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Scrut Automation Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Scrut Automation, finding it essential for managing compliance effectively. (386 mentions)
Users commend the fast and effective customer support from Scrut Automation, enhancing their compliance experience significantly. (319 mentions)
Users appreciate the exceptional customer support of Scrut Automation, which significantly enhances compliance management efficiency. (299 mentions)
Users value the timely support from Scrut Automation, appreciating the clarity and guidance provided throughout the process. (298 mentions)
Users appreciate the clarity and support provided by Scrut Automation, enhancing their compliance experience and audit preparation. (270 mentions)
Users find the overwhelming compliance process and lack of guidance to be significant hurdles in their experience. (90 mentions)
Users report minor bugs in Scrut Automation, but appreciate the team's responsiveness in addressing these issues. (70 mentions)
Users find that improvements are needed in the Scrut Automation software, citing language barriers and complex modules. (55 mentions)
Users express concerns over missing features, including limited integrations and inconsistent follow-ups affecting closure efficiency. (55 mentions)
Users encounter software bugs that impact stability, although issues are typically resolved quickly by the team. (55 mentions)
Users find the lack of clarity in Scrut Automation's interface and terminology adds complexity to their experience. (52 mentions)
Users experience a slow loading issue with Scrut Automation, affecting responsiveness and data visibility at times. (51 mentions)
Users experience bugs with Scrut Automation, including issues with uploading evidence and performance inconsistencies. (48 mentions)

Top Pros or Advantages of Scrut Automation

1. Ease of Use
Users appreciate the ease of use of Scrut Automation, finding it essential for managing compliance effectively.
See 386 mentions

See Related User Reviews

Viswajith D.
VD

Viswajith D.

Mid-Market (51-1000 emp.)

5.0/5

"Compliance Automation Excellence"

What do you like about Scrut Automation?

The dashboard is a crisp lighweight yet encapsulating the essence of the whole compliance processes. Ease of use is the best part of the whole design.

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"It was great working with a helpful, available, competent and experienced team."

What do you like about Scrut Automation?

Having everything in one place and accessible by relevant team members, as well as a dashboard to keep you on track is an excellent innovation and mak

2. Customer Support
Users commend the fast and effective customer support from Scrut Automation, enhancing their compliance experience significantly.
See 319 mentions

See Related User Reviews

Qiang W.
QW

Qiang W.

Mid-Market (51-1000 emp.)

5.0/5

"Scrut Partnership with Venti Technologies"

What do you like about Scrut Automation?

1. Very good integration for most of available apps, systems and clouds. 2. Provide very good progress tracking for the entire certification preparis

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Seamless, thorough, diligent, & great service provided by Scrut for our ISO and SOC2 Journey"

What do you like about Scrut Automation?

- Platform's ease of use - Quality of Support - Expertise of SMEs - Reporting and Dashboard

3. Compliance Management
Users appreciate the exceptional customer support of Scrut Automation, which significantly enhances compliance management efficiency.
See 299 mentions

See Related User Reviews

Ayush  A.
AA

Ayush A.

Mid-Market (51-1000 emp.)

5.0/5

"Best Platform for Security and Compliance."

What do you like about Scrut Automation?

Mostly I like in Scrut Automation is Customer Support. They have provided best cutomer support regarding Security and Compliance.

Kris S.
KS

Kris S.

Small-Business (50 or fewer emp.)

5.0/5

"Full-service compliance software with excellent support"

What do you like about Scrut Automation?

Scrut bundles key services—like auditing and penetration testing—together with their compliance software, which has made our end-to-end SOC 2 process

4. Helpful
Users value the timely support from Scrut Automation, appreciating the clarity and guidance provided throughout the process.
See 298 mentions

See Related User Reviews

Qiang W.
QW

Qiang W.

Mid-Market (51-1000 emp.)

5.0/5

"Scrut Partnership with Venti Technologies"

What do you like about Scrut Automation?

1. Very good integration for most of available apps, systems and clouds. 2. Provide very good progress tracking for the entire certification preparis

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Quick, easy, helpful Compliance"

What do you like about Scrut Automation?

