# Retorio Reviews **Vendor:** Retorio **Category:** [Sales Coaching Software](https://www.g2.com/categories/sales-coaching) **Average Rating:** 4.8/5.0 **Total Reviews:** 17 ## About Retorio Retorio is a cutting-edge AI Coaching Platform that takes learning to the next level. Retorio prepares customer facing teams for critical one-shot moments, Retorio’s AI coach prepares learners to navigate the most challenging situations in their careers. For L&D managers, sales enablement managers, and training managers, Retorio offers: Measurable Impact: It provides objective data to prove the effectiveness of coaching and links training outcomes directly to business KPIs. This helps in justifying training investments. Scalability & Reach: The platform can deliver personalized coaching sessions to thousands of learners globally. Faster Content Creation & Delivery: Training content can be created in minutes (e.g., under 40 minutes for AI coaching, compared to months without it) and delivered with just one click. This allows for quick adaptation to market shifts and new product launches. Personalized & Relevant Training: It enables the creation of customized coaching programs tailored to specific needs by turning existing documents (like persona sheets or product information) into lifelike AI buyer personas and interactive simulations. Psychological Safety: Learners can practice essential skills in a risk-free, psychologically safe space, receiving immediate, personalized feedback and actionable advice. Compliance & Trust: Retorio is designed to be fully compliant with GDPR and the EU AI Act, ensuring data privacy and ethical operations. It does not infer emotions or use biometric data for identification. Improved Performance & Readiness: It aims to increase sales readiness by 20% and provides significantly more conversation practice sessions per advisor. Case studies show improvements such as a 25% increase in placement quote for emerging leaders and a 40% reduction in first-year attrition for sales teams. Cost Efficiency: AI coaching can lead to significant cost savings compared to traditional methods, with observed reductions in human effort and costs Ready to empower your teams with impactful, measurable, and scalable AI coaching? Schedule a demo today to discover how Retorio can transform your enterprise! ## Retorio Pros & Cons **What users like:** - Users praise Retorio's **exceptional customer support** , highlighting the team's professionalism, responsiveness, and expertise. (4 reviews) - Users value the **advanced AI integration** of Retorio, enhancing professional training and live call experiences effectively. (2 reviews) - Users value the **efficient coaching support** from Retorio, enhancing their preparedness for live customer interactions. (2 reviews) - Users appreciate the **customization options** in Retorio, perfectly fitting their unique needs and enhancing user experience. (2 reviews) - Users find Retorio’s **ease of use** exceptional, enabling swift onboarding and immediate productivity without extensive training. (2 reviews) - Engagement (2 reviews) - Users value the **flexibility** of Retorio for customizing programs, making it an essential tool for their needs. (2 reviews) - Helpful (2 reviews) - Responsive Service (2 reviews) - Users value the **AI-enabled training** of Retorio, enhancing the coaching experience for advisors before live calls. (1 reviews) **What users dislike:** - Users experience **slow performance** with occasional delays that hinder smooth operation and responsiveness of the system. (2 reviews) - Users experience **completion delays** that hinder smooth operation, notably in publishing sessions and avatar responsiveness. (1 reviews) - Users find the **limited technical filters** of Retorio less effective compared to other talent management tools. (1 reviews) - Users find the **onboarding issues** may hinder first-time users from fully utilizing Retorio's powerful features. (1 reviews) - Users experience **slow loading** times, which can hinder effective usage and responsiveness during interactions. (1 reviews) ## Retorio Reviews ### 1. Empowers Role-Playing with On-Demand Practice **Rating:** 4.5/5.0 stars **Reviewed by:** Julie S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Retorio?** I really appreciate that Retorio provides a safe space for therapeutic area specialists (TAS) to practice their skills in dialoguing with healthcare professionals. It's great because it allows for on-demand practice, which is not just a one-off like the quarterly sales training we had before. This aspect of practicing and repetition definitely adds value and helps improve skills. I also found the support I received from Timo and colleagues at Retorio, very helpful and necessary. **What do you dislike about Retorio?** Building scenarios as an admin is very time-intensive. I did appreciate the support and encouragement provide by Timo and his team initially. It would be fantastic to have ongoing support for this setup process. Secondly, my colleagues for whom French is there first language found the scenarios challenging when working in English as Retorio had troubles with their accents and inadvertently cut them off and corrected them on pronunciation of words like "Bavencio". I am glad that the scenarios can now be provided in French, but I have not gotten feedback on whether they are having more success with the French avatars. My two francophone colleagues spent a fair bit of time working with Retorio (AInstein) initially but there experience was not as good as I had hoped so they may have been turned off from it somewhat. **What problems is Retorio solving and how is that benefiting you?** I use Retorio to support my oncology sales team by creating scenarios for role play, providing a safe space to practice conversations with healthcare professionals. It offers on-demand practice, enhancing skills through repetition. ### 2. This is how AI-supported training is really fun – our experience with Retorio **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian H. | Leiter Organisationsentwicklung Vertrieb, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Retorio?