Tettra Reviews & Product Details

Tettra Overview

What is Tettra?

Tettra is a simple wiki built for your team to organize and share the knowledge you need to get work done. Tettra was built to be simple, smart, and connected. We have integrations with lots of tools that teams rely on every day, including GSuite, GitHub, Zapier, Wistia, and more.

Tettra Details
Website
Discussions
Tettra Community
Languages Supported
English
Product Description

Simple knowledge management for growing teams.

How do you position yourself against your competitors?

Tettra is deeply integrated with your Slack account. Since so much knowledge sharing already happens in chat, we wanted to make Tettra a natural extension of that.


Seller Details
Seller
Tettra
Company Website
Year Founded
2015
HQ Location
Somerville, MA
Twitter
@tettra
1,268 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
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Tettra Reviews

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

If I had to describe Tettra in a single word it would be "Easy", its ease of configuration and use is something quite surprising, the fact that it does not require complex configuration processes to be able to use this application is quite practical, its The interface has a fairly user-friendly design which facilitates their learning, in a short period of time we are already experts using this application, the fact that allows us to create a database of information in a collaborative and simple way about the projects or information necessary to carry out a fairly complete and comprehensive approach to the activities that must be carried out within the company by our work team, the speed with which your customer service team responds to any questions or existing problems is something quite surprising. Review collected by and hosted on G2.com.

What do you dislike?

It presents some small errors like any application that make us unable to use the application for a few minutes while we wait for a response from the customer service team, however we have not experienced any other difficulties or problems when using Tettra. Another thing that is quite problematic is the fact that, despite the fact that the customer service team responds fairly quickly when a problem occurs, they have an established service hours and if a problem occurs outside of office hours you have to wait until the next business day to get a satisfactory answer. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has been being of great help to us to collect data in a more complete and simple way about different activities and projects carried out in the company, in such a way that they serve as support to carry out subsequent tasks where the data obtained can be of help to us to solve the problems presented (since we already have the solution entered in the system because someone has already documented it previously), its use is quite fluid which allows us all within the company to have access to information quickly and immediately. Review collected by and hosted on G2.com.

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Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Clean. Simple. Integrations. Fun to edit pages, honestly. Amazing support. Review collected by and hosted on G2.com.

What do you dislike?

Editing massive single pages can be daunting (they just added a feature to address this, where they show you the headers, but it's in beta). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Create a top-level folder that represents your most crucial company-wide knowledge: mission, current focus, financial situation if you believe in transparency, and links to resources. Tettra works best when you treat it like the company's underlying operating system. Give people a "start here" point, and it all gets easier. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

1) We needed a way to ensure proven processes could be repeated easily AND improve. Documentation was it.

2) The company I run offers workshops, which are complex to deliver. Literally the only way we can keep everything straight and improve class to class is by documenting EVERYTHING, then categorizing and tagging things so that people can easily find it.

3) Scaling a team that feels empowered. We wanted to ensure every new teammate understands some basic "operating principles" for the business, has transparency into our business ops and mission/vision, and can get questions answered quickly without internal time wasted. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

From the early purchasing conversations to the implementation to our 200+ users (and growing), the partnership with the Tettra team has been outstanding. We've been able to share some of our best practices and they're always willing to listen to (and implement) our feedback. We are heavy users of Slack and the integration with Tettra has been crucial to lifting product knowledge out of conversations and into the awesome search features of Tettra. The ease of creating an article, the ease of search and the user-friendly UI are some of our favorites. Review collected by and hosted on G2.com.

What do you dislike?

Because we have so many users, we want to implement it as part of their goals to contribute to our knowledge base. We work in the FinTech space and we have a broad/deep platform. It's been a challenge to get analytics out to help reward and track internal teams' contributions. With that said, the Tettra team has been willing to help us and guide us, but of course we want to be able to do it ourselves. We also would love more of a review/workflow process so that any teammate can write, but certain teammates can validate. We've been able to implement internal policies and would love help from an automation standpoint as Tettra grows. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Prior to Tettra, we were a business of tribal knowledge that was embedded on desktops, Slack, work drives and in our brains. With Tettra, all of those stagnant resources have been brought to the surface for all to see. We're about 9 months into using it and have realized tremendous value, especially when forced to go to a full remote work force. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The clean layout of the site. It's very easy to set up, add content, and organize it! It's taken our complex internal processes and make them easily accessible via the Slack integration!