Our account manager was extremely timely and helpful. They would work around the clock to get back to you quickly and accurately. Lots of great guidan

5. Compliance
Users appreciate the clarity and support provided by Scrut Automation, enhancing their compliance experience and audit preparation.
See 270 mentions

See Related User Reviews

Ayush  A.
AA

Ayush A.

Mid-Market (51-1000 emp.)

5.0/5

"Best Platform for Security and Compliance."

What do you like about Scrut Automation?

Mostly I like in Scrut Automation is Customer Support. They have provided best cutomer support regarding Security and Compliance.

Viswajith D.
VD

Viswajith D.

Mid-Market (51-1000 emp.)

5.0/5

"Compliance Automation Excellence"

What do you like about Scrut Automation?

The dashboard is a crisp lighweight yet encapsulating the essence of the whole compliance processes. Ease of use is the best part of the whole design.

Top Cons or Disadvantages of Scrut Automation

1. Improvement Needed
Users find the overwhelming compliance process and lack of guidance to be significant hurdles in their experience.
See 90 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Quick, easy, helpful Compliance"

What do you dislike about Scrut Automation?

There was a lot of forms and compliances that seemed overwhelming and not particularly helpful for our specific company. Some conversation revolving a

Kai F.
KF

Kai F.

Small-Business (50 or fewer emp.)

4.5/5

"Smooth sailing so far for SOC2 compliance with Scrut's guidance"

What do you dislike about Scrut Automation?

The software (web app) can be improved. UI changes with no heads-up can be confusing.

2. Technical Issues
Users report minor bugs in Scrut Automation, but appreciate the team's responsiveness in addressing these issues.
See 70 mentions

See Related User Reviews

Kris S.
KS

Kris S.

Small-Business (50 or fewer emp.)

5.0/5

"Full-service compliance software with excellent support"

What do you dislike about Scrut Automation?

There are occasional minor bugs—like filters not working exactly as expected—but nothing critical. Importantly, the team acknowledges these issues qui

Ayush .
A

Ayush .

Small-Business (50 or fewer emp.)

5.0/5

"Compliance Done too swiftly!"

What do you dislike about Scrut Automation?

Small Bugs in the people section can be improved.

3. Improvements Needed
Users find that improvements are needed in the Scrut Automation software, citing language barriers and complex modules.
See 55 mentions

See Related User Reviews

Shiv T.
ST

Shiv T.

Small-Business (50 or fewer emp.)

5.0/5

"Good SaaS Platform!!"

What do you dislike about Scrut Automation?

The Scrut Agent software needs to be improved.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"SOC 2 Type 2 with Scrut"

What do you dislike about Scrut Automation?

That it's in a differnt time zone and sometimes, at least for me, difficult to understand the language barrier. Has a few things that need some fine t

4. Missing Features
Users express concerns over missing features, including limited integrations and inconsistent follow-ups affecting closure efficiency.
See 55 mentions

See Related User Reviews

Archit  V.
AV

Archit V.

Mid-Market (51-1000 emp.)

5.0/5

"Makes it very easy to get and manage compliance"

What do you dislike about Scrut Automation?

Cloud tests are sometimes outdated and not able to capture the entire information from the cloud.

Rehan Ahmed J.
RJ

Rehan Ahmed J.

Mid-Market (51-1000 emp.)

4.0/5

"Streamlined compliance journey with Scrut"

What do you dislike about Scrut Automation?

The platform could use more integrations with developer and project management tools we use daily. That would save us from manually uploading a few it

5. Software Bugs
Users encounter software bugs that impact stability, although issues are typically resolved quickly by the team.
See 55 mentions

See Related User Reviews

Vaibhav N.
VN

Vaibhav N.

Mid-Market (51-1000 emp.)

5.0/5

"Great experience with Scrut!"

What do you dislike about Scrut Automation?

There were a few issues with the platform post the upgrade to new UI but they were quickly resolved.

SK

Sumit K.

Small-Business (50 or fewer emp.)

