Best Sales Coaching Software - Page 5

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Fathom

Fathom, the #1-rated AI meeting partner, captures what matters in every conversation and turns it into momentum for what comes next. Now part of Superhuman. ● Meeting Capture: Bot-based or fully Bot-Free - join with a visible notetaker or record silently, your choice, on every call. Bot-Free available on Mac today; Windows coming soon. ● Mobile: iOS app ● Meeting Intelligence: Ask Fathom instantly answers questions across your entire meeting history. Trackers proactively alert you when topics you care about come up. And Fathom's MCP integration brings your meeting context directly into Claude and ChatGPT, plus syncs with your CRM and productivity tools. Recognition: Named to G2's 2026 Best Software Awards Top 100 and HubSpot's 2025 Most Used App of the Year. Outcome: Fathom turns meetings into a searchable, connected knowledge base - teams spend less time on admin and more time acting on what was decided, with the intelligence to back it up.

Average Rating: 5.0/5.0

Total Reviews: 7,105

How Do G2 Users Rate Fathom?

  • Ease of Use: 9.7/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.5/10 (Category avg: 8.9/10)
  • Leaderboard: 7.8/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Fathom?

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 78% Small, 20% Medium

What Do G2 Reviewers Say About Fathom?

AI-generated summary from verified user reviews

Pros
  • Users love the simple setup and seamless integration of Fathom across various meeting platforms, enhancing productivity.
  • Users praise Fathom for its incredible accuracy in note-taking, enhancing engagement and efficiency during meetings.
  • Users appreciate the helpfulness of Fathom, enabling productive meetings with automatic note-taking and efficient task assignments.
  • Users appreciate the ease of use of Fathom, enjoying its intuitive interface and efficient navigation for productivity.
  • Users value the accuracy and efficiency of Fathom's note-taking, enhancing focus during meetings and facilitating recaps.
Cons
  • Users face challenges with meeting report accuracy, along with limitations on advanced features in the free version.
  • Users experience recording issues with Fathom, including inaccurate transcripts and unnecessary constant recording.
  • Users find the missing features in Fathom hinder usability, particularly concerning call attribution and transcript visibility.
  • Users face call attribution issues that hinder reporting and tracking of important call details during unscheduled meetings.
  • Users express frustration with constant recording limitations that affect meeting setup and participation flexibility.

What Are Recent G2 Reviews of Fathom?

Updated August 2026.

How Many Sales Coaching Software Products Does G2 Track?

Total Products under this Category: 271

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Rapport (+3.64%) - Among all products in this category, Rapport recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Sales Coaching Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 110,700+ Authentic Reviews
  • 271+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Sales Coaching Software

G2 Grid® for Sales Coaching Software plotting products by satisfaction and market presence

Highlighted products: Gong, Salesforce Sales Cloud, Mindtickle, Fathom, Second Nature AI, Nooks, GTM Studio - Powered by ZoomInfo, and Substrata.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sales-coaching/grids.json?focus%5B%5D=gong&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=mindtickle&focus%5B%5D=fathom-video&focus%5B%5D=second-nature-ai&focus%5B%5D=nooks&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=substrata-substrata)

Aviso

Aviso is a leading AI revenue platform, highly regarded by enterprise giants such as Honeywell, Microsoft GitHub, HPE, and Citi for its exceptional ability to close deals, boost revenue growth, and mitigate risks. By merging human expertise with cutting-edge AI, Aviso consistently delivers remarkable results, including a 40% increase in deal win rates, a 15-36% rise in revenue, and 30% savings in CRM expenses. The core strengths of the Aviso AI Platform include: 1) AI-Guided Deal Forecasting 2) Pipeline & Deal Management 3) Relationship & Activity Intelligence 4) Conversational Intelligence 5) Coaching & Enablement 6) NLP Analytics & Reporting 7) Go-To-Market (GTM) Collaboration 8) Sales Engagement 9) Lead Intelligence 10) Customer Success Intelligence Central to Aviso's Generative AI approach is MIKI, the world's first Generative AI Chief of Staff for Revenue Intelligence, designed to boost GTM teams' productivity and save reps up to 15-20 hours/week. MIKI combines Aviso's core AI models with Generative AI to help various GTM personas with Account Research, Sales Planning & Management, Buyer Meeting Preparation, Prospecting, CRM updates Automation, Email follow-ups, and more. Aviso's platform integrates data from its comprehensive databases, CRM systems, and external sources, processed through an advanced AI/ML layer. This sophisticated system, accessible through web and mobile applications, optimizes customer interactions and sales decisions by harnessing MIKI's insights yet preserves the essential human element in these interactions. Aviso's contribution to advancing Generative AI in Revenue Operations has garnered recognition on prominent financial platforms like the NYSE and Nasdaq. Aviso has been making waves across the research landscape with notable mentions in Forrester Research, Constellation Research, and Harvard Business Review. In the G2 Fall 2023 APAC report, Aviso was distinguished in Customer Revenue Optimization and rated as a High Performer in AI Sales Assistants for enterprise and mid-market sectors, in addition to Sales Analytics. Find your Revenue True North with Aviso AI at www.aviso.com.

Average Rating: 4.3/5.0

Total Reviews: 982

How Do G2 Users Rate Aviso?

  • Ease of Use: 8.4/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.2/10 (Category avg: 8.9/10)
  • Leaderboard: 8.5/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Aviso?