Update/suggestion workflows!!

Owners of pages/content! Review collected by and hosted on G2.com.

What do you dislike?

Only one editor of a page at a time. Not a huge issue but sometimes people have drafts open and forget to close them, causing you to have to reach out to them to ensure you don't lose any changes.

No search tab for users -- would be nice to search for page owners and see all their pages Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Tettra is a light-weight tool for heavy concepts! Make sure you plan out how to house your content, once you do -- Tettra becomes a dream tool. Easy to use, update, and keep fresh! We love it! Content is hard to manage, with Tettra it's WAY easier! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Tettra we've been able to put our internal knowledge at our user's fingertips. Previously this knowledge was all tribal knowledge and varied depending on the person you asked. Tettra has centralized that knowledge, allowed us to keep it fresh, and put it at all user's fingertips when they need it. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Tettra allows us to easily create content that is shared and reviewed by our team. We use it in a collaborative manner where different roles and functions keep information fresh. The integration with Slack is very valuable because it streamlines the process of recommending material to be created and updated. Tettra is our Internal Knowledge base and it has been crucial to our Service Team's success while working remote during COVID-19! Review collected by and hosted on G2.com.

What do you dislike?

We encourage the Service Team to contribute to Tettra (incorporated in their reviews) and there is no dashboard to easily see who is updating content / making suggestions. At the moment, we reach out to you on a quarterly basis for this info. Wish we did not need to.

Since we have a model where there are many content creators, would be nice to have exportable data points from user pages, as well as sort-able columns. I got this information from your team and was informed that it is available for viewing on site, so the exports are on an exception basis. Would be nice to be able to export on my own as I have a group working on consolidating over 65 pages for one user - we are doing it spreadsheet style. Your on site solution does not work for us.

The search feature does not always give you what you are looking for. Allowing a letter to be totally off returns excess results and it is sometimes difficult to narrow down what you want. Maybe the exact matches can populate first on the list? There are moments when I search for a page using the entire page title and it will not come up in the search. Should not be the case.

Drafts can only be worked on by one individual. Would be awesome to have collaborative drafts. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The Tettra team works with you and reaches out as they enhance their platform with requests you've submitted. They are great to work with! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Before Tettra, the team relied on each other for product knowledge. This caused a lot of interruption to each person's day, as well as delays in explanations for clients. We now have more educated questions arise and beneficial collaborative solutions. The team is encouraged to contribute knowledge, is better prepared when assistance is needed and can more easily support one another with up to date information. Review collected by and hosted on G2.com.

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IC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Generally, for documenting it's okay as there are not too many competitive products of this nature. Review collected by and hosted on G2.com.

What do you dislike?

Too slow, not user-friendly, old-school navigation. Recently, approached their support to point out an issue that recently started something to do with the hierarchy of their categories that was working fine before. To my surprise and disappointment, their support representative said it worked previously due to a 'glitch' in the system. Since that was fixed, it will no longer work as it did before. The issue is, we can't have sub-categories with the same name, no matter if the same-named sub-category exists inside another parent category. It's like saying, we can't have the same 'filename' two times even if it is in another folder in the Windows file system - funny. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Product documentation Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Its a great way to document internal processes to make work more efficient across the various teams in our business. Review collected by and hosted on G2.com.

What do you dislike?

I wish there was a way for me to see who was already working on a document. A lot of times, I'll grab a suggestion and start working on it, only to find out someone else published the same article a few minutes after I started working on it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tettra is helping us document a lot of the knowledge that used to be passed by word of mouth. This helps get our new hires on board quicker because previously, you had to make connections internally and then know who to ask what. Now, it's all available on Tettra! Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It's so helpful to have every document our team could ever need in one place. The way we've used it, Tettra is like the best kind of Google Drive folder, where everything is visible, nothing gets lost, and nothing is unwieldy.

