GoReminders Reviews & Product Details

It was super easy to set up. I wanted a booking app for my clients that was simple to use and did not collect much personal information. I also had no need for extra features (ie. separate email, storing client notes/invoicing etc), that I already had subscriptions and software for. Also in setting up my weekly calendar it forced me to think critically about my time availability and the flexibility I was able to offer without having to make these decisions after every client email/call. Now they can book, and if they ask for time outside the hours displayed, sometimes I can decide to flex but often I just send them to someone else who can more easily accommodate them. It’s saved a HUGE amount of time, and decision making. Also, I love that it will send reminders automatically so I don’t have text clients. This has decreased no-shows and late cancels. Review collected by and hosted on G2.com.

At first I wanted to be able to change the hours each week, but actually I’ve learned to roll with how it’s set up and it’s added a better rhythm to my work weeks. Review collected by and hosted on G2.com.

I’ve been using this app for over 10 years for my business. It is easy to use, schedule, cancel and understand at my seasoned age. I went from having several miss their scheduled appointment to none. It has enhanced my business growth. Review collected by and hosted on G2.com.

There is nothing I dislike about this app. I can’t think of anything to help make it better for my needs. Review collected by and hosted on G2.com.

Before using GoReminders, we often forgot to follow up with clients the day before their appointments, and many clients would forget their scheduled time with us. It caused a lot of confusion, wasted time, and unnecessary rescheduling.

Since switching to GoReminders, everything has changed. The automated text and email reminders go out like clockwork, and our clients love them—we even get compliments about how helpful they are. Appointments are kept, no-shows have dropped dramatically, and our team saves time by not having to manually follow up.

On top of that, their customer service has been outstanding. Anytime we’ve had a question, the support team has been quick, friendly, and truly helpful. It’s clear they care about their customers and want to make sure the system works perfectly for us.

GoReminders has truly streamlined our scheduling process and improved our customer experience. Highly recommended to any business that relies on appointments! Review collected by and hosted on G2.com.

We have not found a dislike about GoReminders. Review collected by and hosted on G2.com.

*Affordability

*Easy-to-understand UI

*Consistency in service all-around

*Quick response from support team Review collected by and hosted on G2.com.

Some things and options may be too oversimplified, but might be for the audience they're targeting

For instance, for messages that are not reminders, it'd be nice if I can choose the messages to be sent at a certain time Review collected by and hosted on G2.com.

It keeps record of customers

It enables the customer to know whrn I am going to arrive.

Customers need to confirm their appointment Review collected by and hosted on G2.com.

I am lucky enough to have been able to adapt to what goreminders offer. But, its not setup for a tradie like me. I would like it to offer more, but then the price skyrockets and I can justify that Review collected by and hosted on G2.com.

Small business here! I was looking for a way, that fit within our limited budget, to streamline the booking and scheduling process for clients. I needed eliminate some issues we have had in the past with clients forgetting about their appointments, me typing in an address or phone number incorrectly, and the occasional double booking. This handy service has eliminated that, and so far our clients love the ability to receive texts and/or emails for scheduling. Customer service is TOP NOTCH and willing to accommodate budget restrictions. Review collected by and hosted on G2.com.

There are a few things that I would like the option to alter 1)Setting available appointment times and not allowing the schedule automatically roll over from week to week. 2) I don't want clients to have. the option to book multiple appointments - eliminate the "make another appointment" option. 3) The link sent to customers stays active indefinitely- as far as I can tell. Once they have booked and appointment, I would like an option for them to receive a message saying something along the lines of response already received - or form cannot be submitted again. Lastly- and this is just nit picky- I could would not complain about receiving fewer spammy type emails. Review collected by and hosted on G2.com.

I really love all of it the fact that I can text people from it that it sends reminders and that I can use and that the calendar links right to the Google Calendar as well Review collected by and hosted on G2.com.

There's not much that I dislike to be honest maybe that I have to pay for the text messages but to be honest I absolutely love everything about this app Review collected by and hosted on G2.com.

It is efficient in both cost and very practical as it saves me time. Review collected by and hosted on G2.com.

Setting up services can be a little less user-friendly Review collected by and hosted on G2.com.

i like the ease of use. I like being able to book customer installations and them being reminded to show up Review collected by and hosted on G2.com.

one thing i dislike is not being able to change the colors on the schedule of the calendar Review collected by and hosted on G2.com.

I like how easy it is to schedule and customize our appointments, and that if the number is a landline, it will automatically switch to a call or email reminder instead of text. Review collected by and hosted on G2.com.

I haven't found any downsides to using GoReminders. Review collected by and hosted on G2.com.