** We have been using the AI training software from Retorio in Munich for some time and are thoroughly convinced. We were particularly impressed by how practical and realistic the AI simulates typical sales, service, and leadership situations. This allows our learners to train in a safe environment, receive immediate feedback, and continuously improve their skills – without risk, but with a high learning effect. In addition, the software is continuously being developed. This results in ever better training opportunities and feedback for the learners on their completed units. At the same time, it is becoming increasingly easier for the administration to design and individually adapt learning scenarios. Another plus point is the exemplary handling of data protection issues: The platform is GDPR and EU AI Act compliant, which was a decisive factor for us. Last but not least, the team behind Retorio is also convincing. The exchange was on an equal footing from the start – professional, cooperative, and always solution-oriented. Overall, Retorio is an innovative, powerful, and at the same time user-friendly tool that takes training and coaching to a new level. The software is complemented by a dedicated team that makes learning with AI practical, user-friendly, and with a clear focus on mutual benefits. **What do you dislike about Retorio?** Currently, there are no points that stand out to me here. **What problems is Retorio solving and how is that benefiting you?** The AI training software from Retorio supports the onboarding of new agents. ### 3. A Game-Changer for Training and Coaching **Rating:** 5.0/5.0 stars **Reviewed by:** Jelena C. | Senior Manager & Tribe Lead Change and Transformation, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Retorio?** We’ve been using Retorio in our projects for some time now, and it continues to impress us. What stands out most is the ease of use and the incredibly fast onboarding – our teams were able to get started right away without long preparation phases. The depth of the analysis is equally impressive, providing nuanced, practical insights that we can directly translate into training and coaching. The Retorio team is fantastic – highly professional, supportive, and quick to respond. You can tell there’s real expertise and passion behind the product. At the same time, the platform is highly scalable, enabling us to engage large user groups without compromising quality. Overall, it’s a fantastic tool that combines UX, analytics, and user-friendliness in the best possible way – we wouldn’t want to miss it in our work. **What do you dislike about Retorio?** While onboarding is fast, some first-time users might still need guidance to fully leverage all the powerful features. **What problems is Retorio solving and how is that benefiting you?** Retorio helps us tackle one of the biggest challenges in training and development: creating scalable, realistic practice opportunities for employees without the need for constant live coaching. By simulating real business situations and providing deep, AI-driven feedback, the platform ensures that every learner gets personalized insights – something we could never achieve at scale with traditional methods. This not only saves significant time and resources but also accelerates skill development. Employees feel more confident, better prepared for real-world conversations, and our organization benefits from higher training impact and measurable performance improvements. ### 4. Expanding Potential for Diverse Goals and Purposes **Rating:** 4.5/5.0 stars **Reviewed by:** Kaori I. | Learning and Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Retorio?** As the administrator of the Retorio tool for Fashion Retail, you have the flexibility to create any scenarios you desire. Once you become familiar with it, creating additional content becomes quite simple. You can also incorporate quizzes and tips for specific interactions to assess the learner's knowledge. As a learner, you receive a detailed report highlighting your strengths and areas for improvement, which supports your further development. **What do you dislike about Retorio?** You can't help but be captivated by the lively facial expressions and tone of voice of the avatars. To make them even more realistic for fashion retail, I’d love to see more hand gestures and natural movements incorporated. **What problems is Retorio solving and how is that benefiting you?** Most of our markets have retail or field trainers to deliver sales training; however, the number of trainers has always been a challenge. When trainers don’t have the time to visit stores, this AI sales coaching tool is currently the best possible solution to standardize our service levels and skills. ### 5. Retorio is fast, easy, and delivers analytics that really help. **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Retorio?** We've worked with many tools before, but Retorio really surprised us. Onboarding was super fast, and we were able to get started right away. The software is extremely easy to use – no one needed extensive training. I really like the depth of the analyses. You don't just get superficial data, but real insights that we could immediately put to use. In addition, the system easily adapts to our growing needs – it's very scalable. I'd also like to give special mention to the Retorio team: always approachable, friendly, and competent. You can just tell they're passionate about their product. For us, Retorio has become more than just a piece of software; it's an integral part of our work. **What do you dislike about Retorio?** we have not found anything negative. All good. **What problems is Retorio solving and how is that benefiting you?