  • Seller: Aviso, Inc.
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Redwood City, CA
  • Twitter: @AvisoInc
    895 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    384 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Account Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 42% Large, 42% Medium

What Do G2 Reviewers Say About Aviso?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use with Aviso's intuitive filters and clear dashboards for efficient tracking.
  • Users value the AI prediction feature in Aviso, enhancing clarity and focus during forecasting and performance evaluations.
  • Users appreciate the abundant features of Aviso, facilitating comprehensive and user-friendly sales forecasting.
  • Users value the clean interface and logical organization of Aviso, enhancing navigation and insights for better forecasting.
  • Users value the efficiency of Aviso, streamlining their forecasting and data management for a smoother experience.
Cons
  • Users find the learning curve steep, with difficult initial setup and a lack of visibility into their progress.
  • Users report slow loading times with Aviso, facing frustrating delays of over 10 seconds on each page.
  • Users report inaccurate data from Aviso, particularly concerning salesforce integration and AI forecasts.
  • Users find Aviso lacking key features, such as incomplete forecasting capabilities, which complicate their processes.
  • Users experience slow performance with Aviso, facing lag and long load times that hinder productivity.

What Are Recent G2 Reviews of Aviso?

What Are G2 Users Discussing About Aviso?

Outreach

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, and Verizon to name a few. To learn more, please visit www.outreach.io.

Average Rating: 4.3/5.0

Total Reviews: 3,598

How Do G2 Users Rate Outreach?

  • Ease of Use: 8.3/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.4/10 (Category avg: 8.9/10)
  • Leaderboard: 8.3/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Outreach?

  • Seller: Outreach
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Seattle, WA
  • Twitter: @outreach_io
    7,689 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,190 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Medium, 22% Large

What Do G2 Reviewers Say About Outreach?

AI-generated summary from verified user reviews

Pros
  • Users find Outreach to be easy to use, simplifying follow-ups and enhancing tracking capabilities for contacts.
  • Users value the automation and sequencing capabilities of Outreach, enhancing efficiency in prospecting and communications.
  • Users appreciate the ease of organization and follow-ups that Outreach provides, streamlining their outreach efforts effectively.
  • Users value the superior user interface of Outreach, enhancing personalized messaging and efficient pipeline management.
  • Users value the seamless integrations of Outreach, enhancing communication management and streamlining workflow significantly.
Cons
  • Users find a lack of in-depth analytics and automation features in Outreach, impacting email performance and functionality.
  • Users find a steep learning curve with Outreach, making it challenging to fully utilize its features effectively.
  • Users find Outreach difficult to navigate due to its numerous options and experience challenges in managing prospects effectively.
  • Users find the limited features of Outreach hinder collaboration and customization, impacting overall usability and experience.
  • Users find the limited customization of Outreach's reporting features to be a significant drawback affecting usability.

What Are Recent G2 Reviews of Outreach?

Mediafly

Mediafly is a modular platform providing revenue enablement solutions for large enterprises. Mediafly’s content management, buyer and partner engagement, account and revenue intelligence, sales readiness, and value selling solutions make up the most comprehensive revenue enablement platform on the market. Mediafly is the only vendor to effectively combine enablement and intelligence in a unified platform. All of our solutions include industry-leading, self-serve analytics. Mediafly is built on top of a revenue BI solution — if you can explain it in words, we can report on it and help you act on it. A lot of solutions trap the data — we want to help you extend its value. That’s how Mediafly uniquely connects enablement with intelligence. Mediafly is used daily by top B2B go-to-market teams to engage buyers, prepare sellers, quantify and communicate value, and continuously optimize sales force performance. Mediafly is trusted by a vast network of sales, marketing, customer success, enablement, and operations professionals at global organizations including Nestlé, ADP, Conagra, Intuit, Heineken, Sealed Air, Sony and NVIDIA. “Mediafly is a good fit for chief revenue officers and chief sales officers in technology, consumer packaged goods (CPG), media, manufacturing, healthcare, and financial services that want to deliver highly engaging, value-focused content to buyers and gain holistic insights into buyer-seller interactions.” The Forrester Wave™: Sales Content Solutions, Q4 2022

Average Rating: 4.4/5.0

Total Reviews: 1,313

How Do G2 Users Rate Mediafly?

  • Ease of Use: 8.6/10 (Category avg: 9.2/10)
  • Knowledge Base: 9.0/10 (Category avg: 8.9/10)
  • Leaderboard: 8.9/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Mediafly?

  • Seller: Mediafly, Inc
  • Year Founded: 2006
  • HQ Location: Chicago, IL
  • Twitter: @Mediafly
    2,543 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    118 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Operations Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Medium, 23% Large

What Do G2 Reviewers Say About Mediafly?

AI-generated summary from verified user reviews

Pros
  • Users find Mediafly's ease of use remarkable, allowing quick access to sales tools and organized results effortlessly.
  • Users find Mediafly's information sharing and activity tracking features invaluable for enhancing client engagement and organization.
  • Users value the sharing ease of Mediafly, enabling effortless information exchange and effective tracking of engagement.
  • Users love the easy sharing capabilities of Mediafly, simplifying document access and enhancing client engagement.
  • Users appreciate the easy access to documents on Mediafly, enhancing organization and sharing with clients.
Cons
  • Users are disappointed by the missing features in Mediafly, particularly the lack of customizable reports and flexible search.
  • Users find the steep learning curve of Mediafly challenging, resulting in a complicated and inconsistent experience.
  • Users face navigation challenges and difficulties with the search feature, making the Mediafly experience less seamless.
  • Users find the interface to be not intuitive, leading to difficulties in navigation and locating uploaded items.
  • Users find the slow loading times for files frustrating, impacting overall efficiency and experience with Mediafly.

What Are Recent G2 Reviews of Mediafly?

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Apollo.io

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

Average Rating: 4.7/5.0

Total Reviews: 9,456

How Do G2 Users Rate Apollo.io?

