[ Stonly Reviews ](https://www.g2.com/products/stonly/reviews) [ Stonly Reviews ](https://www.g2.com/products/stonly/reviews) # Stonly Pricing Overview [Editedit](https://my.g2.com/stonly/pricings) Free Trial ## Stonly Pricing Key Insights Last updated on Apr 09, 2026 * * * Stonly offers **4 pricing editions** , starting at **$0**. Stonly pricing tiers are designed to support different usage levels and team sizes. Stonly also offers a **free trial**. Compare the Stonly pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Stonly** for **custom pricing**. * * * Basic — $0 Starter — $124 / Per Month Business — $249 / Per Month Enterprise — Contact Us / Per Month Rated 4.8 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Starter $124.00 Per Month Interactive step-by-step guides and knowledge base for customer support, in-product help, or employee knowledge management. - 30 Interactive guides w/ unlimited steps - Stonly widget - embed and launch guides inside your app or website - One custom knowledge base - Color customization & branding - Analytics & reporting - Integration with Zendesk, Freshdesk, Front Show More Enterprise Contact Us Per Month Custom and Enterprise plans can meet your unique volume, integration, and support needs. - Custom integrations - SSO compatibility - Priority support and dedicated account executive Show More Business $249.00 Per Month Scale self-serve support, product tours and feature adoption, and interactive knowledge management. - Interactive guides w/ unlimited steps - Stonly widget - embed and launch guides inside your app or website - Targeting in app using your user data - Custom design and CSS - Multiple languages - Three knowledge bases - Integration with Zendesk, Freshdesk, Front - Integration with Segment - Full guide and path analytics - SEO optimization - Team management & permissions Show More Basic Free Trial Get started with interactive guides for support, training, and more. - Interactive step-by-step guides - Embed guides on any website Show More Pricing information for Stonly is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Stonly must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Stonly Pricing FAQs Generated using AI ### Is Stonly free, or does it offer a free trial? Stonly does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. ### How much does Stonly cost in 2026? According to G2 data, Stonly pricing in 2026 starts at $124.00 and can reach $249.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Stonly's official pricing page for the most current details. ### Who is Stonly pricing best suited for? According to G2 reviews, Stonly's pricing is best suited for small businesses and mid-market companies in software, financial services, health, and IT sectors. G2 reviewers from small businesses frequently praise Stonly's Starter and Business tiers for enabling non-technical teams to build knowledge bases and onboarding guides without developer involvement. Mid-market reviewers highlight ticket deflection, multi-language support, and CRM integrations as justifying the Business plan investment. Enterprise-tier customers on G2 tend to be larger organizations with complex integration, SSO, and compliance needs. Teams focused on scaling self-serve customer support, reducing inbound ticket volume, and improving product adoption consistently report the strongest fit with Stonly's pricing structure. ### What are the key differences between the free and paid versions of Stonly? Stonly does not offer a permanent free version, but a free trial is available through its Basic tier, which includes interactive step-by-step guides and basic website embedding. Stonly's paid plans unlock significantly more capability. The Starter plan at $124.00/month adds up to 30 interactive guides, a custom knowledge base, analytics, branding, and integrations with Zendesk, Freshdesk, and Front. The Business plan at $249.00/month expands to unlimited guides, multiple knowledge bases, user targeting, CSS customization, multilingual support, Segment integration, and SEO optimization. Stonly's Enterprise tier offers custom integrations, SSO, and dedicated support. G2 reviewers frequently cite the widget embedding and analytics as key drivers for upgrading beyond the trial. ### Is Stonly considered good value for its pricing? G2 reviewers overwhelmingly rate Stonly highly, with many explicitly calling out its pricing as competitive and affordable relative to alternatives. Multiple G2 users note that competitors are significantly more expensive, with one reviewer stating rivals were "4 times the price" with lower perceived quality. Another G2 reviewer highlighted that Stonly offers "cheap and cheerful" pricing ideal for resource-constrained teams. A few reviewers mention the cost of multiple forms or yearly plans as considerations, and one noted pricing could be lower. Overall, G2 reviews of Stonly indicate strong value perception, particularly for small businesses and mid-market teams seeking ticket deflection, onboarding, and knowledge base capabilities without enterprise-level budgets. [ ![livepro Knowledge