--- title: JumpStory Reviews meta\_title: 'JumpStory Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 69 reviews by the users' company size, role or industry to find out how JumpStory works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 69 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Stock Media url: https://www.g2.com/categories/stock-media --- # JumpStory Reviews & Product Details JumpStory is a stock image platform focused on offering authentic images that make an impact. This means that the images found on JumpStory capture the essence of every real and human moment. We offer access to photos of real-life experiences such as lifestyle, emotions, travel, landscape, cities, and many more. With an account you also get access to time-saving features giving you more room for creativity. Explore features, such as: • Images - Search authentic & high-performing photos of real people and real emotions that your audience can relate to • Illustrations - Search great illustrations & backgrounds • Icons - Search for professional icons • JumpStories - exclusive fusions of photography & film • Unlimited - Search & use as much as you want • Personal Assistant – helps you by finding the right image for you • Image archive - Store the images you like and access them later • Background removal - Automatic background removal with one click • Image editor - Crop, resize, add text, adjust contrast etc. • JumpStory Office Add-in - Add authentic images directly to your PowerPoint presentation and Word document • AI Text Match - AI matches the text you enter with relevant photos in a matter of seconds • Simple license - International standard license on all images We hope to empower entrepreneurs, marketers, designers, etc., by giving access to unlimited authentic visuals and instant editing tools all in one place. * * * Seller [JumpStory](https://www.g2.com/sellers/jumpstory) Discussions [JumpStory Community](https://www.g2.com/products/jumpstory/discuss) Languages Supported English Solution Type Best-of-Breed (A specialized tool focused on a specific business function or use case, offering advanced capabilities and depth within its area of expertise.) Overview by Yishai Freilich Show More ## Pricing Pricing provided by JumpStory. ### PRO $39.00 Per Month ### SOLO $29.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/jumpstory/pricing) ## Top-Rated Alternatives [ ![Shutterstock](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shutterstock") Shutterstock 4.4/5(655) ](https://www.g2.com/products/shutterstock-shutterstock/reviews) [ ![Storyblocks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Storyblocks") Storyblocks 4.6/5(428) ](https://www.g2.com/products/storyblocks/reviews) [ ![iStock](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iStock") iStock 3.5/5(117) ](https://www.g2.com/products/getty-images-istock/reviews) [ View All Alternatives ](https://www.g2.com/products/jumpstory/competitors/alternatives) ## User Insights Average based on 69 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![luis w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "luis w.") LW luis w. IT Analist Mid-Market (51-1000 emp.) 12/26/2022 "A look through the world by a simple way" 5/5 What do you like best about JumpStory? How much content the JumpStory have to offer Review collected by and hosted on G2.com. What do you dislike about JumpStory? Sometimes its not so easy to search what I want Review collected by and hosted on G2.com. What problems is JumpStory solving and how is that benefiting you? Its saving our time to get the images we need Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Alex C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex C.") AC Alex C. Principal Mid-Market (51-1000 emp.) 9/30/2020 "Images without a subscription!" 5/5 What do you like best about JumpStory? I was lucky enough to get a lifetime deal which means I get away from the hooks of their competitors. It’s vast array of photos that just don’t look like stock pictures is probably one of the biggest selling points. I also really like the AI that they are incorporating, which really helps them stand out from the crowd. Review collected by and hosted on G2.com. What do you dislike about JumpStory? I will say that I’ve been in touch with the site about this and was promptly and effectively dealt with, but I wanted to see what I’d already downloaded and discovered I can’t. I was advised (and semi-discovered this myself), that by archiving and then downloading, you can replicate a download history. A prefect fix. Review collected by and hosted on G2.com. Recommendations to others considering JumpStory: If you’re looking for an already (and growing library) of photos, vectors, videos and (soon to come) music, I can’t recommend JumpStory enough! Review collected by and hosted on G2.com. What problems is JumpStory solving and how is that benefiting you? For work that I need to produce, it suits me