# Best IT Asset Management Software for Small Business *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)* Products classified in the overall IT Asset Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business IT Asset Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business IT Asset Management category. In addition to qualifying for inclusion in the IT Asset Management Software category, to qualify for inclusion in the Small Business IT Asset Management Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## Top IT Asset Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,347 reviews) | Live endpoint inventory with automated patch enforcement | "[NinjaOne Streamlines Endpoint Management and Remote Troubleshooting](https://www.g2.com/survey_responses/ninjaone-review-12791930)" | | 2 | [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) | 4.3/5.0 (449 reviews) | Lifecycle tracking inside ServiceNow ITSM workflows | "[Efficient and scalable solution for managing IT assets and lifecycle](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12737433)" | | 3 | [Deel IT](https://www.g2.com/products/deel-it/reviews) | 4.8/5.0 (271 reviews) | Global device logistics for distributed contractors | "[Fast, Hassle-Free Transfers and Easy Payments with Deel](https://www.g2.com/survey_responses/deel-it-review-13043793)" | | 4 | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5.0 (1,177 reviews) | Per-technician RMM with unlimited endpoint patching | "[Atera: All-in-One IT Management with Strong Integrations, Automation, and ROI](https://www.g2.com/survey_responses/atera-review-12982693)" | | 5 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,893 reviews) | Remote asset support with device monitoring | "[Wonderful product, very flexible, use over many platforms](https://www.g2.com/survey_responses/teamviewer-review-4314442)" | | 6 | [Freshservice](https://www.g2.com/products/freshservice/reviews) | 4.6/5.0 (1,290 reviews) | ITIL-aligned ticketing with integrated CMDB | "[Strong visibility and control, but takes effort to get it right](https://www.g2.com/survey_responses/freshservice-review-12723378)" | | 7 | [Flexera One](https://www.g2.com/products/flexera-one/reviews) | 4.3/5.0 (116 reviews) | License reconciliation with Technopedia normalization engine | "[A must have tool for inventory management for every organisation](https://www.g2.com/survey_responses/flexera-one-review-11647810)" | | 8 | [Tanium](https://www.g2.com/products/tanium/reviews) | 4.5/5.0 (66 reviews) | Real-time endpoint queries across large-scale infrastructure | "[Real-Time Visibility and Fast Global Remediation with Tanium](https://www.g2.com/survey_responses/tanium-review-12961686)" | | 9 | [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) | 4.5/5.0 (85 reviews) | — | "[Real-Time Visibility and Centralized Endpoint Management That Scales](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404)" | | 10 | [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) | 4.9/5.0 (1,310 reviews) | Compliance-driven IT asset visibility and documentation | "[Automates Compliance and Evidence Collection — Boosts Audit Readiness and Efficiency](https://www.g2.com/survey_responses/scrut-automation-review-13049695)" | --- ## What Are the Most Common Questions About IT Asset Management Software? *AI-generated · Last updated: May 26, 2026* ### What IT Asset Management providing WiFi-based phones with faxing and texting integration for small teams? Based on G2 reviews, small teams evaluating IT Asset Management software most often prioritize centralized visibility, easy setup, and the ability to manage devices and workflows from one place. Reviewers consistently mention that products in this category are most useful when they simplify day-to-day administration, reduce manual tracking, and support distributed work without adding complexity. According to verified users, strong integrations, straightforward interfaces, and faster onboarding matter more than broad feature claims alone. G2 reviewers mention that buyers should look for tools that keep asset records accurate, streamline onboarding and offboarding, and make it easier to track equipment, software, and support activity across locations. ### What highest rated IT Asset Management for small dental offices and tow businesses needing unified communications? Based on G2 reviews, smaller organizations typically value IT Asset Management software that is easy to learn, simple to deploy, and effective at keeping assets, users, and support work organized in one place. According to verified users, the most helpful products reduce spreadsheet work, improve visibility into assigned devices, and support faster issue resolution through centralized records. G2 reviewers mention that reliability, intuitive navigation, and responsive support are especially important for lean teams without dedicated platform specialists. In this category, highly rated tools tend to stand out when they help teams monitor inventory, document ownership, and stay current on hardware status without requiring heavy customization or a long setup cycle. ### What is the best IT Asset Management for founders making phone calls without disclosing personal cell numbers? Based on G2 reviews, [NinjaOne](https://www.g2.com/products/ninjaone/reviews) stands out as the strongest fit within this dataset because reviewers repeatedly highlight centralized management, remote support, and an easy-to-use interface that helps keep business operations separate and organized. According to verified users, founders and small teams tend to benefit most from software that simplifies device oversight, reduces manual processes, and supports work from anywhere through one platform. G2 reviewers mention that having asset visibility, remote access, and streamlined onboarding in a single tool makes it easier to manage operations professionally as a company grows. While reviews focus on IT management rather than calling workflows, ease of setup and centralized control are recurring strengths. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – used for centralized endpoint management, remote access, patching, and asset visibility in growing teams ### Which IT Asset Management platforms allow answering calls from cell phone app via any location? Based on G2 reviews, this category data is centered on asset visibility, remote support, lifecycle tracking, and centralized IT operations rather than mobile calling workflows. According to verified users, the most relevant strengths buyers mention are remote management, support for distributed teams, and the ability to monitor and manage devices from anywhere. G2 reviewers mention that products such as NinjaOne, Deel IT, and Atera help teams support remote staff, manage global devices, and maintain visibility across multiple locations. However, the reviews provided do not specifically confirm cell phone app call answering capabilities. For this question, buyers should treat remote accessibility and distributed device management as supported review themes, while validating telephony-specific workflows directly in product evaluations. ### Which IT Asset Management systems solve dropped calls and calls routing to voicemail automatically? Based on G2 reviews, the strongest documented value in this category is operational visibility rather than direct telephony troubleshooting. According to verified users, these systems are most often praised for tracking hardware, software, device health, and support workflows in one place. G2 reviewers mention that centralized dashboards, proactive monitoring, and remote troubleshooting can help teams identify infrastructure or endpoint issues faster, which may indirectly improve service continuity. Still, the review data does not specifically verify dropped-call remediation or voicemail routing automation. Buyers asking this question should focus on products that reviewers describe as reliable, easy to monitor, and strong at issue detection, then confirm any voice-routing capabilities separately during demos or trials. ### Which IT Asset Management tools reduce reliability issues where phone system goes down during internet interruption? Based on G2 reviews, users in this category consistently value products that improve resilience through centralized management, monitoring, and better visibility into device and network-related issues. According to verified users, tools that reduce manual oversight and help teams respond faster to outages are especially useful in distributed environments. G2 reviewers mention proactive alerts, centralized dashboards, and automation as common advantages because they help IT teams spot failures, patch endpoints, and troubleshoot remotely before problems spread. That said, the review set does not directly confirm internet-failover or phone-system continuity features. Buyers concerned about interruption risk should prioritize platforms with strong monitoring and incident visibility, then verify communications failover requirements outside the review evidence. ### What IT Asset Management adopted by founders and account executives for ease of connecting multiple locations? Based on G2 reviews, teams connecting multiple locations tend to prefer software that centralizes inventory, support, and asset data so everyone works from the same source of truth. According to verified users, the biggest benefit is reducing fragmentation across spreadsheets, emails, and disconnected tools. G2 reviewers mention that products in this category are most effective when they support remote access, distributed device oversight, and straightforward onboarding for growing organizations. Review themes consistently point to easier collaboration, faster troubleshooting, and clearer ownership records when locations are managed in one platform. For founders and account-facing teams, the main buyer value is simplicity: software that keeps assets visible, current, and manageable across offices without creating extra administrative burden. ### What most trusted IT Asset Management by IT operations managers and system administrators based on user reviews? Based on G2 reviews, trust in this category is most often tied to visibility, reliability, and ease of managing assets at scale. According to verified users, products earn confidence when they centralize inventory, reduce spreadsheet dependence, and make it easier to track ownership, lifecycle status, and support history. G2 reviewers mention that trusted platforms also stand out for responsive support, straightforward setup, and integrations that keep data current across systems. Within this review set, buyers repeatedly praise solutions that improve operational consistency and reduce manual effort. For IT operations managers and system administrators, the most trusted options are the ones reviewers describe as dependable in daily use and effective at creating a clear, shared view of the environment. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – chosen for centralized endpoint management, patching, remote support, and strong day-to-day usability - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) – used for lifecycle visibility, compliance tracking, reporting, and integration with broader IT workflows - [Atera](https://www.g2.com/products/atera/reviews) – valued for all-in-one monitoring, ticketing, automation, and managing many devices from one platform ### What should small business owners evaluate when choosing IT Asset Management for reliability and connectivity? Based on G2 reviews, small business owners should evaluate how well the software keeps asset information accurate, supports remote environments, and simplifies daily operations. According to verified users, the most important factors are ease of setup, intuitive navigation, centralized records, and the ability to monitor and manage devices without relying on scattered spreadsheets or multiple tools. G2 reviewers mention that strong integrations, clear reporting, and responsive support also matter because they reduce friction as teams grow. Reliability in this category is usually reflected through stable performance, faster issue visibility, and easier troubleshooting. Buyers should also check whether the platform fits their actual workflow, since some reviewers note that advanced customization and reporting can require more effort. ### What IT Asset Management used by founders for simple setup launching within one hour? Based on G2 reviews, founders looking for fast setup should focus on products reviewers describe as easy to deploy, intuitive to navigate, and quick to adopt without heavy technical overhead. According to verified users, the best early-stage fit is software that centralizes assets and support processes while minimizing training needs. G2 reviewers mention quick onboarding, clean interfaces, and immediate operational visibility as major advantages for lean teams. Across this dataset, users repeatedly value platforms that reduce manual tracking and let teams get productive quickly after setup. For founders, the strongest buying signal is not feature volume but how quickly the system starts delivering clarity on devices, ownership, and lifecycle management with minimal administrative friction. ## How Many IT Asset Management Software Products Does G2 Track? **Total Products under this Category:** 248 ### Category Stats (Jun 2026) - **Average Rating**: 4.5/5 (↓0.01 vs May 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: TeamDynamix IT Service Management (+1.74%) - Among all products in this category, TeamDynamix IT Service Management recorded the largest rating increase compared to last month *Last updated: June 30, 2026* ## How Does G2 Rank IT Asset Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 20,100+ Authentic Reviews - 248+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which IT Asset Management Software Is Best for Your Use Case? - **Best for Small Businesses:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Best for Mid-Market:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Best for Enterprise:** [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) - **Highest User Satisfaction:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Best Free Software:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) --- **Sponsored** ### AssetSonar AssetSonar is a comprehensive IT asset and service management platform that provides organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effectively track and optimize their hardware, software, licenses, tickets, and service management processes. By doing so, AssetSonar helps businesses reduce risks, control IT expenditures, improve service delivery, and enhance compliance with regulatory requirements. Targeted primarily at