FreightPOP Reviews & Product Details

Seamless integration with our warehouse management system, Veracore. One platform to handle many different small parcel carriers and LTL common carriers. The ability to assign roles to employees and external parties. The feature to audit shipment is pretty handy too. Review collected by and hosted on G2.com.

There are still some bugs going on with the data import for LTL shipments (i.e: the freight amount is not importing correctly into Veracore). Also, if the shipping processing time could be further reduced somehow, that will be awesome! Review collected by and hosted on G2.com.

Doug/Erica and the team are very responsive and capable for training. Review collected by and hosted on G2.com.

We have 19 branches and over 400 users. Do not like the time it takes to get each user set up. Not on FP - just don't like that I have to do it! Review collected by and hosted on G2.com.

The customer service is outstanding. The live chat is extremely helpful. The ability to rate shop carriers is great! Review collected by and hosted on G2.com.

During the initial set up, we have been running into issues with certain carrier's, with how the commercial invoice's are created and random "glitches" in the system. Again, the FreightPOP customer support team has been fantastic to work with to get the issues resolved in a timely manner. Review collected by and hosted on G2.com.

I adore the capacity to see all transporters in a single look. It's likewise an incredible spot for following and all shipment subtleties. They give detail reactions to every one of my request also the specialized perspectives in the event that I am having any sort of issue. Review collected by and hosted on G2.com.

When I make a blunder in one of the fields when entering a statement, I need to begin once again from the earliest starting point as opposed to altering the oversight. Review collected by and hosted on G2.com.

Customer support is wonderful! We have reached out with some tough questions and have always been met with helpful answers and support. The platform is pretty easy to use. We have not had many issues during our daily use. If we do have andy they are quickly resolved. Another thing we like best about Freight pop is the ability to be able to log in from virtually anywhere. Since it is web based you can ship from your office or from home. Review collected by and hosted on G2.com.

For what I use Freight pop for I don't have many dislikes. Nothing really comes to mind at the moment to be honest. I guess if i really had to think of something it would be having to start from scratch during some of our processes. Sometimes it would be easier to be able to do some kind of edit or maybe have a back button. This could improve the ease of use. Review collected by and hosted on G2.com.

The bulk quote feature. I spend many many hours quoting customers with hundreds or thousands of locations at a time to win their business. With prior systems I had to look entry by entry. Now, with the bulk quote feature I can simply upload a spreadsheet and FreightPop will give me back a line by line quote. This feature alone has saved me daysof work in the last couple of months. Review collected by and hosted on G2.com.

Sometimes the pages seem a little heavy and take a little longer than I would like to load. Review collected by and hosted on G2.com.

I love the ability to see all carriers in one glance. I love that parcel is included which is rare.

Pricing is also best in this industry. Customer service is amazing. They provide detail responses to each of my inquiries as well the technical aspects if I am having any type of issue. Review collected by and hosted on G2.com.

GUI is the part that needs more work. It is not very polished or visually appealing even though it is simple to use. A more comprehensive GUI would be welcomed, while maintaining it user-friendly.

Tracking also needs work, since usually does not update automatically. Review collected by and hosted on G2.com.

They are very fast to respond to any needs and always find a solution to make the program fit our changing business needs. Any time that we need any support or new features they are so fast to look into solutions for us! It really has made a huge difference in how we manage shipments and saved us a TON of money in both shipment costs and payroll costs due to the saved time. Review collected by and hosted on G2.com.

My only dislike would be having to clear my cookies and cache every day before running quotes to ensure the results are accurate. Every time there is any updates you have to clear the info and login again. This is frustrating because it means logging out of all of my other services as well every single morning when I am ready to start quotes for the day. Review collected by and hosted on G2.com.

I use freight pop every day to compare the rates of all my shippers and make sure I'm getting the best rates on my shipment. It's also a great place for tracking and all shipment details. Review collected by and hosted on G2.com.

One of the things I dislike about FreightPOP is when I make an error in one of the fields when entering a quote, I have to start over from the beginning instead of editing the mistake. Review collected by and hosted on G2.com.

Everything is well laid out and easy to understand. Makes shipping a breeze and provides lots of information on tracking shipments. Review collected by and hosted on G2.com.

I can only seem to use it properly on enternet explorer and not chrome, which is the browser I use most often. Review collected by and hosted on G2.com.

I find it much easier to use than Ship Station. Customer service is excellent. Review collected by and hosted on G2.com.

I have not really found anything I dislike about the program Review collected by and hosted on G2.com.

I like that the dashboards are easy to use. Review collected by and hosted on G2.com.

It takes some time to get new tools built. Review collected by and hosted on G2.com.

I like the fact that you can see multiple carriers prices which makes it extremely easy to find the best prices for our deliveries Review collected by and hosted on G2.com.

To be honest there is not too much to dislike. If there is any problem is that not all of carriers are compatible with freightpop. Review collected by and hosted on G2.com.

In my opinion the ease of use and smart simplicity of the Freight POP TMS is above reproach; and, the market leader in the Supply Chain space Review collected by and hosted on G2.com.

Nothing yet. I will let you know when I disciver a shortfall... Review collected by and hosted on G2.com.

Easy to use, intuitive user interface. Review collected by and hosted on G2.com.

Setting up carriers with unique pricing structures can be troublesome at times. Review collected by and hosted on G2.com.

We like how the app works well to rate air and ocean shipments Review collected by and hosted on G2.com.

The app could provide more detailed process flow Review collected by and hosted on G2.com.

Working in accounting, shipping programs were not what I was used to working with. FreightPOP made it so easy for me to ship things without having to interrupt my shipping department. The accounting department can now create our own shipments quickly, allowing the shipping department to keep their focus on the daily operations rather than in house shipping. Review collected by and hosted on G2.com.

I would like to add more reporting features. Review collected by and hosted on G2.com.

How easy it is to set up carriers, I was able to get it all running and ready to ship within an hour. Review collected by and hosted on G2.com.

I wasn't able to use one of my carriers at first, but that was fixed pretty quickly after contacting support. Review collected by and hosted on G2.com.

I can compare all my rates on one screen. Review collected by and hosted on G2.com.

They didn't have my carrier at first, but after contacting their support they were able to set it up for me! Review collected by and hosted on G2.com.

Freight Rate shopping, great UX/ UI, very easy to use, freight invoice auditing, real time tracking, and more Review collected by and hosted on G2.com.

One of my Local carriers were missing but they added it within a week. Review collected by and hosted on G2.com.