  • Ease of Use: 9.0/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.1/10 (Category avg: 8.9/10)
  • Leaderboard: 7.8/10 (Category avg: 8.8/10)
  • Playbook Creation: 7.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Apollo.io?

  • Seller: Apollo.io
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 67% Small, 29% Medium

What Do G2 Reviewers Say About Apollo.io?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Apollo.io, enhancing their lead generation and CRM integration seamlessly.
  • Users value the user-friendly interface and automation features of Apollo.io, enhancing their lead generation efficiency.
  • Users value the robust search and filtering capabilities of Apollo.io, enhancing their outreach and campaign management efficiency.
  • Users appreciate the streamlined prospecting and outreach capabilities of Apollo.io, enhancing efficiency and targeting in lead generation.
  • Users appreciate the time-saving features of Apollo.io, streamlining their outreach and enhancing sales efficiency.
Cons
  • Users find missing features frustrating, particularly in layout customization, email templates, and integration options.
  • Users indicate that inaccurate data in Apollo.io can lead to frustrations with lead information and missing emails.
  • Users find the steep learning curve of Apollo.io challenging, hindering effective navigation and utilization of its features.
  • Users experience data inaccuracy with Apollo.io, leading to unreliable contact information that requires verification.
  • Users note limited features and variable accuracy, necessitating manual checks and selective outreach, which can overwhelm new users.

What Are Recent G2 Reviews of Apollo.io?

What Are G2 Users Discussing About Apollo.io?

Prepare

ReflexAI is the conversation performance platform for high-stakes work. We help organizations practice, measure, and improve the conversations that carry real consequences, whether that's a crisis counselor picking up a call, a leasing agent qualifying a resident, a loan officer walking someone through their options, or an enrollment specialist helping someone access coverage or care. Two components of the platform work together to make that possible, and they're built to be used as one system. Prepare gives frontline teams a place to practice before they're on a live conversation. AI-powered simulations adapt to how a rep responds, so practice reflects a real conversation instead of a script. Most teams build new simulations in minutes, not weeks, and can update it the same day a protocol or product changes, so training stays current instead of going stale. Scenarios are tailored to an organization's own protocols, tone, and audience. After each simulation, reps get specific feedback on what they said and how they said it: tone, phrasing, and adherence to the standards their organization holds them to. For teams whose work depends on reading a person as much as listening to them, Prepare also offers video-based simulations, currently in preview, so reps can practice picking up on body language and facial expression alongside tone and word choice. Assure brings that same rigor to live conversations. Instead of sampling a small percentage of calls, Assure uses AI to score every conversation against the rubrics and compliance requirements an organization already relies on, surfacing the trends, risks, and coaching opportunities a manual sample would miss. Leaders get a current view of where performance is strong and where it needs attention, and QA teams can turn what they find directly into new practice scenarios in Prepare, so the same issue doesn't keep showing up review after review. We're also building the connective tissue between what Assure sees on live calls and what people practice in Prepare: coaching plans built from real performance data, a single view of how each person's skills are developing over time, and dashboards built for the leaders who manage that development day to day. These coaching capabilities are rolling out over the course of the year. Organizations in crisis and behavioral health, healthcare, financial services, consumer lending, multifamily leasing, tax relief, and insurance and education enrollment use ReflexAI because the conversations their teams have are too important to leave to chance. Many run these programs across contact centers and shared services teams, though the platform is built for any group whose work depends on getting a hard conversation right. ReflexAI is SOC 2, HIPAA, and HITRUST certified, so security and compliance teams can move quickly even in the most regulated environments, and IT reviews that would normally take months don't have to slow down a pilot. ReflexAI's approach has been recognized by Fast Company's World Changing Ideas Awards and named to TIME's 100 Best Inventions. Most platforms in this space do simulation or QA. ReflexAI does both, in one system, purpose-built for the conversations where getting it right actually matters.

Average Rating: 4.7/5.0

Total Reviews: 36

How Do G2 Users Rate Prepare?

  • Ease of Use: 8.8/10 (Category avg: 9.2/10)
  • Knowledge Base: 10.0/10 (Category avg: 8.9/10)
  • Leaderboard: 10.0/10 (Category avg: 8.8/10)
  • Playbook Creation: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Prepare?

  • Seller: ReflexAI
  • Company Website:
  • Year Founded: 2022
  • HQ Location: New York City, US
  • LinkedIn® Page: www.linkedin.com
    55 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Mental Health Care, Non-Profit Organization Management
  • Company Size: 62% Medium, 38% Small

What Do G2 Reviewers Say About Prepare?

AI-generated summary from verified user reviews

Pros
  • Users rave about the ease of use of ReflexAI, making progress tracking and access straightforward for everyone.
  • Users find the user-friendly interface of ReflexAI enhances progress tracking and team collaboration effectively.
  • Users appreciate the easy access to track progress via the dashboard, enhancing their training experience with ReflexAI.
  • Users value the high accuracy of simulations in ReflexAI, enabling realistic training tailored to real scenarios.
  • Users value the customizable simulations in ReflexAI, enhancing training with real scenarios for effective skill development.
Cons
  • Users find that the interface can have slow loading times while switching scenarios, impacting their experience.

What Are Recent G2 Reviews of Prepare?