mid-market to enterprise-level IT teams and IT asset managers, AssetSonar addresses common challenges organizations face, such as SaaS sprawl, shadow IT, redundant software licenses, fragmented service workflows, and disconnected asset data. The platform's robust features, including software discovery, license tracking, software normalization, ITSM, and IT Graph context, empower businesses to gain a clearer understanding of their IT landscape. This clarity enables informed decision-making on software use, asset ownership, service impact, and licensing, ultimately leading to cost savings and improved operational efficiency. One of the standout features of AssetSonar is its risk-based patching capabilities. This functionality enables IT teams to identify vulnerabilities in their systems, prioritize them by severity, and take swift action to remediate them. By focusing on the most critical vulnerabilities, organizations can significantly reduce their exposure to security threats and ensure that their systems remain secure and compliant with industry standards. AssetSonar also offers native ITSM capabilities that connect incidents, service requests, approvals, SLAs, knowledge articles, self-service, and automation with live asset and software context. Its integrations with leading MDM, directory, security, and endpoint management tools such as Jamf, Intune, SCCM, and other IT systems help teams centralize operational data and maintain continuous visibility across the IT ecosystem. This not only enhances operational efficiency but also frees up valuable time for IT professionals to concentrate on strategic initiatives that drive business growth. By optimizing the IT asset and service lifecycle, AssetSonar equips organizations with the tools they need to boost team efficiency, resolve requests faster, manage onboarding and offboarding, and make smarter purchasing decisions. Its capabilities in IT asset management, IT service management, software governance, patch management, and automation help businesses maintain complete control over their digital assets as they navigate the complexities of modern IT environments. AssetSonar provides unlimited asset context with the ability to manage unlimited tickets with unlimited agents. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1391&secure%5Bdisplayable_resource_id%5D=1391&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1391&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=87855&secure%5Bresource_id%5D=1391&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-asset-management%2Fsmall-business&secure%5Btoken%5D=08d101f35d8b9f2b13514cc7363fa95e12238857be3b3a37a933b911a264e8fa&secure%5Burl%5D=https%3A%2F%2Fgo.ezo.io%2Fassetsonar%2Fit-asset-management-software_of%2F%3Futm_source%3Dpaid_advertising%26utm_medium%3Dg2%26utm_campaign%3Dg2-clicks&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated IT Asset Management Software Products in 2026? ### 1. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,347 **How Do G2 Users Rate NinjaOne?** - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10) - **Asset Policy Management:** 8.7/10 (Category avg: 8.2/10) **Who Is the Company Behind NinjaOne?** - **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone) - **Company Website:** https://www.ninjaone.com/ - **Year Founded:** 2013 - **HQ Location:** Austin, Texas - **Twitter:** @NinjaOne (3,607 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6436301/ (2,121 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 48% Mid-Market, 44% Small-Business #### What Are NinjaOne's Pros and Cons? **Pros:** - Ease of Use (1373 reviews) - Remote Access (867 reviews) - Features (852 reviews) - Automation (820 reviews) - Customer Support (733 reviews) **Cons:** - Missing Features (715 reviews) - Limited Features (396 reviews) - Improvement Needed (372 reviews) - Needs Improvement (362 reviews) - Feature Issues (306 reviews) ### What Do G2 Reviewers Say About NinjaOne? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of NinjaOne, simplifying management of company assets with its all-in-one solution. - Users appreciate the **remote access capabilities** of NinjaOne, enjoying flexibility and control over their devices efficiently. - Users appreciate the **automation and alert features** of NinjaOne, greatly simplifying server management and enhancing productivity. - Users praise the **automation features** of NinjaOne, highlighting their simplicity and effectiveness in enhancing workflow. - Users highly value the **exceptional customer support** from NinjaOne, appreciating quick access to knowledgeable staff and effective solutions. **Cons:** - Users find the **missing features** in NinjaOne limit its usability, particularly concerning the mobile app and policy application. - Users find NinjaOne has **limited features** , especially in scripting and mobile app functionality, hindering usability. - Users find the **search function lacking** and desire quicker feature delivery and improved endpoint visibility. - Users find that NinjaOne's **search function and dashboard could use substantial improvement** for better usability and feature visibility. - Users face **feature issues** with NinjaOne, struggling with function settings and application installations, affecting usability. #### What Are Recent G2 Reviews of NinjaOne? **"[NinjaOne Streamlines Endpoint Management and Remote Troubleshooting](https://www.g2.com/survey_responses/ninjaone-review-12791930)"** **Rating:** 4.0/5.0 stars *— Richard T.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-12791930) --- **"[Super Easy and Effective - Loved my Experience!](https://www.g2.com/survey_responses/ninjaone-review-9229992)"** **Rating:** 5.0/5.0 stars *— Kyle P.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-9229992) --- #### What Are G2 Users Discussing About NinjaOne? - [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments - [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) - 3 comments - [What does Dropsuite Backup?](https://www.g2.com/discussions/what-does-dropsuite-backup) - 1 comment ### 2. [Deel IT](https://www.g2.com/products/deel-it/reviews) Deel IT is a global IT management platform that helps organizations provision, secure, support, and recover employee devices and software across distributed teams. It enables IT teams to manage the full device and access lifecycle for remote and international employees, with onboarding and offboarding actions triggered automatically through connected HR systems. Devices arrive ready to use with predefined security, applications, and access controls, and are recovered and secured when employees leave. Deel IT supports operations in more than 130 countries and replaces manual coordination across vendors, regions, and tools with centralized workflows and shared visibility across IT and HR. Key capabilities and value include: - Device lifecycle management: Centralized ordering, shipping, tracking, repairs, recovery, storage, and reuse of laptops and accessories with real-time inventory visibility, supported by a 99.1% on-time delivery rate. - Global device recovery: Coordinated collection, wiping, storage, and redeployment of devices worldwide, with a 96% global device recovery rate. - Mobile device management (MDM): Automated enrollment, policy enforcement, remote locking, and device wiping to maintain compliance and consistency across all company-owned devices. - Security and endpoint protection: Built-in endpoint monitoring, encryption, and threat prevention help protect company data across distributed environments. - Access and identity management: Single sign-on, multi-factor authentication, and automated access provisioning and revocation ensure employees have appropriate access throughout their lifecycle. - Software and app provisioning: Applications and licenses are assigned, updated, and removed automatically based on employee status. - Global IT support: 24/7 employee-facing support provides troubleshooting and device assistance across regions and time zones. - HR-connected automation: Onboarding and offboarding workflows sync with HR systems to reduce handoffs and manual work. Deel IT is used by IT managers, system administrators, and People Ops teams who need centralized control, security, and visibility as their workforce scales globally. **Average Rating:** 4.8/5.0 **Total Reviews:** 271 **How Do G2 Users Rate Deel IT?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10) - **Asset Policy Management:** 9.6/10 (Category avg: 8.2/10) **Who Is the Company Behind Deel IT?** - **Seller:** [Deel](https://www.g2.com/sellers/deel) - **Company Website:** https://www.deel.com/ - **Year Founded:** 2019 - **HQ Location:** San Francisco, California - **Twitter:** @deel (30,540 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/deel/ (9,619 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Interpreter - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Mid-Market, 44% Small-Business #### What Are Deel IT's Pros and Cons? **Pros:** - Ease of Use (294 reviews) - Simple (100 reviews) - Intuitive (97 reviews) - Customer Support (58 reviews) - User Interface (50 reviews) **Cons:** - Expensive (46 reviews) - Improvement Needed (44 reviews) - Insufficient Information (37 reviews) - Missing Features (37 reviews) - Slow Performance (33 reviews) ### What Do G2 Reviewers Say About Deel IT? *AI-generated summary from verified user reviews* **Pros:** - Users find Deel IT to be **extremely user-friendly** , streamlining tasks like invoicing and contract reviews seamlessly. - Users appreciate the **user-friendly interface** of Deel IT, making fund transfers simple and straightforward. - Users find Deel IT to be **intuitive** , facilitating easy navigation and a smooth onboarding experience for newcomers. - Users praise Deel IT's **responsive customer support** , highlighting their attentiveness and quick resolution of concerns. - Users appreciate the **responsive and user-friendly interface** of Deel IT, enhancing their overall experience with the platform. **Cons:** - Users find Deel IT's services **expensive** due to high withdrawal and conversion fees, limiting its overall value. - Users feel the **insights tab needs improvement** due to inaccuracies in spending and categorization issues. - Users find the **insufficient information** on the insights tab and tax-related options frustrating and confusing. - Users find the **missing features** of Deel IT limiting, with some options unavailable in their countries. - Users experience **slow performance** with Deel IT, noting long load times and occasional delays in response times. #### What Are Recent G2 Reviews of Deel IT? **"[Fast, Hassle-Free Transfers and Easy Payments with Deel](https://www.g2.com/survey_responses/deel-it-review-13043793)"** **Rating:** 5.0/5.0 stars *— Hammad Q.* [Read full review](https://www.g2.com/survey_responses/deel-it-review-13043793) --- **"[Streamlined Global Payments with Exceptional Security](https://www.g2.com/survey_responses/deel-it-review-12644513)"** **Rating:** 5.0/5.0 stars *— Sofia A.* [Read full review](https://www.g2.com/survey_responses/deel-it-review-12644513) --- ### 3. [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB. ServiceNow ITAM provides workspaces tailored for asset managers. Gain visibility and control to respond to business questions and for seamless collaboration across functions. **Average Rating:** 4.3/5.0 **Total Reviews:** 449 **How Do G2 Users Rate ServiceNow IT Asset Management?** - **Ease of Use:** 8.2/10 (Category avg: 8.9/10) - **Quality of Support:** 8.6/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10) **Who Is the Company Behind ServiceNow IT Asset Management?** - **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow) - **Company Website:** https://www.servicenow.com/ - **Year Founded:** 2004 - **HQ Location:** Santa Clara, CA - **Twitter:** @servicenow (55,548 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/29352/ (35,081 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 53% Enterprise, 18% Mid-Market #### What Are ServiceNow IT Asset Management's Pros and Cons? **Pros:** - Asset Management (45 reviews) - Ease of Use (22 reviews) - Integrations (19 reviews) - Tracking (15 reviews) - Features (11 reviews) **Cons:** - Learning Curve (15 reviews) - Expensive (14 reviews) - Complexity (7 reviews) - Difficult Setup (7 reviews) - Insufficient Information (5 reviews) ### What Do G2 Reviewers Say About ServiceNow IT Asset Management? *AI-generated summary from verified user reviews* **Pros:** - Users value the **single system of record for asset management** , enhancing visibility and lifecycle tracking across all assets. - Users appreciate the **user-friendly interface** of ServiceNow IT Asset Management, making asset management efficient and straightforward. - Users appreciate the **seamless integrations** of ServiceNow IT Asset Management, enhancing visibility and proactive management of IT assets. - Users appreciate the **effective tracking capability** of ServiceNow IT Asset Management, ensuring visibility throughout the asset lifecycle. - Users value the **seamless insights into inventory** provided by ServiceNow IT Asset Management, enhancing efficiency and reducing waste. **Cons:** - Users often struggle with a **steep learning curve** , making it challenging for new users to adapt effectively. - Users find ServiceNow IT Asset Management **expensive** , with high licensing costs and limited functionality for the price. - Users find the **complexity of implementation and customization** of ServiceNow IT Asset Management challenging, especially without expert support. - Users find the **difficult setup** of ServiceNow IT Asset Management to be complex and time-consuming, complicating implementation. - Users note **insufficient information** on setup and configuration, hindering effective use of ServiceNow IT Asset Management. #### What Are Recent G2 Reviews of ServiceNow IT Asset Management? **"[Efficient and scalable solution for managing IT assets and lifecycle](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12737433)"** **Rating:** 4.0/5.0 stars *— Dharamveer p.* [Read full review](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12737433) --- **"[Robust, Scalable Asset Management with Seamless CMDB Integration](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12934032)"** **Rating:** 5.0/5.0 stars *— Karpagaeswari S.