Best Proactive Notification Software - Page 2

How Many Proactive Notification Software Products Does G2 Track?

Total Products under this Category: 111

Category Stats (Oct 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Boulevard (+0.4%) - Among all products in this category, Boulevard recorded the largest rating increase compared to last month

Last updated: October 23, 2026

How Does G2 Rank Proactive Notification Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 24,700+ Authentic Reviews
  • 111+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Proactive Notification Software

G2 Grid® for Proactive Notification Software plotting products by satisfaction and market presence

Highlighted products: Zendesk for Customer Service, Textedly, DialMyCalls, Text-Em-All, Amazon Simple Queue Service (SQS), Genesys Cloud CX, ClickPost, and MoEngage.

Underlying data: [Grid® JSON](https://www.g2.com/categories/proactive-notification/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=textedly&focus%5B%5D=dialmycalls&focus%5B%5D=text-em-all&focus%5B%5D=amazon-simple-queue-service-sqs&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=clickpost&focus%5B%5D=moengage)

SimpleTexting

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management

Average Rating: 4.7/5.0

Total Reviews: 634

How Do G2 Users Rate SimpleTexting?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 9.3/10 (Category avg: 9.0/10)
  • Segmentation: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind SimpleTexting?

  • Seller: Sinch
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Stockholm, Sweden
  • Twitter: @wearesinch
    3,648 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,417 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Religious Institutions
  • Company Size: 74% Small, 23% Medium

What Do G2 Reviewers Say About SimpleTexting?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of SimpleTexting, finding it straightforward for navigation and messaging.
  • Users appreciate the user-friendly messaging of SimpleTexting, enhancing communication with customers through their toll-free number.
  • Users love the user-friendly text messaging feature of SimpleTexting, making communication seamless and reliable with customers.
  • Users value the user-friendly analytics of SimpleTexting, enhancing their ability to track communication effectiveness.
  • Users appreciate the well-documented API of SimpleTexting, enhancing integration and response times with their systems.
Cons
  • Users note missing features like automatic logout after password changes and suggest more affordable pricing options.
  • Users face access issues as changing passwords doesn't log them out on all devices, complicating account security.
  • Users report chat issues with SimpleTexting, noting slow customer service and unreliable alerts affecting their experience.
  • Users experience delay issues in setup, with the process taking a couple of weeks despite faster turnaround times.
  • Users experience delays in setup, which can prolong the time to start using SimpleTexting effectively.

What Are Recent G2 Reviews of SimpleTexting?

What Are G2 Users Discussing About SimpleTexting?

Dexatel

Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) built for secure, scalable, and mission-critical business communications. With Dexatel Verify, companies run fast and reliable user verification and 2FA across SMS, Voice, Flash Call, WhatsApp, Viber, Telegram, and Email. Smart routing, adaptive fallback, and fraud prevention help improve delivery rates, reduce OTP costs, and increase successful logins. With Dexatel Engage, teams deliver personalized omnichannel campaigns and notifications via SMS, WhatsApp, Viber, RCS, and Email. Advanced segmentation and analytics help drive higher conversions, engagement, and retention. Dexatel also includes: Dexatel Link for enterprise messaging and voice APIs Dexatel Lookup for number intelligence, validation, and risk detection Companies choose Dexatel to: Verify users instantly with multi-channel OTP and fast fallback Reduce messaging costs with intelligent routing and channel mix Improve engagement with personalized, multi-channel communication Maintain compliance with GDPR, ISO/IEC 27001, and enterprise-grade security Trusted by fintechs, marketplaces, gaming platforms, eCommerce brands, and SaaS companies, Dexatel powers faster, safer, and more reliable communication at global scale.

Average Rating: 5.0/5.0

Total Reviews: 44

How Do G2 Users Rate Dexatel?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.9/10)
  • Ease of Use: 10.0/10 (Category avg: 9.0/10)

Who Is the Company Behind Dexatel?

  • Seller: Dexatel
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Tallinn, EE
  • Twitter: @dexatel
    58 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    86 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Computer Software
  • Company Size: 43% Medium, 30% Large

What Do G2 Reviewers Say About Dexatel?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy and reliable API integration of Dexatel, which streamlines workflows and saves time.
  • Users value the ease of use of Dexatel, making workflows quick, accurate, and efficient for their teams.
  • Users appreciate the reliability of Dexatel, finding it efficient and time-saving for their workflow.
  • Users appreciate the time-saving features of Dexatel, enjoying a quick and accurate workflow in verifying contacts.
  • Users value the time-saving efficiency of Dexatel Verify, streamlining workflows with quick and accurate contact verification.