perfectly and with the photo editing (including background removal) within the site, it really speeds up my workflow. Review collected by and hosted on G2.com. Show More 3/21/2022 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.) (Copy Review URL) ![Kristijan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristijan A.") KA Kristijan A. Lifecycle Marketing Manager Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/19/2020 "It's okay" 2.5/5 What do you like best about JumpStory? Haven't really explored the product a lot. Review collected by and hosted on G2.com. What do you dislike about JumpStory? Offer people free trials and then charge them when they forget to cancel. Oh, and never remind them about it :) Review collected by and hosted on G2.com. What problems is JumpStory solving and how is that benefiting you? None really. Review collected by and hosted on G2.com. Show More Response from Viktoriya Stoyanova of JumpStory [Editedit](https://www.g2.com/survey_responses/jumpstory-review-4481713/official_response/edit) Dear Kristijan, Thank you for the valuable review, we appreciate it. I am sorry that you have had a bad experience, this is definitely not what we want. We have taken your opinion into account and as I understand, my colleagues from Support have found a solution together with you on the problem. Hope everything is solved now? You can write to our support team, if you have any further requests. :) Best regards, Viktoriya Stoyanova 10/31/2022 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Validated Reviewer (Validated through a business email account)Source: Organic (Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.) (Copy Review URL) ![Joe P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe P.") JP Joe P. Managing Director Small-Business (50 or fewer emp.) 3/21/2022 "Leap and Jump" 5/5 What do you like best about JumpStory? Plenty of photos to choose from, updated often, good quality. Price is right - Writing tools for positing articles and posts on websites. About equal to most competitors. Review collected by and hosted on G2.com. What do you dislike about JumpStory? So far there is nothing to dislike about JumpStory. Yes, everything works as needed. Could be better by adding more photos more quickly. Want to see additional materials. Review collected by and hosted on G2.com. Recommendations to others considering JumpStory: Not free, but worth the price. Give it a try and if you find it to your liking, buy it. I did. Review collected by and hosted on G2.com. What problems is JumpStory solving and how is that benefiting you? Photos for article. New choices. Easy to find the materials I need. No benefitting financially. Not especially more productive. No relevance for business performance. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Source: Organic (Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.) (Copy Review URL) JP Jens P. Partner Small-Business (50 or fewer emp.) 1/7/2022 "Happy user for three years" 4/5 What do you like best about JumpStory? The search function (AI Match) helps me find illustrations that match my text very easy and saves me time The global insurance on all images makes it possible for me to use all images in my presentations without offending any copyrights The support is always easy to contact and very friendly Review collected by and hosted on G2.com. What do you dislike about JumpStory? Missing an add-in for Powerpoint for easy access to images Review collected by and hosted on G2.com. What problems is JumpStory solving and how is that benefiting you? Presentations for Sales and Training Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Source: Organic (Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.) (Copy Review URL) ![Mike P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike P.") MP Mike P. President Small-Business (50 or fewer emp.) 7/13/2021 "Photos You Won't See Elsewhere" 4/5 What do you like best about JumpStory? When searching for a graphic to use in a blog, social media, or other project, I always go to JumpStory first. While some of the choices are the same that you'll find on other photo download sites, many are unique to JumpStory. To avoid using the same graphics seen everywhere on the internet, JumpStory is the first option for me. Jumpstory also includes a facility to erase backgrounds, which I have used a few times. It's handy to have it right there on the site instead of downloading a photo and then using another program to erase the background. Obviously background erasing works best when there's a clear difference between what is to be kept and what is not, so the quality of the results depends on the original picture. I have not used the other editing tools, though I suppose in some cases they could be convenient. I've tried the crop tool, but it only allows cropping according to the aspect ratio. No way to trim the left side from a photo, for instance, without also trimming