* [Read full review](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12934032) --- #### What Are G2 Users Discussing About ServiceNow IT Asset Management? - [What is ServiceNow IT Asset Management used for?](https://www.g2.com/discussions/what-is-servicenow-it-asset-management-used-for) - 1 comment, 1 upvote ### 4. [Atera](https://www.g2.com/products/atera/reviews) The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting and automation- thus empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Introducing Robin by Atera: It isn’t another IT solution, it’s a transformation in how organization scale IT. This evolution paves the way for Autonomous IT, shifting the modus operandi from reactive or routine automation to proactive and preemptive action. (1) Cut 40% of your IT workload: Eliminate 100% of tasks that drain your team’s time. Robin doesn’t just assist, it acts and resolves. (2) Always-on. No downtime: Deliver 24/7/365 IT support, no vacations, no sick leave. (3) A personal IT tech for every employee: Intelligent, context-aware AI agent that understands your environment, adapts to each user, responds instantly, and resolves autonomously. Plus, early-adopters have said it’s also quite polite. Atera is pioneering the shift from automation to AI-powered autonomy in IT. With our AI agents, IT teams can offload repetitive tasks, resolve issues faster, ensure better service, and focus on strategy rather than fix/break or firefighting. We maintain the highest security and compliance standards and follow responsible AI frameworks, ensuring our AI can be a trusted extension of your IT team. Trusted by over 13K customers in 120+ countries, Atera offers a scalable solution enabling organizations to drive sustainable growth and maximize organizational efficiency. Discover how Atera can help you achieve unparalleled IT efficiency. Try Atera free for 30 days at: www.atera.com **Average Rating:** 4.6/5.0 **Total Reviews:** 1,177 **How Do G2 Users Rate Atera?** - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **Asset Policy Management:** 8.1/10 (Category avg: 8.2/10) **Who Is the Company Behind Atera?** - **Seller:** [Atera](https://www.g2.com/sellers/atera) - **Company Website:** https://www.atera.com - **Year Founded:** 2011 - **HQ Location:** Tel Aviv - **Twitter:** @AteraCloud (1,675 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/98739/ (404 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, IT Manager - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 57% Small-Business, 31% Mid-Market #### What Are Atera's Pros and Cons? **Pros:** - Ease of Use (386 reviews) - Automation (273 reviews) - Features (260 reviews) - Efficiency (210 reviews) - Monitoring (184 reviews) **Cons:** - Missing Features (161 reviews) - Limited Features (135 reviews) - Improvement Needed (96 reviews) - Needs Improvement (91 reviews) - Feature Issues (84 reviews) ### What Do G2 Reviewers Say About Atera? *AI-generated summary from verified user reviews* **Pros:** - Users find Atera's **ease of use** invaluable, streamlining workstation management and enhancing productivity seamlessly. - Users value the **powerful automation tools** of Atera, streamlining tasks and enhancing efficiency across devices. - Users appreciate Atera's **all-in-one dashboard** , simplifying processes with its intuitive interface and robust features. - Users value the **efficiency** of Atera, as it streamlines device management and enhances workflow productivity significantly. - Users value the **unified dashboard** of Atera, as it streamlines remote access and monitoring tasks efficiently. **Cons:** - Users find that Atera has **missing features** like checklists and context in alerts, impacting usability. - Users find the **limited mobile app features** frustrating, and AI tools require costly add-ons, impacting affordability. - Users note the need for **improvement in interface design and functionality** due to disruptions and installation complexities. - Users note that **reports can be slow to load** and customization options are limited, impacting efficiency. - Users report **feature issues** with Atera, including limited billing increments and unreliable remote access functionality. #### What Are Recent G2 Reviews of Atera? **"[Comprehensive IT Management Made Easy with Powerful Add-Ons](https://www.g2.com/survey_responses/atera-review-12159122)"** **Rating:** 5.0/5.0 stars *— Marc Verjans T.* [Read full review](https://www.g2.com/survey_responses/atera-review-12159122) --- **"[Atera: All-in-One IT Management with Strong Integrations, Automation, and ROI](https://www.g2.com/survey_responses/atera-review-12982693)"** **Rating:** 4.5/5.0 stars *— Emil C.* [Read full review](https://www.g2.com/survey_responses/atera-review-12982693) --- #### What Are G2 Users Discussing About Atera? - [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) - 1 comment - [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) - 1 comment - [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) - 2 comments - [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) - 1 comment - [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) - 1 comment ### 5. [TeamViewer](https://www.g2.com/products/teamviewer/reviews) TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,893 **How Do G2 Users Rate TeamViewer?** - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 8.6/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10) - **Asset Policy Management:** 8.5/10 (Category avg: 8.2/10) **Who Is the Company Behind TeamViewer?** - **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer) - **Company Website:** https://www.teamviewer.com - **Year Founded:** 2005 - **HQ Location:** Goppingen - **Twitter:** @TeamViewer (48,070 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3479536/ (2,769 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 41% Small-Business, 35% Mid-Market #### What Are TeamViewer's Pros and Cons? **Pros:** - Ease of Use (518 reviews) - Remote Access (428 reviews) - Remote Control (343 reviews) - Easy Access (278 reviews) - Remote Work (277 reviews) **Cons:** - Connection Issues (180 reviews) - Connectivity Issues (146 reviews) - Expensive (138 reviews) - Slow Performance (135 reviews) - Remote Access Issues (119 reviews) ### What Do G2 Reviewers Say About TeamViewer? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of TeamViewer, enjoying its intuitive interface and seamless remote access. - Users enjoy the **easy remote access** with TeamViewer, simplifying connections and enhancing productivity effortlessly. - Users enjoy the **easy remote access** feature of TeamViewer, making connections and control effortless and efficient. - Users find **Easy Access** of TeamViewer highly convenient, making remote connections simple and effective. - Users value the **seamless remote access** of TeamViewer, enhancing productivity with easy connections across different devices. **Cons:** - Users experience **connection issues** with TeamViewer, especially when internet quality is poor, impacting performance significantly. - Users often face **connectivity issues** with TeamViewer, impacting performance significantly during bad or slow connections. - Users find TeamViewer **expensive** due to high subscription fees and limitations of the free version. - Users experience **slow performance** during weak internet connections, affecting loading times and overall usability of TeamViewer. - Users report **remote access issues** with TeamViewer, including connection failures and confusion from multiple control panels. #### What Are Recent G2 Reviews of TeamViewer? **"[Wonderful product, very flexible, use over many platforms](https://www.g2.com/survey_responses/teamviewer-review-4314442)"** **Rating:** 5.0/5.0 stars *— Danny B.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-4314442) --- **"[TeamViewer: One Click Away from Easy Remote Support](https://www.g2.com/survey_responses/teamviewer-review-12714214)"** **Rating:** 5.0/5.0 stars *— Ebini M.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-12714214) --- #### What Are G2 Users Discussing About TeamViewer? - [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote - [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments - [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments - [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor) ### 6. [IT Glue](https://www.g2.com/products/it-glue/reviews) IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries. IT Glue makes documentation easy by consolidating and integrating with the monitoring, ticketing and Microsoft tools techs use every day. Hundreds of out-of-the-box documentation templates ensure you get started with ease, your team creates documentation in a consistent format, and our deep search makes everything easy to find. IT Glue is SOC 2, Type II certified, and comes with a wealth of security features, including host-proof password hosting, granular security permissions at both the group and individual levels, version control, an immutable audit trail and more. With IT Glue, users can: • Organize and manage IT assets • Formalize IT processes and practices • Create editable SOPs and Knowledge Base articles • Define relationships between assets, licensing, vendors, passwords and more • Create checklists for high-level, repeatable processes and procedures • Upload or attach various file types, such as audio and video files, images, and external links • Securely share credentials • Automate the filling of password forms or logins **Average Rating:** 4.6/5.0 **Total Reviews:** 704 **How Do G2 Users Rate IT Glue?** - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 8.7/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Asset Policy Management:** 8.1/10 (Category avg: 8.2/10) **Who Is the Company Behind IT Glue?** - **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya) - **Company Website:** https://www.kaseya.com/ - **Year Founded:** 2000 - **HQ Location:** Miami, FL - **Twitter:** @KaseyaCorp (17,411 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,471 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 70% Small-Business, 26% Mid-Market #### What Are IT Glue's Pros and Cons? **Pros:** - Ease of Use (98 reviews) - Document Management (63 reviews) - Integrations (57 reviews) - Organization (43 reviews) - Easy Integrations (41 reviews) **Cons:** - Slow Performance (22 reviews) - Missing Features (20 reviews) - Search Functionality (18 reviews) - Learning Curve (17 reviews) - Search Limitations (14 reviews) ### What Do G2 Reviewers Say About IT Glue? *AI-generated summary from verified user reviews* **Pros:** - Users find IT Glue's **ease of use** exceptional, with intuitive navigation and quick access to critical information. - Users value the **flexibility and organization** of IT Glue, enhancing efficiency in managing documents and passwords. - Users appreciate the **seamless integration** of IT Glue with other systems, enhancing efficiency and reducing screen-switching. - Users find IT Glue's **organization capabilities** indispensable for managing assets, passwords, and documentation seamlessly across teams. - Users love the **easy integrations** of IT Glue, simplifying access to essential information without screen switching. **Cons:** - Users experience **slow performance** when loading large data sets, impacting efficiency and usability. - Users feel there are **missing features** in IT Glue, particularly in document management and mobile accessibility. - Users find the **search functionality lacking** , as it only finds keywords in titles and needs improvement for better usability. - Users find the **learning curve challenging** , with complexity and search issues affecting their overall experience. - Users report **inconsistent search limitations** in IT Glue that hinder overall efficiency and experience. #### What Are Recent G2 Reviews of IT Glue? **"[IT Glue Keeps Team Knowledge Organized and Easy to Find](https://www.g2.com/survey_responses/it-glue-review-12875692)"** **Rating:** 4.5/5.0 stars *— Darren .* [Read full review](https://www.g2.com/survey_responses/it-glue-review-12875692) --- **"[Centralized Documentation That Streamlines Support and Collaboration](https://www.g2.com/survey_responses/it-glue-review-12813006)"** **Rating:** 4.5/5.0 stars *— D S.* [Read full review](https://www.g2.com/survey_responses/it-glue-review-12813006) --- #### What Are G2 Users Discussing About IT Glue? - [What is IT Glue used for?](https://www.g2.com/discussions/it-glue-what-is-it-glue-used-for) - 2 comments - [What's new with IT Glue?](https://www.g2.com/discussions/what-s-new-with-it-glue) - [What is Glue in information technology?](https://www.g2.com/discussions/what-is-glue-in-information-technology) - 1 comment - [What is it glue used for?](https://www.g2.com/discussions/what-is-it-glue-used-for) - 1 comment - [What is ITGlue?](https://www.g2.com/discussions/what-is-itglue) - 1 comment ### 7. [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. Enterprises choose HCL BigFix for: - A single-agent, unified platform for endpoint and infrastructure management - Centralized visibility and control across 155M+ endpoints and 90+ operating system variants - Automated patching, continuous compliance, and real-time vulnerability remediation with \>98% first-pass patch success - AI-driven automation and agentic workflows powered by AEX to enable proactive self-healing and improved Digital Employee Experience (DEX) **Average Rating:** 4.5/5.0 **Total Reviews:** 85 **How Do G2 Users Rate HCL BigFix?** - **Ease of Use:** 8.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) **Who Is the Company Behind HCL BigFix?** - **Seller:** [HCL Technologies](https://www.g2.com/sellers/hcl-technologies) - **Year Founded:** 1999 - **HQ Location:** Noida, Uttar Pradesh - **Twitter:** @hcltech (425,043 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1756/ (246,058 employees on LinkedIn®) - **Ownership:** NSE - National Stock Exchange of India **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 38% Mid-Market, 36% Enterprise #### What Are HCL BigFix's Pros and Cons? **Pros:** - Automation (1 reviews) - Centralized Management (1 reviews) - Ease of Use (1 reviews) - Endpoint Management (1 reviews) - Patching Efficiency (1 reviews) **Cons:** - Complexity (1 reviews) - Learning Curve (1 reviews) - Poor Interface Design (1 reviews) - Poor Reporting (1 reviews) - Poor UI (1 reviews) ### What Do G2 Reviewers Say About HCL BigFix? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of HCL BigFix, enhancing efficiency in endpoint management and security compliance. - Users value the **real-time visibility and centralized management** of HCL BigFix for efficient endpoint control and security. - Users appreciate the **ease of use** of HCL BigFix, enabling efficient management and security of numerous endpoints seamlessly. - Users value the **real-time visibility and centralized endpoint management** of HCL BigFix for effective and efficient operations. - Users value the **automated patching efficiency** of HCL BigFix, enhancing security and reducing operational efforts effectively. **Cons:** - Users often find the **user interface overly complex** , making it challenging for new users to navigate effectively. - Users find the **complex UI and steep learning curve** of HCL BigFix challenging, hindering ease of use for newcomers. - Users find the **poor interface design** of HCL BigFix challenging, making it difficult for new users to navigate effectively. - Users find the **poor reporting** of HCL BigFix challenging, often needing extra configuration for insightful data. - Users find the **poor UI** of HCL BigFix complex and unintuitive, leading to a steep learning curve and inefficiencies. #### What Are Recent G2 Reviews of HCL BigFix? **"[Best for Server patching](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779)"** **Rating:** 5.0/5.0 stars *— Deepak S.* [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779) --- **"[Real-Time Visibility and Centralized Endpoint Management That Scales](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404)"** **Rating:** 5.0/5.0 stars *— Sourabh M.* [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404) --- #### What Are G2 Users Discussing About HCL BigFix? - [What is the basic function provided by BigFix inventory?](https://www.g2.com/discussions/what-is-the-basic-function-provided-by-bigfix-inventory) - [What feature sets does the BigFix Lifecycle module provide?](https://www.g2.com/discussions/what-feature-sets-does-the-bigfix-lifecycle-module-provide) - [What is BigFix HCL?](https://www.g2.com/discussions/what-is-bigfix-hcl) - 3 comments - [What does BigFix software do?](https://www.g2.com/discussions/what-does-bigfix-software-do) ### 8. [SuperOps](https://www.g2.com/products/superops/reviews) SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it. SuperOps is the only unified MSP that will take the pain out of your everyday tasks. No more switching between five tools to complete one simple task. 2. Get tasks done while you’re asleep We are an automation-first platform. Automation sits at the center of everything we are building at SuperOps.ai. Our platform is designed to save at least three man-hours every week. That’s six days of vacation! Sit back, relax, and leave the grunt work to our platform. 3. Draws you in, blows your mind Our MSP software's human-centered design is beautiful and easy on the eyes. We took great care in crafting the UI because even the little things matter to us. Everything looks better, feels better you wish you had more stuff to do (just to hang out in the software). **Average Rating:** 4.4/5.0 **Total Reviews:** 192 **How Do G2 Users Rate SuperOps?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **Asset Policy Management:** 8.4/10 (Category avg: 8.2/10) **Who Is the Company Behind SuperOps?** - **Seller:** [SuperOps Inc](https://www.g2.com/sellers/superops-inc) - **Company Website:** https://superops.com/ - **Year Founded:** 2020 - **HQ Location:** Claymont, US - **LinkedIn® Page:** https://www.linkedin.com/company/superops-ai/about (178 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Director - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 84% Small-Business, 14% Mid-Market #### What Are SuperOps's Pros and Cons? **Pros:** - Ease of Use (78 reviews) - Customer Support (66 reviews) - Features (47 reviews) - User Interface (34 reviews) - Intuitive (32 reviews) **Cons:** - Missing Features (45 reviews) - Feature Issues (22 reviews) - Integration Issues (16 reviews) - Access Limitations (15 reviews) - Lack of Integrations (14 reviews) ### What Do G2 Reviewers Say About SuperOps? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of SuperOps, as it's simple to learn and integrate effortlessly. - Users commend SuperOps' **exceptional customer support** , highlighting quick responses and effective guidance for overcoming challenges. - Users appreciate the **growing and improving features** of SuperOps, making it a top choice for MSPs. - Users appreciate the **intuitive and attractive user interface** of SuperOps, enhancing their IT management experience significantly. - Users praise the **intuitive interface** of SuperOps, enhancing workflow efficiency and simplifying IT support management. **Cons:** - Users find SuperOps lacking in **important features** , like user signatures, which impacts proof of service delivery. - Users find **feature issues** with SuperOps, including limited integrations and cumbersome workflows affecting overall usability. - Users feel there are **integration issues** with SuperOps, suggesting improvements for smoother functionality and connectivity. - Users face **access limitations** in SuperOps, requiring downloads to view files and encountering upload size restrictions. - Users note a **lack of integrations** in SuperOps, suggesting improvements for a more seamless experience. #### What Are Recent G2 Reviews of SuperOps? **"[All-in-One RMM + Ticketing That Powers Remote-First Automation](https://www.g2.com/survey_responses/superops-review-12986642)"** **Rating:** 5.0/5.0 stars *— Nick M.* [Read full review](https://www.g2.com/survey_responses/superops-review-12986642) --- **"[Modern, Fast-Evolving RMM with a Great UI and Strong Integrations](https://www.g2.com/survey_responses/superops-review-12985082)"** **Rating:** 4.5/5.0 stars *— Kevin J. W.* [Read full review](https://www.g2.com/survey_responses/superops-review-12985082) --- ### 9. [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) Scrut Automation is a leading compliance automation platform designed for fast-growing businesses looking to streamline security, risk, and compliance without disrupting operations. It centralizes compliance functions, automates evidence collection, and simplifies audits, helping security teams reduce compliance efforts. Scrut supports 70+ out-of-the-box frameworks, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI-DSS, with the flexibility to add custom frameworks for unique regulatory needs. With 150+ integrations, Scrut seamlessly integrates into your security and IT ecosystem, automating compliance, eliminating manual work, and improving risk visibility. Join 2500+ industry leaders who trust Scrut for simplified compliance and risk management. Schedule a demo today. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,310 **How Do G2 Users Rate Scrut Automation?** - **Ease of Use:** 9.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.7/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10) - **Asset Policy Management:** 9.4/10 (Category avg: 8.2/10) **Who Is the Company Behind Scrut Automation?** - **Seller:** [Scrut Automation](https://www.g2.com/sellers/scrut-automation) - **Company Website:** https://www.scrut.io/ - **Year Founded:** 2022 - **HQ Location:** Palo Alto, US - **Twitter:** @scrutsocial (120 Twitter followers) - **LinkedIn® Page:** https://in.linkedin.com/company/scrut-automation (233 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CTO, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 50% Small-Business, 48% Mid-Market #### What Are Scrut Automation's Pros and Cons? **Pros:** - Ease of Use (289 reviews) - Customer Support (255 reviews) - Helpful (224 reviews) - Compliance Management (220 reviews) - Compliance (191 reviews) **Cons:** - Improvement Needed (68 reviews) - Missing Features (48 reviews) - Technical Issues (46 reviews) - Learning Curve (40 reviews) - Lack of Clarity (39 reviews) ### What Do G2 Reviewers Say About Scrut Automation? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Scrut Automation, finding it user-friendly and hassle-free for compliance processes. - Users praise the **outstanding customer support** from Scrut, highlighting invaluable guidance and consistent expertise throughout the process. - Users value the **helpful guidance and support** from experts, enhancing their experience and simplifying processes. - Users appreciate the **ease of compliance management** with Scrut, streamlining complex processes and saving valuable resources. - Users value the **ease of use** of Scrut Automation, which simplifies compliance processes and saves valuable resources. **Cons:** - Users feel that **improvement is needed** in Scrut Automation, particularly regarding UI clarity and agent functionality. - Users find **missing features** can lead to inconsistencies and a steep learning curve for effective usage. - Users experience **technical issues** with Scrut Automation, including background agent failures and minor bugs affecting reporting. - Users experience a **steep learning curve** with Scrut Automation, often requiring additional onboarding and clearer guidance. - Users find the **lack of clarity** in Scrut Automation's interface and terminology adds complexity to their experience. #### What Are Recent G2 Reviews of Scrut Automation? **"[Automates Compliance and Evidence Collection — Boosts Audit Readiness and Efficiency](https://www.g2.com/survey_responses/scrut-automation-review-13049695)"** **Rating:** 4.0/5.0 stars *— Ravindra N.* [Read full review](https://www.g2.com/survey_responses/scrut-automation-review-13049695) --- **"[Transforming Compliance and Security Management with Scrut Automation](https://www.g2.com/survey_responses/scrut-automation-review-10499291)"** **Rating:** 5.0/5.0 stars *— Karan A.* [Read full review](https://www.g2.com/survey_responses/scrut-automation-review-10499291) --- #### What Are G2 Users Discussing About Scrut Automation? - [What is Scrut Automation used for?](https://www.g2.com/discussions/what-is-scrut-automation-used-for) - 1 upvote ### 10. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment. It is designed for IT professionals, service desk teams, and organizations looking to enhance their service management capabilities without the implementation overhead typically associated with enterprise ITSM tools. The platform covers incident management, problem management, change management, asset management, and CMDB in a single product. A configurable, drag-and-drop self-service portal and easy-to-use knowledge base allow end users to resolve common issues independently, while rule-based automations handle ticket routing, prioritization, escalation, and notifications without manual intervention. Customizable dashboards and reporting give teams visibility across incidents, requests, changes, and assets. AI capabilities are embedded directly into agent workflows; including ticket summarization, solution suggestions, intelligent incident/problem linking, response and resolution drafting, runbook generation, and knowledge base recommendations. These capabilities are available out of the box without additional configuration. The AI is scoped to surface relevant, actionable information at the right moment rather than requiring teams to build or maintain separate AI tooling. As part of the SolarWinds portfolio, Service Desk integrates natively with SolarWinds Observability and IT operations tools, allowing infrastructure alerts to automatically generate service desk tickets and giving technicians direct access to node health, recent changes, and other operational context within the incident record. Native integrations also include Microsoft Entra ID for user lifecycle management, Jira for cross-team escalation, Automox for patch management, and an open API for custom connections. Service Desk supports enterprise service management (ESM), enabling organizations to extend ITSM processes beyond IT, to departments such as HR, Facilities, and Legal, without additional products or professional services. For IT teams, the lift is minimal: new department portals are built on the same platform they already manage, using the same workflows, automations, and reporting. This gives IT centralized visibility and control across the organization, reducing the risk of departments adopting unauthorized tools to fill gaps in service coverage. Overall, SolarWinds Service Desk offers a robust set of features designed to enhance service management efficiency, without the headache. By integrating automation, customized workflows, and intelligent recommendations, it stands out as a comprehensive solution that not only addresses the immediate needs of IT teams but also supports broader organizational goals for improved service delivery. **Average Rating:** 4.3/5.0 **Total Reviews:** 774 **How Do G2 Users Rate SolarWinds Service Desk?** - **Ease of Use:** 9.0/10 (Category avg: 8.9/10) - **Quality of Support:** 8.9/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Asset Policy Management:** 8.0/10 (Category avg: 8.2/10) **Who Is the Company Behind SolarWinds Service Desk?** - **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) - **Company Website:** https://www.solarwinds.com - **Year Founded:** 1999 - **HQ Location:** Austin, TX - **Twitter:** @solarwinds (19,570 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/166039/ (2,824 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Systems Administrator - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 67% Mid-Market, 23% Enterprise #### What Are SolarWinds Service Desk's Pros and Cons? **Pros:** - Asset Management (4 reviews) - Ticketing System (4 reviews) - Customer Satisfaction (3 reviews) - Custom Fields (3 reviews) - Incident Management (3 reviews) **Cons:** - Insufficient Information (3 reviews) - Expensive (2 reviews) - Limited Customization (2 reviews) - Limited Features (2 reviews) - Missing Features (2 reviews) ### What Do G2 Reviewers Say About SolarWinds Service Desk? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **enhanced asset management** capabilities of SolarWinds Service Desk, improving visibility and decision-making efficiency. - Users appreciate the **integrated ticketing system** of SolarWinds Service Desk, enhancing issue resolution and visibility. - Users appreciate the **excellent customer satisfaction** from SolarWinds Service Desk, benefitting from improved visibility and insights. - Users value the **customizable fields** in SolarWinds Service Desk, enhancing workflows and tailoring processes to company needs. - Users appreciate the **easy navigation and ticketing features** of SolarWinds Service Desk, streamlining incident management effectively. **Cons:** - Users find the **insufficient information** in SolarWinds Service Desk limits effective device management and analysis capabilities. - Users find SolarWinds Service Desk to be **quite expensive** compared to other basic helpdesk options and alternatives. - Users note the **limited customization** options in SolarWinds Service Desk, affecting large enterprises' needs for features and integrations. - Users note the **limited features** of SolarWinds Service Desk, which may not meet the diverse needs of large enterprises. - Users note the **missing features** in SolarWinds Service Desk, limiting flexibility and enterprise-level customizations and integrations. #### What Are Recent G2 Reviews of SolarWinds Service Desk? **"[Ticketing and Asset Management in One Clean, Reliable Platform](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12714845)"** **Rating:** 4.5/5.0 stars *— Verified User in Gambling & Casinos* [Read full review](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12714845) --- **"[Intuitive, All-in-One ITSM That Streamlines Ticketing and Asset Management](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12748126)"** **Rating:** 5.0/5.0 stars *— Lakhan N.