Segmentify Reviews & Product Details

Segmentify is an AI-powered personalisation platform that helps eCommerce businesses improve customer experiences and increase conversions. Growth Solutions Boosts conversions and retention with personalised recommendations, engagement campaigns, and upsell strategies. Search and Discovery Enhances shopping with personalised search, dynamic filtering, and product discovery. Channel Marketing Drives multi-channel segmented engagement via email, push notifications.

Seller

Segmentify

Discussions

Segmentify Community

Languages Supported

Azerbaijani, Czech, German, English, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish, Turkish

Solution Type

All-in-One

Overview by

Murat Soysal (Co-founder at Segmentify)

Pricing

Pricing provided by Segmentify.

Basic

€149.00

Per Feature Per Month

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 73 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Segmentify Integrations

(3)

Integration information sourced from real user reviews.

Segmentify Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Segmentify, and what problem is it built to solve?

Segmentify is an e-commerce personalization platform built to tailor recommendations and content using shoppers’ behavior and preferences. It combines product recommendations, email campaigns, push notifications, and analytics to help online businesses engage customers.

What languages does Segmentify support?

Segmentify supports 12 languages, including Azerbaijani, Czech, English, French, German, and others.

What company sizes and industries is Segmentify the best fit for?

Segmentify’s customer base spans small businesses, mid-market companies, and enterprises, with the strongest representation across retail and apparel and fashion. Food and beverages is another represented industry.

Company sizes: Small businesses, mid-market companies, and enterprises
Industries: Retail and apparel and fashion, with food and beverages also represented

How long does it take to implement Segmentify across a team?

Implementation is most often reported as taking less than a month, and some teams describe going live in under a day. Longer implementations are also reported, though less often.

Time to go live	Relative frequency
Less than 1 month	Most common
Less than 1 day	Less common
1–3 months	Occasional
3–6 months	Occasional

What customer support options does Segmentify provide, and how do users find the overall support experience?

Support is available through direct channels such as phone, email/help desk, and chat. Users describe the team as responsive, helpful, and proactive, especially when resolving technical issues, though some report support problems or inconsistent experiences.

What features or capabilities could make Segmentify even more useful?

Segmentify could be more useful with clearer reporting and more detailed insights, along with greater control over search and personalization settings. Users also point to opportunities to refine the product’s configuration options.

Make reporting and analytics easier to navigate, with more flexible insight views.
Improve search specificity and give teams more control over search results.
Expand customization for segments, recommendations, and campaign settings.

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Ahmet C.

Co-Founder & Brand Owner

Small-Business (50 or fewer emp.)

7/17/2025

"The Smartest Way to Understand and Engage Your Customers – Just Like We Do at Egeye Dönüş"

5/5

What do you like best about Segmentify?

The personalization engine and customer journey-based automations are what we like best about Segmentify. Thanks to its smart segmentation and real-time recommendations, we’ve significantly increased our conversions and average basket size. It’s also super easy to use — the panel is intuitive, and everything is set up quickly. What makes the experience even better is the Segmentify team: always responsive, supportive, and solution-oriented. They feel more like an extension of our own team rather than a third-party tool. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

There isn’t really anything major to complain about. Occasionally, when new features are introduced or the UI is updated, there’s a short adaptation period. But the support team is always quick to assist and smooth out the process. Overall, it's a very solid platform with responsive people behind it. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

Segmentify helps us tackle two key challenges: increasing first-time conversions and bringing back inactive users. Their smart segmentation and behavior-based automation allow us to display highly relevant products at the right moment. Cart abandonment recovery, personalized banners, and timely web push notifications have significantly improved our customer retention and boosted average order value. It's like having a 24/7 digital sales assistant working behind the scenes. Review collected by and hosted on G2.com.

Peter O.

Chief Marketing Officer

Small-Business (50 or fewer emp.)

1/7/2025

"Excellent help, easy to understand UI and loads of functionallity"

5/5

What do you like best about Segmentify?

I would say the staff at Segmentify. The software itself is amazing, but the help ypu get is amazing. Helpfull, sharing tips and tricks, best practices and more.

It's easy to use for every day tasks, like keeping track of products in need of attention.

Setting up basic rules for keeping contact with your customers etc.

Integration was flawless and basically more or less just implementing a GTM-script.

We use Segmentify for both analyze and marketing every day.

Every problem we have run in to using the software has been quickly handled by comptent workers at Segmentify. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

I would say there is actually nothing that i dislike with Segmentify.

However, with 20 years in eCommerce - i tend to have extremly specific wishes on software.

Ofcourse all this functionality doesn't exist in Segmentify yet.