What Are Recent G2 Reviews of Dexatel?

What Are G2 Users Discussing About Dexatel?

Netcore Customer Engagement Platform

Netcore is a comprehensive agentic marketing platform designed to assist businesses in achieving profitable growth through data-driven customer connections. This innovative solution is tailored for a diverse range of industries, including eCommerce, retail, banking, financial services and insurance (BFSI), enterprises, and direct-to-consumer (D2C) brands. By co-owning marketing outcomes with its users, Netcore establishes a partnership that empowers organizations to enhance their customer engagement strategies effectively. The platform's unified stack integrates several critical components, including Customer Engagement, Product Discovery, Personalization, Customer Data Platform (CDP), Email Marketing, and Communication Platform as a Service (CPaaS) channels. This integration allows businesses to create a cohesive view of their customers and their journeys, ensuring that marketing efforts are both targeted and relevant. The Netcore Context Layer and Governance Layer work in tandem to provide insights that drive informed decision-making, making it easier for marketing teams to understand customer behavior and preferences. Netcore's standout feature is its seven AI agents, which leverage a unified view of every customer across multiple channels and signals. These agents autonomously plan, execute, analyze, and optimize hyper-personalized marketing campaigns, allowing businesses to deliver tailored messages that resonate with their audience. This level of automation not only saves time but also enhances the effectiveness of marketing initiatives, ensuring that each interaction is meaningful and impactful. On a global scale, Netcore demonstrates its capabilities by powering over 50 billion emails, 5 billion push notifications, 200 million WhatsApp messages, and 1 million AI-driven interactions each month. This extensive reach underscores the platform's ability to deliver the right message on the right channel at the right time, ultimately driving customer engagement and loyalty. By utilizing Netcore, organizations can expect to enhance their marketing strategies, improve customer relationships, and achieve measurable results in their growth objectives.

Average Rating: 4.5/5.0

Total Reviews: 583

How Do G2 Users Rate Netcore Customer Engagement Platform?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.9/10)
  • Ease of Use: 8.9/10 (Category avg: 9.0/10)
  • Segmentation: 9.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Netcore Customer Engagement Platform?

  • Seller: Netcore Private Limited
  • Company Website:
  • Year Founded: 1998
  • HQ Location: Mumbai, IN
  • Twitter: @netcore_cloud
    1,828 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,280 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Product Manager
  • Top Industries: Financial Services, Retail
  • Company Size: 49% Medium, 33% Large

What Do G2 Reviewers Say About Netcore Customer Engagement Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Netcore's platform, particularly its intuitive drag-and-drop journey builder.
  • Users commend the exceptional customer support of Netcore, ensuring effective solutions and assistance at all times.
  • Users appreciate the intelligent automation and personalization in Netcore's platform, enhancing real-time customer engagement across channels.
  • Users value the exceptional customer support from Netcore, appreciating their proactive assistance and valuable insights for engagement.
  • Users value the intelligent automation and personalization capabilities of Netcore's platform, enhancing multi-channel customer engagement.
Cons
  • Users experience slow performance with report generation and campaign execution, affecting overall efficiency and satisfaction.
  • Users find the missing features such as AI automation and detailed reporting hinder effective campaign execution.
  • Users find the platform has a slight learning curve, with challenges in interface and journey creation clarity.
  • Users experience slow loading times that hinder accessing reports and delay data uploads effectively.
  • Users find the limited features of Netcore Customer Engagement Platform hinder their overall usability and efficiency.

What Are Recent G2 Reviews of Netcore Customer Engagement Platform?

What Are G2 Users Discussing About Netcore Customer Engagement Platform?

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Azure Notification Hubs

Azure Notification Hubs is a massively scalable mobile push notification engine for quickly sending millions of notifications to iOS, Android, Windows, or Kindle devices, working with APNs (Apple Push Notification service), GCM (Google Cloud Messaging), WNS (Windows Push Notification Service), MPNS (Microsoft Push Notification Service), and more.

