Thena Pricing Overview

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Thena Pricing Key Insights

Last updated on Apr 09, 2026

Thena offers 3 pricing editions, starting at $0. Thena pricing tiers are designed to support different usage levels and team sizes. Thena also offers a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the Thena pricing table below to figure out the best fit for your needs.

Free — $0 / 10 Users

Standard — $79 / 1 User Per Month

Enterprise — Contact Us / Per Year

Rated 4.9 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Free

10 Users

Set up end-to-end customer support.

Standard

$79.00

1 User Per Month

Customer support AI. Reduce human work with AI

Enterprise

Per Year

Scale to the future with custom AI and unlimited access.

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Zendesk for Customer Service

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Thena Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Product	Price	Features
Freshdesk Freshdesk Email and Ticketing (Growth)	$19.001 User per month billed annually Per Month	Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch
Zendesk for Customer Service Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
Fin Fin with your current helpdesk	$0.991 Outcome	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour. Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more. Customizable tone and answer length. Takes action to update external systems. Transfers to agents directly in preferred Inbox.

Various alternatives pricing & plans

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Pricing information for the above various Thena alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

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