--- title: Courier Reviews meta\_title: 'Courier Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 59 reviews by the users' company size, role or industry to find out how Courier works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 59 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- # Courier Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Courier but has limited features. Are you part of the Courier team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Courier is notification infrastructure for customer messaging, built for humans and AI agents. It sits between your app and every channel you send on: email, SMS, push, in-app inbox, chat, and webhooks. You send one request, and Courier works out where it goes, what it looks like, and whether the user wanted it at all. Teams use it for the messages a product has to send: onboarding, alerts, receipts, reminders, and account notices. You keep the providers you already pay for. Courier is the layer above them. • Design a message once and it adapts to each channel it goes out on, whether you build it in the visual editor or manage it as code. • Journeys handle the sequencing: waits, batching, digests, and branching on what someone does or ignores. • Add an in-app inbox to your web and mobile apps without building one from scratch. • Users set their own channel and topic preferences, so you are not fielding requests to turn things off. • When a provider fails, Courier fails over to another, and every send lands in one log with its delivery status. Everything in the product is on the API, so the same template or journey works however your team wants to build it: in the visual editor, as code, or handed to an AI agent through Courier's MCP server. Courier connects to 50+ providers, including SendGrid, Amazon SES, Twilio, Firebase, and Slack, and bills per message sent at one rate on every channel, with no per-seat fees. The free tier covers 10,000 messages a month. Twilio, Trusted Health, and Nav run their customer messages on Courier. Founded in 2019 in San Francisco, Courier came out of Y Combinator and is backed by GV, Bessemer Venture Partners, Matrix Partners, Twilio, and Slack Fund. * * * Seller [Courier](https://www.g2.com/sellers/courier) Discussions [Courier Community](https://www.g2.com/products/courier/discuss) Languages Supported English Solution Type All-in-One Overview by Thomas Schiavone (CEO @ Courier) Show More ## Pricing Pricing provided by Courier. ### Developer $0.00 ### Pro Pay As You Go [ View More Pricing Information ](https://www.g2.com/products/courier/pricing) ## Top-Rated Alternatives [ ![Knock](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Knock") Knock 4.6/5(147) ](https://www.g2.com/products/knock-knock/reviews) [ ![OneSignal](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OneSignal") OneSignal 4.7/5(1,228) ](https://www.g2.com/products/onesignal/reviews) [ ![Twilio SendGrid Email API](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio SendGrid Email API") Twilio SendGrid Email API 4/5(368) ](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) [ View All Alternatives ](https://www.g2.com/products/courier/competitors/alternatives) ## User Insights Average based on 59 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Evgeniy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evgeniy P.") EP Evgeniy P. Full-Stack Software Engineer Small-Business (50 or fewer emp.) 2/13/2025 "This is a great platform for sending noficaitons in a nice easy to implememt way." 4/5 What do you like best about Courier? I like it for its ease of use and the fact that you can configure and select the recipients of the notifications dynamically. The customer support also appears to be great as there are plenty of ways to contact the support staff in case of questions or software or integration issues. Review collected by and hosted on G2.com. What do you dislike about Courier? Perhaps the only concern I have with this platform is the fact that there are currently no options to integrate the platform to different social media services (e.g. Snapchat,Instagram etc.) Review collected by and hosted on G2.com. What problems is Courier solving and how is that benefiting you? It is a great way to set up an infrastructure that sends out notifications to users in plenty of different ways. I like the notification scheduling functions that allows you to send notifications at specific times so the users might have the chance to look at them at times at which they are using mostly their devices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shiva A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shiva A.") SA Shiva A. Senior Software Engineer Computer Software Small-Business (50 or fewer emp.) 8/22/2024 "A Developer's API for Easy Design and notification with Courier" 5/5 What do you like best about Courier? Courier is an API for notifications that makes it easy to design and send notifications through various channels like email, Slack, SMS, and push notifications using a single API. It allows us to customize notification designs according to our needs, simplifying email management. Additionally, it keeps a record of all notifications for troubleshooting purposes. Review collected by and hosted on G2.com. What do you dislike about Courier? Courier uses handlebars js, which may be hard to learn and costly for small businesses, especially if high notification volumes are needed. Review collected by and hosted on G2.com. What problems is Courier solving and how is that benefiting you? Courier helps me manage and deliver notifications across multiple channels such as email and SMS through a single API. It also helps me create custom designs without writing code. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Wuhibeselassie N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wuhibeselassie N.") WN Wuhibeselassie N. Full-stack Developer Small-Business (50 or fewer emp.) 8/30/2024 "A developer who's satisfied with courier" 5/5 What do you like best about Courier? It's great for sending reports, messages and notifications across different platforms and I have a track of all events and messages sent time-stamped on their dashboard Review collected by and hosted on G2.com. What do you dislike about Courier? Not having templates that can work for different events Review collected by and hosted on G2.com. What problems is Courier solving and how is that benefiting you? It's easing the process of integrating different email providers by having a centralized hub where we just think about the templates and events and courier handles the integration with providers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Vijay Kumar R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay Kumar R.") VR Vijay Kumar R. Software Engineer Small-Business (50 or fewer emp.) 9/20/2024 "My experience using courier as a email template" 4.5/5 What do you like best about Courier? The best think about courier is the ability to create dynamic email with drag and drop design. Review collected by and hosted on G2.com. What do you dislike about Courier? Although drag and drop feature is very helpful, but custimizing at the hightest level is very pain. Review collected by and hosted on G2.com. What problems is Courier solving and how is that benefiting you? Courier is solving the issue of templating email which is very hard to customize for resposive devices. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Eric R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric R.") ER Eric R. Product lead Small-Business (50 or fewer emp.) 8/23/2022 "Great product, saves a lot of development time." 4.5/5 What do you like best about Courier? I like the fact you can quickly add providers to support new channels of communication with minimum code. We use Slack, Teams and Email and it saves a lot of time to have our content editable by non-technical users in a central place. Before we did all our notification templates in-code and developers were a bottleneck to the smallest change. It is no longer the case now, thanks to Courier. We can focus our energy on another aspect of our product. I find the paid plans to be affordable as well. Review collected by and hosted on G2.com. What do you dislike about Courier? They are still a company that is scaling up. We occasionally run into small bugs or format issues, but they are addressed quickly by their team in our support channel. Review collected by and hosted on G2.com. What problems is Courier solving and how is that benefiting you? Saves time. We can focus on the parts of our product that are a real differentiator vs writing boilerplate code. There are also other features that we haven't explored yet. So lots of value. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![John M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John M.") JM John M. Small-Business (50 or fewer emp.) 2/26/2023 "An amazing application" 4.5/5 What do you like best about Courier? Easy UI and fast to implement on the development side Review collected by and hosted on G2.com. What do you dislike about Courier? Sometimes emails don't get through, but this might not be Courier Review collected by and hosted on G2.com. What problems is Courier solving and how is that benefiting you? I'm building an application which helps students sent compliments to one and other. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jonathan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan M.") JM Jonathan M. Principal Small-Business (50 or fewer emp.) 8/23/2022 "Notifications made Easy!" 5/5 What do you like best about Courier? Courier makes implementing a great notification experience across all platforms. Whether it is web, mobile, SMS, they give you a simple interface to do this. Their API is simple and their documentation is great. From a developer standpoint, they provide great documentation and great logging information to help you support your notifications. Review collected by and hosted on G2.com. What do you dislike about Courier? The only real draw back I have seen is I would like to have automatic user creation without having to call the create user end points. They allow sending messages with the user information but those end points don't create the user. Review collected by and hosted on G2.com. What problems is Courier solving and how is that benefiting you? We use Courier to notify our users of important data when they are away from their computer. We do this via the SMS and mobile integrations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/23/2022 "Valuable flexibility of providers, needs some stability improvements in the web editor" 3/5 What do you like best about Courier? The fact that you can switch email providers easily allows us to prevent vendor lock-in as we scale. The sheer number of providers makes me confident I can use just about any service I think is suitable. The designer is simple to use and flexible when it works. The fact that product folks are able to tweak email designs without involving engineering is a huge productivity win. It looks like there are many other channel capabilities besides email that we could look to use in engaging our customers. Review collected by and hosted on G2.com. What do you dislike about Courier? The web editor has about a 70% chance of working at any given moment. (I normally use Edge, but seems more consistent on Chrome?). When it doesn't work, the page seems to get stuck loading (some content loads, but the loading indicator continues to flash). It happens frequently enough that it can be painful to get work done on something that Courier otherwise makes very easy to accomplish. Review collected by and hosted on G2.com. What problems is Courier solving and how is that benefiting you? We use it for sending emails to customers about any updates related to their accounts. It frees up engineers from the design/format aspect of messaging, but at the same time makes it very easy for engineers to integrate data. It is preventing us from needing to commit to something like AWS SES and invest time/effort into setting up a custom integration and allows us to pivot between providers if needed. Review collected by and hosted on G2.com. Show More Response from Nate Munger of Courier [Editedit](https://www.g2.com/survey_responses/courier-review-7023679/official_response/edit) Hi! Thank you for the feedback on the performance of our UI in the MS Edge browser. If you see this behavior again, please email me Nate@ or support@courier.com so we can investigate formally. In the meantime, our Support Engineer is doing some investigation of Courier and Edge to see if we can identify any compatibility issues ourselves. We appreciate you taking the time to share your thoughts on Courier with the world 🙏. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") UH Verified User in Human Resources Mid-Market (51-1000 emp.) 8/30/2022 "Courier simplifies the process of creating notifications" 4/5 What do you like best about Courier? Working with Courier is a great experience, and as a developer, it helps that I can create notifications quickly across various platforms. Courier is also very well documented and has a ton of other great features such as detailed logs and tracking. Review collected by and hosted on G2.com. What do you dislike about Courier? The conditional rendering of text/components was initially tricky. I can this being a bigger issue for non devs. There were also some bugs that I faced on the platform where I wasn't able to see some workspaces when logging in (apparently the issue was related to ultrawide monitors) which was a little bit frustrating. However, customer support was very quick to respond! Review collected by and hosted on G2.com. What problems is Courier solving and how is that benefiting you? Templating emails is streamlined for us and is also fairly intuitive. We are also able to free up more hours for feature development work. I'm sure there are a lot more features that I haven't seen yet but overall, it's great. Review collected by and hosted on G2.com. Show More Response from Nate Munger of Courier [Editedit](https://www.g2.com/survey_responses/courier-review-7055874/official_response/edit) Thank you for reaching out to support about the Ultrawide monitor issue related to workspace management. I'm following up internally to understand where that stands. Thank you also for the insight into areas we can improve. I'd love to know more about your thoughts on how we set conditions on channels, text, blocks etc. Do you have specific UI or UX improvements you'd recommend? If you'd prefer, you can reach out to me directly at nate at courier dot com. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/23/2022 "Simplified notifications with amazing customer support" 4.5/5 What do you like best about Courier? The customer support from Courier has been amazing! We wanted to leverage existing Postmark templates to ease into using Courier. We found a couple of issues and the Courier team implemented our fixes in less than a week which enabled us to leverage existing assets before a full cut-over. Other than the support, we appreciate that almost everything has an API. The developer and supporting docs are first class. Review collected by and hosted on G2.com. What do you dislike about Courier? Using multi-channel notifications was a little challenging to get status updates from Courier outbound webhooks. It hasn't been a blocker for current work and Courier has also made improvements for us. Review collected by and hosted on G2.com. What problems is Courier solving and how is that benefiting you? Courier allows us to build a robust notification system across many channels with little effort. One pain point we have with our legacy system is custom branding for each of our customers. We will leverage the built-in Courier capabilities to streamline this and make it scalable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Courier? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Courier ](https://www.g2.com/products/courier/discussions/new) GU Guest User • Last activity almost 2 years ago What services do couriers provide? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-services-do-couriers-provide) [ View all Discussions ](https://www.g2.com/products/courier/discuss) ## Pricing Options Pricing provided by Courier. ### Developer $0.00 ### Pro Pay As You Go ### Enterprise Contact Us [ View More Pricing Information ](https://www.g2.com/products/courier/pricing) Courier Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_01102c606d7f7856a116830aca46182e/knock-knock.png "Product Avatar Image") Knock 4.6/5(147) [ Compare Now ](https://www.g2.com/compare/courier-vs-knock-knock) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_71577b0678d3ce4ff66cd7045e79f465/twilio-sendgrid-email-api.jpg "Product Avatar Image") Twilio SendGrid Email API 4/5(368) [ Compare Now ](https://www.g2.com/compare/courier-vs-twilio-sendgrid-email-api) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e6d9338f250174ed915e718b8144e5a/braze.jpg "Product Avatar Image") Braze 4.5/5(1,689) [ Compare Now ](https://www.g2.com/compare/braze-vs-courier) ##### ##### Courier Features Administration Template Creation Custom Unsubscribe Email Segmentation Integrations Event Tracking API Mail Send API Platform Custom Tracking Domain Documentation Tracking & Reporting Optimization Personalization Rich Notifications [ View More Features ](https://www.g2.com/products/courier/features) ##### Categories on G2 [Transactional Email](https://www.g2.com/categories/transactional-email)[Push Notification](https://www.g2.com/categories/push-notification)[Proactive Notification](https://www.g2.com/categories/proactive-notification) [Transactional Email](https://www.g2.com/categories/transactional-email)[Push Notification](https://www.g2.com/categories/push-notification)[Proactive Notification](https://www.g2.com/categories/proactive-notification)[Notification Infrastructure](https://www.g2.com/categories/notification-infrastructure) [Show MoreShow Less](javascript:void(0);) ##### Explore More [TrustArc vs Osano vs Ketch for a company comparing website privacy auditing tools to manage GDPR and CCPA compliance: which covers the widest range of regulations without requiring a dedicated legal team to interpret the results?](https://www.g2.com/discussions/trustarc-vs-osano-vs-ketch-for-a-company-comparing-website-privacy-auditing-tools-to-manage-gdpr-and-ccpa-compliance-which-covers-the-widest-range-of-regulations-without-requiring-a-dedicated-legal-team-to-interpret-the-results)[Best free AI image generator tools for hobbyists and amateur creators](https://www.g2.com/discussions/best-free-ai-image-generator-tools-for-hobbyists-and-amateur-creators)[ACCESS Newswire vs Notified Investor Relations Websites vs Presspage for a public company evaluating investor relations website builder platforms: which gives the best combination of SEC-compliant web presence, press release distribution, and investor engagement tools?](https://www.g2.com/discussions/access-newswire-vs-notified-investor-relations-websites-vs-presspage-for-a-public-company-evaluating-investor-relations-website-builder-platforms-which-gives-the-best-combination-of-sec-compliant-web-presence-press-release-distribution-and-investor-engage) [Which machine translation API gives the best balance of translation quality, response speed and cost per character for a developer building localization into a product?](https://www.g2.com/discussions/which-machine-translation-api-gives-the-best-balance-of-translation-quality-response-speed-and-cost-per-character-for-a-developer-building-localization-into-a-product)[What are the top-rated database monitoring platforms for cloud deployments?](https://www.g2.com/discussions/what-are-the-top-rated-database-monitoring-platforms-for-cloud-deployments)[Pros and Cons Details](https://www.g2.com/products/courier/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)