Average Rating: 4.5/5.0

Total Reviews: 14

How Do G2 Users Rate Azure Notification Hubs?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 7.9/10 (Category avg: 9.0/10)
  • Segmentation: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Azure Notification Hubs?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 40% Large, 33% Medium

What Are Recent G2 Reviews of Azure Notification Hubs?

What Are G2 Users Discussing About Azure Notification Hubs?

Courier

Courier is notification infrastructure for customer messaging, built for humans and AI agents. It sits between your app and every channel you send on: email, SMS, push, in-app inbox, chat, and webhooks. You send one request, and Courier works out where it goes, what it looks like, and whether the user wanted it at all. Teams use it for the messages a product has to send: onboarding, alerts, receipts, reminders, and account notices. You keep the providers you already pay for. Courier is the layer above them. • Design a message once and it adapts to each channel it goes out on, whether you build it in the visual editor or manage it as code. • Journeys handle the sequencing: waits, batching, digests, and branching on what someone does or ignores. • Add an in-app inbox to your web and mobile apps without building one from scratch. • Users set their own channel and topic preferences, so you are not fielding requests to turn things off. • When a provider fails, Courier fails over to another, and every send lands in one log with its delivery status. Everything in the product is on the API, so the same template or journey works however your team wants to build it: in the visual editor, as code, or handed to an AI agent through Courier's MCP server. Courier connects to 50+ providers, including SendGrid, Amazon SES, Twilio, Firebase, and Slack, and bills per message sent at one rate on every channel, with no per-seat fees. The free tier covers 10,000 messages a month. Twilio, Trusted Health, and Nav run their customer messages on Courier. Founded in 2019 in San Francisco, Courier came out of Y Combinator and is backed by GV, Bessemer Venture Partners, Matrix Partners, Twilio, and Slack Fund.

Average Rating: 4.5/5.0

Total Reviews: 59

How Do G2 Users Rate Courier?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 9.0/10)
  • Segmentation: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Courier?

  • Seller: Courier
  • Year Founded: 2019
  • HQ Location: San Francisco, California
  • Twitter: @trycourier
    1,424 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,230 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 75% Small, 22% Medium

What Do G2 Reviewers Say About Courier?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent customer support of Courier, appreciating multiple contact methods for assistance with issues.
  • Users appreciate the ease of use of Courier, finding it simple to configure notifications and manage recipients.
  • Users appreciate the dynamic notification configuration and excellent customer support offered by Courier.
  • Users love the dynamic email personalization with drag-and-drop design, making customization effortless and enjoyable.
  • Users love the drag-and-drop design feature for creating dynamic emails easily and efficiently with Courier.
Cons
  • Users express concern over API integration issues, limiting connectivity with various social media platforms like Instagram and Snapchat.
  • Users find that while drag-and-drop is useful, customization difficulty at advanced levels can be quite frustrating.
  • Users are frustrated by the lack of integration options with social media services, limiting the platform's connectivity.
  • Users find the limited customization options frustrating, despite appreciating the helpful drag and drop feature.
  • Users are disappointed by the lack of social media integration, limiting their ability to connect across platforms.

What Are Recent G2 Reviews of Courier?

What Are G2 Users Discussing About Courier?

Pushwoosh

Pushwoosh, a trusted omnichannel customer engagement platform for mobile growth, is utilized by over 80,000 businesses globally across diverse industries, including India Today, Media24, Payit, Gismart, Alinma Bank, Bladestorm, and justDice. Effortlessly engage with your customer base through Pushwoosh, leveraging multiple channels like mobile and web push notifications, in-app messages, emails, WhatsApp, and SMS for seamless communication. Stay in touch with your customers at every stage of their lifecycle, from day 1 to lifetime. Keep them coming to your app or website regularly with triggered and scheduled campaigns — enjoy related long-term benefits such as higher retention and revenue. - Elevate customer engagement with tailored push notifications, emails, in-app messages, SMS, and WhatsApp. - Target specific audiences with behavior-triggered campaigns to boost retention rates and enhance customer lifetime value. - Streamline campaign management through segmentation, automation, and optimization tools offered by Pushwoosh. Utilize data-driven analytics provided by Pushwoosh to gain valuable insights via visual dashboards and comprehensive reporting features. Optimize your campaigns by A/B/n testing different variations and improving performance. Benefit from swift integration and onboarding processes, with SDK integration typically completed within hours and full setup within a month. Integrate seamlessly with third-party services such as Amplitude, Google Analytics, Mixpanel, Adjust, Twilio, mParticle, Make, Piano, Tealium, and others to centralize data and enhance functionality for a holistic customer view. Prioritize data security for enterprise compliance and end users’ safety and receive top-notch 24/7 customer support, backed by 5-star reviews. Maximize revenue growth and key app metrics accessing enterprise-grade features starting at $0 per month.

