My account executive, Elizabeth, has been an exceptional partner. She is always quick to respond and consistently provides thoughtful, strategic advice on how to make the most of the platform to boost customer engagement. Relay has greatly improved our customers' experience by allowing us to deliver timely, access-related communications at important points in their journey. Additionally, I find Relay’s survey feature particularly valuable, as it delivers real-time insights that enable us to continually refine and personalize the customer experience.

I collaborate with numerous external partners, and Relay stands out as one of the best. Their team-oriented approach and responsiveness make them quick to help solve problems and support every initiative we have underway.

What I like best about Relay Network, is the hands-on support we receive from our Client Success Director. Even after using the platform for 3 years, there are still questions that arise and it's to know who to go to for help.