ML
Marledvuka L.
Field Operations Manager
Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Scratchpad; The Platform for Customer Engagement Analytics and Assessment, But Price is An Issue"
What do you like best about Scratchpad?
We get detailed assessments on all the calls that we get in our company
The program updates CRM after recording and collecting customer information
Scratchpad issues actionable and relevant feedback from what customers think or want
In case there are risky deals, Scratchpad has developed accurate detectors Review collected by and hosted on G2.com.
What do you dislike about Scratchpad?
Scratchad has high level of AI integration, which brings the aspect of business users to have absolute knowledge or experience to work with the app
We require sufficient budget from the platform, which is problematic Review collected by and hosted on G2.com.
