ScalePad Lifecycle Manager Pricing Overview

Launch your first Customer Success motion, free forever for one client. With Free, you can:

Deliver a complete Customer Success motion for one high-value client
Build strategic Roadmaps, Goals, Budgets, and Reports all in one view
Sync PSA & RMM data to uncover asset risks automatically
Try Pro and X features in a real client scenario (no credit card required)
Best for: testing the value of Customer Success for 1 client.
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Standardize your Customer Success strategy. Run QBRs that move clients forward. With Pro, you can:

Run a comprehensive asset lifecycle management program
Build business-aligned Roadmaps that turn strategy into action
Uncover SaaS waste and optimization opportunities with usage reporting
Track software, contracts, users, and assets in one place to reduce vendor risk and surprises
Generate visual, client-friendly Reports that are easy to understand
Quote warranties and schedule ITAD pickups in-app
Surface refresh and renewal opportunities before clients even ask
Best for: MSPs ready to scale Customer Success across their base.
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Operationalize strategic outcomes, and turn every QBR into the next big yes. Add X to Pro and you can:

Deliver boardroom-ready reporting that shows strategic impact
Prepare goal-aligned QBRs with agendas, Notes, and Action Items
Run built-in or custom Assessments to show progress, highlight risks, and surface opportunities
Prioritize your effort with IT health signals based on ticket activity and CSAT scores
Align long-term Budgets, Roadmaps, and Goals to unlock faster client approvals
Empower your team with AI-generated summaries that save time and elevate delivery
Best for: MSPs driving long-term, boardroom-level client impact.
*Discount applies to clients managed in Lifecycle Manager X as of August 26, 2025. $10 off per client, applied to your subscription. Offer valid through December 31, 2025.
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