5.0/5

"Overwhelmed by the Scrut support!!!!!!!!!!!"

What do you dislike about Scrut Automation?

Feedback for the team - the team needs to work on the QA part before releasing few features. Found few where I beleive if QA would have been done then

6. Lack of Clarity
Users find the lack of clarity in Scrut Automation's interface and terminology adds complexity to their experience.
See 52 mentions

See Related User Reviews

Archit  V.
AV

Archit V.

Mid-Market (51-1000 emp.)

5.0/5

"Makes it very easy to get and manage compliance"

What do you dislike about Scrut Automation?

Cloud tests are sometimes outdated and not able to capture the entire information from the cloud.

KV

Krishna V.

Small-Business (50 or fewer emp.)

5.0/5

"Your best partner for ISO certification"

What do you dislike about Scrut Automation?

Honetly,the overall process is amazong no big issues faced the team is always available to help whenever needed. However in the policy section if the

7. Slow Loading
Users experience a slow loading issue with Scrut Automation, affecting responsiveness and data visibility at times.
See 51 mentions

See Related User Reviews

Samyama  C.
SC

Samyama C.

Mid-Market (51-1000 emp.)

5.0/5

"best grc tool for compliance management"

What do you dislike about Scrut Automation?

sometimes software takes a while to load

GG

Gouri G.

Mid-Market (51-1000 emp.)

5.0/5

"Decision making for compliance made easy with Scrut"

What do you dislike about Scrut Automation?

The time taken by the platform to load can be improved

8. Bugs
Users experience bugs with Scrut Automation, including issues with uploading evidence and performance inconsistencies.
See 48 mentions

See Related User Reviews

Vaibhav N.
VN

Vaibhav N.

Mid-Market (51-1000 emp.)

5.0/5

"Great experience with Scrut!"

What do you dislike about Scrut Automation?

There were a few issues with the platform post the upgrade to new UI but they were quickly resolved.

SK

Sumit K.

Small-Business (50 or fewer emp.)

5.0/5

"Overwhelmed by the Scrut support!!!!!!!!!!!"

What do you dislike about Scrut Automation?

Feedback for the team - the team needs to work on the QA part before releasing few features. Found few where I beleive if QA would have been done then

Scrut Automation Reviews (1,289)

Reviews

Scrut Automation Reviews (1,289)

4.9
1,289 reviews
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Gautam M.
GM
Devops Engineer
Mid-Market (51-1000 emp.)
"Easy To use Compliance platform"
What do you like best about Scrut Automation?

I like most about scrut automation is that it's dashboard is very clean and simple we can see all details related to compliance easily in the dashboard and other detail also.It is very good platform for adapting to meet specific compliance requirements and it provide automate workflows saves a significant time to eliminate the manual process.It provides alterts for any vulnerability allowing organization to maintain high security standard.scrut supports a wide range of industry frameworks including : ISO 27001 (Information Security Management), PCI-DSS(Payment card industry Data security standards), SOC 2(System and organization control), GDPR(General data protection regulation). It tracks the status of security control, identifying weakness that may affects compliance. Review collected by and hosted on G2.com.

What do you dislike about Scrut Automation?

While scrut offers a customizable controls, some organization with highly complex requirement might find the pre built template limiting. customization beyond the certain level require manual intervention or workarounds.scrut automation is very effective but the one thing is that it provide many features so for new users it is overwhelming without sufficient training. Review collected by and hosted on G2.com.

Jordan .
J
Customer Support Excecutive
Mid-Market (51-1000 emp.)
"Effortless Compliance and Audit Automation with Scrut"
What do you like best about Scrut Automation?

What I like best about Scrut Automation is its ability to simplify and automate the entire compliance and audit process. It provides a centralized dashboard that continuously monitors controls, collects evidence automatically, and keeps everything audit-ready without manual effort. The integrations with popular tools make compliance tracking seamless and save a lot of time during SOC 2, ISO, and GDPR audits. Review collected by and hosted on G2.com.

What do you dislike about Scrut Automation?

