ServiceNow IT Asset Management
Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB. ServiceNow ITAM provides workspaces tailored for asset managers. Gain visibility and control to respond to business questions and for seamless collaboration across functions.
Average Rating: 4.3/5.0
Total Reviews: 517
How Do G2 Users Rate ServiceNow IT Asset Management?
- Ease of Use: 8.2/10 (Category avg: 8.9/10)
- Quality of Support: 8.6/10 (Category avg: 9.0/10)
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
- Asset Policy Management: 8.4/10 (Category avg: 8.3/10)
Who Is the Company Behind ServiceNow IT Asset Management?
- Seller: ServiceNow
- Company Website:
- Year Founded: 2004
- HQ Location: Santa Clara, CA
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Twitter: @servicenow
55,548 Twitter followers -
LinkedIn® Page: www.linkedin.com
35,078 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Software Engineer
- Top Industries: Information Technology and Services, Financial Services
- Company Size: 52% Large, 20% Medium
What Do G2 Reviewers Say About ServiceNow IT Asset Management?
AI-generated summary from verified user reviews
Pros
- Users value the cost-saving features of ServiceNow IT Asset Management, enhancing budget accuracy and asset visibility.
- Users value the ease of use of ServiceNow IT Asset Management, simplifying asset management and improving productivity.
- Users value the seamless integrations of ServiceNow IT Asset Management, facilitating efficient software asset management.
- Users value the effective tracking of IT assets in ServiceNow IT Asset Management, enhancing overall management efficiency.
- Users value ServiceNow IT Asset Management for its powerful features that streamline asset management and reduce costs effectively.
Cons
- Users note a significant learning curve and complexity in setup for effective use of ServiceNow IT Asset Management.
- Users find the cost prohibitive for small businesses, making IT Asset Management inaccessible for many potential customers.
- Users struggle with the complexity of setup and integrations, finding it time-consuming and challenging without expert assistance.
- Users find the difficult setup of ServiceNow IT Asset Management to be complex and time-consuming, requiring significant learning.
- Users find the insufficient information on setups and inferences complicates their experience with ServiceNow IT Asset Management.
What Are Recent G2 Reviews of ServiceNow IT Asset Management?
"End-to-End IT Asset Visibility That Speeds Troubleshooting and Smarter Decisions"
Rating: 4.5/5.0 stars
— Shubhangi G.
"A Practical Look at ServiceNow IT Asset Management - Strengths and Challenges"
Rating: 4.5/5.0 stars
— Ganesh G.
What Are G2 Users Discussing About ServiceNow IT Asset Management?
- What is ServiceNow IT Asset Management used for? - 1 comment, 1 upvote