* [Read full review](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12748126) --- #### What Are G2 Users Discussing About SolarWinds Service Desk? - [What is SolarWinds Service Desk used for?](https://www.g2.com/discussions/what-is-solarwinds-service-desk-used-for) - [How does help desk software work?](https://www.g2.com/discussions/solarwinds-service-desk-how-does-help-desk-software-work) - [What is remote service desk?](https://www.g2.com/discussions/what-is-remote-service-desk) - [What is the purpose of a service desk?](https://www.g2.com/discussions/what-is-the-purpose-of-a-service-desk) - [Is SolarWinds service desk on premise?](https://www.g2.com/discussions/is-solarwinds-service-desk-on-premise) ### 11. [Alloy Navigator](https://www.g2.com/products/alloy-navigator/reviews) Alloy Navigator is an AI-powered IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management. Navigator creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components. Alloy Navigator’s service desk manages tickets, assets, incidents, changes, work orders and more within a single interface. Workflow management engine inside Alloy Navigator enables users to design custom IT processes. These can be altered to the specific needs of the business and personnel and might even include AI-driven steps. The solution also offers an online web portal, self-service portal for end users, and mobile apps for technicians and end-users. The Self-Service Portal is equipped with an AI Assistant to resolve routine questions of end-users, freeing IT for bigger challenges. Alloy Navigator gives users the ability to one-click audit their entire network, conduct a physical inventory with a barcode scanner and ensure compliance in software licensing. End users and admins also have access to interactive dashboards, scheduled reporting and real-time views for timely analysis. **Average Rating:** 4.8/5.0 **Total Reviews:** 100 **How Do G2 Users Rate Alloy Navigator?** - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Asset Policy Management:** 8.6/10 (Category avg: 8.2/10) **Who Is the Company Behind Alloy Navigator?** - **Seller:** [Alloy Software](https://www.g2.com/sellers/alloy-software) - **Year Founded:** 2002 - **HQ Location:** Bloomfield, NJ - **Twitter:** @AlloySoftware (466 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/alloy-software/ (16 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 74% Small-Business, 36% Mid-Market #### What Are Alloy Navigator's Pros and Cons? **Pros:** - Asset Management (32 reviews) - Ease of Use (31 reviews) - Ticketing System (27 reviews) - Ticket Management (27 reviews) - Automation (21 reviews) **Cons:** - Learning Curve (13 reviews) - Complex Setup (12 reviews) - Limited Customization (11 reviews) - Setup Difficulty (11 reviews) - Poor Interface Design (8 reviews) ### What Do G2 Reviewers Say About Alloy Navigator? *AI-generated summary from verified user reviews* **Pros:** - Users find Alloy Navigator's **asset management and automation** features invaluable for streamlining IT workflows and enhancing efficiency. - Users find Alloy Navigator's **ease of use** impressive, streamlining complex IT management tasks effortlessly. - Users value the **consolidation and automation** of Alloy Navigator's ticketing system, enhancing efficiency and simplifying IT management. - Users value the **effective ticket management** in Alloy Navigator, enhancing workflow and saving significant time through automation. - Users value the **automation features** of Alloy Navigator, which simplify IT management and enhance operational efficiency. **Cons:** - Users find the **learning curve steep** , needing time to grasp features and configure settings effectively. - Users find the **complex setup** of Alloy Navigator to be challenging, requiring patience and technical expertise to configure. - Users find the **limited customization** options of Alloy Navigator restrict creative collaboration and complicate setup. - Users face **setup difficulties** with Alloy Navigator due to unclear instructions and overwhelming feature complexity. - Users find the **poor interface design** of Alloy Navigator outdated and less efficient compared to alternatives. #### What Are Recent G2 Reviews of Alloy Navigator? **"[Helpful Dashboard Snapshot for Staying on Top of Ticket Backlogs](https://www.g2.com/survey_responses/alloy-navigator-review-12873911)"** **Rating:** 5.0/5.0 stars *— Tobias W.* [Read full review](https://www.g2.com/survey_responses/alloy-navigator-review-12873911) --- **"[Rock-Solid Reliability: Alloy Navigator Stays Stable Under Heavy Use](https://www.g2.com/survey_responses/alloy-navigator-review-12743602)"** **Rating:** 5.0/5.0 stars *— Jack L.* [Read full review](https://www.g2.com/survey_responses/alloy-navigator-review-12743602) --- #### What Are G2 Users Discussing About Alloy Navigator? - [What is the use of Alloy Navigator?](https://www.g2.com/discussions/what-is-the-use-of-alloy-navigator) - [What is Alloy in Software?](https://www.g2.com/discussions/what-is-alloy-in-software) - [What is Alloy Navigator?](https://www.g2.com/discussions/what-is-alloy-navigator) ### 12. [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Enforce security policies, application controls, and remote lock/wipe capabilities across iOS, Android, and BYOD environments to minimize data exposure -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician handle repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end. **Average Rating:** 4.3/5.0 **Total Reviews:** 463 **How Do G2 Users Rate LogMeIn Resolve?** - **Ease of Use:** 9.0/10 (Category avg: 8.9/10) - **Quality of Support:** 8.7/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10) **Who Is the Company Behind LogMeIn Resolve?** - **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Company Website:** https://www.goto.com - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @goto (41,211 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/37788/ (996 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 43% Mid-Market, 36% Small-Business #### What Are LogMeIn Resolve's Pros and Cons? **Pros:** - Ease of Use (54 reviews) - Remote Control (29 reviews) - Remote Access (26 reviews) - Remote Support (25 reviews) - Customer Support (23 reviews) **Cons:** - Remote Access Issues (14 reviews) - Expensive (12 reviews) - Slow Performance (12 reviews) - Technical Issues (10 reviews) - Connection Issues (9 reviews) ### What Do G2 Reviewers Say About LogMeIn Resolve? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of LogMeIn Resolve, which simplifies tasks and enhances productivity. - Users love the **convenient remote control** feature of LogMeIn Resolve, enhancing their support efficiency and accessibility. - Users love the **convenient remote access** of LogMeIn Resolve, enhancing efficiency and support diagnosis across devices. - Users find **remote support** with LogMeIn Resolve essential for seamless assistance anytime, enhancing productivity on the go. - Users value the **excellent customer support** provided by LogMeIn Resolve, enhancing overall satisfaction and efficiency. **Cons:** - Users face **remote access issues** with GoTo Resolve, including performance problems and inconsistent client interactions. - Users find the pricing of LogMeIn Resolve to be **expensive** compared to similar products, raising concerns about value. - Users experience **slow performance** after updates, especially on older machines, affecting remote support effectiveness. - Users experience **technical issues** like glitches during remote sessions, inaccurate geolocation, and problems with long file transfers. - Users experience **connection issues** that lead to delays and occasionally require reconnecting to the host machine. #### What Are Recent G2 Reviews of LogMeIn Resolve? **"[Strong MSP Toolset with Room to Smooth Out Large-Scale Onboarding](https://www.g2.com/survey_responses/logmein-resolve-review-12873985)"** **Rating:** 4.0/5.0 stars *— Steve K.* [Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-12873985) --- **"[Efficient Remote Access, Frustrating Support](https://www.g2.com/survey_responses/logmein-resolve-review-12800737)"** **Rating:** 4.0/5.0 stars *— David K.* [Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-12800737) --- #### What Are G2 Users Discussing About LogMeIn Resolve? - [How much does LogMeIn Resolve cost?](https://www.g2.com/discussions/how-much-does-logmein-resolve-cost) - [How do I use LogMeIn Resolve remote?](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) - 1 comment - [What is LogMeIn Resolve remote support?](https://www.g2.com/discussions/what-is-logmein-resolve-remote-support) - [Is LogMeIn Resolve legitimate?](https://www.g2.com/discussions/is-logmein-resolve-legitimate) - 3 comments ### 13. [Network Detective Pro](https://www.g2.com/products/network-detective-pro/reviews) Network Detective Pro is the non-intrusive IT assessment and reporting tool that automates data collection across the entire network to easily identify risks and issues. With it, MSPs, IT Service Providers, VARs and multi-functional IT Professionals can quickly and easily capture a vast amount of network assets, users, configurations, and issues, on-premises and in the cloud, without installing any software, probes, or agents. Network Detective Pro’s unique architecture automates data collection through a variety of built-in tools – non-intrusive network data collectors, lightweight discovery agents, cloud data — and does the heavy lifting to turn disorganized data into meaningful – and actionable – output. Be in the know. Performing on-going IT assessments and reporting is the at the core of every cybersecurity framework, and the only way to stay on top of risks and issues in ever-changing IT environments. This web-based platform is designed to transform the way MSPs, and network administrators conduct IT assessments, bringing a suite of advanced tools and features to your fingertips. It’s designed to elevate your service offerings, enhance your operational efficiency, and provide comprehensive insights into the networks you manage. Network Detective Pro allows its users to access and manage network assessments from anywhere, at any time. Network Detective Pro automatically collects a massive amount of network, cloud, asset and user data on a scheduled basis. The data is then immediately analyzed, filtered and instantly delivered through online dashboards, and can be presented in more than 100 different reports based on what you need to know . . . and show. **Average Rating:** 4.1/5.0 **Total Reviews:** 89 **How Do G2 Users Rate Network Detective Pro?** - **Ease of Use:** 7.7/10 (Category avg: 8.9/10) - **Quality of Support:** 7.9/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.2/10) - **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10) **Who Is the Company Behind Network Detective Pro?** - **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya) - **Company Website:** https://www.kaseya.com/ - **Year Founded:** 2000 - **HQ Location:** Miami, FL - **Twitter:** @KaseyaCorp (17,411 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,471 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 66% Small-Business, 32% Mid-Market #### What Are Network Detective Pro's Pros and Cons? **Pros:** - Ease of Use (27 reviews) - Reporting Features (19 reviews) - Product Quality (17 reviews) - Features (15 reviews) - Comprehensive View (9 reviews) **Cons:** - Expensive (10 reviews) - Missing Features (9 reviews) - Setup Difficulty (9 reviews) - Learning Curve (7 reviews) - Limited Functionality (7 reviews) ### What Do G2 Reviewers Say About Network Detective Pro? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Network Detective Pro enhances data gathering and onboarding efficiency. - Users praise the **excellent reporting features** of Network Detective Pro for clear insights and security assessments. - Users value the **excellent product quality** of Network Detective Pro for its comprehensive reporting and security insights. - Users commend the **insightful features** of Network Detective Pro, making it easy to gather essential network information. - Users value the **comprehensive view** Network Detective Pro provides for effective network discovery and vulnerability management. **Cons:** - Users find the **expensive pricing** of Network Detective Pro challenging, especially for small businesses or startups. - Users criticize the **missing features** in Network Detective Pro, highlighting limitations in customization and network insight. - Users report that the **setup difficulty** of Network Detective Pro can be time-consuming and cumbersome to navigate. - Users find the **learning curve quite steep** , requiring significant training and support to fully utilize Network Detective Pro. - Users find **limited functionality** in Network Detective Pro, with missing features compared to competitors causing frustration. #### What Are Recent G2 Reviews of Network Detective Pro? **"[Time-Saving Automated Reports in a Clean, Client-Ready Format](https://www.g2.com/survey_responses/network-detective-pro-review-12817955)"** **Rating:** 4.5/5.0 stars *— Denuka R.* [Read full review](https://www.g2.com/survey_responses/network-detective-pro-review-12817955) --- **"[A solid asset for any IT Tech Analyst's toolkit. However, it's not perfect.](https://www.g2.com/survey_responses/network-detective-pro-review-11398765)"** **Rating:** 4.0/5.0 stars *— Josh .* [Read full review](https://www.g2.com/survey_responses/network-detective-pro-review-11398765) --- ### 14. [Freshservice](https://www.g2.com/products/freshservice/reviews) Freshservice by Freshworks is an AI-powered ServiceOps platform built for modern enterprises that need to move fast without sacrificing control. By unifying ITSM, ITOM, IT asset management, and enterprise service management on a single platform with a shared data layer, Freshservice eliminates the tool sprawl and visibility gaps that slow teams down - creating one source of truth across services, assets, and infrastructure. IT teams get full visibility into their environment: automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends seamlessly to HR, finance, and facilities - giving every business team the same consistent, efficient service experience without the complexity of separate tools. Freshservice comes with a natively embedded AI layer called Freddy AI, that helps agents resolve issues faster, automates employee service requests, and gives leaders the insights they need to make better decisions. The result isn't just faster service; it's a fundamentally more proactive operation that surfaces and resolves issues before they impact employees. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,290 **How Do G2 Users Rate Freshservice?** - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10) **Who Is the Company Behind Freshservice?** - **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks) - **Company Website:** https://www.freshworks.com/ - **Year Founded:** 2010 - **HQ Location:** San Mateo, CA - **Twitter:** @FreshworksInc (19,020 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/freshworks-inc/ (7,505 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 61% Mid-Market, 21% Enterprise #### What Are Freshservice's Pros and Cons? **Pros:** - Ease of Use (229 reviews) - Features (116 reviews) - Automation (101 reviews) - Ticketing System (101 reviews) - Ticket Management (92 reviews) **Cons:** - Missing Features (83 reviews) - Limited Features (56 reviews) - Limited Customization (47 reviews) - Learning Curve (45 reviews) - Ticketing Issues (44 reviews) ### What Do G2 Reviewers Say About Freshservice? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Freshservice, finding it intuitive and helpful for ticket management. - Users appreciate the **user-friendly interface and extensive features** of Freshservice, making task management effortless and efficient. - Users appreciate the **automation capabilities** of Freshservice, enhancing efficiency and streamlining complex tasks easily. - Users appreciate the **ease of use** of Freshservice, streamlining ticket submissions and enhancing team efficiency effortlessly. - Users appreciate the **ease of use in ticket management** with Freshservice, enhancing team efficiency and communication. **Cons:** - Users find **missing features** in Freshservice, leading to high costs and delays in development for essential tools. - Users criticize the **limited features** of Freshservice, feeling constrained compared to alternatives like Zendesk and Jira. - Users express frustration over **limited customization** , finding it challenging to tailor the experience without adequate support or resources. - Users face a **steep learning curve** with Freshservice due to limited tutorials and complex customization options. - Users encounter **ticketing issues** in Freshservice, with missing features and limitations that hinder usability and efficiency. #### What Are Recent G2 Reviews of Freshservice? **"[Strong visibility and control, but takes effort to get it right](https://www.g2.com/survey_responses/freshservice-review-12723378)"** **Rating:** 4.5/5.0 stars *— Brooks A.* [Read full review](https://www.g2.com/survey_responses/freshservice-review-12723378) --- **"[Powerful Ticketing, SLAs, Automations, and Analytics That Boost Agent Organization](https://www.g2.com/survey_responses/freshservice-review-12805161)"** **Rating:** 4.0/5.0 stars *— Davi A.* [Read full review](https://www.g2.com/survey_responses/freshservice-review-12805161) --- #### What Are G2 Users Discussing About Freshservice? - [What is Freshservice used for?](https://www.g2.com/discussions/what-is-freshservice-used-for) - 3 comments, 1 upvote ### 15. [Milvus TI](https://www.g2.com/products/milvus-ti/reviews) O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento. Com foco em simplicidade, escalabilidade e integração, o Milvus se conecta facilmente a ferramentas de CRM, marketing e vendas, ajudando equipes a tomar decisões baseadas em dados e a acompanhar indicadores em tempo real. É ideal para empresas de diferentes portes que desejam profissionalizar o suporte, organizar ativos tecnológicos e fortalecer o relacionamento com seus clientes. **Average Rating:** 4.8/5.0 **Total Reviews:** 132 **How Do G2 Users Rate Milvus TI?** - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10) - **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10) **Who Is the Company Behind Milvus TI?** - **Seller:** [Milvus](https://www.g2.com/sellers/milvus) - **HQ Location:** São Caetano do Sul, BR - **LinkedIn® Page:** https://www.linkedin.com/company/milvusbr/ (72 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Analista de Suporte, Analista de TI - **Top Industries:** Information Technology and Services, Computer Networking - **Company Size:** 45% Small-Business, 42% Mid-Market #### What Are Milvus TI's Pros and Cons? **Pros:** - Asset Management (2 reviews) - Automation (2 reviews) - Efficiency (2 reviews) - Management Efficiency (2 reviews) - Ticketing System (2 reviews) **Cons:** - Connection Issues (2 reviews) - Performance Issues (2 reviews) - Complexity (1 reviews) - Latency Issues (1 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Milvus TI? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **efficient automation and seamless integration** of Milvus TI, significantly streamlining their daily operations. - Users praise the **automation capabilities** of Milvus TI, streamlining workflows and enhancing operational efficiency. - Users value the **efficiency** of Milvus TI, enhancing organization and automating tasks for smoother operations. - Users value the **management efficiency** of Milvus TI, appreciating its automation and seamless integration for daily operations. - Users value the **WhatsApp integration** for its automation, simplifying ticket opening and enhancing operational efficiency. **Cons:** - Users often face **connection issues** with Milvus TI, especially on older hardware, leading to sluggish performance. - Users experience **performance issues** with Milvus TI, especially on older hardware, leading to sluggish connections and unreliability. - Users find Milvus TI's interface to be **initially complex** , especially for those unfamiliar with filters. - Users experience **latency issues** on older hardware, leading to sluggish connections that hinder performance. - Users find the **learning curve challenging** , feeling Milvus may seem complex without prior filter experience. #### What Are Recent G2 Reviews of Milvus TI? **"[Intuitive system with complete inventory, service, and tickets, good cost-benefit](https://www.g2.com/survey_responses/milvus-ti-review-12376802)"** **Rating:** 4.0/5.0 stars *— Gabriel M.* [Read full review](https://www.g2.com/survey_responses/milvus-ti-review-12376802) --- **"[Strategic dashboards that elevate real-time support management](https://www.g2.com/survey_responses/milvus-ti-review-12378087)"** **Rating:** 5.0/5.0 stars *— Pytter S.* [Read full review](https://www.g2.com/survey_responses/milvus-ti-review-12378087) --- ### 16. [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews) Lifecycle Manager gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value that results in increased revenue. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, SaaS usage, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. SaaS usage and AI adoption visibility: Get visibility into what apps are actually being used across your clients’ environments and browsers so you can guide renewals, fight shadow IT, and help clients adopt SaaS and AI more effectively. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Automate Strategic QBRs: Deliver polished, insight-driven QBRs in minutes - not hours. Lifecycle Manager automates data collection and presentation creation, giving your team tailored client insights that turn every QBR into a strategic conversation with clear next steps, buy-in, and budget alignment. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead. See firsthand how Lifecycle Manager can help at www.scalepad.com/lifecycle-manager Book a demo for Lifecycle Manager now at www.scalepad.com/lifecycle-manager/demo **Average Rating:** 4.5/5.0 **Total Reviews:** 207 **How Do G2 Users Rate ScalePad Lifecycle Manager?** - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 8.8/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Asset Policy Management:** 8.2/10 (Category avg: 8.2/10) **Who Is the Company Behind ScalePad Lifecycle Manager?** - **Seller:** [ScalePad](https://www.g2.com/sellers/scalepad) - **Company Website:** https://www.scalepad.com/ - **Year Founded:** 2015 - **HQ Location:** Vancouver, BC - **Twitter:** @GoScalePad (981 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/scalepad/ (235 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** President, CEO - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 73% Small-Business, 24% Mid-Market #### What Are ScalePad Lifecycle Manager's Pros and Cons? **Pros:** - Ease of Use (10 reviews) - Integrations (7 reviews) - Asset Management (4 reviews) - Setup Ease (4 reviews) - Centralized Management (3 reviews) **Cons:** - Missing Features (4 reviews) - Integration Issues (3 reviews) - Expensive (2 reviews) - Latency Issues (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About ScalePad Lifecycle Manager? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ScalePad Lifecycle Manager, enhancing their sales meetings and strategic planning. - Users value the **seamless integrations** of ScalePad Lifecycle Manager, enhancing efficiency and protecting client investments effectively. - Users value the **consolidation of warranty and asset information** in ScalePad, enhancing efficiency and ease of use. - Users appreciate the **easy setup** of ScalePad Lifecycle Manager, streamlining client warranty and workstation assessments efficiently. - Users appreciate the **centralized management** of ScalePad Lifecycle Manager, streamlining device monitoring and multi-client oversight. **Cons:** - Users desire more **automation and integration features** in ScalePad Lifecycle Manager to enhance planning and compatibility checks. - Users often face **integration issues** that complicate workflows and require manual intervention for smooth operation. - Users find the **cost to be high** , particularly when trying to scale and utilize additional features effectively. - Users experience **latency issues** with ScalePad Lifecycle Manager, facing delays in hardware recycling and data syncing. - Users report **poor customer support** , highlighting unaddressed concerns and unresolved integration issues leading to dissatisfaction. #### What Are Recent G2 Reviews of ScalePad Lifecycle Manager? **"[ScalePad Lifecycle Manager: A Game Changer for Modernizing Our Advisory Practice](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13053325)"** **Rating:** 4.5/5.0 stars *— Chris O.* [Read full review](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13053325) --- **"[Clean Lifecycle Data, Perfect for Proactive QBRs and Upgrade Planning](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13051697)"** **Rating:** 4.5/5.0 stars *— Paul H.* [Read full review](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13051697) --- #### What Are G2 Users Discussing About ScalePad Lifecycle Manager? - [How do you use Scalepad?](https://www.g2.com/discussions/how-do-you-use-scalepad) - [How much does ScalePad cost?](https://www.g2.com/discussions/how-much-does-scalepad-cost) - 1 comment - [What does warranty master do?](https://www.g2.com/discussions/what-does-warranty-master-do) - 2 comments - [What does ScalePad do?](https://www.g2.com/discussions/what-does-scalepad-do) - 2 comments ### 17. [Hudu](https://www.g2.com/products/hudu/reviews) Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentation—covering everything from systems, processes, and policies to credentials, SOPs, and asset records. With Hudu, teams can ensure that important information is always organized, easy to access, and kept up to date, making day-to-day work smoother and decision-making faster. While originally built for internal IT departments and MSPs, Hudu is flexible enough to support a wide range of industries, including finance, healthcare, education, and construction. Its structure can be tailored to fit the needs of any organization, whether you're managing internal infrastructure, supporting clients, or coordinating distributed teams. Teams can build custom asset layouts to track hardware, software, or industry-specific data. Knowledge base articles and SOPs support rich formatting, embedded content, and reusable templates to keep documentation consistent and easy to follow. Passwords and OTPs are stored securely with full access controls and history tracking for auditability and compliance. Hudu supports detailed permission management, so teams can control access at a granular level across departments, roles, or clients. It integrates with popular tools like Microsoft 365, ConnectWise, HaloPSA, NinjaOne, N-able, and many more to automatically sync key data and reduce manual entry. A browser extension and mobile app make it easy to access or update documentation on the go, whether in the office or the field. For more advanced workflows, Hudu offers a powerful API, allowing teams to automate documentation or integrate with internal systems. Organizations with strict security requirements can also choose to deploy Hudu on-premises with full control over their environment. With Hudu, teams can reduce onboarding time, cut down on repetitive questions, and ensure processes are followed consistently. It replaces scattered documentation with a centralized source of truth that’s easy to manage and scale. If your team depends on shared knowledge to operate efficiently, Hudu helps you keep it organized, accessible, and secure—no matter your industry or size. **Average Rating:** 4.7/5.0 **Total Reviews:** 357 **How Do G2 Users Rate Hudu?** - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10) - **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10) **Who Is the Company Behind Hudu?