Resolver Reviews & Product Details

Resolver, a Kroll Business, stands at the forefront of risk intelligence, safeguarding over $6.5 trillion in market cap for more than 1,000 global companies. Leveraging AI with deep human expertise, our innovative Risk Intelligence Platform provides comprehensive visibility into enterprise-wide risks, enabling prioritized, timely, and agile responses. Go beyond tracking and managing risk to transforming complex data into clear insights and highly effective mitigating actions. By harnessing our integrated capabilities, businesses of all sizes can reduce crises, recover swiftly, and emerge stronger — protecting their operations, brand, and bottom line. Discover how we're shaping a safer, more resilient world at Resolver.com. See Risk. Build Resilience.

Seller

Resolver

Discussions

Resolver Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Mike Granger

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

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Resolver Integrations

(16)

Verified by Resolver

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Resolver Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Resolver, and what problem is it built to solve?

Resolver is an enterprise risk intelligence platform that brings together risk information and analyzes its business impact. It supports enterprise risk, compliance, audit, incident, threat, and information security teams in managing risk and responding to regulatory and market changes.

What languages does Resolver support?

Resolver supports 1 language: English.

What company sizes and industries is Resolver the best fit for?

Resolver’s positively rated users are most concentrated in enterprise and mid-market organizations, with financial services and security-related work standing out among the industries represented.

Enterprise: Organizations with more than 1,000 employees.
Mid-market: Organizations with 51–1,000 employees.
Financial services and banking: A prominent group among the industries represented.
Security and investigations: Another prominent area of use.

How long does it take to implement Resolver across a team?

Implementation timing varies with the scope of configuration, but three to six months is a common reported go-live range. Teams also report shorter and longer deployments.

Time to go live	Relative frequency
3–6 months	Most common range
1–3 months	Also frequently reported
6–12 months	Also frequently reported

What customer support options does Resolver provide, and how do users find the overall support experience?

Resolver provides support through phone, email/help desk, and chat, with 24/7 live-representative support. The support experience is often described as responsive, knowledgeable, and helpful with implementation and configuration, though complex or highly customized issues can sometimes lead to slower or inconsistent assistance.

What is the experience like for teams switching to Resolver from another tool?

Switching to Resolver has often meant replacing tools that were difficult to customize, limited in reporting or functionality, or fragmented across spreadsheets and separate systems. Prior tools included other GRC and incident-management platforms, as well as spreadsheets and bespoke systems; users value Resolver’s configurable workflows and ability to bring related processes and information together, although setup and migration can take considerable effort.

What features or capabilities could make Resolver even more useful?

Resolver could be more useful with smoother reporting and data access, along with easier day-to-day administration and configuration.

Make reports and dashboards easier to build, customize, validate, and export.
Improve search, filtering, and navigation so users can locate records and move through workflows more easily.
Simplify configuration and administration, including changes to forms, permissions, and workflows.
Make it easier to connect information and processes across modules and external tools.

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Tri Bikram P.

Photographer

Small-Business (50 or fewer emp.)

10/31/2026

"Easy Problem-Solving, but Navigation and Responsiveness Need Improvement"

2.5/5

What do you like best about Resolver?

What I like most about Resolver is how easy it makes it to solve problems. It saves me time, keeps everything organised, and makes the whole experience feel smooth, straightforward, and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

At times, the app could feel more intuitive and user-friendly. With a few improvements to navigation and overall responsiveness, the experience would be even better and smoother to use. Review collected by and hosted on G2.com.

Ned K.

Cyber Security Engineer / Analyst

Information Technology and Services

Small-Business (50 or fewer emp.)

10/16/2026

"Resolver Turns Risk Scope and Impact Into Clear, Quantifiable Business Metrics"

4/5

What do you like best about Resolver?

Resolver traces the scope and potential impact of all types of risk—whether compliance or audit, incidents, or threats—and translates those effects into quantifiable business metrics for your enterprise environment. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Resolver is a Kroll Business company. Kroll experienced a hacking incident in 2023 that led to several class-action lawsuits. This may have affected the reputation of companies sponsored by Kroll. Review collected by and hosted on G2.com.