Triple Session

Triple Session is an AI sales coaching platform. It scores every call against your own playbook (MEDDICC, SPICED, BANT or custom) and trains your team on the gaps with a built-in sales academy and AI roleplay. Best for small and mid-market sales, CS and support teams that want Gong-level coaching without the Gong price. What it does: - Call recording: joins Zoom, Google Meet and Microsoft Teams, and connects to phone systems like Aircall, Kixie and HubSpot calling. - Call scoring: scores 100% of calls against scorecards built with you during onboarding. - Coaching: the manager picks the focus, AI Coach finds the behavior that needs work and recommends the training to fix it. - Academy: 600+ expert-led sessions with quizzes, certificates, leaderboards and a team course builder. - AI Roleplay: reps practice real calls with AI buyers, scored on the same scorecards. Available in English, Portuguese, Spanish, French and German. - Moments: clips of the best plays from real calls, organized in playlists. - Ask AI Coach and Global Insights: ask questions across every call, deal and rep. - CRM Auto-Update and Automations: fills HubSpot and Salesforce fields, drafts follow-up emails and sends insights to Slack. Pricing: Academy Pro $45, AI Coach $55, Academy Pro + AI Coach $95 per user a month, billed annually. Enterprise plans available. Works in 99+ languages. SOC 2 Type II.

Average Rating: 4.9/5.0

Total Reviews: 28

How Do G2 Users Rate Triple Session?

  • Ease of Use: 9.6/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.9/10 (Category avg: 8.9/10)
  • Leaderboard: 9.0/10 (Category avg: 8.8/10)
  • Playbook Creation: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Triple Session?

Who Uses This Product?

  • Company Size: 66% Medium, 31% Small

What Do G2 Reviewers Say About Triple Session?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient AI coaching of Triple Session, enhancing organization and sales forecasting seamlessly.
  • Users appreciate the excellent customer support provided by Triple Session, enhancing their overall experience and confidence.
  • Users appreciate the ease of use of Triple Session, enjoying helpful AI support for deal management and training.
  • Users appreciate the engaging sessions of Triple Session, providing valuable insights and transforming their sales approaches.
  • Users value the time-saving features of Triple Session, enabling immediate application of sales insights for effective conversations.
Cons
  • Users note the AI inaccuracy, as it sometimes fails to correctly interpret recorded conversations and inferences.
  • Users find the theory-heavy content and confusing quizzes in Triple Session can occasionally hinder the learning experience.
  • Users feel the pricing is expensive, primarily catering to B2B rather than offering more B2C options.
  • Users often face inaccurate data issues, as the AI sometimes misinterprets conversation inferences during recording.
  • Users find the learning curve steep due to theory-heavy content and occasionally confusing quizzes.

What Are Recent G2 Reviews of Triple Session?

Cresta

Cresta is an AI-native contact center platform that combines the best of AI and human intelligence to turn every customer conversation into a competitive advantage. Our unified platform powers both human and AI agents across voice and digital channels, helping enterprises discover customer insights and behavioral best practices, automate high-volume conversations and inefficient workflows, and empower every team member to work smarter and faster. Built for large, complex enterprises, Cresta unifies real-time guidance, analytics, and automation so leaders can see exactly what is happening in their contact centers and take action with confidence. Teams use Cresta to uncover what top performers do differently, standardize those behaviors across the organization, and continuously improve experiences without adding manual overhead. From accelerating onboarding and reducing average handle time to improving compliance and consistency, Cresta helps transform the contact center from a cost center into a strategic growth engine. With solutions spanning real-time agent assistance, quality management and coaching, conversation intelligence, and omnichannel AI Agents, Cresta helps enterprises save time and money, differentiate the customer experience, and accelerate revenue growth across the entire customer lifecycle. Cresta powers the world's leading customer experiences for brands like United Airlines, NRG, and Cox Communications. Born out of the Stanford AI Lab and led by executives from Google Contact Center AI, Vertex AI, and OpenAI, Cresta is backed by leading investors including Andreessen Horowitz, Sequoia, and Greylock.

Average Rating: 4.3/5.0

Total Reviews: 46

How Do G2 Users Rate Cresta?

  • Ease of Use: 9.1/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.1/10 (Category avg: 8.9/10)
  • Leaderboard: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Cresta?

  • Seller: Cresta
  • Year Founded: 2017
  • HQ Location: San Francisco, CA
  • Twitter: @cresta
    1,406 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    775 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospitality, Leisure, Travel & Tourism
  • Company Size: 43% Medium, 43% Large

What Do G2 Reviewers Say About Cresta?

AI-generated summary from verified user reviews

Pros
  • Users value the call recording feature for providing real-time insights and enhancing productivity through immediate coaching.
  • Users value the ease of use of Cresta, as it simplifies real-time coaching and enhances productivity seamlessly.
  • Users praise Cresta for its AI analytical ability, enhancing productivity through real-time coaching and insightful analysis.
  • Users value the accuracy of Cresta, which effectively analyzes calls and provides insightful feedback.
  • Users praise the AI analytical ability of Cresta, finding it easy to derive insights from telephone calls.
Cons
  • Users note the AI inaccuracy in Cresta's understanding, leading to irrelevant questions and answers during calls.
  • Users face a poor understanding from Cresta's model, making it hard to address caller's intents effectively.
  • Users experience an unclear understanding of caller intent with Cresta, leading to irrelevant question and answer identification.
  • Users face accuracy issues with Cresta, as it often misinterprets caller intent and provides irrelevant responses.
  • Users express concerns about AI dependency, noting it requires significant patience and understanding to utilize effectively.

What Are Recent G2 Reviews of Cresta?

What Are G2 Users Discussing About Cresta?

Bigtincan Readiness (formerly Brainshark)

Brainshark is Bigtincan's AI-powered Readiness solution designed to help businesses in IT, manufacturing, insurance, banking and other sectors create learning and coaching content to prepare customer-facing teams for any interaction while connecting training initiatives to revenue. With Bigtincan Readiness, companies can: enable sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed with product and company updates, validate readiness with sales coaching and practice that ensures reps master their delivery of your message, and empower teams with rich, dynamic learning content that can be created quickly, updated easily, and accessed anywhere. AI capabilities are threaded throughout Bigtincan Readiness that support: - Content creation - Voiceover generation - Voice cloning - Voiceover translation - Transcript, caption, and slide note generation -AI coaching and roleplays with objective feedback - AI roleplays and coaching activities as part of certification, onboarding, and continuous training programs

Average Rating: 4.4/5.0

Total Reviews: 594

How Do G2 Users Rate Bigtincan Readiness (formerly Brainshark)?