Average Rating: 4.4/5.0

Total Reviews: 50

How Do G2 Users Rate Pushwoosh?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.5/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 9.0/10)
  • Segmentation: 9.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Pushwoosh?

  • Seller: Pushwoosh
  • Year Founded: 2014
  • HQ Location: Rockville, MD
  • Twitter: @Pushwoosh
    893 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    49 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 58% Small, 32% Medium

What Do G2 Reviewers Say About Pushwoosh?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Pushwoosh, making campaign designs and customer journey tracking simple and effective.
  • Users value the quick and responsive customer support from Pushwoosh, enhancing their overall experience and satisfaction.
  • Users value the automation capabilities of Pushwoosh, enabling hassle-free payment management and personalized communication.
  • Users value the easy journey creation tools in Pushwoosh, leading to personalized and engaging email communications.
  • Users value the easy integration of Pushwoosh, appreciating its simplicity and comprehensive functionality for diverse needs.
Cons
  • Users find the reporting issues in Pushwoosh inadequate and suggest improvements for better analytics and insights.
  • Users find the dashboard issues frustrating, particularly with slow loading times and limited reporting options.
  • Users suggest enhancements, particularly for analytics and documentation improvements, to better utilize Pushwoosh's capabilities.
  • Users find the admin UI unintuitive, with hidden features and a lack of polished reports, complicating usage.
  • Users experience notification delays with Pushwoosh, impacting timely message reception and report generation.

What Are Recent G2 Reviews of Pushwoosh?

What Are G2 Users Discussing About Pushwoosh?

Segmentify

Segmentify is an AI-powered personalisation platform that helps eCommerce businesses improve customer experiences and increase conversions. Growth Solutions Boosts conversions and retention with personalised recommendations, engagement campaigns, and upsell strategies. Search and Discovery Enhances shopping with personalised search, dynamic filtering, and product discovery. Channel Marketing Drives multi-channel segmented engagement via email, push notifications.

Average Rating: 4.7/5.0

Total Reviews: 69

How Do G2 Users Rate Segmentify?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.5/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 9.0/10)
  • Segmentation: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Segmentify?

  • Seller: Segmentify
  • Year Founded: 2015
  • HQ Location: London, England
  • Twitter: @segmentify
    1,836 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    65 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 52% Small, 36% Medium

What Do G2 Reviewers Say About Segmentify?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the sales growth achieved with Segmentify, noting significant improvements in conversion rates and customer experience.
  • Users value the automation capabilities of Segmentify, driving significant AOV increases and improving e-commerce performance efficiently.
  • Users value the exceptional customer engagement provided by Segmentify, leading to significant improvements in conversion rates and experience.
  • Users commend the fantastic customer support at Segmentify, highlighting prompt responses and helpful insights for success.
  • Users highlight the fantastic support and proactive assistance from Segmentify, enhancing their e-commerce performance significantly.
Cons
  • Users experience data alignment issues with Segmentify, leading to inconsistent insights and challenges in management.
  • Users find the cost of Segmentify to be prohibitively high, making it difficult for their businesses to afford.
  • Users feel the subscription costs are prohibitively high, making it difficult for smaller businesses to justify expenses.
  • Users face poor customer support, although some improvements are noted with certain representatives' assistance.
  • Users find the slow loading times of Segmentify's widgets frustrating, leading to a less satisfactory experience.

What Are Recent G2 Reviews of Segmentify?

What Are G2 Users Discussing About Segmentify?

Knock

Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drives engagement, growth, and retention. Knock has everything you need to power notifications for your product, including: - A powerful workflow engine to automate and manage your entire cross-channel motion, from in-product messaging to email and push notifications. - Branded, in-product messaging components, including embeddable inboxes, feeds, and lifecycle messages. - Broadcasts make it easy to send effective, one-time messages to custom audiences. - A dynamic template manager for consistent, personalized cross-channel messaging. - End-to-end observability and analytics to monitor platform health and engagement. - Notification preferences give users control of where and when they receive notifications to increase retention. - Powerful integrations with dozens of tools across email, SMS, push, and chat.

