Best Knowledge Base Software - Page 2

How Many Knowledge Base Software Products Does G2 Track?

Total Products under this Category: 285

Category Stats (Sep 2026)

  • Average Rating: 4.48/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DokuWiki (+2.12%) - Among all products in this category, DokuWiki recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Knowledge Base Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 96,600+ Authentic Reviews
  • 285+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Knowledge Base Software

G2 Grid® for Knowledge Base Software plotting products by satisfaction and market presence

Highlighted products: Slack, Notion, Confluence, ClickUp, Guru, IT Glue, Helpjuice, and Workvivo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/knowledge-base-software/grids.json?focus%5B%5D=slack&focus%5B%5D=notion&focus%5B%5D=confluence&focus%5B%5D=clickup&focus%5B%5D=guru&focus%5B%5D=it-glue&focus%5B%5D=helpjuice&focus%5B%5D=workvivo)

Bloomfire

Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowering users to access, manage, and collaborate on knowledge efficiently and effectively. Bloomfire’s AI-powered search and content authoring transform how teams interact with data and ensure that organizational assets and critical information are easily accessible and actionable. Bloomfire supports enterprise companies in scaling their knowledge management programs across teams, departments, and org-wide deployments and serves businesses across all industries – including healthcare, finance, government, manufacturing, and retail. With a focus on operational excellence, Bloomfire is an established, trusted partner to Fortune 500 companies and other industry leaders. The AI-driven platform delivers nearly 2 million answers each month, emphasizing its value and credibility. Key functionality includes: · AI-Powered Enterprise Search: Get direct, trusted answers from Ask AI and find relevant documents and articles across all your integrated platforms with intuitive search. ·AI-Powered Authoring Tools: Advanced authoring tools streamline knowledge creation and ensure your content fits the unique needs of your business. Use generative AI to create and refine insights from your original work, ensuring all published information is high quality and optimized for search. · Scalable Architecture & Award-Winning Implementation: With flexible structure and navigation components like communities, groups, and boards, Bloomfire is designed to grow with your organization, offering a seamless integration and implementation process.

Average Rating: 4.6/5.0

Total Reviews: 502

How Do G2 Users Rate Bloomfire?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Other Integrations: 8.3/10 (Category avg: 8.3/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Bloomfire?

  • Seller: Bloomfire
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Austin, TX
  • Twitter: @Bloomfire
    6,350 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    91 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Manager, Project Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Medium, 30% Large

What Do G2 Reviewers Say About Bloomfire?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Bloomfire, enjoying intuitive interfaces and efficient knowledge sharing across teams.
  • Users love the AI-powered search functionality in Bloomfire, making information access quick, accurate, and effortless.
  • Users love the easy access to information and intuitive interface of Bloomfire, enhancing their daily productivity.
  • Users value the efficient search functionality of Bloomfire, enabling easy access to relevant information for effective collaboration.
  • Users love the AI-powered search in Bloomfire, making knowledge access fast and effective across departments.
Cons
  • Users often face inefficient search, leading to disappointment as it hinders their overall experience with Bloomfire.
  • Users experience inefficient search functionality, often feeling frustrated by inaccurate results that hinder their ability to find insights.
  • Users desire more customization options in Bloomfire, particularly for search filters and branding flexibility.
  • Users find the limited reporting capabilities of Bloomfire restrictive, often requiring external tools for deeper insights.
  • Users experience search limitations with Bloomfire, wishing for more accuracy and direct answers to specific inquiries.

What Are Recent G2 Reviews of Bloomfire?

What Are G2 Users Discussing About Bloomfire?

