Stonly Pricing Overview

Stonly does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, Stonly pricing in 2026 starts at $124.00 and can reach $249.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Stonly's official pricing page for the most current details.

According to G2 reviews, Stonly's pricing is best suited for small businesses and mid-market companies in software, financial services, health, and IT sectors. G2 reviewers from small businesses frequently praise Stonly's Starter and Business tiers for enabling non-technical teams to build knowledge bases and onboarding guides without developer involvement. Mid-market reviewers highlight ticket deflection, multi-language support, and CRM integrations as justifying the Business plan investment. Enterprise-tier customers on G2 tend to be larger organizations with complex integration, SSO, and compliance needs. Teams focused on scaling self-serve customer support, reducing inbound ticket volume, and improving product adoption consistently report the strongest fit with Stonly's pricing structure.

Stonly does not offer a permanent free version, but a free trial is available through its Basic tier, which includes interactive step-by-step guides and basic website embedding. Stonly's paid plans unlock significantly more capability. The Starter plan at $124.00/month adds up to 30 interactive guides, a custom knowledge base, analytics, branding, and integrations with Zendesk, Freshdesk, and Front. The Business plan at $249.00/month expands to unlimited guides, multiple knowledge bases, user targeting, CSS customization, multilingual support, Segment integration, and SEO optimization. Stonly's Enterprise tier offers custom integrations, SSO, and dedicated support. G2 reviewers frequently cite the widget embedding and analytics as key drivers for upgrading beyond the trial.

G2 reviewers overwhelmingly rate Stonly highly, with many explicitly calling out its pricing as competitive and affordable relative to alternatives. Multiple G2 users note that competitors are significantly more expensive, with one reviewer stating rivals were "4 times the price" with lower perceived quality. Another G2 reviewer highlighted that Stonly offers "cheap and cheerful" pricing ideal for resource-constrained teams. A few reviewers mention the cost of multiple forms or yearly plans as considerations, and one noted pricing could be lower. Overall, G2 reviews of Stonly indicate strong value perception, particularly for small businesses and mid-market teams seeking ticket deflection, onboarding, and knowledge base capabilities without enterprise-level budgets.