That the initial setup and configuration can be a bit time-consuming, especially when mapping all controls and integrations for the first time. Additionally, some reports could be more customizable, and the user interface—while functional—can feel slightly cluttered when managing multiple frameworks at once. Review collected by and hosted on G2.com.

Rehan Ahmed J.
RJ
Technical Program Manager
Mid-Market (51-1000 emp.)
"Streamlined compliance journey with Scrut"
What do you like best about Scrut Automation?

Scrut gave us a very clear step-by-step view of what was needed for ISO and SOC 2. The dashboard made it easy to assign owners, track tasks, and see overall progress without getting lost in spreadsheets.

The automation of evidence collection saved us a lot of manual work. For example, pulling security controls from our cloud accounts and tools was seamless, which cut down audit prep time drastically.

I really liked the guidance from the Scrut team. They didn’t just give us a tool, they actively helped us understand what auditors expect and how to prepare properly.

The platform keeps everything in one place – policies, tasks, controls, and evidence. It gave us confidence that we were always audit-ready instead of rushing last minute. Review collected by and hosted on G2.com.

What do you dislike about Scrut Automation?

The platform could use more integrations with developer and project management tools we use daily. That would save us from manually uploading a few items.

The initial onboarding felt slightly overwhelming because of the number of controls and tasks, but the Scrut team guided us through it well.

The UI is good, but sometimes I wish there were more shortcuts to quickly filter or search through tasks and evidence. Review collected by and hosted on G2.com.

Karan A.
KA
Head of Domain Operations
Small-Business (50 or fewer emp.)
"Transforming Compliance and Security Management with Scrut Automation"
What do you like best about Scrut Automation?

Scrut Automation’s latest updates in 2025 make compliance and risk management simpler with smarter automation, granular access controls, new frameworks, and streamlined integrations.

Key Highlights

Smarter automation and autofill for audit evidence requests save time and reduce errors.

Granular access controls let admins restrict document access and enforce least privilege security.

Expanded compliance frameworks (SEBI CSCRF, NIST 800-53 High Baseline, more) help meet varied regulatory needs.

Enhanced integrations with Jira, Trello, Slack, and SSO make collaboration and access management seamless.

These improvements help organizations monitor risks, automate tasks, and get audit-ready faster—all with less manual effort. Review collected by and hosted on G2.com.

What do you dislike about Scrut Automation?

Scrut Automation can improve in a few areas, including simplifying setup and customization, enhancing dashboard reporting, and expanding integrations like GoDaddy. Some users also wish for more intuitive UI personalization and slightly more responsive support for complex team issues.

Common Suggestions

Faster, easier initial setup for new organizations.

More advanced, customizable reporting features in the dashboard.

Additional third-party integrations, such as CERT-IN auditor partners and domain management platforms.

UI options for better personalization and ease of navigation.

These improvements would help make Scrut Automation even more efficient and user-friendly for business compliance needs. Review collected by and hosted on G2.com.

James A.
JA
Security Engineer
Small-Business (50 or fewer emp.)
"Streamlined compliance and audit readiness made simple"
What do you like best about Scrut Automation?

Scrut Automation has made compliance management far less stressful for our team. The platform centralizes policies, evidence collection, and audit workflows in one place, saving us a significant amount of time. The dashboard makes tracking progress towards compliance certifications straightforward, and customer support is responsive and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Scrut Automation?

While the platform is very helpful overall, there is a bit of a learning curve at the beginning, especially for teams new to compliance automation. Some integrations could be deeper to eliminate manual work entirely, and the reporting feature could offer more customization. These are not dealbreakers, but improvements in these areas would make the experience even smoother. Review collected by and hosted on G2.com.

MG
Cyber Security Engineer
Mid-Market (51-1000 emp.)
"A Comprehensive Platform for SOC 2, ISO 27001, GDPR, and HIPAA"
What do you like best about Scrut Automation?

crut Automation provides a centralized platform that simplifies the entire compliance process for frameworks like SOC 2, ISO 27001, GDPR, and HIPAA. I particularly appreciate the automated evidence collection, real-time monitoring of controls, and clear visibility into compliance gaps. The platform saves time by reducing manual effort and ensures that our team can stay focused on closing gaps rather than chasing documents. The intuitive dashboard and guided workflows also make it easy to define, implement, and track controls across the organization Review collected by and hosted on G2.com.