guidde

Guidde is a market-leading Generative AI platform designed to facilitate video documentation and serve as a comprehensive Digital Adoption Platform (DAP). This innovative solution enables modern organizations to capture, manage, and distribute step-by-step instructions efficiently, bridging the gap between complex software workflows and user comprehension. Guidde stands out as a premier AI-driven alternative to traditional screen recording tools and labor-intensive manual Standard Operating Procedure (SOP) documentation methods. The target audience for Guidde includes a diverse range of professionals across various sectors, including Customer Success (CS), IT Operations, and Human Resources (HR). These teams often face challenges in creating effective training materials and documentation that can keep pace with rapid technological changes. Guidde addresses these challenges by automating the documentation process, allowing organizations to scale their training efforts without the need for additional resources. This platform is particularly useful for onboarding new employees, reducing churn, and streamlining software rollouts, making it an essential tool for organizations aiming to enhance their operational efficiency. One of the key features of Guidde is its one-click AI video generation capability, which allows users to instantly convert on-screen actions into high-definition video guides. This automation significantly reduces the time required for video content creation by up to 70%, making it easier for teams to produce high-quality instructional materials. Additionally, Guidde offers global localization and translation services, generating native-sounding AI narration and synchronized subtitles in over 40 languages. This feature ensures that organizations can maintain training consistency across diverse geographical locations. Security and compliance are critical considerations for enterprises, and Guidde addresses these concerns with its "Smart Redaction" feature. This machine learning-driven capability automatically detects and blurs sensitive Personally Identifiable Information (PII) during the capture process, ensuring that organizations can create documentation without compromising data security. Furthermore, Guidde supports omnichannel distribution and integration, allowing users to embed their "Guiddes" into help centers, internal wikis, or share them via instant links, thereby enhancing accessibility and support ticket resolution. Lastly, Guidde provides insightful analytics that track user engagement and completion rates. This data enables organizations to identify areas where users may struggle, allowing for real-time optimization of documentation. By transforming knowledge management strategies into a visual, AI-first powerhouse, Guidde empowers organizations to enhance productivity and improve user experience effectively.

Average Rating: 4.8/5.0

Total Reviews: 96

How Do G2 Users Rate guidde?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Quality of Support: 9.7/10 (Category avg: 8.8/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind guidde?

  • Seller: guidde
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Belmont, CA
  • Twitter: @GuiddeCo
    1,835 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    101 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 41% Small, 29% Medium

What Do G2 Reviewers Say About guidde?

AI-generated summary from verified user reviews

Pros
  • Users find Guidde easy to use, enabling quick creation of effective How-To guides and training videos.
  • Users value the easy creation of training videos with Guidde, streamlining the process for everyone involved.
  • Users commend Guidde for its time-saving capabilities, enabling efficient video creation and enhanced productivity.
  • Users value the excellent customer support from Guidde, enabling quick resolutions and seamless content creation experiences.
  • Users are impressed with the AI-powered features of Guidde, enhancing efficiencies and simplifying video creation.
Cons
  • Users feel the limited customization options hinder their ability to create more in-depth and visually appealing guides.
  • Users find the limited language support in Guidde hampers efficiency and complicates content personalization.
  • Users find organizational issues arising from managing videos across folders, complicating access and integration with existing tools.
  • Users report poor file management, facing saving issues and inconsistencies during collaborative video editing.
  • Users experience screenshot issues, including lag in recordings that disrupt the seamless flow of actions.

What Are Recent G2 Reviews of guidde?

Hudu

Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentation—covering everything from systems, processes, and policies to credentials, SOPs, and asset records. With Hudu, teams can ensure that important information is always organized, easy to access, and kept up to date, making day-to-day work smoother and decision-making faster. While originally built for internal IT departments and MSPs, Hudu is flexible enough to support a wide range of industries, including finance, healthcare, education, and construction. Its structure can be tailored to fit the needs of any organization, whether you're managing internal infrastructure, supporting clients, or coordinating distributed teams. Teams can build custom asset layouts to track hardware, software, or industry-specific data. Knowledge base articles and SOPs support rich formatting, embedded content, and reusable templates to keep documentation consistent and easy to follow. Passwords and OTPs are stored securely with full access controls and history tracking for auditability and compliance. Hudu supports detailed permission management, so teams can control access at a granular level across departments, roles, or clients. It integrates with popular tools like Microsoft 365, ConnectWise, HaloPSA, NinjaOne, N-able, and many more to automatically sync key data and reduce manual entry. A browser extension and mobile app make it easy to access or update documentation on the go, whether in the office or the field. For more advanced workflows, Hudu offers a powerful API, allowing teams to automate documentation or integrate with internal systems. Organizations with strict security requirements can also choose to deploy Hudu on-premises with full control over their environment. With Hudu, teams can reduce onboarding time, cut down on repetitive questions, and ensure processes are followed consistently. It replaces scattered documentation with a centralized source of truth that’s easy to manage and scale. If your team depends on shared knowledge to operate efficiently, Hudu helps you keep it organized, accessible, and secure—no matter your industry or size.

Average Rating: 4.7/5.0

Total Reviews: 358

How Do G2 Users Rate Hudu?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Other Integrations: 8.2/10 (Category avg: 8.3/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Hudu?

  • Seller: Hudu
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Fort Collins, Colorado
  • Twitter: @HuduHQ
    500 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Director
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 70% Small, 12% Medium

What Do G2 Reviewers Say About Hudu?

