications, the built-in surveys, games, and reporting. The analytics dashboard was very useful for tracking registration numbers, allowing us to see registrations in real time grouped by registrant type and get a general overview of how registration was progressing. Also, the initial setup of vFairs was very easy; I participated and built a lot of it myself, and provided continuing modifications. We used features like online registration support, agenda management, speaker profiles, networking between attendees, streamlined communication to registrants, a mobile app, session control, and sophisticated reporting. Additionally, I found the live updates and downloadable reports to be exceptionally useful. Review collected by and hosted on G2.com.

We could get more notification when they were doing updates to their system. This was frustrating during the build. The size limitation on handouts is small for some of the presentations, and the system wasn't designed to accommodate downloads. I think that should be a customizable feature. Sometimes the instructions were not updated timely in the help section. Review collected by and hosted on G2.com.

What I love most about vFairs is its ease of integration (adaptation) and ease of use. They seamlessly integrated all our requests. Unlike other firms where Turkish language support was often lacking, vFairs delivered a fully Turkish platform and quickly implemented our customized features.

Crucially, your technical and PM support was outstanding. The entire team worked tirelessly, providing incredibly fast responses (day and night) which is essential for a time-sensitive application. This level of dedication is a massive advantage, as other companies often restricted us to their standard business hours for even basic communication. This is why vFairs is exceptional. Review collected by and hosted on G2.com.

The main dislike is the import/export functionality. Exporting big data (Agenda, Attendees, Sessions) as CSV creates many issues, especially on Windows (language issue or ","";"issue). Switching to XLSX format would be a significant improvement. Additionally, exported files are not readily importable, as the headers between export and import processes are inconsistent and require substantial manual changes.

The second weak point is mobile management. While the core backend is strong, the administrative app is limited, offering little more than check-in features. Since the main backend page isn't mobile-responsive, event managers are essentially required to have a PC during the event for full control. Review collected by and hosted on G2.com.

The standout strength of vFairs is their exceptional technical support team. They are consistently responsive, patient, and incredibly dedicated, often going above and beyond to help us navigate the platform and bring our vision to life. Their depth of knowledge, availability, and genuine commitment to customer success is unmatched in this space, and it has made a tremendous difference in our ability to deliver a high‑quality experience.

Their responsiveness, depth of knowledge, and genuine commitment to helping us succeed make the entire platform dramatically easier to use. They simplify implementation and integration at every step, turning what could be a complex setup into a smooth, guided experience. Their support transforms the learning curve into something manageable, and it’s a level of partnership that truly sets vFairs apart. Review collected by and hosted on G2.com.

While vFairs is impressively feature‑rich, several tools are still maturing, which means some capabilities aren’t fully available to us yet. This can create occasional limitations in the short term, but the encouraging part is how quickly the platform is evolving. The team is clearly investing in continuous improvement, with new features and enhancements rolling out almost weekly. So although not everything is ready today, the pace of development gives us confidence that the platform is steadily moving toward its full potential. Review collected by and hosted on G2.com.

What I like best about vFairs is the exceptional support. My project manager Ahmed Sajjad, in particular, was incredibly thorough—responding to every single query with clear explanations and often taking the initiative to double-check details without being asked. Their proactive approach and consistent communication made the entire experience smooth and stress-free. Review collected by and hosted on G2.com.

One area that could be improved is the dashboard analytics and reporting. The platform lacks more advanced, intuitive, and easily accessible analytics that would help track attendee behaviour and engagement in real time. More detailed reporting, clearer visualisation tools, and greater flexibility in exporting or customising data would make it much easier to evaluate event performance and draw meaningful insights. Review collected by and hosted on G2.com.

Momina's quick pace to response and problem solving rapidly together with Adnan and the team. We have not seen another tech provider move as quickly as they do. They are very customer friendly & communicative and always do their very best to turn things around as quickly as possible when requested. The platform is straightforward for the end user and relatively straight forward to navigate in the backend for the event owners. Review collected by and hosted on G2.com.

There is nothing to dislike about vFairs but the platform for us has limitations because our training events are so bespoke; we cannot use the site for more than one type of our events as they would all require a different set-up . There are some changes you can make directly as an event owner but others have to be made by the developer team which can sometimes cause delays. Review collected by and hosted on G2.com.

Thank you so much to the VFAIRS team, but particularly to Yaqshan, who has continually gone above and beyond for our event. It was our first time partnering with a third party for an event for our client, and to be honest, I was really nervous about how everything would work. Yaqshan was there day and night to answer questions from both us and the client side, and nothing was too much trouble. He was incredibly polite and always accommodating, even with continually changing requests, which must have been challenging at times. His professionalism, calm manner, and proactive approach made the entire experience smooth, successful, and genuinely enjoyable for everyone involved. Review collected by and hosted on G2.com.

I can't think of anything in particular - perhaps if we'd had access to the app within our package that would have been helpful! Review collected by and hosted on G2.com.

Vfairs was a great tool for our Foodcentric event, which hosted over 150 suppliers/brokers and over 1,000 attendees. Our suppliers thought the app was extremely easy to use for lead captures during the show, and the post-event reporting was exactly what they were looking for. Hamda was excellent to work with and took great care of us during the planning process. Candice did a great job training our suppliers/brokers, and team on how to use the app. Review collected by and hosted on G2.com.

Some of the data isn't clear in the post-event reporting. I think part of that is people using incorrect information when filling out the registration form, and some suppliers not using the mobile app properly. Review collected by and hosted on G2.com.

For the third year in a row, vFairs served as the platform for NDI’s virtual Disability Owned Convening. Accessibility was the top priority for NDI when selecting a platform for this event. From the outset, vFairs recognized this need and collaborated closely with us to make sure every feature was as accessible as possible. We were truly impressed by their expertise and dedication to accessibility. Furthermore, Ammemah and her team were extremely responsive, demonstrated a deep understanding of the platform, and delivered outstanding customer service. Review collected by and hosted on G2.com.

Some feaures not fully accessible so were not available to us Review collected by and hosted on G2.com.

We have been using vFairs for the past 6 months, and have run multiple events either using the full platform, or specific features, such as badge printing. Every experience has been fantastic, especially with the help of our Project Manager, Ahmed. Every request that we have made has been completed in a timely manner, even when they are last minute.

The lead scanning feature worked seamlessly for a large scale event, and the badge printing is relatively simple once you are trained on how to troubleshoot any issues that may arise. Review collected by and hosted on G2.com.

Nothing to note. Depending on how much control you want over the platform, it is helpful to know HTML and CSS, which may not be something that all organisations have in-house, but even if so, the vFairs team are on hand to complete any requests. Review collected by and hosted on G2.com.

We appreciate the design of vFairs, and that it feels a bit like an in-person conference for our participants. The system is user-friendly and allows them to navigate seamlessly. The integration with Zoom is fantastic since it's a platform our participants are already familiar with, enhancing their comfort and experience. We also appreciate the the vFairs team—they've been with us every step of the way, demonstrating remarkable flexibility and ability to solve problems swiftly whenever issues arise. Their tech support and development team have proven to be exceptionally flexible, patient, professional, and capable of building a conference platform that works well for our audience, which is a testament to their dedication and expertise. Review collected by and hosted on G2.com.

The only challenge we had was with the logistics of roundtables on vFairs, particularly when it involves having everyone's microphones on during sessions with around 40 participants. This often leads to loud and disruptive background noise, making it difficult for our hosts to be heard clearly. This is the primary tech issue we've encountered with the platform. Review collected by and hosted on G2.com.