Average Rating: 4.6/5.0

Total Reviews: 149

How Do G2 Users Rate Knock?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.0/10 (Category avg: 8.9/10)
  • Ease of Use: 8.7/10 (Category avg: 9.0/10)
  • Segmentation: 7.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Knock?

  • Seller: Knock
  • Company Website:
  • Year Founded: 2021
  • HQ Location: New York, NY
  • Twitter: @knocklabs
    2,106 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, CTO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 72% Small, 21% Medium

What Do G2 Reviewers Say About Knock?

AI-generated summary from verified user reviews

Pros
  • Users find Knock's interface intuitive and easy to use, enhancing workflow design and notification implementation.
  • Users love the intuitive notifications system of Knock, which simplifies sending and managing alerts across various platforms.
  • Users appreciate the excellent customer support of Knock, highlighting fast response times and reliable assistance.
  • Users appreciate the easy setup of Knock, enabling quick integration and seamless experience for all team members.
  • Users highlight the easy integration of Knock, making it a developer-friendly choice with excellent support.
Cons
  • Users find the missing features of Knock, including replay capabilities and problematic email templates, frustrating.
  • Users find the insufficient features in Knock to be limiting, particularly with email templates and documentation clarity.
  • Users find the lack of clarity in Knock's data model and environment system challenging and counterproductive.
  • Users face notification issues with UI updates after commits, leading to confusion and delayed changes visibility.
  • Users find the difficult setup of Knock frustrating, especially with configuration tied to the UI and environment management.

What Are Recent G2 Reviews of Knock?

NICE CXone

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. www.nice.com

Average Rating: 4.3/5.0

Total Reviews: 1,604

How Do G2 Users Rate NICE CXone?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.3/10 (Category avg: 8.9/10)
  • Ease of Use: 8.7/10 (Category avg: 9.0/10)

Who Is the Company Behind NICE CXone?

  • Seller: NiCE
  • Year Founded: 1986
  • HQ Location: Hoboken, New Jersey
  • Twitter: @NICELtd
    14,655 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14,296 employees on LinkedIn®
  • Ownership: NASDAQ: NICE

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Customer Service Agent
  • Top Industries: Consumer Services, Information Technology and Services
  • Company Size: 52% Medium, 34% Large

What Do G2 Reviewers Say About NICE CXone?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive interface of NICE CXone, making it simple for new employees to adapt quickly.
  • Users appreciate the intuitive interface and comprehensive features of NICE CXone, enhancing customer service and usability.
  • Users value the intuitive interface and easy implementation of NICE CXone, enhancing overall efficiency and user experience.
  • Users find the intuitive interface of NICE CXone easy for new employees, enhancing overall customer service effectiveness.
  • Users praise the intuitive interface of NICE CXone, appreciating its ease of navigation and seamless cloud-based calling experience.
Cons
  • Users often face call issues with NICE CXone, experiencing dropped calls and difficulty changing agent status during critical moments.
  • Users experience frequent technical issues with lag, crashes, and outages, disrupting their workflow and impacting performance.
  • Users struggle with the steep learning curve of NICE CXone, highlighting the need for improved training resources.
  • Users express frustration with the missing features in NICE CXone, particularly the lack of integrated tools and supervisor mode.
  • Users consistently face poor customer support, especially in accessing billing and getting timely technical assistance.

What Are Recent G2 Reviews of NICE CXone?

What Are G2 Users Discussing About NICE CXone?

Relay Network

Relay is a secure content delivery channel that enables enterprises to reach and drive customers to action through a personalized, mobile experience, without requiring a login or download. By combining SMS with feed technology, Relay delivers tailored, action-oriented content directly to each customer in a scrolling feed, driving better outcomes across industries like healthcare, financial services, insurance, and life sciences.

Average Rating: 4.3/5.0

Total Reviews: 12

How Do G2 Users Rate Relay Network?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.6/10 (Category avg: 8.9/10)
  • Ease of Use: 8.5/10 (Category avg: 9.0/10)
  • Segmentation: 8.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Relay Network?