AI-generated summary from verified user reviews

Pros
  • Users value the clean and simple interface of Hudu, enhancing usability and customization for their unique needs.
  • Users appreciate the intuitive interface and comprehensive features of Hudu for organizing IT data efficiently.
  • Users rave about Hudu's seamless integrations, making it easy to incorporate existing systems and enhancing daily operations.
  • Users love the easy setup of Hudu, enabling quick customization and immediate access to documentation.
  • Users appreciate the clean and simple interface of Hudu, making it easy to use and customize for their needs.
Cons
  • Users find Hudu's missing features, such as a unified search bar and limited customization, affecting their overall experience.
  • Users find the poor integration process challenging and desire additional options for improved efficiency.
  • Users note that UX improvement is needed, especially in search, navigation, and overall interface design.
  • Users are disappointed by Hudu's limited features, particularly regarding support for VPS providers and third-party integrations.
  • Users face integration issues with Hudu, needing more support for third-party tools and a broader range of VPS options.

What Are Recent G2 Reviews of Hudu?

What Are G2 Users Discussing About Hudu?

Spekit

Spekit® is an AI-first revenue enablement platform for high-growth, mid-market and enterprise B2B revenue teams. Built on a governed content management and learning system powered by an AI-first GTM Knowledge Engine, Spekit delivers Enablement in the Flow of Work® by bringing content, coaching, learning, and next best actions in the moment of need, inside Salesforce, Gong, Claude, Gmail, Slack and any other tool. AI Sidekick, the AI sales coach, works alongside reps in Salesforce, Gmail, Outlook, Gong, LinkedIn, Slack, Claude, and any browser-based tool — surfacing answers, content, and coaching, then helping reps act on them in real time: drafting messages, creating deal rooms, and moving deals forward without leaving their workflow. Unified Deal Context brings together signals from CRM, call intelligence, and email, so every recommendation is specific to the deal. Enablement and product marketing teams work in Spekit Hub, the production side of the platform and home of the GTM Knowledge Engine. Teams create rep-ready content natively with AI Content Builder or sync existing assets from Google Drive, Notion, SharePoint, and Confluence. Governance runs at creation, with Spekit surfacing overlapping content the moment someone starts writing, so a second source of truth never gets published, and content nested inside other content updates everywhere it appears the instant the source changes. Version control, decay detection, and role-based permissioning keep the rest accurate without manual curation. Because the same living content powers guidance, training, and answers, teams get content management, learning management, knowledge management, and digital adoption capabilities from one system rather than four. Spekit's Learning module combines Learning Paths, Topics, and AI Roleplays into programs which are structured training for new hire onboarding, product launches, methodology rollouts, and tool adoption. Learning Paths are assignable by team or automatically to new hires, support due dates and reminders, and target specific applications so learning is delivered in the flow of work®. AI-powered Deal Rooms create personalized digital sales rooms and buyer experiences grounded in approved content and deal context. Content adapts automatically to the buyer's persona and signals from calls and CRM so every room is built around that specific deal. Spekit’s AI Content Builder helps reps generate decks, business cases, mutual action plans, and next steps on the spot grounded in governed content and deal context all packaged into one branded space for the buyer to navigate. They can also generate Deal Rooms or push content from any LLM using Spekit’s MCP. Because rooms draw from the same governed knowledge engine as AI Sidekick and Learning, every asset is current and permission-aware — content updates propagate automatically into every active room, so reps never share outdated material. Buyer engagement signals show reps exactly when and how a buyer interacts with the room — which assets they opened, how long they spent, who's engaging. Deal Rooms can be mapped to a Slack channel to get those buyer engagement signals as real-time notifications. Leaders can see engagement across every open deal, and analytics tie directly to deal and pipeline outcomes.

Average Rating: 4.7/5.0

Total Reviews: 300

How Do G2 Users Rate Spekit?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Quality of Support: 9.4/10 (Category avg: 8.8/10)
  • Other Integrations: 8.8/10 (Category avg: 8.3/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Spekit?

  • Seller: Spekit Inc.
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Denver, Colorado
  • Twitter: @spekitapp
    1,169 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    100 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Manager, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 68% Medium, 21% Large

What Do G2 Reviewers Say About Spekit?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Spekit, finding its interface simple and seamless for efficient navigation.
  • Users appreciate the ease of use and streamlined training with Spekit, enhancing onboarding and coaching effectiveness.
  • Users value the seamless integrations of Spekit, enhancing training and onboarding across various business tools.
  • Users appreciate the time-saving features of Spekit, allowing for immediate access to training and information during work.
  • Users appreciate the intuitive navigation of Spekit, allowing for quick access to training materials within their workflow.
Cons
  • Users experience navigation difficulties with Spekit, often leading to frustration and inefficiency in finding relevant information.
  • Users experience inefficient search functionality in Spekit, often struggling to find specific information quickly.
  • Users find missing features in Spekit, noting limitations in analytics, migration, and customizations that hinder usability.
  • Users face a learning curve with Spekit due to initial setup and understanding its extensive functionalities.
  • Users often face inadequate search functionality, making it difficult to find specific items within Spekit.