  • Ease of Use: 8.6/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.9/10 (Category avg: 8.9/10)
  • Leaderboard: 8.3/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Bigtincan Readiness (formerly Brainshark)?

  • Seller: Bigtincan
  • Year Founded: 2011
  • HQ Location: Waltham, MA
  • Twitter: @bigtincan
    2,236 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    160 employees on LinkedIn®
  • Phone: 781-405-2376

Who Uses This Product?

  • Who Uses This: Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Large, 40% Medium

What Do G2 Reviewers Say About Bigtincan Readiness (formerly Brainshark)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Bigtincan Readiness, enabling quick and efficient course creation and learning.
  • Users appreciate the easy course creation and tracking features of Bigtincan Readiness, enhancing team training efficiency.
  • Users find the ease of learning in Bigtincan Readiness exceptional, enabling quick course creation and user engagement.
  • Users appreciate the intuitive interface of Bigtincan Readiness, enhancing interaction and simplifying the learning process.
  • Users appreciate the interactive self-paced courses of Bigtincan Readiness, enhancing training engagement and productivity.
Cons
  • Users face a steep learning curve with Bigtincan Readiness, finding it challenging to navigate and utilize all features effectively.
  • Users feel the missing features in Bigtincan Readiness limit customization and ease of use for presentation owners.
  • Users find Bigtincan Readiness not intuitive, struggling to locate content and navigate the confusing user interface.
  • Users find Bigtincan Readiness not user-friendly, struggling to locate content and navigate the confusing platform.
  • Users find the complex features of Bigtincan Readiness challenging, impacting usability and content accessibility.

What Are Recent G2 Reviews of Bigtincan Readiness (formerly Brainshark)?

What Are G2 Users Discussing About Bigtincan Readiness (formerly Brainshark)?

Ambition

Ambition is a comprehensive sales coaching and performance platform designed to empower frontline sales managers within enterprise organizations. This innovative solution focuses on enhancing the effectiveness of sales teams by leveraging data-driven coaching, streamlined workflows, and AI-powered insights. By prioritizing the role of the frontline sales manager, Ambition aims to drive consistent revenue growth and improve overall sales performance. Targeting enterprise-level organizations across various high-growth industries, including cybersecurity, SaaS, and telecom, Ambition addresses the unique challenges faced by sales teams in these environments. The platform is particularly beneficial for organizations looking to close performance gaps and elevate mid-level performers through impactful coaching conversations. By automating time-consuming preparatory tasks, Ambition allows managers to dedicate more time to coaching and mentoring their teams, transforming routine one-on-one meetings into meaningful opportunities for development. Ambition's key features include coaching orchestration tools that facilitate effective weekly one-on-ones, agenda management, and integrated pipeline snapshots. These capabilities enable sales managers to conduct thorough check-ins and follow-up action items seamlessly. Additionally, the platform supports managed programs with company-wide templates and workflows, streamlining onboarding processes for new sales representatives and managers. This structured approach not only shortens ramp-up time but also accelerates quota attainment and enhances productivity across the team. Another significant aspect of Ambition is its pipeline intelligence feature, which provides valuable insights through AI-generated summaries and documented reviews. This functionality ensures that all pipeline activities are easily accessible for team evaluations, fostering a collaborative environment. Furthermore, Ambition incorporates sales motivation and gamification elements, such as automated competitions, leaderboards, and accolades, to drive accountability and motivation among team members. By utilizing these features, organizations can create a high-performance culture that encourages continuous improvement and recognizes individual contributions. Ambition stands out in its category by delivering measurable business outcomes, such as increased sales activity and success metrics, reduced manual preparation time, and improved employee retention rates. The platform integrates seamlessly with existing sales technology stacks, including Salesforce and Gong, ensuring a smooth implementation process. By positioning itself as a strategic partner in building a culture of sales excellence, Ambition empowers organizations to maximize the impact of frontline managers, ultimately driving sustainable revenue growth and continuous performance enhancement.

Average Rating: 4.6/5.0

Total Reviews: 575

How Do G2 Users Rate Ambition?

  • Ease of Use: 9.0/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.7/10 (Category avg: 8.9/10)
  • Leaderboard: 9.4/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Ambition?

  • Seller: Ambition
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Chattanooga, Tennesse
  • Twitter: @AmbitionSales
    2,574 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Medium, 27% Large

What Do G2 Reviewers Say About Ambition?

AI-generated summary from verified user reviews

Pros
  • Users find Ambition to be simple and user-friendly, facilitating navigation and real-time tracking of performance metrics.
  • Users find Ambition simple and user-friendly, enhancing navigation and providing tailored suggestions for improved performance.
  • Users praise Ambition for its real-time visibility into sales performance, enhancing motivation and goal alignment effectively.
  • Users value the efficiency of Ambition in streamlining workflows and tracking performance effortlessly, enhancing productivity.
  • Users love the real-time tracking and motivating dashboards of Ambition, which enhance focus and competition in sales.
Cons
  • Users express the need for missing features and modern updates to enhance Ambition's overall functionality and user experience.
  • Users are disappointed by the limited functionality of Ambition, affecting data accuracy and overall user experience.
  • Users face data management issues with Ambition, particularly in data populating and metric accuracy impacting performance insights.
  • Users find the difficult navigation in Ambition frustrating, impacting their ability to create challenges and set goals efficiently.
  • Users find that information overload can make it challenging to fully grasp Ambition's tools and features efficiently.