But they have allready implemented some of the things i've wished for. And i feel confident the rest will come in due time. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

Segmentify simplifies tasks that are really timeconsuming taking out the data yourself.

For example targeting products in need of attention, high runners, low runners, products with lots of visits but few conversions.

The UI gives me a real clear picture of what products do well or bad in different channels, making it easier for me to allocate my marketing budget to be as efficient as possible.

I find it hard to compare personalization between different companies, but we did a A/B-test comparing Segmentify to our earlier partner and Segmentify won on all categories.

Not with a land slide, but with a small win on every KPI.

The search tool needed some configuration to work properly for us (we have 100k+ products, so it's extremly important for us).

But after a couple of days it's working just fine. There are a lot of functionality that's new to us that we really enjoy. Incorportaing banners in the search etc.

I think we only touched what we can do yet, so we are trying to implement something new every week.

We also use Segmentify for mails.

Both bulk emails and segmented/automated ones.

The UI for sending mails could be a bit more clear. The build-part is really easy to understand - but implementing codes, specific audiances or specific personalization needed some training.

But then again, all new software does. Review collected by and hosted on G2.com.

Cian M.

Digital Marketing Manager

Small-Business (50 or fewer emp.)

12/19/2024

"Great software that provides a unique personalised customer experience"

4/5

What do you like best about Segmentify?

Widgets are fantastic and enable us to customise our fans experience on NBL Store. AI bundling has been a huge success for us! It's capabilities are endless and the team are always willing to test new features and ideas until you're satisified. Our Account Manager, Ada Zehir, has been incredible since he took over our account. Very considered in his approach, goes above and beyond and acts quick. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

My main issue with Segmentify is the widget loading times, this is why I didn't give a 10 score for recommending. I accept this will never be simultaneous, but in some instances, it can take 3-4 seconds to load after our page has fully loaded for users which can make some customers unsure, and in general, is a poor experience. Review collected by and hosted on G2.com.

Catherine G.

Marketing Director

Small-Business (50 or fewer emp.)

Originally submitted 5/28/2020

"Great product & great service"

4.5/5

What do you like best about Segmentify?

The product was really easy to implement on our website and has led to AOV uplifts of 40% on those customers who click on the recommendations on our website.

The service from Segmentify is fantastic, with any issues sorted promptly. They are very pro-active, always making suggestions on how we can improve our website performance and they are quick to respond and if there are ever any issues they look to find ways to resolve these. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Nothing that I can think of. Service and product both great. Review collected by and hosted on G2.com.

What problems is Segmentify solving and how is that benefiting you?

We use Segmentify's recommendation tool, push notification and social proofing. The recommendation widgets have helped us to increase our AOV and units per order and the push notifications have increased awareness and traffic to our site. We are still testing the social proofing but are hopeful that this will have improved conversion rates. Review collected by and hosted on G2.com.

David A.

Contract & Interim

Mid-Market (51-1000 emp.)

12/20/2024

"Segmentify: A Valuable Tool for Woox.cz"

5/5

What do you like best about Segmentify?

We implemented Segmentify on our new e-shop Woox.cz and immediately saw measurable improvements in conversion rates, confirmed through ongoing A/B testing. The implementation was fast despite our complex pricing structure, and their support team was professional and responsive. The KAM team has been proactive, client-focused, and aligned with our CRO goals. Their assistance during a challenging period, following a warehouse flood, was particularly appreciated. While not the sole driver of our success, Segmentify has proven to be a reliable and effective tool for enhancing our e-commerce performance. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

We have no complaints, we are satisfied and wish the Segmentify team much success in the future. Review collected by and hosted on G2.com.

Stanisław B.

Owner

Small-Business (50 or fewer emp.)

Originally submitted 6/17/2025

"Strong Algorithms"

4.5/5

What do you like best about Segmentify?

The recommendation algorithms work well. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

We had some problems with technical support but thanks to Alperen Gülnar, everything is much better. Review collected by and hosted on G2.com.

Tomasz H.

Managing Director

Small-Business (50 or fewer emp.)

12/11/2024

"Great ability to simplify process of data analysis."

5/5

What do you like best about Segmentify?

Improvement in customer experience that increase sales. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Cost of the service is too high for my business. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Enterprise (> 1000 emp.)

12/11/2024

"User-Friendly and Fast Response"

4/5

What do you like best about Segmentify?

Segmentify is a great option to improve your site performance and sales revenue. If you wish to make changes, there are experts available who can quickly get in touch and take action. Although there are areas where the tool can be improved, it is very clear that it provides added value. Review collected by and hosted on G2.com.

What do you dislike about Segmentify?

Custom notifications sent based on the customer journey and making simple changes through the dashboard are areas where modifications can be made. Review collected by and hosted on G2.com.