What Are Recent G2 Reviews of Spekit?

What Are G2 Users Discussing About Spekit?

Stack Internal

Stack Internal is the enterprise knowledge intelligence layer that ingests, validates, and delivers trusted knowledge into the tools and workflows technologists rely on every day. Built for modern engineering teams, Stack Internal combines human insight and AI automation to keep enterprise knowledge accurate, accessible, and in flow—so answers surface where work happens and copilots perform with reliability. Unlike static wikis or generic AI assistants, Stack Internal creates a secure, continuously learning ecosystem that reduces cognitive load, strengthens compliance, and accelerates enterprise modernization.

Average Rating: 4.5/5.0

Total Reviews: 783

How Do G2 Users Rate Stack Internal?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Quality of Support: 8.8/10 (Category avg: 8.8/10)
  • Other Integrations: 7.9/10 (Category avg: 8.3/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Stack Internal?

  • Seller: Stack Overflow
  • Company Website:
  • Year Founded: 2008
  • HQ Location: New York
  • Twitter: @StackOverflow
    256,176 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    619 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Software Developer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Medium, 38% Small

What Do G2 Reviewers Say About Stack Internal?

AI-generated summary from verified user reviews

Pros
  • Users find Stack Internal to be easy to use, enabling swift problem-solving and knowledge sharing within teams.
  • Users value the knowledge sharing in Stack Internal, enhancing collaboration and accelerating team learning effectively.
  • Users value the massive community of Stack Internal, finding extensive knowledge and reliable solutions for coding challenges.
  • Users value the centralized knowledge sharing in Stack Internal, enhancing collaboration and efficiency within teams.
  • Users value the team collaboration of Stack Internal, enhancing knowledge sharing and speeding up onboarding processes.
Cons
  • Users express frustration with the inefficient search functionality, finding it difficult to locate specific questions or outdated answers.
  • Users find irrelevant content frustrating, as outdated solutions can mislead and complicate finding accurate information.
  • Users struggle with inadequate search functionality, finding it hard to locate questions and manage notifications effectively.
  • Users find the learning curve steep, making adoption among teams challenging and overwhelming for newcomers.
  • Users face search limitations that hinder finding relevant information, especially with varying terminology and notification overload.

What Are Recent G2 Reviews of Stack Internal?

What Are G2 Users Discussing About Stack Internal?

Shelf

Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens for questions and instantly suggests the best answers in search, self-service portals, web forms, chat, CRM, support apps, and contact center platforms. Identify gaps between questions and answers with Shelf analytics and automate content publishing to every channel. Rated #1 for ease of use.

Average Rating: 4.7/5.0

Total Reviews: 135

How Do G2 Users Rate Shelf?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.0/10)
  • Quality of Support: 9.7/10 (Category avg: 8.8/10)
  • Other Integrations: 7.9/10 (Category avg: 8.3/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Shelf?

  • Seller: Shelf
  • Company Website:
  • HQ Location: Stamford, CT
  • Twitter: @shelf_io
    1,226 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Consumer Services
  • Company Size: 57% Medium, 28% Large

What Do G2 Reviewers Say About Shelf?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Shelf, praising its ability to keep information organized and easily accessible.
  • Users find that Shelf's AI optimization greatly enhances their chatbot's ability to provide accurate answers efficiently.
  • Users find that Shelf greatly enhances AI chatbot optimization, ensuring accurate responses for both internal and external inquiries.
  • Users value how Shelf optimizes knowledge for AI chatbots, ensuring accurate answers for both internal and external customers.
  • Users appreciate the centralization of Shelf, which streamlines access to essential information and processes effortlessly.
Cons
  • Users find editing difficulties with Shelf, as it lacks support for simultaneous collaboration on a gem.
  • Users find the editing limitations of Shelf hinder collaboration, as multiple users cannot edit a gem at the same time.
  • Users express frustration with the inefficiency of Shelf, as searching for documents often requires extra effort and time.
  • Users find the inefficient search problematic, often needing to sift through documents to find what they need quickly.
  • Users find the inefficient search function frustrating, as it often requires extra effort to locate documents quickly.