I also love that Tettra includes templates for commonly used documents across organizations, which helps agile teams move even faster. Review collected by and hosted on G2.com.

What do you dislike?

It's not always easy to see where a document has been edited. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're a small team creating a lot of policies, procedures, and offerings from scratch. Tettra is instrumental in keeping us organized and allowing us to see how our own strategy has evolved over time. Review collected by and hosted on G2.com.

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Content Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The search function is top-notch! At my last job, we used Confluence, and I could never depend on the search function to surface the knowledge I was looking for. With Tettra, I know I can rely on it. Review collected by and hosted on G2.com.

What do you dislike?

The user interface could be a little bit sleeker. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Any time I have a question about our content creation process, benefits, PTO policy, etc., I know exactly where to turn. It's like having a personal assistant who can quickly and accurately answer any question that pops in my head. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The ability to put helpful documentation and processes into one site. Review collected by and hosted on G2.com.

What do you dislike?

Search doesn't always pick up key words. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Internal documentation and processes that are all in one place rather than searching through multiple resources. It is beneficial to have 1 location to put important processes, commonly asked questions, and research methods especially for newer employees. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Tettra has a great search function, and has improved our cross-team collaboration. I also like that Slack & Tettra can be used together. Review collected by and hosted on G2.com.

What do you dislike?

Being able to assign other suggestions to myself with my current role. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Having a supporting group of people to help roll-out tettra & maintenance Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Documentation for our company, and the knowledge that has been close to chest is now being shared fluidly. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Anyone and everyone can easily make content in this wiki

Organization of content into different themes & folders is straight forward

Search function works sooooo well! Review collected by and hosted on G2.com.

What do you dislike?

I would like more flexibility for marking and organizing key pages Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Centralized location for information sharing that's accessible to everyone in the organization - so much better for that sort of thing than a collection of Google Drive docs! Review collected by and hosted on G2.com.

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CEO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I've used a number of other company wiki systems and Tettra is the easiest to use, which means that employees need no training and it just works. We rolled it out to about 7 people and now it has become our corporate standard without any training or implementation work. Usually these systems take a lot of onboarding work with your team to get them going, but this was really simple and easy.

Review collected by and hosted on G2.com.

What do you dislike?

The "recent activity" on the homepage contains a list of most changes made by most people, which if you have an active team it can get to be noisy. This is normal and similar to other systems, but makes the home page less useful than it could be. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just try it - they have a free version and it is really easy to use. You can get started very easily and see how your team adopts it. I would make sure to start with a specific use case for a specific team to get going. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tettra is the source of truth for our team and answers all employee questions like: What are our holidays in 2020? What is the product roadmap for next month? What is the process for buying new software? How can I print something in the office? How do I onboard a new employee?

We started with a small team and quickly it spread and has become the default solution for our internal wiki in the whole company.

Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The search actually works, and the slack integration really drove adoption. Review collected by and hosted on G2.com.

What do you dislike?

Uploaded file names are obfuscated when you download them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

self service troubleshooting Review collected by and hosted on G2.com.

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Senior Business Intelligence Developer
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Tettra provides a clean UI that is easy to get accustomed to. The limited hierarchy is a double edged sword: it prevents things from being buried, but means you might need forethought with how you structure things. The slack integration is fantastic and allows you to quickly find/share information with coworkers, as well as flag messages that should be expanded upon and added to the wiki. Review collected by and hosted on G2.com.

What do you dislike?

It might be nice to allow admins to set a range limit for the hierarchy to slightly more than 3. Furthermore, it might be useful to have a page live in multiple domains. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Focus on one issue you want to resolve first. Then go. Don't wait - the first page is the hardest. The UI is clean, easy to use, and you'll love the markdown editor. If you're a Slack user as well, the integration to share pages is brilliant. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The biggest benefit has been Onboarding. We were able to log most items that new hires need to get started, which freed up time for existing FTEs to focus on their ongoing work. Review collected by and hosted on G2.com.