the top or bottom. One thing unique about Jumpstory is the personal assistant. I have not used this feature, but according to the site, you can describe what you're seeking or provide and example and then ask the JumpStory staff to find the image for you. Review collected by and hosted on G2.com. What do you dislike about JumpStory? The indexing on JumpStory could be better. The site sometimes offers irrelevant graphics, that don't really apply to the query. Sometimes, if JumpStory can't find a good match, they seem to fill the results with random photos. Since the photos don't seem to be sorted by match relevance, you must scroll down quite a way to find an image that matches the query. They have added a text match screen that uses AI to improve the matching. I have used it a few times, without much success. Unlike some of the other online photo repositories, JumpStory seems to have a lower inventory. That means you won't always find what you need. Unless your image requirements are very common and generic, JumpStory can't be your only source, in my opinion. Review collected by and hosted on G2.com. What problems is JumpStory solving and how is that benefiting you? I can offer graphics for my clients that are different from what might be available somewhere else like Pixabay. I see the same images from those other sites used over and over by various users on the internet, so I like it when the images I use for custom content is less likely to be widely used. I still use Pixabay, Depositphotos, and others, if I can't find what I need, but always look at JumpStory first. The images on Jumpstory are all available to use in commercial projects without attributions, which is useful for me. Some of my clients object to photo credits in their eBooks or blog posts. The site also offers videos, audio (mostly sound effects), vectors, illustrations, and icons. I haven't had a need for any of these resources. I'm almos always looking for photos. Review collected by and hosted on G2.com. Show More 7/20/2021 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal gift card as thank you for completing this review.)Source: G2 invite (Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.) (Copy Review URL) ![Vytautas G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vytautas G.") VG Vytautas G. Project manager Small-Business (50 or fewer emp.) 8/27/2020 "Another stock photo website with some unique but useless features and poor support" 0/5 What do you like best about JumpStory? - Long trial period. - It was interesting to find out about their unique features that I didn't find on any other website, and that is their promoted personal assistant or search assistant that helps you find the material you need according to your description that you send. They should reply within 24 hrs I think. I don't understand the need for this service as there are keywords for that. So basically it means describing what you need and waiting for another day for someone to search for you. Review collected by and hosted on G2.com. What do you dislike about JumpStory? - Poor customer support. Only polite until trial period is over and also after a bad review. - Irrelevant search results (need to improve on the search engine). - Lack of very artistic photos at least within my search results. Review collected by and hosted on G2.com. Recommendations to others considering JumpStory: Ask for longer trial period if you can't decide, but be aware that their politeness might end if you encounter problems like me. For some reason my subscription wasn't cancelled and when they charged me, I immediately asked to cancel and refund. Guess what - answer was no no no. They think that forcing me to pay for a service I am not going to use is a good idea for the business... Eventually after contacting the head of customer service I have received a refund to show their good will. At first I thought I was the only one to not be able to cancel subscription correctly and maybe it was my mistake. When I read other reviews with exact same story (cancelled online, but charged anyway, claiming that we didn't cancel at all) it seems that this is also their business model. Sad. Review collected by and hosted on G2.com. What problems is JumpStory solving and how is that benefiting you? We use stock photos in our company and find quite many options to choose from. But chose Envato Elements. Review collected by and hosted on G2.com. Show More Response from Viktoriya Stoyanova of JumpStory [Editedit](https://www.g2.com/survey_responses/jumpstory-review-4360881/official_response/edit) Dear Vytautas, Thank you for the insightful review, we apricate your opinion and feedback. I am very sorry to hear you have experienced the issues described above with our platform and support, this is definitely not what we want. The platform is improving every day, and we are doing our best to keep up with all the improvements, have you searched on JumpStory recently? We have improved drastically on search results. :) I would love to fix the issue you have experienced. I definitely, don't want you to leave us unsatisfied. Could you please send me an e-mail at vs@jumpstory.com with the e-mail you have registered ? I will be happy to help you and correct this misunderstanding! Best regards, Viktoriya Stoyanova Head of Sales and Growth-hacking 1/7/2021 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.) Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Andrew P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew P.") AP Andrew P. Owner Small-Business (50 or fewer emp.) 12/23/2020 "Same photos as every free service, but they charge you" 0/5 What do you like best about JumpStory? It’s easy to use and find the photos you’re looking for. Their selection is ok, but the same photos can be found in all other stock photo marketplaces. Review collected by and hosted on G2.com. What do you dislike about JumpStory? Their photos selection is small, generic, and low quality. You can find the same photos for a cheaper price on other sites like Envato Elements. Their customer service is the worst I have experienced in a while. I eventually cancelled which looked confirmed on the website, but then I was charged again. I received no cancellation email and when I went back to the website my account was still active. I went through this process again and experienced the same result. I finally reached out to Jumpstory customer support to explain the situation and they told me I should have received a cancellation email and needed that as proof that I had cancelled. Direct quote from their customer service rep, “I am sorry to inform you that If you didn't receive the confirmation email, it is your responsibility to reach out to us about it.”...that is what I was doing yet when I explained that I had not received a cancellation email they said there was nothing they could do and would not issue a refund. So they need a cancellation email as proof that the account was a cancelled, but I was never sent a cancellation email and the account remained active, so I cannot prove the account was cancelled. Long story short, stay away from Jumpstory. Review collected by and hosted on G2.com. What problems is JumpStory solving and how is that benefiting you? I needed more photos for my content marketing work. Review collected by and hosted on G2.com. Show More Response from Viktoriya Stoyanova of JumpStory [Editedit](https://www.g2.com/survey_responses/jumpstory-review-4533505/official_response/edit) Dear Andrew, Thank you for the valuable review, we apricate your opinion and feedback. I am terribly sorry to hear you haven't had the best experience with out platform and support. I would love to make it right by you, and fix the issue you have experienced. We only want our customers to be satisfied, even if they want to leave. Could you please send me an e-mail at vs@jumpstory.com with the e-mail you have registered ? I will be happy to help you and correct this misunderstanding! Best regards, Viktoriya Stoyanova Head of Sales and Growth-hacking Validated Reviewer (Validated through Google using a business email account)Source: Organic (Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.) (Copy Review URL) ![Dan Mikael Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan Mikael Y.") DY Dan Mikael Y. Founder Small-Business (50 or fewer emp.) 9/23/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "A pleasant suprise" 5/5 What do you like best about JumpStory? The AI-engine running the algorithms is very adept at finding what I want very fast. Impressed to see such variety and ease of use in this type of stock footage site. Good variety and a very warm and familiar feeling to all of the content. The support team is absolutely amazing. They create a value that you just cannot put a prize on qs a company. Very responsive and listening in on the needs of the customer. Review collected by and hosted on G2.com. What do you dislike about JumpStory? In the start the engine did not really find images that well but it had learned and not it's working fine. They could brush up the UX a bit. I am not a big fan of the yellow on black palette but I guess that is just taste. The content can sometimes be a bit bland in certain smaller niches. Review collected by and hosted on G2.com. What problems is JumpStory solving and how is that benefiting you? Spending a lot of time to find images and videos for the Scandinavian market. Jumpstory is Danish so they know their stuff from the get go and the engine is fast and a real time saver. The support is amazing and the go above and beyond if you have an issue. The personal assistant they include in the plans is really good and you can supply a reference image for them to find you 100 similar or suitable images to use in the same kit or design. I cannot stress the excellence of the support more, they really are that good. Fast, responsive and understanding of my needs. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Anthony R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony R.") AR Anthony R. Sr. User Experience Manager | Product Small-Business (50 or fewer emp.) 9/14/2020 "Unique images & innovative features" 5/5 What do you like best about JumpStory? There are several things that set Jumpstory apart from the competition. One of them that happens to be my favorite is the "assistant" feature in which you can get folks to help you find appropriate photos. Combined with their AI recommendations engine that tells you what photos would return great results and their ability to match an image based on content you copy/paste into the appropriate field, it's a product that really is tough to beat. Review collected by and hosted on G2.com. What do you dislike about JumpStory? You're not going to find every type of photo, but what you do find will certainly be unique. I've been extremely happy with my results. Review collected by and hosted on G2.com. Recommendations to others considering JumpStory: You're not going to find such robust features elsewhere. They use "Archives" instead of "Lightboxes" but once you get used to that, you can start saving collections and then you're off to the races. I've been pleasantly surprised all the way through. They are shaping into what a stock company can and should offer. And, unlike free offerings like unsplash, these are actually licensed images, so you're not going to run into any problems. Review collected by and hosted on G2.com. What problems is JumpStory solving and how is that benefiting you? Photos that don't look like stock imagery. Something different from the mainstream stock houses is a breath of fresh air. Helps not only with blog posts, but also print design, web design, and creating presentations. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ## Questions about JumpStory? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about JumpStory ](https://www.g2.com/products/jumpstory/discussions/new) UM Umberto Mangiardi • Last activity over 4 years ago How can I find your audios stock? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/28260-how-can-i-find-your-audios-stock) ![Miloš B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miloš B.") MB Miloš Belčević • Last activity about 6 years ago What are some ways of integrating with JumpStory? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/27735-what-are-some-ways-of-integrating-with-jumpstory) [ View all Discussions ](https://www.g2.com/products/jumpstory/discuss) ## Pricing Options Pricing provided by JumpStory. ### PRO $39.00 Per Month ### SOLO $29.00 Per Month ### INSTANT $25.00 With One-Time Purchase [ View More Pricing Information ](https://www.g2.com/products/jumpstory/pricing) JumpStory Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_139bc4775df6bcab8e4e832615a44233/shutterstock-shutterstock.jpeg "Product Avatar Image") Shutterstock 4.4/5(655) [ Compare Now ](https://www.g2.com/compare/jumpstory-vs-shutterstock-shutterstock) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a2839e73306934898d3bcccf2c3aed4/storyblocks.png "Product Avatar Image") Storyblocks 4.6/5(428) [ Compare Now ](https://www.g2.com/compare/jumpstory-vs-storyblocks) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_866db67bfdbf973da16c24dd7965b41b/getty-images-istock.jpg "Product Avatar Image") iStock 3.5/5(117) [ Compare Now ](https://www.g2.com/compare/jumpstory-vs-getty-images-istock) ##### Categories on G2 [Stock Photos](https://www.g2.com/categories/stock-photos)[Stock Music](https://www.g2.com/categories/stock-music) ##### Explore More [Which firms provide expert guidance on Dayforce configuration and payroll process improvements?](https://www.g2.com/discussions/which-firms-provide-expert-guidance-on-dayforce-configuration-and-payroll-process-improvements)[Top-rated HCM platforms for talent management](https://www.g2.com/discussions/what-are-the-top-rated-hcm-platforms-for-talent-management)[Which DNS security software do other SaaS companies trust for blocking malicious domains without adding latency that affects their own customers?](https://www.g2.com/discussions/which-dns-security-software-do-other-saas-companies-trust-for-blocking-malicious-domains-without-adding-latency-that-affects-their-own-customers) [Best procurement software to streamline payments](https://www.g2.com/discussions/best-procurement-software-to-streamline-payments)[Which aviation compliance monitoring solutions offer customizable workflows that adapt to operational processes?](https://www.g2.com/discussions/which-aviation-compliance-monitoring-solutions-offer-customizable-workflows-that-adapt-to-operational-processes)[What log monitoring solution integrates best with incident response tools?](https://www.g2.com/discussions/what-log-monitoring-solution-integrates-best-with-incident-response-tools) [Show MoreShow Less](javascript:void(0);)