What Are Recent G2 Reviews of Shelf?

What Are G2 Users Discussing About Shelf?

livepro Knowledge Management

livepro’s premium knowledge management solution is widely trusted by contact centers and enterprise organizations around the world for its ability to deliver fast, accurate, and consistent information where it matters most. Purpose-built for high-demand service environments, livepro empowers agents with a centralized, easy-to-use platform that removes complexity and eliminates the need to search through lengthy documents. Instead, agents receive clear, concise answers—powered by AI-enhanced search and structured decision workflows—ensuring better outcomes in less time. livepro acts as a single source of truth, supporting teams with real-time access to accurate knowledge, reducing Average Handling Time (AHT), streamlining onboarding and training, improving compliance, and enhancing customer satisfaction. With robust governance tools and enterprise-grade auditing features, livepro also ensures that knowledge remains controlled, consistent, and compliant across every channel. As the only knowledge management solution with COPC Inc. approved technology provider status, livepro sets the global standard for operational excellence in customer service and support.

Average Rating: 4.8/5.0

Total Reviews: 167

How Do G2 Users Rate livepro Knowledge Management?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.0/10)
  • Quality of Support: 9.7/10 (Category avg: 8.8/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind livepro Knowledge Management?

  • Seller: livepro
  • Company Website:
  • Year Founded: 2001
  • HQ Location: North Sydney, NSW
  • Twitter: @liveprosoftware
    100 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Knowledge Specialist
  • Top Industries: Government Administration, Insurance
  • Company Size: 46% Medium, 21% Large

What Do G2 Reviewers Say About livepro Knowledge Management?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive and easy-to-use layout of livepro Knowledge Management, enhancing efficiency and accuracy in information retrieval.
  • Users appreciate the user-friendly interface of livepro Knowledge Management, enhancing ease of use and information retrieval.
  • Users appreciate the user-friendly interface of livepro Knowledge Management, making it easy to manage complex processes effectively.
  • Users appreciate the intuitive search function of Livepro, enhancing efficiency and improving customer service experience significantly.
  • Users appreciate the user-friendly interface of livepro Knowledge Management, making complex processes easier to manage.
Cons
  • Users find the inefficient search capabilities a barrier to quickly locating specific information in livepro Knowledge Management.
  • Users find the inefficient search function hampers their ability to quickly locate specific information and articles.
  • Users note that improvement is needed in AI accuracy and article editing processes, highlighting training gaps.
  • Users experience poor search functionality, leading to difficulty in finding specific information efficiently.
  • Users find the ineffective search functionality cumbersome, reporting slow loading and overwhelming results for specific queries.

What Are Recent G2 Reviews of livepro Knowledge Management?

What Are G2 Users Discussing About livepro Knowledge Management?

Aha!

Aha! is the world's #1 product management software. We help more than 1 million product builders to bring their strategy to life. Our integrated tools empower teams to go from discovery to delivery with AI. The suite includes Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Builder, Aha! Develop, Aha! Teamwork, and Aha! Knowledge. Product teams rely on our expertise, Elle (the AI assistant), and training programs via Aha! Academy to do their best work. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1.5M to people in need through Aha! Cares. Learn more at www.aha.io.

Average Rating: 4.4/5.0

Total Reviews: 359

How Do G2 Users Rate Aha!?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Other Integrations: 10.0/10 (Category avg: 8.3/10)
  • Ease of Use: 7.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Aha!?

  • Seller: Aha! Labs
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Menlo Park, CA
  • Twitter: @aha_io
    22,142 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    143 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Senior Product Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Medium, 31% Large

What Do G2 Reviewers Say About Aha!?

AI-generated summary from verified user reviews

Pros
  • Users commend Aha! for its excellent customer support, especially during implementation and the trial phase.
  • Users value the ease of use of Aha!, appreciating its clarity and intuitive design for efficient project management.
  • Users appreciate the clarity and intuitive design of Aha!, enabling effective product management throughout the development lifecycle.
  • Users value the smooth integration with Azure DevOps, enhancing their product management capabilities effectively.
  • Users value the customization options in Aha!, allowing seamless integration and adaptation to specific workflows and needs.
Cons
  • Users struggle with a steep learning curve, making it difficult to find settings and configure the tool effectively.
  • Users find limited features in Aha!, hindering customizability and integration with other development tools.
  • Users note missing features in Aha!, highlighting issues with Gantt intuitiveness and user management limitations.
  • Users find difficult navigation in Aha!, often struggling to locate settings and configurations effectively.
  • Users find the learning difficulty significant due to less intuitive Gantt features and lack of support tools.