What Are Recent G2 Reviews of Ambition?

What Are G2 Users Discussing About Ambition?

Sales Ask

SalesAsk is the AI sales coaching platform for outside sales teams. We focus on in-person meetings, not phone calls. Reps record client meetings on mobile, then SalesAsk transcribes, analyzes, and turns every conversation into coaching moments. Coach Dean, our built-in AI sales coach, gives instant feedback, points out missed questions, flags weak framing, and suggests next steps. Leaders get a true view of what is said in the field, without sitting in the truck. Teams use SalesAsk to run virtual ridealongs at scale. Managers review key moments, compare rep talk tracks, and see consistent scorecards across territories. Roleplays are now part of the product. Reps can practice objections, pricing talks, and discovery in a guided session, then receive Coach Dean’s notes on clarity, tone, and outcomes. This tight loop of practice, real-world execution, and feedback helps new reps ramp fast and top reps refine their edge. What you get out of the box: meeting capture for in-person sales, accurate transcription, summaries, action items, and coaching prompts. Conversation analytics show question ratio, talk-listen balance, and topic coverage. Scorecards align to your sales process, so you can track discovery, demo flow, value proof, and close. Leaderboards and rep comparisons highlight coaching priorities. Admins can export insights to the tools you use for reporting and follow-ups. Who we serve: field and showroom teams in home services, construction, remodeling, roofing, HVAC, solar, real estate sales centers, and other high-touch industries. If your reps win or lose in the home or on site, SalesAsk gives you the data and coaching to improve close rates, protect margin, and raise consistency across the team. Why customers choose SalesAsk: simple setup, zero change to the buyer experience, and fast time to value. Record the meeting, get clear insights, and act. Coach Dean keeps coaching active between 1-on-1s, while virtual ridealongs let leaders review more meetings in less time. With SalesAsk, you build a system that trains every rep, every day.

Average Rating: 4.8/5.0

Total Reviews: 18

How Do G2 Users Rate Sales Ask?

  • Ease of Use: 10.0/10 (Category avg: 9.2/10)
  • Playbook Creation: 7.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Sales Ask?

Who Uses This Product?

  • Top Industries: Wholesale, Construction
  • Company Size: 50% Small, 50% Medium

What Do G2 Reviewers Say About Sales Ask?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the AI-driven analysis of Sales Ask, enhancing communication and coaching across teams effectively.
  • Users appreciate the ease of use of Sales Ask, enabling efficient coaching and enhanced team communication effortlessly.
  • Users value the AI-driven insights in Sales Ask for enhancing team communication and improving client interactions.
  • Users appreciate the s seamless CRM integration of Sales Ask, enhancing operational efficiency and coaching consistency across teams.
  • Users find Sales Ask's accurate AI-driven insights invaluable for improving communication and coaching within their teams.
Cons
  • Users experience challenges with recording consistency and audio quality, impacting the effectiveness of their use of Sales Ask.
  • Users find the time-consuming setup for workflows challenging, affecting productivity during complex project management.
  • Users note a steep learning curve for adopting features, affecting consistent use and workflow setup initially.
  • Users report video issues with unclear audio in noisy environments and difficulties in consistently starting recordings.
  • Users highlight AI limitations in Sales Ask, such as inconsistent recording and challenges in interpreting complex insights.

What Are Recent G2 Reviews of Sales Ask?

Zoho SalesIQ

Zoho SalesIQ is a live chat and chatbot platform built for real-time customer engagement across every stage of the customer lifecycle. Marketing, sales, and support teams use it to monitor website visitors, trigger conversations at the right moment, and resolve queries without making customers wait. At its core, SalesIQ provides live visitor tracking, automated chat triggers, lead scoring, canned responses, chat routing, screen share, audio calls, and a mobile app for iOS and Android, everything needed to engage visitors and convert them before they leave. For teams that can't be online around the clock, the codeless bot builder and Answer Bot handle common queries automatically, qualify leads, and route conversations to the right person when a human is needed. The Summer '26 release extends all of this with Agentic Intelligence. Zia Agents now do what the best human agents do — they greet visitors, understand what's actually being asked, pull information from your CRM and connected systems, and resolve conversations end-to-end without a handoff. Where chatbots once followed fixed scripts, Zia Agents reason through context. AI-assisted routing replaces button-based navigation with intent detection, so customers no longer have to figure out which support flow they belong to before getting help. Dynamic FAQs go further still: instead of returning the same canned answer to every visitor, they pull account-specific details like membership tier or order status to generate a response that fits that customer's actual situation. SalesIQ also connects with WhatsApp, Instagram, Facebook Messenger, and Telegram, making it possible to maintain consistent customer engagement across channels and geographies from a single platform.

Average Rating: 4.4/5.0

Total Reviews: 237

How Do G2 Users Rate Zoho SalesIQ?

  • Ease of Use: 8.7/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.0/10 (Category avg: 8.9/10)
  • Leaderboard: 7.9/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Zoho SalesIQ?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 72% Small, 20% Medium

What Do G2 Reviewers Say About Zoho SalesIQ?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the real-time engagement features of Zoho SalesIQ, enhancing customer interaction and boosting conversions seamlessly.
  • Users appreciate the ease of use of Zoho SalesIQ, enabling efficient real-time engagement and streamlined visitor interactions.
  • Users appreciate the real-time engagement features of Zoho SalesIQ, enhancing customer support and boosting conversions efficiently.
  • Users appreciate the seamless integrations of Zoho SalesIQ, enhancing real-time communication and lead management effortlessly.
  • Users commend the superb customer support of Zoho SalesIQ, enhancing their experience and efficiency in resolving inquiries.
Cons
  • Users find the learning curve steep, as the customization options can be overwhelming and require time to master.
  • Users find Zoho SalesIQ complex, with challenging integrations and confusing subscription fees that lead to dissatisfaction.
  • Users experience excessive and delayed notifications on the Android app, affecting their overall satisfaction with Zoho SalesIQ.
  • Users find Zoho SalesIQ's customization options somewhat limited, making initial setup and navigation a bit overwhelming.
  • Users experience notification issues with delays and duplicates, especially when using the Android app and website.

