ScalePad Lifecycle Manager Pricing Overview

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Free Trial

Free

Free Trial

Per Month

Launch your first Customer Success motion, free forever for one client. With Free, you can:

Pro

Starting at $149.00

Per Month

Standardize your Customer Success strategy. Run QBRs that move clients forward. With Pro, you can:

Run a comprehensive asset lifecycle management program

Build business-aligned Roadmaps that turn strategy into action

Uncover SaaS waste and optimization opportunities with usage reporting

Track software, contracts, users, and assets in one place to reduce vendor risk and surprises

Generate visual, client-friendly Reports that are easy to understand

Quote warranties and schedule ITAD pickups in-app

Surface refresh and renewal opportunities before clients even ask

Best for: MSPs ready to scale Customer Success across their base.

X: Complete Customer Success

$15.00

1 Licensed Client Per Month

Operationalize strategic outcomes, and turn every QBR into the next big yes. Add X to Pro and you can:

Deliver boardroom-ready reporting that shows strategic impact

Prepare goal-aligned QBRs with agendas, Notes, and Action Items

Run built-in or custom Assessments to show progress, highlight risks, and surface opportunities

Prioritize your effort with IT health signals based on ticket activity and CSAT scores

Align long-term Budgets, Roadmaps, and Goals to unlock faster client approvals

Empower your team with AI-generated summaries that save time and elevate delivery

Best for: MSPs driving long-term, boardroom-level client impact.

*Discount applies to clients managed in Lifecycle Manager X as of August 26, 2025. $10 off per client, applied to your subscription. Offer valid through December 31, 2025.

Lifecycle Manager Pricing
Turn Every Client Into a Growth Story
Start with one client. Scale success. Create impact that builds trust and drives expansion.

ScalePad Lifecycle Manager has 3 pricing editions, from a free trial to $149. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for ScalePad Lifecycle Manager is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase ScalePad Lifecycle Manager must be conducted with the seller.

Pricing information was last updated on September 03, 2025

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ScalePad Lifecycle Manager Pricing Reviews

(2)

Fadi A.

Manager Cloud and Network Services

Small-Business (50 or fewer emp.)

1/13/2025

"Great for warranties and opportunities"

5/5

What do you like best about ScalePad Lifecycle Manager?

- Hardware warranty is easy to track

- Opens the door for more opportunities

- Brings value to the MSP and customers

- Warranty is like-for-like

- Reporting, quotations, and estimation features are of great value

- Easy to implement and integrate

- We use it most often

- Great support when needed Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

The text seems to be a statement or observation about the absence or lack of hardware recycling facilities or initiatives in Canada. It could imply a need for improvement or development in this area. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

12/8/2025

"Buyer Beware - Poor Product and Even Worse Support"

0/5

What do you like best about ScalePad Lifecycle Manager?

We purchased this product specifically to use for QBRs and EPRs with our clients, but it has never functioned as intended. Despite reaching out for support from both our sales representative and others, we were unable to get it working. Three months in, we requested to terminate the contract and upgrade our Lifecycle Insights plan, but were denied, even though we had not been able to get the product operational. The sales person claimed he was unaware that we were a telecom and IT company, which was surprising since 'TEL' is part of our company name. The implementation process on Manage was also very poor, which contributed to our inability to use the product properly. As a company that manages phone systems, we were advised to 'just put phones in under printer,' even though we couldn't update the name, which made the solution unworkable for our needs. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Unfortunately, the product has never worked for our team, so I am dissatisfied with both the entire product and the sales and leadership team behind it. I am leaving this review because, despite reaching out multiple times, none of my concerns have been addressed as I requested. Review collected by and hosted on G2.com.

What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?

I was looking to address the challenge of standardizing our performance review process, but unfortunately, this product has not delivered as promised. It does not function as intended or as it was presented to us, so it has not provided any real benefit. As a result, we have decided not to renew our subscription, and we are also letting our peers know about our negative experience with the product. Review collected by and hosted on G2.com.

Response from Brittany McDougall of ScalePad Lifecycle Manager

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Thanks for sharing your feedback. We’re sorry your experience with Lifecycle Manager and our support team fell short of expectations. If you’re still open to a conversation, we’d welcome the chance to work toward a better outcome. Or, at the very least, collect your feedback on it so we can improve.