--- title: TSplus Reviews meta_title: 'TSplus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how TSplus works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 68 scale: '5' date_modified: '2026-09-29' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

TSplus Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use with TSplus, noting quick setup and intuitive management tools for resources. (9 mentions)
Users highlight the easy setup of TSplus, praising its straightforward installation and centralized resource management. (6 mentions)
Users commend the responsive customer support of TSplus, highlighting fast assistance and effective issue resolution. (5 mentions)
Users value the enhanced security features of TSplus, ensuring safe access to applications and resources. (4 mentions)
Users value the high performance and reliability of TSplus, enhancing productivity and ensuring a smooth remote desktop experience. (3 mentions)
Users indicate that the poor interface design detracts from the overall efficiency and user experience of TSplus. (3 mentions)
Users find remote access configuration difficult, experiencing frequent server lag and service corruption issues. (2 mentions)
Users find the admin portal's design lacking and experience challenges with software integration. (1 mentions)
Users find the setup and configuration complex, especially those who are not very tech-savvy. (1 mentions)
Users desire better mobile device support, as current options are limited compared to PC and MAC compatibility. (1 mentions)

5 Pros or Advantages of TSplus

1. Ease of Use
Users commend the ease of use with TSplus, noting quick setup and intuitive management tools for resources.
See 9 mentions

See Related User Reviews

WE

Wesam E.

Small-Business (50 or fewer emp.)

5.0/5

"thanks a lot Mr. Andrzej Krystaszek for TSplus Team"

What do you like about TSplus?

splus is known for its ability to offer a secure remote desktop experience, simplifying IT management and improving productivity with easy-to-use, pow

Josh M.
JM

Josh M.

Enterprise (> 1000 emp.)

4.0/5

"Centralized Management with Seamless Setup"

What do you like about TSplus?

I like that TSplus has replaced RDPApps across the estate, allowing for central management and providing quick access to internal resources and secure

2. Setup Ease
Users highlight the easy setup of TSplus, praising its straightforward installation and centralized resource management.
See 6 mentions

See Related User Reviews

Eric P.
EP

Eric P.

Small-Business (50 or fewer emp.)

5.0/5

"RDP Serve and Citrix replacement for SMB. Secure HTML5 Access to QuickBooks and Legacy Apps"

What do you like about TSplus?

It has replaced my RDP server. No RDP license is needed, it is easy to set up, and the support team actively resolves any issues. The HTML5 client tu

Josh M.
JM

Josh M.

Enterprise (> 1000 emp.)

4.0/5

"Centralized Management with Seamless Setup"

What do you like about TSplus?

I like that TSplus has replaced RDPApps across the estate, allowing for central management and providing quick access to internal resources and secure

3. Customer Support
Users commend the responsive customer support of TSplus, highlighting fast assistance and effective issue resolution.
See 5 mentions

See Related User Reviews

Eric P.
EP

Eric P.

Small-Business (50 or fewer emp.)

5.0/5

"RDP Serve and Citrix replacement for SMB. Secure HTML5 Access to QuickBooks and Legacy Apps"

What do you like about TSplus?

It has replaced my RDP server. No RDP license is needed, it is easy to set up, and the support team actively resolves any issues. The HTML5 client tu

Sanjideh R.
SR

Sanjideh R.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Software with Exceptional Support"

What do you like about TSplus?

Great Software and Great support and function that you can use for the app only or you can use remote desktop. Easy to use and quite easy to implement

4. Security Focus
Users value the enhanced security features of TSplus, ensuring safe access to applications and resources.
See 4 mentions

See Related User Reviews

Eric P.
EP

Eric P.

Small-Business (50 or fewer emp.)

5.0/5

"RDP Serve and Citrix replacement for SMB. Secure HTML5 Access to QuickBooks and Legacy Apps"

What do you like about TSplus?

It has replaced my RDP server. No RDP license is needed, it is easy to set up, and the support team actively resolves any issues. The HTML5 client tu

Josh M.
JM

Josh M.

Enterprise (> 1000 emp.)

4.0/5

"Centralized Management with Seamless Setup"

What do you like about TSplus?

I like that TSplus has replaced RDPApps across the estate, allowing for central management and providing quick access to internal resources and secure

5. Performance
Users value the high performance and reliability of TSplus, enhancing productivity and ensuring a smooth remote desktop experience.
See 3 mentions

See Related User Reviews

WE

Wesam E.