  • Seller: Relay Network
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Radnor, PA
  • LinkedIn® Page: www.linkedin.com
    113 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Pharmaceuticals
  • Company Size: 67% Large, 33% Medium

What Do G2 Reviewers Say About Relay Network?

AI-generated summary from verified user reviews

Pros
  • Users highly value the responsive and helpful customer support from Relay Network, enhancing their overall experience and success.
  • Users praise the exceptional support from Relay's team, enhancing the overall user experience and customer engagement.
  • Users highly value the exceptional customer support from Relay Network, enhancing their engagement and overall experience.
  • Users value the responsive communication from Relay's team, greatly enhancing customer engagement and experience.
  • Users value the communication efficiency of Relay Network, enhancing customer engagement with timely and personalized messages.
Cons
  • Users find that Relay Network has several missing features, limiting customization and complicating data handling processes.
  • Users find the incomplete data features of Relay Network limit functionality and complicate their operational efficiency.
  • Users note the insufficient features of Relay Network, citing a need for refinement and improved usability.
  • Users find Relay Network not user-friendly due to navigation issues and a lack of customization and support resources.
  • Users highlight poor customer support that complicates feature customization and slows down data reporting efficiency.

What Are Recent G2 Reviews of Relay Network?

What Are G2 Users Discussing About Relay Network?

Thena

Thena is a new-age customer support platform purpose-built for B2B teams. We're AI-first, and we connect to the modern communication stack like Slack and MS Teams. Join bold modern B2B teams from Vercel, Amplitude, FOX, Etsy, and LaunchDarkly.

Average Rating: 4.9/5.0

Total Reviews: 65

How Do G2 Users Rate Thena?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.6/10 (Category avg: 8.9/10)
  • Ease of Use: 9.6/10 (Category avg: 9.0/10)
  • Segmentation: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Thena?

  • Seller: Thena
  • Year Founded: 2022
  • HQ Location: Palo Alto , California
  • Twitter: @thenaplatform
    540 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 58% Small, 38% Medium

What Do G2 Reviewers Say About Thena?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficient case management of Thena, enhancing customer interaction tracking and support documentation.
  • Users value the efficiency of Thena in managing customer interactions and streamlining communication across teams.
  • Users value the intuitive ticketing system of Thena, enhancing communication and streamlining customer support across departments.
  • Users value the efficient management of customer interactions with Thena, ensuring all requests are effectively addressed.
  • Users value the seamless Slack integration of Thena, enhancing customer support and enabling efficient ticket management.
Cons
  • Users find Thena's limited platform support frustrating, especially for teams using Discord or WhatsApp.
  • Users find Thena's limited platform support frustrating, especially for those using less common communication tools.
  • Users note the limited platform support of Thena, making it challenging for those using other communication tools.
  • Users note the limited platform support of Thena, especially for those using Discord, WhatsApp, or other chat systems.
  • Users often struggle with poor customer support, finding it difficult to get timely assistance for their queries.

What Are Recent G2 Reviews of Thena?

OnSolve Platform

The OnSolve Platform for Critical Event Management is designed to help enterprises, organizations and government agencies identify risk, communicate effectively and manage response holistically. OnSolve combines AI-powered threat detection with mass notification, incident management and travel risk management to form the industry’s most comprehensive unified Platform. We know critical event management is not one-size-fits-all. That’s why the OnSolve suite of products scales to meet your needs. Use one, or any combination, of our award-winning products through every step of the critical event lifecycle: PREPARE with risk assessments, historical trends and statistics before anything even happens. DETECT threats early with accurate, focused alerts and impact assessments. ACTIVATE response teams by disseminating information needed to quickly mobilize. RECOVER faster with the right technology to better understand, handle and mitigate risk. The OnSolve suite of products are cloud-based and used to identify risk, communicate effectively and recover quickly from disruption: Risk Intelligence is powered by AI and supported by humans and gives you the information you need about potential threats to your people and operations. Mass Notification offers precision geo-targeted communications across multiple modalities for comprehensive crisis response. Incident Management provides the ability to initiate, collaborate and manage events posing disruption or harm to your people and operations – all from within one seamless experience. With an open architecture methodology, the OnSolve Platform can be integrated seamlessly into your existing environment. It's easily customizable and simple to use, and it’s backed by 24/7 software support experts.

