Segmentify Reviews & Product Details

Segmentify Overview

What is Segmentify?

If you’re looking for a personalisation solution to increase sales, boost customer engagement and provide better insights into your customers than other solutions then look no further. Imagine a tool that already knew your customer's preferences before they landed on your site, and was able to recommend the right products to the right customer at the right time. Segmentify creates a personalised shopping experience across every customer touchpoint in real-time, giving you the best advantage over your competition. Powered by machine-learning technology, Segmentify tracks and targets individual website visitors according to their unique online buying habits better than any personalisation platform on the market. Don’t take our word for it - Forbes mentioned us as one of the top machine learning companies to watch!

Segmentify Details
Website
Languages Supported
German, English, French
Product Description

Segmentify is a SaaS tool that helps e-commerce managers convert visitors to customers by making smart recommendations.


Seller Details
Seller
Segmentify
Company Website
Year Founded
2015
HQ Location
London, England
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®

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Segmentify Reviews

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The algorithms work very well and the product recommendations are very successful. Customers' needs are responded very quickly. Review collected by and hosted on G2.com.

What do you dislike?

The only point I can say negatively; The system in which the products are read can be more synchronized with their own systems. In addition, fast actions can be taken at the point of new products&new features. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We prefer to use segmentify products on search result pages and to bring the result page with Segmentify. They are good at the point of suggestions, especially the smart algorithms work very well and can measure the customers' movements very well. The biggest problem is the control of the differences between the feed and the system. In addition, the trendify product can be further developed. For example, the data of complementary products can be more detailed, in basket readings and analyzes can be made. In addition, the trendify product can be further developed. For example, the data of complementary products can be more detailed, in-basket readings and analyzes can be made. In general, we are very satisfied with using the Segmentify product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can better see the customer's needs and take faster solution actions with Segmentify . For users, there is a very good navigation and their needs are clear in their minds faster. Especially with the Bannerify product that we have just started to use, we can see how users respond to our choices. Accordingly, we can draw our road map. Enjoy working with Segmentify especially Merve Sarıalioğlu and Mustafa Biçer. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Segmentify have a perfect success-team that will help turn any ideas into reality. It's easy to integrate and configurable in the segmentify backend where the recommendations should be displayed. In addition to product recommendations on the website, email automation and push notifications are also offered. This and the e-commerce analysis round off the marketing stack. Review collected by and hosted on G2.com.

What do you dislike?

It would be nice if there could be implemented a api-integration instead of integrate external javascript code. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We using Segmentify to increase conversion on our onlineshop. With segmentify we can now also display personalized product recommendations in our blog. Push messages, search recommendations and retargeting emails by segmentify have also increased our sales. Review collected by and hosted on G2.com.

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Ecommerce Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It is very easy for us to use the Segmentify panel. The recommendation tool is very powerful. Our customers can easily view top-selling products, new products, and personalization products. The Segmentify account team is very helpful in every way. We hold meetings every month and improve our cooperation. Review collected by and hosted on G2.com.

What do you dislike?

We need more and more new products for improve our website and sale performance. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think they will be satisfied. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using Segmentify helps our customers find the product they are looking for more easily. We are making our website more dynamic. In this way, we increase our conversion rate. Review collected by and hosted on G2.com.

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Director Of Ecommerce
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

People oriented management, Easy to use control panel, Fast & amazing service Review collected by and hosted on G2.com.

What do you dislike?

Low accuracy product recommendations for the products with very few visits. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

People orientedness brings quality in service. Being a 4 year customer of segmentify, people who work in this company understands your needs fast and do their best to give more than you need, they are experts of e-commerce. User friendliness of the control panel was the primary spark for me to choose this awesome tool. They also publish a podcast series which I find very informative, called "Adalardan Modalardan E-ticaret Muhabbetleri". Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

CR and AOV uplift Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I really like that there is a good variety of widget types and algorithms available to configure to best suit your customers. Also that the placement of widgets etc is very flexible and customisable. Segmentify has a lot of strong points such as those, but the close working relationship with our account manager Merve and the customer success team is the strongest point. We have monthly review meetings to assess and improve performance, so nothing gets put on the long finger for months without getting addressed. This is much better than what we had previously with Nosto, which had much less frequent meetings. Review collected by and hosted on G2.com.