Management](https://images.g2crowd.com/uploads/product/hd_favicon/e0472c6477543a610d28534461849e8c/livepro-knowledge-management.svg "livepro Knowledge Management") Sponsored livepro Knowledge Management 4.8/5 (168) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5 (3,706) ](https://www.g2.com/products/fin/reviews) [ ![UserGuiding](https://images.g2crowd.com/uploads/product/hd_favicon/d2055ce522043b2d612708060473d539/userguiding.svg "UserGuiding") UserGuiding 4.7/5 (764) ](https://www.g2.com/products/userguiding/reviews) [ ![WalkMe](https://images.g2crowd.com/uploads/product/hd_favicon/726107df2b6d2cf44d2fce88f5ce93c6/walkme.svg "WalkMe") WalkMe 4.5/5 (556) ](https://www.g2.com/products/walkme/reviews) [ View All Alternatives ](https://www.g2.com/products/stonly/competitors/alternatives) ## Stonly Alternatives Pricing The following is a quick overview of editions offered by other [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png) [Fin](https://www.g2.com/products/fin/reviews) ##### Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. - Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. - Set up in under an hour - Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more - Customizable tone and answer length - Takes action to update external systems - Transfers to agents directly in preferred Inbox [Show More](javascript:void(0);) | | ![UserGuiding](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c9180a11b002dc2d36b5bb477559a5d5/userguiding.jpg) [UserGuiding](https://www.g2.com/products/userguiding/reviews) ##### Free Trial | Free Trial | 14-day free trial, no credit-card needed! - All Professional Plan Features are included in the Free Trial | | ![Document360](https://images.g2crowd.com/uploads/product/image/small_square/small_square_521d08f2e35863117ed1e31e54bcf944/document360.png) [Document360](https://www.g2.com/products/document360/reviews) ##### Professional | Contact Us5 Team Accounts (billed annually) | Built for growing teams to scale documentation efficiently. - Internal & External Knowledge Base - Custom Web Address - Import from Word - Auto-Translate to 50+ Languages - SEO Customization - Customise Knowledge Base Design - API Documentation - Download Article as PDF - Feedback Manager - 24/5 Support - Guided Setup - AI Writing Agent - AI Content & FAQ Creation [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Stonly alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. Stonly Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11e714bd87d1a0b6c0a7dcbd46a01c61/pendo-io-pendo.png "Product Avatar Image") Pendo 4.4/5 (1,796) [ Compare Now ](https://www.g2.com/compare/pendo-io-pendo-vs-stonly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c9180a11b002dc2d36b5bb477559a5d5/userguiding.jpg "Product Avatar Image") UserGuiding 4.7/5 (766) [ Compare Now ](https://www.g2.com/compare/stonly-vs-userguiding) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4c8de06f6b11c637307cd37422ee8c23/walkme.png "Product Avatar Image") WalkMe 4.5/5 (567) [ Compare Now ](https://www.g2.com/compare/stonly-vs-walkme) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ Knowledge Base ](https://www.g2.com/categories/knowledge-base-software)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service) [ Help Desk ](https://www.g2.com/categories/help-desk)[ Digital Customer Service Platforms ](https://www.g2.com/categories/digital-customer-service-platforms)[ Contact Center Knowledge Base ](https://www.g2.com/categories/contact-center-knowledge-base) Show More ##### Explore More [ What's the top-rated cloud backup app for IT companies ](https://www.g2.com/discussions/what-s-the-top-rated-cloud-backup-app-for-it-companies)[ Best tools for integrating product catalogs with marketplaces ](https://www.g2.com/discussions/best-tools-for-integrating-product-catalogs-with-marketplaces)[ Top-rated operational risk software for corporate use ](https://www.g2.com/discussions/what-s-the-top-rated-operational-risk-software-for-corporate-use) [ Best software for boosting sales efficiency ](https://www.g2.com/discussions/best-software-for-boosting-sales-efficiency)[ What's the top demo automation app for tech startups ](https://www.g2.com/discussions/what-s-the-top-demo-automation-app-for-tech-startups)[ Pros and Cons Details ](https://www.g2.com/products/stonly/reviews?qs=pros-and-cons) Show More [ What's the top-rated cloud backup app for IT companies ](https://www.g2.com/discussions/what-s-the-top-rated-cloud-backup-app-for-it-companies)[ Best tools for integrating product catalogs with marketplaces ](https://www.g2.com/discussions/best-tools-for-integrating-product-catalogs-with-marketplaces)[ Top-rated operational risk software for corporate use ](https://www.g2.com/discussions/what-s-the-top-rated-operational-risk-software-for-corporate-use) [ Best software for boosting sales efficiency ](https://www.g2.com/discussions/best-software-for-boosting-sales-efficiency)[ What's the top demo automation app for tech startups ](https://www.g2.com/discussions/what-s-the-top-demo-automation-app-for-tech-startups)[ Pros and Cons Details ](https://www.g2.com/products/stonly/reviews?qs=pros-and-cons)