
Lots of great features, their team has really thought ahead on everything we were looking for, couldn't be happier!! Review collected by and hosted on G2.com.
Honestly nothing at this point. We're still working on setting up all of the notifications but thus far there hasn't been one issue come up that we couldn't get a quick reply out of their customer service people on. Review collected by and hosted on G2.com.
PushEngage provides a no-headache, straightforward solution for engaging your website visitors with web push messages. There are a good variety of options available, so you can customize how your messages are presented, utilizing the latest of what the major browsers allow. The cost is reasonable, the analytics are what you would want to see, and they're always making improvements to the interface and product.
The staff is extremely helpful also. Always quick to help when I have questions, and even reaching out to see if they can help find new ways to improve how I'm using the tool.
Overall it has been a great experience, and I would definitely recommend the product to anyone with a medium to large volume of site visitors. Review collected by and hosted on G2.com.
Drip messaging capabilities only offered in the more expensive plans. Review collected by and hosted on G2.com.
PushEngage allows you to stay in contact with your website visitors to notify them of new content or to send customized notifications based on your website visitor's behavior or stage in the buying process. The average consumer requires 7-10 pieces of content before making a purchase decision and PushEngage allows you to accelerate the sales process by delivering content consistently and when it matter most to the consumer. Review collected by and hosted on G2.com.
I actually can't find much that I dislike. Review collected by and hosted on G2.com.
I'm not the most tech-techy person, but the support was extremely friendly & helpful when helping me get setup.
Their pricing plans are also great too, allowing you to test the tool first before making a decision.
100% Recommend Review collected by and hosted on G2.com.
Nothing really, I found the installation process a little confusing, but their support helped me with it.
Other than that, there really wasn't anything. Review collected by and hosted on G2.com.
PushEngage were instrumental in helping me integrate a PWA built in Angular 8 and Ionic 5 with their services. There were conflicts between the angular service worker and the PushEngage service worker but the team helped me resolve all of them. I found them to be very responsive and willing to admit when they didn't know how to do something, they were also relentless in their pursuit of a solution and achieved this with flying colours. I have no hesitation in recommending them. Review collected by and hosted on G2.com.
I found nothing about their service, tech or customer support to complain about. Their command of English is excellent and they are easy to work with. Review collected by and hosted on G2.com.
After using react.js we were not able to collect subscribers. During 10 days of struggle fixing the issue, we had a great customer support by Ayushi. Our e-mails were answered super promptly with all the details to be done for fix. Review collected by and hosted on G2.com.
Subscribers numbers look pretty high, once you start sending notifications, half of it unsubscribes. I wasn't sure if this was a genuine customer behaviour. Review collected by and hosted on G2.com.
I wasn't sure how to do what I needed to be done. When I asked for support they were there immediately and really went out of their way to help. Really first class! Review collected by and hosted on G2.com.
There could be a few more "How to" documents. But with support like they have, they may not need them Review collected by and hosted on G2.com.
We have been using push engage for good 3-4 months now.
a. The product is excellent. It has all the required features that are relevant across businesses of any scale. The audience segmentation and customized notifications can take your conversion rates to as high as 8-10%.
b. The team is highly adaptive and customer-centric. This is one of the best customer experiences we have ever observed. Review collected by and hosted on G2.com.
I won't say that I would dislike anything. However, there are growth areas from the product side which would enhance the productivity and customer experience more. Review collected by and hosted on G2.com.
I like their extra features like the delay of optins, customization of buttons etc. Especially when it comes to website page speed. Customer support is awesome. Review collected by and hosted on G2.com.
Their ease of use. But you can set up easily with the help of their customer support. Review collected by and hosted on G2.com.
PushEngage is a new traffic source that actually converts. It has great customer support for setting it up, and even the founder/CEO came by our office in Amsterdam to help us with some special requests. Review collected by and hosted on G2.com.
A little development improvement would be the HTML fonts/formatting that sometimes copies with text into forms/boxes. But this could easily be fixed very soon, because the platform is evolving fast. Review collected by and hosted on G2.com.
Push Engage is a tool that has been with us for a long time and has helped us a lot in capturing sales with immediacy aimed at specific offers of short duration or availability. It is a very good tool to reach an audience that we did not reach before and to achieve more immediate sales.
It is a flexible tool and the customer service is very attentive and gives us good support. Review collected by and hosted on G2.com.
Not being able to integrate notifications with a feed. Review collected by and hosted on G2.com.
PushEngage helps us to keep in touch with our customers consistently. Our audience loves quick reminders and updates. We love the ease of creating notifications. Review collected by and hosted on G2.com.
I've been using the service for years and don't have one complaint! Review collected by and hosted on G2.com.
실시간 또는 예약 보내기 기능이 맘에 듭니다. 효과는 더욱 좋습니다. 구독자에게 맘 껏 보낼 수 있는 기능이 좋습니다.
결제를 해도 알아서 차감 되고 신뢰와 정직한 것이 감사합니다. Review collected by and hosted on G2.com.
아직은 단점을 찾지 못했습니다. 다만 전날 보낸 내용을 다음날 일괄 복사해서 보내는 기능이 있으면 좋겠습니다. 사용하는데 아무런 불편이 없습니다. Review collected by and hosted on G2.com.
The person that was helping me, really knew the answer to about everything I asked her. Review collected by and hosted on G2.com.
I can't complained about anything, they provided me with a great service and solved the problems I was having in less than 15 mins. Review collected by and hosted on G2.com.
Very usefull tool for a media site and editorial teams - providing good stats. Whenever we contacted the customer team, we got quick and very helpfull feedback. Very good! Review collected by and hosted on G2.com.
Cleanig up your inactive subscribers is only possible once a month - would be nice to be able to do this more often Review collected by and hosted on G2.com.
It is easy to create custom push notifications including headlines, links & photos. Review collected by and hosted on G2.com.
The billing appears mysterious at times, but they have always followed through with what they have said via email. Review collected by and hosted on G2.com.
I love that I can keep lots of notifications in draft, and schedule them out. I can see the stats on each one and check performance metrics easily on my dashboard.
Support is very fast, and very helpful. Review collected by and hosted on G2.com.
I'd like the option to clean my list! I dislike having to ask for that to happen. Review collected by and hosted on G2.com.
been working with them since over 3 years now I guess, they have very good and technical support. The rates are competitive too Review collected by and hosted on G2.com.
So a bit more of relevant segmentation would be much welcomed Review collected by and hosted on G2.com.
Even though pricing was the main reason for us to migrate from Onesignal to Pushengage. Now we see more benefits of it. i.e. Every time we need help with push notifications the support and account manager is there to help immediately.
We also see a higher traffick from push notifications by 5-10% than we did with Onesignal. Review collected by and hosted on G2.com.
Cleanup of inactive subs could be faster/more often. Review collected by and hosted on G2.com.
PushEngage is simple to integrate with any website. This push notifications help my article to reach to my audience. It also increase my page views. Review collected by and hosted on G2.com.
I like the way how the product works. It is simple and easy to integrate Review collected by and hosted on G2.com.
It's easy to use. I love being able to schedule all of my notifications in advance without having to think about them after it's all done. And I can't forget about the support team, they are amazing. Very responsive an Review collected by and hosted on G2.com.
The Segmentation - just a bit, instead of having to click on two different options, it would be easier if I:
1. Name the segment
2. Then create the segment Review collected by and hosted on G2.com.