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Omnigo Reviews & Product Details

Omnigo Software is the leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, gaming, hospitality, and other enterprises, offering easy-to-use applications that provide actionable insight for making more informed decisions. Over 2,000 customers trust Omnigo's solutions to help law enforcement and security professionals secure their organization's property, protect against revenue loss, and ensure safer tomorrows.

Product Website

Seller

Omnigo Software

Discussions

Omnigo Community

Languages Supported

English

Overview by

Lance Garms

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Omnigo Media

Omnigo Demo - Mitigate Risks & Enhance Safety Protocols

Mitigate future risks and enhance safety protocols by identifying trends using powerful analytics and a highly searchable data structure. Gain actionable insights to make proactive, data-driven decisions that strengthen your safety posture.

Omnigo Demo - Manage Physical & Digital Evidence

Efficiently manage the entire lifecycle of your physical and digital evidence. Guided workflows and custom forms accelerate evidence check-in while protecting the chain of custody. Automated purge rules keep costs under control.

Omnigo Demo - Dispatch and Respond to Incidents

Respond to incidents with speed and decisiveness through proactive planning and efficient dispatching of resources. Seamlessly coordinate responses across your organization and stay engaged in real-time to ensure officer safety and performance.

Streamline incident data collection while adhering to the most stringent industry reporting standards. Known data auto-populates report fields, and officers are dynamically prompted for input based on compliance requirements.

Omnigo Demo - Manage Case Investigations

Stay on top of your investigation by managing every aspect of the case from a customizable dashboard. Get notified in real-time of new developments using automatic alerts. Easily track your progress by viewing the interactive case timeline.

Speed time to case resolution by uncovering connections with your investigation and bad actors, weapons, vehicles, or locations documented in other cases. Search any data element in any case, such as the mention of a suspect in an interview transcription.

Omigo's web-based dispatch software helps public safety and security teams. It improves dispatcher performance with quick data access and easy collaboration, and real-time updates allow officers to respond faster.

Major Jason Allen is the Assistant Chief at the Warr Acres Police Department in Oklahoma. He talks about how the department has used Omnigo products for over 20 years.

Customer Jason Arnett is the Director of Surveillance at Resort World Catskills. He explains how Omnigo software helps his casino protect patrons who are trying to manage their problem gaming habits.

Mark Reed, Director of Campus Support Operations, City of Hope Cancer Center in Chicago, discusses how he uses Omnigo incident management software to identify and lower risks, reducing his facility's liability and costs.

Official Downloads

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Omnigo Software Solutions for Gaming | Brochure

Omnigo Software Solutions for Public Safety & Law Enforcement | Brochure

Omnigo Software Solutions for Healthcare | Brochure

Omnigo Reviews (59)

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Tim B.

Mid-Market (51-1000 emp.)

10/12/2023

"OMNIGO/Report Exec"

5/5

What do you like best about Omnigo?

The product: Report Exec is ideal for healthcare security departments, stand alone and enterprise systems. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

As of this review. Nothing. I've had very positive interactions and experience with all levels of the Omnigo team. Review collected by and hosted on G2.com.

What problems is Omnigo solving and how is that benefiting you?

The abilty to pull data from incident reports and calls for service has been extremely helpful to identify trends that that can impact staff and site safety. In addition, the ease and ability to run multiple types of reports is extremely helpful. The reports are easy for clinical and non-clinical leaders to understand. It also lets them see the level of activity at thier hospital and more specifically, their department. Review collected by and hosted on G2.com.

Keith C.

Lead Shift Supervisor

Mid-Market (51-1000 emp.)

6/21/2023

"Lead Shift Supervisor"

5/5

What do you like best about Omnigo?

We utilize the Omnigo Report Exec and Dispatch software. I really enjoy the ease of adding employees when I need to. Also, the integration between the two is awesome. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

The software's dispatch part tends to crash periodically without notice, which can cause a loss of information. Review collected by and hosted on G2.com.

Avigail S.