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Community Leader
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Tettra allows us to easily store all our docs, links, SOPs, guidelines, and more in one place where everyone has access. There are multiple levels to the wiki so we can create top-secret internal docs while also granting access to more public information when people sign in via Slack - Further, docs can be entirely public in case we don't care who is accessing them.

Since it integrates so easily with Slack, I never have to worry about anyone not having access to certain information. They're immediately given access to our wiki as soon as they're given access to our Slack.

Because of this, tagging users and sharing links directly into Slack is simple. Review collected by and hosted on G2.com.

What do you dislike?

Tettra is doing many things right and the only things that I wish they were doing would require solving the same issues every other text-editor application is working to solve. I'm pleasantly surprised when I find something easily embed in a doc (e.g., Airtable) - and disgruntled when something doesn't embed seamlessly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are remote and/or use Slack in your organization, Tettra is the program to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have a large Slack community and require users to read guidelines and submit forms. This is, for lack of a better analogy, the back-end - or, database - of the business. Review collected by and hosted on G2.com.

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Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Tettra is great. For a long time we were using powerpoint and word documents littered all around Dropbox to manage SOPs and Policy's at Natural Force (https://naturalforce.com).

Enter: Tettra. It was the perfect solution that integrates seamlessly with slack. The slack integration is key, as we are a fully remote team and it allows us to systematize workflows and information very well. Sharing public links to pages also works really well for guests outside our team we need to share information with. Review collected by and hosted on G2.com.

What do you dislike?

There isn't really anything to dislike with the core product. Pricing is fair, support is great. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You may think you can use a cloud file sharing service to disseminate critical information to you team. You can't. Or at least, it won't work very well. I recommend Tettra for keeping critical information top of mind and visible to your entire team. It's one of those things you never knew you needed until you try it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Systematization of SOPs and Internal Workflows

- Easy access to commonly referenced information (i.e. addresses, contact info)

- The "classic" sharing of tettra page with answer instead of answering question in slack

- Sharing info with members outside our team

- Posting of HR required information for a fully remote team Review collected by and hosted on G2.com.

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Associate Director, Content Marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It's super helpful to have one source of truth to point people to when onboarding new hires. When people have questions about things like our vacation policy, benefits, or even where the printers and scanners are in the building and how to set them up with your laptop, it's really nice to have one centralized location to point people to. Plus, I love the organizational structure of the tool and how easy it is to navigate around! The search bar is my favorite for when I'm not sure where something lives. Review collected by and hosted on G2.com.

What do you dislike?

I haven't run into anything I dislike about Tettra yet! Keep up the great work. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Tettra at my company for internal documentation for teams and for the business at large. It's made it really easy to keep all of our information in a place that lives on, so that if someone leaves the company or if someone has a question and you don't know the answer, you can always point them to Tettra. Review collected by and hosted on G2.com.

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Social Media Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Tettra is our go-to for sharing internal knowledge. If anyone has a question about benefits and onboarding to how to use the printers the first response is always, "Have you checked Tettra?" 9 times out of 10 the answer can be found there. And if it's not, we know we have to update it. Tettra easy to use as a contributor and very intuitive to navigate has a user. I love it. Review collected by and hosted on G2.com.

What do you dislike?

I actually haven't run into any issues with the product itself. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you find that you are struggling managing internal communication, I highly recommend using Tettra! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Like I said, my current company uses it to keep internal documentation available and easily accessible. This solves a lot of the run-around work of trying to find answers or clarification on this. Tettra is a simple and effective solution that keeps our team running more efficiently. Review collected by and hosted on G2.com.

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Director of Marketing
Internet
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I love that so many of our team's FAQs can be answered by simply sharing a Tettra link. Documenting process has been such a huge part of our ability to scale at Salted Stone. Review collected by and hosted on G2.com.

What do you dislike?

Not much! The only issues I've ever really experienced can be attributed to user error. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you do choose to use Tettra, make it a non-negotiable part of your onboarding for new employees. We've been able to save so much time and answer so many new-hire questions by simply writing up documentation and sharing it with the necessary people. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're documenting (and constantly updating) our Standard Operating Procedures (SOPs) on Tettra. As we've grown domestically and internationally, this platform has been pivotal in getting everyone on the same page RE: services/offerings, internal communications, and employee expectations. Review collected by and hosted on G2.com.