Average Rating: 4.4/5.0

Total Reviews: 15

How Do G2 Users Rate OnSolve Platform?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.7/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 9.0/10)
  • Segmentation: 9.4/10 (Category avg: 8.5/10)

Who Is the Company Behind OnSolve Platform?

  • Seller: OnSolve
  • Year Founded: 1998
  • HQ Location: Alpharetta, Georgia
  • LinkedIn® Page: www.linkedin.com
    2,411 employees on LinkedIn®
  • Phone: +1 (858) 724 1200

Who Uses This Product?

  • Company Size: 67% Large, 33% Medium

What Do G2 Reviewers Say About OnSolve Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficient alerting system that keeps teams updated and organized for timely incident management.
  • Users value the timely alerts management of OnSolve Platform, enhancing communication and keeping teams informed effectively.
  • Users appreciate the ease of use of the OnSolve Platform, benefiting from timely and customizable alerts during critical events.
  • Users value the real-time, customizable alerts of OnSolve Platform, enhancing timely communication during critical events.
  • Users value the real-time, customizable alerts from OnSolve, enhancing rapid response during critical events.
Cons
  • Users find the platform's complexity challenging due to unclear documentation and navigation issues.
  • Users find the inefficiency in OnSolve's complexity, especially when navigating its less intuitive advanced features and documentation.
  • Users find navigation issues with the OnSolve platform due to complex features and unclear documentation.
  • Users find the poor navigation of the OnSolve Platform challenging, leading to confusion and difficulties in usage.
  • Users find the complex configuration of the OnSolve platform challenging, particularly when using advanced features.

What Are Recent G2 Reviews of OnSolve Platform?

What Are G2 Users Discussing About OnSolve Platform?

GoReminders

Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders & confirmations for your customers, patients, staff, volunteers & more. Customizable reminder messages & recurring appointments. Try it risk-free with our 14-day trial. Quotes from users: "... I didn’t need a complicated booking site and GoReminders is just straight to the point and easy to work with. Some other sites were too confusing to navigate and didn’t get straight to the point."

Average Rating: 4.8/5.0

Total Reviews: 321

How Do G2 Users Rate GoReminders?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.8/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 9.0/10)

Who Is the Company Behind GoReminders?

  • Seller: GoReminders
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Brooklyn, New York
  • Twitter: @GoReminders
    3,349 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Office Manager
  • Top Industries: Health, Wellness and Fitness, Automotive
  • Company Size: 70% Small, 3% Medium

What Do G2 Reviewers Say About GoReminders?

AI-generated summary from verified user reviews

Pros
  • Users find GoReminders to be easy to use, significantly improving client appointment management and reducing no-shows.
  • Users value the appointment reminders feature of GoReminders, significantly reducing no-show rates and improving communication.
  • Users value the preset text reminders feature of GoReminders for reducing no-show rates and ensuring reliability.
  • Users appreciate the automated scheduling and reminders of GoReminders, enhancing efficiency and reducing no-shows.
  • Users appreciate the automated text reminders from GoReminders, significantly reducing no-show rates and enhancing client communication.
Cons
  • Users find GoReminders a bit expensive, especially with additional costs despite having a yearly subscription.
  • Users express frustration over missing features like bulk editing tools and effective import/export options, limiting efficiency.
  • Users face frequent scheduling issues with GoReminders, including limited customization and inadequate support for client management.
  • Users find the pricing issues confusing due to too many options and prefer fewer, clearer tiers.
  • Users find GoReminders has limited features that don't fully meet the needs of tradespeople like themselves.

What Are Recent G2 Reviews of GoReminders?

What Are G2 Users Discussing About GoReminders?