What Are Recent G2 Reviews of Zoho SalesIQ?

Klenty

Klenty is an AI Sales Engagement Platform and Sales Dialer that helps SDR teams run multichannel outbound with a strong focus on calling. Built for modern sales teams, Klenty combines prospecting, outreach, AI-powered dialing, follow-ups, and coaching in one platform to help reps open more conversations and build more pipeline. With AI-powered Power Dialer and Parallel Dialer, sales reps can increase dialing volume and spend more time in live conversations. Klenty's AI Connect Rate Infrastructure helps teams improve connect rates by increasing the likelihood of reaching prospects. Beyond dialing, Klenty uses AI to automate post-call work by generating next steps and follow-up actions after every sales conversation. Its AI Call Coaching Suite analyzes conversations, identifies coaching opportunities, and gives managers the insights they need to improve rep performance at scale. Klenty integrates with leading CRMs and sales tools, enabling teams to manage multichannel outreach, track engagement, automate repetitive tasks, and coach reps without switching between platforms. From prospecting to dialing, follow-ups, and coaching, Klenty gives outbound sales teams everything they need to run consistent, high-performing outbound programs from a single platform.

Average Rating: 4.6/5.0

Total Reviews: 389

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How Do G2 Users Rate Klenty?

  • Ease of Use: 8.6/10 (Category avg: 9.2/10)

Who Is the Company Behind Klenty?

  • Seller: Klenty
  • Year Founded: 2016
  • HQ Location: Palo Alto, CA
  • Twitter: @KlentyHQ
    502 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    140 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Business Development Manager
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 72% Small, 21% Medium

What Do G2 Reviewers Say About Klenty?

AI-generated summary from verified user reviews

Pros
  • Users commend Klenty for its automation capabilities, drastically saving time and enhancing outreach efficiency with prospects.
  • Users find Klenty's helpful support and responsiveness invaluable for boosting their sales outreach and campaigns.
  • Users appreciate the superb and friendly customer support from Klenty, ensuring quick resolution of issues and queries.
  • Users find Klenty's ease of use exceptional, appreciating its clear organization and seamless integration with LinkedIn.
  • Users praise Klenty's seamless integrations, enhancing efficiency by automating outreach across multiple platforms effortlessly.
Cons
  • Users struggle with integration issues and complex navigation, making it difficult to connect Klenty with other tools.
  • Users note the missing features in Klenty, wishing for improved UI and clearer communication of functionalities.
  • Users find the learning curve steep with Klenty, particularly due to the lack of Spanish resources and configuration challenges.
  • Users report terrible customer service with slow responses and non-intuitive campaign management processes in Klenty.
  • Users report significant technical issues with Klenty, including a clunky UI and slow customer service response times.

What Are Recent G2 Reviews of Klenty?

Mihup

Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI comes pre-trained on domain-specific contact centre context for faster, effective insights. The product evaluates every conversation against audit parameters and flags compliance breaches immediately. It also tracks agent effectiveness helping them level up with comprehensive coaching capabilities. What’s also important is Mihup Interaction Analytics’ ability to recommend approaches to close sales, enhance service delivery, and optimise processes, thanks to a fine-tuned Generative AI model. The flexible underpinning of the platform allows it to quickly introduce features expected in rapidly evolving industries like BFSI, fintech, e-commerce, and travel tech. With end-to-end automation offered out-of-the-box, Mihup Interaction Analytics accelerates insights, quality audit efficiency, and agent performance improvement. In addition, it delivers next best approaches and unified customer context. Get an enterprise-ready solution with customisable insights and dashboards. We help you go live in weeks, not months.

Average Rating: 4.7/5.0

Total Reviews: 67

How Do G2 Users Rate Mihup?

  • Ease of Use: 9.3/10 (Category avg: 9.2/10)
  • Knowledge Base: 9.6/10 (Category avg: 8.9/10)
  • Leaderboard: 10.0/10 (Category avg: 8.8/10)
  • Playbook Creation: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Mihup?

Who Uses This Product?

  • Who Uses This: Quality Analyst
  • Top Industries: Financial Services, Consumer Services
  • Company Size: 59% Medium, 25% Small

What Do G2 Reviewers Say About Mihup?

AI-generated summary from verified user reviews

Pros
  • Users value the accuracy of Mihup, enhancing customer understanding and service quality through efficient analysis.
  • Users find Mihup's platform to be easy to use, enhancing call evaluation and report generation effortlessly.
  • Users appreciate the easy implementation and user-friendly features of Mihup, enhanced by excellent customer support.
  • Users appreciate the accuracy and clarity in speech analytics of Mihup, enhancing customer interaction understanding significantly.
  • Users find Mihup's call recording excellent for analytics, enhancing effectiveness in contact center call analysis.
Cons
  • Users find the user interface issues of Mihup detract from an otherwise smooth and efficient experience.
  • Users find the initial setup time-consuming and suggest improved documentation and communication for better onboarding.
  • Users find the poor UI design of Mihup cluttered and challenging, impacting overall experience with the product.
  • Users face accuracy issues with Mihup, impacting the reliability of information and ease of use in various environments.
  • Users find the dashboard issues frustrating, citing poor UI responsiveness and a lack of personalization.