** - **Seller:** [Hudu](https://www.g2.com/sellers/hudu) - **Company Website:** https://hudu.com/ - **Year Founded:** 2018 - **HQ Location:** Fort Collins, Colorado - **Twitter:** @HuduHQ (500 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/hudu-technologies/ (32 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Director - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 70% Small-Business, 12% Mid-Market #### What Are Hudu's Pros and Cons? **Pros:** - Ease of Use (207 reviews) - Features (110 reviews) - Integrations (103 reviews) - Easy Setup (95 reviews) - Simple (85 reviews) **Cons:** - Missing Features (75 reviews) - Poor Integration (43 reviews) - UX Improvement (41 reviews) - Limited Features (38 reviews) - Integration Issues (36 reviews) ### What Do G2 Reviewers Say About Hudu? *AI-generated summary from verified user reviews* **Pros:** - Users love the **clean and simple design** of Hudu, enhancing ease of use and customization for their needs. - Users appreciate Hudu for its **intuitive interface and comprehensive organizational features** that streamline IT management. - Users appreciate the **easy integration** of Hudu with existing systems, enhancing efficiency and user experience. - Users appreciate the **easy setup** of Hudu, enabling quick access and customization for their organizational needs. - Users love Hudu's **clean, simple design** and easy customizability, making it user-friendly and efficient for their needs. **Cons:** - Users find Hudu's **missing features** frustrating, particularly regarding search functionality and integration smoothness. - Users find the **poor integration** setup complicated and desire more comprehensive options for better efficiency. - Users feel that **UX improvement** is necessary, especially regarding search and navigation, which can hinder usability. - Users express concern over **limited features** , wishing for broader support and more integrations with other tools. - Users experience **integration issues** with Hudu, desiring broader support for VPS providers and enhanced third-party tool compatibility. #### What Are Recent G2 Reviews of Hudu? **"[Self-Hosted Documentation with a Clean API and Flexible MSP Asset Modeling](https://www.g2.com/survey_responses/hudu-review-12577291)"** **Rating:** 5.0/5.0 stars *— Mark H.* [Read full review](https://www.g2.com/survey_responses/hudu-review-12577291) --- **"[Secure Self-Hosting, Great UI, and Seamless HaloPSA Integration](https://www.g2.com/survey_responses/hudu-review-12997857)"** **Rating:** 5.0/5.0 stars *— Anthony R.* [Read full review](https://www.g2.com/survey_responses/hudu-review-12997857) --- #### What Are G2 Users Discussing About Hudu? - [What is Hudu used for?](https://www.g2.com/discussions/what-is-hudu-used-for) - 1 comment ### 18. [Prey](https://www.g2.com/products/prey/reviews) Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight and easy-to-deploy agent, Prey empowers organizations to protect their assets, secure sensitive data, and ensure compliance, regardless of the devices' locations. With over 8 million devices trusted globally, Prey stands as a reliable choice for organizations seeking robust device management and security. The primary target audience for Prey includes IT departments across various sectors, including education, healthcare, and corporate environments, where device security and management are critical. Organizations that handle sensitive data or operate in regulated industries will find Prey particularly beneficial due to its compliance features. Specific use cases range from tracking lost or stolen devices to managing a diverse fleet of devices used by remote employees. The platform's capabilities extend beyond mere tracking; it offers a comprehensive approach to device security and management. One of the standout features of Prey is its asset tracking and recovery capabilities. Users can locate any device in real-time through a combination of GPS, Wi-Fi triangulation, and GeoIP technology. This functionality allows IT teams to review location history, create dynamic geofenced zones that trigger security actions, and generate actionable evidence reports. These reports can include camera shots, network data, and screenshots, providing essential support for law enforcement in recovering missing devices. This level of control not only aids in asset recovery but also enhances overall organizational security. Prey also prioritizes the protection of sensitive data and compliance with various regulations. The platform enables immediate actions to prevent data breaches, such as remote file wiping, screen locks, and device alarms. With SOC 2 certification and alignment with GDPR and HIPAA/FERPA standards, Prey offers audit-ready logs and automated compliance alerts. Features like selective data retrieval further ensure that organizations can maintain compliance without the risk of data exposure, making it an invaluable tool for businesses that require stringent data protection measures. Finally, Prey simplifies fleet management through a user-friendly dashboard that allows IT teams to manage their entire device fleet efficiently. Administrators can easily assign devices to employees, group them by usage or location, and monitor hardware changes. This streamlined approach reduces operational overhead, facilitating off-boarding processes and loaner device programs. By consolidating device management into a single platform, Prey enhances productivity and operational efficiency for IT teams, making it a vital component of modern device management strategies. **Average Rating:** 4.7/5.0 **Total Reviews:** 54 **How Do G2 Users Rate Prey?** - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.7/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10) - **Asset Policy Management:** 8.6/10 (Category avg: 8.2/10) **Who Is the Company Behind Prey?** - **Seller:** [Prey Project](https://www.g2.com/sellers/prey-project) - **Company Website:** https://preyproject.com - **Year Founded:** 2010 - **HQ Location:** Santiago, Santiago - **Twitter:** @preyproject (9,376 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/931433/ (36 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 51% Small-Business, 40% Mid-Market #### What Are Prey's Pros and Cons? **Pros:** - Tracking (6 reviews) - Device Management (5 reviews) - Device Monitoring (5 reviews) - Ease of Use (4 reviews) - Asset Management (3 reviews) **Cons:** - Connection Issues (2 reviews) - Improvement Needed (2 reviews) - Lack of Remote Access (2 reviews) - Remote Access Issues (2 reviews) - Update Issues (2 reviews) ### What Do G2 Reviewers Say About Prey? *AI-generated summary from verified user reviews* **Pros:** - Users value the **instant tracking** of Prey, effectively recovering lost devices with accurate location services. - Users value the **accurate device tracking** of Prey, enhancing their ability to monitor and recover devices effectively. - Users value the **instant device location tracking** and comprehensive monitoring features provided by Prey. - Users value the **ease of use** of Prey, simplifying device tracking and management through a user-friendly dashboard. - Users value the **improved search capabilities** of Prey, enabling efficient device tracking and organization. **Cons:** - Users face **connection issues** with Prey, making it difficult to locate devices when offline and complicating use. - Users note that **improvement is needed** in device tracking when offline, complicating the ability to locate lost devices. - Users find the **lack of remote access** troublesome, as tracking only works when the device is online. - Users often face **remote access issues** due to reliance on an internet connection, complicating device tracking and communication. - Users experience **update issues** with Prey, complicating device tracking and recovery when offline or disconnected. #### What Are Recent G2 Reviews of Prey? **"[PREY excellent tool for the mobile teams of our organization](https://www.g2.com/survey_responses/prey-review-11698265)"** **Rating:** 5.0/5.0 stars *— Alex P.* [Read full review](https://www.g2.com/survey_responses/prey-review-11698265) --- **"[Essential Asset Tracking and Security Features](https://www.g2.com/survey_responses/prey-review-12457778)"** **Rating:** 5.0/5.0 stars *— Avery M.* [Read full review](https://www.g2.com/survey_responses/prey-review-12457778) --- #### What Are G2 Users Discussing About Prey? - [How do you use prey app?](https://www.g2.com/discussions/how-do-you-use-prey-app) - [What is Android prey?](https://www.g2.com/discussions/what-is-android-prey) - [What is prey computer?](https://www.g2.com/discussions/what-is-prey-computer) - [What is Prey software used for?](https://www.g2.com/discussions/what-is-prey-software-used-for) ### 19. [Saner CVEM](https://www.g2.com/products/saner-cvem/reviews) Prevention-first Vulnerability and Exposure Management for unified visibility, prioritization, compliance, and remediation Saner Continuous Vulnerability and Exposure Management unifies asset exposure, posture anomaly detection, vulnerability assessment, compliance management, risk prioritization, patching, and endpoint actions in one dashboard. Saner CVEM is built to help teams continuously detect, assess, prioritize, and remediate vulnerabilities and other security risks from a unified console Why Choose Saner CVEM? • Unified dashboard with interactive views across visibility, detection, prioritization, and remediation for a single source of truth • Complete asset visibility across endpoint and non-endpoint devices, operating system applications, third-party applications, and lifecycle changes • Continuous risk discovery with rapid scans, daily-updated risk intelligence, and posture anomaly detection that helps surface outliers and misconfigurations faster • Context-driven prioritization with SSVC categories such as Act, Attend, Track, and Track\* so teams can focus on the risks that deserve action first. • Continuous compliance management with built-in templates, customizable profiles, daily checks, and deviation tracking across common frameworks. • Integrated patching and remediation with vulnerability-to-patch mapping, automated deployment workflows, and endpoint actions from the same ecosystem. • Machine-learning-assisted analysis to identify deeper risk patterns, detect unusual posture, and support smarter remediation decisions. • Customizable, audit-ready reporting for security, IT, and compliance teams that need clearer evidence and easier tracking. • Flexible deployment on cloud or on-premises, with remediation support across Windows, Linux, macOS, and AIX environments. **Average Rating:** 4.5/5.0 **Total Reviews:** 72 **How Do G2 Users Rate Saner CVEM?** - **Ease of Use:** 8.6/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10) - **Asset Policy Management:** 8.4/10 (Category avg: 8.2/10) **Who Is the Company Behind Saner CVEM?** - **Seller:** [SecPod](https://www.g2.com/sellers/secpod-b11d8014-d8ec-46e7-9e81-c0d14919fbfc) - **Company Website:** https://www.secpod.com/ - **Year Founded:** 2008 - **HQ Location:** Redwood City, California - **Twitter:** @secpod (542 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/secpod-technologies/ (168 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 41% Small-Business, 38% Mid-Market #### What Are Saner CVEM's Pros and Cons? **Pros:** - Security (14 reviews) - Features (12 reviews) - Ease of Use (10 reviews) - Customer Support (9 reviews) - Compliance Management (8 reviews) **Cons:** - Integration Issues (5 reviews) - Expensive (4 reviews) - Limited Features (4 reviews) - Slow Performance (4 reviews) - Slow Scanning (4 reviews) ### What Do G2 Reviewers Say About Saner CVEM? *AI-generated summary from verified user reviews* **Pros:** - Users value the **enhanced security management** of Saner CVEM, simplifying endpoint compliance and patch automation for hybrid workforces. - Users value the **automated security and compliance management** features of Saner CVEM, simplifying patch updates for a hybrid workforce. - Users appreciate the **ease of use** of Saner CVEM, benefiting from its fast scanning and user-friendly interface. - Users value the **excellent customer support** provided by Saner CVEM, enhancing their overall experience and security efforts. - Users value the **automation of compliance tracking** in Saner CVEM, simplifying security management for hybrid workforces. **Cons:** - Users face **integration issues** with Saner CVEM, often needing custom scripts and troubleshooting which complicates the process. - Users find the **pricing expensive** , making it less accessible for small-scale organizations, despite the quality provided. - Users note **limited features** like multi-tenant support and integration challenges, hindering seamless management and efficiency. - Users experience **slow performance** during initial dashboard loads and while managing large data sets, affecting efficiency. - Users experience **slow scanning** during initial dashboard loads with large data sets, impacting daily checks slightly. #### What Are Recent G2 Reviews of Saner CVEM? **"[Strong Visibility Across Assets, but Prioritization and UI Need Improvement](https://www.g2.com/survey_responses/saner-cvem-review-12398463)"** **Rating:** 4.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/saner-cvem-review-12398463) --- **"[Improve your digital security and combat vulnerabilities in your networks with Saner CVEM.](https://www.g2.com/survey_responses/saner-cvem-review-11395327)"** **Rating:** 5.0/5.0 stars *— Lydie D.* [Read full review](https://www.g2.com/survey_responses/saner-cvem-review-11395327) --- #### What Are G2 Users Discussing About Saner CVEM? - [What is SanerNow used for?](https://www.g2.com/discussions/what-is-sanernow-used-for) ### 20. [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) Helping people and businesses access their digital lives from virtually anywhere, on any device. **Average Rating:** 4.2/5.0 **Total Reviews:** 203 **How Do G2 Users Rate LogMeIn Central?** - **Ease of Use:** 8.8/10 (Category avg: 8.9/10) - **Quality of Support:** 8.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.2/10) - **Asset Policy Management:** 7.7/10 (Category avg: 8.2/10) **Who Is the Company Behind LogMeIn Central?** - **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @goto (41,211 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/37788/ (996 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Network Administrator - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Small-Business, 38% Mid-Market #### What Are Recent G2 Reviews of LogMeIn Central? **"[LogMeIn For Fast, Efficient Remote Troubleshooting](https://www.g2.com/survey_responses/logmein-central-review-12661807)"** **Rating:** 5.0/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/logmein-central-review-12661807) --- **"[Great Remote Management and Remote Control software!](https://www.g2.com/survey_responses/logmein-central-review-4579787)"** **Rating:** 4.0/5.0 stars *— Fernando F.