What Are Recent G2 Reviews of Aha!?

What Are G2 Users Discussing About Aha!?

TextExpander

TextExpander helps teams work smarter by turning their collective knowledge into instant, reusable content, available anywhere they type. Keyboard shortcuts bring your Snippets—your most important messaging, templates, and responses—to your fingertips, so your team can communicate efficiently and consistently across every app. From customer support replies and recruiting outreach to clinical documentation and sales follow-ups, TextExpander makes it easy to share the right Snippets with everyone who needs them, keeping your whole team on the same page, every time.

Average Rating: 4.8/5.0

Total Reviews: 461

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How Do G2 Users Rate TextExpander?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Quality of Support: 9.3/10 (Category avg: 8.8/10)
  • Other Integrations: 7.2/10 (Category avg: 8.3/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind TextExpander?

  • Seller: Text Expander
  • Company Website:
  • Year Founded: 2005
  • HQ Location: San Francisco, US
  • Twitter: @TextExpander
    12,184 Twitter followers
  • LinkedIn® Page: linkedin.com
    58 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 39% Small, 28% Medium

What Do G2 Reviewers Say About TextExpander?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of TextExpander, finding it efficient and straightforward for daily tasks.
  • Users love how TextExpander provides significant time savings, enhancing productivity and streamlining repetitive tasks efficiently.
  • Users find TextExpander a time-saving tool that enhances productivity by reducing repetitive typing tasks effectively.
  • Users highlight the super easy setup of TextExpander, making it accessible for everyone, regardless of tech skills.
  • Users enjoy TextExpander's ease of use and simplicity in boosting productivity with efficient text expansion features.
Cons
  • Users report software bugs that disrupt usage, including syncing issues and unexpected snippet pasting.
  • Users report frequent app crashes and snippets pasting unexpectedly, disrupting their workflow and causing frustration.
  • Users face a steep learning curve with TextExpander, making it challenging to fully utilize its features initially.
  • Users report app functionality issues with TextExpander, including bugs, crashes, and inefficient mobile performance.
  • Users find the complexity of navigation in Snippets challenging, suggesting improvements for better organization and clarity.

What Are Recent G2 Reviews of TextExpander?

What Are G2 Users Discussing About TextExpander?

KnowledgeOwl

KnowledgeOwl: The Easiest Way for your Customers and Employees to Find Answers KnowledgeOwl is comprehensive knowledge management software built for organizations that need powerful features without unnecessary complexity. We're customer-first and AI-forward, creating solutions that solve real challenges for real teams. What We Do: Build searchable, scalable knowledge bases for any audience—customer-facing help centers, internal documentation, training resources, or hybrid solutions serving multiple audiences simultaneously. From growing startups to established enterprises, KnowledgeOwl provides a centralized information hub that evolves with your organization. Core Capabilities: Flexible Access Controls: Create public knowledge bases for customers, private ones for internal teams, or hybrid solutions with granular permissions—all from one platform. AI-Assisted Search: Readers find answers through our AI chatbot, semantic search, keyword search, or by browsing your knowledge base structure—whatever method works best for them. Complete Customization: Match your brand identity with fully customizable themes, CSS, and design options that make your knowledge base feel native to your website. Actionable Analytics: Track article performance, search behavior, user engagement, and content gaps with detailed insights that drive continuous improvement. Intuitive Interface: Clean, straightforward design that content creators and end-users consistently praise. Creating, managing, and finding information is genuinely easy. Who Uses KnowledgeOwl? Organizations across every industry: SaaS companies reducing support volume, healthcare organizations standardizing procedures, financial services ensuring compliance, manufacturers preserving institutional knowledge, energy companies documenting complex systems, and nonprofits scaling their impact. Every company has information they need to share, we ensure you can do so with ease! The KnowledgeOwl Difference We solve actual problems rather than adding complexity. Every feature is built with real user workflows in mind—which is why teams consistently find KnowledgeOwl both powerful and refreshingly simple. Our platform scales effortlessly whether you're documenting processes for 10 people or building comprehensive resource centers for thousands. We're not just software; we're your partner in creating a more informed, efficient organization. Results You'll See: Reduce repetitive support tickets, accelerate employee onboarding, standardize cross-team processes, preserve critical institutional knowledge, and improve customer self-service—all while giving your team a knowledge management solution they'll actually enjoy using. Transform information chaos into organized, accessible knowledge that drives measurable results.Give us a whirl, and we'll give you a hand in getting set up!

