[ Microso... Reviews ](https://www.g2.com/products/dynamics-365-sales/reviews) [ Microso... Reviews ](https://www.g2.com/products/dynamics-365-sales/reviews) # Dynamics 365 Sales Pricing Overview [Editedit](https://my.g2.com/dynamics-365-sales/pricings) ## Dynamics 365 Sales Pricing Key Insights Last updated on Apr 09, 2026 * * * Dynamics 365 Sales offers **3 pricing editions** , starting from **$115** to **$210**. Dynamics 365 Sales pricing tiers are designed to support different usage levels and team sizes. Dynamics 365 Sales does not offer a **free trial**. Compare the Dynamics 365 Sales pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Microsoft** for **custom pricing**. * * * Dynamics 365 Plan — $210 / /month per user Customer Engagement Plan — $115 / /month per user Unified Operations Plan — $190 / /month per user Rated 3.8 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Dynamics 365 Plan $210 /month per user Get full use of all applications in one comprehensive, cost-efficient option. Customer Engagement Plan $115 /month per user Get full use of applications that help build and support customer relationships. Unified Operations Plan $190 /month per user Get full use of applications that help connect and manage your business operations. Pricing information for Dynamics 365 Sales is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Dynamics 365 Sales must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Dynamics 365 Sales Pricing FAQs Generated using AI ### Is Dynamics 365 Sales free, or does it offer a free trial? No. According to G2 data, Dynamics 365 Sales does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options. ### Who is Dynamics 365 Sales pricing best suited for? Based on G2 reviews and Dynamics 365 Sales's pricing structure, the Customer Engagement Plan at $115 suits mid-market companies in consulting, IT services, and manufacturing that primarily need CRM and sales pipeline management. The Unified Operations Plan at $190 appeals to organizations needing both sales and operational management, particularly in logistics, aerospace, and engineering. The all-inclusive Dynamics 365 Plan at $210 is best suited for large enterprises deeply embedded in the Microsoft ecosystem. G2 reviewers from small businesses frequently cite the pricing as a barrier, making Dynamics 365 Sales most cost-effective for mid-market to enterprise organizations with 50 or more employees already using Microsoft products. ### What are the key differences between the free and paid versions of Dynamics 365 Sales? Dynamics 365 Sales does not offer a free version, and G2 reviewers note the absence of a free trial as a notable drawback when evaluating the product. According to G2's pricing data for Dynamics 365 Sales, the entry-level Customer Engagement Plan at $115 per user per month covers customer relationship-focused applications, while the Unified Operations Plan at $190 adds business operations management. The top-tier Dynamics 365 Plan at $210 bundles all applications into one comprehensive package. G2 reviewers highlight that advanced features, deeper customization, and broader integrations scale with higher tiers, and enterprise buyers can access custom quotes for tailored needs. ### Is Dynamics 365 Sales considered good value for its pricing? G2 reviewers present a mixed but telling picture of Dynamics 365 Sales's pricing value. The overall 4.0/5 rating suggests solid satisfaction, yet cost concerns are among the most frequently cited drawbacks across all company sizes. G2 reviewers consistently describe Dynamics 365 Sales as expensive compared to alternatives like Zoho CRM and HubSpot, though many acknowledge the premium is justified by deep Microsoft ecosystem integration, robust customization, and AI-driven sales insights. Enterprise and mid-market users tend to find stronger ROI, while small business reviewers frequently flag the pricing as prohibitive. Several G2 users note that Dynamics 365 Sales competes favorably with Salesforce on price while delivering comparable functionality, making it a strong value for Microsoft-invested organizations. [ ![Coevera](https://images.g2crowd.com/uploads/product/hd_favicon/158cff4b373ebc66321d73d3cd9818aa/coevera.svg "Coevera") Sponsored Coevera 4.6/5 (480) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5 (24,647) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") ActiveCampaign 4.4/5 (14,166) ](https://www.g2.com/products/activecampaign/reviews) [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5 (13,246) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/dynamics-365-sales/competitors/alternatives) ## Dynamics 365 Sales Alternatives Pricing The following is a quick overview of editions offered by other [CRM Software](https://www.g2.com/categories/crm) | ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png) [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ##### Starter Edition | $25.001 User Per Month | Out-of-the-box CRM for up to 10 users - Automatic data capture - Lead Management - Opportunity Management - Customizable Sales Process - Salesforce Mobile App - Configurable Reports and Dashboards - Seamless collaboration - Smart mobile apps - Case Management - Account and Contact Management - Task Management, Activity Feed - Chatter - Lightning App Builder - AppExchange - Unlimited Custom Applications [Show More](javascript:void(0);) | | ![ActiveCampaign](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg) [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) ##### Starter | Starting at $15.00Per Month | Get started with personalized marketing campaigns. - 5 actions per automation - Basic & Inline Forms - Site Tracking - API & Webhooks - 900+ Integrations | | ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png) [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) ##### Free HubSpot CRM | $0.00 | A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers. - Contact management - Contact website activity - Companies - Deals - Tasks & activities - Company insights - Gmail and Outlook integration - App Marketplace integrations - Custom support form fields - Prospects - Ticketing - Forms - Ad management - Conversations inbox - Reporting dashboard - Email tracking & notifications - Email templates - Canned snippets - Documents - Calling - Meeting scheduling - Messenger integration - Custom properties [Show More](javascript:void(0);) | Various alternatives pricing & plans Pricing information for the above various Dynamics 365 Sales alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Microsoft Dynamics 365 Sales Pricing Reviews (2) ![Wenming L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wenming L.") WL Wenming L. Principal Engineer Small-Business (50 or fewer emp.) 6/2/2026 More Options - "Zero-Context Switching: Track Emails and Opportunities Directly in Outlook" 5/5 What do you like best about Dynamics 365 Sales? Zero-Context Switching: Sales reps can track emails, update opportunities, and log meetings directly inside Outlook without flipping back and forth to a separate CRM window. Review collected by and hosted on G2.com. What do you dislike about Dynamics 365 Sales? no complanis about this website function Review collected by and hosted on G2.com. What problems is Dynamics 365 Sales solving and how is that benefiting you? The Problem: Sales reps frequently spend up to 60–70% of their week on manual data entry—logging emails, updating fields, copying notes, and building spreadsheets—instead of actually talking to prospects. The Benefit to me: our team recovers hours of lost time every week. Because updating the CRM takes seconds rather than minutes, data quality skyrockets, and your reps can focus entirely on high-value interactions. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: G2 invite ![Angad Singh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angad Singh S.") AS Angad Singh S. 11/4/2025 More Options - "Great Automation, Needs UI Improvement" 4/5 What do you like best about Dynamics 365 Sales? I find Dynamics 365 Sales extremely helpful for tracking leads and enhancing efficiency and effectiveness in sales performance. I appreciate how it addresses my previous issues with poor follow-ups, ensuring no opportunities are missed. The automation of repetitive tasks significantly enhances productivity, allowing me to focus on more critical sales activities. Furthermore, I value the integration with Microsoft Teams and Outlook, which facilitates seamless sharing of notes among sales representatives. Even though the initial setup wasn't straightforward, I am grateful for Microsoft's guided tips that eased the learning curve significantly. Review collected by and hosted on G2.com. What do you dislike about Dynamics 365 Sales? I find the User Interface (UI) of Dynamics 365 Sales to be slow and cluttered at times, which can make the experience overwhelming. Review collected by and hosted on G2.com. What problems is Dynamics 365 Sales solving and how is that benefiting you? I use Dynamics 365 Sales to efficiently track leads, improve sales performance, ensure no follow-ups go unchecked, automate repetitive tasks, and facilitate sharing through integration with Microsoft Teams and Outlook. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Dynamics 365 Sales Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5 (25,835) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5 (13,849) [ Compare Now ](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") Zoho 4.1/5 (2,932) [ Compare Now ](https://www.g2.com/compare/dynamics-365-sales-vs-zoho-crm) ## Consulting Services for Dynamics 365 Sales [ ![PowerObjects](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7713f2112ba00992a1f1751d5dedf7/powerobjects.jpg "PowerObjects") PowerObjects 3/5 (5) ](https://www.g2.com/products/powerobjects/reviews) [ ![PA Group](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c80e2c23f708aa705b89517d0dbfbf01/pa-group.png "PA Group") PA Group 5/5 (1) ](https://www.g2.com/products/pa-group/reviews) [ ![UXC Eclipse](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_677a0fbb6a27acadf5aee4ac0e9e22fb/uxc-eclipse.png "UXC Eclipse") UXC Eclipse 4/5 (1) ](https://www.g2.com/products/uxc-eclipse/reviews) [See all Dynamics 365 Sales Providers](https://www.g2.com/products/dynamics-365-sales/implementation) ##### Categories on G2 [ CRM ](https://www.g2.com/categories/crm)[ Sales Analytics ](https://www.g2.com/categories/sales-analytics)[ Sales Coaching ](https://www.g2.com/categories/sales-coaching) ##### Explore More [ Which AI operations assistant offers the best integration options? ](https://www.g2.com/discussions/which-ai-operation-assistant-offers-the-best-integration-options)[ Which VoIP software is best for customer support teams ](https://www.g2.com/discussions/which-voip-software-is-best-for-customer-support-teams)[ Best tools for combining merchandising with personalization ](https://www.g2.com/discussions/what-are-the-best-tools-for-combining-merchandising-with-personalization) [ best fp&a software ](https://www.g2.com/discussions/what-s-the-best-fp-a-software-in-2025)[ Which AI video generator integrates with marketing automation tools? ](https://www.g2.com/discussions/which-ai-video-generator-has-given-you-the-best-balance-of-marketing-automation-integration-and-video-quality)[ Pros and Cons Details ](https://www.g2.com/products/dynamics-365-sales/reviews?qs=pros-and-cons) Show More [ Which AI operations assistant offers the best integration options? ](https://www.g2.com/discussions/which-ai-operation-assistant-offers-the-best-integration-options)[ Which VoIP software is best for customer support teams ](https://www.g2.com/discussions/which-voip-software-is-best-for-customer-support-teams)[ Best tools for combining merchandising with personalization ](https://www.g2.com/discussions/what-are-the-best-tools-for-combining-merchandising-with-personalization) [ best fp&a software ](https://www.g2.com/discussions/what-s-the-best-fp-a-software-in-2025)[ Which AI video generator integrates with marketing automation tools? ](https://www.g2.com/discussions/which-ai-video-generator-has-given-you-the-best-balance-of-marketing-automation-integration-and-video-quality)[ Pros and Cons Details ](https://www.g2.com/products/dynamics-365-sales/reviews?qs=pros-and-cons)