What do you dislike?

I'd really like the ability to use segmentify AI to run retargeting ads on Facebook. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our product recommendations, push notifications and emails through segmentify are bringing very relevant products to our customers. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The feedback and help from the account managers assigned by segmentify means we are constantly being updated with how to best take advantage of the software. Thanks to this we are able to constantly test and try to get the best returns possible. Review collected by and hosted on G2.com.

What do you dislike?

To take full advantage of certain aspects a graphic designer along with intermediate knowledge of HTML/CSS is needed to fully customize segmentify to your brand. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Segmentify comes with a trial, as with implementing any software in eCommerce, it is always best to trial and see the results. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Segmentify is helping us increase our conversion rate along with our AOV while keeping in touch with customers through personalized remarketing. Review collected by and hosted on G2.com.

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Founder, Managing Partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We have been working with Segmentify for more than 3 years. Besides improving conversion rate, I respect their technologies with its stability. It is very important that 3rd party codes working smooth. Segmentify never disappointed me even a single day for these years. It has a very user-friendly admin panel. Review collected by and hosted on G2.com.

What do you dislike?

Couldn't manage to add multiple users and their roles on the admin side. Need to get help from the customer support team. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

helps us with product recommendation. Its technology and analytics define the true match of the products on every single page. This helps us to improve our conversion rates. We use automated web push campaigns with Segmentify. In stock, newbies, basket abandonment, in sale, etc. Review collected by and hosted on G2.com.

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Marketing and Sales Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

With Segmentify we were able to integrate widgets that suggest best products to customers on the base what he or she looked. We are very satisfied with push notifications as well. The system is easy to use nevertheless that they have great customer support and they are fast and always ready to help. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes widgets are not quite compatible with the promotions we have. In that case, we turn it off, which is also very simple to do. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Segmentify helped us build more customer-friendly and personalized page. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

They work with us as a team member and we improve customer experience together.

Their solution is flexible, such as we can use the necessary filters to manage our offers. We can easily test algorithms, types, and positions of widgets to increase sales. They always encourage us to test new widgets, algorithms to increase sales and evaluate the test results with us to decide the next steps.

Moreover, they are open to innovative solutions, we integrated our Customer Segmentation into Segmentify Algorithms to offer more precise products among a very large variety of brands and price ranges. Their development team is great. Review collected by and hosted on G2.com.

What do you dislike?

The reporting options needs to be simplified Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Segmented Product Recommendations and the result is increased Add to Cart Rates Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Segmentify team works very very hard, when I send an email, they always answer me in 10 minutes. They understand my requirement and present 2-3 alternatives solution, then we make a brainstorm . I think, product that we use is excellent and we gain high incremantal revenue per mounth. Review collected by and hosted on G2.com.

What do you dislike?

I think there is no week side on product recommendation. I'm very happy to work with segmentify Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You must work with Segmentify! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With segmentify, I can do personalizied recommendation truely on home page, ı can show must popular products on brand page or category page. I can show complementary product on basket page. I think the best one is ; After I work with segmentify I can show last visited product to customer truely and this perform very very well. I think segmentify is the best! Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Once Segmentify integration code is implemented to the website, personalised content can be delivered to the website visitors which can result in higher conversion rates.

Fast customer support and flexibility to make changes on the products in accordance with the business needs. Review collected by and hosted on G2.com.

What do you dislike?

Constant onsite check is required for the recommendation products because sometimes they do not work the way they are supposed to.

Service fees can be costly for small-medium enterprises. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure to clarify your expectations and make regular checks. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use segmentify to show personalised product recommendations on our webpages. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Really great team who were brilliant through onboarding and moving over to our account manager. Review collected by and hosted on G2.com.

What do you dislike?