Average Rating: 4.6/5.0

Total Reviews: 134

How Do G2 Users Rate KnowledgeOwl?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Quality of Support: 9.8/10 (Category avg: 8.8/10)
  • Other Integrations: 8.4/10 (Category avg: 8.3/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind KnowledgeOwl?

Who Uses This Product?

  • Who Uses This: Technical Writer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Medium, 31% Small

What Do G2 Reviewers Say About KnowledgeOwl?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of KnowledgeOwl, allowing for smooth integration and quick setup without technical help.
  • Users highlight the exceptional customer support from KnowledgeOwl, always responsive and ready to assist with solutions.
  • Users appreciate the robust and user-friendly features of KnowledgeOwl, enhancing knowledge management with excellent support.
  • Users find KnowledgeOwl's exceptional customer service and intuitive interface immensely helpful for article writing and support.
  • Users find the easy setup of KnowledgeOwl essential for smooth integration and quick onboarding for new authors.
Cons
  • Users find limited functionality in KnowledgeOwl, particularly regarding reporting options and integration with support systems.
  • Users experience a learning curve with the WYSIWYG editor, requiring adjustment for those familiar with traditional tools.
  • Users feel the reporting lacks flexibility, requiring more customization options for better insights on user interactions.
  • Users note limited options like missing features and workarounds for essentials like multilingual support and image enlargement.
  • Users notice limited reporting capabilities in KnowledgeOwl, but recent improvements are encouraging for better functionality.

What Are Recent G2 Reviews of KnowledgeOwl?

Slite

Slite is the self-maintaining knowledge base that keeps company information current and trusted. Powered by an AI agent, Slite watches what changes across your tools, catches when docs have drifted from reality, and proposes the fix for your team to approve, so the answer you find is always the right one. From onboarding guides to all-hands notes, Slite keeps every type of company knowledge centralised in one place: organised, verified, and tracked. And because it stays in sync, the people and AI agents relying on it can act with confidence. Replace all-in-one workspaces with a tool built for company knowledge, and join thousands of growing teams who trust Slite as their single source of truth.

Average Rating: 4.6/5.0

Total Reviews: 272

How Do G2 Users Rate Slite?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Other Integrations: 7.6/10 (Category avg: 8.3/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Slite?

  • Seller: Slite
  • Year Founded: 2016
  • HQ Location: Paris
  • Twitter: @sliteHQ
    3,527 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    42 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 63% Small, 28% Medium

What Do G2 Reviewers Say About Slite?

AI-generated summary from verified user reviews

Pros
  • Users find Slite's ease of use exceptional, enabling seamless collaboration and efficient organization of documents.
  • Users praise Slite for its intuitive interface, making it easy to navigate and quickly adopt for various tasks.
  • Users love the real-time collaboration features of Slite, enhancing teamwork and streamlining information sharing effectively.
  • Users find Slite's helpful tools and intuitive interface make documentation and navigation simple and efficient.
  • Users appreciate the clean and intuitive interface of Slite, enhancing productivity and simplifying document organization.
Cons
  • Users find the limited customization options in Slite somewhat restricting for more complex workflows and document layouts.
  • Users find formatting issues with Slite, noting a lack of customization for document layouts and basic options.
  • Users find integration options lacking in Slite, limiting seamless connectivity with other tools and workflows.
  • Users find Slite's limited reporting capabilities insufficient for complex workflows, affecting their overall experience and customization options.
  • Users find tool limitations in Slite, particularly in search efficiency and lack of multiple windows support.

What Are Recent G2 Reviews of Slite?

What Are G2 Users Discussing About Slite?

Tettra

Tettra is knowledge base software that organizes scattered company information to answer your team's repetitive questions right in Slack or our web app. It has a simple, user-friendly UI and integrates with Slack, Google Drive, Notion and more. Tettra also has a powerful context-driven search feature that lets you find any information in seconds. Many customer support and operations teams depend on Tettra for their internal documentation and answers. With Tettra, you'll get: • Q&A workflow to capture questions • Knowledge base to document answers • Knowledge management features to keep content up to date. • Integrations with chat tools to make sure your team actually uses Tettra Start your knowledge base today. Free for up to 10 users.

Average Rating: 4.7/5.0

Total Reviews: 159

How Do G2 Users Rate Tettra?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Quality of Support: 9.4/10 (Category avg: 8.8/10)
  • Other Integrations: 8.7/10 (Category avg: 8.3/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Tettra?