Small-Business (50 or fewer emp.)

5.0/5

"thanks a lot Mr. Andrzej Krystaszek for TSplus Team"

What do you like about TSplus?

splus is known for its ability to offer a secure remote desktop experience, simplifying IT management and improving productivity with easy-to-use, pow

RO

Ricardo O.

Small-Business (50 or fewer emp.)

5.0/5

"TSPLUS offers great products and exceptional support"

What do you like about TSplus?

How stable and efficient TSPLUS is. But what really stands out is their support — fast, helpful, and always available when we need it.

5 Cons or Disadvantages of TSplus

1. Poor Interface Design
Users indicate that the poor interface design detracts from the overall efficiency and user experience of TSplus.
See 3 mentions

See Related User Reviews

WE

Wesam E.

Small-Business (50 or fewer emp.)

5.0/5

"thanks a lot Mr. Andrzej Krystaszek for TSplus Team"

What do you dislike about TSplus?

One area for improvement could be that some users find the setup and configuration a bit complex, especially if they're not very tech-savvy. Another p

Sanjideh R.
SR

Sanjideh R.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Software with Exceptional Support"

What do you dislike about TSplus?

The admin portal could be better designed and integration with other software may

2. Remote Access Issues
Users find remote access configuration difficult, experiencing frequent server lag and service corruption issues.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"very good"

What do you dislike about TSplus?

remote acesse from HTML5. I think its ver dificulty to configure

ayush s.
AS

ayush s.

Small-Business (50 or fewer emp.)

4.5/5

"WORK EXPERIENCE"

What do you dislike about TSplus?

sometimes it lags the server and corrupts remote services

3. Admin
Users find the admin portal's design lacking and experience challenges with software integration.
See 1 mentions

See Related User Reviews

Sanjideh R.
SR

Sanjideh R.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Software with Exceptional Support"

What do you dislike about TSplus?

The admin portal could be better designed and integration with other software may

4. Complex Features
Users find the setup and configuration complex, especially those who are not very tech-savvy.
See 1 mentions

See Related User Reviews

WE

Wesam E.

Small-Business (50 or fewer emp.)

5.0/5

"thanks a lot Mr. Andrzej Krystaszek for TSplus Team"

What do you dislike about TSplus?

One area for improvement could be that some users find the setup and configuration a bit complex, especially if they're not very tech-savvy. Another p

5. Device Compatibility
Users desire better mobile device support, as current options are limited compared to PC and MAC compatibility.
See 1 mentions

See Related User Reviews

Amit D.
AD

Amit D.

Small-Business (50 or fewer emp.)

5.0/5

"TSPlus Remote Support"

What do you dislike about TSplus?

Wish that they supported Mobile Devices as well as PC and MAC desktops.

Top-Rated Alternatives

AnyDesk
AnyDesk
4.5/5(1,101)
TeamViewer
TeamViewer
4.5/5(4,201)
Citrix DaaS
Citrix DaaS
4.1/5(546)
Jacky B.
JB
Jacky B.
Revendeur intégrateur
Mid-Market (51-1000 emp.)
"TSplus: 15 Years of Satisfaction, a Simplified and Secure RDS"
5/5
What do you like best about TSplus?

I have been using TSplus for over 15 years and this solution gives me complete satisfaction. It simplifies the setup of a TSE/RDS server and offers interesting security features. I recommend it without hesitation! Review collected by and hosted on G2.com.

What do you dislike about TSplus?

After more than 15 years of use, I see no particular drawbacks to report. TSplus fully meets my needs. Review collected by and hosted on G2.com.

Jeff A.
JA
Jeff A.
President
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Industry-Leading TSPlus Support and Continuous UI Improvements"
5/5
What do you like best about TSplus?

TSPlus customer support is one of the best in the industry. Review collected by and hosted on G2.com.

What do you dislike about TSplus?

Very few downsides. They are constantly updating their UI, however that means some features are harder to find. They have several help documents on the web so, the one accessed may be dated and not meet your need. Review collected by and hosted on G2.com.

Reuvan L.
RL
Reuvan L.
Financial Director
Small-Business (50 or fewer emp.)
"Simple, Efficient, and Easy to Install"
5/5
What do you like best about TSplus?

It works...simply, and efficiently and was easy to install. Review collected by and hosted on G2.com.

What do you dislike about TSplus?

The only downside of using it is that a total lay person may need the help of a tech person to install it correctly and understand the ramifications of the various settings. Review collected by and hosted on G2.com.