Rafik V.

2/3/2026

"Centralized Platform Simplifies Risk Management"

4/5

What do you like best about Resolver?

I find Resolver to be a robust and well-structured platform that centralizes risk management, incidents, and compliance, improving operational efficiency significantly. The intuitive dashboards and detailed reporting are highly valuable, and I appreciate the ability to customize workflows to align with our internal processes. Automation of workflows, alerts, and approvals reduce manual efforts and ensure tasks don't fall through the cracks. Real-time dashboards and detailed reports provide clear insights, helping leadership understand risk exposure and make proactive decisions efficiently. The platform enhances collaboration across teams because everyone is using the same data and standardized processes. It has also replaced spreadsheets and disconnected tools, saving time and improving data accuracy. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The platform has many powerful features, so it takes some time to learn and configure everything properly. Review collected by and hosted on G2.com.

What problems is Resolver solving and how is that benefiting you?

Resolver centralizes risk management, incident tracking, and compliance reporting, replacing spreadsheets and disconnected tools. It reduces manual effort, improves data accuracy and accountability, and facilitates informed decision-making with intuitive dashboards and detailed reports. It also automates workflows and enhances team collaboration. Review collected by and hosted on G2.com.

Helen C.

Frontline Support & ITSM Practice Manager

Mid-Market (51-1000 emp.)

1/13/2026

"Centralised Risk Management with Great Visualisations"

4/5

What do you like best about Resolver?

It’s a single place to record and manage risks, and it includes some great graphical representations that help visualise where the company sits from a risk perspective. We use it in our quarterly risk reviews, and we also update it ad hoc outside of those sessions. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

It’s a little less intuitive at first, but once you understand how everything works, it’s good. Review collected by and hosted on G2.com.

Biswajit B.

Lead SRE

Enterprise (> 1000 emp.)

5/20/2026

"Enterprise-Grade Issue Detection and Mitigation"

4/5

What do you like best about Resolver?

It’s enterprise-grade, and it not only finds issues but also helps mitigate them. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Should be more AI driven, the initial setup is complex Review collected by and hosted on G2.com.

Firdavs S.

Owner/Founder

Small-Business (50 or fewer emp.)

1/25/2026

"Solid for Centralizing Risk & Control Tracking—A Big Step Up from Spreadsheets"

3.5/5

What do you like best about Resolver?

It's very good at centralizing risk and control tracking and whatnot instead of using spreadsheets that are disconnected. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The number thing that they should work on is the UI. It feels old and new generation users may find it outdated. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

10/15/2025

"Great for Audit Centralization, but Needs Better Word Integration and PDF Editing"

3.5/5

What do you like best about Resolver?

The centralization of audit and controls testing has streamlined these processes, making them more efficient and easier to manage. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

I've encountered some issues with the Microsoft Word web app, as it seems to have a few bugs. However, Resolver support is currently working to address these problems. I would also suggest adding Adobe PDF editing capabilities to improve the overall experience. Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

1/6/2026

"Once implemented works well!"

3.5/5

What do you like best about Resolver?

Great tool to ensure we are meeting regulatory requirements Review collected by and hosted on G2.com.

What do you dislike about Resolver?

It is a challenging tool to implement and train users Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

7/29/2025

"Simple Interface, Highly Recommended"

4.5/5

What do you like best about Resolver?

I use Resolver for complaints, and I find it excellent for ease of managing them. What I like most is its simple and easy-to-use interface. It’s not complex and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

N.A Review collected by and hosted on G2.com.

Ryan R.

Manager of maintenance engineer

Enterprise (> 1000 emp.)

9/20/2025

"Doesn't require Wi-Fi"

2.5/5

What do you like best about Resolver?

I like that it doesn't require Wi-Fi because I'm certain instances I don't have access to Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The app itself is kind of glitchy at first when you first turn it on or click it but besides that it could just be my phone Review collected by and hosted on G2.com.