Resolver Reviews & Product Details

I find Resolver to be a robust and well-structured platform that centralizes risk management, incidents, and compliance, improving operational efficiency significantly. The intuitive dashboards and detailed reporting are highly valuable, and I appreciate the ability to customize workflows to align with our internal processes. Automation of workflows, alerts, and approvals reduce manual efforts and ensure tasks don't fall through the cracks. Real-time dashboards and detailed reports provide clear insights, helping leadership understand risk exposure and make proactive decisions efficiently. The platform enhances collaboration across teams because everyone is using the same data and standardized processes. It has also replaced spreadsheets and disconnected tools, saving time and improving data accuracy. Review collected by and hosted on G2.com.

The platform has many powerful features, so it takes some time to learn and configure everything properly. Review collected by and hosted on G2.com.

It’s a single place to record and manage risks, and it includes some great graphical representations that help visualise where the company sits from a risk perspective. We use it in our quarterly risk reviews, and we also update it ad hoc outside of those sessions. Review collected by and hosted on G2.com.

It’s a little less intuitive at first, but once you understand how everything works, it’s good. Review collected by and hosted on G2.com.

It's very good at centralizing risk and control tracking and whatnot instead of using spreadsheets that are disconnected. Review collected by and hosted on G2.com.

The number thing that they should work on is the UI. It feels old and new generation users may find it outdated. Review collected by and hosted on G2.com.

The centralization of audit and controls testing has streamlined these processes, making them more efficient and easier to manage. Review collected by and hosted on G2.com.

I've encountered some issues with the Microsoft Word web app, as it seems to have a few bugs. However, Resolver support is currently working to address these problems. I would also suggest adding Adobe PDF editing capabilities to improve the overall experience. Review collected by and hosted on G2.com.

Great tool to ensure we are meeting regulatory requirements Review collected by and hosted on G2.com.

It is a challenging tool to implement and train users Review collected by and hosted on G2.com.

I use Resolver for complaints, and I find it excellent for ease of managing them. What I like most is its simple and easy-to-use interface. It’s not complex and easy to navigate. Review collected by and hosted on G2.com.

N.A Review collected by and hosted on G2.com.

I like that it doesn't require Wi-Fi because I'm certain instances I don't have access to Review collected by and hosted on G2.com.

The app itself is kind of glitchy at first when you first turn it on or click it but besides that it could just be my phone Review collected by and hosted on G2.com.

According to my experience with Resolver, this is mostly used for risk intelligence management with ease of use and implementation with other suitable platforms. Resolver provides real-time tracking, and analysis and monitors all processes in project management with security incidents efficiently. Resolver provides the best customer support in maximum time resolving all the solutions in real-time with AI chatbot also available at any time. And yes, here's the limitless frequency of use of this software according to needs on the project management as well. Review collected by and hosted on G2.com.

The Resolver is the best tool ( Software ) for risk intelligence solutions providers. But, sometimes I believe for little complex to navigate and others think that reporting features need to improve by finding some limitations. Thus, overall resolver is the best risk intelligence solutions provider tool. Review collected by and hosted on G2.com.

Resolver is very customizable which has been good for our company as we were looking for a solution that could be used globally and had an older version of the software and a home grown application that we wanted Resolver to take the place of. The Customer Success representative we work with has been excellent and has gone above and beyond to help make what we envisioned into a reality and continues to support us with all our requests, working towards a well adopted solution. Review collected by and hosted on G2.com.

There was some miscommunication in the beginning and the start of our implementation was described as a like-for-like solution in a migration to the new version, so the initial iteration of the new solution was coded with the same challenges we had before. The issue has since been resolved with the help of the customer success team, helping us to craft a solution that we were looking for. Review collected by and hosted on G2.com.

The no-code platform has expedited our ability to create unique processes that fit our business needs. Also, Resolver continously invests in upcoming technology that creates improvments and automation into everything we do. The support we receive is fantastic whether its through a support ticket or our account manager, Resolver takes every step to make sure our requests are met. Moving our incident management & hotline to Resolver was a game changer! Review collected by and hosted on G2.com.

The reporting feature is not intuitive. You can create reports and dashboards within Resolver or you can access your data warehouse through PowerBi, both have challenges. Review collected by and hosted on G2.com.