After evaluating several notification providers, Knock was the clear winner on several fronts. The level of customization that can be achieved due to their very well-thought out APIs and SDKs made it an absolute dream. While many other providers force particular approaches, Knock allowed us to completely tailor the experience in line with our vision. On the backend side of things, they provided SDKs for many different environments which was also a huge plus for us. Finally, from a conceptual point of view, the well-thought out concepts, entities, and workflows meant that our imaginations were really the only limit for how to leverage the platform. Review collected by and hosted on G2.com.
This could be a pro or con depending on how you view it, but because the system is so flexible, there are quite a few different ways you could make use of some of the concepts. You need to spend some time really thinking through your own business case to ensure you're picking the best way. Thankfully, Knock's team were very helpful with clarification and running an approach by to validate it. Review collected by and hosted on G2.com.
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