Support Staff

Small-Business (50 or fewer emp.)

11/10/2020

"Omnigo has helped modernize and simplify many of the jobs in our office."

5/5

What do you like best about Omnigo?

We have been able to streamline most of the paperwork and reports in our office. Having one centralized place for all of different reports has made it easier to combine records and to ensure we are not losing any data that is important. The dispatch software that comes with it is also an added benefit that allows the dispatcher to keep track of ongoing incidents and saving the officers from having to search for information while in the field. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

There isn't much to dislike. This company is always on their game. When something goes wrong or doesn't work they work very hard to fix the problem. I have never dealt with such wonderful techs and customer support. Review collected by and hosted on G2.com.

What problems is Omnigo solving and how is that benefiting you?

Instead of sifting through piles of reports or records I can put in a search criteria and everything I need pops up. Omnigo has helped us to mainstream our parking permit process and make it more accessible to people on our campus. Any time I have had an issue Omnigo has been quick to respond and even when they don't have an answer right away, they stay in touch and keep me informed of their progress. Review collected by and hosted on G2.com.

Monica B.

Sr. Security Manager

4/7/2022

"Omnigo Great Support and User Friendly"

5/5

What do you like best about Omnigo?

I like having a report writing program and Dispatching program all in one program. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

Segregating User rights was a little issue. We would have liked more flexibility to narrow certain fields like read-only to more specific areas as opposed to all having read-only. Review collected by and hosted on G2.com.

James B.

Director of Public Safety

4/20/2022

"Excellence in action!"

5/5

What do you like best about Omnigo?

The software allows us to tailor it to our needs. The support and continual improvements in the technology keep us on the cutting edge. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

Currently, the software does not automatically submit state-based incident reporting, but it is in the works. Review collected by and hosted on G2.com.

Verified User in Public Safety

Small-Business (50 or fewer emp.)

6/23/2022

"Good"

3.5/5

What do you like best about Omnigo?

A basic system, user-friendly. Captures data Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

Some functions are limited such as photo viewing, locations and some data retrieval. need better or updated manual for basic end-users. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

9/18/2021

"Great Security Tool"

4/5

What do you like best about Omnigo?

I think that the interface is smooth and user-friendly. I love that it is web-based so that you can access it from anywhere. Their support team is accessible and responsive. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

what I never really like was the fact that you cannot access the application without access to the internet if there could be an option to use the application in offline mode? Review collected by and hosted on G2.com.

Verified User in Public Safety

Mid-Market (51-1000 emp.)

12/8/2021

"Not entirely user friendly"

1/5

What do you like best about Omnigo?

There are many options, tabs, and resources to verify that nothing is forgotten. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

All of the options make it difficult and time consuming to ensure it is filed properly.

The platform itself is complex, and glitchy and requires too many credentials and verifications. Review collected by and hosted on G2.com.

Eric C.

Small-Business (50 or fewer emp.)

11/12/2020

"Program is slow and antiquated."

2.5/5

What do you like best about Omnigo?

Good Program but needs to be more user friendly Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

This would be a great program if it would allow users to see other municipalities. It doesnt work well for that. The last time a few municipalities tried to make it work, it cost a bunch of money that they never refunded fully because it failed miserable. In most businesses, if it failed, they would give you a full refund, Omnigo said that they spent a lot of time towards it so they kept a large amount. Review collected by and hosted on G2.com.

Verified User in Law Enforcement

Small-Business (50 or fewer emp.)

11/12/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Review for Omnigo"

4.5/5

What do you like best about Omnigo?

I like how it keeps our file for al occurrence's and be able to look up information easier. Review collected by and hosted on G2.com.

What do you dislike about Omnigo?

Downside is that Omnigo is not working with Smart Squad. This is so our information can be transferred when we write a ticket with e ticketing to send a copy to our omnigo account so we did not have to enter the ticket again. I like omnigo but might have to switch to what ever the province dictates for e ticketing Review collected by and hosted on G2.com.