** Before Retorio, we often made decisions based on gut feeling, whether in training or employee development. We lacked clear data and quick, understandable analyses to truly objectively assess someone's current status and their potential. Retorio solves precisely this problem: We finally get transparent insights, can provide targeted support, and save a tremendous amount of time because the tool is easy to use and delivers immediate results. ### 6. Insightful and Incredibly Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Stefan D. | Investment Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Retorio?** Retorio gives us a unique edge as a venture capital firm. We regularly support portfolio companies in building leadership teams and scaling fast, and Retorio’s depth of behavioral analysis provides actionable insights. Onboarding was incredibly fast—our investment and talent teams were up and running the same week—and the platform scales seamlessly across multiple portfolio companies and geographies. **What do you dislike about Retorio?** I am lacking customizable dashboards to compare trends across different portfolio companies at a glance. **What problems is Retorio solving and how is that benefiting you?** Retorio helps us de-risk hiring and leadership development across our portfolio. We can identify high-potential founders and key hires, align leadership traits with company culture, and guide teams through growth phases with data-backed coaching. The result is faster, more confident investment decisions and stronger, more resilient companies ### 7. Retorio exceeded our wildest expectations **Rating:** 4.5/5.0 stars **Reviewed by:** Keith G. | Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Retorio?** The most impressive part about Retorio is that we were able to get up-and-running within days. We uploaded various documents about our products, goals, industry and so on and it created a customised training program just for us. **What do you dislike about Retorio?** As far as I can tell, we have to continue to pay a monthly fee to Retorio or we will lose all of our customized training programs. If we stop using Retorio for, say, half a year, we have to continue to pay anyway. Perhaps they will find a better solution for this in the future. **What problems is Retorio solving and how is that benefiting you?** We are getting new sales and customer service professionals trained and productive very quickly with Retorio ### 8. Retorio noticeably supports our employees in their development. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Retorio?** What I value most is the practice-oriented and realistic learning environment. The combination of feedback and direct application ensures that learners make progress very quickly. Particularly valuable is the personalized feedback, which not only highlights strengths but also points out specific areas for improvement. Additionally, we experience high motivation among the participants, as they immediately recognize the relevance of the training for their professional everyday life. **What do you dislike about Retorio?** Overall, there is little to complain about. Occasionally, we wish for an even more flexible adaptation of the exercises to specific company needs. Additionally, the user interface could be made somewhat more intuitive in some areas to make it even easier for new learners to get started. **What problems is Retorio solving and how is that benefiting you?** Retorio helps us to convey training content not only theoretically, but also in a practical and application-oriented manner. A central problem in traditional training is often that what is learned is difficult to implement in everyday life. Retorio bridges this gap by simulating realistic situations and providing learners with direct, individual feedback. This benefits us in several ways: Our employees can practice their communication and behavioral skills in a protected environment, they receive concrete advice on strengths and areas for development, and the learning progress is transparently traceable for trainers and managers. For us, this means a more sustainable impact of the training, higher motivation of the participants, and ultimately a better transfer of what is learned into everyday work. ### 9. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin n. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Retorio?** Retorio gives the upper hand to the advisors to get a handson of the calls with customers before they go out live on calls. Its completely AI enabled and it helps the coach and the learners to have a comprehensive experience of live calls. **What do you dislike about Retorio?** There is hardly any downside to retorio as its completely AI enabled. **What problems is Retorio solving and how is that benefiting you?** Retorio basically lets the new joiners have a practical experience on talking to customers. Since advisors always get anxious while taking their first call. This really helps. ### 10. Conversation training of the future **Rating:** 5.0/5.0 stars **Reviewed by:** Maximilian K. | Fachtrainer L&D, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Retorio?** What I particularly like about Retorio is the quick and individualized creation of training situations. The avatars respond realistically, making the training authentic and practical. I find the detailed feedback particularly helpful, as it directly highlights specific areas for development and strengths. This makes personalized learning possible – efficient and practice-oriented. **What do you dislike about Retorio?** The avatars are already very convincing. An even more realistic representation in terms of appearance and voice would further enhance the experience. **What problems is Retorio solving and how is that benefiting you?