What do you dislike about Scrut Automation?

At times, the platform requires manual customization of controls and policies, and integrations with tools like Microsoft Defender and Intune could be more seamless Review collected by and hosted on G2.com.

PV
Chief Information Security Officer
Small-Business (50 or fewer emp.)
"SCRUT Automation has made the onerous task of getting Security Certification a breeze"
What do you like best about Scrut Automation?

I enthusiastically recommend SCRUT Automation for any organization seeking to streamline its compliance process, particularly for ISO and SOC2 standards. From the start, the platform was incredibly intuitive, providing clear progress tracking and significant built-in automation. The automated testing and tools for identifying non-compliant areas were invaluable, allowing our team to focus our efforts effectively.

SCRUT's policy templates and automated evidence collection simplified a complex and time-consuming process. The platform also offers comprehensive security training programs for employees, which was a huge benefit for our team's ongoing education.

Perhaps the most significant value was the exceptional customer support we received. The SCRUT team was highly responsive and guided us through every step, even assisting with the coordination of our audits. With robust integrations for identity services, cloud platforms, GitHub, and Jira, SCRUT seamlessly automated our compliance workflows. I am confident that we would not have achieved our compliance goals as efficiently without this powerful tool and its dedicated team. Review collected by and hosted on G2.com.

What do you dislike about Scrut Automation?

I cannot really think of any downside to using their software. Even the price was competitive. Review collected by and hosted on G2.com.

Amol C.
AC
CTO
Small-Business (50 or fewer emp.)
"GRC tool review"
What do you like best about Scrut Automation?

- Onboarding was smooth. Scrut team guided us well, which made the rollout quick and hassle-free.

- They have excellent Customer support. They are fast, proactive, and always ready to help.

- Platform has a lot of features that cover different compliance frameworks in one place.

- Integrations with cloud services and collaboration tools work seamlessly, which makes life easier.

- They have a lot of templates which you can use if you are lacking in any processes. Review collected by and hosted on G2.com.

What do you dislike about Scrut Automation?

- If you are not familiar with SOC2 processes, initially you may feel overwhelmed.

- Due to lot of features, the initial learning curve is a bit higher, but things become smooth as you get used to it. Review collected by and hosted on G2.com.

JR
VP of Operations
Small-Business (50 or fewer emp.)
"We had a lot to learn, but Scrut helped with that"
What do you like best about Scrut Automation?

The policy templates and templates for evidence tasks were extremely helpful. We had a dedicated resource we could communicate with daily, if needed, to help us address our gaps in our security profile. Overall, I found Scrut to be a complete platform covering our needs to achieve SOC 2 Type II and ISO27001:2022 compliance. We were able to manage our GDPR and HIPAA compliance as well. Review collected by and hosted on G2.com.

What do you dislike about Scrut Automation?

There were a few things that I think could have been explained better in the materials. We encountered a few bugs in the platform. Having pre-filled vendor assessments for common vendors like Microsoft Azure and HubSpot would have been helpful. Review collected by and hosted on G2.com.

Raman J.
RJ
Director of Engineering
Small-Business (50 or fewer emp.)
"Make our SOC2 journey much easier"
What do you like best about Scrut Automation?

What is best about Scrut Automation is the continuous support for compliance readiness. Team is always available to help us wherever needed and happy to hop on calls to make sure we have everything we need to be compliance ready. This has made it significantly easier for FathomThat to be compliant and maintain the compliance over the period of time. Review collected by and hosted on G2.com.

What do you dislike about Scrut Automation?

We haven’t encountered any major issues with Scrut Automation. The platform has met our expectations for compliance support. Also they are continuously improving and releasing new improved features. Review collected by and hosted on G2.com.

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