WE
Wesam E.
Technical Suppot Manager
Small-Business (50 or fewer emp.)
"thanks a lot Mr. Andrzej Krystaszek for TSplus Team"
5/5
What do you like best about TSplus?

splus is known for its ability to offer a secure remote desktop experience, simplifying IT management and improving productivity with easy-to-use, powerful features. It stands out due to its user-friendly interface, robust security, and cost-effective licensing model. Review collected by and hosted on G2.com.

What do you dislike about TSplus?

One area for improvement could be that some users find the setup and configuration a bit complex, especially if they're not very tech-savvy. Another point is that the interface could be more modern and intuitive. But overall, it's pretty solid for what it aims to do. Review collected by and hosted on G2.com.

Thierry M.
TM
Thierry M.
Directeur
Small-Business (50 or fewer emp.)
"Quick Deployment, Responsive Support"
5/5
What do you like best about TSplus?

I really appreciate the ease of deployment of TSplus. It's very fast, and many settings are possible without the need for complex configuration. I also like their responsive technical team that helps me whenever I need support. The RDP access via the web is also very convenient. Additionally, the licensing cost is reasonable and the support service is efficient. Review collected by and hosted on G2.com.

What do you dislike about TSplus?

In terms of improvement, these are the features of remoteAPP that could be simplified/improved. Review collected by and hosted on G2.com.

Eric P.
EP
Eric P.
IT Administrator
Small-Business (50 or fewer emp.)
"RDP Serve and Citrix replacement for SMB. Secure HTML5 Access to QuickBooks and Legacy Apps"
5/5
What do you like best about TSplus?

It has replaced my RDP server. No RDP license is needed, it is easy to set up, and the support team actively resolves any issues.

The HTML5 client turns Windows applications into a web portal, so our users can access QuickBooks and legacy apps through it. I also added 2FA and the Advanced Security add-on to help protect the user account and the server. Review collected by and hosted on G2.com.

What do you dislike about TSplus?

It worked exactly as advertised no complaints. Review collected by and hosted on G2.com.

Josh M.
JM
Josh M.
Director
Computer & Network Security
Enterprise (> 1000 emp.)
"Centralized Management with Seamless Setup"
4/5
What do you like best about TSplus?

I like that TSplus has replaced RDPApps across the estate, allowing for central management and providing quick access to internal resources and secure web apps. I also appreciate how easily the web interface can be configured using the admin tool and integrated with existing HTML code, as well as how permissions can be assigned effortlessly to existing AD groups or individually. The setup process was straightforward, involving a simple install and the creation of a gold image through desktop cloning. Review collected by and hosted on G2.com.

What do you dislike about TSplus?

The default user interface is a little basic but with some custom code and a few tweaks it can look as sleek as your website. Review collected by and hosted on G2.com.

gilles m.
GM
gilles m.
Responsable de déploiement de projet
Small-Business (50 or fewer emp.)
"Efficient System Management Despite Whitelisting Limitations"
5/5
What do you like best about TSplus?

Simple implementation, easy monitoring, and simplified management through various modules. Review collected by and hosted on G2.com.

What do you dislike about TSplus?

Difficult-to-access whitelisting system. Review collected by and hosted on G2.com.

RO
Ricardo O.
Head on Brazil Market
Small-Business (50 or fewer emp.)
"TSPLUS offers great products and exceptional support"
5/5
What do you like best about TSplus?

How stable and efficient TSPLUS is. But what really stands out is their support — fast, helpful, and always available when we need it. Review collected by and hosted on G2.com.

What do you dislike about TSplus?

There’s nothing major to dislike. Sometimes documentation could be more detailed, but their support team always makes up for it. Review collected by and hosted on G2.com.

Trevor J.
TJ
Trevor J.
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Brought my company to the next level"
4.5/5
What do you like best about TSplus?

The absolute best alternative to Windows RDS or Citrix. TSPlus allowed me to grow my business by enabling me to run my legacy software solutions in the cloud, without having to stress about complex licensing agreements. Additionally, it's ease-of-use made the implementation time extremely short. Review collected by and hosted on G2.com.

What do you dislike about TSplus?

Forced support license/add-on. Without any ability to opt-out during the purchasing process.

HTML5 client could use some work from the end-user experience. (Nicer UI, connection statistics, etc) Review collected by and hosted on G2.com.
Categories on G2
Explore More