What Are Recent G2 Reviews of Mihup?

Kickscale

Kickscale's AI Sales Coaching platform captures critical insights from customer conversations, enabling sales professionals with comprehensive meeting analytics, individualised coaching, and automated call administration. Increase your operational efficiency and win rates, and gain in-depth understanding of your sales call from 1,000+ data points per meeting that will help you understand your ICP. Listen to the voice of the customer and eliminate the guessing game. Simply ask the AI.

Average Rating: 4.9/5.0

Total Reviews: 45

How Do G2 Users Rate Kickscale?

  • Ease of Use: 9.7/10 (Category avg: 9.2/10)
  • Knowledge Base: 9.5/10 (Category avg: 8.9/10)
  • Leaderboard: 9.3/10 (Category avg: 8.8/10)
  • Playbook Creation: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind Kickscale?

  • Seller: Kickscale
  • HQ Location: Vienna
  • Twitter: @Kickscale
    14 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Manager
  • Top Industries: Computer Software, Leisure, Travel & Tourism
  • Company Size: 64% Medium, 36% Small

What Do G2 Reviewers Say About Kickscale?

AI-generated summary from verified user reviews

Pros
  • Users find Kickscale to be a huge time-saver, streamlining communication and reducing post-meeting admin significantly.
  • Users love the automation features of Kickscale, enhancing focus and efficiency in daily tasks and meetings.
  • Users value the accuracy of Kickscale's summaries and insights, greatly enhancing their productivity and focus during meetings.
  • Users love the ease of use of Kickscale, enhancing productivity and simplifying complex processes with its intuitive design.
  • Users find Kickscale to be a daily essential, streamlining calls with effortless recording and summarization.
Cons
  • Users note that AI-generated follow-ups can feel generic and robotic, requiring personal adjustments for better impact.
  • Users note significant language issues with Kickscale, especially in non-English languages like French and Italian.
  • Users face AI inaccuracies with Kickscale, particularly in understanding languages like Italian compared to English.
  • Users find the complexity of Kickscale challenging, requiring time to master its extensive features effectively.
  • Users find the difficult learning curve of Kickscale can hinder their ability to maximize its features effectively.

What Are Recent G2 Reviews of Kickscale?

Yolk

Yolk is a sales coaching and sales training software that helps revenue teams analyze real sales calls, identify skill gaps, and deliver personalized training through AI-powered roleplays with instant feedback. The platform is designed for sales leaders, enablement managers, and customer-facing teams who want to automate call reviews, scale coaching, improve performance consistency, and accelerate rep development without expanding headcount. Yolk connects to call recording platforms to automatically evaluate sales conversations. Using conversational AI, it scores sales representatives across key selling skills such as discovery, objection handling, rapport building, and closing technique. The system aggregates insights into dashboards that allow managers to quickly identify areas for improvement across individuals and teams eliminating the need for time-intensive manual transcript reviews. When performance gaps are found, Yolk generates customized, lifelike simulations that replicate real buyer interactions. Reps practice with human-like AI avatars in realistic, low-stakes environments that closely mirror their daily sales calls. Each simulation concludes with immediate feedback and actionable guidance for improvement. This continuous cycle of analysis, practice, and feedback helps reps build confidence and consistency over time. Key capabilities include: - Automated call analysis and scoring across core sales competencies - Visual dashboards that surface skill gaps and track progress - AI-driven roleplays with human-like avatars; roleplays are customized to each rep’s strengths and weaknesses - Instant feedback and performance reports after every simulation - Integrations with common call recording and enablement tools Benefits for sales organizations: - Faster ramp-up for new hires through personalized onboarding - Higher win rates driven by targeted skill development - Reduced coaching time for managers through automation - Scalable, data-driven enablement that complements existing workflows Yolk provides an end-to-end system for continuous sales skill improvement. By combining conversation intelligence with adaptive training, it enables teams to learn from every call and turn insights into measurable performance gains.

Average Rating: 5.0/5.0

Total Reviews: 61

How Do G2 Users Rate Yolk?

  • Ease of Use: 9.0/10 (Category avg: 9.2/10)
  • Knowledge Base: 8.2/10 (Category avg: 8.9/10)
  • Leaderboard: 8.6/10 (Category avg: 8.8/10)
  • Playbook Creation: 8.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Yolk?

  • Seller: Yolk
  • HQ Location: Delaware, US
  • Twitter: @YolkCoach
    64 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 105% Small, 18% Medium

What Do G2 Reviewers Say About Yolk?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficient coaching structure of Yolk, enhancing productivity and consistency in feedback and practice.
  • Users value the accuracy of Yolk, enabling precise evaluation of sales calls and targeted improvement areas.
  • Users value the instant and actionable feedback from Yolk, enhancing their confidence and learning in a supportive environment.
  • Users value time-saving features of Yolk, significantly reducing manual work and enhancing training efficiency.
  • Users benefit from automation in Yolk, enhancing coaching efficiency and saving significant time on call analysis.
Cons
  • Users face a steep learning curve with Yolk, needing time and support to trust and understand the scoring system.
  • Users find that AI in Yolk can produce inaccurate scores, leading to a need for manual review and less dynamic interaction.
  • Users find the call score consistency issues frustrating, as they sometimes lead to differing evaluations of call quality.
  • Users find the limited customization of Yolk's interface restricts their ability to personalize the experience effectively.
  • Users find the onboarding process time-consuming, requiring significant effort to fully configure and trust the system.

What Are Recent G2 Reviews of Yolk?

Julie Jung
JJ
Researched and written by Julie Jung
Updated October 3, 2024