PushEngage

PushEngage is a customer engagement platform built for mid-market and enterprise eCommerce brands that want to grow retained revenue without increasing acquisition spend or engineering load. When paid channels plateau and CAC keeps climbing, PushEngage helps retention and growth teams shift revenue to an owned, high-intent channel: real-time Web and App push notifications — fully driven by marketing, not developers. What PushEngage Does Best PushEngage enables lifecycle, retention, and CRM teams to automate revenue-driving messages based on real user behavior—across web and mobile—without waiting on engineering backlogs. Teams use PushEngage to: - Recover abandoned carts and sessions in real time - Increase repeat purchases and customer lifetime value - Drive AOV with timely, personalized product and offer triggers - Reactivate dormant users with behavior-based automation - Unify Web + App push as part of a modern retention stack Built for Scale, Not SMB Hacks PushEngage is purpose-built for organizations with real volume, real complexity, and real revenue targets. Ideal for teams with: - $25M–$500M+ in annual revenue - 1M+ monthly sessions - A mature martech stack (HubSpot, Marketo, Salesforce) - Limited engineering bandwidth but high retention goals - Web platforms with multi-step checkout or high SKU velocity - Existing or planned mobile apps Why Teams Choose PushEngage Unlike generic notification tools, PushEngage is designed around retention as a revenue function, not just messaging. Key outcomes customers see: - 12–25% uplift in recovery revenue - 15–40% increase in repeat purchases - Reduced CAC dependency by shifting growth to owned channels - Faster experimentation without dev involvement PushEngage puts retention ownership where it belongs — with growth and lifecycle teams — while giving leadership clear, measurable revenue impact. If your acquisition engine is already built and you’re ready to scale revenue more efficiently, PushEngage is the missing retention layer in your stack. New: Official PushEngage MCP Server PushEngage now ships an official MCP (Model Context Protocol) server, so your AI assistant can operate your push marketing directly. Connect once from Claude, Cursor, Windsurf, or any MCP-compatible agent, then create and send notifications, manage segments and audience groups, configure drip and triggered campaigns, and pull performance analytics — all conversationally, with your PushEngage account's permissions. Setup is a single command (npx -y @pushengage/mcp) with no code changes to your site or app.

Average Rating: 4.6/5.0

Total Reviews: 52

How Do G2 Users Rate PushEngage?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 9.0/10)
  • Segmentation: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind PushEngage?

  • Seller: Push Engage LLC
  • Year Founded: 2016
  • HQ Location: West Palm Beach, US
  • Twitter: @PushEngage
    775 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 74% Small, 25% Medium

What Do G2 Reviewers Say About PushEngage?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the customizable push notification features, enhancing engagement with tailored messaging and effective segmentation.
  • Users appreciate the customization and targeting capabilities of PushEngage for delivering personalized notifications effectively.
  • Users appreciate the robust campaign management tools of PushEngage for effectively engaging and notifying their audience.
  • Users value the customer satisfaction with PushEngage, ensuring messages reach interested audiences effectively without social media.
  • Users value the ease of use of PushEngage, finding it simple to create and manage notifications effectively.
Cons
  • Users find a steep learning curve with PushEngage, making it difficult to fully understand the tool initially.

What Are Recent G2 Reviews of PushEngage?

What Are G2 Users Discussing About PushEngage?

TextUs

TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations.

Average Rating: 4.7/5.0

Total Reviews: 606

How Do G2 Users Rate TextUs?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 9.0/10)

Who Is the Company Behind TextUs?

  • Seller: TextUs
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Denver, Colorado
  • Twitter: @TextUsBiz
    1,797 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    61 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Recruiter, Healthcare Recruiter
  • Top Industries: Staffing and Recruiting, Hospital & Health Care
  • Company Size: 48% Medium, 27% Small

What Do G2 Reviewers Say About TextUs?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of TextUs, finding it essential for effective daily communication and management.
  • Users find Messaging on TextUs invaluable for updates and efficient communication, enhancing customer service significantly.
  • Users value the easy communication offered by TextUs, enhancing client and candidate engagement through intuitive text messaging.
  • Users appreciate the efficient communication with candidates and clients, enjoying the quick and responsive interactions.
  • Users find TextUs extremely helpful for communicating with multiple candidates simultaneously, enhancing connectivity and efficiency.
Cons
  • Users report messaging issues with TextUs, including bugs, lack of photo sharing, and inadequate communication about maintenance.
  • Users face limited texting features with TextUs, such as difficulties in mass messaging and delayed notifications.
  • Users face software glitches with TextUs, experiencing issues like system downtimes and message delivery errors.
  • Users find the number issues of TextUs restrictive, particularly with character limits and lack of media support.
  • Users face sending issues with TextUs, experiencing lag in messages and limitations in sending photos and screenshots.

What Are Recent G2 Reviews of TextUs?

What Are G2 Users Discussing About TextUs?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated October 3, 2024