  • Seller: Tettra
  • Year Founded: 2015
  • HQ Location: Somerville, MA
  • Twitter: @tettra
    1,151 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Manager
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 50% Small, 42% Medium

What Do G2 Reviewers Say About Tettra?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Tettra, which simplifies document management and keeps information organized efficiently.
  • Users appreciate the organization of information in Tettra, allowing for quick access and efficient work processes.
  • Users love the centralized organization of Tettra, which simplifies access to essential team information and enhances efficiency.
  • Users love Tettra's intuitive interface, allowing easy contributions and quick access to organized team knowledge.
  • Users appreciate the easy access to organized information in Tettra, making their jobs more efficient and straightforward.
Cons
  • Users find the inefficient search functionality in Tettra makes locating information challenging, hindering overall usability.
  • Users find the limited formatting options in Tettra restricting, wishing for more diverse choices like graphics and graphs.
  • Users find Tettra's limited customization can hinder adaptability to specific team needs and preferences.
  • Users note that there is poor content management, which can hinder organization and scalability as documentation grows.
  • Users find difficult automation can hinder their ability to locate information efficiently in Tettra's structure.

What Are Recent G2 Reviews of Tettra?

What Are G2 Users Discussing About Tettra?

Stonly

Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowledge is interactive (instead of static) and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Use AI to leverage your knowledge to respond to each request with the ideal solution—be it an easy answer or in-depth guidance. You can control the answers and handle every question well, even the most critical and complex ones. Easily create great knowledge content and keep it up to date and accurate. We’ll give you the tools to collect feedback, measure, and improve the impact of knowledge on your business. Integrate with all of your tools and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more. Learn how Stonly empowers thousands of companies to support millions of customers at https://stonly.com/

Average Rating: 4.8/5.0

Total Reviews: 131

How Do G2 Users Rate Stonly?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Other Integrations: 8.1/10 (Category avg: 8.3/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Stonly?

  • Seller: Stonly
  • Year Founded: 2018
  • HQ Location: Paris, FR
  • Twitter: @stonly
    3 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    64 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 58% Small, 34% Medium

What Do G2 Reviewers Say About Stonly?

AI-generated summary from verified user reviews

Pros
  • Users praise Stonly for its incredibly user-friendly interface, making it easy to keep customers informed and engaged.
  • Users praise Stonly for its powerful and user-friendly features, along with exceptional support that enhances their experience.
  • Users appreciate the incredibly user-friendly nature of Stonly, making it easy to keep partners and customers informed.
  • Users find Stonly to be incredibly user-friendly, enhancing communication and simplifying updates for partners and customers.
  • Users value the easy implementation of Stonly, enabling swift setup and integration with existing systems.
Cons
  • Users note missing features like advanced widgets and multimedia support, though development is in progress.
  • Users note a lack of features, but find most needs met with ongoing development addressing the gaps.
  • Users find the time consumption in managing multiple widgets and requiring developer assistance frustratingly inefficient.
  • Users often face button issues that hinder functionality and usability in Stonly's interactive elements.
  • Users experience chatbot issues with Stonly, facing challenges in integration and functionality for improved support interaction.

What Are Recent G2 Reviews of Stonly?

What Are G2 Users Discussing About Stonly?

Serviceware Knowledge

SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-featured solution — with CRM and ticketing app integrations and an API. Find out how powerful easy can be.

Average Rating: 4.8/5.0

Total Reviews: 27

How Do G2 Users Rate Serviceware Knowledge?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Other Integrations: 6.7/10 (Category avg: 8.3/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Serviceware Knowledge?

  • Seller: SERVICEWARE SE
  • Year Founded: 1998
  • HQ Location: Idstein, Hesse
  • Twitter: @serviceware
    193 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    360 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 41% Medium, 37% Large

What Are Recent G2 Reviews of Serviceware Knowledge?

What Are G2 Users Discussing About Serviceware Knowledge?

Nuclino

Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos. Nuclino is trusted by over 12,000 teams and companies across the world.

Average Rating: 4.7/5.0

Total Reviews: 25

How Do G2 Users Rate Nuclino?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 9.1/10 (Category avg: 8.8/10)
  • Other Integrations: 8.3/10 (Category avg: 8.3/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Nuclino?

Who Uses This Product?

  • Company Size: 68% Small, 28% Medium

What Do G2 Reviewers Say About Nuclino?

AI-generated summary from verified user reviews

Cons
  • Users find the app functionality limited due to API restrictions, impacting data control and automation capabilities.
  • Users express concern over limited sharing capabilities in Nuclino, particularly regarding data control and extraction via API.

What Are Recent G2 Reviews of Nuclino?

What Are G2 Users Discussing About Nuclino?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated April 9, 2026