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Senior Director Of Operations
Internet
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

- The product is very deliberately built and is optimized for delightful onboarding, employee adoption, and daily usage.

- It's not bloated with features that I need / would want to turn off. In other words, it's responsibly flexible.

- The team building Tettra has spent years not only working on the product but becoming experts in the best practices of knowledge management across companies of all levels of operational maturity. Review collected by and hosted on G2.com.

What do you dislike?

- Analytics could be improved but it took one great experience with their support to learn that they can do custom reports while they are working on it a more scalable solution for analytics.

- I'd like collaborative editing of Tettra pages but again learned from their support team that they are also hard at work on that. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Start a trial, talk to support and get started ASAP. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tettra is the core asynchronous communication tool of our business. It's enabled us to onboard new employees at a rapid pace, without sacrificing comprehension or quality and help us keep our team on the same page even though we span the globe. Review collected by and hosted on G2.com.

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Head of People Ops
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Tettra integrates seamlessly with slack which makes it easy for the team to look up references as they work and share them with one another. The ability to leave comments and edit pages by the entire team makes it easy to upkeep and maintain as the team grows. The history of changes helps us see how documents change and revert to other versions if needed.

Tettra has become an integral part of our team. It's helping us work better remotely and with fewer hiccups despite differences in timezones. Review collected by and hosted on G2.com.

What do you dislike?

Haven't run into any major issues. A suggestion might be a little more control over page suggestions and who can review them, close them, etc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tettra is our central information hub. From our onboarding handbook for new team members to SOPs for the entire team, and from company info and HR policies to educational material and workshop notes, Tettra is our go-to place for all things information.

Tettra helps us organize the resources we need to work remotely across the globe. From day 1, everyone on the teams knows where to find the information they need. Review collected by and hosted on G2.com.

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Support Manager
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

How collaborative it is. Tettra encourages your staff to knowledge share and collaborate. This is essential when building an informative, relevant wiki that all staff will use. The more information the better, the more invested your staff become in sharing the more likely they are to use it. Review collected by and hosted on G2.com.

What do you dislike?

Just some of the admin settings :) We would like to lock down who has the ability to invite people. Thats really it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you are happy with a collaborative process. Sure you can set and forget but if you want to lock down who can create and edit (why would you?) just keep that in mind. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a simple easy to use (and look at) wiki where we are able to house internal information for our staff. This ranges from how-tos on our Product, to FAQs, internal processes etc. Having this information housed in one spot is also great from a change management perspective. Review collected by and hosted on G2.com.

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Video Producer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Tettra is super user friendly, making it easy to create an internal knowledge base for your company. I got to use it extensively at my previous company to create documentation for my team, and it was a breeze for anyone to create and share something. Whenever anyone had a question, they knew exactly where to look first, Tettra. Review collected by and hosted on G2.com.

What do you dislike?

I can't say I had a bad experience, but I will say that for smaller teams Tettra might not be a great fit. My experience was a company of 50-100 which was a perfect size. But, for a small business, they might be able to get by without Tettra. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main problem we solved was creating a knowledge base for our team so that people knew where to turn when they had a question. Previously, this was scattered through google docs, emails, slack messages, etc. Tettra helped us get organized as a team and have a destination for new hires to go when they have any questions. Review collected by and hosted on G2.com.

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Customer Success Manager
Internet
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

For a team that's moving quickly, I love having important information centralized in Tettra. It allows me to quickly find answers without disrupting anyones work, and enables me to publish company-wide information in minutes. Review collected by and hosted on G2.com.

What do you dislike?

The formatting options are limited, and occasionally questions or requests go unanswered. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our company creates a lot of documents, but most spaces get cluttered quickly. Tettra is a clean, simple, resource for finding essential knowledge. With Tettra, our team can move more quickly without having to communicate the same information in multiple channels. Review collected by and hosted on G2.com.

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