* [Read full review](https://www.g2.com/survey_responses/logmein-central-review-4579787) --- ### 21. [Josys](https://www.g2.com/products/josys/reviews) Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has turned identity into the fastest-growing attack surface and the hardest to govern. Machine identities now outnumber humans 82-to-1, 88% of organizations have reported, confirmed, or suspected AI agent security incidents, and 92% of CISOs say they lack visibility into AI identities. Josys was purpose-built to close that gap. Josys autonomously discovers, governs, and secures every identity — human, machine, and AI agent — across every application in the enterprise. The AI-platform unifies three pillars: Identity Visibility & Intelligence, which discovers every identity and every app across SaaS, on-prem, and shadow AI environments; Identity Governance & Administration (IGA), which ensure the right users have the right access with automated access reviews, lifecycle management, and access requests; and Identity Security Posture Management (ISPM), which runs posture policies continuously, auto-remediates violations, and generates audit-ready evidence for SOX, SOC 2, and ISO 27001 as a structural byproduct. Josys turns identity governance from a quarterly audit into a continuous discipline. Policy-driven governance evaluates every identity in real time with explainable risk factors, surfaces shadow AI and shadow IT the day it appears, and closes the remediation loop with alerts and human-in-the-loop approval for high-impact changes. Security and IT teams replace an average of 11 disconnected identity tools with one platform that answers the question every CISO needs to answer in real time: are we secure right now? The result is one source of truth for identity across human, machine, and AI agent populations, plus a continuous audit posture that scales without adding headcount. Trusted by over 1,000 organizations and MSPs worldwide, Josys turns identity from the fastest-growing attack surface into an autonomously governed advantage. Every Identity. Every App. Governed Autonomously. Learn more at josys.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 115 **How Do G2 Users Rate Josys?** - **Ease of Use:** 8.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10) **Who Is the Company Behind Josys?** - **Seller:** [Josys Inc.](https://www.g2.com/sellers/josys-inc) - **Company Website:** https://www.josys.com - **Year Founded:** 2021 - **HQ Location:** Tokyo, JP - **LinkedIn® Page:** https://www.linkedin.com/company/josys-inc (200 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Manager - **Top Industries:** Computer Software, Information Services - **Company Size:** 70% Mid-Market, 26% Small-Business #### What Are Josys's Pros and Cons? **Pros:** - Ease of Use (31 reviews) - Easy Management (23 reviews) - Management (19 reviews) - Centralization (18 reviews) - Device Management (18 reviews) **Cons:** - Missing Features (23 reviews) - Insufficient Information (14 reviews) - Integration Issues (13 reviews) - Limited Features (11 reviews) - Limited Integrations (8 reviews) ### What Do G2 Reviewers Say About Josys? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Josys, seamlessly managing employee information and IT assets in one platform. - Users value the **easy management** capabilities of Josys, enhancing efficiency across user, device, and application management. - Users value the **seamless integration** of JOSYS for efficient asset and user management, enhancing IT operations and security. - Users value the **centralized visibility** of Josys, enhancing asset management and streamlining IT operations effectively. - Users commend Josys for its **efficient centralized management** of users, devices, and applications, enhancing workflow and compliance. **Cons:** - Users find the **missing features** in Josys, particularly for tracking previous devices, quite frustrating and inefficient. - Users find that Josys has **insufficient information** on previous devices, complicating tracking and reference tasks. - Users face **integration issues** with Josys, including challenges with CSV bulk-editing and app linking limitations. - Users find the **limited features** of Josys restrict their ability to manage devices efficiently and effectively. - Users note **limited integrations** with certain apps, hindering seamless management and requiring workarounds for functionality. #### What Are Recent G2 Reviews of Josys? **"[Reduced Manual IT Workload by 95% with Powerful Automation](https://www.g2.com/survey_responses/josys-review-12659139)"** **Rating:** 5.0/5.0 stars *— Katsuhiko W.* [Read full review](https://www.g2.com/survey_responses/josys-review-12659139) --- **"[Better Account Offboarding and Efficient Inventory via Surveys](https://www.g2.com/survey_responses/josys-review-12667545)"** **Rating:** 4.0/5.0 stars *— Yohei K.* [Read full review](https://www.g2.com/survey_responses/josys-review-12667545) --- ### 22. [Incident IQ](https://www.g2.com/products/incident-iq/reviews) Incident IQ is a workflow management solution built by K-12, exclusively for K-12. Headquartered in Atlanta, GA, Incident IQ is 170+ strong and made up of former educators, K-12 IT technicians, and district leadership. Our platform is designed to specifically meet the unique IT needs we experienced firsthand in our classrooms and districts. With thousands of learning devices spread throughout student homes, bare-bones ticketing and inventory solutions will no longer suffice. K-12 IT support teams need tools that are built for the job. From help desk ticketing and asset management to HR and Facility workflow management, Incident IQ has revolutionized how K-12 school districts provide and manage services. Our results speak for themselves: 98% of customers renew their Incident IQ subscription every year. Check out our content below to see our platform in action! **Average Rating:** 4.6/5.0 **Total Reviews:** 218 **How Do G2 Users Rate Incident IQ?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10) - **Asset Policy Management:** 8.7/10 (Category avg: 8.2/10) **Who Is the Company Behind Incident IQ?** - **Seller:** [Incident IQ](https://www.g2.com/sellers/incident-iq) - **Year Founded:** 2016 - **HQ Location:** Atlanta, Georgia - **Twitter:** @IncidentIQ (405 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/27206372/ (215 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Technology Specialist - **Top Industries:** Primary/Secondary Education, Information Technology and Services - **Company Size:** 59% Mid-Market, 39% Enterprise #### What Are Recent G2 Reviews of Incident IQ? **"[Great System w/ Continous Possibilities](https://www.g2.com/survey_responses/incident-iq-review-9087323)"** **Rating:** 5.0/5.0 stars *— Cris W.* [Read full review](https://www.g2.com/survey_responses/incident-iq-review-9087323) --- **"[User-Friendly Helpdesk for Classroom Tech Management](https://www.g2.com/survey_responses/incident-iq-review-12543516)"** **Rating:** 4.5/5.0 stars *— Angelene S.* [Read full review](https://www.g2.com/survey_responses/incident-iq-review-12543516) --- #### What Are G2 Users Discussing About Incident IQ? - [What is Incident IQ used for?](https://www.g2.com/discussions/what-is-incident-iq-used-for) ### 23. [Genuity](https://www.g2.com/products/genuity/reviews) Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community. **Average Rating:** 4.7/5.0 **Total Reviews:** 83 **How Do G2 Users Rate Genuity?** - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.8/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10) - **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10) **Who Is the Company Behind Genuity?** - **Seller:** [Genuity](https://www.g2.com/sellers/genuity) - **Year Founded:** 2017 - **HQ Location:** Glen Ellyn, US - **Twitter:** @Genuity (7 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18644970/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 71% Mid-Market, 22% Small-Business #### What Are Genuity's Pros and Cons? **Pros:** - Features (2 reviews) - Asset Management (1 reviews) - Customer Satisfaction (1 reviews) - Customer Support (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Budgeting Issues (1 reviews) - Expensive (1 reviews) - Expensive Pricing (1 reviews) - High Fees (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Genuity? *AI-generated summary from verified user reviews* **Pros:** - Users value the **feature integration** of Genuity, combining help desk, inventory, and contracts seamlessly. - Users value the **integrated asset management features** of Genuity, enhancing efficiency for remote IT operations. - Users commend the **fast and efficient customer service** of Genuity, which meets all their requirements effectively. - Users commend the **fast and efficient customer support** of Genuity, effectively addressing their needs and requirements. - Users value the **easy integrations** of Genuity, allowing seamless connectivity with accounting applications and other systems. **Cons:** - Users are frustrated by the **unexpected budget increases** with Genuity, making it less financially viable for small operations. - Users express concern about the **unexpectedly high price increase** of Genuity, impacting budget management significantly. - Users are frustrated by the **dramatic price increase** of Genuity, making it less affordable and accessible. - Users express frustration over the **high fees** of Genuity, especially with sudden price increases impacting budgets. - Users note the **lack of software deployment features** in Genuity, limiting its use for IT operations. #### What Are Recent G2 Reviews of Genuity? **"[Geunity: All-in-One Asset, Helpdesk, and Vendor Management](https://www.g2.com/survey_responses/genuity-review-12813081)"** **Rating:** 5.0/5.0 stars *— Arnissa B.* [Read full review](https://www.g2.com/survey_responses/genuity-review-12813081) --- **"[Simple, Reliable Ticketing with Outstanding Support and Great Value](https://www.g2.com/survey_responses/genuity-review-12627238)"** **Rating:** 5.0/5.0 stars *— Samuel H.* [Read full review](https://www.g2.com/survey_responses/genuity-review-12627238) --- #### What Are G2 Users Discussing About Genuity? - [What is Genuity used for?](https://www.g2.com/discussions/what-is-genuity-used-for) ### 24. [Oomnitza](https://www.g2.com/products/oomnitza/reviews) Oomnitza is an IT asset management platform that helps companies get complete visibility and control over all their technology—laptops, servers, SaaS apps, cloud infrastructure, and more—without the heavy lift. Most ITAM tools only track hardware or require multiple systems to manage assets. Oomnitza gives you everything you need in one place, so you can stop managing spreadsheets and chasing data across tools. With 1,500+ pre-built connectors, agentless deployment, and no-code automation, Oomnitza makes it easy to track assets, automate key workflows, and stay audit-ready, all without custom scripts or professional services. Why IT teams choose Oomnitza: - Everything in one place: Manage devices, software, and cloud assets from a single dashboard. - No more spreadsheet cleanup: Asset data is pulled automatically from all your systems and kept accurate. - Automation that saves hours: Streamline tasks like onboarding, offboarding, access reviews, and audits—no tickets or manual handoffs. - Works with your tools: Connects to the systems you already use—Jamf, Intune, Okta, SCCM, Zendesk, and more. - Fast deployment: No agents to install. No rebuild required. You’ll see value in weeks—not months. Oomnitza helps IT, security, and finance teams work from the same playbook so you can reduce risk, improve compliance, and save time every day. **Average Rating:** 4.6/5.0 **Total Reviews:** 137 **How Do G2 Users Rate Oomnitza?** - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.5/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10) - **Asset Policy Management:** 9.1/10 (Category avg: 8.2/10) **Who Is the Company Behind Oomnitza?** - **Seller:** [Oomnitza](https://www.g2.com/sellers/oomnitza) - **Company Website:** https://www.oomnitza.com - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @Oomnitza (371 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2518359/ (111 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 52% Enterprise, 38% Mid-Market #### What Are Oomnitza's Pros and Cons? **Pros:** - Customizability (2 reviews) - Automation (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Flexibility (1 reviews) **Cons:** - Complexity (2 reviews) - Poor Interface Design (2 reviews) - Complex Configuration (1 reviews) - Difficult Learning (1 reviews) - Difficult Navigation (1 reviews) ### What Do G2 Reviewers Say About Oomnitza? *AI-generated summary from verified user reviews* **Pros:** - Users value the **high customizability** of Oomnitza, enabling tailored solutions for operational processes and integrations. - Users value the **flexibility and integration depth** of Oomnitza, allowing for powerful data aggregation and automation. - Users love the **ease of customization** with Oomnitza, allowing for a personalized and intuitive experience. - Users value the **easy integrations** in Oomnitza, enhancing automation and streamlining device management tasks efficiently. - Users appreciate the **flexibility and customization** of Oomnitza, enabling powerful data integration and operational efficiency. **Cons:** - Users experience a **steep learning curve** with Oomnitza due to its complexity and the need for technical expertise. - Users often find the **interface design poor** , leading to a confusing experience when navigating and configuring the system. - Users find the **complex configuration** process challenging, requiring navigation across multiple screens to make changes. - Users find the **difficult learning curve** of Oomnitza challenging, especially for new admins and initial setup. - Users find **difficult navigation** a challenge due to scattered data and controls across multiple screens for configuration. #### What Are Recent G2 Reviews of Oomnitza? **"[Aggregate Internal & External Sources for End-to-End Asset Tracking](https://www.g2.com/survey_responses/oomnitza-review-12953703)"** **Rating:** 4.5/5.0 stars *— Ryan M.* [Read full review](https://www.g2.com/survey_responses/oomnitza-review-12953703) --- **"[An effective and flexible asset management system](https://www.g2.com/survey_responses/oomnitza-review-4523223)"** **Rating:** 4.5/5.0 stars *— Dan B.* [Read full review](https://www.g2.com/survey_responses/oomnitza-review-4523223) --- #### What Are G2 Users Discussing About Oomnitza? - [What is Oomnitza used for?](https://www.g2.com/discussions/what-is-oomnitza-used-for) ## What Is IT Asset Management Software? [IT Management Software](https://www.g2.com/categories/it-management) ## What Software Categories Are Similar to IT Asset Management Software? - [Service Desk Software](https://www.g2.com/categories/service-desk) - [Software Asset Management (SAM) Tools](https://www.g2.com/categories/software-asset-management-tools) - [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)