Nothing really although it would be great to see further improvements in the search feature which I have already been told are being done. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Trendify was a real bonus, being able to quickly see which products are converting well and which are not. Review collected by and hosted on G2.com.

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Product Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Provide quick solutions to problems. They are very fast.. Review collected by and hosted on G2.com.

What do you dislike?

They should do more ab tests, better reporting.. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to offer users more product recommendations quickly. It saves us a lot of operational costs. Review collected by and hosted on G2.com.

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E-Commerce Assistant Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Easy to use / Algorithms that implied on recommendations are good and beneficial in order to up your conversion rates / Can touch your customers from the various ways / Service quality is good Review collected by and hosted on G2.com.

What do you dislike?

I would like to show different recommendation algorithms under the different product detail pages but we could not configure that. I can not say it is a dislike but it was nice to have. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

-Recommendations(Personalized and non-personalized) Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Segmentify were easy to integrate with, provided expert knowledge and guidance throughout. Our account manager Merve is super efficient and is always quick to help. Results were almost instant. We have seen a positive upturn in our sales figures which speak for themselves. Review collected by and hosted on G2.com.

What do you dislike?

Honestly, there is not any section of segmentify you could fault. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are now offering customers a more personalized experience that they previously missed out on with us. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The ease of the product coupled with great management (Merve!) and recommendations. Review collected by and hosted on G2.com.

What do you dislike?

Nothing that I can comment on - its just seems to work. Maybe packaging the software so can be used across multiple brand channels under the one business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Just realising the widgets that are available, putting them in place and measuring/pivoting on the results. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Innovative ideas, quick on boarding, good performance, great insights, invaluable tool Review collected by and hosted on G2.com.

What do you dislike?

Internal search algorithm and inability to do re-directs Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easy to use, quick to install, excellent support and recommendations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Recommendations, Internal Search and Push Notifications.

Good results on recommendations, Internal search is ok, have not spent enough time on Push notifications. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

the quality of the service; with basar!!! Review collected by and hosted on G2.com.

What do you dislike?

that my widgets are showing product with out stock Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

the purchase, the increment in the UT (unist per transaction)

the email i love it and the search box Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Increasing my AOV and Con Rate were the best thing id say! Review collected by and hosted on G2.com.

What do you dislike?

There is nothing like that so far and never a crossed Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

we didint have upsell-crossell, push notifications and more but now we have everything ! Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use, simple interface. Helpful team. Review collected by and hosted on G2.com.

What do you dislike?

We have no reason not to love. A successful software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do not hesitate to contact with Segmentify. The team will help you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We made customer visits more effective. We achieved success in cross-campaign and product sales. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

A partner who follows business, develops personalization, finds quick solutions, establishes friendly human relationships, and directs them correctly. Review collected by and hosted on G2.com.

What do you dislike?

Can extract different products from applications in most places, measurements can be improved Review collected by and hosted on G2.com.

Recommendations to others considering the product:

- Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

segment users, personalization, accurate orientation and conversion Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The technology behind Segmentify is great and the portal allows for a great level of visibility. The developers are very flexible around the design requests for implementing their widgets onto the website.

Best of all they have amazing account managers to help optimise the widgets. Review collected by and hosted on G2.com.

What do you dislike?

There was a little hiccup with billing but that has now been resolved Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Product recommendations Review collected by and hosted on G2.com.

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EE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The professionalism of the support. They are always candid to help. Review collected by and hosted on G2.com.

What do you dislike?

Needs a more through customer journey map. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

- Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Optimizing on site conversion. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I am particularly impressed with the customer service provided Review collected by and hosted on G2.com.

What do you dislike?

We were only able to launch some projects on Chrome, I am very keen to roll them for Safari as well Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Segmented emails, product recommendations Review collected by and hosted on G2.com.

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UR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like to accuracy of recommendations of this tool and also It's very easy to implement. Review collected by and hosted on G2.com.

What do you dislike?

It needs more detailed documentation. Also I didn't like the customer support. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We used this tool for product recommendations on our site. Review collected by and hosted on G2.com.

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