Josys Reviews & Product Details

What I like best about Josys is its incredibly user-friendly UI, which makes daily operations a breeze. The comprehensive automation features have significantly reduced our manual workload. Additionally, IT inventory management and auditing have become so much easier, and detecting shadow IT is now simple and efficient. It's truly a game-changer for our IT team. Review collected by and hosted on G2.com.

While the overall platform is highly efficient, it often falls short on the finer details. Managing complex workflows or edge-case license assignments requires manual workarounds, as the tool lacks deeper customization options. We hope to see more flexibility for enterprise-level operations in future updates. Review collected by and hosted on G2.com.

Josys has become essential for our IT asset and SaaS account management. When we performed our first account inventory last year, the survey feature was a game-changer. It allowed us to streamline the communication with employees and finish the task much more efficiently than expected. Review collected by and hosted on G2.com.

In the PC asset registration page, the "Manufacturing Information" category is somewhat ambiguous. I found myself hesitating over what data to input there, so adding tooltips or clearer instructions would be very helpful. Review collected by and hosted on G2.com.

One of the most valuable aspects of this experience was the ability to consolidate account information for each SaaS service within Josys, making it easier to track which services were already integrated and to what extent post-implementation operations (such as creation and deletion) could be managed through Josys.

It is also important that we can integrate with HR master data via API to import organizational information, thereby improving the accuracy of account management and inventory checks. Even in environments subject to organizational restructuring or personnel transfers, being able to structure operations based on this master data integration has made it easier to reduce the burden of manual maintenance and the risk of missed updates. Review collected by and hosted on G2.com.

The issue is that we cannot complete the inventory check entirely within the tool itself, meaning we sometimes have to rely on Google sheets and the like. In particular, Slack guest users are detected as unmanaged users, and this inventory check is proving time-consuming. Review collected by and hosted on G2.com.

What I like best about Josys is its intuitive UI, which makes it easy for users from various backgrounds to use without difficulty.

Compared to other tools, both the setup and day-to-day operations are simple, and even non-IT team members can use it comfortably, which I see as a major advantage.

In addition, the ability to centrally manage and visualize SaaS applications and devices makes it much easier to track accounts and licenses, helping prevent oversights and reduce operational workload.

Furthermore, the support system is excellent, and I truly appreciate how quickly and flexibly the team responds to feature improvement requests.

Overall, Josys is a highly effective tool for improving efficiency and visibility in IT asset management, and I would strongly recommend it to organizations facing similar challenges. Review collected by and hosted on G2.com.

There are a few areas where I feel there is room for improvement.

In particular, the flexibility of IT device status management could be enhanced. Currently, it is not possible to customize statuses such as “in use” or “in stock,” and there is no option to represent shared devices at the department level. As a result, devices need to be assigned to specific individuals to be marked as “in use,” which does not always reflect actual usage in practice.

Additionally, in terms of HR data integration, even when hire or termination dates are registered, user statuses are not automatically updated to active or inactive on those dates. This creates additional manual work in day-to-day operations.

Furthermore, when reviewing devices assigned to members, it is not possible to open individual device details in a new tab, which can reduce efficiency when checking multiple records. Improvements in alert settings would also be beneficial, as more granular control over notifications (such as disabling specific alerts) would enhance usability. Review collected by and hosted on G2.com.

The UI is very intuitive and easy to navigate. It requires no special learning and allows anyone to act as an administrator immediately.

It also allows for flexible tagging when managing, making it possible to manage various IT assets such as Ethernet adapters and smartphones, in addition to PCs, headsets, and keyboards. Review collected by and hosted on G2.com.

The number of applications that can be linked may be fewer than other competing products. However, since the company plans to focus on this area in the future, we believe that the gap with other competitors' products will be further filled in the future. Review collected by and hosted on G2.com.

What I appreciate most about JOSYS is how seamlessly it connects employee information with IT assets, enabling truly comprehensive asset management. The platform provides clear, centralized visibility into user permissions and access rights across different systems, which has been invaluable for security audits as well as our onboarding and offboarding processes. From the initial inventory setup to ongoing tracking and management, everything can be handled entirely within the platform, which has significantly streamlined our day-to-day IT operations. Review collected by and hosted on G2.com.

JOSYS is a solid platform, but it’s still evolving as a product. Some of the more advanced management and reporting capabilities are still in development, and a few integrations—especially those related to SSO configurations and connectivity with legacy systems—can have occasional limitations. That said, the vendor is very responsive to feedback and actively works to address user concerns. Given their development roadmap and the cadence of regular feature releases, I’m confident these gaps will keep narrowing as the platform continues to mature. Review collected by and hosted on G2.com.

The UI is intuitive, making it easy to link devices with member information, which simplifies account and device management. I also appreciate how it allows IT admins to monitor security risks like Shadow IT, which is a great advantage for effective account management Review collected by and hosted on G2.com.

I would like to suggest the following features:

1. Default Settings for User Account Creation

For example, if there is a fixed password, having it set as a default rather than entering it manually each time would help prevent input errors.

2. Person-Centric Offboarding Workflow

Instead of receiving separate email notifications for each account deletion, it would be much more user-friendly to have a single workflow that allows us to confirm the deletion of all accounts associated with a specific individual at once.

Currently, we receive an email for every single account, which leads to an overwhelming number of notifications. We would appreciate it if you could improve this process. Review collected by and hosted on G2.com.

Bulk import and export via CSV files are supported, which makes registration and verification tasks straightforward. In addition, the UI for managing frequently used devices and members is intuitive and easy to operate.

I find the device management feature particularly excellent because it allows you to add custom fields, making it possible to create the fields each company needs. When I run into issues, I can contact customer support and they respond promptly, so I’m especially satisfied with the level of support.

Addendum:

In recent years, updates have been frequent. I see it as a positive that they incorporate user feedback and add requested features, continuing to improve the system over time. Review collected by and hosted on G2.com.

It depends on the situation, but when the asset management number changes, bulk-editing the CSV causes it to be added as a new device. That makes it a hassle because I then have to delete the original device and make other adjustments.

It can be linked to various apps, and the number of apps that can be linked seems to be increasing almost every month. However, depending on the plan you have, there are still some apps that can’t be linked. Review collected by and hosted on G2.com.

Maintaining and renewing our ISMS (ISO/IEC 27001) certification, it requires mandatory inventory checks for IT asset management, privileged account management, and personnel access control. Being able to demonstrate to external auditors via actual screenshots that JOSYS manages these processes ensures our company's reliability is properly safeguarded, which is a great help. Review collected by and hosted on G2.com.

Since it's an unmodifiable, general-purpose tool, it often suggests approaches unsuitable for our management methods and has inaccuracies in detecting shadow IT. So we've raised these issues with the vendor's representative, but they didn't get resolved easily. Development seems to be handled offshore, and it's unclear when our requests are actually reviewed or not. For this reason, although the scorecard function operates on a 100-point scale, scores tend to plateau after reaching 60 points. Recommended actions that our company has decided not to implement continue to be displayed indefinitely. Review collected by and hosted on G2.com.

The introduction of Josys has been a very important reform for us.

First and foremost, the ability to easily manage assets through the system is the key point of this solution.

One of the main benefits is that with just this single system, we can manage our employee master data and instantly check who is using what.

Since the master data can be integrated with our existing systems, there’s no need for any special setup or extra steps — and that’s another major advantage when getting started. Review collected by and hosted on G2.com.

We hope to see the expansion of integrated applications accelerated.

It would be great if the number of compatible apps could increase more quickly. Review collected by and hosted on G2.com.