** Retorio helps to conduct communication and behavior training in a realistic, flexible, and scalable manner – without significant organizational effort or external trainers. This way, we can specifically and individually develop our employees. It is particularly helpful that feedback is immediately available. ### 11. AI Training Platform - Valuable Addition to Traditional Training Formats **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Retorio?** For us, the quick, simple, and straightforward creation and implementation of training scenarios is one of the greatest added values. Due to the now very realistic representation of the avatars, one comes very close to a real online conversation. Typical situations, e.g., from sales and leadership, are simulated very realistically. The diverse configuration options in the system allow us to create and differentiate scenarios tailored to our company. The software is developing very quickly. The operation is really simple. Data protection is excellently implemented (DSGV/EU-AI Act). The team at Retorio is very committed, fast, and uncomplicated. **What do you dislike about Retorio?** At the moment, there is actually nothing that I am missing from the application. **What problems is Retorio solving and how is that benefiting you?** Onboarding of new employees, training for conversations in sales or leadership ### 12. AI Sales Training is the future **Rating:** 4.5/5.0 stars **Reviewed by:** Michael M. | Strategischer Vertriebsberater, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Retorio?** That I can train at any time for myself and individually. **What do you dislike about Retorio?** The latency until the avatar responds after I have spoken. **What problems is Retorio solving and how is that benefiting you?** Scalability. Only through continuous learning do we become better, and with Retorio, my clients can train important content independently of space and time. ### 13. Advanced AI Training, Excellent Support—Minor Delays Occasionally **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Retorio?** The advance capabilities and continuing development for professional trainings facilitated with AI interactive functions. I also appreciate the great responsiveness from the Retorio team in addressing any issues and concerns we have around the platform. Special thanks to the great work from Timo and Jan! **What do you dislike about Retorio?** The occasional delay of the system that makes it sometimes challenging to operate. For example, the lag of publishing developed sessions, and sometimes the noticeable longer delay of the avatar's response than usual. **What problems is Retorio solving and how is that benefiting you?** The advanced capabilities to perform negotiation trainings via AI avatar interactions. ### 14. Perfect for everybody who wants to develop! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Retorio?** The way and felxibility of building and generating courses and programs The rebuild opportunity of the different customer types So many features to individualize the programs The perfect fit for the company The perfect customer support **What do you dislike about Retorio?** In the past the personas were a litte slow with the response, but with frequent decvelopment this was solved very quickly. **What problems is Retorio solving and how is that benefiting you?** It helps within the onboarding porcess and the further development of our sales people. ### 15. AI training platform - a meaningful addition for all training formats and content **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Retorio?** -Easy creation of training -AI-supported training creation -Reaction, language, and avatars very realistic -Support/exchange and dealing with Retorio itself is super uncomplicated and on equal footing -Top service and competent contacts -Response time to requests/questions very fast **What do you dislike about Retorio?** Outlook on new features that then appear a little later than announced - however, this is very rarely the case. **What problems is Retorio solving and how is that benefiting you?** It largely replaces sales trainers in our company and is used for sales training. Additionally, we will use it in the future for internal services and management. Thus, it complements and replaces existing formats and can be replicated easily and as needed. ### 16. New field created in the world of learning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Retorio?** The support is truly excellent. The operation is very simple, and the product can be used in a variety of ways. **What do you dislike about Retorio?** There are one or two minor teething problems, but they are nothing earth-shattering. **What problems is Retorio solving and how is that benefiting you?** x ### 17. Behavioral AI and Video analysis Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Nitin G. | Lead Technical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Retorio?** Facial expression and bahavior screening for better talent selection **What do you dislike about Retorio?** Less technical filters instead of other talent management tools. **What problems is Retorio solving and how is that benefiting you?** Video-AI and behavior analysis for better clarity in talent hiring - [View Retorio pricing details and edition comparison](https://www.g2.com/products/retorio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+17%3A08%3A56+-0500&secure%5Bsession_id%5D=790dd7dc-75c7-4d39-8bd8-decb725cc9fa&secure%5Btoken%5D=dbeb1a374fdd91d72e578ee3c3f2f621fdb937ba0b6f749c014804a64c34bc99&format=llm_user) ## Retorio Features **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Platform** - File support - Mobile support - Integration **Onboarding** - Documentation - Coaching - Programs **Generative AI** - AI Text Summarization **Generative AI** - AI Text-to-Speech ## Top Retorio Alternatives - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,064 reviews) - [Showpad](https://www.g2.com/products/showpad/reviews) - 4.6/5.0 (1,826 reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - 4.7/5.0 (1,656 reviews)